Self-Sat SNIPE PLATINUM User manual

User’s manual
Bedienungsanleitung
Manuel utilisateur
ver 1.0
www.selfsat.com
I DO IT Co., Ltd.
#637, Smart-Hub Industry-University Convergence Center, 237 Sangidaehak-ro, Siheung-si, Gyeonggi-do, Korea
TEL : [phone] FAX : [phone] E-MAIL : [email protected]
I DO IT France
9 Allée du Dauphiné 91090 LISSES, France
Tel : [phone] E-MAIL : [email protected]
Automatic Flat Satellite Camping Antenna

Contents
1. General Information
.............................................................................................
...............................................................................
.............................................................................................
1-1. Introduction
1-2. Proper use and operation
1-3. Safety notes
2
3
3
2. Contents
.......................................................................................
...........................................................................................
2-1. Accessory included
2-2. Name of parts
4
5
3. Operating Instruction
....................................................................................
..................................................................................
.........................................................................................
3-1. Connection diagram
3-2. Functional description
3-3. Quick reference
6
7
13
4. Software Update .................................................................................. 13
7. Caravan/Motorhome Installation
.........................................................................
..............................................................................
..............................................................................
7-1. Required space for installation
7-2. Equipment for installation
7-3. Instruction for installation
17
18
18
...............................................................................................
............................................................................................
6-1. Dimension
6-2. Specifications
15
16
5. Troubleshooting
6. Specifications
................................................................................. 14

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1. General Information
1-1. Introduction
SNIPE PLATINUM is an intelligent satellite-TV reception system which can align itself towards a
preset satellite automatically as long as the system is located within the footprint of the selected
satellite.
SNIPE PLATINUM applies a new flat antenna with better reception than the regular SNIPE series
for better performance(antenna gain 34.5dBi), but still takes up only occupies requisite space
while it performs the necessary adjustments with slim and agile antenna body.
These instructions describe the functions and operation of SNIPE PLATINUM, auto skew satellite
system with Remote control function.
Correct and safe operation of the system can only be ensured by following instruction, both for
installation and operation.
For general operation, please ensure that the system always has a clear view to the sky. In Europe,
all satellites are in an approximate position on the equator. If the satellite‘s signal beam is
interrupted by obstacles such as mountains, buildings or trees, the unit will not function and no
TV signal will be received.
For more information on general use of this unit consult local dealer for assistance.

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•
•
•
•
•
•
•
Please also note the following instructions from the manufacturer :
1-2. Proper use and operation
This product has been designed for portable use or fixed installation on vehicles with
maximum speeds of 130 km/h. The unit is programmed to automatically aims at geostation-
ary television satellites.
The power is supplied by a standard vehicle electrical system with a rated voltage of 12VDC.
For installations on the vehicle, use power input cable (cigarette lighter cable) to supply
power.
For portable use, optional power adaptor produced by manufacturer must be used.
1-3. Safety notes
Please carefully read and follow the operating instructions in this manual and use the
SNIPE PLATINUM for its intended purpose.
Upon installation of SNIPE PLATINUM, please ensure the installation is done with
supplied cables and ensure the cables are not modified in any way.
As the user of this equipment, be responsible for ensuring compliance with the relevant
laws and regulations.
The manufacturer does not take liability for direct or indirect consequential damage of
the system, motor vehicles or other equipment by reason of unsuitable battery usage or
erroneous installation or wrong wire connection.
It is not possible to add or remove components on this product.
The use of other components other than those originally supplied is not permitted.
To complete installation, installer must strictly follow instruction in the supplied user manual.
Failure to follow the user manual may cause damage to the unit or user's vehicle.
The product does not require any regular maintenance; all service must be carried out at
approved service centers.
All relevant guidelines of the automotive industry must be observed and complied with.
The equipment must only be installed on solid vehicle roofs.
Avoid cleaning user's vehicle with the mounted satellite system in a drive-through car wash or
a car wash with a high-pressure cleaner.

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2. Contents
2-1. Accessory included
Actual components may differ from the above images.
The unit enables to have power from car battery. To make power input cable for
direct connection, cut off cigarette lighter adaptor and peel off to take copper
cables out.
Only power adaptor produced by SNIPE series manufacturer is guaranteed and
has be used.
Power adaptor has to be purchased separate. Please ask to local dealer/shop for
more information.
※
※
※
※
Main unit Mounting plate
Cable glandCable holder
PI box
Remote control bracketRemote control
M6 × 15(8), M4 ×20(14)
User manual
Allen wrench Power adaptor
(Optional)
Cigarette lighter adaptor Signal cable - 12 m
(x2 for twin outputs)
PI cable - 1.5m Base pads

ENGLISH - 5
2-2. Name of parts
Main unit
Latch
Antenna
LNB
Skew pivot
to PI (ANT Port)
to Receiver (optional)
Elevation
Main body
Base
Mounting plate
PI box Remote control
HOME LED
POWER LED
HOME button
POWER button
Fixed hole
Power
to STB
to unit
Display window
BT button
Power button
HOME button
SET button
Arrow button
DiSEqC button
Bracket
Pairing antenna
with remote control

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3. Operating Instruction
3-1. Connection diagram
Portable use
Attach four(4) base pads to the bottom of antenna
base.
Turn on the PI power after all cables connections are complete.
When not using the antenna, turn o the PI power.
MAIN UNIT
PI box
Signal cable (12 m)
PI cable (1.5 m)
STB
TV
Power input cable
Ignition
Cigar jack
Remote control Mobile App

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HOME LED
POWER LED
HOME button
POWER button
Power
Fixed hole
to STB
to unit
3-2. Functional description
1. PI box
A. HOME Button / HOME LED (Blue)
C. Basic Features
When the Home button is pressed, the antenna moves to the home position
HOME LED turn on when the antenna is in the home position, and Blink when the antenna is
move to home from another position
i.
ii.
Press the POWER button to turn on the PI box, and power to the antenna unit a.
i. POWER ON / LED ON
ii. POWER OFF / LED OFF
B. POWER Button / POWER LED (Red)
n order to turn off the PI power, you must first turn off the STB power
When the power of the STB is turned off, Press and hold for more than 3 seconds to turn off the
power. (Power LED OFF)
- At this time, if the antenna is not in the home position (e.g. when towards the satellite), the
power is turned off after the antenna is moved to the home position
If the STB is not powered off, the PI BOX does not turn off even when the power button is
pressed, and the POWER LED flashes to indicate that the STB Power is ON.
- At this time, the PI does not turn off, and only the antenna moves to the home position
a.
b.
c.
i. Power save mode
When receiving a broadcast signal or when the antenna is in the home position, the antenna
operates only with the current from the STB
When searching for a satellite or when the antenna moves, it automatically changes to the power
connected to DC power adapter
a.
b.

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Display window
BT button
Power button
HOME button
SET button
Arrow button
DiSEqC button
Bracket
Pairing antennas with remote controls
When not used for more than 50seconds, it
enters the power saving mode.
(When the battery is inserted in the remote
control)
To return from sleep mode, press any button
except DiSEqC button
i.
ii.
2. Remote control
A. Sleep mode – battery save mode
When use antenna and remote control for the first time or when you delete the
antenna list stored in the remote control, a list of products that can be connected
will appear.
Press the left and right buttons on the remote control to select the MAC Address of
your antenna unit, and press the SET button to connect to the remote control
SNIPE PLATINUM has two MAC addresses, so need to choose exactly according to
the use
MAC address of PI BOX of SNIPE PLATINUM
When use antenna and remote control for the first time,
must select a MAC address starting with WP
SELECT MAC
WP - E9 : FC : E4
PRESS SET
Delete the MAC Address of antenna stored in the remote control.
Used to connect to other products
BT SET
REMOVE MAC
PRESS SET
WP - XX : XX : XX
MAC address starting with WM used for special
operations and should not be selected in general
situations.
For details, refer to [G. Additional function].
WM - XX : XX : XX
When using general operations,
it is displayed abbreviated on
the remote control screen
W - XX : XX : XX W - XX : XX
or
Press BT button to change to BT setting screen. Press the arrow to move to the desired function
and set with the SET button
Press and hold BT button for more than 5 seconds to reset the remote control
a.
b.
i. BT button
B. BT Setting

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Indicated when PI is off. When you press the power button, the screen changes as
shown below
W - E9 : FC
Press POWER
Indicated when PI is turn on (appears for about 2 seconds)
W - E9 : FC
PI POWER ON
Indicated when PI power (antenna power) is turn off
W - E9 : FC
Press POWER
Indicated that the PI cannot be turned off because the STB power is on (appears
for about 1 second)
W - E9 : FC
Now STB On
Home
When press the POWER button on the remote control, the PI turns on and the antenna is powered
on
a.
i. POWER ON
Press the power button of Remote control and hold for more than 3 seconds to turn off the PI
power after the antenna is moved to the home position
In order to turn off the PI power, you must first turn off the STB power.
Can be checked the states of STB power on the remote control screen
a.
b.
When the power of the STB is turned off, press the power button of Remote control, the power of
PI is turned off after the antenna is moved to the home position (if the antenna is not in the home
position)
If the STB's power is not turned off, the PI BOX will not turn off even if you press the power button
on the remote control, and the remote control screen indicates that the STB power is ON. At this
time, the PI does not turn off, and only the antenna moves to the home position
c.
d.
ii. POWER OFF
C. Power Button
The remote control automatically searches for nearby antenna unit.
If there is an antenna that has been connected before, connect it immediately
CONNECTING
Remote control
Version : XX
When the remote control and the antenna are connected, a “Connected” message
appears.
W - E9 : FC
Connected
D. Basic Features

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The MAC Address of the connected antenna, the satellite name set for the antenna,
and the current status are displayed.
Press the left or right arrow button to select the desired satellite and press the SET
button to search for the satellite
HOME - When the antenna is in the home position
Searching - When the antenna is searching for satellites
Found SAT - When the satellite search is complete
Mov To Home - the antenna will move to the home position.
W - E9 : FC
ASTRA 1
Home
Pressing the DiSEqC button changes the DiSEqC settings of antenna unit.
DiSEqC mode is indicated by [D] mark in the first line
The DiSEqC function is disabled when the antenna is in the HOME position.
To use DiSEqC, press the DiSEqC button to activate the function when the message
'Searching' or 'Found SAT' to appear on the remote control screen
W - E9 : FC D
ASTRA 1
Found SAT
E. DiSEqC setting
When the user sets up the STB to use DiSEqC 1.1, the list of DiSEqC satellites in the STB must be set in the
same order as the list of satellites in SNIPE
Refer SNIPE’s pre-satellites for DiSEqC 1.1 below.
NO
1
2
3
4
5
6
7
8
9
10
11
12
LNB
LNB 1
LNB 2
LNB 3
LNB 4
LNB 5
LNB 6
LNB 7
LNB 8
LNB 9
LNB 10
LNB 11
LNB 12
Satellite
Turksat
ASTRA2
ASTRA3
ASTRA1
Hot Bird
Eutelsat 9
ASTRA 4
Thor
Eutelsat 5W
Hispasat
USER1
USER2

ENGLISH - 11
3. Mobile application
MAC addresses starting with WM are used for special operations, When pairing to
the product using this MAC address, other functions cannot be used (such as
satellite search).
Do not select in normal operations, other than emergency mode or firmware
update mode
※Emergency mode
If the antenna is stopped in an abnormal state with 'ERROR Com' displayed on the
remote control (or the PI was brokendown), the antenna can be returned to its
home position through the following process
Search for SELFSAT on the App Store and download "SAT CONNECT" app
SELECT MAC
WM - E9 : FC : E4
PRESS SET
G. Additional function
If an error occurs during operation, the error code appears with the error statement.
Error ELdn - EL Movement
Error COM - Communication error
If an error message appears, turn off the power of the STB and PI, disconnect all
connected cables, and reconnect them
W - E9 : FC D
ASTRA 1
Error ELdn
F. Error message
Check the MAC Address at your antenna unit (on the antenna or PI box / User manual)
When you run the downloaded application, a connectable antenna unit is automatically detected
Select the one that matches your antenna MAC Address
There are two antenna MAC addresses, one starting with WM- and one starting with WP.
For satellite search operation, must select a MAC address that starting with WP.
Click the 'connect' button to complete Bluetooth connection between your antenna unit and
smart device
step 1.
step 2.
step 3.
step 4.
※Before using this app, need to activate BT and GPS function on your smart device.
A. Download the app from the App Store (Android/iOS)
B. Pairing the antenna with App
Instead of PI, connect another 24V power supply directly to the antenna. (Via
coaxial cable)
Pair by selecting a MAC address starting with WM- instead of a MAC address
starting with WP with the app or remote control
When you press the home button on the remote control, the antenna returns to
the home position
1.
2.
3.

ENGLISH - 12
Firmware version, language setting can be checked
C. Basic Features
Setting button
Indicates the current status of the antenna
Status display window
To power off the antenna, you must first power off the STB.
Power off the STB, then press the power button to power off after
the antenna moves to the home position.
If the power button is pressed while the receiver is not powered off,
the antenna only moves to the home position and the power does
not turn off
Antenna power ON/OFF
Select a satellite to search
Satellite selection window
Used to move the antenna to the home position.
The orange lamp blinks while moving to the home, and the green lamp turns on after it has completely
moved to the home position
Used to searching satellites.
Select the desired satellite and press the button, the antenna will search for it. While searching for a
satellite, the orange lamp flashes, and when a satellite is found, the green lamp lights up
Used to set DiSEqC support of set-top box.
When DiSEqC is set, the orange lamp turns on and supports DiSEqC in the set-top box
Used to move the antenna manually.
This option is only available after completing the satellite search.
This option allows to manually move the antenna, but it does not guarantee optimal performance.
Used to check the direction of the selected satellite
Used to update the firmware of the antenna.
To update the F/W, must select a MAC address starting with WM- instead of a MAC address starting with
WP-.
"NEW" message appears when there is a new updated version of F/W
After completing the update, you need to unpair the antenna's WM-MAC address and re-pair with the
WP-MAC address.
①
②
③
④
⑤
⑥
①②③
④⑤⑥

ENGLISH - 13
4. Software Update
3-3. Quick reference
Turn on the remote control and select the unit that matches the MAC
Address(starting with WM-) of your antenna.
Use the left and right arrow buttons to select the satellite and press the SET
button.
Wait for the message 'FOUND SAT' to appear on the remote control screen.
When the satellite search is complete, watch the broadcast.
1.
2.
3.
4.
SELECT MAC
WM - E9 : FC : E4
PRESS SET
When you physically move unit, the unit must be returned to HOME
position to prevent damage.
WARNING
SNIPE PLATINUM will be automatically folded back to HOME position if
vehicle moves faster than 30km/h when the unit is powered.
SNIPE PLATINUM supports the ignition function. If the ignition cable is
connected, the antenna automatically moves to the home position when
the vehicle starts.
NOTE
Download and install the Sat Connect app from the App store
Turn on the receiver power and PI BOX
1.
2.
Pair the app with the antenna. At this time, the antenna should select a MAC
address starting with WM (instead of a MAC address starting with WP-)
Select [F/W Update] from the menu to update the antenna
After completing the update, must unpair the WM- MAC address of antenna
and re-pairing with the WP- MAC address
3.
4.
5.

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There are a number of common issues that can affect the signal reception quality or the
operation of the unit. The following sections address these issues and potential
solutions.
5. Troubleshooting
i.
Connection between the power and the PI box.
Connection between the PI box and antenna.
Check if the power input cable has been damaged.
Check the battery polarities (+/-).
Check if the PI Box is powered on (Check Power LED of PI BOX is on)
ii.
iii.
iv.
Select another satellite as example Astra3, if this locks then select your desired satellite. ie Astra1.
Turn the unit off and then back on again and select desired satellite.
ii.
iii.
-
-
-
-
A. No function when power on the antenna
Check again all the cable connections have been made correctly.
D. Mechanical problems
i.
Try to power OFF/ON again.
If the antenna does not move into desired position.
ii.
Try to power OFF/ON again. If problem persists, please contact local dealer/shop for assistance.
If the antenna makes a noise whilst remaining static.
i.
C. Fail to search the selected satellite
Satellite signals can be blocked or degraded by buildings, trees.
Make sure there are no obstructions in a southward direction.
i.
E. Other issues
If the system has been improperly wired, it will not operate properly. Contact local dealer/shop
for assistance of cable damage.
i.
ii.
iii.
B. The remote control does not turn on
Try pressing any button other than the DiSEqC button.
Check if the battery is properly inserted.
Check if the remote control's battery is exhausted.

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6. Specications
6-1. Dimension
SNIPE PLATINUM
PI box
Remote control
454 mm
566 mm
316mm
355mm
MAX 429 mm
MIN 212 mm
126mm
212 mm
105 mm
129 mm
102 mm 35 mm
34 mm
28 mm
102 mm
85mm
69 mm
25 mm
15 mm50 mm
155 mm 155 mm

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Model
Input Frequency
Polarization
Antenna Gain
Size (W x D x H)
Weight
Min EIRP
Angle Range (EL / AZ / SK)
Satellite Switching System
Satellite Searching Time
LNB
Input Voltage
Power Consumption
Output
Output Frequency
L.O. Frequency
SNIPE PLATINUM
10.7 ~ 12.75 GHz
Vertical & Horizontal
34.5 dBi @ 12.7 GHz
(ANT) 566 X 367 X 212 mm
(ANT) 11.6 kg / (RCU) 23 g
48 dBW
15° ~ 90° / 360° / -40° ~ +40°
DiSEqC
180 seconds (average)
1 / 2 output (optional)
950 ~ 2,150 MHz
9.75 / 10.6 GHz
DC 12 V
30 W (in searching)
Model
Frequency
Support Bluetooth version
BLE Gain
Size (W x D x H)
Screen size (L X H)
Battery
TX power
RX sensitivity
Remote control
2.4 GHz
Ver 4.2
up to +3 dBm
down to -92 dBm
140 X 50 X 18 mm
128 X 64 Pixels
AAA X 2
6-2. Specications

ENGLISH - 17
Please allow that there is enough space around for flat antenna section to complete a full
360° scan of the sky and return to the HOME position.
7. Caravan/Motorhome Installation
7-1 . Required space for installation
Driving direction
Driving direction
Vehicle rear
B : Radius 36.1 cm
up to a height 21.5 cm
A : Radius 22.5 cm
up to a height 12.9 cm
Center of
the rotation unit
56.6 cm
17.8 cm
33.8 cm
38.7 cm
21.5 cm
20.9 cm
12.9 cm
16.9 cm

ENGLISH - 18
※ Mounting plate direction
Silicone
Allen wrench
Cleaner
Masking tape
Power drill
2mm drill bit, over 20mm drill bit
Mounting plate
M6 × 15(8) , M4 ×20(14)
PI box
PI cable (1.5m)
Signal cable (12m)
Remote conteol, Remote conteol bracket
Cigarette lighter adaptor (Power input cable)
Cable holder & gland
7-2. Equipment for installation
7-3. Instruction for installation
A. Mounting plate installation on a vehicle roof
1
2
10
11
4
13
3
1
2
3
4
5
6
7
8
9
10
11
12
13
14
8
5
6
14
Put aside the mounting plate to apply silicone
within the attached tape line but leave 2cm
inward gap from the line
Attach masking tape outside of the mounting
plate by 5mm away from the plate edges
A-4
A-2
FRONT
Clean the surface with cleaner
A-3
A-1
Locate mounting plate in the center of the
vehicle roof
5
7
Driving direction
12
9

ENGLISH - 19
B-3
B-1
Apply silicone on the holes
C. Apply silicone between mounting plate and masking tape
Remove masking tape and allow to dry
C-4
C-2
Apply silicone around mounting plate edges
C-3
C-1
Tidy silicone surface
Prepare to place the antenna on to the upright
bolts
B. Assemble 7pcs of M4x20 bolt to fix the mounting plate
Assemble seven(7) of M4x20 screw Re-apply silicone to cover bolts assembled
B-4
B-2
Place the mounting plate on the silicone and
make 7 holes (2mm) with a power drill