Screen Innovations Zen Box User manual

Zen Box
Owner’s Manual
INSTALLERS: PLEASE LEAVE THIS MANUAL WITH THE OWNER.
with ShyZip®Tracks and Cable Guide
Screen Innovations
9715-B Burnet Rd, Suite 400 Austin, TX 78758
512.832.6939
www.screeninnovations.com

Operating And Maintaining Your Shade� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 1
Before Proceeding � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 2
Specifying Your Shade Dimensions � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 3-4
ShyZip Parts List� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �5
Ceiling Mount � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 6-7
Wall Mount� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 8-9
Cutting Track To Length� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �10
Installing The Tracks � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 11-14
Cable Parts List � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �15
Cable Mount Options � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �16
Installing The Cables � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 17-20
Power � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �21
Control–Set Limits � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 22-24
Troubleshooting � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �25
Screen Innovations warrants its products, to the original purchaser only, to be free from defects in
materials and workmanship for a period of one (1) year from the date of purchase by the original
purchaser provided they are properly operated according to Screen Innovations' instructions and are
not damaged due to improper handling or treatment after shipment from the factory�
This warranty does not apply to equipment showing evidence of misuse, abuse, or accidental damage,
or which has been tampered with or repaired by a person other than authorized Screen Innovations
personnel�
Screen Innovations’ sole obligation under this warranty shall be to repair or to replace (at Screen
Innovations’ option) the defective part of the merchandise� Returns for service should be made to
your Screen Innovations' dealer� If it is necessary for the dealer to return the screen or part to Screen
Innovations, transportation expenses to and from Screen Innovations are payable by the purchaser and
Screen Innovations is not responsible for damage in shipment� To protect yourself against damage or
loss in transit, insure the product and prepay all transportation expenses�
This warranty is in lieu of all other warranties, express or implied, including warranties as to tness
for use and merchant ability. Any implied warranties of tness for use, or merchantability, that may be
mandated by statute or rule of law are limited to the one (1) year warranty period� This warranty gives
you specic legal rights, and you may also have other rights, which vary from state-to-state. No liability
is assumed for expenses or damages resulting from interruption in operation of equipment, or for
incidental, direct, or consequential damages of any nature�
In the event that there is a defect in materials or workmanship of a Screen Innovations product, you
may contact our Sales Partners at 9715-B Burnet Road Suite 400, Austin, TX 78758, [phone]�
Important: this warranty shall not be valid and screen innovations shall not be bound by this warranty if
the product is not operated in accordance with screen innovations' written instructions�
Keep your sales receipt to prove the date of purchase and your original ownership�
Limited 1 year warranty
on Screen Innovations products
TABLE OF CONTENTS

Preparing for your installation: It is crucial that all installations are planned out carefully
before specifying a shade order.
OPERATING AND MAINTAINING YOUR SHADE
• Operation of the shade systems should only be completed by qualied person(s)
• Always monitor the operation of the Shade Systems to ensure proper operation and that furniture
or other obstacles cannot prevent normal deployment or retraction of the shade system
• DO NOT lower shade during high wind conditions (gusts over 20 mph). Doing so will result in
damage that will need to be repaired by a qualied technician. If the shade system is currently
in the down position, it is usually okay to operate the shade and retract it� However, avoiding
operation at any time when High Wind conditions are present is considered proper operation�
• For Shyzip - Side Track maintenance is important to ensure proper operation and trouble free
performance of the Zipper and ShyZip® track system� It is recommended that an annual or bi-
annual cleaning of the side tracks be performed by clearing any debris and/or dirt/dust that has
built up in the track housing and zipper inserts� A light power washing and/or utilizing a air blower
to “blow the debris” out of the tracks� A periodic light spraying of the food based Silicone after said
maintenance may be necessary or preferred during this maintenance operation to ensure a smooth
and proper operation of the zipper track system but is not considered to provide any smoother
operation over time because it typically only lasts outdoors for 2-3 weeks�
• For new construction or dicult installations it is advised to order and install the tracks rst. Then
take the measurement outside of track to outside of track, when possible, to specify your shade
width.
• If pre-installing tracks; make sure that tracks are sealed from construction materials during
construction.
• Measure the opening carefully and make sure that the correct width shade is ordered�
• Make sure that the tracks and the shade boxes can all be installed securely level and plumb� Add
appropriate blocking or carpentry work before installing tracks and shades�
• SI will not cover any warranty on systems that are installed without original brackets� Warranty will
be null & void if installation is performed by drilling directly through the box, both on ceiling and
wall mount�
• Electrical work should be performed using appropriate electrical codes and regulation, by a
licensed electrical professional�
• Specify fasteners appropriate for the location the tracks and shade boxes will be mounted to�
• Before removing the screen from the packaging, check for damage and to make sure all parts are
included�
• Do not use any sharp blades when opening the screen packaging� Open by hand�
• Care in mounting and correct operation will result in long and satisfactory service from the SI
screen�
• Make sure to acquire appropriate mounting hardware for your installation as mounting hardware is
not provided due to the need for the installer to identify mounting surface requirements�
Read the instructions in their entirety before proceeding. Actions contrary to the
instructions invalidate the warranty and may result in serious damage and/or injury.
BEFORE PROCEEDING
Operating and maintaining your shade Before proceedingPg 1 Pg 2

SPECIFYING YOUR SHADE DIMENSIONS
Use these formulas for specifying shades were the case and guide tracks can be seen from the inside
of the installation opening.
For new construction or dicult installations it is advised to order and install the tracks rst. Then
take the measurement between the two tracks to specify your shade width.
Width - Measure the total width at the top, middle, and bottom of your opening. Take the smallest
measurement of the three and deduct a total of 1/4". This will give you the TOTAL UNIT WIDTH of
your shade.
Drop - Measure the total height of your opening. That will be your TOTAL UNIT DROP for your shade.
We do manufacture the tracks or guides for your system 5" longer than your TOTAL UNIT HEIGHT so
you can have a little adjustment on site. There is also extra fabric rolled on the tube just in case.
The measurements written on the order form
will be the measurements produced. No
deductions are taken on submitted order form�
The measurements written on the order form
will be the measurements produced. No
deductions are taken on submitted order form�
Use these formulas for specifying shades where the case and guide tracks can NOT be seen from
the inside of the opening.
For new construction or dicult installations it is advised to order and install the tracks rst. Then
take the measurement between the two tracks to specify your shade width.
Ensure opening is plumb & parellel. If not, order extra width to keep all track out of view from the
inside.
LARGEST OPENING WIDTH + 3 1/2'' = TOTAL UNIT WIDTH = W
TOTAL HEIGHT OF OPENING + 9 1/2'' = TOTAL UNIT HEIGHT = H
MINIMUM OPENING WIDTH - 1/4'' = TOTAL UNIT WIDTH = W
TOTAL HEIGHT OF OPENING = TOTAL UNIT HEIGHT = H
Width - Measure the total width at the top, middle, and bottom of your opening. Take the largest
measurement and add 3 1/2''. This will give you the TOTAL UNIT WIDTH of your shade and allow
only the fabric to be seen from inside your opening.
Drop - Measure the total height of your opening. If you don't want the cassette and bottom bar to be
visible when the unit is completely retracted, please add 9 1/2" inches to your opening's height. We
do manufacture the tracks or guides for your system 5" longer than your TOTAL UNIT HEIGHT So
you can have a little adjustment on site. There is also extra fabric rolled on the tube just in case.
Between Columns Ceiling Mount
Bottom Opening Width
Weight Bar
and Gasket
4 7
8
"
21
4
"
Shyzip track
13
4
"
Middle opening width
Top opening width
1
4
"
Total unit width
= Minimum opening width -
Top opening height = Total unit height
Opening width middle
Opening width top
Opening width bottom
Total unit width
Shyzip track
Weight Bar
and Gasket
21
4
"
Cassette
43
4
"
71
2
"
13
4
"
Total opening height
SPECIFYING YOUR SHADE DIMENSIONS
Wall Surface Mount
Cassette
= largest opening width + 3 1/2”
Top unit height = Total opening height + 9 1/2”
Specifying your shade dimensions - between columns ceiling mount Specifying your shade dimensions - wall surface mountPg 3 Pg 4

Or
2X- 4X Ceiling Mounts
1X Case and Shade Assembly
1 Left and 1 Right ShyZip Track Assemblies
Mounting Bracket Options Accessories Options
2X- 4X Wall Mounts 1X Telis Remote (For Motorized Shades Only)
1X Foldable Crank Handle (For Manual Shades Only)
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CEILING MOUNT -
2 13
16
"
2 15
16
"
2X
1
4
"
1
15
16
"
2X
1
4
"
15
16
"
7
16
"
5
16
"
1
16
"
1
ZEN BOX - SHYZIP  PARTS LIST
Shades Ensure top corners of opening have a sharp 90° corner, if not, you may have interference with case�
Use appropriate fasteners to mount the ceiling brackets to structural supports. Mount brackets
2'' to 6'' from the opening ends. If 4 brackets are included then mount them 4'' to 8'' from the outer
brackets. Make absolutely sure that all brackets are on a level line and are are plumb. Note that all
weight is held towards the ends there is no need for brackets towards the middle. Also, When shade
is under 108" wide only 2 brackets are necessary. When the shade is wider than 108", then 4 brackets
will be necessary.
Level Plumb
2” - 6”
Sharp Corner Required
4” - 8”
(if 4 brackets are included)
Zen Box - Shyzip - Parts List Pg 5 Zen Box - Shyzip - Ceiling Mount Pg 6

First make sure that the set screws on the brackets are turned out. Then, lift the case up onto the
hook on the back of the brackets. Then rotate case up to flush with the bracket and secure with the
set screws on the mounting brackets.
Installation requires two or more people. Please use safe lifting and
rigging techniques.
WALL MOUNT -
Use appropriate fasteners to mount the wall brackets to structural supports. Mount brackets 2'' to
6'' from the case ends. If 4 brackets are included then mount them 4'' to 8'' from the outer brackets.
Make absolutely sure that all brackets are on a level line and are are plumb. Note that all weight is
held towards the ends there is no need for brackets towards the middle. Also, when shade is under
108" wide only 2 brackets are necessary. When the shade is wider than 108", then 4 brackets will be
necessary.
2 15
16
"
0"
3
16
"
4 3
8
"
4 1
2
"
4 5
8
"
5 3
8
"
0"
11
16
"
1 1
2
"
2 5
16
"
4 5
8
"
5 5
16
"
3 9
16
"
2+
12
CEILING MOUNT -
2” - 6” 4” - 8”
(if 4 brackets are included)
Level
Plumb
(To hide weight bar when retracted)
"
74
3
Zen Box - Shyzip - Ceiling mount Zen Box - Shyzip - Wall mountPg 7 Pg 8

First make sure that the set screws holding the bracket front plates on are turned out as much as
they can while still being installed. Then, lift the case up onto the hook on the back of the brackets.
Then rotate case up to flush with the bracket and secure with the front wall bracket plate.
WALL MOUNT - CUTTING TRACK TO LENGTH -
Carefully measure the distance from the indent in the back bottom of the case to the ground
on both ends.Then cut the bottom end of each assembled track to 1/4’’ less than the measured
length. DO NOT cut the top of the track as denoted by the plastic portion sticking out of the top.
You can cut through the assembled track all at once. Make sure to save the cap installed on the
bottom end and reinstall it after track assembly is cut.
1
2
L - 1/4”
Top Left
Cut this end
Top Right
R - 1/4”
RL
Zen Box - Shyzip - Wall mount Zen Box - Shyzip - Cutting track to lengthPg 9 Pg 10

INSTALLING THE TRACKS -
Dissasemble the track by removing the screws holding the removeable extrusion cover and
removing the plastic zipper track on the inside. Make sure the bottom cap is installed before
proceeding.
Fixed Track Zipper Track Removeable Cover
Position the larger xed track up against the indent in the box. The outside of the track should
be exactly flush with the end of the box. Notches for mounting from the front or side have been
provided to guide fastener installation. Use appropriate fasteners to secure the track to the
installation location.
Make sure that the tracks are mounted level and plumb in all directions. As a nal check make
sure that the left and right tracks are the same distance apart from top to bottom within 1/8''.
INSTALLING THE TRACKS -
Plumb
Plumb
Front Mount or Side Mount
21
Zen Box - Shyzip - Installing the tracks Zen Box - Shyzip - Installing the tracksPg 11 Pg 12

Angle the zipper track up into and behind the upper most spring. The top of the track is the side with
the notches cut out. Then slide it up into the zipper on the shade material until it is pushed all the
way up to the track top cap. Finally use a flat head screw driver or card to compress the springs and
make sure they are all pushing back on the plastic track.
INSTALLING THE TRACKS - INSTALLING THE TRACKS -
Do not use powered screw driver to avoid stripping screws.
43
Place the removeable cover onto the xed track and and hold into place while securing with the
retaining screws.
Zen Box - Shyzip - Installing the tracks Zen Box - Shyzip - Installing the tracksPg 13 Pg 14

1X Case and Shade Assembly
1X Telis Remote
(For Motorized Shades Only)
1X Foldable Crank Handle
(For Manual Shades Only)
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Or
2X-4X Ceiling Mounts 2X-4X Wall Mounts
Accessories Options
2X Cables 2X Cable Tensioners
2X Floor Mounts 2X Wall Mounts
ZEN BOX - CABLE  PARTS LIST
Cable Mounting Options Mounting Bracket Options
Floor Mount
Wall Mount
CABLE MOUNT OPTIONS
2.00
2.20
.19
.27
.70
1.60
1.00
.70
1.70
.27
1.60
1.12
.18 THRU
.36 X 82°
1.77
.47
Zen Box - Cable - Parts list Zen Box - Cable - Mount optionsPg 15 Pg 16

INSTALLING GUIDE CABLES -
Run the larger crimped end of the guide cable up through the hole in the weight bar. Then slide over
the guide cable bracket in the case or attached to the motor end plate.
1
Secure either the cable guide floor mount brackets or the cable guide wall mount brackets using
appropriate fasteners. Make sure that they are secured at a location such that the cables will be
plumb in both directions and parallel to each other. Note that the wall mount bracket can be installed
either on the wall or inside the columns as well as be flipped upside down if desired.
2
INSTALLING THE GUIDE CABLE MOUNTS -
Zen Box - Cable - Installing guide cables Zen Box - Cable - Installing the guide cable mountsPg 17 Pg 18

Install the tensioners onto the mounts making sure that they are threaded out as much as possible
so that there will be thread available to tension the cables. Cut the cables such that they are the
same length so that they will just extend to the bottom of the hole in the tensioner.
3
Cut Here
INSTALLING THE TENSIONERS AND
CUTTING CABLES -
Insert the cable into the tensioner all the way to the bottom of the tensioner and secure with the
set screws. Then tension the cable by tightening the nut for wall mount brackets or the tensioner
itself for floor mount. Finally lock in the tensioners with the locknut. Make sure that the cables
are mounted level and plumb in all directions. As a nal check make sure that the left and right
cables are the same distance apart from top to bottom within 1/4’’.
4
PLUMB
PLUMB
Insert cable and bottom out
into the tensioners
4A
Secure with
set screws
4B
Turn bottom nut to
tension cable
4C
TENSIONING THE GUIDE CABLES -
NOTE: Cables may lose tension over time. In that case simply
tighten the tensioners and lock in with the lock nut.
Zen Box - Cable - Installing the tensioners and cutting cables Zen Box - Cable - Tensioning the guide cablesPg 19 Pg 20

POWER (MOTORIZED ONLY)
Power connection exits out of the back of the box on the side specied when ordered. Use
appropriate building codes and run and connect the power cable to an appropriate outlet. Note, you
can run the power cord through the track assembly if needed.
Hot Black
Neutral White
Ground Green
To be installed and/or used in accordance with the appropriate electrical codes and
regulations by a licensed electrical professional. Do not connect power with the circuit
breaker on.
Before connecting power to multiple units be aware that the limits must be set with power
connected to only one unit at a time. Plan accordingly. Step 1. Connect Power
With the motor installed in shade, connect power to the motor 120V
Step 3. Check Directions
Press or . While pressing product should go down or out. To change direction press
and hold (Stop) until shade jogs. A jog is a brief up and down motion.
Step 2. Initiate Programming
Press both and at the same time until the shade jogs. A jog is a brief up and down
motion. In Programming Mode, the shade will move only when the or is held.
Step 4. Set the Limits
Bring the shade to desired upper limit stop point. Press both (Stop) and until the
motor moves, then release. (If the shade stops when the buttons are released take it back to
the upper limit and repeat). Stop the motor when reaching the desired lower limit. You can
adjust by pressing or .
Step 7. Set user mode
Press and hold the programming button on the back of the transmitter until the shade jogs.
The shade is now in User Mode. In User Mode, the shade will operate with a brief press on
or . Double check limit settings as a precaution.
Step 5. Set the Limits
Press both (Stop) and at the same time until the shade moves, then release. The
shade will stop at the original upper limit.
Step 6. Conrm limit settings
Press and hold (stop) unitl the shade jogs to conrm the limit settings. A jog is a brief up
and down motion.
SET LIMITS (MOTORIZED ONLY)
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my
my
my
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my
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Programming mode
Before you begin
Motors are shipped without limit settings and transmitter ID’s. Steps 1 to 7 must be completed to ensure
proper shade programming and functionality. Power should ONLY be connected to current shade being
programmed. All other shades should be disconnected from their respective power while programming
Zen Box - Power (Motorized only) Zen Box - Set limits (Motorized only)Pg 21 Pg 22

Adjusting the limits in User mode
To change the lower limit
Send the shade to it’s current lower limit.
my
my
Press both and at the same time
until the shade jogs. Adjust to a new lower
limit position.
Press until shade jogs.
my
To change the upper limit
Send the shade to it’s current upper limit.
my
my
Press both and at the same time
until the shade jogs. Adjust to a new lower
limit position.
Press until shade jogs.
my
Adding or deleting a Transmitter or a Channel
Programmed Transmitter
Step 1: Using already programmed transmitters select the transmitter (single channel)
or the channel, (1- 5) of a multi-channel transmitter.
Step 2: Press and hold the programming button of that transmitter until the shade jogs.
Transmitter to add or delete
Step 3: Select the transmitter (single channel) or the channel, (1-5) of a multi-channel
transmitter, to be added or deleted.
Step 4: Press and hold the programming button of that transmitter until the shade jogs.
Setting an Intermediate Position (Preferred Position)
Setting
Press the or to operate shade. At the
desired intermediate (preferred) position press
(Stop) to stop the shade.
Once the desired Intermediate position is
reached, Press and hold (stop) until the shade
jogs. The intermediate position is now added to
memory.
my
my
my
my
my
my
Note
- Shade should be stationary prior to
activating intermediate position function.
- If shade is actively moving (in - motion)
Should be pressed twice.
To Delete:
Activate shade to intermediate position,
then press and hold (stop) for 5
seconds. Shade will jog to conrm
deletion.
Using
Send the shade to the intermediate position by
pressing (stop) from ANY shade position.
When Programming, all button presses must be completed within 2 seconds of the previous press�
This function gives the possibility to deactivate the obstacle detection or increase the sensitivity up
from the default level during the downward movement.
1� Enter the Obstacle Setting Mode
Move the screen to half-way position, press MY
and UP briefly and again MY and UP until the
screen jogs.
2� Change the Obstacle Detection Level
If the actuator goes back to USER MODE (short jog) repeat Step 1.
To De-activate:
Press UP briefly within 2
seconds and then press UP
briefly again. The sceen will jog
slowly and is now deactivated.
If the jog is short you’ve
reached the default setting� To
deactivate press up again�
To Increase Sensitivity:
Press DOWN briefly within 2
seconds and then press DOWN
briefly again. The sceen will
jog slowly and is now more
sensitive.
If the jog is short you’ve reached
the default setting� To increase
sensitivity press down again
Press MY /STOP until the screen jogs to conrm the new setting.
The registered level of Obstacle Detection will be reached when entering Step 1 again�
3. Conrm the New Setting & Exit the Setting mode
For more information please visit www�somfysystems�com/Maestria
Long Jog Long Jog
Short JogHoldBrieflyScreen Halfway
Then
Obstacle Detection - Change the level of Detection or Deactivate
Zen Box - Control Zen Box - ControlPg 23 Pg 24

Problems related to electrical or motor function may require a qualied service person or electrician.
Should you have a problem that is not addressed here, call: Screen Innovations (512-832-6939.)
http://www.screeninnovations.com/category/support/
Problem Probably Cause Action to Take
Motor shuts off.
Motor has been
in use for more
than 2 minutes.
Motor is designed for short
operations (lowering and
retracting), not continuous
running. Longer operation,
causes the motor to overheat
and shutoff. This typically
happens during installation
when testing thescreen.
Allow the motor to cool down. Complete cooling
can take an hour or more. Heat gain is cumulative
and takes time to dissipate. If motor use is initiated
before it has cooled completely, the motor will
shut down again when it reaches maximum
temperature.
Indentations
appear on screen
surface.
Debris or particles adhering to
screen due to static cling.
Check back of screen as well as front of screen for
dust or debris. Wipe the back of the screen with a
clean damp cloth. Also, lightly brush off the front of
the screen.
Screen won't
operate.
No AC power available. Check to see if the circuit breaker has switched off.
Reset if needed.
Check outboard switching apparatus.
Check voltage availability.
Contact an electrician.
Wrinkled or
creased fabric.
Shyzip zipper rolling up on
itself.
Check shade rolling on tube evenly. The fabric
should be perfectly centered on the tube so as one
side does not roll up quicker than the other.
Fabric travels to
one side of tube.
Fabric could have slightly
stretched.
Putting a shim may be required to even the fabric.
The shade is
not rolling up
correctly.
The fabric is gathering on the
tube to create wrinkles.
May be necessary to check the shade tube rolling
while the shade is in operation by removing the
head box front cover and watching the shade roll
up to get an idea of how/why this is happening.
The shade has
pulled out of the
zipper.
The zipper is rolling on itself.
Fabric might not be centered
correctly.
Make sure the fabric is not rolling to one side
as this would cause left to right movement and
potential pulling out of the zipper from the channel.
TROUBLESHOOTING
For Shy-Zip only
Troubleshooting Pg 25