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Sharp XE-A307 User manual

CODE : 00Z
SERVICE MANUAL
CONTENTS
Parts marked with " " are important for maintaining the safety of the set. Be sure to replace these parts with specified
ones for maintaining the safety and performance of the set.
This document has been published to be used
for after sales service only.
The contents are subject to change without notice.
XEA207SM2E
LEAD-FREE SOLDER MODEL
ELECTRONIC CASH REGISTER
XE-A207
XE-A217
MODEL XE-A307
CHAPTER 1. SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
CHAPTER 2. INSTALL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
CHAPTER 3. MASTER RESET . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
CHAPTER 4.
MAINTENANCE, DISASSEMBLY AND ASSEMBLY
. . 16
CHAPTER 5. HARDWARE DESCRIPTION . . . . . . . . . . . . . . . . . . . 26
CHAPTER 6. DIAGNOSTIC PROGRAM DESCRIPTION . . . . . . . . 30
CHAPTER 7. PWB LAYOUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
CHAPTER 8. CONNECTOR PIN LAYOUT . . . . . . . . . . . . . . . . . . . 40
XE-A207W/B
XE-A217W/B
XE-A307
XE-A207/A217/A307 LEAD-FREE SOLDER
■LEAD-FREE SOLDER
The PWB’ s of this model employs lead-free solder. The “LF” marks indicated on the PWB’s and the Service Manual mean “Lead-Free” solder. The
alphabet following the LF mark shows the kind of lead-free solder.
Example:
(1) NOTE FOR THE USE OF LEAD-FREE SOLDER THREAD
When repairing a lead-free solder PWB, use lead-free solder thread. Never use conventional lead solder thread, which may cause a breakdown or an accident.
Since the melting point of lead-free solder thread is about 40°C higher than that of conventional lead solder thread, the use of the exclusive-use soldering iron is rec-
ommendable.
(2) NOTE FOR SOLDERING WORK
Since the melting point of lead-free solder is about 220°C, which is about 40°C higher than that of conventional lead solder, and its soldering capacity is inferior to
conventional one, it is apt to keep the soldering iron in contact with the PWB for longer time. This may cause land separation or may exceed the heat-resistive tem-
perature of components. Use enough care to separate the soldering iron from the PWB when completion of soldering is confirmed.
Since lead-free solder includes a greater quantity of tin, the iron tip may corrode easily. Turn ON/OFF the soldering iron power frequently.
If different-kind solder remains on the soldering iron tip, it is melted together with lead-free solder. To avoid this, clean the soldering iron tip after com-
pletion of soldering work.
If the soldering iron tip is discolored black during soldering work, clean
and file the tip with steel wool or a fine filer.
5mm
Lead-Free
Solder composition
code (Refer to the
table at the right.)
<Solder composition code of lead-free solder>
Solder composition
Sn-Ag-Cu
Sn-Ag-Bi
Sn-Ag-Bi-Cu
Sn-Zn-Bi
Sn-In-Ag-Bi
Sn-Cu-Ni
Sn-Ag-Sb
Bi-Sn-Ag-P
Bi-Sn-Ag
a
b
z
i
n
s
p
Solder composition code
a
CAUTIONS
THERE IS A RISK OF EXPLOSION IF THE BATTERY
IS REPLACED BY AN INCORRECT TYPE.
PROPERLY DISPOSE OF USED BATTERIES ACCORDING
TO THE INSTRUCTIONS.
CAUTIONS
nRisk of explosion if battery is replaced by an incorrect type.
Dispose of batteries according to the instructions.
nDo not leave the unit with the battery discharged for more than one month.
It will shorten the battery life.
If the unit is left unused for a long period, be sure to charge the battery fully.
Also note that the battery must be charged periodically (once a month) because it will discharge naturally.
XE-A207/A217/A307 SPECIFICATIONS
– 1 –
CHAPTER 1. SPECIFICATIONS
1. SPECIFICATIONS
XE-A207W/A207B, XE-A217W/A217B
*Specifications and appearance are subject to change without notice
for improvement.
XE-A307
*Specifications and appearance are subject to change without notice
for improvement.
Model • XE-A207W/XE-A207B
• XE-A217W/XE-A217B
Dimensions 335 (W) x 424 (D) x 326 (H) mm
Weight Approx. 11.0 kg
Power Source Official (nominal) voltage and frequency
Power
Consumption
Stand-by • 9 W (When the official voltage is
220 to 230 V, 50 Hz/60 Hz)
• 10 W (When the official voltage
is 230 to 240 V, 50 Hz)
Operating • 33 W (max.) (When the official
voltage is 220 to 230 V, 50 Hz/
60 Hz)
• 34 W (max.) (When the official
voltage is 230 to 240 V, 50 Hz)
Working
Temperature
0 to 40 °C (32 to 104 °F)
Humidity 10 % to 90 %
Display Operator display LCD display with Tilt mechanism
160 (W) x 64 (H) (dots)
Customer display 7-segment display
Printer Type Drop-in thermal printer
Printing speed Approx. 15 lines/second
Printing capacity 30 digits
Other functions • Receipt (ON-OFF) function
• Compression print for an elec-
tronic journal
Logo Graphic logo
printing
Size 360 pixel (W) x 130 pixel (H)
Logo message
printing
Logo message for the receipt
(max. 30 characters x 6 lines)
Paper Roll Width 58 mm
Max. diameter 80 mm
Quality High quality (0. 06 to 0.08 mm
thickness)
Cash Drawer 5 slots for bills and 8 for coin denominations
Accessories BASIC USER
MANUAL
1 copy
Standard key
sheet
1 (placed under keyboard cover)
for XE-A217W/XE-A217Bonly
Text preset key
sheet
1 (placed under keyboard cover)
for XE-A217W/XE-A217B only
Paper roll 1
Drawer lock key 2
Fixing angle
bracket
1
Model XE-A307
Dimensions 360 (W) x 425 (D) x 330 (H) mm
Weight Approx. 12.0 kg
Power Source Official (nominal) voltage and frequency
Power
Consumption
Stand-by • 9.8 W (When the official voltage
is 220 to 230 V, 50 Hz/60 Hz)
• 9.3 W (When the official voltage
is 230 to 240 V, 50 Hz)
Operating • 37.8 W (max.) (When the official
voltage is 220 to 230 V, 50 Hz/
60 Hz)
• 35.1 W (max.) (When the official
voltage is 230 to 240 V, 50 Hz)
Working
Temperature
0 to 40 °C (32 to 104 °F)
Humidity 20 % to 90 %
Display Operator display LCD display with Tilt mechanism
160 (W) x 64 (H) (dots)
Customer display 7-segment LED display
Printer Type Two-station thermal printer
Printing speed Approx. 12 lines/second
Printing capacity 30 digits each for receipt/
journal paper
Other functions • Receipt (ON-OFF) function
• Compression print for the journal
and electronic journal
• Receipt and journal independent
paper feed function
Logo Graphic logo
printing
Size 360 pixel (W) x 130 pixel (H)
Area of black must be less than
35% of all area.
Logo message
printing
Logo message for the receipt
(max. 30 characters x 6 lines)
Paper Roll Width 57.5 ± 0.5 mm
Max. diameter 80 mm
Quality High quality (0.06 to 0.08 mm
thickness)
Cash Drawer 5 slots for bills and 8 for coin denominations
Accessories Basic User
Manual
1 copy
Paper roll 2
Ta ke - u p sp o o l 1
Paper holding
plate
1
Drawer lock key 2
Fixing angle
bracket
1
Battery caution
label
1
XE-A207/A217/A307 SPECIFICATIONS
– 2 –
2. EXTERNAL VIEW
■FRONT VIEW
XE-A207W/A207B
XE-A217W/A217B
XE-A307
■Rear view
3. ACCESSORIES
Printer cover
Operator Display
Keyboard
Drawer
Drawer lock
SD card slot
Printer cover
Operator Display
Keyboard
Drawer
Drawer lock SD card slot
Printer cover
Keyboard
Drawer
Drawer lock SD card slot
Operator Display
Customer display
RS232C
SK1-1
Drawer lock key: 2 Paper roll: 1 (XE-A207X/B,XE-A217W/B)
Paper roll: 2 (XE-A307)
BASIC USER MANUAL: 1
Standard key sheet: 1
(for XE-A217W/A217B (placed under keyboard cover))
Text preset key sheet: 1
(for XE-A217W/A217B (placed under keyboard cover))
XE-A207/A217/A307 SPECIFICATIONS
– 3 –
4. DISPLAYS
■OPERATOR DISPLAY
SCREEN EXAMPLE 1 (REG MODE)
SCREEN EXAMPLE 2 (PGM MODE)
The display can be tilted back and forth to the best operational viewing angle.
Note: Do not try to force the display beyond its full position.
■CUSTOMER DISPLAY
■SCREEN SAVE MODE
When you want to save the electric power or save the display’s life, use the screen save function. This function can turn the LCD backlight off when
any server does not operate the register for an extended period of time. You can program the time for which your register should keep the normal sta-
tus (in which the backlight is “ON”) before it goes into the screen save mode.
This machine will enter the screen save mode two minutes later by default.
To go back to the normal mode, press any key.
PLU level shift indicator (L1-L3) Shows the PLU level currently selected.
Receipt ON/OFF status indicator (R) Appears when the receipt ON-OFF function signs OFF.
VAT shift status indicator (V) Appears when the VAT status is shifted.
Electronic journal near full indicator ( ) Appears ( ) when the used memory is 80%.
Appears ( ) when the used memory is 90%.
Appears ( ) when the used memory is 95%.
Sentinel mark (X) Appears when the cash in drawer exceeds a programmed sentinel amount. The sentinel check is per-
formed for the total cash in drawer.
Sales information area:
Mode name
Status
information Clerk code
When a transaction information occupies more than 2 lines, scroll key(s)
appears to indicate you can scroll to the direction. Sales information you
have just entered such as items and prices will appear between 1st line
and 2nd line.
Total is always appear at 3rd line.
Numeric Entry Area:
Status area:
Programming area:
Programmable items are listed.
Status area:
Mode name Clerk code
XE-A207/A217/A307 SPECIFICATIONS
– 4 –
5. KEYBOARD (XE-A207W/XE-A207B)
5-1. KEYBOARD LAYOUT
5-2. FUNCTION KEY LIST
*In this manual each department key is represented like in order to distinguish it from direct price lookup keys.
Receipt paper feed key
Electronic journal view key
Function menu key
Auto menu key
Paid out key
Percent 1 key
Void key
Refund key
Help key
Discount key
Multiplication key
Decimal point key
Clear key
Numeric key
Price lookup/Sub department key
Department code entry key
Department shift key
Clerk code entry key
Department 1-32 key
Cursor (up/down arrow) key
Mode key
Escape/Cancel key
Credit 1 key
Payment menu key
Check 1 key
Non-add code/Time display/Subtotal key
Total/No sale key
~
~
XE-A207/A217/A307 SPECIFICATIONS
– 5 –
6. KEYBOARD (XE-A217W/XE-A217B)
6-1. KEYBOARD LAYOUT
6-2. PROGRAMING KEYBOARD LAYOUT
XE-A207/A217/A307 SPECIFICATIONS
– 6 –
6-3. FUNCTION KEY LIST
*In this manual each department key is represented like in order to distinguish it from direct price lookup keys.
Receipt paper feed key
Help key
Guest check receipt key
Electronic journal view key
Function menu key
Auto menu key
Clerk code entry key
Price lookup/Sub department key
Discount key
Percent 1 key
Paid out key
Refund key
Void key
Value added tax shift key
Cursor (up/down arrow) key
Mode key
Escape/Cancel key
Department 1-6 key
Multiplication key
Decimal point key
Clear key
Numeric key
Payment menu key
Department code entry key
Credit 1 key
Check 1 key
PLU level shift 1 to 3 keys
Non-add code/Time display/Subtotal key
Guest lookup key
Total/No sale key
New balance key
Direct PLU key
~
~
~
~
XE-A207/A217/A307 SPECIFICATIONS
– 7 –
6-4. INSERTING THE KEYBOARD SHEET
Two types of keyboard sheets are installed on the cash register; one for
ordinal use and one for text programming.
Insert the keyboard sheet between the keyboard cover and the cabinet
as illustrated below.
1) Turn over the keyboard cover.
2) Insert the keyboard sheet into the slit.
3) Close the keyboard cover.
Note:
• Do not spread the keyboard cover too far as it might tear.
• Replace the keyboard sheet with a new one if by chance it gets wet.
Use of a wet keyboard sheet may cause problems.
• Be sure to use only SHARP-supplied keyboard sheets. Thick or hard
sheets make key operations difficult.
• Smooth the keyboard sheet evenly under the keyboard cover, without
any folds or wrinkles, to ensure easier operation.
• If you require a new keyboard sheet, please contact your dealer.
7. KEYBOARD (XE-A307)
7-1. KEYBOARD LAYOUT
Keyboard sheet
Keyboard cover
1
2
XE-A207/A217/A307 SPECIFICATIONS
– 8 –
7-2. FUNCTION KEY LIST
Receipt paper feed key
Journal paper feed key
Function menu key
Auto menu key
Paid out key
Percent 1 key
Void key
Refund key
Help key
Discount key
Multiplication key
Decimal point key
Clear key
Numeric key
Price lookup/EAN key
Department code entry key
Department shift key
Clerk code entry key
Department 1-40 key
Cursor (up/down arrow) key
Mode key
Escape/Cancel key
Credit 1 key
Electronic journal view key
Foreign currency exchange key
Check 1 key
Payment menu key
Non-add code/Time display/Subtotal key
Total/No sale key
XE-A207/A217/A307 SPECIFICATIONS
– 9 –
8. PRINTER
8-1. SPECIFICATIONS
8-2. CLEANING THE PRINTER
When the printed text is getting dark or faint, paper dust may be stuck to
the print head, sensor and/or roller.
Clean them as follows:
Caution:
• Never touch the print head with a tool or anything hard as it may dam-
age the head.
• The paper cutter is mounted on the printer cover. Be careful not to cut
yourself.
1) Select the OFF mode.
2) Remove the printer cover.
3) Life up the printer roll arm.
4) Remove the paper roll.
5) Clean the print head with a cotton swab or soft rag moistened with
ethyl alcohol or isopropyl alcohol.
Clean the roller in the same manner.
6) Reset the paper roll correctly.
9. DRAWER
10. SUPPLIES
Part number LTPC235 (SII )
Type 1 sheet thermal (58mm paper)
Roll paper drop in
Printing system Line thermal
Number of digits 30 digits/line
Print speed Approx. 15 lines / sec
Character size 3.0(H)mm x 1.25(W)mm
Printer cover key No
Cutter type Manual Cutter
Paper end sensor • Near end sensor : No
• End sensor : Yes
Paper width 58mm x 80φ
MCBF 5 million lines
Printer roll arm
Print head
Roller
Type SK-420 base (New)
Size 355(W) x 420(D) x 125(H) mm
Color White: XE-A207W/XE-A217W, XE-A307
Black: XE-A207B/XE-A217B
Money case type Removable type
Coin case type Removable type
Compartment 5B/8C
Lock system Front lock
Bell No
Open sensor No
Drawer separation No
Method of fixation Fixed
Name Parts code Price rank Description
Thermal roll paper TPAPR6656RC05 BA 5 ROLLS/PACK
420mm
355mm
125mm
XE-A207/A217/A307 SPECIFICATIONS
– 10 –
11. SD CARD
11-1.USABLE SD CARD
11-2.CAN DO IT WITH A SD CARD
12. OPTION
• Water proof key cover (For XE-A207W/A207B, XE-A307):
GCOVB2769BHZZ
Size 2GB,4GB, 8GB, 16GB, 32GB
(SDHC memory card)
Recommended
maker
• San Disk (4GB-32GB):
SDSDB-4096-J95, SDSDH-OO8G-J95,
SDSDX3-O16G-J31A, SDSDB-O32G-J95A
• Panasonic (2GB-4GB):
RP-SDP02GE1K , RP-SDN02GE1A,
RP-SDQ04GE1K, RP-SDN04GE1A
Sort Text Data/List
SD card
formatting
FORMATTING When the SD card is not formatted
yet, take the formatting operation.
Folder S E L E C T
FOLDER
The programmed code is used the
file folder structure. Up to 8 digits
code can be programmed.
CREATE
FOLDER
The master folder can be created
for the data file.
Data saving SALES DATA Sales data
EJ DATA Electronic journal data
IND. PROGRAM Select the individual programming
data:
DEPARTMENT, PLU, GRAPHIC
LOGO
ALL PROGRAM All programming data
ALL RAM DATA All RAM data
Data loading IND. PROGRAM Select the individual programming
data:
DEPARTMENT, PLU, GRAPHIC
LOGO
ALL PROGRAM All programming data
ALL RAM DATA All RAM data
XE-A207/A217/A307 INSTALL
– 11 –
CHAPTER 2. INSTALL
■Initializing the Cash Register
For the cash register to operate properly, you must initialize it before programming for the first time.
Follow this procedure.
1) Remove the register from its packing carton.
2) Insert the plug into the AC outlet.
Caution:
• This operation must be performed without batteries loaded.
• Never install the batteries into the cash register before initializing it. Before you start operating the cash register, you must first initialize it, then
install two new alkaline batteries LR6 (“AA” size) on the register. Otherwise, distorted memory contents and malfunction of the cash register will
occur.
• Never install the resister in saline areas (e.g.:close to the sea).
Installing the resister in such locations could cause component failure with the corrosion.
(1) LANGUAGE SELECTION
1) Display the “Language Selection” after turning on the power.
2) Press the numeric key for the number of your language.
After selecting the language, the register is initialized.
According to the displayed instruction, perform the setting.
(2) SETTING THE DATE AND TIME
1) Display the “DATE/TIME setting”.
2) Enter the date in 6 digits. For example, enter “050611” for June 5,
2011.
3) Press the [ 4] key to select the time setting.
4) Enter the time in 4 digits. For example, enter “1430” for 2:30pm.
5) Press the [TL/NS] key to set the date and time.
(3) SETTING THE TAX RATE
1) Select the tax number (1 to 4) to set the tax rate.
2) Enter the tax rate in 7 digits (leading zeros may be omitted). For
example, press the [ 7 ] key to set 7%.
3) To set the second and later tax rates, press the [ 4] key.
4) Press the [TL/NS] key to set the tax rate.
(4) CALCULATION OF VAT RATE
VAT is included in the entered price, and the tax amount is calculated
when tendered according to the VAT rate programmed.
By default, VAT1 is assigned to all items.
The HELP function instructs you how to assign VAT to department. After
pressing the [ 7 ] key, press the [HELP] key to access the HELP.
(5) SETTING THE MODE PASS CODE
1) Select the mode to set the pass code using the [ 2] or [ 4] keys.
2) Enter the code in 4 digits using the numeric keys.
3) Press the [TL/NS] key to set the mode pass code.
If no pass code is set, press the [TL/NS] key.
(6) SETTING THE MANAGER PASS CODE
1) Enter the code in 4 digits using the numeric keys.
2) Press the [TL/NS] key to set the manager pass code.
If no pass code is set, press the [TL/NS] key.
(7) SETTING THE RECEIPT LOGO
1) To change the default logo text, press the [(DEL)] key to delete the
texts in each line.
Enter the text using the character keys to print on the receipt.
2) Press the [TL/NS] key to set the receipt logo.
(8) TEXT ENTRY METHOD
<XE-A207W/A207B, XE-A307>
There are two ways for programming text; using character keys on the
keyboard or entering character codes with numeric keys on the key-
board.
You can enter characters according to the small figures printed in the
lower position of the numeric keys.
3Refer to page 4 “5-1. KEYBOARD LAYOUT”. (XE-A207W/A207B)
3Refer to page 7 “7-1. KEYBOARD LAYOUT”. (XE-A307)
For example to enter “A”, press the [ 8 ] key. To enter “B”, press the [ 8 ]
key twice.
<XE-A217W/A217B >
There are two ways for programming text; using character keys (on the
programming key sheet) or entering character codes with numeric keys
on the keyboard.
To enter numerals, letters and symbols, simply press the corresponding
character on the programming key sheet.
Note: The HELP function instructs you how to set the logo message.
After entering “13”, press the [HELP] key to access the HELP.
XE-A207/A217/A307 INSTALL
– 12 –
(9) INSTALLING BATTERIES
Batteries must be installed in the cash register to prevent data and pro-
grammed contents from being lost from the memory in case of acciden-
tal disconnection of the AC cord or power failure. Please install two new
LR6 (“AA” size) batteries before programming and operating the cash
register.
1) Remove the printer cover.
2) Open the battery cover next to the paper roll cradle.
3) Install two new LR6 (“AA” size) batteries.
4) Close the battery cover.
5) Replace the printer cover.
(10) INSTALLING A PAPER ROLL
(XE-A207W/B, XE-A217W/B)
Always install the paper roll even when you set the register for not print-
ing receipt in REG mode.
1) Remove the printer cover.
2) Lift up the print roller arm.
3) Set the paper correctly in the paper roll cradle.
Note: Before placing a new paper roll in the paper roll cradle, cut off the
pasted (taped) part of the paper and confirm that the cut end of
the paper is straight.
4) Feed the end of the paper along with the paper positioning guides
as per the diagram.
5) While holding down the paper, slowly close the print roller arm.
Note: If the print roller arm is not securely locked, printing is not done
right. If this problem occurs, open the arm, and close the arm as
instructed above.
6) Cut off the excess paper and replace the printer cover.
7) Press the [ 2RECEIPT] key to make sure the paper end comes out
of the printer cover and clean paper appears.
Note: If the paper end does not come out, open the printer cover, and
pass the paper end between the paper cutter and the paper
guide of the printer cover, and replace the printer cover.
Print roller arm
Correct Incorrect
To the printer To the printer
Paper positioning
guides
XE-A207/A217/A307 INSTALL
– 13 –
(11) INSTALLING A PAPER ROLL (XE-A307)
The register can print receipts and journals. For the printer, you must
install the paper rolls (receipt and journal paper rolls) provided with the
register.
1) Remove the printer cover.
2) Lift up the print roller arm of the receipt side.
3) Set a paper roll in the paper roll cradle of the receipt side as per the
diagram.
4) Feed the end of the paper along with the paper positioning guides
as per the diagram.
5) While holding down the paper, slowly close the print roller arm of
the receipt side, and push down the arm until you hear a click lock-
ing the arm.
Note: If the print roller arm is not securely locked, printing is not done
right. If this problem occurs, open the arm, and close the arm
instructed above.
Print roller arm
To the printer To the printer
Correct Incorrect
Paper positioning
guides
XE-A207/A217/A307 MASTER RESET
– 14 –
CHAPTER 3. MASTER RESET
This programming is chiefly performed when the ECR is shipped, installed, or serviced.
1. MASTER RESET
Master resetting clears the entire memory and resumes initial values.
Initial values of language can be selected one from following 5 kinds.
• 1 English
• 2 German
• 3 French
• 4 Spanish
• 5 Swedish
Master resetting can be accomplished by using the following “Proce-
dure 1” or “Procedure 2”.
■PROCEDURE 1
1) Unplug the AC cord from the wall outlet.
2) Remove 2 dry batteries and wait for 1 minute.
3) Plug in the AC cord to the wall outlet.
4) Language selection menu is displayed. Push the corresponding
number key.
5) Set current date/time and push [TL/NS] key.
6) Set tax rate and push [TL/NS] key.
7) Set mode pass code and push [TL/NS] key.
8) Set manager pass code and push [TL/NS] key.
9) Set logo message and push [TL/NS] key.
10) REG mode screen is displayed.
11) Insert 2 dry batteries.
■PROCEDURE 2
1) Unplug the AC cord from the wall outlet.
2) Push [receipt paper feed] key and [CL] key.
3) Plug in the AC cord to the wall outlet during the depression of above
2 keys.
4) Language selection menu is displayed. Push the corresponding
number key.
5) Set current date/time and push [TL/NS] key.
NO BATTERY
XE-A207/A217/A307 MASTER RESET
– 15 –
6) Set tax rate and push [TL/NS] key.
7) Set mode pass code and push [TL/NS] key.
8) Set manager pass code and push [TL/NS] key.
9) Set logo message and push [TL/NS] key.
10) REG mode screen is displayed.
2. PROGRAM RESET
Program resetting resumes the initial program without clearing memory.
This operation must be performed with batteries loaded.
1) Unplug the AC cord from the wall outlet.
2) Push [receipt paper feed] key and [0] key.
3) Plug in the AC cord to the wall outlet during the depression of above
2 keys.
4) MODE menu screen is displayed.
XE-A207/A217/A307 MAINTENANCE, DISASSEMBLY AND ASSEMBLY
– 16 –
CHAPTER 4. MAINTENANCE, DISASSEMBLY AND ASSEMBLY
1. ROLL PAPER REPLACEMENT
1-1. ROLL PAPER
This register is provided with the following consumable parts:
Caution:
• Use the roll paper recommended by us only.
If other roll paper is used, paper clog or other trouble may occur.
RECOMMENDABLE ROLL PAPER
Paper quality: High-quality heat-sensitive paper
Paper width: 57.5±0.5mm
Outer diameter: 81mm (Max.)
Paper thickness: 0.06 - 0.08mm
Paper weight: 52.3 - 64.0g/m2(44 - 55kg/1,000 sheets/788 x 1,091mm)
• Do not unpack roll paper until being used.
• Use enough care to handle roll paper. It is recommended top keep roll paper at normal temperature (20°C) and normal humidity (60%) in a dark
place. When attaching printed material to the note, etc, attach it to a margin (non-printed area) with paste.
• Avoid storing under the following conditions, or discoloration of paper and printed characters may occur.
- Place at high humidity (temperature above 40°C, humidity above 80%)
- Dusty place
- Place with direct sunlight
- Place at high temperature of 60°C or above (Near a stove , a heater, or heat source such as lighted cigarette, or inside an automobile)
• Avoid the following actions, or discoloration on the paper surface or printed characters may occur.
- Scratching the paper surface with your nail, pencils, or other metal, or dropping or crashing roll paper to damage the surface.
- Letting roll paper be in contact with rail or water or touching with a wet hand.
• Avoid contact with the following items, plasticizing agent, organic solvent, and leather items, or discoloration on the paper surface or printed charac-
ters may occur.
- Highlighter pen, marker pen, mending tape, cellophane tape, adhesive agent, stamps, vermilion ink-pad, diazo copy (blue print), or rubber eraser.
- Bond, thinner, alcohol, benzene, hair dressing, oil, hand cream, vinyl chloride plastic file/bag/wrap, leather items
Part Name Part Number Outer Diameter Remark
Roll paper RL140T (5 rolls/pack) 70mm Paper quality: Thermal paper
Paper width: 57.5±0.5mm
RL130T (5 rolls/pack) 80mm
Roll paper (High-storage type) RL141T (5 rolls/pack) 70mm
RL131T (5 rolls/pack) 80mm
XE-A207/A217/A307 MAINTENANCE, DISASSEMBLY AND ASSEMBLY
– 17 –
1-2. HOW TO REPLACE
When roll paper is nearly exhausted, red indication appears. Replace roll paper in such a case.
Caution: When roll paper is not installed to the printer or it is exhausted, the error message of “There is no roll paper. Set roll paper and press
[CLEAR].” is displayed and the operation is disabled.
In such a case, set roller paper and press [CLEAR] to clear the error.
(The printer error code, “============” is printed.)
■HOW TO REMOVE
1) Remove the printer cover.
2) If recording paper is used, remove recording paper.
Press [Paper Feed] to feed recording paper by several lines, and cut
off the roll paper, and remove the winding shaft from the bearing.
Remove the roll paper holding guide from the winding shaft, and
remove recording paper.
Caution: Do not pull roll paper without press [Paper Feed]. It may dam-
age the printer head.
3) Lift the printer arm.
4) Remove the remaining roll paper.
■HOW TO INSTALL
3Refer to page 12, "(10)INSTALLING A PAPER ROLL (XE-A207W/B,
XE-A217W/B)."
3Refer to page 13, "(11)INSTALLING A PAPER ROLL (XE-A307)."
Roll paper holding guide
Winding
shaft
Cut off
Bearing
Roll paper
holding guide
Press this section in the arrow
direction to remove the winding
shaft holder.
Printer arm
XE-A207/A217/A307 MAINTENANCE, DISASSEMBLY AND ASSEMBLY
– 18 –
2. PRINTER CLEANING
Dust on the printer head will cause faint or darkly print. In such a case, wipe the printer head softly with dry, soft cloth. At the same time, wipe and
clean the roller and the senor as well. If necessary, immerse a cloth in alcohol to clean.
Caution:
• Since the printer head and its peripheral sections and the motor surface are heated to a high temperature during operations or immediately after
operations, use enough care to clean the printer head after cooling it down.
• Do not touch the printer head directly with bare hand or do not put a tool or some hard items near the printer head in order not to damage the printer
head.
1) Disconnect the power plug from the power outlet.
2) Remove the printer cover.
3) If the roll paper is wound around the winding shaft, separate it from
the roll paper first, then lift the printer arm.
4) Remove the roll paper.
5) Wipe the printer head, the roller, and the sensor softly with soft
cloth.
6) Insert the power plug into the power outlet.
7) Attach the roll paper.
3Refer to page 12, "(10)INSTALLING A PAPER ROLL (XE-
A207W/B, XE-A217W/B)."
3Refer to page 13, "(11)INSTALLING A PAPER ROLL (XE-
A307)."
Note: When the error message of "Printer arm is lifted." is shown on
the display, press [CLEAR] to clear the display.
Printer arm
Printer head
Roller
Sensor

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