Shandong U80II User manual

USER’S MANUAL
Receipt Printer
U80II
Shandong New Beiyang Information Technology Co., Ltd

U80II User’s Manual
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Declaration
Information in this document is subject to change without notice. SHANDONG NEW BEIYANG
INFORMATION TECHNOLOGY CO., LTD. (hereinafter referred to as “SNBC”) reserves the right to
improve products as new technology, components, software, and firmware become available. If users need
further data about this product or have any doubt about safety issues that might arise from using it, please
feel free to contact your local dealer.
No part of this document may be reproduced or transmitted in any form or by any means, electronic or
mechanical, for any purpose without the express written permission of SNBC.
Copyright
Copyright © 2014 by SNBC
Printed in China
Version 1.0
Trademarks
Our registered trademarks:
Warning and Caution
Warning: Items shall be strictly followed to avoid damages to body and devices.
Caution: Items with important information and prompts for operating the printer.
The control system of SNBC has been approved of the following certification:
ISO9001 quality control system certification
ISO14001 environmental control system certification
OHSAS18001 profession health safety control system certification
IECQ QC080000 hazardous material process control system certification
Technical Contact Information
Address: No.169 Huoju Road High-tech Zone, Weihai, China
Hot line: 400-618-1368 800-860-1368
Fax: [phone]
PC: 264209
Website: www.newbeiyang.com.cn

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General Safety Information
Before installing and using the printer, please read the following items carefully.
1. Safety instructions
Don’t touch the tear bar of printer.
The print head is a thermal element and it is at high temperature during printing or just after
operation, therefore please do not touch it and its peripherals for safety reasons.
The thermal head is an ESD-sensitive device. To prevent damage, do not touch either its printing
part or connecting parts.
2. Caution
1) Install the printer on a flat and stable place.
2) Reserve adequate space around the printer so that convenient operation and maintenance can be
performed.
3) Keep the printer away from water source.
4) Do not use or store the printer in a place exposed to heat of fire, moisture, serious pollution and direct
sunlight.
5) Do not place the printer on a place exposed to vibration or impact.
6) No dew condensation is allowed to the printer. In case of such condensation, do not turn on the power
until it has completely evaporated.
7) Connect the DC adapter to an appropriate grounding outlet. Avoid sharing a single electrical with large
power motors and other devices that may cause the fluctuation in voltage.
8) Disconnect the DC adapter when the printer is not used for a long time.
9) Don’t spill water or other materials on the printer. If this happens, turn off the power immediately.
10) Do not allow the printer to start printing when there is no recording paper installed, otherwise the print
head and platen roller will be damaged.
11) To ensure quality print and normal lifetime, use recommended or good quality paper.
12) Shut down the printer when connecting or disconnecting interfaces connectors to avoid damage to the
control board.
13) Set the print darkness to a lower grade as long as the print quality is acceptable. This will help to keep
the print head durable.
14) The printer should only be disassembled or repaired by a technician, who is certified by the
manufacturer.
15) Keep this manual safe and at hand for ready reference.
16) The following content about cutter only applies to printers with cutter.

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Contents
1 Introduction............................................................................................................................................- 1 -
1.1 Outline ............................................................................................................................................- 1-
1.2 Features..........................................................................................................................................- 1-
2 Specifications ........................................................................................................................................- 2 -
2.1 Main specification ...........................................................................................................................- 2-
2.2 Cutter Specification.........................................................................................................................- 3-
2.3 Paper Specification .........................................................................................................................- 3-
2.3.1 Continuous paper.................................................................................................................... - 3 -
2.3.2 2.3.2 Mark paper ..................................................................................................................... - 4 -
2.4 Print and tear off position ................................................................................................................- 5-
2.4.1 Print position ........................................................................................................................... - 5 -
2.4.2 Tear off position ....................................................................................................................... - 5 -
3 Outline and components .......................................................................................................................- 6 -
3.1 Outline and Parts ............................................................................................................................- 6-
3.2 Error LED and Buzzers...................................................................................................................- 7-
3.2.1 Error LED ................................................................................................................................ - 7 -
3.2.2 Description of LED and Error Status ....................................................................................... - 7 -
4 Installation .............................................................................................................................................- 8 -
4.1 Unpacking.......................................................................................................................................- 8-
4.2 Printer installation ...........................................................................................................................- 8-
4.3 Connecting the Power Adapter .......................................................................................................- 8-
4.4 Connecting interface cable .............................................................................................................- 9-
4.5 Connecting the Cash Drawer..........................................................................................................- 9-
4.6 Paper roll loading............................................................................................................................- 9-
4.6.1 Confirm the paper type............................................................................................................ - 9 -
4.6.2 Load/replace a paper roll......................................................................................................... - 9 -
4.7 Paper near end adjustment...........................................................................................................- 10 -
4.7.1 Paper near end position adjustment...................................................................................... - 10 -
4.7.2 Remaining paper amount adjustment of Paper near end sensor ...........................................- 11 -

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4.8 Power on printer and print self-test page ...................................................................................... - 11 -
4.8.1 Power on printer.....................................................................................................................- 11 -
4.8.2 Print self-test page .................................................................................................................- 11 -
5 Printer maintenance ............................................................................................................................- 12 -
5.1 Print head and roller cleaning .......................................................................................................- 12 -
5.2 Mark sensor cleaning....................................................................................................................- 12 -
5.3 Clear paper jam ............................................................................................................................- 12 -
6 Interface Signal ...................................................................................................................................- 14 -
6.1 Parallel interface ...........................................................................................................................- 14 -
6.2 RS-232 serial interface .................................................................................................................- 15 -
6.3 USB interface................................................................................................................................- 15 -
6.4 Ethernet interface .........................................................................................................................- 15 -
6.5 Power interface definition..............................................................................................................- 16 -
6.6 Cashdrawer interface signal definition ..........................................................................................- 16 -
7 Troubleshooting...................................................................................................................................- 18 -
7.1 Printer doesn’t work ......................................................................................................................- 18 -
7.2 Error LED and Buzzer...................................................................................................................- 18 -
7.3 Problems during printing ...............................................................................................................- 18 -
8 Accessories.........................................................................................................................................- 19 -
8.1 Spill proof cover ............................................................................................................................- 19 -
8.2 HERALD – kitchen alarm system..................................................................................................- 19 -
8.3 Power Supply CASE.....................................................................................................................- 19 -
8.4 Wall Mounting ...............................................................................................................................- 19 -
9 Power Management ............................................................................................................................- 21 -

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1 Introduction
1.1 Outline
U80II is a high performance thermal printer, which can be widely used for real-time printing application,
such as POS system, restaurant system, ATM, etc.
U80II can be connected with other devices via parallel interface, serial interface, USB, Ethernet and is
available for WINDOWS 2000/XP/Server 2003/VISTA/WIN7/ WIN8/Server2008 and Linux.
1.2 Features
◇ Low noise, high printing speed
◇ Easy paper loading
◇ Easy use and maintenance
◇ Marked paper and continuous paper available
◇ Compatible with various wide paper
◇ Cutting paper automatically
◇ Cash drawer control connector
◇ Communication connector optional
◇ ESC/POS compatible
◇ Built-in Internal Buzzer
◇ Save paper function
◇ Low consumption design(Min. lower than 1W)

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2 Specifications
2.1 Main specification
Item Specification
Color Black or Ivory
Printing
Print Method Direct Thermal
Resolution 180 × 180 DPI(standard)
Paper width 57.5/69.5/76/80/82.5mm
Print width Max. 72mm
Print speed Standard: Max 200mm/s
Flash capability 2M / 4M (selectable, according to different font library)
Flash LOGO Max. 512K bytes
Data buffer 4K bytes or 45 bytes
Interface Optional
Serial (RS-232,Fix on board)
USB2.0(Full Speed, Fix on board))
Ethernet (Fix on board)
Printer Status Detection Top cover position, Paper end, Print head overheating, Print voltage
Barcode
1D:UPC-A,UPC-E ,JAN8 (EAN8),JAN13 (EAN13), CODE 39,CODE
93,CODE 128, ITF,CODABAR
2D:PDF417,QR,
Fonts Type Font A 12×24,Font B 9 ×17 ,kanji 24 ×24, Kanji Font B:16 x 16
Characters
95 Alphanumeric,
13 types International characters
Traditional/Simplified Chinese, Japanese, Korean (optional)
Command Emulation Supported ESC/POS™
Paper
Paper type Continuous paper, Marked paper
Paper OD Max 83mm
Paper thickness 0.06mm~0.08mm
Power
Supply
Input 100-240VAC, 50-60Hz
Output 24V ± 5%V DC, 1.5A
External Only Power Adaptor
Safety Standards UL, TUV/GS, CE,CCC,
Human-
Machine
Interface
Power switch Micro switch
Button FEED button
LED POWER LED, ERROR LED
Buzzer Built-in buzzer
Reliability
Lifetime of print head 150 km(standard test condition)
Lifetime of cutter 1,500,000 cuts(standard test condition)
MCBF 60,000,000 lines
MTBF 360,000 hours
Operation condition 5°C to 45°C, 20% to 90%RH (40°C)
Storage condition -40°C to 60°C, 20% to 93%RH (40°C)
Dimension 200 L x 145 W x 145 H (mm)

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Weight Approx 1.45Kg
Functions
Cash drawer 2 drives
Feed button config Support(config the printer without computer)
Bi-colour printing Support
Right-up-side Support
Water mark Support
Optional Accessories Spill proof Cover, Herald, Power Adapter Cover
Driver OS
Win2000(32), WinServer2003(32&64), WinServer2008(32&64),
WinXP(32&64), WinVISTA(32&64), Win7(32&64), Win8(32&64),
Linux CUPS,
OPOS, JavaPOS
Software Printer Utility(include EEPROMset, LOGO download, customized
codepage)
2.2 Cutter Specification
Item Parameter Note
Cutter type Slide cutter
Cutting time 500ms The time that one cut takes
Cutting interval 3s 20 times/min. (Max.)
Paper type 0.06～0.08mm Thermal paper or paper with the same
thickness
Operation voltage 24VDC
Max. dynamic current 1.5A 24VDC
Cutter lifetime
1500,000 cuts (reference
paper with thickness of 0.06
mm)
Full or partial cuts
zFull cut: Cut off the paper completely
zPartial cut: 2 mm paper left in middle
2.3 Paper Specification
2.3.1 Continuous paper
zPaper type: Continuous thermal paper
zPaper supply method: Paper roll
zPaper width: 82.5±0.5mm,80±0.5mm, 76±0.5 mm,69.5±0.5mm 57±0.5mm
zPaper thickness: 0.06mm-0.08mm
zThermal senstive layer: Outside
zPaper roll specifications OD(MAX):ф83mm
zRecommended reference paper:
Paper type Manufacturer
TF50KS-E2C,TF50KS-E Nippon Paper Industries Co., Ltd.
F70NA FUJI PHOTO FILM Co., Ltd.
F240AC/F220-VP,
FV230A1,PA220AG,
HP220A
Mitsubishi Paper Mill Co., Ltd.
PD150R, PD160R OJI Paper Co., Ltd.

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F5041, F5051, P5045,
P5055
Mitsubishi HitTec Paper Flensburg
GmbH
KF50, KP440 Kanzan Spezialpapiere GmbH
KT55F20, KT58F20, KT55HS Papier-fabrik August Koehler AG
P300, P350, P530 Kanzaki Specialty Paper
Caution:
Please use the recommended reference paper type or its equivalents. Using the lower quality paper
types might affect the print quality and shorten print-head life.
If the paper is contaminated by chemical or oil, it may discolor or lose heat sensitivity at the polluted
spot.
Do not rub the paper surface strongly against hard objects, otherwise it may discolor.
When the temperature goes up to 70 degrees centigrade, paper will discolor.
Don’t use or store paper under high temperature, high humidity and strong light conditions.
2.3.2 Mark paper
In mark paper mode, U80II determines the cut position and the initial printing position by referencing the
position of the black mark. Black marked paper should meet the following requirement besides that of
standard paper.
z3mm≤L1(mark width)≤13mm.
zL
2(mark length) ≥10mm.
z20mm≤L3(distance between two marks) <500mm.
zMark position: left side (only 80mm paper available) or middle of paper.
zReflectivity: The reflectivity of the black mark must be less than 15% while the reflectivity of the paper
itself exceeds 85%. There shall be no printed objects like text and images in the area between the black
marks.
Caution:
The printer will measure the marks during the printing or feeding process. If the lengths of the mark (L1)
is larger than the default value (default: 13mm), the printer will give a paper-end alarm.

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2.4 Print and tear off position
2.4.1 Print position
zL1: Paper holder width: 83.5±0.5mm
zL2:Max Print width: 72mm
zL3: Distance between left end of print-head and left side of paper house (Fixed) 1.75±1mm
zL4:Distance between right end of print-head and right side of paper house(Fixed) 1.75±1mm
zL5: Left margin (default:0mm)
zL6: Print area width. Can set by command (See Programming Manual)
zL7: Right margin (default: 0mm)
2.4.2 Tear off position
L1 (Distance between Top printing line and Tear off position): about 28mm
L2 (Distance between Top printing line and Auto cutting position): about 11.6mm

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3 Outline and components
3.1 Outline and Parts
1—Power LED
2—Error LED
3—Feed button
4—Tear bar
5—Top cover latch
6—Cutter cover
7—Middle cover
8—Power switch
9— Bottom cover
10—Top cover
11—Top-cover-open sensor
12—Paper sensor
13—Paper guide
14—Printer platen
15—Power connector
16—Cash drawer connector
17—Ethernet interface
18 —Serial interface
19 —USB interface
Functions of parts:
a- Power Indicator (1)
Indicating power status (ON/OFF).
b- Error indicator (2)
Indicating some error status. Under normal conditions, ERROR LED is always off. Under some error
conditions (e.g. paper end), ERROR LED will flash.
c- Feed button (3)
¾Feed paper function
Printer will feed paper when the FEED BUTTON is pressed down under normal condition. Printer will
feed long length paper if keeps pressing down the button.
¾Print self-test page
Press down FEED button while turn on the power, the printer will print out self-test page, including
print length, print width, print speed and so on.
¾Enter button config function
Press down FEED button while turn on the power, the printer will print out self-test page.
Printer will stay in pause state after cutting paper (ERROR LED flashes).Then keep pressing FEED
button, the printer will enter button config mode.
d- Power switch (8)

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“O” power is to turn off printer. “—” power is to turn on printer.
e- Top cover uplifting alarm sensor (11)
Monitor top cover status: open/close.
f- Paper end sensor (12)
To detect if paper is existing or not when using continuous paper; To detect the paper mark when using
black mark paper.
g- Paper guide (13)
There are 4 long slots in paper house bottom. Paper house width can be adjusted to below different
value by inserting paper guide into different slots:82.5 ±0.5mm ,, 80±0.5 mm,76±0.5 mm,69.5±0.5 mm,
57±0.5 mm. the paper house width is 82.5 ±0.5mm if take out the paper guide
Caution:
The paper guide is an indispensable part of the printer and should be kept with the printer.
3.2 Error LED and Buzzers
3.2.1 Error LED
LED Status Description
Power Indicator (Green) (POWER)
On Printer is powered on
Off Printer is powered off
Error Indicator (Red) (ERROR)
Off Printer is in normal status
Flash Printer is in error status or Paper near end
3.2.2 Description of LED and Error Status
Error information ERROR LED Buzzer
Print head is overheating Four times Five times
Input voltage is abnormal Always on Five times
Cutter Error Four times Four times
Cover Is Open Three times Three times
Paper End Twice Twice
Paper near end One times One times
Caution:
The temperature of the print-head is detected by means of a thermistor sensor. If the temperature of
the print head becomes higher than 65 , the protection circuit of the printer will force the printer to℃
stop printing.

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4 Installation
4.1 Unpacking
Check whether all items, which are listed on the packing list, are present and in a good condition. If any
item is damaged or missing, please contact your dealer.
4.2 Printer installation
The U80II can be installed in two positions: horizontally on a table or vertically on a wall.
1. Horizontally on a table
2. Vertically on a wall
4.3 Connecting the Power Adapter
1) Confirm the power switch is turned off.
2) Insert the power cord into the power socket on the back of the printer.
Caution:
Use only the manufacturers supplied power adapter or other equal
model.
When connecting or disconnecting the cable connector of the power adapter, always hold the
connector but not the cable.

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Do not pull on the power adapter cord, otherwise the cord may be damaged or broken, causing a risk
of fire or electric shock.
Do not place the Power adapter cord near a heating device; otherwise, the cover of the cord may melt,
causing a risk of fire or electric shock.
When the printer is not in use for a long period of time, disconnect the Power adapter from the wall
outlet for safety.
4.4 Connecting interface cable
1) Confirm the power switch is turned off.
2) Connect the suitable interface cable with the correct connector to the
connector of the interface board of the printer plug screws (Serial interface)
or clip springs (Parallel interface).
3) Connect the other end of the interface cable to the host.
4.5 Connecting the Cash Drawer
1. Confirm the printer power is turned off.
2. Insert the cash drawer cable into the cash drawer connector on the back of
the printer.
Caution:
Cash drawer interface can be connected only with a cash drawer device
(Do not connect a telephone line and so on).
4.6 Paper roll loading
4.6.1 Confirm the paper type
After connecting of the printer to the mains voltage, with the host and, if applicable, to the cash drawer, the
paper can be loaded and printed.
4.6.2 Load/replace a paper roll
1) Turn off the printer.
2) Open the printer top cover, as in the following figure.
3) Drop in a paper roll in the paper house.
4) Pull the paper roll into the paper holder, and close the printer top cover.
5) Tear off the surplus portion of the paper by using the tear bar.

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Caution:
User can adjust the paper guide position according to the paper roll width as following steps: hold the
hole on back of paper guide and rotate it upwards , then take out the guide; insert it downwards into
the right slot as the paper width; Be sure that the paper rolling direction to be correct as shown in
above picture.
Without paper guide: 82.5±0.5mm.
Paper guide in the slot 1: 80±0.5mm
Paper guide in the slot 2: 76±0.5mm
Paper guide in the slot 3: 69.5±0.5mm
Paper guide in the slot 3&4: 57 ±0.5mm
Confirm that the paper is rolled tightly on the paper roll, otherwise, paper jam or other fault may occur.
The paper roll should be placed straight in the paper compartment and not at an angle. The paper roll
should be able to move freely.
4.7 Paper near end adjustment
4.7.1 Paper near end position adjustment
U80II supports printing both in horizontal and vertical positions. Users can detect the remaining paper in
the horizontal and vertical position by adjusting the paper near end sensor. The default printer setting is for

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horizontal printing and the paper near end sensor is at the bottom of the paper compartment.
To change the paper near end sensor position from horizontal to vertical: First, press the plastic release
button in position 1 along the direction of the arrow. Then rotate thumbwheel in the direction shown. The
paper near end sensor will start to rotate. When the release button rotates to position 2, the change from
horizontal to vertical is complete.
4.7.2 Remaining paper amount adjustment of Paper near end sensor
Remaining paper amount can be adjusted by adjusting the position of paper near end sensor Paper near
end sensor has six levels, the red mark (actual color on printer is white) shows the current level and it can
be adjusted to a different position by moving the click-wheel.
Notes: The standard configuration of the printer is without the function of paper near end.
4.8 Power on printer and print self-test page
4.8.1 Power on printer
Confirm that the printer is connected to power.
4.8.2 Print self-test page
1) Confirm that the printer is connected to power and paper roll is loaded.
2) Confirm that the printer is switched off.
3) Press down the FEED button while turning on the printer power. The configuration page. At the end of
the configuration page the followings text will appear: “Press and Release FEED to continue
SELF-TEST printing” and “Press and Hold FEED to configure the printer” The printer is holding and
waiting for the input while the PAPER LED is flashing.
4) Press down the FEED button momentarily, the printer will print a character test page which is a part of
the self-test.

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5 Printer maintenance
Caution:
Before starting routine maintenance, confirm that the printer power is turned off.
Do not use solvents like gasoline or acetone.
When cleaning sensors, the printer should not be switched on until the pure alcohol has totally
evaporated.
It is recommended that the maintenance cycle should not be longer than one month.
5.1 Print head and roller cleaning
Steps for TPH and roller cleaning are as follows:
1) Turn off the printer power and open the top cover.
2) If printing is just finished, please wait until the print head is completely cooled.
3) Use cotton moistened with alcohol (wringed out) to wipe away the dust on the surface of print head and
roller.
4) Wait until the alcohol is completely evaporated, then close the top cover.
5.2 Mark sensor cleaning
If the printer does not identify the mark effectively, you should clean the mark sensor.
Steps for mark sensor cleaning are as follows:
1) Turn off the printer.
2) Pull the latch to open the back cover of the printer.
3) Keep the back cover open, clean the dust and dirt off the mark sensor using a soft cotton cloth with a
little alcohol.
4) Wait until the alcohol completely evaporated then close the back cover and finish mark sensor cleaning.
5.3 Clear paper jam
Steps for clearing a paper jam are as follows:
1) Turn off the printer power, and open top cover.
2) Clear paper jam and close the top cover.
3) If top cover cannot be opened with paper jammed into the cutter, push up both right and left sides of top
cover together with two hands according to the arrow direction in below figure, pull out the front cover
and expose the white thumb wheel on the cutter sliding blade.
4) Revolve the white thumb wheel on the front end of the cutter by hand; observe the action of the cutter
from the paper path the top cover can not be opened until the cutter sliding blade deviates from the
stationary blade completely, then clear paper jam.

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Caution:
The cutter sliding blade acts slowly during revolving the thumb wheel. Go on revolving and observe
carefully;
If the thumb wheel cannot be turned, do not force the wheel, instead turn it the opposite direction.

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6 Interface Signal
6.1 Parallel interface
Parallel interface can work in IEEE 1284 compatible mode or half-byte mode. The interface is 36PIN
CENTRONICS.
The Interface is defined as below:
PIN Source Function
1 H nStrobe
2 H Data 0 (Least Significant Bit)
3 H Data 1
4 H Data 2
5 H Data 3
6 H Data 4
7 H Data 5
8 H Data 6
9 H Data 7 (Most Significant Bit)
10 P nAck
11 P Busy
12 P Perror
13 P Select
14 H nAutoFd
15 Not defined
16 Logic Gnd
17 Chassis Gnd
18 P Peripheral Logic High
19 Signal Ground (nStrobe)
20 Signal Ground (Data 1)
21 Signal Ground (Data 2)
22 Signal Ground (Data 3)
23 Signal Ground (Data 4)
24 Signal Ground (Data 5)
25 Signal Ground (Data 6)
26 Signal Ground (Data 7)
27 Signal Ground (Data 8)
28 Signal Ground (PError, Select, and nAck)
29 Signal Ground (Busy and nFault)
30 Signal Ground (nAutoFd, nSelctIn, and nInit)
31 H nInit
32 P nFault
33 Not defined
34 Not defined
35 Not defined
36 H nSelectIn

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6.2 RS-232 serial interface
The serial interface of the printer is compatible with RS-232, its connector is 9PIN female D type.
PIN No. Signal definition
PIN1 Not connected
PIN2 RXD
PIN 3 TXD
PIN 4 DTR
PIN 5 Signal Ground
PIN6 DSR
PIN 7 DTR
PIN 8 DSR
PIN 9 Not connected
User can query interface settings status via printing self-test page. The default setting is as follows:
Baud rate: 19200bps, Data bit: 8, Parity bit: none, stop bit: 1
Handshake: DTR/DSR
6.3 USB interface
Parameters
Data transmission: Support USB1.1protocol
Connector (Printer side): USB B type socket. Support and pass USB HUB
1) Interface signal definition and functions
PIN Signal Name Description
1 VBUS +5V
2 DATA- Printer data transmit line minus
3 DATA+ Printer data transmit line plus
4 GND Ground
2) Interface Connector
6.4 Ethernet interface
1) Interface features
¾Support of 10BASE-T communication
¾Compatible with Ethernet II standard frame type
¾Indicator shows network connecting status and data transmission status
¾Supports 9100 port print
¾Supports status back
¾Supports parameter configuration