Seaira Global WatchDog 550 User manual

Table Of Contents
Page #
Safety Instructions
3
Warranty Registration
3
How the Dehumidifier Works
4
Dehumidifier Specs
4
Installation Requirements
5
Basic Setup
5
Using the Dehumidifier Display
6
Indicator Lights on the Display
7
Remote Control Setup
8
Remote Control Diagram
9
Unit Diagram
10
Maintenance
11
Troubleshooting
12
Spare Parts
13
Warranty
14
2

Safety Instructions
Read these instructions carefully and completely before continuing with the
installation.
Warning
● Install dehumidifier according to all applicable local, state and national codes.
● Connect your dehumidifier to a grounded, dedicated electrical connection that is
GFCI protected with 15 amp capacity. Do not use an extension cord or plug
adapter.
○ The use of any other type of electrical connection will void the warranty.
○ Be sure to follow your GFCI manufacturer’s maintenance instructions.
● Unless otherwise noted, all maintenance should be done with the unit powered
off.
Caution
● Do not insert objects or your fingers into the inlet or discharge of the dehumidifier.
● Do not use water to clean the exterior of the unit. To clean the unit, unplug the
dehumidifier and then use a damp cloth to wipe the exterior.
● Your dehumidifier should only be serviced or repaired by a qualified technician.
● Do not stand on the dehumidifier or place objects on it.
● This unit is not designed for swimming pool applications.
Warranty Registration
Your dehumidifier comes with an extensive warranty. To register your unit, simply fill out
and return the warranty form provided in the box, or visit our website.
For future reference, write down the model, serial number and date of purchase. This
information is necessary for seeking assistance in the future and can be found on the
data label on the side of the unit.
Model Number: Date Of Purchase:
Serial Number:
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How the Dehumidifier Works
The Watchdog Dehumidifier is a crawl space dehumidifier that can be used in a variety
of ways to control the humidity level in your entire home. In the simplest terms, when
the humidity level exceeds the setpoint of the humidity controller, the dehumidifier will
energize. The internal fan and compressor will turn on, forcing air to be drawn across
the evaporator coil, which is cooler than the dewpoint of the air, allowing the coil to
remove water from the air and exit via the drain. The air is then reheated as it flows
across the condenser coil and distributed back into the conditioned space.
Dehumidifier Specs
4
Model
550
Capacity (80°F / 60%)
55 ppd
Capacity (65°F / 60%)
33 ppd
Power Supply
115V/60 Hz
Operating Temp.
33 - 105°F
Airflow @ 0.0”
130 CFM

Installation Requirements
● The area where the dehumidifier is located should be sealed with a vapor barrier.
● If the unit is installed in a crawlspace, all vents should be sealed
● For proper ventilation, neither the inlet or the discharge should be positioned
against a wall. The inlet needs a minimum of 12” clearance and the discharge
requires a minimum of 36” clearance.
● For the best air diffusion, install the unit so that a side panel faces the wall
● WatchDog Dehumidifiers are only intended for operation when the unit is upright
and level with the feet on the ground (unless using a WatchDog Hanging Kit).
Basic Setup
1. Place the dehumidifier on a level surface.
a. Do not place unit directly on vapor barrier.
b. If the unit has been turned or flipped so that the compressor did not
remain upright, place the unit on a level surface and wait a minimum of 2
hours before proceeding.
2. Set up the drain line
a. The drain line should be routed to a suitable drain option.
b. THE DRAIN LINE MUST FLOW DOWN INTO PVC DRAIN WITH NO
LOOPS, DIPS, OR KINKS.
c. Recommended Drain Option- Transition to PVC Pipe
i. Cut a piece of 3/4”OD PVC that is approx. 6” long.
ii. Attach PVC + elbow to a 3/4”OD piece of
PVC to drain. Keep the length of PVC as
short as possible.
iii. Insert the open end of the dehumidifier drain
tube into a 6” piece of PVC so that it does not
extend into elbow fitting.For a proper flow, a
minimum downward slope of 1” per 10’ run is
required.
iv. Support the PVC tubing so that it maintains a smooth downward
flow to drain.
3. Plug unit into a dedicated 15 amp GFCI protected outlet.
4. Auxiliary Terminals:
5

a. The A5/A6 on the terminal strip can be used as a safety switch for external
condensate pumps. It should be set to N/O (normally open) at the
dehumidifier. If an E4 error occurs, switch the wiring to N/C (normally
closed).
Using the Dehumidifier Display
Note: If connected to a HVAC system, display functions on the dehumidifier will not work.
1. Power Key
a. Use this button to turn the dehumidifier on and off.
b. Press once to turn the machine on. You will hear two beeps and the
light will illuminate green (solid or flashing depending on mode).
c. Press the power button a second time and you will hear one beep as the
machine shuts down. Note that there is a 1 minute fan delay.
2. Arrow Buttons
a. Use the up and down arrows to set the desired humidity setpoint on the
display screen.
b. The setpoint can be any number between 36% - 90%. When the indoor
humidity is higher than the setpoint, the unit will operate.
c. Keep in mind that the displayed humidity levels are approximate (+/- 5%)
3. Continuous Mode
a. To set the unit to run continuously, regardless of humidity, simply use the
down arrow to set the humidity below 36%.
b. The continuous light will illuminate green and the display will show “CO”.
c. To switch back to normal humidistat operation, use the arrow keys to
move the setpoint above 36%.
6

Indicator Lights on the Display
1. Humidity Display Screen
a. The display screen has two functions:
i. When the unit is powered on, it shows the humidity of the space
ii. When setting the desired humidity level, the screen will show the
set point. After a brief delay, it will revert to the current humidity of
the space.
2. Power Indicator Light
a. This light indicates that the unit is properly powered on and ready to
operate.
b. Always make sure the unit is “off” prior to performing any service, unless
otherwise indicated.
c. If the humidity is above the setpoint, the light will be solid green and the
machine will operate.
d. If the humidity is below the setpoint, the unit will be in standby mode and
the light will be flashing.
3. Continuous Mode / Auto Defrost Light
a. When the light illuminates green, it indicates that the dehumidifier is set to
continuous operation mode.
b. When the light illuminates red, it means the unit is in auto defrost mode
and clearing the evaporator coils of any ice buildup.
4. Compressor Light
a. When the light illuminates red, it indicates the compressor has been
initiated but is currently warming up.
b. Once the light switches to green, it means the compressor is currently in
working status.
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Remote Control Setup
WatchDog Dehumidifiers can be controlled using an optional remote control accessory
(W-100). The remote connects to the CAT 5 port on the dehumidifier, which is located
next to the terminal strip. This is useful if:
1. You install the dehumidifier in one room with the conditioned air ducted into a
second room that contains the remote.
a. For this set-up, select the ducted option using the “M” (mode) button on
the remote.
2. You install the dehumidifier in a crawlspace or basement, and would like to
control the dehumidifier from a different room.
a. For this set-up, select the dehumidifier sensor option using the “M” (mode)
button on the remote.
How to Use a Remote Control
1. On / Off Power Button
Press the on/off button and the machine will start running. Press the on/off
button again to turn the machine off.
2. Up / Down Arrows
Use the Up and Down arrow buttons to adjust the humidity level.
3. Mode Button
Use the Mode button to switch between dehumidification and a ducted
application.
4. Temperature Button
The T button changes the temperature reading on your remote. The remote
comes from the factory in Celsius. Press the T button once and it will switch to
Fahrenheit.
5. Continuous Button
Press this button to switch the unit into continuous mode. “Cont” will appear on
the display to indicate continuous mode.
6. Drain Pump
Pressing the drain pump button will remove water from the pump reservoir, so
the unit can be safely moved or stored. THIS FUNCTION IS ONLY AVAILABLE ON PUMP
MODEL DEHUMIDIFIERS.
8

Remote Control Diagram
9

Unit Diagram
10

Maintenance
Warning: Always unplug the dehumidifier before performing any maintenance.
Cleaning Exterior Shell
Use a soft damp cloth to clean the exterior of the unit. Do not use any soap or solvents
Coil Maintenance
At least once per year, spray the coils with an approved coil clean. The coil cleaner
should be a self-rinsing, foaming cleaner, such as WEB® Coil Cleaner.
Filter Maintenance
1. MERV-8 / HEPA / Carbon: Check at least once per year and replace, as needed.
Electrical Access
1. Remove the screws on the side panel.
2. Remove the screw on the control board cover.
Cleaning the Gravity Drain
Complete approx. once per year, depending on the environment.
1. Unplug the dehumidifier.
2. Mix a 16 ounce solution of vinegar (4 ounces white vinegar + 12 ounces water) or
bleach (1 ounce bleach + 15 ounces water).
3. Remove the filters so you have access to the drain tray.
4. Pour the cleaning solution into the drain tray at the base of the coils. If any
cleaning solution gets on the coils, flush with water.
5. Allow solution to soak for 15 minutes.
6. Pour in 32 ounces of clean water to flush out the drain line.
For more detailed instructions, visit www.SeairaGlobal.com
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Troubleshooting
Symptom
Cause
Solution
Display is Blank
Poor Connection
Make sure power cord is
plugged in
Power Outage
Reset power
No Airflow
Filter is Dirty
Clean the filter(s)
Air Inlet or Outlet is Blocked
Clear the blockage
E1 Error Code
Humidity Sensor or
Communication Error
Check that the sensor wire is
connected at both ends. If no
issue, the sensor may be faulty
LO Error Code
Room Temperature is below
33°F
Increase room temperature so
it’s within operating range. If
issue persists, check the sensor
HI Error Code
Room Temperature is above
105°F
Decrease the room temperature
so it’s within operating range. If
issue persists, check the sensor
Tripped GFCI Outlet or
Breaker
Not a Dedicated Circuit
Identify all sources connected to
outlet and confirm source of trip.
If it is dehumidifier, contact
technical support. If not, move
dehumidifier to dedicated circuit
for future use.
Defective GFCI
Replace outlet
Dirt, Dust, or Moisture on Outlet
Clean or replace outlet
Lightning or External Electrical
Surge
Reset or replace breaker/GFCI,
as needed
Note: Dehumidifier will not function until error code is cleared.
12

Spare Parts
13
All Models
W-100
Wired Remote Control Assembly
X-101
Remote Monitor System
W-112
WatchDog Hanging Kit
X-102
External Pump
WatchDog 550
W-517
MERV - 8 Filter

Warranty
All warranty benefits apply to the original owner only. Warranty cannot be transferred or assigned.
5 Years (From Date of Purchase): Seaira Global warrants the dehumidifier will operate free of defects in
workmanship and materials. At its discretion, Seaira Global will repair or replace any malfunctioning
components, free of charge (excluding transportation costs).
Customer Responsibilities: In order to take advantage of the warranty service, the customer must do
the following:
1. Customer must provide normal care and maintenance (including, but not limited to cleaning filters,
coils and pumps)
2. Removal and re-installation of unit is the sole responsibility of owner.
3. If customer cannot return unit to Seaira Global, all costs associated with shipment are borne by the
customer. In addition, all ancillary charges related to shipments, including but not limited to palletizing,
wrapping, labeling, and pickup are associated with customer.
4. If shipped, customer is responsible for all risk of loss or damage.
Warranty Procedure:
1. Customer must mail in warranty registration card to Seaira Global. If no card is submitted, warranty
period will begin the day the shipment left the warehouse.
2. If warranty service is necessary, customer must contact Seaira Global Tech Support by phone
910-660-0962 to receive a Return Authorization (RA) number.
3. Once an RA has been issued, it is the customer’s job to bring the unit to Seaira Global. If this is not an
option, shipping will be arranged to bring the unit back to the Seaira warehouse (at the expense of the
customer).
4. After the unit has been received by Seaira Global, an initial inspection will be completed, if it is
determined to be an invalid warranty claim (see exclusions below), unit will only be completed after
receiving payment from customer for all associated costs.
5. If unit is defective, the necessary parts will be repaired or replaced and the unit will be available for
pickup at Seaira Global or returned via shipment (at customer’s expense). Keep in mind that work is only
done during normal working hours. After being repaired, all units are required to go through a rigorous
testing process prior to being returned to customer.
6. Once a part is repaired and the dehumidifier is returned, the original warranty period still applies (no
extensions).
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EXCLUSIONS:
DAMAGE DUE TO THE FOLLOWING IS NOT covered under warranty
1. Acts of Nature- including but not limited to:
● flooding
● fire
● water damage
● hurricane/storm damage
2. IMPROPER USAGE- Including but not limited to:
● pool/spa/tub applications
● misuse, abuse, or tampering whether intentional or accidental
● improper installation or design
● improper voltage
● lack of normal care
● failure to follow instructions
3. Corrosion
4. Freezing
5. any additional costs due to changes in laws or building codes
6. freight charges
7. any costs due to lost profit or delay
8. damage to property
9. cause beyond control
10. consumable parts, including but not limited to:
● filters
● batteries
● power cords
● valves
● switches
● rubber parts
11. Applicable law and venue
ALL ASPECTS OF THIS AGREEMENT SHALL BE INTERPRETED BY AND UNDER THE LAWS OF THE STATE
OF NORTH CAROLINA. ANY LITIGATION, ENFORCEMENT OF ARBITRATION, OR LITIGATION RELATED TO
SHALL BE BROUGHT IN THE APPROPRIATE COURT IN NEW HANOVER COUNTY, NORTH CAROLINA.
12. direct, indirect, collateral or inconsequential damages of any kind
THE WARRANTIES AND LIABILITIES SET FORTH ARE IN LIEU OF ALL OTHER WARRANTIES
EXPRESSED OR IMPLIED, IN LAW OR IN FACT, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR PARTICULAR PURPOSE. SEAIRA Global’s total li- ability, regardless of nature of claim
shall not exceed original purchase price of the product. If a product or component is replaced while under
warranty, the applicable warranty period shall not be extended beyond the original warranty time period.
The foregoing shall constitute the total liability of seller in the case of defective performance of all or
any of the equipment or services provided to Buyer. Buyer agrees to accept and hereby accepts the
foregoing as the sole and exclusive remedy for any breach or alleged breach of warranty by Seller.
Any dishonesty or fraud in connection with SEAIRA GLOBAL warranty thoroughly voids all
warranty policies. SEAIRA Global expressly reserves the right to pursue legal action in the event of
dishonesty, fraud, or attempted fraud.
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