Seagate Medalist 1721 User manual

......................................
Medalist 1721 (ST31721A)
......................................
Medalist 1010 (ST31010A)
......................................
for ATA (IDE)-Compatible PCs
......................................
......................................
Installation Guide
......................................

-2 Medalist 1721, 1010, Rev. B
© 1997–1999 Seagate Technology, Inc. All rights reserved.
Publication Number: 21200092-001, Rev. B, March 1999
Seagate, Seagate Technology, and the Seagate logo are regis-
tered trademarks of Seagate Technology, Inc. Medalist, DiscWiz-
ard, SeaFAX, SeaFONE, SeaBOARD, and SeaTDD are either
trademarks or registered trademarks of Seagate Technology,
Inc. or one of its subsidiaries. All other trademarks or registered
trademarks are the property of their respective owners.

Medalist 1721, 1010, Rev. B -1
Contents
What you need........................................................................ 1
Before you begin .................................................................... 1
Handling precautions............................................................. 2
Master/slave jumpers............................................................. 3
Attaching cables and mounting the drive............................ 5
Configuring your computer................................................... 8
Addressing drive capacity limitations................................ 10
Partitioning and formatting your drive............................... 12
Installation using Disk Manager........................................ 13
Windows 95 or Windows 98 installation ........................... 14
Standard DOS installation................................................ 15
Additional installation options............................................ 17
Non-ATA compatible slave jumper...................................... 17
Cable select jumper ............................................................. 18
Advanced Disk Manager options........................................ 19
Troubleshooting ................................................................... 22
Seagate Technology support services............................... 28
Storing and shipping your drive......................................... 34
iii

0 Medalist 1721, 1010, Rev. B
iv

Medalist 1721, 1010, Rev. B 1
What you need
•Straight-edge and Phillips screwdrivers
•Four 6-32 UNC drive mounting screws
•An ATA host adapter and interface cable (max length: 18
inches) with enough connectors for all your drives
•An unused drive power cable for your new drive
•A bootable DOS system diskette (Seagate recommends using
DOS Version 5.0 or later.)
•If you are mounting this 3.5-inch drive in a 5.25-inch drive bay,
you need a mounting adapter or frame kit. Also, you may need
drive mounting rails if your drive bay is not designed for direct
mounting.
Before you begin
•Make sure your computer is turned off before you open the
case.
•Read the handling precautions following and inspect the drive
to make sure that it is not damaged.
•Save your foam-lined Seagatedisc drive box. Seagate has
approved this box for shipping a Seagate disc drive. Using any
other container or packing material voids your drive warranty.

2 Medalist 1721, 1010, Rev. B
Handling precautions
Disc drives are extremely fragile. Do not drop or jar
your drive.
Keep the drive in its antistatic bag until you are
ready to install it.
Protect your drive from static discharge by making
sure you are well grounded before touching the
drive. We recommend wearing a grounded wrist
strap throughout the installation process. Do not
touch the connectors or any part of the printed cir-
cuit board.
Always handle the drive by its edges or frame.
Do not apply pressure or attach labels to the circuit
board or the top of the drive.

Medalist 1721, 1010, Rev. B 3
Master/slave jumpers
If your new Seagatedrive will be the only drive in your computer,
you do not have to change any jumper settings. In this case, skip
ahead to “Attaching Cables and Mounting the Drive,” on page 5.
If you already have one hard drive in your computer and you are
installing a second drive, you must configure one drive as a mas-
ter and the other as a slave.
To configure the drive as a master or one drive only:
•Place a jumper on pins 5 and 6 (see Figure 1 on page 4).
The master drive usually defaults to being the “boot” drive
(drive C), from which the computer loads system software
when it first starts up.
To configure the drive as a slave:
•Remove all the jumpers.
•If you need to change the jumpers on your existing hard drive,
see the Disk Manager online manual, look on the drive label,
or contact the drive manufacturer.

4 Medalist 1721, 1010, Rev. B
Figure 1. Master and slave jumper settings
pin 1
ATA interface
connector
135
246
Slave
Master or single drive
4-pin power
connector

Medalist 1721, 1010, Rev. B 5
Attaching cables and mounting the drive
1. If you are attaching a new ATA interface cable to a single
drive, attach one end of the cable to the interface connector
on your host adapter or motherboard. Motherboard connec-
tors can be identified by the IDE or HDD 40-pin connector.
The ATA cable must be no more than 18 inches (457 mm)
long.
2. Thread the interface cable through the drive bay and attach
the connector at the end of the interface cable to your new
drive.
Note. If you have two drives, attach the second drive to the sec-
ond connector.
Figure 2. Attaching the cables
Caution. To avoid possible damage to your system,
make sure to align pin 1 on the host adapter or mother-
board with pin 1 on your drive or drives. Pin 1 on the
interface cable is usually indicated by a stripe along the
edge of the cable.
Pin 1
Host
adapter
!

6 Medalist 1721, 1010, Rev. B
Figure 3. Mounting screws
3. You can mount the drive in any orientation. Usually it is
mounted with the circuit board down.
4. Slide the drive carefully into the drive bay. Secure the drive
with four 6-32 UNC mounting screws in either the side-
mounting holes or the bottom-mounting holes. Insert the
screws no more than 0.22 inch (5.58 mm) into the bottom-
mounting holes and no more than 0.20 inch (5.0 mm) into the
side-mounting holes.
Caution. To avoid possible damage to the drive, do not
overtighten the screws or use metric screws.
!

Medalist 1721, 1010, Rev. B 7
Figure 4. Cable connectors
Note. If you are mounting the drive in a 5.25-inch drive bay, you
need a mounting adapter or frame kit. Contact your com-
puter dealer. Some computers also require drive mount-
ing rails, which can be obtained from your distributor or
computer manufacturer.
5. Attach a power cable to each drive. If your computer does not
have an unused power connector, you can purchase a Y-
shaped power cable from your computer dealer.
6. Check all cable connections and then replace your computer
cover. Continue to “Configuring your computer.”
Pin 1
Interface
connector
Power
connector

8 Medalist 1721, 1010, Rev. B
Configuring your computer
Before you format or partition your new drive, you must configure
your computer’s BIOS so that the computer can recognize your
new drive.
1. Turn your computer on. As your computer starts up, watch the
screen for a message that describes how to run the system
setup program (also called BIOS or CMOS setup). This is
usually done by pressing a special key, such as DELETE, ESC,
or F1, during startup. See your computer manual for details.
Press the appropriate key to run the System Setup program.
2. Enable LBA mode if it is available. Many BIOS use the logical
block addressing (LBA) mode to access drives with capacities
greater than 528 Mbytes.
3. If your BIOS provides automatic drive detection (an “Auto”
drive type), select this option. This allows your computer to
configure itself automatically for your new drive.
If your BIOS does not provide automatic drive detection,
select “User-defined” drive settings. If your computer supports
LBA addressing, enter the LBA cylinder, head, and sector val-
ues for your drive from the table at the top of the next column.
If your computer does not support LBA addressing, enter the
CHS values from the table.
4. Save the settings and exit the System Setup program (your
computer will automatically reboot).

Medalist 1721, 1010, Rev. B 9
Note. This drive does not use the
write precomp or landing
zone
parameters. Set these parameters to zero.
Recommendation
After your configure your computer, we recommend that you use
Disk Manager to partition and format your drive.
If your computer
was built before mid-1994, you probably will not be able to
access the full capacity of your new drive unless you use Disk
Manager
. See page 13 for information on Installation using Disk
Manager
.
If you do not want to use Disk Manager, you can use the stan-
dard DOS commands to partition and format your drive, as
described on page 15.
Drive Cylinders Heads Sectors
ST31721A
LBA addressing
CHS addressing 826
3,303 64 16 63 63
ST31010A
LBA addressing
CHS addressing 524
2,098 64 16 63 63

10 Medalist 1721, 1010, Rev. B
Addressing drive-capacity limitations
Some DOS-based computers and operating systems are not
designed to accommodate large-capacity hard disc drives. The
three most common system limitations are listed below, along
with suggestions for overcoming these limitations. See your sys-
tem manual to determine which (if any) of these limitations
applies to your computer.
528-Mbyte limit
The BIOS in some older computers cannot accommodate drives
with capacities greater than 528 Mbytes. Seagate provides free
Disk Manager software with your drive to overcome this limita-
tion. Alternatively, you can purchase a hard drive controller or a
BIOS upgrade that supports drives with capacities greater than
528 Mbytes.
The 32-bit disk access feature in Windows 3.1 does not work
with drives that have capacities greater than 528 Mbytes. If you
want to use 32-bit disk access with Windows 3.1, see the file
SEG32BIT.TXT, located on your Disk Manager diskette, for fur-
ther information.

Medalist 1721, 1010, Rev. B 11
BIOS upgrades
If you need to upgrade your BIOS, contact the appropriate BIOS
manufacturer listed below:
American Megatrends (AMI): 1-800-828-9264
http://www.megatrends.com
Award Software International, Inc . : 1-800-800-2467
http://www.award.com
Microid Research/Mr. BIOS: 1-978-686-6468
(Upgrades from Unicore Software)
http://www.mrbios.com
Phoenix Technologies Ltd.: 1-800-767-5465
(Upgrades from Microfirmware)
http://www.ptltd.com
SystemSoft
http://www.systemsoft.com

12 Medalist 1721, 1010, Rev. B
Partitioning and formatting your drive
One drive:
For a quick installation, use the Disk Manager software to parti-
tion and format your Seagate drive. Disk Manager also ensures
that your computer can access the full capacity of your hard
drive. See “Installation using Disk Manager” on page 13.
You can also use the FDISK.EXE command. See “Standard
DOS installation” on page 15.
To complete installation using Windows 95 or Windows 98:
•Boot your computer from the Windows 95 or Windows 98
startup diskette with the CD-ROM loaded.
•Note the drive letter for your CD-ROM device.
•At the A: prompt, type
x: setup, where
x is the letter of your
CD-ROM drive.
•Continue with the Windows setup instructions.
Two drives:
You can use Disk Manager to install an additional drive. See
“Installation using Disk Manager” on page 13.
To add a slave drive without using Disk Manager, use the
FDISK.EXE command. See “Standard DOS installation” on page
15.
To add a slave drive using Windows 95 or Windows 98:
•Click START.
•Choose RUN.
Type FDISK. See “Standard DOS installation.”

Medalist 1721, 1010, Rev. B 13
Installation using Disk Manager
1. Boot your computer from your bootable Disk Manager dis-
kette. Booting from a diskette ensures that the Disk Manager
installation does not conflict with any other software. The Disk
Manager software is stored on this diskette and automatically
starts.
Or at the A: prompt, type DM and press ENTER.
2. Follow the onscreen instructions until you see the
Select an
Installation Option menu.
3. Select either
(E)asy Disk Installation or (A)dvanced Disk
Installation.
Disk Manager lists all the hard drives that it detects. You
should see your new Seagate drive and your existing hard
drive, if any.
If any hard drive is not recognized, exit Disk Manager and
turn off your computer. Check all cables, jumpers and BIOS
settings. Then start at Step 1 to run Disk Manager again.
4. If Disk Manager recognizes all your drives, select the drive
you want to install and press ENTER. Disk Manager partitions
and formats the drive.
Note. If your computer cannot accommodate hard drives with
capacities greater than 528 Mbytes or 8.4 Gbytes, Disk
Manager installs a
Dynamic Drive Overlay (DDO) on your
hard drive. If this driver has been installed, you should
see a blue Disk Manager banner each time you boot your
computer. See the Disk Manager online manual for details.
5. Follow the instructions in the post-installation screens and
continue with your Windows 95 or Windows 98 installation.

14 Medalist 1721, 1010, Rev. B
Windows 95 or Windows 98 Installation
1. Boot your computer from the Windows 95 or Windows 98
startup diskette with the CD-ROM loaded.
2. Note the drive letter for your CD-ROM device.
3. At the A: prompt, type
x:
setup, where
x is the letter of your
CD-ROM drive.
4. Continue with the Windows setup instructions.
You’re Done!

Medalist 1721, 1010, Rev. B 15
Standard DOS installation
Caution. Partitioning or formatting a drive erases all
data on it. Seagate assumes no liability if you erase
your data.
Drive partitioning
Partitioning a hard drive divides it into sections (partitions) that
behave as separate logical drives (labeled C,D,E, etc.). In creat-
ing partitions, keep in mind that the larger the partition, the more
drive space is taken up in unused clusters. For this reason, if
most of your files are smaller than 50 Kbytes, you should use
partitions of 1 Gbyte or less. To partition your new drive:
1. Insert a bootable DOS diskette into your diskette drive and
restart your computer. (Seagate recommends using DOS Ver-
sion 5.0 or greater.)
2. Insert a DOS program diskette that has the FDISK.EXE and
FORMAT.COM programs into your diskette drive. At the A:
prompt, type FDISK and press ENTER.
3. If you have two hard drives installed, the FDISK menu dis-
plays five options. Option five allows you to select the drive
you want to partition. Make sure that your new drive is
selected.
4. Select “Create DOS partition or logical DOS drive” by press-
ing 1. Then press ENTER.
5. Select “Create primary DOS partition” by pressing 1 again.
Then press ENTER.Create your first drive partition. If you are
creating a partition that will be used to boot your computer
(drive C), make sure the partition is marked
active.
!

16 Medalist 1721, 1010, Rev. B
6. Create an extended partition and additional logical drives, as
necessary, until all the space on your new hard drive has
been partitioned.
7. When partitioning is complete, FDISK reboots your computer.
Drive formatting
Caution. Make sure to use the correct drive letters so
that you do not format a drive that already contains
data.
At the A: prompt, type format x : /s, where
x is the letter of your
first new partition. Repeat the format process for all the new par-
titions you have created.
Note. From FDISK in Windows 95 or Windows 98, it is not nec-
essary to add the /s to the format command because
these system files are automatically added.
After you format your drive, it is ready to use.
You’re Done!
!