Sharp MX-C358F User manual

DIGITAL FULL COLOR
MULTIFUNCTIONAL SYSTEM
MX-C358F
User's Guide
May 2023
Machine type:
7531
Model:
28H

Contents
Safety information........................................................................................ 6
Conventions.......................................................................................................................................................... 6
Product statements............................................................................................................................................. 6
Learn about the printer................................................................................ 9
Printer configurations......................................................................................................................................... 9
Using the control panel.................................................................................................................................... 10
Understanding the status of the indicator light..........................................................................................10
Selecting paper....................................................................................................................................................11
Set up, install, and configure.................................................................... 20
Selecting a location for the printer............................................................................................................... 20
Attaching cables................................................................................................................................................. 21
Setting up and using the home screen applications...............................................................................22
Setting up and using the accessibility features.........................................................................................27
Setting up the printer to fax............................................................................................................................29
Configuring the e‑mail SMTP settings......................................................................................................... 35
Loading paper and specialty media............................................................................................................. 43
Installing and updating software, drivers, and firmware.........................................................................50
Installing hardware options............................................................................................................................ 52
Networking..........................................................................................................................................................69
Secure the printer....................................................................................... 72
Locating the security slot.................................................................................................................................72
Erasing printer memory....................................................................................................................................72
Erasing printer storage drive.......................................................................................................................... 73
Restoring factory default settings..................................................................................................................73
Statement of Volatility.......................................................................................................................................73
Print.............................................................................................................. 75
Printing from a computer.................................................................................................................................75
Printing from a mobile device........................................................................................................................ 75
Printing from a flash drive................................................................................................................................76
Supported flash drives and file types...........................................................................................................77
Configuring confidential jobs..........................................................................................................................77
Contents 2

Printing confidential and other held jobs.................................................................................................... 78
Printing a font sample list................................................................................................................................ 79
Printing a directory list......................................................................................................................................79
Placing separator sheets between copies..................................................................................................79
Canceling a print job.........................................................................................................................................79
Adjusting toner darkness................................................................................................................................ 79
Copy............................................................................................................. 80
Using the automatic document feeder and scanner glass.................................................................... 80
Making copies....................................................................................................................................................80
Copying photos................................................................................................................................................. 80
Copying on letterhead...................................................................................................................................... 81
Copying on both sides of the paper..............................................................................................................81
Reducing or enlarging copies......................................................................................................................... 81
Collating copies.................................................................................................................................................. 81
Placing separator sheets between copies.................................................................................................. 81
Copying multiple pages onto a single sheet............................................................................................. 82
Copying cards.................................................................................................................................................... 82
Creating a copy shortcut................................................................................................................................. 82
E-mail............................................................................................................83
Using the automatic document feeder and scanner glass.................................................................... 83
Sending an e-mail..............................................................................................................................................83
Creating an e-mail shortcut............................................................................................................................ 83
Fax................................................................................................................ 84
Using the automatic document feeder and scanner glass.................................................................... 84
Sending a fax......................................................................................................................................................84
Scheduling a fax................................................................................................................................................ 85
Creating a fax destination shortcut.............................................................................................................. 85
Changing the fax resolution........................................................................................................................... 85
Adjusting the fax darkness............................................................................................................................. 86
Printing a fax log................................................................................................................................................86
Blocking junk faxes...........................................................................................................................................86
Holding faxes......................................................................................................................................................86
Forwarding a fax................................................................................................................................................86
Contents 3

Scan..............................................................................................................88
Using the automatic document feeder and scanner glass.................................................................... 88
Scanning to a computer.................................................................................................................................. 88
Scanning to an FTP server..............................................................................................................................89
Creating an FTP shortcut................................................................................................................................ 89
Scanning to a network folder.........................................................................................................................89
Creating a network folder shortcut.............................................................................................................. 90
Scanning to a flash drive.................................................................................................................................90
Use printer menus...................................................................................... 92
Menu map........................................................................................................................................................... 92
Device...................................................................................................................................................................93
Print..................................................................................................................................................................... 108
Paper.................................................................................................................................................................... 117
Copy..................................................................................................................................................................... 119
Fax....................................................................................................................................................................... 123
E-mail................................................................................................................................................................... 137
FTP.......................................................................................................................................................................144
USB Drive...........................................................................................................................................................148
Network/Ports................................................................................................................................................... 153
Security...............................................................................................................................................................166
Cloud Services..................................................................................................................................................173
Reports................................................................................................................................................................174
Troubleshooting................................................................................................................................................175
Forms Merge..................................................................................................................................................... 175
Printing the Menu Settings Page..................................................................................................................177
Maintain the printer.................................................................................. 178
Checking the status of parts and supplies................................................................................................ 178
Configuring supply notifications...................................................................................................................178
Setting up e‑mail alerts...................................................................................................................................178
Viewing reports................................................................................................................................................ 179
Ordering parts and supplies..........................................................................................................................179
Replacing parts and supplies....................................................................................................................... 180
Cleaning printer parts....................................................................................................................................222
Saving energy and paper............................................................................................................................. 230
Contents 4

Moving the printer to another location..................................................................................................... 230
Shipping the printer.........................................................................................................................................231
Troubleshoot a problem.......................................................................... 232
Print quality problems....................................................................................................................................232
Printing problems............................................................................................................................................233
The printer is not responding......................................................................................................................258
Unable to read flash drive............................................................................................................................ 259
Enabling the USB port...................................................................................................................................260
Clearing jams................................................................................................................................................... 260
Network connection problems....................................................................................................................269
Hardware options problems........................................................................................................................ 272
Issues with supplies........................................................................................................................................273
Paper feed problems......................................................................................................................................274
E-mailing problems.........................................................................................................................................276
Faxing problems.............................................................................................................................................. 277
Scanning problems........................................................................................................................................ 282
Color quality problems.................................................................................................................................. 289
Contacting your dealer...................................................................................................................................291
Notices.......................................................................................................292
Index...........................................................................................................307
Contents 5

Safety information
Conventions
Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
CAUTION: A caution indicates a potentially hazardous situation that could injure you.
Dierent types of caution statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—TIPPING HAZARD: Indicates a crush hazard.
CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.
Product statements
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,
multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily
overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer
performance.
CAUTION—POTENTIAL INJURY: Do not use this product with an inline surge protector. The use of a
surge protection device may result in a risk of fire, property damage, or poor printer performance.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near
water or wet locations.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
Safety information 6

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power
cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects
such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect
the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet
before inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external
connections (such as Ethernet and telephone system connections) are properly installed in their marked
plug-in ports.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require
two or more people to lift it safely.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
•Make sure that all doors and trays are closed.
•Turn o the printer, and then unplug the power cord from the electrical outlet.
•Disconnect all cords and cables from the printer.
•If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
•If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
•If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same
time.
•Always use the handholds on the printer to lift it.
•Any cart used to move the printer must have a surface able to support the full footprint of the printer.
•Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
•Keep the printer in an upright position.
•Avoid severe jarring movements.
•Make sure that your fingers are not under the printer when you set it down.
•Make sure that there is adequate clearance around the printer.
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, contact the place where you purchased the printer.
Safety information 7

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this
label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified in the User’s Guide may result in hazardous
radiation exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.
There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,
or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions
and local regulations.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer
is not responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service representative.
SAVE THESE INSTRUCTIONS.
Safety information 8

Learn about the printer
Printer configurations
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, contact the place where you purchased the printer.
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
You can configure your printer by adding any of the following options:
•A 650-sheet duo tray
•A 650-sheet duo tray and up to two 550-sheet trays
•Up to three 550-sheet trays
For more information, see “Installing optional trays” on page 53.
1ADF tray
2ADF bin
3Control panel
Learn about the printer 9

4Standard 250-sheet tray
5Optional 650-sheet duo tray
Note: The tray is composed of a 550‑sheet tray and a 100‑sheet multipurpose feeder.
6Optional 550-sheet trays
7Manual feeder
8Standard bin
9Convenience stapler
10 Automatic document feeder (ADF)
Using the control panel
Control panel part Function
1Power button •Turn on or turn o the printer.
Note: To turn o the printer, press and hold the power button for five seconds.
•Set the printer to Sleep mode.
•Wake the printer from Sleep or Hibernate mode.
2Display •View the printer messages and supply status.
•Set up and operate the printer.
3Indicator light Check the status of the printer.
Understanding the status of the indicator light
Indicator light Printer status
O The printer is o.
Solid blue The printer is ready.
Blinking blue The printer is printing or processing data.
Blinking red The printer requires user intervention.
Solid amber The printer is in Sleep mode.
Blinking amber The printer is in Deep Sleep or Hibernate mode.
Learn about the printer 10

Selecting paper
Paper guidelines
Use the appropriate paper to prevent jams and help ensure trouble‑free printing.
•Always use new, undamaged paper.
•Before loading paper, know the recommended printable side of the paper. This information is usually
indicated on the paper package.
•Do not use paper that has been cut or trimmed by hand.
•Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.
•Do not use coated papers unless they are specifically designed for electrophotographic printing.
Paper characteristics
The following paper characteristics aect print quality and reliability. Consider these factors before printing on
them.
Weight
Trays can feed paper of varying weights. Paper lighter than 60 g/m2(16 lb) may not be sti enough to feed
properly, and may cause jams. For more information, see the “Supported paper weights” topic.
Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can
occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper
unwrapped in hot, humid, cold, or dry conditions can contribute to paper curling before printing and can cause
feeding problems.
Smoothness
Paper smoothness directly aects print quality. If paper is too rough, toner cannot fuse to it properly. If paper
is too smooth, it can cause paper feeding or print quality issues. We recommend the use of paper with 50
Sheeld points.
Moisture content
The amount of moisture in paper aects both print quality and the printer ability to feed the paper correctly.
Leave paper in its original wrapper until you use it. Exposure of paper to moisture changes can degrade its
performance.
Before printing, store paper in its original wrapper for 24 to 48 hours. The environment in which the paper is
stored must be the same as the printer . Extend the time several days if the storage or transportation
environment is very dierent from the printer environment. Thick paper may also require a longer conditioning
period.
Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long which runs the
length of the paper, or grain short which runs the width of the paper. For recommended grain direction, see the
“Supported paper weights” topic.
Learn about the printer 11

Fiber content
Most high‑quality xerographic paper is made from 100 percent chemically treated pulped wood. This content
provides the paper with a high degree of stability, resulting in fewer paper feeding problems and better print
quality. Paper containing fibers such as cotton can negatively aect paper handling.
Unacceptable paper
The following paper types are not recommended for use with the printer:
•Chemically treated papers that are used to make copies without carbon paper. They are also known as
carbonless papers, carbonless copy paper (CCP), or no carbon required (NCR) paper.
•Preprinted papers with chemicals that may contaminate the printer.
•Preprinted papers that can be aected by the temperature in the printer fuser.
•Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm
(±0.09 in.). For example, optical character recognition (OCR) forms.
Sometimes, registration can be adjusted with a software app to print successfully on these forms.
•Coated papers (erasable bond), synthetic papers, or thermal papers.
•Rough‑edged, rough or heavily textured surface papers, or curled papers.
•Recycled papers that fail EN12281:2002 (European).
•Paper weighing less than 60 g/m2(16 lb).
•Multiple‑part forms or documents.
Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:
•Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.
•Extend the time several days if the storage or transportation environment is very dierent from the printer
environment. Thick paper may also require a longer conditioning period.
•For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent.
•Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative
humidity between 40 and 60 percent.
•Store paper in cartons, on a pallet or shelf, rather than on the floor.
•Store individual packages on a flat surface.
•Do not store anything on top of individual paper packages.
•Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and
wrapper help keep the paper clean, dry, and flat.
Selecting preprinted forms and letterhead
•Use grain long paper.
•Use only forms and letterhead printed using an oset lithographic or engraved printing process.
•Avoid paper with rough or heavily textured surfaces.
•Use inks that are not aected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet
these requirements; latex inks might not.
Learn about the printer 12

•Print samples on preprinted forms and letterheads considered for use before buying large quantities. This
action determines whether the ink in the preprinted form or letterhead aects print quality.
•When in doubt, contact your paper supplier.
•When printing on letterhead, load the paper in the proper orientation for your printer.
Supported paper sizes
Paper sizes supported by the trays, manual feeder, and two-sided printing
Paper size and
dimension
Standard
250‑sheet tray
Manual
feeder
Optional 650‑sheet duo tray Optional
550‑sheet
tray
Two‑sided
printing
550‑sheet
tray
Multipurpose
feeder
A4
210 x 297 mm (8.27 x 11.7
in.)
A5 Portrait (SEF)1,2
148 x 210 mm (5.83 x 8.27
in.)
XX X X
A5 Landscape (LEF)1,2
210 x 148 mm (8.27 x 5.83
in.)
XXXX
A6
105 x 148 mm (4.13 x 5.83
in.)
XXX
1/3 A4
95 x 210 mm (3.7 x 8.3 in.)
XXX
JIS B5
182 x 257 mm (7.17 x 10.1
in.)
X
Letter
215.9 x 279.4 mm (8.5 x 11
in.)
Legal
215.9 x 355.6 mm (8.5 x
14 in.)
1Load this paper size into the standard tray and the manual feeder with the long edge entering the printer first.
2Load this paper size into the optional trays and the multipurpose feeder with the short edge entering the printer
first.
3When Universal is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is specified
by the software application.
4Load narrow paper with the short edge entering the printer first.
5When Other Envelope is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is
specified by the software application.
Learn about the printer 13

Paper size and
dimension
Standard
250‑sheet tray
Manual
feeder
Optional 650‑sheet duo tray Optional
550‑sheet
tray
Two‑sided
printing
550‑sheet
tray
Multipurpose
feeder
Executive
184.2 x 266.7 mm (7.25 x
10.5 in.)
X
Oficio (Mexico)
215.9 x 340.4 mm (8.5 x
13.4 in.)
Folio
215.9 x 330.2 mm (8.5 x
13 in.)
Statement
139.7 x 215.9 mm (5.5 x
8.5 in.)
XXX
Hagaki
100 x 148 mm (3.94 x 5.83
in.)
XXX
Universal3,4
98.4 x 148 mm to 215.9 x
355.6 mm (3.87 x 5.83 in.
to 8.5 x 14 in.)
XXX
Universal3,4
76.2 x 127 mm to 215.9 x
355.6 mm (3 x 5 in. to 8.5
x 14 in.)
XXXX
Universal3,4
148 x 210 mm to 215.9 x
355.6 mm (5.83 x 8.27 in.
to 8.5 x 14 in.)
X
Universal3,4
210 x 250 mm to 215.9 x
355.6 mm (8.27 x 9.84 in.
to 8.5 x 14 in.)
1Load this paper size into the standard tray and the manual feeder with the long edge entering the printer first.
2Load this paper size into the optional trays and the multipurpose feeder with the short edge entering the printer
first.
3When Universal is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is specified
by the software application.
4Load narrow paper with the short edge entering the printer first.
5When Other Envelope is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is
specified by the software application.
Learn about the printer 14

Paper size and
dimension
Standard
250‑sheet tray
Manual
feeder
Optional 650‑sheet duo tray Optional
550‑sheet
tray
Two‑sided
printing
550‑sheet
tray
Multipurpose
feeder
7 3/4 Envelope
98.4 x 190.5 mm (3.875 x
7.5 in.)
XXX
9 Envelope
98.4 x 225.4 mm (3.875 x
8.9 in.)
XXX
10 Envelope
104.8 x 241.3 mm (4.12 x
9.5 in.)
XXX
DL Envelope
110 x 220 mm (4.33 x 8.66
in.)
XXX
C5 Envelope
162 x 229 mm (6.38 x 9.01
in.)
XXX
B5 Envelope
176 x 250 mm (6.93 x 9.84
in.)
XXX
Monarch
98.425 x 190.5 mm (3.875
x 7.5 in.)
XXXXXX
Other Envelope5
98.4 x 162 mm to 176 x
250 mm (3.87 x 6.38 in. to
6.93 x 9.84 in.)
XXX
1Load this paper size into the standard tray and the manual feeder with the long edge entering the printer first.
2Load this paper size into the optional trays and the multipurpose feeder with the short edge entering the printer
first.
3When Universal is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is specified
by the software application.
4Load narrow paper with the short edge entering the printer first.
5When Other Envelope is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is
specified by the software application.
Learn about the printer 15

Paper sizes supported by the scanner and automatic document feeder
Paper size and dimension Scanner Automatic document
feeder
A4
210 x 297 mm (8.27 x 11.7 in.)
A5 Portrait (SEF)
148 x 210 mm (5.83 x 8.27 in.)
A5 Landscape (LEF)
210 x 148 mm (8.27 x 5.83 in.)
A6
105 x 148 mm (4.13 x 5.83 in.)
1/3 A4
95 x 210 mm (3.7 x 8.3 in.)
X
JIS B5
182 x 257 mm (7.17 x 10.1 in.)
Letter
215.9 x 279.4 mm (8.5 x 11 in.)
Legal
215.9 x 355.6 mm (8.5 x 14 in.)
Executive
184.2 x 266.7 mm (7.25 x 10.5 in.)
Oficio (Mexico)
215.9 x 340.4 mm (8.5 x 13.4 in.)
Folio
215.9 x 330.2 mm (8.5 x 13 in.)
Statement
139.7 x 215.9 mm (5.5 x 8.5 in.)
Hagaki
100 x 148 mm (3.94 x 5.83 in.)
X
Universal1,2
98.4 x 148 mm to 215.9 x 355.6 mm (3.87 x 5.83 in. to 8.5
x 14 in.)
X
Universal1,2
76.2 x 127 mm to 215.9 x 355.6 mm (3 x 5 in. to 8.5 x 14 in.)
X
1When Universal is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is specified
by the software application.
2Load narrow paper with the short edge entering the printer first.
3When Other Envelope is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is
specified by the software application.
Learn about the printer 16

Paper size and dimension Scanner Automatic document
feeder
Universal1,2
148 x 210 mm to 215.9 x 355.6 mm (5.83 x 8.27 in. to 8.5 x
14 in.)
Universal1,2
210 x 250 mm to 215.9 x 355.6 mm (8.27 x 9.84 in. to 8.5 x
14 in.)
7 3/4 Envelope
98.4 x 190.5 mm (3.875 x 7.5 in.)
X
9 Envelope
98.4 x 225.4 mm (3.875 x 8.9 in.)
X
10 Envelope
104.8 x 241.3 mm (4.12 x 9.5 in.)
X
DL Envelope
110 x 220 mm (4.33 x 8.66 in.)
X
C5 Envelope
162 x 229 mm (6.38 x 9.01 in.)
X
B5 Envelope
176 x 250 mm (6.93 x 9.84 in.)
X
Monarch
98.425 x 190.5 mm (3.875 x 7.5 in.)
X
Other Envelope3
98.4 x 162 mm to 176 x 250 mm (3.87 x 6.38 in. to 6.93 x
9.84 in.)
X
1When Universal is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is specified
by the software application.
2Load narrow paper with the short edge entering the printer first.
3When Other Envelope is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is
specified by the software application.
Note: Your printer model may have a 650‑sheet duo tray, which consists of a 550‑sheet tray and an
integrated 100‑sheet multipurpose feeder. The 550‑sheet tray of the 650‑sheet duo tray supports the same
paper sizes as the optional 550‑sheet tray. The integrated multipurpose feeder supports dierent paper
sizes, types, and weights.
Learn about the printer 17

Supported paper types
Paper types supported by the trays, manual feeder, and two-sided printing
Paper type
Standard
250-sheet
tray
Manual
feeder
Optional 650‑sheet duo tray Optional
550‑sheet
tray
Two‑sided
printing
550‑sheet
tray
Multipurpose
feeder
Plain
Card stock X
Labels
Vinyl Labels X
Envelope XXX
Paper types supported by the scanner and ADF
Paper type Scanner ADF
Plain
Card stock X
Labels X
Vinyl Labels X
Envelope X
Notes:
•Your printer model may have a 650-sheet duo tray, which consists of a 550-sheet tray and an integrated
100-sheet multipurpose feeder. The 550-sheet tray of the 650-sheet duo tray supports the same paper
type as the 550-sheet tray. The integrated multipurpose feeder supports dierent paper sizes, types,
and weights.
•Labels, envelopes, and card stock always print at reduced speed.
•Vinyl labels are supported for occasional use only and must be tested for acceptability. Some vinyl labels
may feed more reliably from the multipurpose feeder.
Learn about the printer 18

Supported paper weights
Standard 250-
sheet tray
Manual
feeder
Optional 650‑sheet duo tray Optional
550‑sheet tray
Two‑sided
printing ADF
550‑sheet tray Multipurpose
feeder
60–200 g/m2
(16–53‑lb
bond)
60–
200 g/m2
(16–53‑lb
bond)
60–162 g/m2
(16–43‑lb bond)
60–162 g/m2
(16–43‑lb bond)
60–162 g/m2
(16–43‑lb bond)
60–105 g/m2
(16–28‑lb
bond)
52–
120 g/m2
(14–32‑lb
bond)
Notes:
•Your printer model may have a 650-sheet duo tray, which consists of a 550-sheet tray and an integrated
100-sheet multipurpose feeder. The 550-sheet tray of the 650-sheet duo tray supports the same paper
types as the 550-sheet tray. The integrated multipurpose feeder supports dierent paper sizes, types,
and weights.
•For 60 to 162 g/m2(16–43‑lb bond) paper, grain long fibers are recommended.
•Paper less than 75 g/m2(20‑lb bond) must be printed with Paper Type set to Light Paper. Failure to do so
may cause excessive curl which can lead to feeding errors, especially in more humid environments.
Learn about the printer 19

Set up, install, and configure
Selecting a location for the printer
•Leave enough room to open trays, covers, and doors and to install hardware options.
•Set up the printer near an electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product
near water or wet locations.
•Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
•Provide a flat, sturdy, and stable surface.
•Keep the printer:
–Clean, dry, and free of dust.
–Away from stray staples and paper clips.
–Away from the direct airflow of air conditioners, heaters, or ventilators.
–Free from direct sunlight and humidity extremes.
•Observe the recommended temperatures and avoid fluctuations:
Ambient temperature 10 to 32.2°C (50 to 90°F)
Storage temperature 15.6 to 32.2°C (60 to 90°F)
•Allow the following recommended amount of space around the printer for proper ventilation:
1Top 305 m m ( 12 in . )
2Rear 102 mm (4 in.)
Set up, install, and configure 20