Sharp AQUOS zero6 User manual

October 2021, 1st Edition
Manufactured by: SHARP CORPORATION
•Descriptions in this manual are based on Android™ 11.
•The company names and product names appearing in this manual are
trademarks or registered trademarks of their respective holders.
•In this manual, the “AQUOS zero6 SHG04” is abbreviated as the “SHG04”
or the “product”.
•In this manual, “microSD™ memory card (commercially available)”,
“microSDHC™ memory card (commercially available)” and “microSDXC™
memory card (commercially available)” are abbreviated as “microSD
memory card” or “microSD”.
•For illustrations and descriptions in this manual, refer to “取扱説明書 詳細
版(Full Instruction Manual)” (Japanese) available on the homepage of the
network operator you contracted.
Be sure to read this manual before use
Quick Start Guide
SHG04

- 1 -
Names and Functions of Parts
A
SIM card/microSD memory
card tray
B
Display (Touch panel)
C
Fingerprint sensor
D
In camera lens
E
Earpiece (Receiver)/Speaker*1
F
Proximity sensor/Light sensor
Proximity sensor prevents
inadvertent operations of the
touch panel during a call.
Light sensor detects the ambient
brightness and adjusts the
brightness of display.
G
uVolume up key/d
Volume down key
Adjust the volume. Also, set/
disable manner mode.

- 2 -
H
gAssistant key
The key is meant to trigger the
Google Assistant™.
It can also be used to trigger
functions chosen by the user.
•For details, refer to “取扱説明書
詳細版 (Full Instruction Manual)”
(Japanese).
I
fPower key
Use to turn the power on/off and
turn the screen on/off.
J
Earphone/Microphone jack
K
Sub microphone*1
L
Mouthpiece (Microphone)*1
M
External connection jack
Use when connecting Quick
Switch Adapter (sample), a
specified AC adapter (supports
USB Type-C™) (sold separately),
USB Type-C cable (commercially
available), etc. to the product.
N
Speaker*1
O
Telephoto camera lens
P
Standard camera lens
Q
Wide camera lens
R
Mobile light
S
ToF*1
This is a distance measurement
sensor that attains high speed
and accurate auto-focus even in
the dark place.
T
Decoration of camera cover
Serves as an air vent*1 for
maintaining performance.
U
&mark
V
5G/4G/Wi-Fi®/Bluetooth®
antenna*2
W
5G/4G/UMTS antennas*2
X
5G/4G/UMTS/GPS antennas*2
Y
5G/4G antennas*2
*1 Covering the sections with stickers,
fingers, etc. may hinder product
performance.
*2 Antennas are built into the product.
Do not cover with hand during calls
or data communication. Doing so
may affect call/communication
quality.
◎The back cover of the product cannot be removed. Removing it forcibly
may cause damage or a fault.
◎The battery is built into the product, and cannot be removed by the
customer. To force the power off if the screen freezes etc., hold down
ffor at least 8 seconds.
Proximity sensor/Light sensor, ToF
◎Placing stickers, etc. over the proximity sensor/light sensor may prevent
the product from operating properly.
◎Do not stare into proximity sensor and ToF.
May temporarily affect eyesight, leading to accidents.

- 3 -
Earphone/Microphone jack
◎An earphone/microphone with the switch or depending on the type of
the earphone/microphone, it may not be available with the product.
Attaching the SIM card
Before attaching the SIM card, turn the product off.
Also, attach it with the display side turned up.
A Pull out the SIM card/microSD memory card tray with
your finger on the groove.
Groove
B Put the SIM card to the SIM card/microSD memory card
tray with the IC (metal) side turned down while pressing
the card against the projection of the tray
Check the direction of the SIM card and put it securely.
Not to let the SIM card lift up from the card tray.
If the SIM card does not fit the card tray, may cause a fault.
Notch
IC (metal)
Projection

- 4 -
C Insert the SIM card/microSD memory card tray all the
way to the product straight and horizontally.
Push the ○areas securely and make sure there is no space between
the product and the card tray.
Attaching or removing the SIM card/microSD memory card tray
◎When pulling out the card tray from the product, pull it slowly and
horizontally with the display side turned up.
•Pulling out the card tray forcefully or obliquely may cause damage.
◎When attaching the card tray, insert it slowly with the display side
turned up and make sure there is no space between the product and
the card tray.
•Do not insert the card tray with the wrong side down. Failure to do so
may cause damage it.
•Inserting the card tray not deeply enough may cause impairment of
the waterproof/dustproof property or prevent the product from
functioning properly.
IMEI information (international mobile equipment identity number)
◎The IMEI information is marked on the SIM card/microSD memory card
tray. You can check the IMEI information when requesting servicing or
repairs.

- 5 -
Turning the Power On
A f(hold down for at least 3 seconds) while the product
is turned off.
◎ When you turn the power on for the first time after purchasing the product,
the initial setting screen is displayed automatically. For details on the initial
setting, refer to “取扱説明書 詳細版 (Full Instruction Manual)” (Japanese).
Transferring data
If you connect an old smart phone and the product by connecting
included the Quick Switch Adapter (sample) to the external connection
jack of the product, you can easily transfer data.
Quick Switch
Adapter (sample)
Product
Old smart phone
(Android device or iPhone)
Cable used by
the old smart phone
•In “Copy apps & data” of the initial settings displayed when turning on the
product for the first time, follow the instructions on the screen, connect
smart phones together, and transfer your data.
･Connect to the wireless LAN (Wi-Fi®) or mobile network in advance.
･For details on the data transfer by using Quick Switch Adapter (sample)
such as a transfer after the initial settings is complete, refer to the
following site.
(http://k-tai.sharp.co.jp/support/datacopy/pdf/easy_data_copy.pdf)
(Japanese)

- 6 -
◎Do not use Quick Switch Adapter (sample) for intended uses other
than transferring data (charging etc.).
◎Not all data can be transferred.
Using the Product
Before using the product, be sure to read the “Safety Precautions” for proper
use.
If you think the product may be malfunctioning, first check with the “かんたん
診断 (Quick check)” under “使 い方サポート (Usage support)” app
(Japanese).
(https://www.au.com/mobile/service/tsukaikata-support/usage/)
(Japanese)
■Quick check
* This service is provided in Japanese.
Operate on the home screen →“App list screen” →[au Service] →[使い方
サポート] (Usage support) →[診断] (Check)→[かんたん診断] (Quick check).
* This is available to the customers who contract to au or UQ mobile.
Also refer to “故障とお考えになる前に (Troubleshooting)” in “取扱説明書 詳細
版(Full Instruction Manual)” (Japanese).
(https://www.au.com/online-manual/shg04/)(Japanese)
(https://www.au.com/support/service/mobile/guide/manual/)(Japanese)
•Communication is not possible even inside the service area in places
where the signal does not reach (e.g. tunnels and basements). Also,
communication may not be possible in poor reception areas.
Communication may be interrupted if you move into a poor reception areas
during communications.
•Since this product uses radio waves, the possibility of communication
intercepts by third parties cannot be eliminated. (Though the 5G/LTE/
WiMAX 2+/UMTS/GSM system has high security and confidential
communication features.)
•VoLTE (LTE network) is used when connecting with organizations that
receive emergency call within Japan. You cannot connect using 3G
(circuit-switched network).

- 7 -
•The product is compatible with the international roaming service. Each
network service in this manual varies depending on the area and service
content.
•Since the product is a radio station under the Radio Law, you may be
asked to temporarily submit the product for inspection in accordance with
the Radio Law.
•The IMEI information of your cell phone is automatically sent to network
operators for maintenance and monitoring operational status of your cell
phone.
•If you are using the product overseas, check the relevant laws and
regulations of the country/region you visit in advance.
•The Company is not liable for any damages arising from earthquakes,
lightning, storms, floods or other natural disasters, as well as fires, actions
by third parties, other accidents, intentional or mistaken operation by the
customer, or use under other unusual conditions outside the responsibility
of the Company.
•The Company is not liable for any incidental damages (change/
disappearance of saved content, loss of business income, disruption of
business, etc.) arising from use of or inability to use the product.
•The Company is not liable for any damages arising from failure to observe
the described content of “取扱説明書 詳細版 (Full Instruction Manual)”
(Japanese) and “Quick Start Guide” (this manual).
•The Company is not liable for any damages arising, for example, from
malfunction caused by combination with connected devices or software
not related to the Company.
•Captured image data or downloaded data may sometimes be altered or
lost due to faults, repair or other handling of the product. The Company is
not liable for any damage or lost income resulting from recovery of these
data.
•It is recommended you keep a copy of important data on your PC's hard
disk, etc. Whatever the cause of the defect or malfunction may be, the
Company assumes no responsibility for alteration or loss of saved data.
•Contents saved in the product, such as contacts, mails and favorites might
be altered or lost by an accident, fault, repair or mishandling. Be sure to
keep a copy of important contents. Note that the Company assumes no
responsibility for any damages or lost profits resulting from altered or lost
contents.

- 8 -
•Note that content data (both charged or free content) saved on the product
cannot be returned to the customer when the product is replaced for repair
of a fault, for example.
•If an image is displayed for a long time, an afterimage may occur on the
display but this is not a fault. To prevent afterimage and to conserve power,
you are recommended to set the screen timeout time to be short.
•Although the display used on the product is made using high-precision
technology, some pixels (dots) might be lit or out at all times. This is not a
malfunction.
•You are recommended to store copies of individual data such as still
pictures/videos you took and music in your PC by sending each file as mail
attachment, etc. Note, however, that you may not be able to make copies
of some copyrighted data even by the above-mentioned means.
•Do not discard together with regular trash. Please cooperate in the
collection of the product (including optional accessories) when it is no
longer needed to protect the environment and effectively use resources.
* “The Company” as appears in this manual refers to the network operator you
contracted and the manufacturer (Sharp Corporation).
◎Reproduction of the content of this manual in part or in whole is
prohibited.
◎The content of this manual is subject to change without notice.
◎Part of functions cannot be used due to a specification change of the
operating system or change/end of the service.
◎Every effort has been made in the preparation of this manual. Should
you notice any unclear points, omissions, etc., feel free to contact us.

- 9 -
Safety Precautions (Observe Strictly)
■Before using the product, thoroughly read these safety
precautions for proper use. After reading, store the
precautions in a safe place.
■These precautions contain information intended to prevent
injury to the user and to surrounding people, as well as
damage to property, and must be observed at all times.
■The following symbols indicate the different degrees of injury
or damage that may occur if information provided is not
observed and the product is used improperly.
DANGER
This symbol indicates that “death or
serious injury
*1
may directly and
immediately result from improper use”.
WARNING This symbol indicates that “death or
serious injury*1 may result from
improper use”.
CAUTION This symbol indicates that “minor
injury*2 and/or physical damage*3
may result from improper use”.
*1 Serious injury:This refers to loss of sight, injury, burns (high- and low-temperature),
electric shock, broken bones, injuries with residual aftereffects from
poisoning, etc., and injuries requiring hospital admission for
treatment or long-term hospital attendance as an outpatient.
*2 Minor injury:This refers to injuries, burns (high- and low-temperature), electric
shock, etc. that do not require hospital admission for treatment or
long-term hospital attendance as an outpatient.
*3 Physical damage:This refers to extended damage to buildings, furniture, livestock,
pets, etc.

- 10 -
■Explanation of Prohibited or Enforcement Symbols
Prohibited
Indicates an action that
is not allowed.
Wet hands
prohibited
Indicates that handling
with wet hands is not
allowed.
Disassembly
prohibited
Indicates that
disassembly is not
allowed.
Instruction
Indicates that
instructions specified
are compulsory (must be
followed).
Wetting
with water
prohibited
Indicates that use in a
place where the product
is likely to get wet or
allowing the product to
get wet is not allowed.
Disconnect
plug from
power outlet
Indicates that the power
plug must be
disconnected from the
power outlet.
■Precautions Common to the Main Unit, Internal
Battery, Charger, SIM card, Peripheral Devices
DANGER
Prohibited
Do not use, store or leave the equipment in locations subject
to high temperatures or accumulation of heat (near a fire or
heating unit, in a kotatsu or bedding, under direct sunlight,
inside a vehicle on a hot day, etc.).
May cause fires, burns, injury, electric shock, etc.
Prohibited
Do not place the equipment inside cooking appliances such
as microwave ovens and induction cookers or high pressure
vessels such as pressure cookers, or near them.
May cause fires, burns, injury, electric shock, etc.

- 11 -
Prohibited
Do not sprinkle sand, soil or dirt on the equipment or put the
equipment directly on it. Also, do not touch the equipment
when sand etc. is adhering to your hand.
May cause fires, burns, injury, electric shock, etc.
Refer to the following for details on waterproofness/
dustproofness.
zP.35 “Notes on Waterproof and Dustproof Properties”
Prohibited
Do not charge the equipment while it is wet with liquids such
as water (drinking water, sweat, seawater, pet urine, etc.).
Also, do not charge the equipment where water is regularly
in use such as a bathroom.
May cause fires, burns, injury, electric shock, etc.
Refer to the following for details on waterproofness.
zP.35 “Notes on Waterproof and Dustproof Properties”
Prohibited
Do not press the equipment strongly or broken it. Especially
when carrying the equipment in your pocket, do not allow it
to be hit with or nipped in objects.
May cause fires, burns, injury, etc. because of damage of the
internal battery.
※Take particular care with the followings
•Sitting or squatting down while putting the equipment in your
pocket of trousers or skirt
•Allow the equipment to be nipped in the door or vehicular door
while putting the equipment in your pocket of outerwear
•Stepping on the equipment while it is placed on a soft object
such as the sofa or bedding, or floor
•Allow the equipment to enter between seats on a train, bus, etc.
Disassembly
prohibited
Do not attempt to disassemble or modify the equipment.
May cause fires, burns, injury, electric shock, etc.
Prohibited
Do not remove the internal battery of the product.
May cause fires, burns, injury, etc.

- 12 -
Prohibited
The back cover of the product cannot be removed. Do not
attempt it.
May cause fires, burns, injury, etc.
Wetting
with water
prohibited
Do not get the equipment wet with liquids such as water
(drinking water, sweat, seawater, pet urine, etc.).
May cause fires, burns, injury, electric shock, etc.
Refer to the following for details on waterproofness.
zP.35 “Notes on Waterproof and Dustproof Properties”
Wetting
with water
prohibited
Do not allow liquids such as water (drinking water, sweat,
seawater, pet urine, etc.) to get inside the charging jack or
external connection jack.
May cause fires, burns, injury, electric shock, etc.
Refer to the following for details on waterproofness.
zP.35 “Notes on Waterproof and Dustproof Properties”
Instruction
Use only optional parts specified by the Company.
May cause fires, burns, injury, electric shock, etc. if you use a
device other than specified one.
WARNING
Prohibited
Do not subject the equipment to strong force, impacts or
vibration such as letting it fall, stepping on it or throwing it.
May cause fires, burns, injury, electric shock, etc.
Prohibited
Do not allow conductive materials (such as metal objects
and pencil lead) to come into contact with the charging jack
or external connection jack or dust to get inside it.
May cause fires, burns, injury, electric shock, etc.
Prohibited
Do not cover or wrap the equipment with bedding etc. when
using or charging.
May cause fires, burns, etc.

- 13 -
Instruction
If charging is not completed after the specified charging
time, stop charging.
May cause fires, burns, injury, etc. because of overcharging.
Instruction
Be sure to turn off the product and not to charge the battery
in locations where flammable gas may be generated and
where dust is generated.
May cause explosions, fires etc., because of igniting flammable
gas etc.
Instruction
When using at a gas station, or nearby follow the
instructions of each facility.
Do not charge the equipment at the gas station or nearby.
Also, pay attention to when using the product at a gas station, or
nearby and do not using it while refueling.
May cause explosions, fires etc., because of igniting flammable
gas etc.
Instruction
If any trouble such as an unusual odor, unusual noise,
smoking, overheating, discoloration or deformation is found
during use, charge or storage, pay attention to safety and
follow the instructions below.
•Unplug the power plug of the specified charger (sold
separately) from the outlet.
•Turn off the product.
May cause fires, burns, injury, electric shock, etc. if you do not
follow the instructions above.
CAUTION
Prohibited
Do not use a damaged equipment.
May cause fires, burns, injury, etc.

- 14 -
Prohibited
Do not leave the equipment on unstable surfaces, such as
on a wobbly table or sloped surface. Be very careful while
the vibrator is set.
May fall and cause injury etc.
Prohibited
Do not use or store the equipment in locations that are
subject to humidity, dust or high temperatures.
May cause fires, burns, electric shock, etc.
Refer to the following for details on waterproofness/
dustproofness.
zP.35 “Notes on Waterproof and Dustproof Properties”
Prohibited
If being used by a child, have a guardian teach him/her the
proper handling procedures and do not have him/her use it
improperly.
A child may swallow the equipment, or suffer injury, electric
shock, etc.
Prohibited
Do not place the equipment where the young children can
reach it.
Be careful about where to store of small parts such as the
SIM card/microSD memory card tray in particular.
A young child may swallow the equipment, or suffer injury,
electric shock, etc.
Instruction
Be careful when using the product continuously or charging
because it may become warm. Also, be careful not to touch it
unintentionally and continuously when you carry the
equipment in your pocket, fall asleep, etc.
The product or specified charger (sold separately) may become
warm when using an application, a call, data communication,
watching video, etc. continuously or charging. Directly touching a
warmed part continuously may cause redness, itching, rashes,
low-temperature burns, etc. on your skin depending on your
constitution or health condition.

- 15 -
■Main Unit
DANGER
Prohibited
Do not throw the product into a fire or heat it.
May cause fires, burns, injury, etc.
Prohibited
Do not apply excessive force on the product such as
puncturing it with a sharp object (nail etc.), hitting it with a
hard object (hammer etc.) or stepping on it.
May cause fires, burns, injury, etc.
Instruction
If the substance inside the product comes into contact with
your eyes, mouth, etc., immediately rinse the contacted area
with clean water. Then seek prompt medical treatment.
May result in loss of eyesight, sick, etc. because of the substance
inside the product.
WARNING
Prohibited
Do not point the illuminated light directly at someone's eyes.
Especially when you use it for young children, keep
sufficient distance from them.
Do not use Mobile light near people's faces. Eyesight may be
temporarily affected leading to accidents etc.
Prohibited
Do not illuminate or emit the mobile light at anyone driving a
car or other vehicles.
May prevent a driver from driving safely and cause a traffic
accident etc.
Prohibited
Do not watch the screen which is flashing repeatedly for a
long time.
May cause spasm or loss of consciousness.

- 16 -
Prohibited
Do not allow water or other liquids (drinking water, sweat,
seawater, pet urine, etc.), metal, flammable material or other
foreign object to enter the SIM card/microSD memory card
tray slot on the product.
Also, do not mistake the slot place and direction of the SIM
card or microSD memory card.
May cause fires, burns, injury, electric shock, etc.
Prohibited
Do not expose the camera lens to direct sunlight etc. for an
extended period.
May cause fires, burns, injury etc. because of the light-collecting
mechanism of the lens.
Prohibited
Laser (proximity sensor)
Do not stare into proximity sensor and ToF.
May temporarily affect eyesight, leading to accidents.
EN60825-1:2014
CLASS 1
LASER Product
Instruction
Turn off the product or set it to Airplane mode before going
aboard an airplane.
Since using the product on airplanes is restricted, follow the
instructions given by the respective airlines.
Failure to do so might affect an airplane's electronic
instrumentation because of signals.
If you commit a prohibited act while using the product on an
airplane, you may be punished by law.

- 17 -
Instruction
Follow the instructions given by the respective medical
institution regarding the use of the product in a hospital.
Turn off the product in areas where the use of cell phones is
prohibited.
Failure to do so might cause interference with the operation of
electronic devices and electronic medical devices because of
signals.
Instruction
Keep the product away from the ears during a call in which
hands-free is set, while the ringtone is ringing loudly, during
stand-by, etc.
When you attach the earphone/microphone etc. to the
product to play games, video/music, etc., do not make the
volume too loud.
During a call in which hands-free is set, loud sounds are being
emitted from the product.
Even during stand-by, the ringtone or alarm sound may activate
suddenly.
Hearing loud sounds for a long time may damage your hearing
such as difficulty in hearing.
Also, excessively high volume prevent you from hearing ambient
sounds and cause an accident.
Instruction
If you have a weak heart, take extra precautions when setting
functions such as the vibrator and ringtone volume for
incoming calls.
You may be startled at the sudden vibrator and ringing for
incoming calls and may have harmful effects on your heart.
Instruction
If you are using electronic medical equipment etc., contact
the respective manufacturer or dealer to check whether the
operation of the equipment is affected by signals.
May interfere with the operation of electronic medical equipment
etc. because of signals.

- 18 -
Instruction
Turn off the product near high-precision electronic devices
or devices that use weak electronic signals.
May interfere with the operation of electronic devices because of
signals.
※Take particular care with the following devices
Hearing aids, implanted cardiac pacemakers, implanted
cardioverter-defibrillators, other electronic medical equipment,
other equipment controlled by electronic signals, etc. If you use
an implanted cardiac pacemaker, implanted cardioverter-
defibrillator or other electronic medical equipment, contact the
respective manufacturer or dealer to check whether the operation
of the equipment is affected by signals.
Instruction
If the display part or camera lens is damaged, be careful of
broken parts and the exposed inside of the product.
May cause burns, injury, electric shock, etc. if you touch the
broken or exposed parts.
Instruction
If the internal battery leaks or emits an unusual odor,
immediately stop using the product and move it away from
any naked flames or fire.
The battery fluid is flammable and could ignite, causing a fire,
explosion, etc.
Instruction
Do not allow a pet etc. to bite the product.
May cause fires, burns, injury, etc. because of catching fire,
exploding, overheating or leaking of the internal battery.
CAUTION
Prohibited
For using a motion sensor and geomagnetic sensor, check
the safety around, hold the product and do not swing it more
than necessary.
May cause an accident such as injury.

- 19 -
Prohibited
If the display is broken and the internal substance then
leaks, do not get it on your skin (face, hands, etc.), clothes,
etc.
May result in damage your eyes or skin.
If the internal substance comes into contact with your eyes,
mouth, skin or clothes, immediately rinse the contacted area with
clean water.
Also, if it comes into contact with your eyes, mouth, etc., seek
medical treatment immediately after rinsing the contacted area.
Prohibited
Do not dispose of the product in ordinary garbage.
May cause fires, burns, injury, etc. Also, may damage to the
environment. Follow the instructions of the unnecessary product
by a local institution that handles used products.
Prohibited
If the substance inside the internal battery leaks, do not get
the liquid on your skin (face, hands, etc.), clothes, etc.
May result in damage your eyes or skin.
If the internal substance comes into contact with your eyes,
mouth, skin or clothes, immediately rinse the contacted area with
clean water.
Also, if it comes into contact with your eyes, mouth, etc., seek
medical treatment immediately after rinsing the contacted area.
Instruction
If you use the product in a vehicle, contact the vehicle
manufacturer or dealer to check whether the operation of the
vehicle is affected by signals.
May interfere with the operation of electronic equipment because
of signals in some vehicle models. In this case, stop using the
product.
Instruction
If any trouble on your skin is occurs due to using the
product, immediately stop using it and seek medical
treatment.
Use of the product may cause itching, rashes, eczema, etc.
depending on your constitution or health condition.
For details on materials of each part, refer to “Material List”
(zP. 2 6) .