Scrambler Ducati SCR-E SPORT User manual

English | Italiano | Español | Français | Deutch | Polish | Nederlands | Português
User Manual
English | Italiano | Español | Français | Deutsch | Polski
Česky | Slovensky | Português | Nederlands
User Manual
foldable fat e-bike

English
Italiano
Español
Français
Deutsch
Polski
Česky
Slovensky
Português
Nederlands
01
25
49
73
97
121
145
169
193
217
Index

01
foldable fat e-bike
User and maintenance manual
Before using the bicycle, it must be properly and correctly assembled and
checked in all its parts.Any assembly damage or incorrect maintenance are
not covered by the warranty.
For more information, technical support and assistance, contact your dealer or visit
the website www.ducatiurbanemobility.it
English

02
Contents
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
Preface
Safety warning
Description of the bicycle (epac)
Lifting and transport
Startup
Assembly
Maintenance instructions
LCD display
Configuration of the lcd display
Error codes
Connection diagram

03
1. Preface
1.1 Overview
This manual is an integral and essential part of the pedal-assist bicycle (EPAC) and must be
provided to the user.
Before the first operation of the bicycle, it is essential that users read, understand and strictly
comply with the following provisions.
The manufacturer shall not be liable for damage to persons and/or property or to the pedal-
assist bicycle if it is used incorrectly in a way that does not comply with the instructions given.
With a view to ongoing technological development, the manufacturer reserves the right
to modify the pedal-assist bicycle (EPAC) without prior notice, without this manual being
automatically updated.
We recommend visiting the website www.ducatiurbanemobility.it where any updates or
changes to this manual will be published.
1.2 Support Service
If you experience any problems or have any requests for clarification, please do not hesitate
to contact the Support Service of your authorised Ducati Urban e-Mobility dealer, which can
provide skilled and specialised personnel, specific equipment and original spare parts.
1.3 Graphical form of safety warnings
The following graphic symbols will be used to identify the safety messages in this manual.
Their function is to attract the reader/user's attention to ensure the correct and safe use of the
pedal-assist bicycle.
Pay attention
Highlights rules of conduct to be complied with in order to avoid damaging the pedal-assist
bicycle and/or the occurrence of dangerous situations.
Residual risks
This highlights the presence of hazards that cause residual risks to which the user must pay
attention in order to avoid injury or damage to property.
ATTENTION
DANGER

04
2. Safety warning
2.1 General safety rules
Risks associated with the use of the pedal-assist bicycle
Despite the use of safety devices, to ensure the safe use of the pedal-assist bicycle, you must
take note of all the accident prevention instructions in this manual.
Always stay focused while riding your bicycle and do not underestimate the residual risks
associated with using the pedal-assist bicycle.
Even if you are already familiar with the use of pedal-assist bicycles, you must follow the
instructions given here, as well as the general precautions to be observed when riding a
motorised bicycle.
2.2 Responsibility
Failure to comply with the operating instructions and safety instructions contained in this
manual shall exempt the manufacturer from any liability.
If the pedal-assist bicycle is maintained in a manner that does not comply with the instructions
provided, with non-original spare parts or in any case in such a way as to compromise its
integrity or modify its characteristics, the manufacturer shall be relieved of all responsibility
regarding the safety of persons and the faulty operation of the pedal-assist bicycle.
If you hear unusual noises, or if you notice anything strange, stop the pedal-assist bicycle
immediately. After this, carry out a check of the bicycle, and, if necessary, contact the Support
Service.
Using public roads implies knowledge and compliance with the rules of the highway code.
For any data not included in or not deducible from this manual, it is recommended to directly
contact the Support Service of your authorised Ducati Urban e-Mobility dealer
Use of the pedal-assist bicycle
Each user must read this user and maintenance manual before first using the bicycle; in
particular the chapter on safety instructions.
ATTENTION
ATTENTION

05
2.3 Warnings for users
- It is prohibited to ride with a passenger.
- This bicycle can only be used by experienced adults and children.
- Do not consume alcohol or drugs before riding the pedal-assist bicycle.
- This model of pedal-assist bicycle is designed and built to be used outdoors, on public roads
or cycle paths.
- Do not attempt to force the pedal-assist bicycle to perform to a higher standard than that
which it has been designed for.
- Never ride the pedal-assist bicycle with parts removed.
- Avoid uneven surfaces and obstacles.
- Drive with both hands on the handlebar.
- Replace worn and/or damaged parts, check that the guards are working correctly before use.
2.4Notes on maintenance
All maintenance operations must take place with the battery disconnected.
During each maintenance phase, operators must be equipped with the necessary accident
prevention equipment.
The tools used for maintenance must be suitable and of good quality.
Do not use petrol or flammable solvents such as detergents, but always use non-flammable
and non-toxic solvents.
Limit the use of compressed air as much as possible (max. 2 bar) and protect yourself with
goggles with side shields.
Never use a naked flame as a means of illumination when proceeding with operations of
verification or maintenance.
After any maintenance or adjustment procedure, make sure that no tools or foreign bodies
remain between the moving parts of the pedal-assist bicycle.
Original spare parts
Use only original Ducati Urban e-Mobility spare parts.
The manufacturer shall not be held liable for damage or loss of functionality caused by the use
of non-original accessories and parts.
ATTENTION

0606
2.5 Other provisions
The first thing to do when starting to use the bicycle is to check the presence and integrity of
the guards and the operation of the safety devices.
If you find any defect, do not use the pedal-assist bicycle!
2.6 Warehouse storage
In the event that the pedal-assist bicycle is required to be stored for long periods of inactivity,
the following operations must be carried out:
- Repair it in a dry and well-ventilated place.
- Carry out general cleaning of the pedal-assist bicycle.
- Remove the battery from its seat.
- Leave the bicycle on the stand.
- Protect exposed electrical contacts with antioxidant products.
- Grease all surfaces not protected by paints or anti-corrosion treatments.
Guards
Therefore, it is strictly forbidden to modify or remove the battery and chain guards, etc., as well
as the warning and identification plates.
DANGER

0707
3. Description of the bicycle (epac)
9
10
8
7
65
4
1. Rear light
2. Seat
3. Frame opening/closing device
4. Handlebar stem
5. Display
6. SHIMANO gear
7. Brake lever
8. Front light
9. Fork
10. 20" wheel
11. Front hydraulic brake
12. Control unit compartment
13. Chain
14. Motor socket
15. Stand
16. Motor
17. Hydraulic rear brake
18. Rear shock
3
12
11131514
16
17
18
1
2

0808
3.2 Terms of use
The pedal-assist bicycle has been designed and built to be ridden outdoors, on public roads
and cycle paths, but always on asphalted surfaces.
Any modification of the state of construction can compromise the safety and stability of the
pedal-assist bicycle and can lead to an accident.
Other types of use, or use beyond the range of the intended use, do not correspond to the use
intended by the manufacturer and therefore the manufacturer can no longer be held liable for
any resulting damage.
Battery life, and therefore the estimated mileage in km, can vary considerably depending on the
type of use and external influences; please consider the following particularly influential factors:
user weight, pedalling frequency, assistance level selected on the display, average speed,
tread thickness and wear, slope and road surface, weather conditions.
3.3 Usage environment
The pedal-assist bicycle can be used outdoors, in the absence of adverse weather conditions
(rain, hail, snow, strong wind, etc.).
Maximum allowed temperature: + 40 C
Minimum allowed temperature: + 0 C
Maximum allowed humidity: 80%
The usage environment must have a flat, compact asphalted surface, free of roughness,
potholes or depressions, and free of obstacles and oil stains. In addition, the place of use must
be illuminated, either by the sun or by artificial lights, so as to ensure correct visibility of the
route and the controls of the pedal-assist bicycle (300 to 500 lux recommended).
Prohibited usage environments
The pedal-assist bicycle must not be used:
in areas subject to fire or explosion hazards; in environments with a corrosive and/or chemically
active atmosphere;in poorly lit environments; on land with a slope greater than 10%; on
uneven, unpaved terrain.
ATTENTION

09
Prohibited operations
Performing prohibited operations invalidates the warranty.
The manufacturer declines all responsibility for any damage to persons and things deriving from
the execution of prohibited operations.
It is strictly prohibited to:
Ride your pedal-assist bicycle for purposes other than those for which it was built, i.e. for
carrying passengers.
Ride your pedal-assist bicycle in areas where there is a danger of explosions.
Ride your pedal-assist bicycle in adverse weather conditions (pouring rain, hail, snow, strong
wind, etc.).
Carry a passenger.
Ride your pedal-assist bicycle under the influence of alcohol or drugs.
Ride your pedal-assist bicycle if your weight is greater than the permitted weight.
Charge the battery in an environment that is too hot or insufficiently ventilated.
Cover the battery while it is charging.
Smoke or use open flames near the charging area.
Transit through or stop on surfaces with a gradient greater than 10% or uneven surfaces
(unpaved, with holes, depressions, obstacles, etc.).
Perform any maintenance with the battery connected.
Use non-original spare parts.
Insert the limbs or fingers between the moving parts of the bicycle.
It is absolutely prohibited to raise the seat post beyond the limit of 10 cm in order to avoid
fractures to the frame.
ATTENTION
DANGER
3.4 Improper uses and contraindications
The actions described below, which obviously cannot cover the entire range of potential
possibilities of "misuse" of the pedal-assist bicycle, are to be considered absolutely prohibited.

10
4. Lifting and transport
4.1 Lifting
The weight of the pedal-assist bicycle is approximately 25 kg, so lifting by two adults is
recommended.
The manufacturer is not liable for breakages due to the lifting and/or transport of the pedal-
assist bicycle after delivery.
4.2 Transport
To ensure a high level of safety during transport in vans, it is necessary to prevent the pedal-
assist bicycle from moving around. This is achieved by resting it on the stand and tying it up
with straps or anchor cables in good condition.
In this regard, the attachment devices must be installed in such a way that they do not damage
the frame and other parts of the bicycle.
Crushing and impact
During lifting, it is necessary to operate with extreme caution in order to avoid damage to
people and things.
This should be done by two people.
DANGER

11
5.1 Charging the battery
Before using the bicycle for the first time, it is necessary to charge the battery for at least 6
hours, until charging is complete, using the supplied battery charger.
The bicycle is powered by a 36 V lithium-ion battery.
The average charging time is around 6 hours. The batteries are of the lithium type.
To extend the life of the battery as much as possible, a full charge every thirty days is
recommended, even if the bicycle is not used.
We recommend charging the battery with its special battery charger after each use of the
pedal-assist bicycle.
Charging with the battery inserted:
Insert the charger plug into the socket on the frame.
Connect the battery charger to the mains socket (230 V/50 Hz).
Charging with the battery removed:
Open the frame with the appropriate release device.
Insert the key into the lock on the battery base, hold the battery base with one hand and turn
the key counterclockwise, then pull out the battery to bring the battery to the workbench. Insert
the charger plug into the socket on the battery;
Connect the battery charger to the mains socket (230 V/50 Hz).
During charging, the red light in the charger is illuminated, when charging is
complete, the red light goes out, and the green light comes on.
5. Startup

12
Precautions during charging
Always connect the plug to the battery and then the power plug to the mains.
When recharging is complete, always disconnect the plug from the mains first and then the
plug from the battery.
Always fully charge the battery.
Always use original power supplies.
Do not leave the battery charging for more than 16 hours.
Always recharge in a ventilated area.
Do not recharge the battery in environments that are too hot.
Do not recharge the battery near flammable liquids.
Do not cover the battery in any way while it is charging.
If the battery gives off a bad smell, immediately unplug it from the power supply and ventilate
the room, do not touch the battery.
Keep the battery in a cool, dry place when you are not using it.
5.2 Rear light
The rear light is already installed under the seat. Remove the transparent label on the rear light
to allow relative commissioning. Turn the light on / off using the appropriate button on the light.
DANGER

13
5.3 Control devices
Check the efficiency and state of charge of the battery. Using it in a very cold environment
quickly degrades the efficiency of the battery. Check the chain tension and lubrication. Check
that the pedals are correctly tightened in their respective positions; the pedals are different
for each side, the R or L symbol is specified on the pedal axle for the right and left side
respectively). Also check that the cranks are correctly tightened to the bottom bracket.
5.4 Wheels
Check the tyre inflation pressure, referring to the values on the tyre shoulder. Check the state
of wear of the rubber: there must be no cuts, cracks, foreign bodies, abnormal swellings,
exposed canvas and other damages.
5.5 Brake system
Check the operation of the brakes with a low-speed braking test (max. 6 km/h) in an obstacle-
free zone, first with the rear brake and then with the front brake
Check with negative results
In the event that defects of any kind are found during the preliminary checks and even a single
check has negative results, do not ride the pedal-assist bicycle.
Activate all measures immediately to make a proper adjustment, and if necessary, contact the
Support Service.
ATTENTION

1
2
14
1. Carefully remove the bike from the
packaging, then remove all protective material,
being careful not to scratch the painted parts
and pull the bike cables. The removal of the
bike from its packaging must be an operation
carried out by two adult persons in order to
avoid injuries or crushing.
2. Insert the upper part of the handlebar stem
(labelled number 1) inside the lower part of the
handlebar stem (labelled number 2). Adjust the
height of the handlebar stem according to your
riding preferences.
3. Position the handlebar stem in a vertical
position, then tighten the handlebar using the
specific lever on the handlebar stem.
4. Orient the seat and tighten the seat post
correctly using the seat collar on the frame
(photo on the right). Do not raise the seat
tube beyond the limit indicated on the
seat post to avoid breaking the frame and
serious injuries while riding.
6. Assembly

15
5. Identify the right pedal by the R mark on the
pedal axle, while the L mark identifies the left
pedal.
Tighten the left pedal counterclockwise and
the right pedal clockwise in their respective
positions to avoid serious injury when using the
bike and damage to the bike.
Make sure all bolts and pedals are
tightened properly.
Risk of injury
• Check that all the bolts and pedals have been properly tightened.
• Incorrect positioning of the pedals and/or failure to tighten them can damage the cranksand/
or cause the pedals to come off while riding the bike, with the risk of causing serious injury to
yourself and others.
It is strictly prohibited to the do the following
For structural and safety reasons, it is strictly forbidden to
remove the seat tube/seat post beyond the limit indicated on
the seat post to avoid the risk of fractures to the frame.
Check with negative results
• If, during assembly, unclear steps or difficulties are encountered, do not drive the pedal-assist
bicycle.
• Contact the Support Service of your authorised Ducati Urban e-Mobility dealer.
6.2 Maximum limit of the seat post
DANGER
DANGER
ATTENTION

16
7. Maintenance instructions
A ll maintenance operations must be performed with the system switched off, the
battery disconnected and the bicycle resting on the stand.
After each routine maintenance operation, a check on the perfect functioning of all controls is
mandatory.
This manual does not go into detail about disassembly and non-routine maintenance, as
these operations must always be carried out exclusively by the Support Service staff of your
authorised Ducati Urban e-Mobility dealer.
The Support Service is able to provide all the information you will need and answer all your
requests regarding the perfectcare and maintenance of your pedal-assist bicycle.
7.1 Washing
Cleaning the pedal-assist bicycle is not only a matter of decorum but also makes it possible to
immediately detect any defect in the bicycle.
In order not to damage or impair the operation of the various components, especially the
electrical parts, cleaning must be carried out while taking certain precautions. It is absolutely
forbidden to direct pressurised water jets towards the electrical parts, the motor, the display
and the battery, for which sponge washing is recommended.
Before starting the pedal-assist bicycle, dry completely with a cloth or paper, being careful not
to scratch the painted components. Avoid using compressed air, especially at close range and
high pressure. Check that there is no residual moisture left on the electrical components.
7.2 Chain lubrication
It is important to lubricate the chain regularly, to avoid excessive wear and to prolong its life.
1. Clean the entire length of the chain links with a rag.
2. Spray all chain links with a special lubricant spray for transmission chains.
Check with negative results
• If even a single check has a negative result, do not ride the pedal-assist bicycle.
• Immediately take all measures to perform a suitable repair and if necessary, contact the
Support Service of your dealer.
ATTENTION

17
7.3 Checking the parts
The supporting frame of the pedal-assist bicycle and the welds must be free of visible defects
such as: cracks, deformations, incisions, corrosion, etc.
Make sure that all the bolts and pedals of the pedal-assist bicycle are properly tightened.
Check the condition and attachment of the battery, the electrical cable sleeves must be in
good condition, and the terminals must be well tightened and not corroded.
Check the battery charge status using the indicator on the handlebar display.
For proper use of the battery in your EPAC vehicle, we recommend that you always
charge the battery after each use of the bicycle.
Using the inflation valve on the rims, check the inflation pressure of the tyres using a
compressor and a pressure gauge gun or a workshop pump.
Check the condition of the tread, the rim and the attachment of the rims to the hubs. If
you need to replace the tyres, contact the Support Service or a qualified tyre dealer.
Do not modify the tensioning of the spokes: the adjustment must be carried out by
specialised personnel and with suitable equipment.
The brakes must be adjusted in such a way as to ensure effective braking, and at the
same time the control levers must have a range sufficient for modulating braking: in other
words, the brakes must be neither too loose nor too tight.

18
8. LCD display
8.1 Preface
The pedal-assist electric bicycle is equipped with an LCD display for complete management of
all the features provided for your bike.
speed mode
speed display
lamp
maintenance alert
temperature
up
Power
mileage information
right
mileage mode
down
power
left
pas level
error code
battery indicator
low temp warning