Scrambler Ducati SCR-E User manual

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User Manual
foldable fat e-bike

Index
English
Italiano
Español
Français
Deutsch
Polish
Nederlands
Português
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User and maintenancemanual
Before using the bicycle, it must be properly and correctly assembled and checked in all its
parts. Any assembly damage or incorrect maintenance are not covered by the warranty.
foldable fat e-bike
English

1. Preface
1.1 Overview
This manual is an integral and essential part of the pedal-assist bicycle (EPAC) and must be
provided to the user.
Before the first operation of the bicycle, it is essential that users read, understand and strictly
comply with the following provisions.
The manufacturer shall not be liable for damage to persons and/or property or to the pedal-as-
sist bicycle if it is used incorrectly in a way that does not comply with the instructions given.
With a view to ongoing technological development, the manufacturer reserves the right to
modify the pedal-assist bicycle (EPAC) without prior notice, without this manual being
automatically updated.
We recommend visiting the website www.ducatiurbanemobility.it
where any updates or changes to this manual will be published.
1.2 Support Service
If you experience any problems or have any requests for clarification, please do not hesitate to
contact the Support Service of your authorised Ducati Urban e-Mobility dealer, which can
provide skilled and specialised personnel, specific equipment and original spare parts.
1.3 Graphical form of safety warnings
The following graphic symbols will be used to identify the safety messages in this manual. Their
function is to attract the reader/user's attention to ensure the correct and safe use of the
pedal-assist bicycle.
Pay attention
Highlights rules of conduct to be complied with in order to avoid damaging the pedal-assist
bicycle and/or the occurrence of dangerous situations.
Residual risks
This highlights the presence of hazards that cause residual risks to which the user must pay
attention in order to avoid injury or damage to property.
DANGER
ATTENTION
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2. Safety warning
Even if you are already familiar with the use of pedal-assist bicycles, you must follow the
instructions given here, as well as the general precautions to be observed when riding a motor-
ised bicycle.
2.2 Responsibility
Failure to comply with the operating instructions and safety instructions contained in this
manual shall exempt the manufacturer from any liability.
If the pedal-assist bicycle is maintained in a manner that does not comply with the instructions
provided, with non-original spare parts or in any case in such a way as to compromise its integ-
rity or modify its characteristics, the manufacturer shall be relieved of all responsibility regarding
the safety of persons and the faulty operation of the pedal-assist bicycle.
If you hear unusual noises, or if you notice anything strange, stop the pedal-assist
bicycle immediately. After this, carry out a check of the bicycle, and, if necessary,
contact the Support Service.
Using public roads implies knowledge and compliance with the rules of the high-
way code.
For any data not included in or not deducible from this manual, it is recommended to directly
contact the Support Service of your authorised Ducati Urban e-Mobility dealer.
2.1 General safety rules
Use of the pedal-assist bicycle
Each user must read this user and maintenance manual before first using the bicycle; in
particular the chapter on safety instructions.
Risks associated with the use of the pedal-assist bicycle
Despite the use of safety devices, to ensure the safe use of the pedal-assist bicycle, you must
take note of all the accident prevention instructions in this manual.
Always stay focused while riding your bicycle and do not underestimate the residual risks asso-
ciated with using the pedal-assist bicycle.
ATTENTION
ATTENTION
03

2.3 Warnings for users
- It is prohibited to ride with a passenger.
- This bicycle can only be used by experienced adults and children.
- Do not consume alcohol or drugs before riding the pedal-assist bicycle.
- This model of pedal-assist bicycle is designed and built to be used outdoors, on public roads
or cycle paths.
- Do not attempt to force the pedal-assist bicycle to perform to a higher standard than that
which it has been designed for.
- Never ride the pedal-assist bicycle with parts removed.
- Avoid uneven surfaces and obstacles.
- Drive with both hands on the handlebar.
- Replace worn and/or damaged parts, check that the guards are working correctly before use.
2.4 Notes on maintenance
All maintenance operations must take place with the battery disconnected.
During each maintenance phase, operators must be equipped with the necessary accident
prevention equipment.
The tools used for maintenance must be suitable and of good quality.
Do not use petrol or flammable solvents such as detergents, but always use non-flammable
and non-toxic solvents.
Limit the use of compressed air as much as possible (max. 2 bar) and protect yourself with
goggles with side shields.
Never use a naked flame as a means of illumination when proceeding with operations of verifi-
cation or maintenance.
After any maintenance or adjustment procedure, make sure that no tools or foreign bodies
remain between the moving parts of the pedal-assist bicycle.
Original spare parts
Use only original Ducati Urban e-Mobility spare parts.
The manufacturer shall not be held liable for damage or loss of functionality caused by the use
of non-original accessories and parts.
2.5 Other provisions
The first thing to do when starting to use the bicycle is to check the presence and integrity of
the guards and the operation of the safety devices.
If you find any defect, do not use the pedal-assist bicycle!
ATTENTION
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2.6 Warehouse storage
In the event that the pedal-assist bicycle is required to be stored for long periods of inactivity,
the following operations must be carried out:
- Repair it in a dry and well-ventilated place.
- Carry out general cleaning of the pedal-assist bicycle.
- Remove the battery from its seat.
- Leave the bicycle on the stand.
- Protect exposed electrical contacts with antioxidant products.
- Grease all surfaces not protected by paints or anti-corrosion treatments.
Guards
Therefore, it is strictly forbidden to modify or remove the battery and chain guards, etc., as well
as the warning and identification plates.
DANGER
05

3. Description of the bicycle (epac)
1. Rear light
2. Seat
3. Frame opening/closing device
4. Handlebar stem
5. Display
6. SHIMANO gear
7. Brake lever
8. Front light
9. Fork
10. 20" wheel
11. Front hydraulic brake
12. Control unit compartment
13. Chain
14. Motor socket
15. Stand
16. Motor
17. Hydraulic rear brake
3.1 Parts list
14
16
17
1
2
3
4
5 6
7
8
9
10
11
12
13
15
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Prohibited usage environments
The pedal-assist bicycle must not be used:
in areas subject to fire or explosion hazards;
in environments with a corrosive and/or chemically active atmosphere;
in poorly lit environments;
on land with a slope greater than 10%;
on uneven, unpaved terrain.
3.2 Terms of use
The pedal-assist bicycle has been designed and built to be ridden outdoors, on public roads
and cycle paths, but always on asphalted surfaces.
Any modification of the state of construction can compromise the safety and stability of the
pedal-assist bicycle and can lead to an accident.
Other types of use, or use beyond the range of the intended use, do not correspond to the use
intended by the manufacturer and therefore the manufacturer can no longer be held liable for
any resulting damage.
Battery life, and therefore the estimated mileage in km, can vary considerably depending on the
type of use and external influences; please consider the following particularly influential factors:
user weight, pedalling frequency, assistance level selected on the display, average speed,
tread thickness and wear, slope and road surface, weather conditions.
3.3 Usage environment
The pedal-assist bicycle can be used outdoors, in the absence of adverse weather conditions
(rain, hail, snow, strong wind, etc.).
Maximum allowed temperature: + 40 °C
Minimum allowed temperature: + 0 °C
Maximum allowed humidity: 80%
The usage environment must have a flat, compact asphalted surface, free of roughness,
potholes or depressions, and free of obstacles and oil stains.
In addition, the place of use must be illuminated, either by the sun or by artificial lights, so as to
ensure correct visibility of the route and the controls of the pedal-assist bicycle (300 to 500 lux
recommended).
ATTENTION
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Prohibited operations
Performing prohibited operations invalidates the warranty.
The manufacturer declines all responsibility for any damage to persons and things deriving from
the execution of prohibited operations.
It is strictly prohibited to:
Ride your pedal-assist bicycle for purposes other than those for which it was built, i.e. for carry-
ing passengers.
Ride your pedal-assist bicycle in areas where there is a danger of explosions.
Ride your pedal-assist bicycle in adverse weather conditions (pouring rain, hail, snow, strong
wind, etc.).
Carry a passenger.
Ride your pedal-assist bicycle under the influence of alcohol or drugs.
Ride your pedal-assist bicycle if your weight is greater than the permitted weight.
Charge the battery in an environment that is too hot or insufficiently ventilated.
Cover the battery while it is charging.
Smoke or use open flames near the charging area.
Transit through or stop on surfaces with a gradient greater than 10% or uneven surfaces
(unpaved, with holes, depressions, obstacles, etc.).
Perform any maintenance with the battery connected.
Use non-original spare parts.
Insert the limbs or fingers between the moving parts of the bicycle.
It is absolutely prohibited to raise the seat post beyond the limit of 10 cm in order to avoid
fractures to the frame.
3.4 Improper uses and contraindications
The actions described below, which obviously cannot cover the entire range of potential possi-
bilities of "misuse" of the pedal-assist bicycle, are to be considered absolutely prohibited.
ATTENTION
DANGER
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4. Lifting and transport
5. Startup
Crushing and impact
During lifting, it is necessary to operate with extreme caution in order to avoid damage to
people and things.
This should be done by two people.
4.1 Lifting
The weight of the pedal-assist bicycle is approximately 25 kg, so lifting by two adults is recom-
mended.
The manufacturer is not liable for breakages due to the lifting and/or transport of the pedal-as-
sist bicycle after delivery.
4.2 Transport
To ensure a high level of safety during transport in vans, it is necessary to prevent the pedal-as-
sist bicycle from moving around. This is achieved by resting it on the stand and tying it up with
straps or anchor cables in good condition.
In this regard, the attachment devices must be installed in such a way that they do not damage
the frame and other parts of the bicycle.
5.1 Charging the battery
Before using the bicycle for the first time, it is necessary to charge the battery for at least 4-6
hours, until charging is complete, using the supplied battery charger.
The bicycle is powered by a 36 V lithium-ion battery.
The average charging time is around 4-6 hours. The batteries are of the lithium type.
To extend the life of the battery as much as possible, a full charge every thirty days is recom-
mended, even if the bicycle is not used.
We recommend charging the battery with its special battery charger after each use of the
pedal-assist bicycle.
Charging with the battery inserted:
Insert the charger plug into the socket on the frame.
Connect the battery charger to the mains socket (230 V/50 Hz).
Charging with the battery removed:
Open the frame with the appropriate release device.
Insert the key into the lock on the battery base, hold the battery base with one hand and turn
the key counterclockwise, then pull out the battery to bring the battery to the workbench.
Insert the charger plug into the socket on the battery;
Connect the battery charger to the mains socket (230 V/50 Hz).
DANGER
09

Precautions during charging
Always connect the plug to the battery and then the power
plug to the mains.
When recharging is complete, always disconnect the plug
from the mains first and then the plug from the battery.
Always fully charge the battery.
Always use original power supplies.
Do not leave the battery charging for more than 16 hours.
Always recharge in a ventilated area.
Do not recharge the battery in environments that are too hot.
Do not recharge the battery near flammable liquids.
Do not cover the battery in any way while it is charging.
If the battery gives off a bad smell, immediately unplug it
from the power supply and ventilate the room, do not touch
the battery.
Keep thebattery in a cool, dry place when you are not using it.
During charging, the red light in the charger is illuminated, when charging is com-
plete, the red light goes out, and the green light comes on.
5.2 Rear light
Turn on the rear light via the ON button; there are 5 lighting modes, press the ON button again
to activate the next lighting mode.
Press the ON button for more than 2 seconds to turn off the rear light.
The rear light is powered by two AA batteries; it is recommended to respect the polarity during
installation/replacement.
5.3 Control devices
Check the efficiency and state of charge of the battery. Using it in a very cold environment
quickly degrades the efficiency of the battery. Check the chain tension and lubrication. Check
that the pedals are correctly tightened in their respective positions; the pedals are different for
each side, the R or L symbol is specified on the pedal axle for the right and left side respective-
ly). Also check that the cranks are correctly tightened to the bottom bracket.
DANGER
10

5.4 Wheels
Check the tyre inflation pressure, referring to the values on the tyre shoulder. Check the state
of wear of the rubber: there must be no cuts, cracks, foreign bodies, abnormal swellings,
exposed canvas and other damages.
5.5 Brake system
Check the operation of the brakes with a low-speed braking test (max. 6 km/h) in an obsta-
cle-free zone, first with the rear brake and then with the front brake.
Check with negative results
In the event that defects of any kind are found during the preliminary checks and even a single
check has negative results, do not ride the pedal-assist bicycle.
Activate all measures immediately to make a proper adjustment, and if necessary, contact the
Support Service.
ATTENTION
11

6. Assembly
6.1 Assembly of the SCR-E model
1. Carefully remove the bike from the packaging, then
remove all protective material, being careful not to
scratch the painted parts and pull the bike cables. The
removal of the bike from its packaging must be an
operation carried out by two adult persons in order to
avoid injuries or crushing.
2. Insert the upper part of the handlebar stem (labelled
number 1) inside the lower part of the handlebar stem
(labelled number 2). Adjust the height of the handlebar
stem according to your riding preferences.
3. Position the handlebar stem in a vertical position, then
tighten the handlebar using the specific lever on the
handlebar stem.
4. Orient the seat and tighten the seat post correctly
using the seat collar on the frame (photo on the right).
Do not raise the seat tube beyond the limit
indicated on the seat post to avoid breaking the
frame and serious injuries while riding.
1
2
12

It is strictly prohibited to the do the following
For structural and safety reasons, it is strictly forbidden to
remove the seat tube/seat post beyond the limit indicated on
the seat post to avoid the risk of fractures to the frame.
6.2 Maximum limit of the seat post
Check with negative results
• If, during assembly, unclear steps or difficulties are encountered, do not drive the
pedal-assist bicycle.
• Contact the Support Service of your authorised Ducati Urban e-Mobility dealer.
ATTENTION
Risk of injury
• Check that all the bolts and pedals have been properly tightened.
• Incorrect positioning of the pedals and/or failure to tighten them can damage the cranks
and/or cause the pedals to come off while riding the bike, with the risk of causing serious injury
to yourself and others.
5. Identify the right pedal by the R mark on the pedal
axle, while the L mark identifies the left pedal.
Tighten the left pedal counterclockwise and the right
pedal clockwise in their respective positions to avoid
serious injury when using the bike and damage to the
bike.
Make sure all bolts and pedals are tightened
properly.
DANGER
DANGER
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7. Maintenance instructions
Check with negative results
• If even a single check has a negative result, do not ride thepedal-assist bicycle.
• Immediately take all measures to perform a suitable repair and if necessary, contact the Support
Service of your dealer.
All maintenance operations must be performed with the system switched off, the
battery disconnected and the bicycle resting on the stand.
After each routine maintenance operation, a check on the perfect functioning of all controls is
mandatory.
This manual does not go into detail about disassembly and non-routine maintenance, as these
operations must always be carried out exclusively by the Support Service staff of your author-
ised Ducati Urban e-Mobility dealer.
The Support Service is able to provide all the information you will need and answer all your
requests regarding the perfectcare and maintenance of your pedal-assist bicycle.
7.1 Washing
Cleaning the pedal-assist bicycle is not only a matter of decorum but also makes it possible to
immediately detect any defect in the bicycle.
In order not to damage or impair the operation of the various components, especially the
electrical parts, cleaning must be carried out while taking certain precautions. It is absolutely
forbidden to direct pressurised water jets towards the electrical parts, the motor, the display
and the battery, for which sponge washing is recommended.
Before starting the pedal-assist bicycle, dry completely with a cloth or paper, being careful not
to scratch the painted components. Avoid using compressed air, especially at close range and
high pressure. Check that there is no residual moisture left on the electrical components.
7.2 Chain lubrication
It is important to lubricate the chain regularly, to avoid excessive wear and to prolong its life.
1. Clean the entire length of the chain links with a rag.
2. Spray all chain links with a special lubricant spray for transmission chains.
7.3 Checking the parts
The supporting frame of the pedal-assist bicycle and the welds must be free of visible defects
such as: cracks, deformations, incisions, corrosion, etc.
Make sure that all the bolts and pedals of the pedal-assist bicycle are properly tightened.
Check the condition and attachment of the battery, the electrical cable sleeves must be in good
condition, and the terminals must be well tightened and not corroded.
Check the battery charge status using the indicator on the handlebar display.
ATTENTION
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For proper use of the battery in your EPAC vehicle, we recommend that you always
charge the battery after each use of the bicycle.
Using the inflation valve on the rims, check the inflation pressure of the tyres using a compres-
sor and a pressure gauge gun or a workshop pump.
Check the condition of the tread, the rim and the attachment of the rims to the hubs. If you need
to replace the tyres, contact the Support Service or a qualified tyre dealer.
Do not modify the tensioning of the spokes: the adjustment must be carried out by specialised
personnel and with suitable equipment.
The brakes must be adjusted in such a way as to ensure effective braking, and at the same time
the control levers must have a range sufficient for modulating braking: in other words, the
brakes must be neither too loose nor too tight.
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8. LCD display
8.1 Preface
The pedal-assist electric bicycle is equipped with an LCD display for complete management of
all the features provided for your bike.
speed mode
speed display
low temp warning
lamp
maintenance alert
temperature
mileage information
up
right
battery indicator
error code
pas level
power
left
Power
down
mileage mode
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8.2 Power on/off
Press and hold the Power button for at least 1 second to turn the LCD display on/off.
8.3 Pedal Assist System (PAS)
Press the up or down button to increase or decrease the PAS (pedal assist mode) level. By
default, level 5 is the maximum selectable level and provides the maximum possible help from
the motor of the pedal-assist bicycle, whereas level 1 provides the minimum help from the
motor. Level 0 does not provide help from the motor.
The display is preconfigured to offer 5 levels of assistance, during reconfiguration (see para-
graph 9.11) you can opt for the range 0-3, 0-5 and 0-9. These options do not change the maxi-
mum assistance provided but are only a varying distribution of assistance levels. The table
below is attached for a comparison between the different range modes.
8.4 Speed – Avg Speed – Max Speed
Press the left button to switch between the speed – avg speed – max speed function
The speed function shows the real-time speed during the use of the bicycle, the avg speed
function shows the average speed maintained during the last use of the bicycle, the max speed
function shows the maximum speed maintained during the last use of the bicycle.
8.5 Trip – Odo – Time
Press the right button to switch between the trip – odo – time function
The trip function consists in showing the partial km travelled on your electric bike, the odo
function consists in showing the total km travelled on your electric bike, the time function shows
the accumulated time of use after the last use of your bike.
3 level 5 level 9 level
0 0 0
1 2 3
3 5 9
2 6
3 5
4 7
8
4
1 1
2
No power assist
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8.6 Data resetting
Press the right button for at least 1 second to reset the avg speed/max speed/trip/time values
8.7 Lighting management
The sensor on the display allows you to automatically switch the front light on/off.
To manually switch the front light on/off, first, deactivate the "automatic light sensor mode"
parameter in the display configuration, then press and hold the up button for at least 1 second
to switch the front light on the pedal-assist bicycle on/off.
Check that the reflectors are present and well tightened in the front and rear wheel.
8.8 Assisted walking
Press and hold the down button for at least 1 second to activate the assisted walking function;
the same function is interrupted when the down button is released.
The assisted walking function allows the bike to activate the motor without the need to pedal;
this function allows the bike to reach a maximum speed of 6 km/h.
The battery indicator is full when the battery of your pedal-assist bicycle is fully charged. The
battery indicator drops in level as the pedal-assist bicycle is used. The battery indicator may
fluctuate in the charge level depending on the use of the pedal-assist bicycle, for example, if
you are on a gradient, the battery indicator level may drop rapidly as you consume much more
of the battery power of your pedal-assist bicycle.
For optimal use and maintenance of the battery, we recommend that you fully
charge the battery after each use of your electric bike.
8.9 Battery indicator
Assisted walking
Never use the assisted walking function while riding, as the electric parts of the bike could be
damaged.
Always use the assisted walking function while walking alongside your electric bike, holding the
handlebar grips firmly with both hands.
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