Sencore SDI2X User manual

April 2021
8089C www.sencore.com | 1.605.978.4600 Revision 1.2
SDI2X
SDI to IP Gateway
User Manual

SDI2X –User Manual
Page 2 (61)
Copyright
© 2021 Sencore, Inc. All rights reserved.
3200 Sencore Drive, Sioux Falls, SD USA
www.sencore.com
This publication contains confidential, proprietary, and trade secret information. No part of this document may
be copied, photocopied, reproduced, translated, or reduced to any machine-readable or electronic format
without prior written permission from Sencore. Information in this document is subject to change without notice
and Sencore Inc. assumes no responsibility or liability for any errors or inaccuracies. Sencore, Sencore Inc,
and the Sencore logo are trademarks or registered trademarks in the United States and other countries. All
other products or services mentioned in this document are identified by the trademarks, service marks, or
product names as designated by the companies who market those products. Inquiries should be made directly
to those companies. This document may also have links to third-party web pages that are beyond the control
of Sencore. The presence of such links does not imply that Sencore endorses or recommends the content on
those pages. Sencore acknowledges the use of third-party open source software and licenses in some
Sencore products. This freely available source code can be obtained by contacting Sencore Inc.
About Sencore
Sencore is an engineering leader in the development of high-quality signal transmission solutions for the
broadcast, cable, satellite, IPTV, telecommunications, and professional audio/video markets. The
company’s world-class portfolio includes video delivery products, system monitoring and analysis solutions,
and test and measurement equipment, all designed to support system interoperability and backed by best-
in-class customer support. Sencore meets the rapidly changing needs of modern media by ensuring the
efficient delivery of high-quality video from the source to the home. For more information, visit
www.sencore.com.

SDI2X –User Manual
Page 3 (61)
Revision History
Date (DD/MM/YYYY)
Version
Description
Author
09/25/2018
1.0
Initial Release
TDH
03/14/2019
1.1
Corrected typo and added Default IP values
TDH
04/23/2021
1.2
Update for 1.2.2 Feature Release
JDN

SDI2X –User Manual
Page 4 (61)
Safety Instructions
•Read these instructions
•Keep these instructions
•Heed all warnings
•Follow all instructions
•Do not use this apparatus near water
•Clean only with dry cloth
•Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions
•Do not install near any heat sources such as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that produce heat
•Do not defeat the safety purpose of the polarized or grounding-type plug. A
polarized plug has two blades with one wider than the other. A grounding type
plug has two blades and a third grounding prong. The wide blade or the third
prong is provided for your safety. If the provided plug does not fit into your outlet,
consult an electrician for replacement of the obsolete outlet.
•Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
•Only use attachments/accessories specified by the manufacturer.
•Unplug this apparatus during lightning storms or when unused for long periods of
time.
•Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not operate normally, or
has been dropped.
•Do not expose this apparatus to dripping or splashing and ensure that no objects
filled with liquids, such as vases, are placed on the apparatus.
•To completely disconnect this apparatus from the AC Mains, disconnect the
power supply cord plug from the AC receptacle.
•The mains plug of the power supply cord shall remain readily operable.
•Damage Requiring Service: Unplug this product from the wall outlet and refer
servicing to qualified service personnel under the following conditions:
oWhen the power-supply cord or plug is damaged.
oIf liquid has been spilled, or objects have fallen into the product.
oIf the product has been exposed to rain or water.
oIf the product does not operate normally by following the operating
instructions. Adjust only those controls that are covered by the
operating instructions as an improper adjustment of the controls may
result in damage and will often require extensive work by a qualified
technician to restore the product to its normal operation.
oIf the product has been dropped or damaged in any way.
oThe product exhibits a distinct change in performance.
•Replacement Parts: When replacement parts are required, be sure the service
technician uses replacement parts specified by Sencore, or parts having the
same operating characteristics as the original parts. Unauthorized part
substitutions made may result in fire, electric shock or other hazards.

SDI2X –User Manual
Page 5 (61)
SAFETY PRECAUTIONS
There is always a danger present when using electronic equipment.
Unexpected high voltages can be present at unusual locations in defective
equipment and signal distribution systems. Become familiar with the equipment
that you are working with and observe the following safety precautions.
•Every precaution has been taken in the design of your SDI2X to ensure that it is
as safe as possible. However, safe operation depends on you the operator.
•Always be sure your equipment is in good working order. Ensure that all points
of connection are secure to the chassis and that protective covers are in place
and secured with fasteners.
•Never work alone when working in hazardous conditions. Always have another
person close by in case of an accident.
•Always refer to the manual for safe operation. If you have a question about the
application or operation call Sencore for assistance.
•WARNING –To reduce the risk of fire or electrical shock never allow your
equipment to be exposed to water, rain or high moisture environments. If exposed
to a liquid, remove power safely (at the breaker) and send your equipment to be
serviced by a qualified technician.
•To reduce the risk of shock the SDI2X must be connected to a mains socket outlet
with a protective earthing connection.
•For the SDI2X the mains plug is the main disconnect and should remain readily
accessible and operable at all times.
The SDI2X is equipped with an internal system battery. The SDI2X must be sent
to Sencore service for replacement of this battery.
•When installing the SDI2X utilizing the DC power supply, the power supply MUST
be used in conjunction with an over-current protective device rated at 50 V, 5 A,
type: Slow-blo, as part of battery-supply circuit.
•To reduce the risk of shock and damage to equipment, it is recommended that the
chassis grounding screw located on the rear of the SDI2X –be connected to the
installation’s rack, the vehicle’s chassis, the battery’s negative terminal, and/or
earth ground.
CAUTION –Danger of explosion if battery is incorrectly replaced. Replace only
with the same or equivalent type.

SDI2X –User Manual
Page 6 (61)
FCC Class A Information
The SDI2X has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be required to correct the
interference at his or her own expense.
Shielded cables must be used with this unit to ensure compliance with the Class A FCC
limits.
Warning: Changes or modifications to this unit not expressly approved by the
party responsible for compliance could void the user’s authority to operate the
equipment.
Dolby Digital Information
This product has been manufactured under license from Dolby Laboratories.
“Dolby Digital”, “AC-3”, and “Dolby Digital Plus”are licensed trademarks of Dolby
Laboratories.

SDI2X –User Manual
Page 7 (61)
Package Contents
The following is a list of the items that are included along with the SDI2X:
1. AC Power Cable
2. Quick Start Guide
Note: If any option cables were ordered with the SDI2X, they will be included in the box
as well.
If any of these items were omitted from the packaging of the SDI2X please call 1-800-
SENCORE to obtain a replacement. Manuals for Sencore products can be downloaded at
www.sencore.com
1) AC Power Cable
2) Quick Start Guide

SDI2X –User Manual
Page 8 (61)
Table of Contents
Section 1 Overview...........................................................................................10
1.1 Product Introduction...................................................................................................11
1.2 Front Panel Overview ................................................................................................11
1.3 Rear Panel Overview.................................................................................................12
1.4 Cooling.......................................................................................................................12
1.5 Rack Information........................................................................................................13
Section 2 Installation........................................................................................14
2.1 Installation..................................................................................................................15
2.2 AC Power Connection ...............................................................................................15
2.3 Maintenance ..............................................................................................................15
2.4 Management Network Setup via Front Panel............................................................15
Section 3 Operating the Front Panel...............................................................18
3.1 SDI2X Front Panel Overview.....................................................................................19
Section 4 Operating the Web Interface ...........................................................20
4.1 SDI2X Web Interface Overview.................................................................................21
4.1.1 Logging into the SDI2X Web Interface.................................................................21
4.1.2 Control Panels......................................................................................................21
4.1.3 Title ribbons..........................................................................................................22
4.1.4 Buttons and Status Indicators...............................................................................22
Section 5 Web Interface Control Panels .........................................................23
5.1 SMPTE Control Panel................................................................................................24
5.1.1 HDMI Monitoring Output.......................................................................................24
5.1.2 Channel Configuration..........................................................................................25
5.1.3 Configuring the Video/IP ports (SDI →IP)...........................................................26
5.1.4 Configuring the Video/IP ports (IP →SDI)...........................................................29
5.2 Admin Control Panel..................................................................................................34
5.2.1 Changing Unit Password......................................................................................34
5.2.2 Profiles..................................................................................................................34
5.2.3 SNMP MIB files ....................................................................................................36
5.2.4 Diagnostics...........................................................................................................36
5.2.5 Updating the SDI2X software...............................................................................37
5.2.6 Reboot the unit ....................................................................................................39
5.2.7 Reset to Defaults.................................................................................................39
5.2.8 UID Indicator.........................................................................................................40
5.2.9 Unit Alias...............................................................................................................40
5.2.10 Configuring the Network Ports .............................................................................41
5.2.11 Configuring SNMP................................................................................................46
5.2.12 Syslog...................................................................................................................47
5.3 Reporting Panel.........................................................................................................47
5.3.1 Alarms...................................................................................................................48
5.3.2 Configuring the Alarms.........................................................................................49
5.3.3 Event Logs............................................................................................................51
5.3.4 Configuring the Logs ............................................................................................52
5.4 About Control Panel...................................................................................................52
5.4.1 System Information...............................................................................................52
5.4.2 Contact Information ..............................................................................................53
5.4.3 Hardware..............................................................................................................53
5.4.4 Third Party Software Information..........................................................................53
5.4.5 System Recovery .................................................................................................53

SDI2X –User Manual
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Section 6 Appendices.......................................................................................54
Appendix A –Error and Event List...........................................................55
Appendix B –Acronyms and Glossary....................................................56
Appendix C –Specifications.....................................................................57
Appendix D –Warranty .............................................................................58
Appendix E –Support and Contact Information.....................................58
Appendix F –Open Source Software.......................................................59

SDI2X –User Manual
Page 10 (61)
Section 1 Overview
Introduction
This section includes the following topics:
1.1 Product Introduction...................................................................................................11
1.2 Front Panel Overview ................................................................................................11
1.3 Rear Panel Overview.................................................................................................12
1.4 Cooling.......................................................................................................................12
1.5 Rack Information........................................................................................................13