Sharp XE-A302 User manual

ELECTRONIC CASH REGISTER
CAJA REGISTRADORA ELECTRONICA
INSTRUCTION MANUAL MANUAL DE INSTRUCCIONES
XE-A302
MODEL
MODELO

FCC Regulations state that any unauthorized changes or modifications to
this equipment not expressly approved by the manufacturer could void
the user’s authority to operate this equipment.
Note: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference when this equipment is operated in a commercial
environment.
This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of
this equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at his
own expense.
WARNING
CAUTION
The AC power socket-outlet should be installed near the equipment
and should be easily accessible.
Please record below the model number and serial number for easy
reference in case of loss or theft. These numbers are located on the
right side of the unit. Space is provided for further pertinent data.
Model Number
Serial Number
Date of Purchase
Place of Purchase
FOR YOUR RECORDS

1
English
English
INTRODUCTION
Thank you very much for your purchase of the SHARP Electronic Cash Register, Model XE-A302.
Please read this manual carefully before operating your machine in order to gain full understanding of
functions and features.
Please keep this manual for future reference. It will help you if you encounter any operational problems.
Be sure to initialize the cash register before you start operating the cash register. Otherwise, distorted
memory contents and malfunction of the cash register will occur. For this procedure, please refer to page 8.
IMPORTANT
• On the printer cover, a paper cutter is mounted. Be careful not to cut yourself on the paper cutter.
• Install your register in a location that is not subject to direct radiation, unusual temperature changes,
high humidity or exposed to water sources. Please keep the register away from heat and magnetic
sources.
Installation in such locations could cause damage to the cabinet and the electric components.
• Never operate the register with wet hands.
The water could seep into the interior of the register and cause component failure.
• When cleaning your register, use a dry, soft cloth. Never use solvents, such as benzine and/or
thinner.
The use of such chemicals will lead to discoloration or deterioration of the cabinet.
• The register plugs into any standard wall outlet (120V AC ±10%) with a dedicated earth-guard.
Other electrical devices on the same electrical circuit could cause the register to malfunction.
• If the register malfunctions, call 1-800-BE-SHARP for service - do not try to repair the register
yourself.
•For complete electrical disconnection, remove the AC power cord from the wall outlet.
PRECAUTION
This Electronic Cash Register has a built-in memory protection circuit which is operated by rechargeable
batteries.
Please note that all batteries will, in time, dissipate their charge even if not used. Therefore to insure an
adequate initial charge in the protection circuit, and to prevent any possible loss of memory upon installation, it
is recommended that each unit be allowed to recharge for a period of 24 to 48 hours prior to use by the
customer.
After installation, the rechargeable batteries are charged when the machine is plugged in and its mode switch
is set to the ON position (other than OFF position). This recharging precaution can prevent unnecessary initial
service calls.
CAUTION!
Customer Service Hotline
1-800-BE-SHARP
For Easy Set-up, see
“GETTING STARTED” (page 8).
The Spanish version (summary of English version) is after the English version.
La versión española (el resumen de la versión inglesa) sigue a la versión inglesa.

CONTENTS
INTRODUCTION............................................................................................................................................1
IMPORTANT ..................................................................................................................................................1
PRECAUTION................................................................................................................................................1
CONTENTS....................................................................................................................................................2
PARTS AND THEIR FUNCTIONS.................................................................................................................4
1External View ........................................................................................................................................4
2Printer....................................................................................................................................................4
3Mode Switch and Mode Keys................................................................................................................5
4Keyboard ...............................................................................................................................................5
5Displays.................................................................................................................................................6
6Drawer Lock Key ...................................................................................................................................6
GETTING STARTED......................................................................................................................................8
OVERVIEW OF FLOW OF DAILY SALES ENTRIES .................................................................................12
BASIC SALES ENTRY ................................................................................................................................13
1Basic Sales Entry Example .................................................................................................................13
2Error Warning ......................................................................................................................................14
3Item Entries .........................................................................................................................................15
Single item entries ........................................................................................................................15
Repeat entries ..............................................................................................................................16
Multiplication entries .....................................................................................................................16
Split pricing entries .......................................................................................................................17
Single item cash sale (SICS) entry...............................................................................................18
4Displaying Subtotals............................................................................................................................18
5Finalization of Transaction ..................................................................................................................18
Cash or check tendering...............................................................................................................18
Cash or check sale that does not require tender entry.................................................................19
Charge (credit) sale ......................................................................................................................19
Mixed-tender sale .........................................................................................................................19
6Tax Calculation....................................................................................................................................20
Automatic tax................................................................................................................................20
Manual tax ....................................................................................................................................20
Tax delete.....................................................................................................................................20
Tax status shift .............................................................................................................................21
OPTIONAL FEATURES...............................................................................................................................22
1Auxiliary Entries...................................................................................................................................22
Discount and premium entries using the percent key...................................................................22
Discount and premium entries using the discount key .................................................................22
Refund entries ..............................................................................................................................23
Non-add code number entries and printing ..................................................................................23
2Auxiliary Payment Treatment ..............................................................................................................24
Currency conversion.....................................................................................................................24
Received-on account and paid-out entries ...................................................................................25
No sale (exchange) ......................................................................................................................25
Bottle return ..................................................................................................................................25
3Automatic Sequence Key (akey) Entries.........................................................................................25
CORRECTION .............................................................................................................................................26
1Correction of the Last Entry (direct void).............................................................................................26
2Correction of the Next-to-last or Earlier Entry (indirect void)...............................................................26
3Subtotal Void .......................................................................................................................................27
4Correction of Incorrect Entries not Handled by the Direct or Indirect Void Function ...........................27
FOR THE OPERATOR
2

PRIOR TO PROGRAMMING ......................................................................................................................28
BASIC FUNCTION PROGRAMMING (For Quick Start) ............................................................................28
1Date and Time Programming ..............................................................................................................28
2Tax Programming for Automatic Tax Calculation Function .................................................................29
Tax programming using a tax rate................................................................................................29
The tax table (applicable to the add-on tax) .................................................................................30
Quantity for doughnut tax exempt (for Canadian tax system) ......................................................32
AUXILIARY FUNCTION PROGRAMMING .................................................................................................33
1Department Programming ...................................................................................................................33
2PLU (Price Look-Up) and Subdepartment Programming ....................................................................35
3Commission Rate Programming .........................................................................................................36
4Miscellaneous Key Programming........................................................................................................37
Rate for %, &and V..............................................................................................................37
Amount for -..............................................................................................................................37
Percent rate limitation for %and &..........................................................................................38
Function parameters for %, &and -....................................................................................38
Function parameters for V.........................................................................................................39
Entry digit limit for r, Rand t............................................................................................39
Function parameters for C, X, Yand A(when using as CA key).....................................40
5Text Programming...............................................................................................................................41
ADVANCED PROGRAMMING....................................................................................................................48
1Register Number and Consecutive Number Programming .................................................................48
2Various Function Selection Programming 1 ........................................................................................48
Function selection for miscellaneous keys ...................................................................................49
Print format ...................................................................................................................................49
Receipt print format ......................................................................................................................50
Electronic journal (EJ) function parameters..................................................................................50
Function selection for tax..............................................................................................................51
Other programming ......................................................................................................................51
3Various Function Selection Programming 2 ........................................................................................54
Power save mode.........................................................................................................................54
Logo message print format...........................................................................................................54
High amount lockout (HALO) for cash in drawer (CID) (sentinel).................................................55
RS-232C interface ........................................................................................................................55
Thermal printer density.................................................................................................................56
Language selection ......................................................................................................................56
Training clerk specification for training mode ...............................................................................57
AUTO key programming...............................................................................................................57
4Reading Stored Programs...................................................................................................................57
TRAINING MODE ........................................................................................................................................59
READING (X) AND RESETTING (Z) OF SALES TOTALS ........................................................................60
EJ REPORT READING AND RESETTING .................................................................................................66
OVERRIDE ENTRIES ..................................................................................................................................67
CORRECTION AFTER FINALIZING A TRANSACTION (Void mode).......................................................67
OPERATOR MAINTENANCE......................................................................................................................68
1In Case of Power Failure.....................................................................................................................68
2In Case of Printer Error .......................................................................................................................68
3Cautions in Handling the Printer and Recording Paper.......................................................................68
4Replacing the Paper Roll.....................................................................................................................69
5Removing a Paper Jam.......................................................................................................................71
6Cleaning the Printer (Print Head / Sensor / Roller) .............................................................................71
7Removing the Till and the Drawer .......................................................................................................72
8Opening the Drawer by Hand..............................................................................................................72
9Before Calling for Service....................................................................................................................73
SPECIFICATIONS .......................................................................................................................................74
MANUAL DE INSTRUCCIONES (VERSION EN ESPAÑOL)
FOR THE MANAGER
3

4
PARTS AND THEIR FUNCTIONS
Front view Rear view
External View
1
The printer is one station type thermal printer, therefore it does not require any
type of ink ribbon or cartridge.
Lift the rear of the printer cover to remove. To re-install, hook the pawls on
the cabinet and close.
Caution: The paper cutter is mounted on the printer cover. Be careful
not to cut yourself.
Printer
2
RS-232C connector
Operator display
Receipt paper
Drawer lock
Drawer
Printer cover
Customer display
(Pop-up type)
Mode switch
Power cord
Keyboard
Take-up spool
Print roller
release rever
Print roller arm
Inner cover
Paper roll cradle
Paper positioning guides
Do not attempt to remove the paper roll
with the print roller arm is locked. This may
result in damage to the printer and print
head.

5
The mode switch can be operated by inserting one of the two supplied mode keys - manager (MA) and operator
(OP) keys. These keys can be inserted or removed only in the “REG” or “OFF” position.
The mode switch has these settings:
OFF: This mode locks all register operations. (AC power turns off.)
No change occurs to register data.
OP X/Z: To take individual clerk X or Z reports, and to take flash reports.
It can be used to toggle receipt state “ON” and “OFF” by pressing
the Rkey.
REG: For entering sales.
PGM: To program various items.
VOID:Enters into the void mode. This mode allows correction after
finalizing a transaction.
MGR:For manager’s entries. The manager can use this mode for an
override entry.
X1/Z1: To take the X/Z report for various daily totals
X2/Z2: To take the X/Z report for periodic (weekly or monthly)
consolidation
Keyboard layout
Key names
In this manual, key tops are shown in one line, such as pfor easy reading. Department keys
are shown like !, and numeric keys are indicated with simple number indication, such as 1,
unless otherwise specified.
Keyboard
4
PGM
VOID
OFF
OPX/Z
REG
MGR
X1/Z1
X2/Z2
OP
MA
MA OP
Manager key (MA)
Operator key (OP)
Mode Switch and Mode Keys
3
RCPT
/PO
CA/AT
Electronic journal print key
Receipt print/Paid-out key
Void key
Conversion key
Multiplication key
Decimal point key
Clear key
Department code entry key
PLU/Subdepartment key
Clerk code entry key
Department keys~
~Numeric keys
90
00
VOID
@
FOR
CL
•
CONV
RFND
Refund key
%1 %2 Percent 1 and 2 keys
Discount key
PLU
/SUB
DEPT
#
TAX1
SHIFT
Merchandise subtotal key
MDSE
SBTL
Non-add code/Time display
/Subtotal key
Total/Amount tender
/No sale key
#/TM
SBTL
CLK #
Tax key
Automatic sequence key
AUTO
CH1 CH2
16 TAX2
SHIFT Tax 1 and 2 shift keys
Charge 1 and 2 keys
Paper feed key
E/J
PRINT
Direct PLU keys~
175
ESC
Escape key
RA Received-on account key
Check key
CHK
TAX
1234567891011
12 13 14 15 16 17 18 19 20 21 22
23 24 25 26 27 28 29 30 31 32 33
34 35 36 37 38 39 40 41 42 43 44
45 46 47 48 49 50 51 52 53 54 55
56 57 58 59 60 61 62 63 64 65 66
67 68 69 70 71 72 73 74 75
1
2
3
4
5
6
0
123
456
789
CL
00
FOR
@
SUB
PLU
CA/AT
ESC
RA
CONV
CH2
CHK
AUTO
TAX
CH1
%1
%2
RFND
VOID
E/J
PRINT
CLK
#
DEPT
#
TAX1
SHIFT TAX2 SHIFT
#/TM
SBTL
MDSE
SBTL
RCPT
/PO

Keyboard sheet
Two types of keyboard sheets are installed on the cash register; one for ordinal use and one for text
programming.
To reinstall the keyboard sheet or a new sheet, please follow the procedure below.
•Do not spread the keyboard cover too far as it might tear the tabs.
•Replace the keyboard sheet with a new one if chance it gets wet. Use of a wet keyboard sheet
may cause problems.
•Be sure to use only SHARP-supplied keyboard sheets. Thick or hard sheets can make key
operations difficult.
•Place the keyboard sheet evenly under the keyboard cover.
•If you require a new keyboard sheet, please call the customer service hotline.
•The keyboard cover will eventually wear out. If your keyboard cover is dirty or broken, replace the
cover with a new one. For details, please call the customer service hotline.
6
Keyboard sheet
Keyboard cover ➀Turn over the keyboard cover.
➁Insert the keyboard sheet into a slit.
➂Close the keyboard cover.

7
This key locks and unlocks the drawer. To lock it, turn 90
degrees counterclockwise. To unlock it, turn 90 degrees
clockwise.
Drawer Lock Key
6
Operator display
• Clerk code or Mode name
The mode you are in is displayed. When a clerk is assigned, the clerk code is displayed in the REG or
OP X/Z mode. For example, “?01?” is displayed when clerk 01 is assigned.
• Repeat
The number of repeats is displayed, starting at “2” and incremental with each repeat. When you have
registered ten times, the display will show “0”. (2 ➞3 ......9 ➞0 ➞1 ➞2...)
• Sentinel mark
When amount in the drawer reaches the amount you preprogrammed, the sentinel mark “X” is displayed
advising you to remove the money to a safe place.
• Power save mark
When the cash register goes into the power save mode, the power save mark (decimal point) lights up.
• Function message display area
Item labels of departments and PLU/subdepartments and function texts you use, such as %1, (-) and
CASH are displayed. For the details of function texts, please refer to pages 45 and 46.
When an amount is to be entered or entered, “AMOUNT” is displayed: When an amount is to be
entered, ------- is displayed at the numeric entry area with “AMOUNT”. When a preset price has been
set, the price is displayed at the numeric entry area with “AMOUNT”.
• Numeric entry display area
Numbers entered using numeric keys are displayed here.
Date and time display
Date and time appear on the display in the OP X/Z, REG, or MGR mode. In the REG or MGR mode, press
the s
key to display the date and time.
Error message
When an error occurs, the corresponding error message is displayed in the function message display area.
For details of error messages, please refer to “Error message table” on page 73.
Customer display
(Pop-up type)
Power save mark (Mark only lights up in the power save mode.)
Displays
5
SK1-1
Function message display area
Clerk code or mode name
Numeric entry display area
Receipt OFF indicator
Repeat / Sentinel mark / Power save mark

8
GETTING STARTED
Please follow the procedure shown below.
Initializing the cash register
In order for the cash register to operate properly, you must initialize it before operating for the first time.
Follow this procedure.
1. Make sure the power cord plug is not plugged into the AC outlet.
2. Insert the manager (MA) key into the mode switch and turn it to the PGM position.
3. While holding down both the F key and the / key, insert the plug into the
AC outlet. The buzzer will sound three times and “??? MRS. ???” will
be displayed.
4. The cash register has now been initialized. The register display will now
show “0.00” with “PGM”.
If the buzzer does not sound when the plug is inserted, the initialization has not been done
successfully. (This will occur when the voltage is high because you operated the cash register
before starting initialization.) Wait at least ten seconds after pulling out the plug and initialize the
cash register again.
The cash register has a built-in memory protection circuit which is operated by rechargeable
batteries. Since the rechargeable batteries have been discharged, please charge the batteries for
one or two days before using the cash register for the first time. To charge the batteries, set the
mode switch to a position other than “OFF” with the power cord plugged into the AC outlet.
Unless the batteries have been charged, all of the programmed data and sales data is not saved.
If you press a key by mistake, an error message such as “HEAD UP” or “PAPER EMPTY” may be
displayed. Press the l
key to clear message after installing a paper roll.
Find a stable surface near an AC outlet where the cash register will not subject to water sources or
direct sunlight .
Unpack the cash register and make sure all accessories are included. For details of accessories, please refer to
“Specifications” section.
REG
OPX/Z MGR
PGM
X1/Z1
X2/Z2
OFF
VOID
2
Installing the cash register
1
PGM
0.00
*** MRS. ***