Screen Innovations Zen Roll User manual

Zen Roll
Owner’s Manual
INSTALLERS: PLEASE LEAVE THIS MANUAL WITH THE OWNER.
with ShyZip®Tracks
Screen Innovations
9715-B Burnet Rd, Suite 400 Austin, TX 78758
512.832.6939
www.screeninnovations.com
v. 1.2 15 October 2019

Screen Innovations warrants its products, to the original purchaser only, to be free from defects in
materials and workmanship for a period of one (1) year from the date of purchase by the original
purchaser provided they are properly operated according to Screen Innovations' instructions and are
not damaged due to improper handling or treatment after shipment from the factory.
This warranty does not apply to equipment showing evidence of misuse, abuse, or accidental damage,
or which has been tampered with or repaired by a person other than authorized Screen Innovations
personnel.
Screen Innovations’ sole obligation under this warranty shall be to repair or to replace (at Screen
Innovations’ option) the defective part of the merchandise. Returns for service should be made to
your Screen Innovations' dealer. If it is necessary for the dealer to return the screen or part to Screen
Innovations, transportation expenses to and from Screen Innovations are payable by the purchaser and
Screen Innovations is not responsible for damage in shipment. To protect yourself against damage or
loss in transit, insure the product and prepay all transportation expenses.
This warranty is in lieu of all other warranties, express or implied, including warranties as to tness
for use and merchant ability. Any implied warranties of tness for use, or merchantability, that may be
mandated by statute or rule of law are limited to the one (1) year warranty period. This warranty gives
you specic legal rights, and you may also have other rights, which vary from state-to-state. No liability
is assumed for expenses or damages resulting from interruption in operation of equipment, or for
incidental, direct, or consequential damages of any nature.
In the event that there is a defect in materials or workmanship of a Screen Innovations product, you
may contact our Sales Partners at 9715-B Burnet Road Suite 400, Austin, TX 78758, [phone].
Important: this warranty shall not be valid and screen innovations shall not be bound by this warranty if
the product is not operated in accordance with screen innovations' written instructions.
Keep your sales receipt to prove the date of purchase and your original ownership.
Limited 1 year warranty
on Screen Innovations products
Operating And Maintaining Your Shade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Before Proceeding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Specifying Your Shade Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 7
Parts in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Install Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Install Material Roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 11
Cutting Track To Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Installing The Tracks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 - 16
Power (Motorized only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Set Limits (Motorized only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 - 20
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
TABLE OF CONTENTS
Technical Support: 512.832.6939 screeninnovations.com
Hours of Support: 7:30am - 5pm CST [e-mail]
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installation instructions
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45
• Operation of the shade systems should only be completed by qualied person(s)
• Always monitor the operation of the Shade Systems to ensure proper operation and that furniture or
other obstacles cannot prevent normal deployment or retraction of the shade system
• DO NOT lower shade during high wind conditions (gusts over 20 mph). Doing so will result in
damage that will need to be repaired by a qualied technician. If the shade system is currently in the
down position, it is usually okay to operate the shade and retract it. However, avoiding operation at
any time when High Wind conditions are present is considered proper operation.
• For Shyzip - Side Track maintenance is important to ensure proper operation and trouble free
performance of the Zipper and ShyZip® track system. It is recommended that an annual or bi-annual
cleaning of the side tracks be performed by clearing any debris and/or dirt/dust that has built up in
the track housing and zipper inserts. A light power washing and/or utilizing a air blower to “blow the
debris” out of the tracks. A periodic light spraying of the food based Silicone after said maintenance
may be necessary or preferred during this maintenance operation to ensure a smooth and proper
operation of the zipper track system but is not considered to provide any smoother operation over
time because it typically only lasts outdoors for 2-3 weeks.
• For new construction or dicult installations it is advised to order and install the tracks rst. Then
take the measurement outside of track to outside of track, when possible, to specify your shade
width.
• If pre-installing tracks; make sure that tracks are sealed from construction materials during
construction.
• Measure the opening carefully and make sure that the correct shade width is ordered.
• Make sure that the tracks and the shade boxes can all be installed securely level and plumb. Add
appropriate blocking or carpentry work before installing tracks and shades.
• SI will not cover any warranty on systems that are installed without original brackets. Warranty will
be null & void if installation is performed by drilling directly through the box, both on ceiling and wall
mount.
• Electrical work should be performed using appropriate electrical codes and regulation, by a licensed
electrical professional.
• Specify fasteners appropriate for the location the tracks and shade boxes will be mounted to.
• Before removing the screen from the packaging, check for damage and to make sure all parts are
included.
• Do not use any sharp blades when opening the screen packaging. Open by hand.
• Care in mounting and correct operation will result in long and satisfactory service from the SI
screen.
• Make sure to acquire appropriate mounting hardware for your installation as mounting hardware is
not provided due to the need for the installer to identify mounting surface requirements.
Preparing for your installation: It is crucial that all installations are planned out carefully
before specifying a shade order.
Read the instructions in their entirety before proceeding. Actions contrary to the
instructions invalidate the warranty and may result in serious damage and/or injury.
BEFORE PROCEEDINGOPERATING AND MAINTAINING YOUR SHADE

67
Total opening height = Total unit height
Middle opening width
Bottom opening width
Top opening width
2
Wieght bar and gasket
13
4"
Shyzip Track
Open roll
1
4"
1
4"
Total unit width =
Minimum opening width -
7" MIN
10" MIN
37
8"
41
2"
Total unit width =
Largest opening width +
Middle opening width
Bottom opening width
Top opening width
Total opening height
Open roll
Total unit height = Total opening height + 10”
Wieght bar and gasket
21
4"
Shyzip Track
13
4"
1
2
3"
7" MIN
10" MIN
37
8"
41
2"
SPECIFYING YOUR SHADE DIMENSIONS SPECIFYING YOUR SHADE DIMENSIONS
Use these formulas for specifying shades were the case and guide tracks can be seen from the inside
of the installation opening.
For new construction or dicult installations it is advised to order and install the tracks rst. Then
take the measurement between the two tracks to specify your shade width.
Width - Measure the total width at the top, middle, and bottom of your opening. Take the smallest
measurement of the three and deduct a total of 1/4". This will give you the TOTAL UNIT WIDTH of
your shade.
Drop - Measure the total height of your opening. That will be your TOTAL UNIT DROP for your shade.
We do manufacture the tracks or guides for your system 5" longer than your TOTAL UNIT HEIGHT so
you can have a little adjustment on site. There is also extra fabric rolled on the tube just in case.
The measurements written on the order form
will be the measurements produced. No
deductions are taken on submitted order form.
MINIMUM OPENING WIDTH - 1/4'' = TOTAL UNIT WIDTH = W
TOTAL HEIGHT OF OPENING = TOTAL UNIT HEIGHT = H
Between Columns Ceiling Mount Wall Surface Mount
The measurements written on the order form
will be the measurements produced. No
deductions are taken on submitted order form.
Use these formulas for specifying shades where the case and guide tracks can NOT be seen from
the inside of the opening.
For new construction or dicult installations it is advised to order and install the tracks rst. Then
take the measurement between the two tracks to specify your shade width.
Ensure opening is plumb & parellel. If not, order extra width to keep all track out of view from the
inside.
LARGEST OPENING WIDTH + 3 1/2'' = TOTAL UNIT WIDTH = W
TOTAL HEIGHT OF OPENING +10'' = TOTAL UNIT HEIGHT = H
Width - Measure the total width at the top, middle, and bottom of your opening. Take the largest
measurement and add 3 1/2''. This will give you the TOTAL UNIT WIDTH of your shade and allow only
the fabric to be seen from inside your opening.
Drop - Measure the total height of your opening. If you don't want the cassette and bottom bar to be
visible when the unit is completely retracted, please add 10" inches to your opening's height. We do
manufacture the tracks or guides for your system 5" longer than your TOTAL UNIT HEIGHT So you
can have a little adjustment on site. There is also extra fabric rolled on the tube just in case.

89
Mount the motor and idler brackets to structural supports as shown. Refer to your order or
the packaging to get the UNIT WIDTH = W and make sure the brackets measure the same
UNIT WIDTH dimension from outside to outside. Also make sure the motor bracket is on the
correct side as specied on the order. The brackets must be mounted on a level line as well
as plumb. The brackets can be mounted to the ceiling or a vertical wall face. Make sure that
they are mounted such that the weight bar will align with the location of the shy zip tracks.
Level
Plumb
Unit Width
2
25”
1
42”
1
42”
9
310 ”
7
38”
2
25”
INSTALL BRACKETS
Material Roll Assembly
Motor Bracket
1 Left and 1 Right ShyZip Track Assemblies
Idler Bracket
1X Foldable Crank Handle
Telis Remotes Channel 1 or 4
(Purchased separately)
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Mounting Bracket Options For Manual Shades only
For Motorized Shades only
Shades
PARTS IN THE BOX

10 11
Remove the screw from the idler side bracket, then remove the idler bushing and install on the
material roll idler shaft.
Lift the idler end with bushing already installed up into the idler housing. Then secure with the screw
removed in step 1.
INSTALLING MATERIAL ROLL
Installation requires two or more people. Please use safe lifting and
rigging techniques.
2+
INSTALLING MATERIAL ROLL -
1 32
Use 2 people to lift up the material
roll and guide the motor into the
star bracket. Make sure the power
and control cables exit the desired
direction.
2
1

12 13
To be installed and/or used in accordance with the appropriate electrical codes and regulations by
a licensed electrical professional. Do not connect power with the circuit breaker on.
CUTTING TRACK TO LENGTH
Measure the distance from the top of the mounting brackets to the oor. Then cut the bottom end
of each assembled track to 5’’ less than the measured length. DO NOT cut the top of the track as
denoted by the plastic portion sticking out of the top. You can cut through the assembled track all at
once. Make sure to save the cap installed on the bottom end and reinstall it after track assembly is
cut.
INSTALLING THE TRACKS - 1
Fixed Track Zipper Track Removeable Cover
Top Left Top Right
Cut this end
L R
L - 1/4” R - 1/4”

14 15
PLUMB
PLUMB
Front Mount OR Side Mount
INSTALLING THE TRACKS -
2 3
INSTALLING THE TRACKS -
Angle the zipper track up into and behind the upper most spring. The top of the track is the side with
the notches cut out. Then slide it up into the zipper on the shade material until it is pushed all the
way up to the track top cap. Finally use a at head screw driver or card to compress the springs and
make sure they are all pushing back on the plastic track.
Align the track with the screen material zipper. Notches for mounting from the front or side have
been provided to guide fastener installation. Use appropriate fasteners to secure the track to the
installation location. Make sure that the tracks are mounted level and plumb in ALL directions. As a
nal check make sure that the left and right tracks are the same distance apart from top to bottom
within 1/8’’.

16 17
4
INSTALLING THE TRACKS -
Power connection exits out of the back of the box on the side specied when ordered. Use
appropriate building codes and run and connect the power cable to an appropriate outlet. Note, you
can run the power cord through the track assembly if needed.
Hot Black
Neutral White
Ground Green
To be installed and/or used in accordance with the appropriate electrical codes and
regulations by a licensed electrical professional. Do not connect power with the circuit
breaker on.
Before connecting power to multiple units be aware that the limits must be set with power
connected to only one unit at a time. Plan accordingly.
Power Cable Termination! If a power cable is cut to t, leave a minimum of 18” as the
portion of this cable contains the shade antennae.
POWER (MOTORIZED ONLY)
Place the removable cover onto the xed track and hold into place while securing with the retaining
screws.
Do not use powered screw driver to avoid stripping screws.

18 19
Adjusting the limits in User mode
To change the lower limit
Send the shade to it’s current lower limit.
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Press both and at the same time
until the shade jogs. Adjust to a new lower
limit position.
Press until shade jogs.
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To change the upper limit
Send the shade to it’s current upper limit.
my
my
Press both and at the same time
until the shade jogs. Adjust to a new lower
limit position.
Press until shade jogs.
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Adding or deleting a Transmitter or a Channel
Programmed Transmitter
Step 1: Using already programmed transmitters select the transmitter (single channel)
or the channel, (1- 5) of a multi-channel transmitter.
Step 2: Press and hold the programming button of that transmitter until the shade jogs.
Transmitter to add or delete
Step 3: Select the transmitter (single channel) or the channel, (1-5) of a multi-channel
transmitter, to be added or deleted.
Step 4: Press and hold the programming button of that transmitter until the shade jogs.
Setting an Intermediate Position (Preferred Position)
Setting
Press the or to operate shade. At the
desired intermediate (preferred) position press
(Stop) to stop the shade.
Once the desired Intermediate position is
reached, Press and hold (stop) until the shade
jogs. The intermediate position is now added to
memory.
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Note
- Shade should be stationary prior to
activating intermediate position function.
- If shade is actively moving (in - motion)
Should be pressed twice.
To Delete:
Activate shade to intermediate position,
then press and hold (stop) for 5
seconds. Shade will jog to conrm
deletion.
Using
Send the shade to the intermediate position by
pressing (stop) from ANY shade position.
Step 1. Connect Power
With the motor installed in shade, connect power to the motor 120V
Step 3. Check Directions
Press or . While pressing product should go down or out. To change direction press
and hold (Stop) until shade jogs. A jog is a brief up and down motion.
Step 2. Initiate Programming
Press both and at the same time until the shade jogs. A jog is a brief up and down
motion. In Programming Mode, the shade will move only when the or is held.
Step 4. Set the Limits
Bring the shade to desired upper limit stop point. Press both (Stop) and until the
motor moves, then release. (If the shade stops when the buttons are released take it back to
the upper limit and repeat). Stop the motor when reaching the desired lower limit. You can
adjust by pressing or .
Step 7. Set user mode
Press and hold the programming button on the back of the transmitter until the shade jogs.
The shade is now in User Mode. In User Mode, the shade will operate with a brief press on
or . Double check limit settings as a precaution.
Step 5. Set the Limits
Press both (Stop) and at the same time until the shade moves, then release. The
shade will stop at the original upper limit.
Step 6. Conrm limit settings
Press and hold (stop) unitl the shade jogs to conrm the limit settings. A jog is a brief up
and down motion.
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Programming mode
Before you begin
Motors are shipped without limit settings and transmitter ID’s. Steps 1 to 7 must be completed to
ensure proper shade programming and functionality. Power should ONLY be connected to current
shade being programmed. All other shades should be disconnected from their respective power
while programming.
SET LIMITS (MOTORIZED ONLY)

20 21
When Programming, all button presses must be completed within 2 seconds of the previous press.
This function gives the possibility to deactivate the obstacle detection or increase the sensitivity up
from the default level during the downward movement.
1. Enter the Obstacle Setting Mode
Move the screen to half-way position, press MY
and UP briey and again MY and UP until the
screen jogs.
2. Change the Obstacle Detection Level
If the actuator goes back to USER MODE (short jog) repeat Step 1.
To De-activate:
Press UP briey within 2
seconds and then press UP
briey again. The sceen will jog
slowly and is now deactivated.
If the jog is short you’ve
reached the default setting. To
deactivate press up again.
To Increase Sensitivity:
Press DOWN briey within 2
seconds and then press DOWN
briey again. The sceen will jog
slowly and is now more sensitive.
If the jog is short you’ve reached
the default setting. To increase
sensitivity press down again
Press MY /STOP until the screen jogs to conrm the new setting.
The registered level of Obstacle Detection will be reached when entering Step 1 again.
3. Conrm the New Setting & Exit the Setting mode
Long Jog Long Jog
Short JogHoldBrieyScreen Halfway
Then
Obstacle Detection - Change the level of Detection or Deactivate
Problems related to electrical or motor function may require a qualied service person or electrician.
Problem Probably Cause Action to Take
Motor shuts off.
Motor has been
in use for more
than 2 minutes.
Motor is designed for short
operations (lowering and
retracting), not continuous
running. Longer operation,
causes the motor to overheat
and shutoff. This typically
happens during installation
when testing the screen.
Allow the motor to cool down. Complete cooling
can take an hour or more. Heat gain is cumulative
and takes time to dissipate. If motor use is initiated
before it has cooled completely, the motor will
shut down again when it reaches maximum
temperature.
Indentations
appear on screen
surface.
Debris or particles adhering to
screen due to static cling.
Check back of screen as well as front of screen for
dust or debris. Wipe the back of the screen with a
clean damp cloth. Also, lightly brush off the front of
the screen.
Screen won't
operate.
No AC power available. Check to see if the circuit breaker has switched off.
Reset if needed.
Check outboard switching apparatus.
Check voltage availability.
Contact an electrician.
Wrinkled or
creased fabric.
Shyzip zipper rolling up on
itself.
Check shade rolling on tube evenly. The fabric
should be perfectly centered on the tube so as one
side does not roll up quicker than the other.
Fabric travels to
one side of tube.
Fabric could have slightly
stretched.
Putting a shim may be required to even the fabric.
The shade has
pulled out of the
zipper.
The zipper is rolling on itself.
Fabric might not be centered
correctly.
Make sure the fabric is not rolling to one side
as this would cause left to right movement and
potential pulling out of the zipper from the channel.
TROUBLESHOOTING
Tech Support: 512.832.6939