Sencor SVC 9829WH Repair manual

EN 3-IN-1 CORDLESS VACUUM CLEANER
Translation of the original manual
SVC 9829WH

SVC 9829WH

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2022, .
EN 3-in-1 Cordless vacuum cleaner
Important safety instructions
READ CAREFULLY AND STORE FOR FUTURE USE.
• This vacuum cleaner may be used by children 8 years of
age and older and by persons with physical, sensory or
mental impairments or by inexperienced persons, if they
are properly supervised or have been informed about
how to use this vacuum cleaner in asafe manner and
understand the potential dangers.
• Children must not play with the appliance. Cleaning
and maintenance performed by the user must not be
performed by unsupervised children.
• In the event that the power adapter is damaged, it must be
replaced with an original type. For areplacement power
adapter, please contact an authorised service centre. It is
forbidden to use the appliance if it has adamaged power
adapter.
WARNING:
Avoid coming into contact with the rotating parts of
the vacuum cleaner'shand accessories. There is
arisk of getting caught on these parts and possible
injury.
Only use the vacuum cleaner with the original
power adapter, charging base and accessories that
were supplied with it.

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2022, .
• This vacuum cleaner is designed for use in households, offices and similar types of areas. Do not use in industrial surroundings.
• Do not expose the vacuum cleaner to direct sunlight and do not place it near an open fire or appliances that are asource of heat.
• Before connecting the adapter to apower socket, check that the technical details on its rating label match the electrical voltage in the power socket.
• Make sure the adapter power cord is not touching ahot surface or sharp objects. Position the adapter power cord so that it will not be tripped over.
• Never submerge the vacuum cleaner, the charging base or the power adapter in water or any other liquid and do not wash it under running water.
• Before turning on the vacuum cleaner, make sure that it is correctly assembled and that all inflow and outflow filters are installed in their place.
• When the vacuum cleaner is running, ensure that the air outlets and the suction opening are not blocked.
• Do not use the vacuum cleaner to vacuum the following items:
- smouldering cigarettes, burning items, matches or embers;
- water and other liquids;
- flammable or volatile materials;
- sharp items, e.g. broken glass, needles, pins, etc.;
- flour, wall plaster, cement and other building materials;
- larger pieces of paper or plastic bags, which can easily block the suction hole.
• Vacuuming of some types of floors or floor surfaces can create an electrostatic discharge, which presents no danger to the user.
• Always turn off the vacuum cleaner when leaving it without supervision, after finishing using it and before cleaning it.
• Disconnect the power adapter from the power socket before cleaning it and after it has finished charging.
• Disconnect the power adapter from the power socket by pulling on the plug, never pulling on the power cord. Otherwise, this could damage the
power adapter or the socket.
• If the power adapter is damaged, it must be replaced with an original type. For areplacement power adapter, please contact an authorised service
centre.
• Do not use the vacuum cleaner if it is not working correctly, if it has been damaged or has been submerged in water.
• Do not repair the vacuum cleaner yourself or make any adjustments to it. Have all repairs or adjustments performed at an authorised service centre.
By tampering with the appliance, you risk voiding your legal rights arising from unsatisfactory performance or quality warranty.

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2022, .
• Thank you for purchasing aSENCOR brand product and we hope that
you will be happy with it.
• Prior to using this appliance, please read the user'smanual
thoroughly, even in cases, when one has already familiarised
themselves with previous use of similar types of appliances. Only use
the appliance in the manner described in this user’smanual. Keep
this user'smanual in asafe place where it can be easily retrieved for
future use.
• We recommend saving the original cardboard box, packaging
material, purchase receipt and responsibility statement of the vendor
or warranty card for at least the duration of the legal liability for
unsatisfactory performance or quality. In the event of transportation,
we recommend that you pack the appliance in the original box from
the manufacturer.
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DESCRIPTION OF THEVACUUM CLEANER
A1 Handle
A2 Battery
A3 Motor unit
A4 On/Off button
A5 Power level button
A6 Display
A7 Dust container
A8 Metal tube release clip
A9 Metal tube
A10 Floor nozzle release clip
A11 Floor nozzle
A12 Travel wheels
A13 Battery release button
A14 Button for releasing the
bottom of the dust container
for fast emptying of dust and
dirt
A15 Hole with magnet for the
wiping attachment
A16 Electric rotary brush release
button
A17 Electric rotary brush
A18 Power adapter
A19 Stand
A20 Combination nozzle for
upholstery andfurniture
A21 Combination crevice nozzle
A22 “Cat&Dog Mini” nozzle with
an electric rotary brush
A23 Castors
A24 Rotary brush
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ASSEMBLING AND DISASSEMBLING THE VACUUM CLEANER
1. ASSEMBLING AND DISASSEMBLING THE CORDLESS VACUUM
CLEANER
• Place the floor nozzle on an even, dry and stable surface. Put the tube
on to the floor nozzle in such away that the connectors in the rear
part of the floor nozzle align with the opening inside the tube. Push the
tube in until you hear aclick.
• Insert the outlet hole of the motor unit into the tube in such away that
the connectors in the rear part of the nozzle align with the opening
inside the outlet hole.
• If you need to disassemble the cordless vacuum cleaner, press the
motor unit release clip on the metal tube. Then press the floor nozzle
release clip to release the floor nozzle.
2. ASSEMBLING AND DISASSEMBLING THE VACUUM CLEANER WITH
ACCESSORIES
• In order to perfectly clean your home, you can attach some of the
supplied accessories to the motor unit outlet. Simply remove the
accessory by pulling it out of the motor unit outlet. On the rotary
brush, first press its release clip.
1. "Cat&Dog Mini" rotary brush with independent motor
• The "Cat&Dog" rotary brush is the suitable for removing animal fur,
hair, etc., while at the same time being suitable for vacuuming hard-
to-reach places. Its use is not limited to the home, and can be used
for vacuuming the car. It quickly and effectively removes hair, animal
fur and other materials from car seats, upholstery, pillows and other
textile surfaces.
2. Combination crevice nozzle
• It is suitable for vacuuming hard to reach places (e.g. windows,
corners, book shelves, areas between mattresses, upholstery, etc.).
Press and hold down the button and slide out the brush by moving
it forward. Retract the brush by pressing the button and moving it
backwards.
3. Combination nozzle for upholstery andfurniture
• This attachment is suitable for vacuuming surfaces such as furniture
or upholstery. Press and hold down the button and slide out the
brush by moving it forward. Thanks to its fine bristles, it is suitable for
removing dust and dirt from fine surfaces such as curtains, drapes, etc.
Retract the brush by pressing the button and moving it backwards.
Note:
The various options for combining the accessories are
shown in figure C.
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CHARGING THE BATTERY
• The battery is partially charged from the factory and it needs to be
charge to full capacity.
• Place the stand in an even, stable and dry location at asufficient
distance from the power socket. Connect the connector of the power
adapter into the socket on the side of the stand and the power adapter
plug into apower socket.
• Insert the assembled vacuum cleaner into the stand so that the
contacts on the rear part of the floor nozzle slide into the contacts on
the stand.
• The display will show abattery status indicator that is lit red and the
charging status as apercentage. As arule, the charging process takes
5,5 hours.
• As soon as the battery is fully charged, the battery status indicator
light will be lit white.
• Then disconnect the connector from the socket of the power adapter
and pull the plug out of the power socket.
• Before first use, allow the battery to charge for up to 12 hours and
allow it to fully discharge before charging it again. We recommend
repeating this procedure three times in total. This will ensure the long
operational lifetime of the battery.
• The display shows the battery charge level. If the charge level falls
below 20%, the vacuum cleaner will automatically switch from the
high power level to the medium/low power level. It will not be possible
to set the high power level. The display will show ared battery
symbol, which indicates that it is necessary to charge the battery.
• When the battery is almost flat, the vacuum cleaner will stop running
in order to prevent the battery from discharging fully.
Tip:
This vacuum cleaner contains aLi-ion battery. To ensure the longest
possible lifetime of the battery, we recommend:
- do not unnecessarily leave the battery fully charged or completely flat
for too long.
- do not keep the battery permanently fully charged. Its lifetime will be
extended by keeping it at approximately half charge.
- do not fully discharge the battery.
INSERTING AND REMOVING THE BATTERY
1. Inserting the battery: Hold the vacuum cleaner with one hand and
insert the battery into the vacuum cleaner with the other so that the
grooves on the motor unit slide into the slots in the battery. Push on
the battery in until you hear aclick. The battery can only be inserted
in one way.
EN 3-in-1 cordless vacuum cleaner
User'smanual

- 4 - 11/2022
2022, .
Warning:
Never insert the battery in reverse or by using
excessive force. This could damage it.
2. Removing the battery: If you need to remove the battery, press the
button on the top part of the battery to release it. Hold the button
pushed down and carefully pull the battery from the motor unit.
Warning:
When not using the vacuum cleaner for an extended
period of time, take the battery out of it and store it in
acool, dry location. Regularly recharge the battery.
Store it away from metal objects to prevent excessive
discharging from occurring.
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USING THE CORDLESS VACUUM CLEANER
1. Assemble the cordless vacuum cleaner according to the instructions
in section "ASSEMBLING AND DISASSEMBLING THE
CORDLESS VACUUM CLEANER".
2. Press the On/Off button and the vacuum cleaner will start at the
default low power level. "ECO" will appear on the screen.
3. Press the mode level button again to set the desired power level:
Low power: the display will show "ECO" and the bar will be lit to 1/3;
Medium power: the display will show "MID" and the bar will be lit to
2/3;
High power: the display will show "MAX" and the bar will be fully lit;
Automatic mode: the display will show "AUTO" and the bar will be
lit based on the power output. In automatic mode the power output
level is adjusted based on the detected level of soiling and type
of the floor. If the floor is heavily soiled, the vacuum cleaner will
automatically set ahigh power level and vice versa.
4. When you have finished vacuuming, turn the vacuum cleaner off by
pressing the On/Off button, the vacuum cleaner will turn off and the
display will turn off.
Note:
The electric rotary brush will stop automatically in the event
that it is blocked, e.g. by aforeign object or alarge amount
of hair or fur. This is asafety feature that protects the brush
against damage. If this happens, turn the vacuum cleaner
off by pressing the On/Off button and remove the jammed
object or hair from the brush.
If the charge level falls below 20%, the vacuum cleaner
will automatically switch from the high power level to the
medium/low power level. It will not be possible to set the
high power level. The display will show ared battery symbol,
which indicates that it is necessary to charge the battery.
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CLEANING AND MAINTENANCE
• Always make sure that the vacuum cleaner is turned off before
cleaning it. Remove the battery from the motor unit.
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CLEANING THE MOTOR UNIT AND ACCESSORIES
• To clean the outer parts of the vacuum cleaner, use asoft cloth dipped
in lukewarm water. Do not use aggressive cleaning agents, paint
thinners or solvents. Using these solutions could damage the surface
of the appliance.
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CLEANING THE CORDLESS VACUUM CLEANER
Emptying the dust container
• It is recommended to always empty out the dust container after every
use. If, however, the level of dust and dirt reaches the MAX mark, it is
necessary to immediately dump out the dust container.
1. Remove the attached accessory from the motor unit.
2. Take the motor unit over to agarbage bin so that the bottom of the
dust container points downwards.
3. Press the dust container release button. This will release and open
it – see figure D.
4. In this way, you will dump the contents of the container directly into
the garbage bin.
5. Use your hand to close the bottom of the container. The bottom of
the dust container is securely locked in place when you hear aclick.
Note:
For hygiene reasons, we recommend that you dump out
the container away from living areas.
Cleaning the dust container
• Regularly clean the dust container to prevent unpleasant odours from
being created.
1. Remove the attached accessories from the motor unit and dump out
the dust container according to the above mentioned instructions.
2. Turn the container clockwise to the symbol and carefully
remove it from the motor unit – see figure E1.
3. Grasp the entire filtration unit by the handle and take it out of the
container – see figure E2.
4. Turn the HEPA filter anticlockwise to release it, and take it out.
5. Remove dust and dirt from the tubular filter. If necessary, you can
rinse it under clean running water. Then wipe them dry using aclean
wiping cloth.
6. Remove the foam filter from the underside of the HEPA filter. Tap
it out over agarbage bin. Do not squeeze the foam into water or
vacuum it using avacuum cleaner. This risks its irreparable damage.
7. Tap out the HEPA filter and remove the dirt and dust from it using
afine brush or soft wiping cloth. In the event of heavy soiling, you
can vacuum it out using adifferent vacuum cleaner with an attached
brush nozzle. Do not wash the HEPA filter in water. This could
damage it. In the event that the HEPA filter is already heavily soiled
or deformed, replace it with anew one. We recommend replacing
the HEPA filter based on the frequency of use, at least once every
six months.
8. Wipe the inside walls of the dust container using asoft lightly
dampened sponge. Wipe dry using aclean wiping cloth.
Warning:
Never install the filters if they are wet or damp. Make
sure that they are completely dry before installing
them.
9. Put the foam filter on to the bottom of the HEPA filter and then place
it on the tubular filter so that the “line” on the filter points to the
“ ” symbol on the filter unit. Turn it clockwise to the “ ”
symbol to secure it in place.
10. Insert the assembled filtration unit into the dust container so that the
cut-out and the notch fit together and the entire filter unit is pushed
all the way to the bottom of the container.
11. Put the dust container against the motor unit so that the tab on the
front part of the motor unit is aligned with the opening in the top part
of the container. Then turn it anticlockwise to the symbol until
you hear aclick.
Cleaning the floor nozzle
• It is necessary to regularly clean the floor nozzle to ensure the
required level of continuous suction power.
1. Take the floor nozzle off the vacuum cleaner and turn it upside down.
2. Press the rotary brush clip to release the side cover – see figure F.
3. Carefully take out the rotary brush.
4. Remove any wound on hair, fur and other dirt from the rotary brush.
To speed up the removal of wound on hair or fur, you can use
scissors.
5. Wipe out the internal area of the floor nozzle using adry wiping cloth.
6. Insert the clean rotary brush back into the floor nozzle. Correct
attachment is indicated by aclick.
Cleaning the Cat&Dog Mini brush
It is necessary to clean the Cat&Dog Mini brush regularly to ensure the
desired and stable suction power.
1. Remove the rotary brush from the vacuum cleaner and turn it upside
down.
2. Turn the lock to release the brush and take it out.

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3. Remove tangled hair, animal hair and other dirt from the brush. You
can use scissors to remove tangled hair or animal hair quicker.
4. Clean the inner part of the rotary brush by a dry cloth.
5. Place the brush back and turn the lock until it clicks.
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Storage
• When not using the vacuum cleaner, clean it according to the
aforementioned instructions and take the battery off the motor unit.
• Before storing it, check that the vacuum cleaner and all its accessories
are thoroughly clean and dry.
• Store the appliance in adry, clean and well-ventilated location not
exposed to extreme temperatures and out of children'sreach.
• We recommend that you regularly recharge batteries, i.e. every
6months.
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TROUBLESHOOTING
• Before you decide to contact an authorised service centre, please read
through the following table:
Problem Possible cause Solution
The vacuum cleaner
will not turn on.
The battery is flat.
Recharge the battery
before using the
vacuum cleaner.
The vacuum cleaner is
not properly assembled.
Check that all the
components are
properly assembled.
Suction power is
weak
The dust container is full
or the filters are dirty.
Empty out the dust
container and clean
the filters.
There is alarge amount
of hair and fur wound on
to the rotary brush.
Clean the rotary brush.
The battery has
ashort lifetime.
The battery is not fully
charged. Recharge the battery.
The battery is at the end
of its lifetime. Purchase anew battery.
Attention:
If you problem is not specified in the above table
or the specified problem continues to persist, stop
using the vacuum cleaner, turn it off and contact an
authorised service centre.
Malfunction icons
• If the suction hole is blocked or full of dust, the icons of
the floor nozzle, dust container and the HEPA filter will
gradually light up on the display, one after the other in
1-second intervals. This indicates that it is necessary to
check one after the other, whilst the power level and
the power bar are displayed. After removing the
blockage, the icons on the display will turn off.
• If you turn on the vacuum cleaner with the automatic power level set
and the red indicator is lit on the display, it is possible that the dust
detection sensor may be clogged. The dust volume detector is located
on the bottom part of the inlet into the motor unit – see figure G.
Error messages
Error
message Meaning Solution
E1 Disconnection error, the battery is
not charging. It is damaged.
Contact an
authorised service
centre.
E2
Voltage is too high (> 36.3 V). It is
not possible to charge the vacuum
cleaner. The adapter is damaged /
adifferent adapter is used / battery
is damaged.
E3
Short circuit on the main motor
when using the vacuum cleaner.
The vacuum cleaner will turn itself
off automatically. The motor or the
battery is damaged.
E5
Secondary excessive current
in the motor unit during the use
of the vacuum cleaner. The
vacuum cleaner will turn itself off
automatically.
E6
Protection against overvoltage
on the motor unit during the
use of the vacuum cleaner. The
vacuum cleaner will turn itself off
automatically.
E7
Error of the serial communications
port, it is not possible to turn off the
vacuum cleaner.
E8
Thermistor error (faulty circuit,
disconnection). The vacuum cleaner
will turn itself off automatically.
Battery temperature sensor is
damaged.
E9
Operation during high or low
temperature. The vacuum cleaner
will turn itself off automatically.
Wait until the
vacuum cleaner
heats up (low
temperature) or
cools down (high
temperature) to
room temperature.
Brush damage protection was
activated because brush stopped
moving during operation. The brush
is blocked.
Eliminate the cause
of the blockage and
clean out the floor
nozzle according to
the instructions in
section "Cleaning
and maintenance".
Suction hole protection was
activated. The suction hole is
blocked by aforeign object.
Eliminate the cause
of the blockage
and clean out
the suction hole
according to the
instructions in
section "Cleaning
and maintenance".
The vacuum cleaner will
automatically turn off after
5seconds. The operating current
is <1A. The motor unit or battery is
damaged.
Contact an
authorised service
centre.
Attention:
If the error message is not specified in the above
table or continues to persist, stop using the vacuum
cleaner, turn it off and contact an authorised service
centre.
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TECHNICAL SPECIFICATIONS
Power adapter
Input...........................................................................100−240 V~, 50/60 Hz, 1.5 A
Output............................................................................................34.2 V , 0.6 A
Vacuum cleaner
Power input..........................................................................................................550 W
Electric rotary brush.............................................................................................50 W
Electric Cat&Dog rotary brush.............................................................................5 W
Battery............................................................. Li-ion / 28.8 V / 3 000 mAh
Time required for charging to full capacity..............approximately 5.5 hours
Noise level.....................................................................................................≤ 83 dB(A)
Dust container capacity ........................................................................................ 0.5 l
The declared noise emission level of the appliance is ≤ 83dB(A), which
represents alevelAof acoustic power with respect to areference acoustic
power of 1pW.
Name of manufacturer FAST ČR, a.s.
U Sanitasu 1621
CZ-251 01 Říčany
Model identification number Adapter for SVC 9829WH
Input voltage 100–240 V~
Input frequency 50/60 Hz
Output voltage 34.2 V
Output current 1.2 A
Output power 41.04 W
Average efficiency in the active mode 91.29 %
Efficiency at low load (10 %) 89.45 %
Power consumption without load 0.054 W
Changes to text and technical parameters reserved.
Double insulation symbol
Safety class for electrical shock protection:
Class II – Electrical shock protection is provided by double
or heavy-duty insulation.
House symbol (domestic use)
The product is intended for household use only. The
product is not intended for outdoor use.
Read user'smanual symbol
Thoroughly read the all the instructions before using the
product.
This symbol indicates that the appliance must not be used
if the power plug is damaged.
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DISPOSAL OF BATTERIES
Prior to disposing of the product or handing it over at
aspecialised collection facility, it is necessary to ensure
that the battery is removed. Before removing the battery, it
is necessary to start the vacuum cleaner and wait until it is
completely flat. The battery contains environmentally
damaging substances and therefore does not belong in
standard household waste. Their correct disposal will be
performed by the respective collection facility.
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INSTRUCTIONS AND INFORMATION REGARDING THE DISPOSAL OF
USED PACKAGING MATERIALS
Dispose of used packaging material at asite designated for waste in your
municipality.
DISPOSAL OF USED ELECTRICAL AND ELECTRONIC EQUIPMENT
This symbol on products or original documents means that
used electric or electronic products must not be added to
ordinary municipal waste. For proper disposal, renewal and
recycling, hand these appliances over to determined
collection points. Alternatively, in some European Union
states or other European countries you may return your
appliances to the local retailer when buying an equivalent
new appliance. Correct disposal of this product helps save
valuable natural resources and prevents potential negative effects on the
environment and human health, which could result from improper waste
disposal. Ask your local authorities or collection facility for more details. In
accordance with national regulations penalties may be imposed for the
incorrect disposal of this type of waste.
For business entities in European Union states
If you want to dispose of electrical or electronic equipment, ask your
retailer or supplier for the necessary information.
Disposal in other countries outside the European Union.
This symbol is valid in the European Union. If you wish to dispose of this
product, request the necessary information about the correct disposal
method from the local council or from your retailer.
This product meets all the basic requirements of EU
directives related to it.

FAST ČR, a.s.
U Sanitasu 1621
CZ-251 01 Říčany
www.sencor.eu