Sharp AR-M550U Quick start guide

AR-M550U
AR-M620U AR-M700U
Technical Handy Guide

HANDY GUIDE
2 February 2005
The information contained within this guide is subject to change
without prior notice.
For the latest technical and fault finding information,
Please follow the SharpSearch link which can be found on the
http://www.tradenet.sharp.co.uk/tech/
The Handy Guide is not a substitute for the official Sharp Service manuals.
It is for use by Sharp qualified field service engineers with the intention of
improving the efficiency of Sharp Photocopiers.
Should you have relevant information, which is not included within this guide
please contact the Sharp Copier Hotline by e-mail :
[email protected]
SHARP ELECTRONICS (UK) LTD.
Document Systems Support
Technical Services Group
Technical Website.

HANDY GUIDE
3 February 2005
Contents – February 2005
Page
1. Machine Specification 4
2. Machine Options 6
3.Consumables 7
4. Initial Setup Procedure 8
Updated
5. Routine Maintenance 11
Revised
6. Minimum Call Procedure 15
7. Coin Vendor I/F 16
8. Product Key Registration 18
9.FirmwareUpdate 20
10. FlashRom Recovery 23
11. Firmware Revision
Engine 24
Updated
Printer I/F 25 Updated
Facsimile 25
12. Technical Update 26
Updated
13. Test Simulations 28
14. Trouble Codes 34
15. Network Scanner Trouble Codes 37
16. Jam Cause Codes 38
17. PWB Data Storage Location 44
18. Notes 47

MACHINE SPECIFICATIONS
4 February 2005
AR-M550 AR-M620 AR-M700
General
Type Console
Original paper size Max. A3
Printed paper size Max. A3 – Min. A5R
Standard paper capacity 1x 2000 (800+1200) + 2x500 + MB(100) sheets
Maximum paper capacity 1x 2000 (800+1200) + 2x 500 + 3500 + MB(100) sheets
Paper weight Tray 1,2 : 60-105 g/m2Tray 3,4 : 60-205 g/m2(Bypass : 52-205 g/m2)
Output capacity 250 sheets (Face down)
Warm-up time Less than 120 sec.
Resolution (Equivalent) 600 dpi (600 x 1200 dpi in printing) 600dpi
Memory/HDD
128MB + 40 GB HDD (Opt. 64MB/128MB/256MB)
(Actual capacity of HDD is 40GB. Quick folder can store up to 10,000 pages or
1000 files. Main folder and custom folder combined can store up to 20,000
pages or 3000 files.)
Duplex Std
Power consumption 1.84KW
Dimensions (W-D-H) 728x679x1192
Weight 185Kg
Copier
Copy speed(A4:continuous) 55 cpm 62 cpm 70 cpm
E-sort Yes
First copy time 3.9 sec. 3.3 sec.
Continuous copy Max. 999
Scan resolution 600 dpi
Zoom range Platen : 25 - 400 %, DF : 25 - 200 %
Document Feeder Std (DSPF)
Original capacity 150 sheets
Original replacement speed 65 opm (simplex), 76 opm (duplex) for copying
Finishing
Opt. Inserter AR-CF2
(AR-CF2 requires
AR-F15 or 16)
Opt. AR-F15
Staple Finisher
Opt. AR-F16
Saddle Stitch Finisher
Output capacity ----- Upper : 2,000
Lower : 2,000
Upper : 2,000
Lower : 2,000
Functionality
100 sheets insertion
60-256 g/m2
Off-line finishing
50 sheets multi-staple,
Off-set shifting,
Hole punch
(requires
AR-PN4A/C/D)
50 sheets multi-staple,
Booklet with Saddle
stitch, Off-set shifting
Hole punch
(requires
AR-PN4A/C/D)

MACHINE SPECIFICATIONS
5 February 2005
AR-M550 AR-M620 AR-M700
Network Printer Opt. AR-P19 for AR-M550U/620U/700U,
Print speed(A4:continuous) 55 ppm 62 ppm 70 ppm
PDL (Emulation) Std : PCL5e, PCL6
Opt : Post Script3 (AR-PK5)
Interface IEEE1284, USB 1.1/2.0,
10/100BaseTX, Opt. for AR-MxxxU (AR-P19)
Memory 128MB + 40 GB HDD (Opt. 64MB/128MB/256MB)
Supported OS
Win/95/98/Me, WinNT4.0/2000/XP
Mac OS 8.6 - 9.2.2, Mac OS X10.1.5 and 10.2-10.2.8 (excluding10.2.2)
with Opt. AR-PK5)
Bundled Utility Software Sharp Printer Administrator Utility, Status Monitor
Scanning Opt. AR-NS3
Resolution 200dpi, 300 dpi, 400dpi, 600 dpi
Duplex Yes
Destination Sharpdesk, FTP, E-mail
Bundled Utility software Network Scan Tool, Sharpdesk 3.0 (10 licenses), TWAIN driver
Fax Opt. AR-FX8
Communication Formula Super G3, Max. 33,600 bps
Document size Max. A3 – Min. A5
Compression MH, MR, MMR, JBIG
Dial Registration Up to 999 destinations (including e-mail address)
Broadcast transmission Yes, Max. 5000 destinations
PC-Fax Yes

MACHINE OPTIONS
6 February 2005
AR-PK5
AR-NS3
AR-F15
AR-CF2 AR-LC6
AR-FR11
AR-F16 AR-PF1 AR-MM9 AR-FX8
Model Name Description Comments
AR-LC6 3,500 sheet large capacity tray Option
AR-F15 Finisher Option
AR-F16 Saddle Stitch Finisher Option
AR-PN4A/C/D A:2 hole, C:4 hole, D:4 hole wide punch unit Option
(AR-F15 or AR-F16 required)
AR-CF2 Inserter Option
(AR-F15 or AR-F16 required)
AR-P19 Network printer board with NIC Option
AR-PK5 Postscript 3 Kit Option
AR-PF1 Barcode Font Kit Option (AR-P19 is required)
AR-FR11 Data Security Kit Option
AR-NS3 Network Scanner Expansion Kit Option (AR-P19 is required)
AR-FX8 Fax Expansion Kit Option
AR-MM9 Fax Memory (8MB) Option
Note: Items in Blue require “Soft Key” Activation
AR-P19

CONSUMABLES
7 February 2005
Life (Approx)
Model
Name Contents AR-M550 AR-M620 AR-M700 Comment
AR-620LT Toner Cartridge with IC chip 72K 72K A4 @ 6% coverage
AR-621LT Toner Cartridge with IC chip 83K 83K A4 @ 6% coverage
From Apr Production
AR-620LD Developer 25K 300K Use 2 bags
AR-620DM OPC Drum 250K 300K The drum is supplied
with the machine
AR-620KA
Cleaner Blade
Drum Separation Pawl x 4
Screen Grid
Toner Receiving Seal
Charger Plate
Paper Dust Cleaning Unit
DV Seal
DV Side Seal R
DV Side Seal F
MC Cleaner Unit
250K 300K Maintenance Kit 1
AR-620KB
Transfer Belt
Transfer Roller
Transfer Gear
Transfer CL Roller
250K 300K Maintenance Kit 2
AR-700KC
Upper Fuser Roller
Lower Fuser Roller
Fuser Pawls Upper x 6
Fuser Pawls Lower x 4
Heat Seal Base Assembly
Oil Roller
CL Roller Bearing
CL Plate
Heat Roller
Heat Roller Bearing x 2
250K 300K Maintenance Kit 3
AR-620DF DSPF Roller Kit 100K 100K
AR-620RT Main Unit Feeding Roller Kit 100K 100K
SF-SC11 Staple cartridge (5 k) 5K x 3 5K x 3 For AR-F15/16
Common with AR-F11/F12
AR-SC3 Saddle Staple cartridge (2 k) 2K x 3 2K x 3 For AR-F16
Common with AR-F12
Note: AR-620LT has been superseded by AR-621LT

INITIAL SETUP PROCEDURE
8 February 2005
REMOVAL OF MACHINE FROM CARTON
It is recommended to use a fork lift truck however, if a fork
lift truck is not available, it will require 4 people to lift
the machine from the carton
LOCK & PACKING REMOVAL
Number 2/3 mirror base lock screw.
Tray rotation release plate lock.
Fuser pressure release screws (turn fully anticlockwise
DEVELOPER SETUP
Sim 25-01 Developer Stir
Sim 25-02 Developer level setting
PROCESS CONTROL
Sim 44-02 ID & DM Sensor adjustment
TONER INSTALLATION
Before installing the toner cartridge ensure the cartridge
is shaken horizontally several times.
Be careful not to rotate the toner cartridge.
CASSETTE SETUP & PAPER TYPE
Set cassette sizes by adjusting the guides in the cassette.
Paper Type Setting
Custom Settings – Tray Settings
Cont’d

INITIAL SETUP PROCEDURE
9 February 2005
INITIAL SETTINGS
Sim 21-01 Maintenance Cycle Setting
ARM550U set 250k
ARM620U set 300k
ARM700U set 300k
Sim 26-02 LCC Paper Size Set-up
Sim 26-05 A3 paper count ( set 1or 2 counts)
Sim 26-06 Destination setup.
Sim 26-35 Set Multi Error Counter
Set to 1 (Multi Count
IMAGE WRITING DISTORTION (SKEW)
Sim 64-01 Print Area adjust
Pattern 71
Density 100
Level 3
IMAGE POSITION & OFF CENTRE
Sim 50-05 Print Area adjust (Sub scan)
Image Off-Centre adjustment.
Adjust (All Cassettes)
Sim 50-12 OC & RADF Off Centre Adjust
COPY IMAGE POSITION
Sim 50-01 OR
Sim 50-02 Lead/Rear Edge, Image Loss & Void Adjustment
COPY DENSITY
Sim 46-02 Copy Density Adjustment.
Cont’d

INITIAL SETUP PROCEDURE
10 February 2005
OTHER
Sim 26-10 Trial Mode activation – Network Scanner
Sim 22-06 Print All Simulation Data
FAX – AR-FX8
Sim 66-02 Fax Destination
Sim 66-10 Image Memory Clear
(only perform when AR-MM9 is installed)
CUSTOM SETTINGS
Entry Mode :
Press Custom Settings key
Press KEY OPERATOR PRG.
Enter Key Operator code (DEFAULT – 00000)
Change Key Operator Password:
Enter Key Operator mode, using procedure listed above
Press Key operator code change
Enter new 5-digit code
Press OK key.