Savin C2525 User manual

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Savin C2525

25 ppm Monochrome ▪25 ppm Color

Print ▪Copy ▪Scan ▪Fax ▪Internet Fax

www.BERTL.com

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Savin C2525

What’s Inside

Click on an entry to go to the page listed.

Introduction..........................................................................................................4

Device Features Summary ..........................................................4

Paper Handling: Paper Input...............................................................................5

Paper Handling: Input Features Summary ..................................5

Reloading Paper Supplies ...........................................................6

What We Liked.............................................................................6

What We Would Like to See........................................................6

Paper Handling: Paper Output/Finishing ..........................................................7

Paper Handling: Output/Finishing Features Summary................7

Finishing Options .........................................................................7

Finisher Productivity.....................................................................7

What We Liked.............................................................................8

What We Would Like to See........................................................8

Routine Maintenance...........................................................................................9

Maintenance Features Summary.................................................9

What We Liked.............................................................................9

What We Would Like to See........................................................9

Paper Jam Removal ..................................................................10

Toner Replacement Process .....................................................11

Device Management .........................................................................................12

Status Monitoring.......................................................................13

Job Queue Reporting.................................................................13

Security Settings........................................................................14

Address Book Management.......................................................15

Cost Control Reporting ..............................................................16

Scan Templates.........................................................................16

Email Notification Alerts.............................................................17

Job Log Management................................................................17

What We Liked...........................................................................18

What We Would Like to See......................................................18

Security...............................................................................................................19

Security Features Summary ......................................................19

What We Liked...........................................................................20

What We Would Like to See......................................................20

Accessibility ......................................................................................................21

User Accessibility for Device Controls.......................................21

User Accessibility for Paper Refilling.........................................21

User Accessibility for Paper Jam Removal................................21

What We Liked...........................................................................21

What We Would Like to See......................................................21

Page 2

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prohibited. BERTL accepts no responsibility for any inaccuracies or omissions contained in this document.

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Savin C2525

Page 3

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prohibited. BERTL accepts no responsibility for any inaccuracies or omissions contained in this document.

What’s Inside

Click on an entry to go to the page listed.

Copy ...................................................................................................................22

Copy Features Summary...........................................................22

Image Quality.............................................................................23

What We Liked...........................................................................25

What We Would Like to See......................................................25

Print on Demand ................................................................................................26

Savin Document Server.............................................................26

Document Server from Control Panel........................................27

Document Server from Printer Driver ........................................28

Document Server from Web Browser........................................29

What We Liked...........................................................................30

What We Would Like to See......................................................30

Print.....................................................................................................................31

Print Features Summary............................................................31

Ease of Installation.....................................................................31

Batch Printing.............................................................................32

Batch Printing via Savin’s RPCS Driver.....................................32

Print Productivity........................................................................33

PCL6 Print Driver Functionality..................................................34

RPCS Print Driver Functionality.................................................35

Image Quality.............................................................................37

What We Liked...........................................................................38

What We Would Like to See......................................................38

Scan.....................................................................................................................39

Scan Features Summary...........................................................39

Scan to Email.............................................................................40

Color Dropout.............................................................................41

Color Dropout Productivity.........................................................41

Scan Data Capture Accuracy.....................................................42

Scan Data Capture Accuracy Results .......................................43

Scan Data Capture Productivity.................................................44

Scan Data Capture Productivity Results....................................44

Mixed Media and Batch Scanning .............................................45

Batch/Job Build Scanning Observations....................................45

Original Handling Capabilities....................................................46

Original Feeding Test Observations ..........................................46

What We Liked...........................................................................47

What We Would Like to See......................................................47

Summing Up ......................................................................................................48

About BERTL .....................................................................................................49

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Savin C2525

As the race for office color supremacy heats up, Savin

introduced its latest color MFP range, which includes the

Savin C2525. This four-in-line imaging system advertises a

maximum monochrome and color engine speed of 25 ppm

and sports a wealth of new features, improved functionality,

and a greatly improved walk up and desktop user

experience.

BERTL was granted first access to the Savin C2525 and

was immediately impressed by the scope of improvements

that have been added to the device.

Savin seems to have addressed virtually all of the hot

topics that are driving conversations surrounding office

MFP purchasing.

The most immediate change is the large full-color touch

screen delivering a walk-up user experience that leaves

competing units in its wake. Since time is everything and

the MFP is touted as much more than just a copier and

printer, an efficient user interface to maximize the

functionality of the device without grinding user productivity

to a halt is paramount.

While copy, print, and fax functions are all up to the usual

feature-rich standard that we expect from Savin, it is in

network scanning where the Savin C2525 raises the bar,

not only in Savin’s product line, but

across the entire industry.

It is a testimony to Savin’s

innovation that many of the

comments you will find in this

report’s “What We Would Like to

See” sections are features that no

device is currently offering, but are

features that are now within the

reach of technology that Savin is

offering today.

The device is not without its

weakness, as you will read within

the report, but they are far

outweighed by the productivity,

functionality and ease-of-use design

advantages that have earned this

device a 5-star rating from BERTL.

Monochrome Engine Speed 25 ppm

Color Engine Speed 25 ppm

First Copy Out Mono 6.7 seconds

First Copy Out Color 9.7 seconds

Warm Up Time Less than 45 seconds

Maximum Monthly Volume Info Not Available

Copy Standard

Print Standard

PSTN Fax Optional

Internet/Network Fax Optional

TWAIN Scan Standard

Network Scan Standard

Device Features Summary

Introduction

BERTL analyst examines new control panel interface on the Savin C2525.

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Savin C2525

Background

Paper handling is a core requirement of every

device. If a device cannot create documents a

user wants on the paper they need, it does

not matter how fast the print engine is, or how

many pages it can produce in a month.

Paper handling comes down to three key attributes:

weight, capacity, and size.

Weight

The majority of paper used in the general office is graded

between 20 lb. bond/80gsm and 28 lb. bond/105gsm. If a

device cannot handle these weights through the main

paper sources, users are forced to use the low capacity

bypass tray, resulting in a higher user intervention rate.

The straight paper path of the bypass tray lets it handle

heavier paper stocks to create business cards, covers for

reports, product brochures, menus, tickets, programs and

other special documents. Paper weights for this type of job

usually start at 90 lb. index/163gsm with business card

stocks often higher at 110 lb. index/200gsm.

Capacity

Workgroup desktop printers commonly start with either a

500 or 1,000 sheet capacity plus a bypass tray.

Workgroup MFPs usually start with capacities over 1,000

sheets.

Paper comes in reams of 500 sheets. A growing trend is

paper trays with capacities greater than 500 sheets, which

let users refill trays that are almost empty with an entire

ream of paper at a convenient time without waste or risk of

overfilling.

A device’s maximum capacity (without increasing the

device footprint) depends upon the paper source

configuration. Standard paper trays typically are universal

or adjustable trays that can accommodate a wide range of

paper supplies. Paper upgrade options on some devices

include additional universal trays or a high-capacity

tandem drawer.

A tandem drawer maximizes letter/A4 capacity by

accommodating dual stacks of paper side by side.

However, larger-sized paper supplies cannot be loaded.

To raise capacity even further, some units can be

equipped with a side-mounted large capacity unit These

trays are also limited to letter/A4 size paper supplies only.

Size

Letter/A4 size paper is used in the majority of day to day

business operations. Legal and financial documents often

are printed on the longer legal (8.5” x 14”) stock size. As a

result, many desktop printers, and some entry-level MFPs

reduce production costs by restricting the maximum paper

dimensions to legal size.

However, some environments also rely heavily on the

larger ledger/A3 sizes for printing spreadsheets,

schematics, design layouts, plans, and for copying books

or magazines.

Standard Paper Capacity

Standard: 1 x 500-sheet

universal cassette

1 x 500-sheet

cassette

100-sheet bypass

Optional: 2 x 500-sheet

universal cassettes,

or 2000-sheet LCT

(letter capable)

Maximum Paper Capacity 3,100 sheets

Bypass Tray Capacity 100 sheets

Maximum Paper Size (bypass) 12” x 18”/A3+

Maximum Paper Size

(main trays) 11” x 17”/A3

Min/Max Paper Weight (bypass) 14 to 67 lb. Bond

Min/Max Paper Weight

(main trays) 16 to 57 lb. Bond

Standard Legal Capacity 600 sheets

Maximum Legal Capacity 1,600 sheets

Standard Ledger Capacity 600 sheets

Maximum Ledger Capacity 1,600 sheets

Standard Paper Sources 3

Maximum Paper Sources 5

Post Process Insertion (PPI) N/A

PPI Capacity N/A

Paper Handling: Input Features Summary

Paper Handling: Paper Input

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Savin C2525

Reloading Paper Supplies

Loading paper in the Savin C2525 was straightforward.

Both paper guides have sliding adjustments that can be

adjusted with one hand. Auto paper size detection makes

the process of changing media supplies quick and accu-

rate.

The locking lever is placed at the rear of the drawer. The

handles to each drawer are accessible from both above

and below making it easier for users in wheelchairs who

may struggle to reach the lowest drawers on some rival

units.

The bypass tray is situated to the right of the main engine

unit. Paper is fed face down with solid sliding paper guides.

WHAT WE LIKED:

• The sliding design (rather than pre-cut holes) of the pa-

per guides allows for easy, one hand changes.

• 12” x 18” support through bypass allows users to create

full bleed ledger/A3 documents such as product bro-

chures, menus, etc., by trimming the unprinted borders.

• Paper cassette handles can be gripped from above or

below, making it easier to open the lower tray.

• Heavy media is supported through all main supplies

rather than just the bypass, as found on some rival sys-

tems.

• Flexible paper expansion capabilities include a tandem

2,000 sheet large capacity tray (LCT) to maximize letter/

A4 capability and dual 500-sheet universal drawers for

offices using a broader mix of media supplies.

WHAT WE WOULD LIKE TO SEE:

• A 550-sheet capacity in main drawers would allow a full

ream of paper to be added without waiting for the draw-

ers to be completely empty.

Paper Handling: Paper Input

Paper guides can be adjusted with one hand.

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Savin C2525

Background

The paper output handling options on

workgroup products can range from duplex

output to saddle-stitch booklet making

capabilities. Many devices offer a choice of

finishers providing a low cost, minimum

footprint solution, or a high-capacity, fully-featured

solution.

Stapling

Lower cost stapler units often have a 15- to 30-sheet

maximum capacity and are often limited to corner

stapling. Floor-standing, higher cost finishers should offer

50-sheet capability and can handle corner and double

stapling. Saddle-stitch heads up the finishing capabilities,

allowing users to create folded, center-stapled booklets.

Some workgroup device saddle-stitch finishers only

handle 10 sheets (40-page booklets) with others handling

up to 15 sheets (60-page booklets).

Mail Bin Units and Offset Output

Many workgroup devices offer offset stacking (where

each set is offset from the next) to make it easier to

separate jobs. Some offer physical mail bin units allowing

each user to send jobs to their own output area. Most

mail bin units limit delivery to unfinished jobs. A multi-tray

finisher can also offer some form of job separation,

typically used to route different types of job (fax, print,

copy) for easier identification.

Maximum Output Capacity 1,500 sheets with

finisher added

Duplex Capability Standard

Maximum Paper Weight

Through Duplex Unit 90 lbs. Index/163gsm

Maximum Stapling Capacity 50 sheets

Maximum Booklet/Saddle-stitch

Capacity 10 sheets, 40 page booklet

Hole Punch Options 2 and 3 hole

2 and 4 hole in some markets

Physical Mail Bin Option Limit of 5 output areas via fin-

isher or job separator options

Folding Options Booklet fold only

Paper Handling: Output/Finishing Features Summary

Finishing Options

The Savin C2525 comes with a selection of output and

finishing options. The internal output areas can be ex-

panded into a two bin area including offset stacking that

separates job types. A hanging finisher with 500-sheet

stacking capacity and 50-sheet, single-position corner

and side stapling is the entry level finishing option. The

unit can also be equipped with a choice

of two floor-standing finishers: a 1,000-

sheet finisher with 50-sheet multi-

position stapling, and a 1,000-sheet fin-

isher with 50-sheet multi-position sta-

pling, 10-sheet saddle-stitch booklet

maker, and optional two/three-hole

punch unit.

Finisher Productivity

To compare finishing results, BERTL

analysts ran the same job (10 sets of 12

originals) with and without stapling.

There was a step down in productivity

as more advanced finishing was added.

Some rival units deliver single corner

stapling with virtually no productivity

drop. The saddle-stitch booklet mode

suffered the biggest drop partially due to

the long time for the imposition process

of the first set.

Paper Handling: Paper Output/Finishing

0 100 200 300 400 500 600

Time to Completion in Seconds

Saddle-Stitch Booklet

Double Staple

Single Staple

No Finishing

Document Finishing Impact on Productivity

Productivity tests performed on Savin MP C3000

sister device.

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Savin C2525

Paper Handling: Paper Output/Finishing

WHAT WE LIKED:

• A wide range of finishing capabilities delivers a broad

mix of document production capabilities within a small

footprint.

• Heavy card support through duplex unit lets users pro-

duce professional grade presentation materials.

• Tight stacking of collated sets makes offline finishing

tasks such as perfect binding or professional punch less

time-consuming.

WHAT WE WOULD LIKE TO SEE:

• 12” x 18” support through the duplex unit would allow full

bleed presentation materials to be produced. This is not

possible because the bypass cannot be used in conjunc-

tion with duplexing and the bypass is the only media sup-

ply that handles 12” x 18”.

• The saddle-stitch booklet creation feature is hidden sev-

eral layers deep in the finishing menu and could be con-

fusing to some novice users. A standard default one-

touch on the display would be more convenient. Note:

Users can set up the saddle-stitch booklet mode as a

one touch operation using the touch screen customiza-

tion feature. The user would also have to select both this

one touch button and the saddle-stitch booklet mode fea-

ture to create the desired saddle-stitched booklet.

Neatly-stacked offset output speeds offline finishing.

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Savin C2525

Background

Workgroup devices sold through retail and

traditional IT distribution outlets usually are

maintained by office workers changing the all-

in-one cartridge units that encase the entire

imaging system.

Units sold through the reseller/dealer community are

usually maintained by office workers and trained service

engineers. Separate long-life parts are more complex to

install but offer lower running costs than the low yield, all-

in-one alternatives.

Toner Replacement

Changing the toner or imaging cartridge is a necessary

task that is avoided by some for fear of dust leaking on

clothes or hands. However, most units today offer clean

replacement of toner supplies.

Imaging units on color MFPs come in two distinct design

configurations, tandem single pass with four separate

imaging stations or four pass with one central imaging

drum. The tandem design usually provides for easier end

user drum replacement with a simple side in slide out

design. The longer life central drum designs require an

engineer visit, albeit much less frequently.

Clearing Paper Jams

The main device issue that office users attempt to remedy

themselves is the occasional paper jam. As a general rule,

the faster the device engine, and the more paper handling

options, the more complex the process of removing paper

jams. Common jam sources are the duplex unit and poor

loading of paper supplies. The position of the duplex unit

can be a major factor in the ease of paper jam removal.

Toner Yield Black: 20,000 pages

CMY: 15,000 pages

Drum Life Info Not Available

Fuser Life Info Not Available

Developer Life Info Not Available

Toner Refill During Printing No

End-user replaceable drum unit Yes

End-user replaceable fuser unit No

Maintenance Features Summary

Routine Maintenance

WHAT WE LIKED:

• The large touch screen and Flash demonstrations that

walk users through jam removal were highly-intuitive and

simple for even novice users to master.

• Imaging drums are well protected and not exposed dur-

ing paper jam removal as found on some rival units.

• Imaging drums can be replaced by end users; only one

screw must be removed.

• The duplex unit is on the opposite side to the finisher,

making access easier than on some rival units.

• Paper jam areas were easy to access with no blind spots

discovered during evaluation.

• Toner bottles were easily replaced without mess.

• Unique toner bottle docking stations prevent wrong col-

ors being loaded in error.

WHAT WE WOULD LIKE TO SEE:

• Although only a screw driver is needed now, removal of

imaging drums without any tools would be better.

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Savin C2525

Paper Jam Removal

During the testing of the Savin C2525, which spanned thou-

sands of pages across multiple media sizes and types,

BERTL analysts did not encounter any paper jams. To re-

view the procedure for jam removal, BERTL analysts forced

a series of paper jams during both simplex and duplex

workflows.

When a paper jam occurs, a red light illuminates on the

front of the unit indicating that the device requires attention.

The color touch screen guides the user through the jam

removal process with Flash demonstrations.

Instructions were very intuitive for the most part, with only

one confusing sequence during the evaluation. For one

jam, the message indicated that a paper jam in the fuser

region should be removed by pulling the sheet out. We felt

some resistance to the motion, but the sheet did come out

cleanly. Later in the same sequence, we were asked to lift

flap B2, which is the release mechanism for removing jams

from the fuser region, and instructed to remove the sheet

again.

Besides that situation, paper jam removal was instinctive

and easy to follow. The Savin C2525 leaves competitors

well behind in assisting users, potentially saving valuable

time and reducing frustration when jams do occur.

Routine Maintenance

Left: Side cover is

opened revealing

paper path.

Right: Paper jam is

removed from fuser

unit.

Right: Paper is

removed from

the duplex unit.

Flash demonstrations guide users through the jam removal process.

Users are instructed to open the cover.

Later in the sequence, users were instructed to open flap B2.

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Savin C2525

Toner Replacement Process

Users open the front door of the Savin C2525 to access

both the toner and imaging unit. A plastic protective guard

must be removed before the imaging drum can be

accessed.

To replace the toner bottle, the bottle is simply pulled out of

its docking station. During replacement, BERTL analysts

experienced no toner spill. The individual toner docking

stations have different holes to prevent the incorrect toner

supply being entered in error.

The imaging drums are protected by an additional plastic

guard. To remove the guard, a plastic lock must first be

removed using a screwdriver. To access the four imaging

stations, a lever and front plate guard is lowered. Users can

slide out the unit in need of replacement.

The image drums can be cleaned using a brush that comes

with the unit. The brush is stored on the door by sliding into

a guide hole accompanying each imaging drum.

Routine Maintenance

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Savin C2525

Background

An efficient device management backbone is

needed to take maximum advantage of the

feature set within a device, be it a printer,

fax, scanner or multi-functional product.

Device management is commonly-supported through a

Web server on the device controller. This Web server is

accessed using any desktop Internet browser; the user

simply enters the IP address of the device into the URL

address line.

Administrators and office users have different

management and monitoring needs.

General Office Users

End users want to know if a device is capable of handling

a job. Supply levels and a list of jobs already committed

to print are important.

For MFPs with document storage and communications

capabilities, end users also need desktop management of

print on demand, stored document viewing (to check print

on demand files or incoming faxes) and, for the more

advanced, the creation of scan-to-email or scan-to-file

destination templates.

Administrators

An office or network manager looks for greater control

over the device functionality and setup without leaving

their desk. They may be looking to manage network

setup, establish security for IP filter ranges, apply cost

control measures, check supply levels, and set up

automated email alerts to different staff members when

problems occur.

Due to the nature of the Web server, this capability is

usually limited to an individual device. Many

manufacturers also include a network device

management fleet tool, which allows for the monitoring

and management of multiple devices around the network

concurrently. Many also provide plug-ins to the most

popular IT device management utilities to ensure that the

maximum amount of information can be relayed from

their device to the third-party application.

Device Management

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Savin C2525

Status Monitoring

The status tab provided all the pertinent status

factors of the device at a glance. However, there

is no indicator of likely page yields remaining

based on current coverage patterns.

Job Queue Reporting

The Admin mode includes ability to change the

order of jobs and delete jobs, functions not avail-

able to users.

Walk up and desktop queue management allows

multiple jobs to be deleted at once. This allows

administrators to remove repeat send jobs

quickly.

From the touch screen panel, users can also

view the jobs in progress with an indicator of

time to completion.

We were pleased to see that users can select

and delete multiple jobs in a single step, a fea-

ture that some devices do not offer, instead forc-

ing administrators to delete surplus jobs one at a

time when bottlenecks occur.

Device Management

Walk up users can also view jobs in the queue, and can delete multiple jobs in a single

step if required.

The device status can be viewed from the desktop.

Copy and print jobs can be viewed from the desktop, including details and time to

complete.

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Savin C2525

Security Settings

Extensive security measures available for the

Savin C2525 can all be administered using the

Web server. Administrators and IT support staff

get a fast, intuitive method to safeguard the de-

vice and information flowing through it. See

more information on security measures in the

Security section later in the report.

Device Management

Network ports can be enabled or disabled.

IP filter ranges can be set up in IPv4 and IPv6.

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Savin C2525

Address Book Management

The Address Book can be set up quickly and easily by

administrators and end users using the Web browser or

the touch screen interface.

Setting up new templates is faster and more accurate

than rival devices, thanks to the large touch screen, inte-

gration with email-shared address books, and SMB

browsing capability. Each entry can be associated with

up to three sub-address book fast access filters (an al-

phabetic filter like a pop-up phone address book), plus

two one-touch number subsets (1 to 5 and 1 to 10). This,

along with the extensive search capabilities, makes the

communication process of the Savin C2525 very effi-

cient.

Scan Templates

Scan templates are set up within the address

book feature. Users can set up scan-to-file tem-

plates using SMB, FTP, and NCP protocols.

SMB is further facilitated by the use of a browser

utility allowing network novice users to browse to

their folder of choice without having to know the

network path. This can offer valuable time-

saving opportunities to users setting up their

own unique scan to desktop destinations.

Device Management

Address book entries include routing details, permission levels and security logon

details.

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Savin C2525

Cost Control Reporting

Cost control is another strong, standard feature

of the device. Administrators can specify which

features are cost-controlled and which are not.

Users are set up with their personal permission

levels in address book functions within

administrator mode. Users can be setup with full

color capability but forced to use ACS mode

rather than default to full color, thus reducing

unnecessary four color usage for monochrome

pages.

A wide range of authentication and user

accounting options can be set including local or

multiple centralized systems like LDAP, AD,

NDS, etc.

Administrators cannot set limits within the

standard cost control system. To achieve this

level of control users must upgrade to the PCSM

module.

Device Management

Specific features of the device can be locked down to authorized users only, while leav-

ing others free for all to use without time impacting authentication procedures.

Users are prompted to enter their user code/user authentication when trying to carry out

a potentially expensive full color job.

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Savin C2525

Email Notification Alerts

The Web browser gives administrators the ability

to set up four separate email list groups. This

can be used to inform the most relevant party

when issues arise at the device. BERTL set up

three email notification groups: a local adminis-

trator for non-technical routine maintenance

tasks, IT support for technical problems, and

purchasing when supplies run low.

Job Log Management

The job log can be viewed from the Web

browser. The job directory is split into Copy,

Print, and Document server/remote scan directo-

ries. This is a useful split allowing managers to

view device dynamics and likely cost structure.

Device Management

Each event can be directed to a specific response group.

Administrators can view job logs across all disciplines. They can also download the logs

for external use in management reporting.

Up to four users/groups can be set up.

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Savin C2525

Device Management

WHAT WE LIKED:

• The queue manager provides a full list of print jobs in-

cluding page and set quantities giving desktop users a

good feel for the print workflow lined up for processing.

• Device and user accounting can be set to only require

user verification for specific tasks. Monochrome workflow

can move uninhibited while the more costly color or scan

workflows can be restricted to user-verified actions only.

• Full color capability can be granted but users are forced

to feed everything through the Auto Color Selection

(ACS) mode. This can remove any unnecessary four-

color process copying of monochrome pages.

• Design of device management interface from both the

desktop and walk up panel are very user friendly allowing

for quick efficient maintenance and management.

• Well-designed and user-friendly device management

from the walk up touch screen interface allows users to

quickly view, reorder, and delete jobs in the queue.

WHAT WE WOULD LIKE TO SEE:

• The ability to view copy job specs such as color or mono-

chrome, paper size, etc., would let users see if supply

issues might arise and if high expense jobs are queued

up.

• The ability to pause a job in the queue from desktop or

device touch screen would allow administrators to check

on a job before releasing.

• The ability to assign volume limits within the standard

cost accounting module would provide additional cost

controls.

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Savin C2525

Background

High-tech security is never out of the news,

with reports of information theft and hacking

making headlines. By the very nature of their

development, network printers and MFPs are

security risks if not managed correctly.

Advanced network connectivity options open ports to

hackers. Industry-standard Java and Web browser design

elements are vulnerable to virus attack. Large hard drives

store a latent copy of every document flowing through the

device data for years. Devices link directly to core network

components such as the LDAP address list or the central

file server. Plus, fast communication options let insiders

send information to the outside with no method of being

traced.

Security and data compliance buzzwords and regulations

such as Common Criteria certification, HIPAA, Sarbanes-

Oxley, Gramm Leach Bliley, FERPA, SEC, FSMA, and the

Patriot Act look to safeguard information and force compa-

nies to conform to best practices in document and data

security management.

Safeguarding Data

Most MFPs now offer a standard or optional hard drive.

Any company dealing in critical, sensitive information

should determine if they need a data overwrite capability

that has passed Common Criteria (CC) certification. Data

overwrite deletes information on the hard drive by writing a

series of random ones and zeros over the sectors storing

data, usually multiple times. The CC test relates to how

data is deleted from a device’s hard drive after being

used. CC certification carried out by a government-

approved test facility. Many manufacturers get CC certifi-

cation to satisfy government security requirements and it

is a requisite for many government agencies and contrac-

tors. Most MFP devices pass evaluation assurance level

(EAL) 2, with some aiming higher at EAL 3. The higher the

level, the more extensive the testing, and the more secure

the hard drive is deemed

Controlling Access

One of the keys to security is limiting the initial access to

the device both remotely and at the device itself. TCP/IP

and MAC filtering allow the administrator to limit remote

access the device. MAC filtering is more secure; the TCP/

IP address can be copied but the MAC address is a fixed

specification that can not be changed.

IPv6 is now becoming commonplace on network devices.

IPv6 makes it harder to crack or hack into a PC address

range by making the address more complex.

Network authentication is now available on nearly every

MFP and printer, forcing users to enter a user name and

password before access to the device is granted. Most

devices can verify a user by linking to Windows Exchange

user lists, Novell network user lists, and LDAP server lists.

There should also be password encryption at the point of

the login process through SSL or other encryption or other

security technology (such as Kerberos) preventing hack-

ers from watching and capturing user names and IDs as

they travel over the network.

Secure Transmissions

The hard drive (if not equipped with a data overwrite capa-

bility) provides the ability to create secure repositories for

incoming print and fax jobs. Instead of being printed upon

delivery, print jobs and faxes can be stored on the device

and printed only after a PIN has been entered by the au-

thorized user. IPv6 makes it harder to crack or hack into a

PC address range by making the address more complex.

Hard Drive Overwrite Optional

Removable Hard Drive No

Private Print Standard

Encrypted Print Standard

Secure Fax Optional

Encrypted PDF Send Standard

Network Authentication Yes

LDAP Authentication Yes

Kerberos Authentication No

SNMP v3.0 Yes

IPv6 Yes

SSL Yes

IP Filtering Yes (IPv4 and IPv6)

MAC Filtering No

Security Features Summary

Security

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Savin C2525

Security

WHAT WE LIKED:

• Extensive user authentication capabilities restrict access

to the device across all disciplines as required.

• Secure print send capability is standard with the ability to

reprint multiple documents in a single step from the touch

screen control panel.

• Secure fax transmission and fax forwarding to PIN pro-

tected mailboxes or email addresses ensures that incom-

ing faxes do not get intercepted.

• Secure scan transmission with encrypted PDF capability

prevents intercepted scan-to operations from being

opened and deciphered.

• Advanced permissioning levels for documents stored on

the document server and attachments sent in scan mode

include read/write levels and the ability to deliver a low

resolution save-only version.

• Up to 10 individual IPP users can be set up, providing

secured remote printing capability for remote users.

• SNMP v3, IPv6, port lockdown, and IP filtering support

reduce opportunities for would be hackers to gain access

to the network through the MFP.

• With the Background Numbering in Copy mode, unique

copies of confidential documents distributed at meetings

can be signed out to each participant. Document leaks

are then easy to trace back to the original recipient.

• The Unauthorized Copy mode within the print driver al-

lows printed documents to be produced with a back-

ground that generates a security notice when copied. Set

up is similar to creating a watermark.

WHAT WE WOULD LIKE TO SEE:

• MAC filtering would deliver even greater lockdown since

a MAC address, once created on hardware, cannot be

changed or edited.

• Biometrics—for either user authentication and/or secure

print/fax queue release—would provide added security.

• The Unauthorized Copy mode would be enhanced with

auto detection and blocking of documents. An email iden-

tifying the users could be sent automatically to security.

• The automatic inclusion of user code or authentication

stamp onto any document with unauthorized copy stamp

would track the document back to the creator.

Unauthorized copy mode in action adding a confidential watermark to

copies of a printed document

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