Sharp MX-C250F User manual

5/08/2015
MX-C250F
MX-C300W
MX-C301W
Technical Handy Guide
AUGUST 2015
CONTENT
Product Specification
2
Watermark Update
40
Product Options
5
EEPROM Handling Procedure
42
Consumables
7
HDD Replacement Procedure
43
Initial Setup
8
SD Card Replacement Procedure
45
Colour Calibration
11
Firmware & Print Driver Revision
47
Maintenance
14
Test Simulation
48
Updated
Operating System Support
17
Updated
Trouble Codes
54
Electrical
19
Sensor Location
57
Wireless LAN Setup
21
NEW
Jam Cause Codes
59
MX-C250/300 Firmware Upgrade
29
Repair Hints
60
MX-C301W Firmware Upgrade
32
Technical Bulletin Index
63
MX-C301W Firmware Recovery
36
Document Reference
64
E-Manual Update
38
Notes
65

PRODUCT SPECIFICATION
SHARP
2
MX-C250F
MX-C300W
MX-C301W
GENERAL SPECIFICATION:
Type:
Desktop
Original Paper Size:
Max. A4
Printed paper Size:
Tray: A4R –A5R, 8.5 x 11R –5.5 x 8.5R,
Bypass: A4R –A6R, 8.5 x 14 –5.5 x 8.5R, Envelope, Custom
Standard Paper Capacity:
300 (250-sheet + 50-sheet Multi bypass)
Maximum Paper Capacity:
800 (250-sheet+ 50-sheet Multi bypass + opt 500-sheet)
Paper Weight:
Tray: 60 g/m2 –105 g/m2, Bypass: 55 g/m2 –220 g/m2
Output Capacity:
150 sheets (Face down)
Warm-up Time:
29 sec
18 sec
Resolution (dpi):
600 x 600
600 x 600
9600 (equivalent) x 600
Memory:
512 MB
SD Card: 4 GB,
ICU: 2GB(STD),
PCL Accelerator:
1GB(STD), 2GB(Opt)
HDD:
N/A
Std: 250GB
Duplex:
Std. (60 g/m2 –105 g/m2)
LCD:
Mono 5-line LCD
Colour 7”
Dimensions (WDH):
429 x 509 x 398 mm
429 x 509 x 421 mm
429 x 569 x 474 mm
Weight:
28kg
29kg
33kg
Machine Life:
300K or 5 Years (whichever comes first)
Average Monthly Volume:
1-2K, Max 3K
1-3K, Max 5K
1-3K, Max 5K
ENVIRONMENTAL:
Power Consumption:
1.15kW
1.3kW
TEC Value (Standard Tier 2):
1.69kWh
2.01kWh
2.2kWh
Noise (Sound Pressure):
Ready: 37.9db (STD),
Operation: 54.3db (Max)
Ready: 34.3db (STD),
Operation: 55.5db (Max)
Ready: 23.1db (STD),
Operation: 54.5db (Max)
COPIER SPECIFICATION:
Copy Speed (Max):
Col & B/W: 25 ppm
Col & B/W: 30 ppm
E-Sort:
Yes / Yes
First Copy Time (OC):
Colour: 18 sec / B/W 10 sec
Colour: 7.4 sec
B/W 6.3 sec
First Copy Time (SPF/RSPF):
SPF: Colour 22 sec / B/W 14 sec
RSPF: Colour 25 sec / B/W 16 sec
Colour 11 sec
B/W 7.6 sec
Continuous Copy:
Max 999
Tandem Copy:
Not Supported
Scan Resolution:
Platen: 600 x 600 dpi / 600 x 400 dpi (default)
SPF / RSPF: 600 x 600 dpi / 600 x 300 dpi (default)
Zoom Range:
25 - 400% (Document Feeder: 25 –200 %)
DOCUMENT FEEDER:
Type:
STD: SPF
STD: RSPF
STD: RSPF
Original Capacity:
35 sheets (85 g/m2)
50 sheets (85 g/m2)
50 sheets (85 g/m2)
Max. Replacement Speed:
Colour: 9 opm, B/W: 18 opm (Copy/Scan),
9 opm (Fax)
Colour: & B/W: 35 opm

SHARP
PRODUCT SPECIFICATION
3
MX-C250F
MX-C300W
MX-C301W
DOCUMENT FILING:
Capacity:
N/A
20GB (Quick Folder) +
100GB (Main/Custom
Folder)
Quick Folder:
Max. 10,000 pages or
1000 files.
Main & Custom Folder:
Max. 20,000 pages or
3000 files
User Registrations:
1000
Preview Thumbnails:
Supported
PRINTER SPECIFICATION:
Print Speed (Max.):
Col & B/W: 25 ppm
Col & B/W: 30 ppm
PDL (Emulation):
STD: PCL6, Postscript 3
STD: PCL6, Postscript 3
Opt. XPS [MX-PUX1 &
2GB Expansion RAM]
Interface:
USB 2.0, 10Base-T, 100Base-TX
USB 2.0, 10Base-T,
100Base-TX, 1000Base-T
Protocol:
TCP/IP (IPv4, IPv6)
Supported OS:
Windows® XP*/ Vista*, Windows® 7*, Windows® 8*, Windows® 8.1*,
Windows® Server 2003* / 2008* / 2008R2 / 2012 / 2012R2 (*32/64bit).
Mac OSX 10.4.x, 10.5.x, 10.6.x, 10.7.x, 10.8.x, 10.9.x
XPS - Windows Vista only (Opt: MXPUX1 & 2GB Expansion RAM
for MX-C301W only)
Bundled Utility Software:
Status Monitor
Tandem Print:
Not supported
Airprint Support:
Supported using Third Party Solution only.
Sharpdesk Mobile:
Supported
SCANNER [IMAGE SEND]:
Requirement:
STD
Type:
Colour
Resolution:
100, 200, 300, 400, 600 dpi
File Format:
Mono: TIFF, XPS, PDF, PDF/A & Encrypted PDF,
Colour: TIFF, JPEG, XPS, PDF, PDF/A & Encrypted PDF,
Duplex:
Not supported
Supported
Supported
Destination:
Desktop (Sharpdesk), FTP, E-Mail, SMB Folder, USB Memory, TWAIN / WIA
compliant, HDD [MX-C301W only], I-Fax (SMTP - MX-C301W only)
LDAP:
Supported
Bundled Utility software:
Network Scan Tool, Sharpdesk 3.3 (1 license),
FACSIMILE:
Requirement:
STD
Communication Formula:
Super G3
Communication Line:
PSTN
Transmission Speed:
2sec.range (Super G3/JBIG) 6sec.range (G3/ECM)
Dial Registration:
Max 1000
Document Size:
A3 - A5,
Compression:
MH,MR,MMR,JBIG
Inbound Routing:
Yes (Network Folder only)
PC Fax:
Yes (For Windows only)

PRODUCT SPECIFICATION
SHARP
4
MX-C250F
MX-C300W
MX-C301W
WIRELESS LAN:
Requirement:
N/A
STD
Compliant Regulation:
IEEE802.11n/g/b
Access Mode:
Infrastructure mode,
Software AP mode (Adhoc).
Security:
WEP, WPA Personal, WPA2 Personal
Center frequency/ Channel:
IEEE802.11n max 150M bps
IEEE802.11 n/g/b: 2.4 GHz / 1-13ch
Transmission Rate:
IEEE802.11g max. 54M bps
IEEE802.11b max 11 M bps
Max Number of Connections:
Infrastructure Mode: As defined by the Access
Point/Router.
Software AP Mode: 5 concurrent connections.

SHARP
PRODUCT OPTIONS
5
MX-C301W
MX-PUX1
XPS Expansion
MX-PF10
Barcode Font
MX-FWX1
Internet Fax Kit
MX-AMX1
Application Integration Module
MX-AMX2
Application Communication Module
MX-AMX3
External Account Module
MX-CS11
Paper Feed Unit
MX-C250F
MX-C300W

PRODUCT OPTIONS
SHARP
6
Machine Options
MX-C301W
Model
Description
Comment
MX-CS11
1 x 500 sheet paper feed unit
MX-PUX1
XPS expansion kit
Requires 2GB Expansion RAM
-
2GB Expansion memory board for MXPUX1
Local Purchase
MX-PF10
Barcode font kit
MX-FWX1
Internet-Fax expansion kit
MX-FR46U
Data security kit (Commercial version)
MX-AMX1
Application integration module
MX-AMX2
Application communication module
MX-AMX3
External account module
MX-USX1
Sharpdesk Additional license kit (1 license)
MX-USX5
Sharpdesk Additional license kit (5 licenses)
MX-US10
Sharpdesk Additional license kit (10 licenses)
MX-US50
Sharpdesk Additional license kit (50 licenses)
MX-USA0
Sharpdesk Additional license kit (100 licenses)
MX-UN01A
Sharp OSA-Network Scanner Tool (1 license)
Requires MX-AMX2
MX-UN05A
Sharp OSA-Network Scanner Tool (5 licenses)
MX-UN10A
Sharp OSA-Network Scanner Tool (10 licenses)
MX-UN50A
Sharp OSA-Network Scanner Tool (50 licenses)
MX-UN1HA
Sharp OSA-Network Scanner Tool (100 licenses)
Machine Options
MX-C250F, MX-C300W
Model
Description
Comment
MX-CS11
1 x 500 sheet paper feed unit
MX-USX1
Sharpdesk Additional license kit (1 license)
MX-USX5
Sharpdesk Additional license kit (5 licenses)
MX-US10
Sharpdesk Additional license kit (10 licenses)
MX-US50
Sharpdesk Additional license kit (50 licenses)
MX-USA0
Sharpdesk Additional license kit (100 licenses)

SHARP
CONSUMABLES
7
CONSUMABLES
MX-C250F
MX-C300W
MX-C301W
Product Code
Description
Approx. Life
MX-C30GTB
Black Toner Cartridge
(A4 @ 5%)
6k
MX-C30GTC
Cyan Toner Cartridge
(A4 @ 5%)
6k
MX-C30GTM
Magenta Toner Cartridge
(A4 @ 5%)
6k
MX-C30GTY
Yellow Toner Cartridge
(A4 @ 5%)
6k
MX-C30DR
Drum Cartridge
Colour: 45k*
Mono: 75k*
MX-C30GVB
Black Developer Cartridge
75k
MX-C30GVC
Cyan Developer Cartridge
45k
MX-C30GVM
Magenta Developer Cartridge
45k
MX-C30GVY
Yellow Developer Cartridge
45k
SERVICE
MX-C30FU
Fusing Unit for MX-C250/300 only.
150k
X
MX-C33FU
Fusing Unit for MX-C301W only.
X
150k
MX-C30U1
Primary Transfer Unit
150k
MX-C30HB
Toner Collection Container
8k
Notes:
Toner starter pack is supplied with MX-C250F/300W/301W –Approx. CMYK life (A4 @ 5%) = 1k.
CMYK Developer Cartridge is also supplied/preinstalled with MX-C250F/300W/301W.
* The consumable life is specified by 575K rotations therefore, the page count life indicated above is for
approx. guidance only.

INITIAL SETUP
SHARP
8
TONER INSTALLATION & REPLENISHMENT
Developer setup has been executed during machine production therefore, it is
not necessary to execute Sim25-02 after unpacking the machine.
Remove Protective Caps from Developer Units (x4).
(Please retain the Caps as they are used for transporting).
Install CMYK Toner Cartridges.
Caution:
DO NOT open any Exterior Cover, Power OFF/ON or enter Simulation Mode
during Initial Toner Replenishment.
PRODUCT ACTIVATION & FIRMWARE UPGRADE
Activation of Optional Product.
Sim 22-05 Check Firmware version(s):- Upgrade to latest version.
INITIAL SETUP
Sim 26-06 Machine Destination.
Sim 26-35 Set Multi Error Counter Set to 1 (Multi Count).
Sim 55-03 Process Mixed Size Pages (orientation) when Printing in Duplex:-
SSW 3-6, 0 = Disable, 1 = Enable.
Sim 55-03 Toner Remain Status Display: SSW 22-5, 0 = Disable, 1 = Enable
[MX-C301W only].
System Settings: Adjust Date/Time (Inc. Daylight Saving setting).
Network Settings –Print Port Settings: Disable WSD.
Set cassette size by adjusting the guides in the cassette.
PRINT IMAGE POSITION & MAGNIFICATION
Manual Adjustment:-
Sim 50-10 BK MAG (inside dimension).
Measure the length of 14 squares around the centre area of the
test print and check whether the length is 140 +/- 0.7mm.
Sim 50-10 Image Off Centre Adjustment.
Sim 50-05 Printer Lead Edge & Void Adjust.
IMAGE SKEW & COLOUR REGISTRATION
Sim 50-22 Colour Registration/Skew & OPC Drum Phase Adjustment
Check/Adjust SKEW (CMY) so value is within the following range:-
SKEW_C : +/-30, SKEW_M : +/-40, SKEW_Y : +/-20 (Result=OK).

SHARP
INITIAL SETUP
9
HALF TONE COLOUR CALIBRATION
Sim 46-24 Colour Balance Adjustment/Calibration [MX-C250/300 only].
Sim 46-74 Colour Balance Adjustment/Calibration [MX-C301W only].
COPY IMAGE QUALITY
Check Image Quality (Copy Mode) –Density, Magnification, Lead Edge & Void.
If NG, perform the following adjustments as required:-
Sim 46-01 Copy Density Adjust. (Colour).
Sim 46-02 Copy Density Adjust. (B/W).
Sim 46-09 SPF Copy Density Adjust.
Manual Adjustment (Magnification, Lead Edge, Void, Off Centre etc).:
Sim 48-01 Magnification Adjustment (OC & SPF).
Sim 50-01 Lead/Rear Edge, Loss & Void Adjust.
Sim 50-12 OC & SPF Off Centre Adjust.
PRINT IMAGE QUALITY
Check Image Quality (Print Mode) –Density.
Sim 64-05 PCL Density Test Page.
Sim 64-06 PS Density Test Page.
FACSIMILE
Sim 66-02 Fax SW Setting (Destination).
Sim 66-10 Fax Memory Clear.
OPTION CONFIGURATION
EXTERNAL ACCOUNTING MODULE –MX-AMX3
Sim 55-03 Auto clear function before Copy job execution:-
SSW 1-5 0 = Disable, 1 = Enable.
Sim 55-03 USB Card Reader detection control:-
SSW 6-8 0 = Disable, 1 = Enable.
Sim 55-03 Continuous print mode (job queuing for OSA):-
SSW 24-7 0 = Disable, 1 = Enable.

INITIAL SETUP
SHARP
10
MFP DATA BACKUP
Sim 22-06 Data Simulation Print.
Device Clone & Storage Backup.
Sim 56-01 Backup EEPROM Data to HDD [MX-C301W only].