SATO M-8485Se Series User manual

OEM Print Engines Operator’s Manual
Read this Operator's Manual before and during the installation of
the above printers. Keep this Manual handy for future reference.
For printer models:
M-8485Se/M-8490Se
Standard & Opposite Thermal Transfer
M-8459Se
Standard Direct Thermal
M-8460Se/M-8465Se Wide Web
Standard & Opposite Thermal Transfer
M-8485Se /M-8490Se /M-8459Se /M-8460Se /M-8465Se

© Copyright 1994 −2007
SATO International
Warning: This equipment complies with the requirements in Part 15
of FCC rules for a Class A computing device. Operation of this
equipment in a residential area may cause unacceptable interference
to radio and TV reception requiring the operator to take whatever
steps that are necessary to correct the interference.
All rights reserved. No part of this document may be reproduced or
issued to third parties in any form whatsoever without the express
permission of SATO. The materials in this document are provided for
general information and are subject to change without notice. SATO
assumes no responsibilities for any errors that may appear.
WARNING
THE EQUIPMENT REFERENCED IN THIS DOCUMENT COMPLIES WITH THE
REQUIREMENTS IN PART 15 OF FCC RULES FOR A CLASS B COMPUTING
DEVICE. OPERATION OF THIS EQUIPMENT IN A RESIDENTIAL AREA MAY
CAUSE UNACCEPTABLE INTERFERENCE TO RADIO AND TV RECEPTION.
PN 9001073 SATO M-84Se OEM Print Engine
Rev. C Service Manual

Be sure to ask your dealer about our maintenance contracts
to ensure peace of mind during your usage of SATO products
S
A
TO GROUP OF COMPANIES
Intern
a
t
i
on
a
l Head
q
uarters Americas
S
A
TO INTERN
A
TIONAL PTE.
L
TD
438A Alexandra Road #05-01/04,
Alexandra
Technopark, Singapore 119967
Phone: [phone] Fax : [phone]
Email: [e-mail]
SATO AMERICA, INC.
10350 Nations Ford Road Suite A,
Charlotte, NC
28273
Phone: [phone] Fax: [phone]
Email: [e-mail]
SATO INTERNATIONAL EUROPE N.V.
(
Re
g
ional HQ
)
Americas
Euro
p
e
S
A
TO INTERN
A
TIONAL AMERICA, INC.
(Regional HQ)
10350 Nations Ford Road Suite A,
Charlotte, NC 28273
Phone: [phone] Fax: [phone]
Email: [e-mail]
SATO LABELING SOLUTIONS AMERICA, INC.
1140 Windham Parkway, Romeoville, Illinois 60446
Phone: [phone] Fax : [phone]
Email: [e-mail]
Horticultural Division
930 Jimmy Ann Drive
Daytona Beach, FL 32117
Phone: [phone] Fax: [phone]
SATO UK LTD
V
alle
y
Road, Harwich, Essex En
g
land Co12 4RR,
Leuvensesteenwe
g
369, 1932 Sint-Stevens-Woluwe, Brussels, Bel
g
ium
Phone: [phone] Fax: [phone]
Email: [e-mail]
SATO LABELLING SOLUTIONS EUROPE GmbH
Ersheimer Straße
71,
69434 Hirschhorn, Germany
Phone: [phone] Fax: [phone]
SATO FRANCE SAS
Parc D'Activities - Rue Jacques Messager - 59175 Templemars, France
Phone: [phone] Fax: [phone]
Asia Pacific & Oceania
SATO INTERNATIONAL ASIA PACIFIC PTE. LTD.
(Regional HQ)
438A Alexandra Road #05-01/04,
Alexandra
Technopark, Singapore 119967
Phone : [phone] Fax : [phone]
Email: [e-mail]
SATO ASIA PACIFIC PTE. LTD.
438A Alexandra Road #05-01/04, Alexandra Technopark, Singapore 119967
Phone: [phone] Fax: [phone]
Email: [e-mail]
S
A
TO SHANGHAI CO.,
L
TD.
United Kin
g
dom
Phone: [phone] Fax : [phone]
Email : [e-mail]
SATO POLSKA SP Z O.O.
Ul. Wroclawska 123, 55-015 Radwanice
K/Wroclawia, Poland
Phone: [phone] Fax: [phone]
Email: [e-mail]
SATO IBERIA S.A.
Dels Corrals Nous, 35-39, Pol. Can Roqueta,
08202 - Sabadell, Barcelona, Spain
Phone: [phone] Fax : [phone]
SATO AUTO-ID MALAYSIA SDN. BHD.
No.25, Jalan Pemberita U1/49, Temasya
Industrial Park
Section U1, 40150 Shah Alam,
Selangor
Darul Ehsan, Malaysia
Phone: [phone] Fax: [phone]
Email: [e-mail]
SATO AUTO-ID (THAILAND) CO., LTD.
292/1 Moo 1 Theparak Road, Tumbol Theparak,
Amphur Muang, Samutprakarn 10270
Phone: [phone] Fax: [phone]
S
A
TO AUSTRALIA PTY
L
TD.
307 Hainin
g
Road, ACE Bld
g
, 10th Floor,
Hongkou Area,
Shanghai, China 200080
Phone: [phone] Fax: [phone]
SATO NEW ZEALAND LTD
30 Apollo Drive, Mairangi Bay
PO Box 305-031, North Shore, Auckland, New Zealand
Phone: [phone] Fax: [phone]
1
/
1Nurser
y
Avenue, Cla
y
ton Business Park
(
1508 Centre Road
)
Cla
y
ton
VIC 3168, Melbourne, Australia
Phone: [phone] Fax: [phone]
For a full list of all SATO offices,
refer to
www.satoworldwide.com

PREFACE
“Se” PRINT ENGINE OPERATOR’S MANUAL
The Operator’s Manual for the “Se” Print Engine Family contains basic information
about the printer such as setup, installation, cleaning and maintenance. It also
contains complete instructions on how to use the operator panel to configure the
p
rinter. The followin
g
is a brief descri
p
tion of each section in this manual.
SECTION 1. PRINTER OVERVIEW
• This section contains a discussion of the printer specifications and optional
f
ea
t
u
r
es
.
SECTION 2. INSTALLATION
• This section contains instructions on how to set up the printer and load the
l
abe
l
s
a
n
d
ri
bbo
n.
SECTION 3. CONFIGURATION
• This section contains information on using the operator panel and switch
pa
n
e
l
s
t
o
co
nfi
gu
r
e
th
e
p
rint
e
r.
SECTION 4. CLEANING
A
ND MAINTENANCE
• This section contains instructions on how to clean and maintain the printer.
SECTION 5. PROGRAMMING
• This section introduces the SATO Programming Language. Full details for
programmers can be found in the E Series Programming Reference
available se
p
aratel
y
.
SECTION 6. INTERFACE SPECIFICATIONS
• This section contains the printer’s interface specifications, which include
detailed information on how to properly interface your printer to the host
s
y
stem.

SECTION 7. TROUBLESHOOTING
• This section contains troubleshooting procedures to follow in the event you
h
a
v
e
p
rint
er
p
r
ob
l
e
m
s
.
APPENDICES
• APPENDIX A Optional Accessories

TABLE OF CONTENTS
SECTION 1. PRINTER OVERVIEW
Introduction ..............................1 - 1
General Printe
r
S
p
ecifications .....................1 - 2
SECTION 2. INSTALLATION
Introduction ..............................2 - 1
Dimensions ...............................2 - 2
Component Names ...........................2 - 3
Rear Panel ...............................2 - 4
Switches and Sensors ..........................2 - 5
Media Loading .............................2 - 6
Adjusting the
Label Sensor .......................2 - 9
Operator Panel ............................. 2-11
DIP Switch Panel ............................ 2-12
SECTION 3. CONFIGURATION
Printe
r
DIP Switch Configuration ....................3 - 1
Default
Settings ............................3 - 6
Potentiometer Adjustments .......................3 - 7
LCD Panel Printer Configuration ....................3 - 9
Normal Mode ............................ 3-10
Advanced Mode .......................... 3-13
Card Mode ........................... 3-17
Service Mode .......................... 3-21
Counter
Mode ......................... 3-26
RFID Mode
. . ......................... 3-26
Test Print Mode .......................... 3-27
Default Setting mode ........................ 3-28
Clear Non-Standard Protocol Codes ................ 3-28
Download User Defined Protocol Codes .............. 3-29
Hex Dump Mode .......................... 3-30
Hidden Mode/Shift Code Operation
................. 3-31

SECTION 4. CLEANING AND MAINTENANCE
Introduction ..............................4 - 1
Adjusting the
Print Quality .......................4 - 1
Darkness ..............................4 - 1
Print Speed .............................4 - 2
Cleaning the Print Head, Platen and Rollers ..............4 - 2
Cleaning the Sensors and Paper End Switch ..............4 - 4
Re
p
lacin
g
the Fuse ...........................4 - 6
SECTION 5. PROGRAMMING
Introduction ..................... . ........5 - 1
The SATO RISC Programming Language ................5 - 1
Selecting Protocol Control Codes ....................5 - 2
Using Basic ...............................5 - 2
The Print Are a . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 4
Rotated Fields .............................5 - 7
Command Default Settings .......................5 - 8
Opposite Hand Models .........................5 - 9
Command Code Page Reference .................... 5-10

SECTION 6. INTERFACE SPECIFICATIONS
Introduction ..............................6 - 1
Interface Types .............................6 - 1
The Receive Buffer ...........................6 - 2
IEEE1284 Parallel Interface ......................6 - 3
Electrical Specifications ......................6 - 3
Data Streams ............................6 - 4
Interface Pin Assignments .....................6 - 4
RS232C Serial Interface ........................6 - 5
General Specifications .......................6 - 5
Electrical Specifications ......................6 - 5
Pin Assignments ..........................6 - 6
Ready/Busy Flow Control .....................6 - 6
X-On/X-Off Flow Control ......................6 - 7
Universal Serial Bus (USB) Interface ..................6 - 7
Local Area Network (LAN) Interface ..................6 - 8
Bi-Directional Communications ....................6 - 8
ENQ/ACK/NAK ...........................6 - 8
Enquire ...............................6 - 8
Status Response .......................... 6-11
Accessory (EXT) Connector ....................... 6-18
Pin Assignments .......................... 6-18
Standard
Operation ........................ 6-19
Repeat Print ............................ 6-20
Erro
r
Si
g
nals ............................ 6-20
SECTION 7. TROUBLESHOOTING
Initial Checklist .............................7 - 1
Using the IEEE1284 Parallel Interface .................7 - 1
Using the RS232C Serial Interface ...................7 - 3
Using the Universal Serial Bus Interface ................7 - 4
Using the Local Area Network Interface ................7 - 4
Erro
r
Si
g
nals ..............................7 - 7

APPENDICES
APPENDIX A: Optional Accessories
PCMCIA Memory Cards . . . . . . . . . . . . . . . . . . . . . . A - 1
Expanded Flash ROM Memory . . . . . . . . . . . . . . . . . . . A - 2
Top Mounted Reflective Sensor . . . . . . . . . . . . . . . . . . A- 2
Plu
g
-In Interface Modules . . . . . . . . . . . . . . . . . . . . . A - 2

This
p
a
g
e left intentionall
y
blank.

General Printer Specifications (All Models)
SPECIFICATION M-8485Se M-8460Se/
M-8465Se M-8490Se
M-8459Se
PRINT
Method Direct or Thermal Transfer Direct Only
Speed (User Selectable)
4 to 12 ips
100 to 300 m m/s 4, 6,
8 ips
100 to 200 mm /s 4
to 8 ips
100 to 200 m m/s
2 to 5 ips
50 to 125 m m/s
Print Module (Dot Size) .0049 in./.125 mm (8485/8460Se)
.0033 in./.083 mm (8465Se)
.0033 in
.083
mm
.0049 in.
.125 mm
Resolution 203 dpi/ 8 dpmm (8485/8460Se)
305 dpi/ 12 dpmm (8465Se)
305 dpi
12 dpmm 203
dpi
8 dpmm
Maximum Print Width
5.0 in.
128 mm
1024 dots
6.0 in.
152 mm
1216 dots
4.4 in.
112 mm
1344 dots
4.4 in.
112 mm
896 dots
Maximum Print Length 49.2 in, (except 8465Se: 32.8 in.)
1249 mm / (8465Se: 833 mm)
32.8 in.
833 mm
49.2 in.
1249 mm
MEDIA
Minimum Width 1.0 in. (25 mm) 2.0 in. (53mm) 1.0 in. (25 mm) 1.0 in. (25 mm)
Minimum Length .25 in. (6 mm) 0.6 in. (15 mm) .25 in. (6 mm) .25 in. (6 mm)
Maximum Width
5.25 in.
134 mm
6.25 in.
165 mm
5.25 in.
134 mm
5.25 in.
134 mm
Type Die Cut Labels, Fan-Folded or Continuous
Maximum Caliper 0.10 in. – 0.18mm (Dispensable)
0.10 mm – 0.25 mm (Continuous mode)
Max Unwind Torque 8.8 lbs (4 Kg) with 5 in. wide labels
Backing Paper Rewind Tension 400g or less
LABEL SENSING
Gap Adjustable
Reflective I-Mark Fixed
RIBBON
Maximum Width 5.25
in.
134 mm
6.25 in.
165 mm
5.25 in.
134 mm
N/A
Minimum Width
1.55
in.
39.5
mm 1.55
in.
39.5
mm 1.55
in.
39.5 mm
N/A
Length 1968 ft (600 M) N/A
All specifications subject to change without notice.
1Minimum label length at print speeds greater than 6 ips is 1.0 in.
Page i

Section 1. Specifications
General Printer Specifications (All Models)
SPECIFICATION M-8485Se/M-8459Se/M-8490Se/M-8460Se/M-8465Se
ENVIRONMENTAL
Operating Temperature
41 ° to 104 ° F (5 ° to 40 ° C)
Storage Temperature
23 ° to 140 ° F (-5 ° to 6 0 ° C)
Operating Humidity 15-85% RH, non-condensing
Storage Humidity Max 90% RH, non-condensing
Electrostatic Discharge 8KV
REGULATORY APPROVALS
Safety UL, CSA, CE, TUV
RFI/EMI FCC Class B, EN55022
Class B, EN61000
CONFIGURATION
Left to Right Hand Label Feed
Yes
Right to Left Hand Label Feed
Yes ( M-8485Se/M-8459Se/M-8460Se/M-8465Se)
Right to Left Hand Label Feed
No ( M-8490Se)
All specifications subject to change without notice.
Page ii

Section 1. Specifications
General Printer Specifications (All Models)
SPECIFICATION M-8485Se/M-8460Se/M-8465Se/M-8490Se/M-8459Se
CONTROLS AND SIGNALS
On-Line LED
Power LED
Label LED
Ribbon (Not used on M-8459Se) LED
Error LED
LCD Panel 2 Line x 16 Character
On/Off-Line Switch Front Panel
Label Feed Switch Front Panel
Power On/Off Switch Front Panel
POTENTIOMETER ADJUSTMENTS
Print Darkness Inside Panel
Pitch Inside Panel
Offset Inside Panel
Display Front Panel
INTERFACE CONNECTIONS (1)
Parallel IEEE1284
Serial
Serial Protocol
RS232C (9600 to 57.6 Kbps)
RS422/485 (9600 to 57.6 Kbps)
Hardware Flow Control (Ready/Busy)
Software Flow Control (X-On/X-Off)
Bi-directional
Ethernet 10/100BaseT
Universal Serial Bus USB Ver 1.1
Wireless LAN 802.11b/g
PROCESSING
CPU
32 Bit RISC
Flash ROM 2 MB
SDRAM 16 MB
Receive Buffer 2.95 MB
Optional Flash ROM 4 MB
Optional PCMCIA Memory
16 MB Flash ROM or 4 MB SRAM
(1) Plug-In Interface Modules
All specifications subject to change without notice.
Page iii

Section 1. Specifications
Character Fonts (All Models)
SPECIFICATION M-8485Se/M-8459Se/M-8460Se/M-8465Se M-8490Se
MATRIX FONTS
U Font (5 dots W x 9 dots H)
S Font (8 dots W x 15 dots H)
M
Font (13 dots W x 20 dots H)
XU
Font (5 dots W x 9 dots H) Helvetica
XS Font (17 dots W x 17 dots H) Univers Condensed Bold
XM Font (24 dots W x 24 dots H) Univers Condensed Bold
OA Font (15 dots W x 22 dots H) OCR-A (22 dots W x 33 dots H) OCR-A
OB Font (20 dots W x 24 dots H) OCR-B (30 dots W x 36dots H) OCR-A
AUTO SMOOTHING FONTS
WB WB Font (18 dots W x 30 dots H)
WL WL Font (28 dots W x 52 dots H)
XB XB Font (48 dots W x 48 dots H) Univers Condensed Bold
XL XL Font (48 dots W x 48 dots H) Sans Serif
VECTOR FONTS
Proportional or Fixed Spacing
Font Size 50 x 50 dots to 999 x 999 dots
Helvetica, 10 Font Variations
AGFA
®
RASTER FONTS
A Font CG Times, 8 to 72 pt
B
Font CG Triumvirate , 8 to 72 pt
DOWNLOADABLE FONTS
TrueType Fonts with Utility Program
CHARACTER CONTROL
Expansion up to 12X in either the X or Y coordinates
Character
Pitch control
Line Space control
Journal Print facility
0
° , 90 ° , 180 ° and 270 ° Rotation
All specifications subject to change without notice.
Page iv

Section 1. Specifications
Bar Codes and Other Features (All Models)
SPECIFICATION M-8485Se/M-8459Se/M-8490Se/M-8460Se/M-8465Se
SYMBOLOGIES
Bookland (UPC/EAN Supplemental)
EAN-8, EAN-13
CODABAR
Code 39
Code 93
Code 128
Interleaved 2 of 5
Industrial 2 of 5
Matrix 2 of 5
MSI
POSTNET
UCC/EAN-128
UPC-A and UPC-E
Data Matrix (v1.3)
Maxicode
PDF417
Micro PDF
Truncated PDF
QR Code
Ratios 1:2, 1:3, 2:5 User definable bar widths
Bar Height 4 to 600 dots, User programmable
Rotation 0
0
, 90
0
, 180
0
and 270
0
OTHER FEATURES
Sequential Numbering Sequential numbering of both numerics and bar codes
Custom Characters RAM storage for special characters
Graphics
Full dot addressable graphics
SATO Hex/Binary, .BMP or .PCX formats
Form Overlay Form overlay f or high-speed editing of complex formats
Real Time Clock Date/Time clock for stamping labels at print time
Printer Command Language
SBPL v4.2 (SATO Barcode Printer Language)
Page v

Section 1. Overview and Specifications
Optional Accessories (All Models)
ACCESSORY M-8485Se/M-8459Se/M-8490Se
M-8460Se/
M-8465Se
MEMORY EXPANSION
PCMCIA Memory Cards (up to 16MB Flash or 4MB SRAM)
and 8MB Flash ROM. Can be used for Graphic File storage,
print buffer expansion, format storage and downloaded
TrueType fonts.
PARALLEL INTERFACE
IEEE1284 Bi-Directional Plug-In Interface Module.
SERIAL INTERFACE
High Speed RS-232C Plug-In Interface Module.
USB INTERFACE
Universal Serial Bus Plug-In Interface Module.
ETHERNET INTERFACE
10/100BaseT Plug-In LAN Interface Module.
CENTRONICS
CENTRONICS Interface Module.
WIRELESS LAN
802.11b/g Interface Module.
FACE-OUT LABEL
SENSOR
Top-mounted sensor for reflective "I-Marks" printed on the face of
the label.
N/A
All specifications subject to change without notice.
Page vi

SECTION 1
PRINTER OVERVIEW
INTRODUCTION
The SATO “Se” Print Engines are designed to be integrated into high-performance
on-site labeling systems. All printer parameters are user programmable using the
front panel controls and the DIP switches. All popular bar codes and 14
human-readable fonts, including a vector font, are resident in memory providing
literall
y
thousands of t
yp
e st
y
les and sizes.
The Operator’s Manual will help you understand the basic operations of the printer
such as setu
p,
installation
,
confi
g
uration
,
cleanin
g
and maintenance.
The followin
g
information is
p
resented in this section:
• General Printer Specifications
• Optional Accessories
SATO "Se" Print Engines Page 1-1

Section 1. Printer Overview
This
p
a
g
e left intentionall
y
blank.
Page 1-8 SATO "Se" Print Engines

SECTION 2
INSTALLATION
INTRODUCTION
This section of the manual has been written to help you install the SATO “Se” print
en
g
ine modules and to
g
et started as
q
uickl
y
as
p
ossible.
It is recommend to read each chapter in this manual before the installation or the use
of the
p
rint modules.
INSTALLATION
Careful consideration must be given when selecting the location of the printer,
especially to environmental considerations. To obtain optimum results from the SATO
“S”
p
rint module
,
alwa
y
s tr
y
to avoid o
p
eration locations influenced b
y
:
• Direct or bright sunlight, as this will make the label sensor less responsive
and may cause the label to be sensed incorrectly.
• Locations which have extremes of temperature, as this can create electrical
problems on the circuits within the printer.
• The installed location of the printer should ideally be in areas free from
dust, humidity and sudden vibrations.
CONSUMABLES
Always use SATO carbon ribbons or equivalent in the thermal transfer models.
The use of incorrect materials may cause malfunctions of the printer and void the
warrant
y
.
SATO “Se” Print Engines Page 2-1

Section 2. Installation
DIMENSIONS
Note: The exac
t
p
osition of com
p
onent
s
ma
y
var
y
de
p
endin
g
on model.
Width: 10.4 inches 265 mm
Depth:
De
p
th M-8460S Onl
y
:16.06 inches 417 mm 17.8 inches 452 mm
Hei
g
ht: 11.8 inches 300 mm
M-8460S
8.9"
227 mm 7.08"
0.4"
10 mm
9.65"
245 mm
8.8"
223 mm
180 mm
11.8"
300 mm
4.6"
16.1"
408 M-8460S
17.9"
452 mm
4.6"
117.5 mm 117.5 mm
11.8"
300 mm
10.4"
265 mm
10.4"
265 mm
9.25"
235 mm
Ri
g
ht Hand Model Shown
Page 2-2 SATO
“Se” Print Engines