Shark NINJA COMBI SFP703CO User manual

SharkNinja Operating LLC
US: Needham, MA 02494
1-877-646-5288
ninjakitchen.com
Illustrations may dier from actual product. We are constantly striving to improve our products, therefore
the specifications contained herein are subject to change withoutnotice.
NINJA is a registered trademark of SharkNinja Operating LLC.
NINJA COMBI and SMARTSWITCH are trademarks of SharkNinja LLC.
This product may be covered by one or more U.S. patents. See sharkninja.com/patents for more information.
© 2023 SharkNinja Operating LLC.
SFP703CO_IB_MP_Mv11
@ninjakitchen
TECHNICAL SPECIFICATIONS
Voltage: 120V~, 60Hz
Watts: 1760W
REGISTER YOUR PURCHASE
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THANK YOU for purchasing the Ninja CombiTM
NINJA COMBITM ALL-IN-ONE
MULTI-COOKER, OVEN & AIR FRYER
SFP703CO | Owner’s Guide
1To eliminate a choking hazard for young children, discard all packaging materials immediately upon unpacking.
2This appliance can be used by persons with reduced physical, sensory, or mental capabilities or lack of experience or
knowledge if they have been given supervision and instruction concerning use of the appliance in a safe way and understand
the hazards involved.
3Keep the appliance and its cord out of reach of children. DO NOT allow children to play with or use the appliance. Close
supervision is necessary when used near children.
4Spilled food can cause serious burns. DO NOT let cord hang over edges of tables.
5To prevent fire, DO NOT place appliance on or near a gas or electric stovetop, or in a heated oven.
6Before placing removable complete meal pot in the cooker base, ensure pot and cooker base are clean and dry by wiping with
a soft cloth.
7When removable complete meal pot is empty, DO NOT heat it for more than 10 minutes. Doing so may damage the cooking surface.
8DO NOT use this appliance for deep-frying.
9Caution should be used when searing meats and sautéing. Keep hands and face away from the removable complete meal pot,
especially when adding new ingredients, as hot oil may splatter.
10 This appliance is for household use only. DO NOT use this appliance for anything other than its intended use. DO NOT use in
moving vehicle or boats. DO NOT use outdoors. Misuse may cause injury.
11 Intended for countertop use only. Ensure the surface is level, clean, and dry. DO NOT place the appliance near the edge of a
countertop during operation.
12 To protect against electrical shock DO NOT immerse cord, plugs, or main unit housing in water or other liquid. Cook only in the
basket provided.
13 DO NOT use an extension cord. A short power-supply cord is used to reduce the risk of children grabbing the cord or becoming
entangled and to reduce the risk of people tripping over a longer cord.
14 DO NOT use the appliance if there is damage to the power cord or plug. Regularly inspect the appliance and power cord. If the
appliance malfunctions or has been damaged in any way, immediately stop use and call Customer Service.
15 ALWAYS ensure the appliance is properly assembled before use.
16 DO NOT cover the side air outlet vent or rear air outlet vent while lid is closed. Doing so will prevent even cooking and may
damage the unit or cause it to overheat.
Read and review instructions to understand operation and use of product.
Indicates the presence of a hazard that can cause personal injury, death or substantial property damage if the
warning included with this symbol is ignored.
Avoid contact with hot surface. Always use hand protection to avoid burns.
For indoor and household use only
IMPORTANT SAFETY INSTRUCTIONS
INDOOR HOUSEHOLD USE ONLY. READ ALL INSTRUCTIONS BEFORE USE
WARNING
Failure to follow these instructions could result in electric shock, fire or burn hazard which could cause property damage, personal
injury, or death. When using electrical appliances, basic safety precautions should always be followed, including the following:

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17 DO NOT use accessory attachments not recommended or sold by SharkNinja. DO NOT place accessories in a microwave,
toaster oven, convection oven, or conventional oven, or on a ceramic cooktop, electrical coil, gas burner range, or outdoor
grill. The use of accessory attachments not recommended by SharkNinja may cause fire, electric shock, or injuries.
18 When using this appliance, provide at least 6 inches (15.25 cm) of space above and on all sides for adequate air circulation.
19 ALWAYS follow the maximum and minimum quantities of liquid as stated in instructions and recipes.
20 To avoid possible steam damage, place the unit away from walls and cabinets during use.
21 NEVER use RAPID COOKER functions without adding water and or ingredients to bottom of removable cooking pot.
22 NEVER use SLOW COOK setting without food and liquids in the removable complete meal pot.
23 DO NOT move the appliance when in use.
24 Prevent food contact with heating elements. DO NOT overfill or exceed the MAX fill level of the pot. Overfilling may cause
personal injury or property damage or affect safe use of the appliance.
25 DO NOT use this unit to cook instant rice.
26 Electrical outlet voltages can vary, affecting the performance and heat output of your product. To prevent possible illness,
use a thermometer to check that your food is cooked to the temperatures recommended.
27 Should the unit emit black smoke, unplug immediately and wait for smoking to stop before removing the cooking pot and
crisper plate.
28 DO NOT touch hot surfaces. Appliance surfaces are hot during and after operation. To prevent burns or personal injury,
ALWAYS use protective hot pads or insulated oven mitts and use available handles and knobs.
29 Extreme caution must be used when moving an appliance containing hot oil or other hot liquids. Improper use, including
moving the cooker, may result in personal injury such as serious burns.
30 When unit is in operation, hot steam is released through the air outlet vent. Place unit so vent is not directed toward the
power cord, electrical outlets, cabinets or other appliances. Keep your hands and face at a safe distance from vent.
31 When using SLOW COOK setting, ALWAYS keep the door closed.
32 Serious burns can result from the steam and hot foods inside the inner pot. ALWAYS keep hands, face, and other body parts
away from the release valve prior to or during release and when opening the door after cooking.
33 The cooking pot, crisper plate, and bake tray become extremely hot during the cooking process. Avoid hot steam and
air while removing the cooking pot and crisper plate from the appliance, and ALWAYS place them on a heat-resistant
surface after removing. DO NOT touch accessories during or immediately after cooking.
34 Removable cooking pot, crisper plate, and bake tray can be extremely heavy when full of ingredients. CARE SHOULD BE
TAKEN WHEN LIFTING POT FROM COOKER BASE.
35 DO NOT touch accessories during or immediately after cooking, as they become extremely hot during the cooking process.
To prevent burns or personal injury, ALWAYS use care when handling the product. Use long-handed utensils and protective
hot pads or insulated oven mitts.
36 Cleaning and user maintenance shall not be done by children.
37 Allow unit to cool before cleaning, disassembly, putting in or taking off parts and storage.
38 When not in use and before cleaning, turn the unit off and unplug from socket to disconnect.
39 DO NOT clean with metal scouring pads. Pieces can break off the pad and touch electrical parts, creating a risk of electric shock.
40 Please refer to the Cleaning & Maintenance section for regular maintenance of the appliance.
IMPORTANT SAFETY INSTRUCTIONS
INDOOR HOUSEHOLD USE ONLY. READ ALL INSTRUCTIONS BEFORE USE
SAVE THESE INSTRUCTIONS
WARNING
Failure to follow these instructions could result in electric shock, fire or burn hazard which could cause property damage, personal
injury, or death. When using electrical appliances, basic safety precautions should always be followed, including the following:
USING THE SMARTSWITCH
The SmartSwitch allows you to change between
the two cook modes, which are labeled on the
switch for your reference.
• Combi Cooker
• Air Fry/Stovetop
The SmartSwitch's position will determine which
cooking functions are available for selection.
HOW TO OPEN & CLOSE THE DOOR
To open or close the door, pull from the right side
of the handle. The door will click when it is fully
opened. Likewise, it will click when it closes into
place.
You can open or close the door when the
SmartSwitch is in either the COMBI COOKER or
AIR FRY/STOVETOP position.
ACCESSORY ASSEMBLY & USING THE DOOR

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PARTS & ACCESSORIES
Crisper Plate
Bake Tray
Accessories Included
Combi Cooker Pan
Control Panel
SmartSwitch
USING THE CONTROL PANEL
COOKING FUNCTIONS
COMBI MEALS: Make easy three-part meals with
one touch.
COMBI CRISP: Use to create a combination of
juicy and crisp results.
COMBI BAKE: Bake fluer cakes and quick
breads faster and with less fat.
STEAM: Gently cook delicate foods at a high
temperature.
RICE/PASTA: Choose between cooking no-drain
rice or pasta.
KEEP WARM: Use to maintain warm ingredients
at a food-safe temperature. This function is not
intended to warm food from a cold state.
AIR FRY: Give food crispness and crunch with
little to no oil.
BAKE: Use the unit like an oven for traditional
baked treats and more.
BROIL: Use high heat from above to caramelize
and brown the tops of your food.
PIZZA: Cook pizza perfectly from frozen to table
ready.
NOTE: The position of the SmartSwitch
will determine which options are available
for selection.
NOTE: The light will automatically illuminate
in the last 30 seconds of the cook cycle.
BEFORE FIRST USE
BEFORE FIRST USE
1 Remove and discard any packaging material,
stickers, and tape from the unit.
2 Pay particular attention to operational
instructions, warnings, and important
safeguards to avoid any injury or property
damage.
3 Wash the Combi Cooker Pan, bake tray, and
crisper plate in warm, soapy water, then rinse
and dry thoroughly.
NOTE: Not all models include all functions.
TOAST: Toast bread with shade precision.
SEAR/SAUTÉ: Use the unit as a stovetop for
browning meats, sautéing veggies, simmering
sauces, and more.
SLOW COOK: Cook your food at a lower
temperature for a longer period of time.
SOUS VIDE: French for “under vacuum,” this
function slow cooks food sealed in a plastic bag
in an accurately regulated water bath.
OPERATING BUTTONS
SMARTSWITCH: Move up and down to switch
between COMBI COOKER and AIR FRY/
STOVETOP mode. Available functions for each
mode will illuminate.
FUNCTION (center) arrows: Once you've chosen
a mode using the SmartSwitch, use the center
arrows to scroll through the options until your
desired function is highlighted.
TEMP/SHADE (left-hand) arrows: Use the up/
down arrows to the left of the display to adjust
the cooking temperature or the shade of bread
when toasting.
TIME/SLICES (right-hand) arrows: Use the up/
down arrows to the right of the display to adjust
the cook time or the number of slices of bread
when toasting.
START/STOP button: Press to start cooking.
Pressing the button while the unit is cooking will
stop the current cooking function.
(POWER) button: This button turns the unit
on and o and stops all cooking functions.
(LIGHT) button: Use this button to turn the
unit's interior light on and o.
Spatula
Spoon
Glass Lid

Combi Bake
1 Reference the Inspiration Guide for direction
on how to assemble ingredients and
accessories based on recipes/charts. Be sure
to add water to the Combi Cooker Pan.
2 Move SmartSwitch to COMBI COOKER, then
use the FUNCTION arrows to select COMBI
BAKE. The default temperature setting will
display. Use the TEMP/SHADE arrows to
select a temperature from 250°F to 450°F in
either 10- or 15-degree increments.
3 Use the TIME/SLICES arrows to select
a cook time up to 1 hour 15 minutes in
1-minute increments.
4 Press START/STOP to begin cooking.
5 The display will show progress bars indicating
the unit is building steam. This will take about
20 minutes.
6 When preheating has completed, the timer will
begin counting down.
7 When cook time reaches zero, the unit will beep
and display "End". If your food requires more time,
use the up arrow to the right of the display to
add additional time. The unit will skip preheating.
Steam
1To get started, add water to the Combi Cooker
Pan, then place the crisper plate in the pan.
Add ingredients to the crisper plate, then insert
the pan into Level 1.
2Move SmartSwitch to COMBI COOKER,
then use the FUNCTION arrows to
select STEAM.
3Use the TIME/SLICES arrows to select a
cook time up to 1 hour in 1-minute increments.
4Press START/STOP to begin cooking.
5The unit will begin preheating to bring the
liquid to a boil. The display will show progress
bars, indicating the unit is building steam.
When preheating has completed, the timer
will begin counting down.
6When cook time reaches zero, the unit will
beep and display "End".
Combi Crisp
1 Reference the Inspiration Guide for direction on
how to assemble ingredients and accessories
based on recipes/charts. Be sure to add water
to the Combi Cooker Pan.
2 Move SmartSwitch to COMBI COOKER.
Use the FUNCTION arrows to select Combi
Crisp. The default setting will display. Use the
TEMP/SHADE arrows to select a temperature
from 250°F to 450°F in either 10- or
15-degree increments.
3 Use the TIME/SLICES arrows to select
a cook time up to 1 hour in
1-minute increments.
4 Press START/STOP to begin cooking.
5 The display will show progress bars,
indicating the unit is building steam.
6 When the unit reaches the appropriate steam
level, the timer will begin counting down.
7 When cook time reaches zero, the unit will
beep and display "End". If your food requires
more time, use the up arrow to the right of
the display to add additional time. The unit
will skip preheating.
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USING THE COMBI COOKER FUNCTIONS
To turn on the unit, plug the power cord into a
wall outlet, then press the button.
NOTE: There is no temperature adjustment
when using the STEAM function.
USING YOUR NINJA COMBITM
Combi Meals
1 Add liquid and ingredients to the Combi
Cooker Pan according to the recipe/meal chart.
2 Add ingredients to the bake tray.
3 Insert the Combi Cooker Pan into Level 1
(bottom position) and the bake tray into Level
2 (top position).
4 Move the SmartSwitch up to COMBI COOKER,
then use the FUNCTION arrows to select
COMBI MEALS. The default setting will display.
Use the TEMP/SHADE arrows to select a
temperature from 250°F to 450°F in either
10- or 15-degree increments.
5 Use the TIME/SLICES arrows to select a cook
time up to 1 hour in 1-minute increments.
6 Press START/STOP to begin cooking.
7 The display will show progress bars, indicating
the unit is building steam. When the unit
reaches the appropriate steam level, the timer
will begin counting down.
8 When cook time reaches zero, the unit will
beep and display “End”. If your food requires
more time, use the up arrows to the right of
the display to add additional time. The unit
will skip preheating.
NOTE: After cycle is complete, remove ALL
food and accessories, then close the door and
press the START/STOP button to begin the dry
cycle. This will help to remove excess water.
NOTE: Temperatures over 400°F only extend
to 30 minutes.
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Bake
1Reference the Inspiration Guide for direction
on how to assemble ingredients and
accessories based on recipes/charts.
2Move SmartSwitch to AIR FRY/STOVETOP,
then use the FUNCTION arrows to select
BAKE. The default temperature setting will
display. Use the TEMP/SHADE arrows to
select a temperature from 300°F to 400°F in
either 10- or 15-degree increments.
3 Use the TIME/SLICES arrows to select a cook
time up to 1 hour in 1-minute increments.
4 Press START/STOP to begin cooking.
5 When cook time reaches zero, the unit
will beep and "End".
USING THE AIR FRY/STOVETOP FUNCTIONS
To turn on the unit, plug the power cord into a
wall outlet, then press the button.
Air Fry
1 Place the crisper plate in the Combi Cooker Pan.
2Place ingredients on the crisper plate, then
insert the Combi Cooker Pan into Level 1.
3 Move SmartSwitch to AIR FRY/STOVETOP,
the unit will default to AIR FRY. The default
temperature setting will display. Use the
TEMP/SHADE arrows to select a temperature
from 250°F to 400°F in either 10- or
15-degree increments.
4 Use the TIME/SLICES arrows to select a cook
time up to 1 hour in 1-minute increments.
5 Press START/STOP to begin cooking.
6When cook time reaches zero, the unit
will beep and display "End".
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NOTE: For best results, it is recommended to
periodically shake ingredients during air frying.
You can open the door and toss ingredients
with silicone tipped tongs for even browning.
When done, insert the Combi Cooker Pan back
into Level 1, and close the door.
USING YOUR NINJA COMBITM - CONT.
Rice/Pasta
1To get started, add liquid and rice or pasta to
the Combi Cooker Pan. Insert Combi Cooker
Pan into Level 1.
2Move the SmartSwitch to COMBI COOKER,
then use the FUNCTION arrows to select
RICE/PASTA.
NOTE: The unit will preheat for 3 minutes
before the timer starts.
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3The function will default to RICE. Use either
the TEMP/SHADE or TIME/SLICES UP arrow
to select PASTA. Use either the TEMP/SHADE
or TIME/SLICES DOWN arrow to go back
to RICE.
4Press START/STOP to begin cooking.
The display will show circulating bars
while cooking.
5When the rice or pasta is fully cooked,
the unit will beep and the timer will begin
counting up. This will help to keep ingredients
warm until ready for serving.
Keep Warm
1After your food has finished cooking using
another function, insert the Combi Cooker
Pan into Level 1.
2Move the SmartSwitch to COMBI COOKER,
then use the FUNCTION arrows to select
KEEP WARM.
3Press START/STOP to begin cooking.
The display will show time counting up.
4When finished using the function, press
START/STOP to turn o the unit.
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Sear/Sauté
1Begin by adding ingredients to the Combi
Cooker Pan and inserting it into Level 1.
2Move SmartSwitch to AIR FRY/STOVETOP
then use the FUNCTION arrows to select SEAR/
SAUTÉ. Use the TEMP/SHADE arrows to
select "Lo1," "2," "3," "4," or "Hi5."
3Press START/STOP to begin cooking. The
timer will begin counting up.
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USING YOUR NINJA COMBITM - CONT.
Toast
1Place bread slices in the Combi Cooker Pan.
2Insert the Combi Cooker Pan into Level 1.
3Move the SmartSwitch to AIR FRY/STOVETOP,
then use the FUNCTION arrows to select
TOAST. Default slices and shade will appear.
4Use the TIME/SLICES arrows to select the
number of slices.
5Use the TEMP/SHADE arrows to select a toast
shade of "lite, "med," or "dark."
6Press START/STOP to begin toasting.
7When cook time reaches zero, the unit will
beep and display “End”.
NOTE: You can only use the Sear/Sauté
function with the door open.
NOTE: ALWAYS use nonstick utensils in
the Combi Cooker Pan. DO NOT use metal
utensils, as they will scratch the nonstick
coating on the pot.
NOTE: The Sear/Sauté function will
automatically turn o after 4 hours for "LO1,"
"2," and "3" and 1 hour for "4" and "Hi5."
NOTE: There is no time adjustment available
when using the Sear/Sauté function.
Pizza
1Place frozen pizza on the bake tray.
2Insert the bake tray into Level 1.
3Move the SmartSwitch to AIR FRY/STOVETOP
then use the FUNCTION arrows to select
PIZZA. The default temperature setting will
display. Use the TEMP/SHADE arrows to
select a temperature from 350°F to 450°F in
25-degree increments.
4Use the TIME/SLICES arrows to select a
cook time up to 30 minutes in 1-minute
increments.
5Press the START/STOP button to
begin cooking.
6When cook time reaches zero, the unit will
beep and display "End".
NOTE: For best results, follow the cook time
and temperature found on the box. Be sure to
monitor food to avoid over cooking.
NOTE: The unit will preheat for 3 minutes
before the timer starts.
Broil
1 Add ingredients to the bake tray and insert it
into Level 2.
2 Move SmartSwitch to AIR FRY/STOVETOP,
then use the FUNCTION arrows to select
BROIL. The default temperature setting will
display. Use the TEMP/SHADE arrows to
select a temperature from 350°F to 450°F in
25-degree increments.
3Use the up and down arrows to the right of
the display to select a cook time up to
30 minutes in 1-minute increments.
4 Press START/STOP to begin cooking.
5 When cook time reaches zero, the unit will beep
and display "End".
4Press START/STOP to turn o the SEAR/
SAUTÉ function. To switch to a dierent
cooking function, press START/STOP to
end the cooking function then use the
SmartSwitch and center front arrows to
select your desired function.
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CLEANING & MAINTENANCE
EVERYDAY CLEANING INSTRUCTIONS:
The unit should be cleaned thoroughly after
every use.
1Unplug the unit from the wall outlet and
ensure the unit is fully cool before washing.
2To clean the internal unit and the control
panel, wipe them clean with a damp cloth.
DO NOT use abrasive scouring pads.
3The Combi Cooker Pan, crisper plate, and
bake tray can be washed in the dishwasher.
4If food residue is stuck on the Combi Cooker
Pan or crisper plate, fill the pot with water and
allow to soak before cleaning. DO NOT use
scouring pads. If scrubbing is necessary, use a
non-abrasive cleanser or liquid dish soap with a
nylon pad or brush.
5Air-dry all parts after each use.
NOTE: NEVER put the cooker base in the
dishwasher, or immerse it in water or any
other liquid. NOTE: The Combi Cooker Pan and bottom
heater of the unit will be very hot. Clean the
sides of the interior with caution.
DEEP CLEANING INSTRUCTIONS:
1 Fill Combi Cooker Pan with 3 cups of water.
2 Move SmartSwitch to COMBI COOKER.
3 Select STEAM and set time to 10 minutes.
Close door and press START/STOP.
4 When time reaches zero and the unit has
cooled down, use a wet cloth or sponge to
wipe down the interior of the unit.
CAUTION: When cleaning the interior of the
unit, do not touch the fan.
5 Remove water from pot and be sure to rinse
both the cooking pot and crisper plate to
ensure all residue has been removed.
Slow Cook
1Before getting started, ensure that you are
only using the Combi Cooker Pan without the
crisper plate.
2Move SmartSwitch to AIR FRY/STOVETOP,
then use the FUNCTION arrows select SLOW
COOK. The default temperature setting will
display. Use the TEMP/SHADE arrows to
select "Lo" or "Hi."
3Use the TIME/SLICES arrows to select a
cook time.
4Press START/STOP to begin cooking.
5When cook time reaches zero, the unit will
beep, automatically switch to Keep Warm
mode, and begin counting up.
Sous Vide
1Before getting started, add 12 cups of room-
temperature water to the Combi Cooker Pan.
Then add ingredients to the Combi Cooker Pan.
2Move the SmartSwitch to AIR FRY/STOVETOP,
then use the FUNCTION arrows to select SOUS
VIDE. The default temperature setting will
display. Use the TEMP/SHADE arrows to select
a temperature between 120°F and 190°F in
5-degree increments.
NOTES: Sous Vide is almost always the first
step in the cooking process. Foods should be
finished by using a dry heat method such as
broiling, sauteéing, roasting, or air frying.
Use the Sous Vide function when reheating
food that had been previously cooked using
the Sous Vide function. After preheating
the water, add food in resealable bags and
cook approximately 15–20 minutes using the
desired cook temperature.
NOTE: The SLOW COOK LO time setting
may be adjusted between 6 and 12 hours. The
SLOW COOK HI time setting may be adjusted
between 4 and 12 hours.
NOTES: Time for preheating depends on the
temperature of the water added. Prepare up
to 3 pounds of ingredients during this time by
seasoning them, then placing each portion in a
single-use resealable plastic bag.
For cook times of 4+ hours with a temp above
160°F, double-bag each portion or wrap in
plastic wrap before placing in the plastic bag
to help protect food during the long period of
submersion.
NOTE: For best results, make sure the Combi
Cooker Pan isn't hot or warm, and do not use
warm water.
USING YOUR NINJA COMBITM - CONT.
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3The cook time will default to 3 hours. Use the
TIME/SLICES arrows to select a cook time up
to 12 hours in 15-minute increments, then from
12 to 24 hours in 1-hour increments
4Press START/STOP to begin preheating.
5
The unit will beep when preheating is complete
and "ADD FOOD" will appear on the display.
Open the door and place bags in the water
using the water displacement method:
Working with one bag at a time, leave a corner
of the bag unzipped—as you slowly lower the
bag into the water, the pressure of the water
will force the air out of the bag. When just the
bag’s seal is above the water line, finish closing
the bag, making sure no water gets inside.
Keep the bag’s seal just above the water line.
6Close the door.
7When cook time reaches zero, the unit will beep
and display "End".

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The One (1) Year Limited Warranty applies to purchases made from authorized retailers of
SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original
product only and is not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period
of one (1) year from the date of purchase when it is used under normal household conditions and
maintained according to the requirements outlined in the Owner’s Guide, subject to the following
conditions and exclusions:
What is covered by this warranty?
1. The original unit and/or non-wearable parts deemed defective, in SharkNinja’s sole discretion,
will be repaired or replaced up to one (1) year from the original purchase date.
2. In the event a replacement unit is issued, the warranty coverage ends six (6) months following
the receipt date of the replacement unit or the remainder of the existing warranty, whichever is
later. SharkNinja reserves the right to replace the unit with one of equal or greater value.
What is not covered by this warranty?
1. Normal wear and tear of wearable parts (such as blending vessels, lids, cups, blades, blender
bases, removable pots, racks, pans, etc.), which require regular maintenance and/or replacement
to ensure the proper functioning of your unit, are not covered by this warranty. Replacement
parts are available for purchase at ninjaaccessories.com.
2. Any unit that has been tampered with or used for commercial purposes.
3. Damage caused by misuse, abuse, negligent handling, failure to perform required maintenance
(e.g., failure to keep the well of the motor base clear of food spills and other debris), or damage
due to mishandling in transit.
4. Consequential and incidental damages.
5. Defects caused by repair persons not authorized by SharkNinja. These defects include damages
caused in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts)
when the repair is performed by a repair person not authorized by SharkNinja.
6. Products purchased, used, or operated outside North America.
How to get service
If your appliance fails to operate properly while in use under normal household conditions within the
warranty period, visit ninjakitchen.com/support for product care and maintenance self-help. Our
Customer Service Specialists are also available at 1-877-646-5288 to assist with product support
and warranty service options, including the possibility of upgrading to our VIP warranty service
options for select product categories. So we may better assist you, please register your product
online at registeryourninja.com and have the product on hand when you call.
SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee
of $20.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.
How to initiate a warranty claim
You must call 1-877-646-5288 to initiate a warranty claim. You will need the receipt as proof of purchase.
We also ask that you register your product online at registeryourninja.com and have the product on
hand when you call, so we may better assist you. A Customer Service Specialist will provide you with
return and packing instruction information.
How state law applies
This warranty gives you specific legal rights, and you also may have other rights that vary from state
to state. Some states do not permit the exclusion or limitation of incidental or consequential damages,
so the above may not apply to you.
ONE (1) YEAR LIMITED WARRANTY NJA_1_YR_IB_LMTD_WRNTY_US_ENG
Progress bars appear on the display screen when using COMBI COOKER functions.
• This indicates the unit is building steam. When the unit has finished, your set cook time will begin
counting down.
There is a lot of steam coming from the unit when using the Steam function.
• It’s normal for steam to release through the vent during cooking.
The unit is counting up rather than down.
• The cooking cycle is complete and the unit is in Keep Warm mode.
“ADD POT” error message appears on display screen.
• The Combi Cooker Pan is not properly installed in the cooker base. The Combi Cooker Pan is required
for all COMBI COOKER functions.
“ERR” message appears.
• The unit is not functioning properly. Please contact Customer Service at 1-877-646-5288. So we may
better assist you, please register your product online at registeryourninja.com and have the product
on hand when you call.
TROUBLESHOOTING GUIDE
To order additional parts and accessories, visit ninjaaccessories.com or contact Customer Service at
1-877-646-5288. We ask that you register your product online at registeryourninja.com and have the
product on hand when you call, so we may better assist you.
REPLACEMENT PARTS
1When referencing our Meal Charts, for larger cuts of meat add 3 to 5 minutes to the cook time
(but please note this may overcook grains). We recommend sticking to suggested height and weight
of meats.
2For consistent browning, make sure ingredients are arranged in an even layer on the bottom of
the pot with no overlapping. If ingredients are overlapping, make sure to shake halfway through the
set cook time.
HELPFUL TIPS
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