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All warranty benefits apply to the original owner only. Warranty cannot be transferred or assigned.
1 YEAR (FROM DATE OF PURCHASE): Seaira Global warrants the dehumidifier will operate free of defects in workmanship and
materials. At it’s discretion, Seaira will repair or replace any malfunctioning components, free of charge (excluding transportation
costs)
3 YEARS (FROM DATE OF PURCHASE): Seaira Global warrants the refrigeration circuit (compressor, condenser and evaporator)
will operate free of defects in material or workmanship. At it’s discretion, Seaira will replace defective parts, including factory labor
or refrigerant. This does not include transportation.
5 YEARS (FROM DATE OF PURCHASE): Seaira Global warrants the compressor, condenser, and evaporator will operate free of
any defects in material or workmanship. At it’s discretion, Seaira will repair or replace the defective parts. This does not include
labor, transportation, or refrigerant.
CUSTOMER RESPONSIBILITIES: In order to take advantage of the warranty service, the customer must do the following:
1. Customer must provide normal care and maintenance (including, but not limited to cleaning filters, coils and pumps)
2. Removal and re-installation of unit is the sole responsibility of owner.
3. If customer cannot return unit to certified repair center, all costs associated with freight shipment are borne by the customer. In
addition, all duties related to freight shipments, including but not limited to palletizing, wrapping, labeling, and pickup are associated
with customer.
4. If shipped, customer is responsible for all risk of loss or damage.
WARRANTY PROCEDURE:
1. Customer must mail in warranty registration card (on page 13) to Seaira Global. If no card is submitted, warranty period will
begin the day the shipment left the Seaira warehouse. Please be sure to record serial # and date of installation in the spaces
provided on page 2 of the manual. You will need this information to receive an RA number.
2. If warranty service is necessary, customer must contact Seaira Global Tech Support by phone to receive a Return Authorization
(RA number).
3. Once an RA has been issued, it is the customer’s job to bring the unit to a certified repair center. If this is not an option, shipping
will be arranged to bring the unit back to the Seaira warehouse (at the expense of the customer).
4. After the unit has been received by Seaira (whether at a repair center or the warehouse), an initial inspection will be completed, if
it is determined to be invalid warranty claim (see exclusions below), unit will be only be completed after receiving payment from
customer for all associated costs.
5. If unit is defective, the necessary parts will be repaired or replaced and the unit will be available for pickup at certified repair
center or returned via freight shipment (at customer’s expense). Keep in mind that work is only done during normal working hours.
After being repaired, all units are required to go through a rigorous testing process prior to being returned to customer.
6. Once a part is repaired and the dehumidifier is returned, the original warranty period still applies (no extensions).
Limited Warranty