Sharp AQUOS Crystal Sprint User manual

AQUOS Crystal
User Guide
[UG template version 14b]
[sprint_HDK_PB25_ug_en_060214_d2]

Table of Contents
Introduction....................................................................................................................................................1
About the User Guide............................................................................................................................1
Before Using Your Phone.............................................................................................................1
Descriptions in the User Guide.....................................................................................................1
Screenshots and Key Labels........................................................................................................1
Other Notations.............................................................................................................................1
How to Use This Guide.........................................................................................................................1
Header and Toolbar Areas............................................................................................................1
Search This Guide ........................................................................................................................1
Topic Area.....................................................................................................................................2
Contents and Index Area..............................................................................................................2
Resizing Areas..............................................................................................................................2
Access Instructions on Phone...............................................................................................................2
Launch the Guide..........................................................................................................................2
Launch the Guide from the Notifications Window.........................................................................2
Hide Status Bar Indicators............................................................................................................2
Using the Phone Guide.................................................................................................................2
Check Basic Operations ...............................................................................................................2
Screen Use for First-Time Users ..................................................................................................2
Get Started....................................................................................................................................................3
Parts and Functions..............................................................................................................................3
Phone Layout................................................................................................................................3
Keys ..............................................................................................................................................5
Direct Wave Receiver ...........................................................................................................................5
Holding the Product on Your Ear..................................................................................................5
SIM Card...............................................................................................................................................6
Handling SIM Card........................................................................................................................6
Insert SIM Card.............................................................................................................................6
Phone Memory/SD Card.......................................................................................................................8
Insert SD Card ..............................................................................................................................9
Unmount SD Card.......................................................................................................................10
Remove SD Card........................................................................................................................11
TOC i

Format SD Card..........................................................................................................................13
Charge the Battery..............................................................................................................................15
Turn Your Phone On and Off..............................................................................................................18
Use the Touchscreen..........................................................................................................................19
Activate Your Phone ...........................................................................................................................23
Complete the Setup Screens..............................................................................................................24
Basic Operations.........................................................................................................................................26
Basics..................................................................................................................................................26
Home Screen and Applications (Apps) List................................................................................26
Select Options and Navigate Screens........................................................................................27
Menu Operations ........................................................................................................................27
Phone Settings Menu..................................................................................................................28
Portrait and Landscape Screen Orientation................................................................................29
Capture Screenshots ..................................................................................................................30
Applications.........................................................................................................................................30
Launch Applications....................................................................................................................30
Apps List .....................................................................................................................................31
Phone Number....................................................................................................................................35
Silent Mode/Airplane Mode.................................................................................................................37
Silent Mode.................................................................................................................................37
Airplane Mode.............................................................................................................................39
Enter Text............................................................................................................................................41
Touchscreen Keyboards.............................................................................................................41
Google Keyboard........................................................................................................................41
Swype .........................................................................................................................................43
Google Voice Typing...................................................................................................................46
Tips for Editing Text....................................................................................................................47
Google Account...................................................................................................................................49
Create a Google Account............................................................................................................49
Sign In to Your Google Account..................................................................................................55
Google Play Store...............................................................................................................................58
Find and Install an App ...............................................................................................................59
Request a Refund for a Paid App...............................................................................................61
Update an App............................................................................................................................61
Uninstall an App..........................................................................................................................64
TOC ii

Get Help with Google Play..........................................................................................................65
Lock and Unlock Your Screen ............................................................................................................66
Update Your Phone.............................................................................................................................68
Update Your Phone Software.....................................................................................................68
Your Phone Interface..................................................................................................................................73
Home Screen Basics...........................................................................................................................73
Home Screen Layout..................................................................................................................73
Extended Home Screens............................................................................................................74
Status Bar ...........................................................................................................................................74
Notifications Window...........................................................................................................................78
Customize the Home Screen..............................................................................................................79
Change the Wallpaper ................................................................................................................80
Add Shortcuts to the Home Screen ............................................................................................81
Add Widgets to the Home Screen ..............................................................................................82
Add Folders to the Home Screen................................................................................................83
Phone App...................................................................................................................................................85
Place and Answer Calls......................................................................................................................85
Call Using the Phone Dialer........................................................................................................85
Answer Phone Calls....................................................................................................................87
In-Call Screen Layout and Operations........................................................................................89
Place Calls from Contacts/Call History...............................................................................................91
Place a Call from Contacts .........................................................................................................91
Call from Call Logs......................................................................................................................92
Optional Services................................................................................................................................94
Voicemail Setup..........................................................................................................................94
Visual Voicemail..........................................................................................................................96
Set Up Visual Voicemail..............................................................................................................96
Review Visual Voicemail.............................................................................................................97
Listen to Multiple Voicemail Messages.......................................................................................97
Visual Voicemail Options............................................................................................................98
Configure Visual Voicemail Settings...........................................................................................98
Caller ID Blocking .....................................................................................................................101
Call Waiting...............................................................................................................................101
Conference Calling ...................................................................................................................102
Call Forwarding.........................................................................................................................103
TOC iii

Call Settings......................................................................................................................................104
Contacts............................................................................................................................................105
Add a Contact ...........................................................................................................................105
Check Contacts.........................................................................................................................109
Contacts Screen Layout............................................................................................................111
Edit a Contact............................................................................................................................112
Delete a Contact .......................................................................................................................113
Share a Contact........................................................................................................................115
Import Contacts.................................................................................................................................117
Import Contacts from SD Card..................................................................................................117
Back Up Contacts .............................................................................................................................119
Back Up Contacts to SD Card ..................................................................................................120
Messaging and Internet.............................................................................................................................123
Text and Multimedia Messaging.......................................................................................................123
Send a Text Message...............................................................................................................123
Send a Multimedia Message (MMS).........................................................................................125
Save and Resume a Draft Message.........................................................................................131
New Messages Notification.......................................................................................................133
Manage Message Conversations .............................................................................................133
Text and MMS Options.............................................................................................................141
Create and Send Gmail ....................................................................................................................143
Create and Send a Gmail Message..........................................................................................143
Check Received Gmail Messages....................................................................................................145
Open New Gmail Messages.....................................................................................................145
Open Gmail Messages .............................................................................................................146
Manage Gmail Messages .................................................................................................................148
Use Gmail Labels......................................................................................................................148
Archive Gmail Threads .............................................................................................................149
Mute Gmail Threads .................................................................................................................150
Delete Gmail Threads...............................................................................................................151
Search Gmail Messages...........................................................................................................152
Report Spam or Phishing Gmail ...............................................................................................154
Add Another Google (Gmail) Account ......................................................................................155
Switching between Gmail Accounts..........................................................................................157
Email .................................................................................................................................................158
TOC iv

Set Up an Email Account..........................................................................................................158
Add an Email Account...............................................................................................................159
Add an Exchange ActiveSync Account.....................................................................................163
Compose and Send Email........................................................................................................165
Open New Email Messages......................................................................................................167
Open Email Messages..............................................................................................................168
Delete an Email Account...........................................................................................................170
Manage Your Email Inbox.........................................................................................................171
Exchange ActiveSync Email Features......................................................................................173
Data Services General Information (Sprint Spark LTE Networks)....................................................173
Sprint Spark LTE.......................................................................................................................173
Your User Name .......................................................................................................................175
Data Connection Status and Indicators ....................................................................................176
Browser.............................................................................................................................................176
Use the Browser .......................................................................................................................176
Add a Bookmark .......................................................................................................................177
View Browser History................................................................................................................179
Open New Browser Tabs..........................................................................................................180
Browser Settings.......................................................................................................................182
Camera and Video....................................................................................................................................185
Take Pictures and Record Videos ....................................................................................................185
Take a Picture...........................................................................................................................185
Viewfinder Screen.....................................................................................................................187
Record Videos ..........................................................................................................................188
Video Shooting Screen.............................................................................................................190
View Pictures and Videos Using Gallery...........................................................................................191
View Pictures and Videos .........................................................................................................191
Edit Pictures......................................................................................................................................192
Share Pictures and Videos ...............................................................................................................196
Send Pictures or Videos by Email ............................................................................................196
Send a Picture or Video by Multimedia Message.....................................................................197
Send Pictures or Videos Using Bluetooth®...............................................................................199
Share Pictures and Videos on Facebook .................................................................................200
Share Pictures on Flickr............................................................................................................202
Share Pictures on Picasa..........................................................................................................203
TOC v

Share Videos on YouTube........................................................................................................204
Camera Settings ...............................................................................................................................206
Switch Cameras........................................................................................................................206
Set Camera Functions ..............................................................................................................209
Useful Features.........................................................................................................................................211
Sprint Direct Connect Now App ........................................................................................................211
Before Making Your First Direct Connect Call..........................................................................211
Direct Connect Numbers...........................................................................................................212
Direct Connect Contacts...........................................................................................................212
Make Direct Connect Calls .......................................................................................................215
Answer Direct Connect Calls....................................................................................................218
End a Direct Connect Call.........................................................................................................219
Call Alerts..................................................................................................................................219
Make Group Connect Calls.......................................................................................................222
Create a Group Entry................................................................................................................225
Group Connect Invites..............................................................................................................226
Direct Connect Settings............................................................................................................227
NASCAR MOBILE.............................................................................................................................229
Navigation .........................................................................................................................................229
Google Maps.............................................................................................................................229
Scout.........................................................................................................................................231
Hangouts...........................................................................................................................................232
Google Search..................................................................................................................................234
Use Google Search...................................................................................................................235
Use Google Voice Search.........................................................................................................236
Calculator..........................................................................................................................................237
Calendar............................................................................................................................................238
Add an Event to the Calendar...................................................................................................238
View Calendar Events...............................................................................................................240
Sync Calendars.........................................................................................................................242
Synchronize an Exchange ActiveSync Calendar......................................................................243
Clock .................................................................................................................................................244
Set Alarms.................................................................................................................................245
Additional Clock Features.........................................................................................................247
Twitter ...............................................................................................................................................249
TOC vi

Install the Twitter App on Your Phone ......................................................................................249
Tweet on Twitter .......................................................................................................................249
Facebook ..........................................................................................................................................250
Install the Facebook App on Your Phone .................................................................................250
Use Facebook...........................................................................................................................251
YouTube............................................................................................................................................252
View YouTube Videos...............................................................................................................252
Post a Video to YouTube..........................................................................................................252
Google Play Music App.....................................................................................................................254
Play Music with Google Play.....................................................................................................254
Google Play Music Screen Layout............................................................................................255
Create Playlists in Google Play Music......................................................................................257
Sprint Music Plus ..............................................................................................................................259
Google Wallet....................................................................................................................................261
OfficeSuite.........................................................................................................................................261
Clip Now............................................................................................................................................262
Connectivity...............................................................................................................................................267
Connections Optimizer......................................................................................................................267
Connect to a Computer via USB.......................................................................................................269
Transfer Files Between Your Phone and a Computer..............................................................270
Wi-Fi..................................................................................................................................................272
Turn Wi-Fi On and Connect to a Wireless Network..................................................................272
Wi-Fi Settings............................................................................................................................274
Disconnect Wi-Fi.......................................................................................................................277
Wi-Fi Direct ...............................................................................................................................279
Bluetooth®.........................................................................................................................................282
Bluetooth®Information..............................................................................................................282
Enable the Bluetooth®Feature .................................................................................................282
Pair Bluetooth®Devices............................................................................................................284
Connect to a Paired Bluetooth®Device....................................................................................286
Send Information Using Bluetooth®..........................................................................................288
Receive Data via Bluetooth®.....................................................................................................290
View Your Phone’s Screen on Other Devices ..................................................................................291
Global Services.........................................................................................................................................294
Set the Communications Method for Global Use..............................................................................294
TOC vii

Setting the Carrier.............................................................................................................................296
Activate Sprint Worldwide Service on Your Account........................................................................298
Enable Global Roaming Mode..........................................................................................................298
Make and Receive Worldwide Calls .................................................................................................301
Calls to Landline Phones/Wireless Phones in Country of Stay................................................301
Sprint International Voicemail Service..............................................................................................303
Set Up Your Voicemail Access Number for International Use..................................................303
Access Your Voicemail Internationally......................................................................................306
Contact Sprint for Assistance with International Service..................................................................307
Settings .....................................................................................................................................................309
Basic Settings ...................................................................................................................................309
TTY Mode .................................................................................................................................311
Wi-Fi Settings Menu..........................................................................................................................313
Wi-Fi Calling Settings........................................................................................................................317
Bluetooth®Settings...........................................................................................................................317
Call Settings......................................................................................................................................320
Data Usage Settings.........................................................................................................................322
More Settings....................................................................................................................................324
Default SMS App Settings ................................................................................................................325
Virtual Private Networks (VPN).........................................................................................................326
Prepare Your Phone for VPN Connection................................................................................327
Set Up Secure Credential Storage ...........................................................................................327
Add a VPN Connection.............................................................................................................329
Connect to or Disconnect from a VPN......................................................................................332
Home.................................................................................................................................................334
Harman/Kardon Audio Settings ........................................................................................................334
Sound Settings..................................................................................................................................336
Display Settings ................................................................................................................................338
Clip Now Settings..............................................................................................................................339
Storage Settings................................................................................................................................341
USB Connection Settings .................................................................................................................343
Battery Settings.................................................................................................................................343
App Settings......................................................................................................................................344
Location Access Settings..................................................................................................................346
Security Settings...............................................................................................................................349
TOC viii

Lock Screen Settings........................................................................................................................351
Screen Lock..............................................................................................................................351
Disable the Screen Lock...........................................................................................................356
Screen Security Options ...........................................................................................................358
Language & Input Settings................................................................................................................360
Backup & Reset ................................................................................................................................363
Accounts ...........................................................................................................................................366
Date & Time Settings........................................................................................................................369
Accessibility Settings.........................................................................................................................370
Printing..............................................................................................................................................372
Activate This Device..........................................................................................................................373
System Updates................................................................................................................................375
About Phone .....................................................................................................................................375
Copyright Information........................................................................................................................377
For Assistance ..........................................................................................................................................378
Troubleshooting ................................................................................................................................378
Specifications....................................................................................................................................381
Sprint Account Information and Help................................................................................................382
Sprint Account Passwords........................................................................................................382
Manage Your Account ..............................................................................................................382
Sprint Support Services............................................................................................................383
Index..........................................................................................................................................................384
TOC ix

Introduction
The following topics describe the basics of using this guide and your new phone.
About the User Guide
Thank you for purchasing your new AQUOS Crystal. The following topics explain how best to use this
guide to get the most out of your phone.
Before Using Your Phone
Read “Get Started” and “Important Information Booklet” thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone’s setup at the time of purchase. Unless
otherwise noted, instructions begin from the phone’s home screen, which is displayed by touching Home
. Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots in the user guide may appear differently on your phone. The status bar and keys displayed
at the bottom of the display are omitted from screenshots where unrequired in explanations. Key labels in
the user guide are simplified for description purposes and differ from your phone’s display.
Other Notations
In the user guide, the phone may be referred to either as “phone,” “device,” or “handset.” microSD™,
microSDHC™ or microSDXC™ card is referred to as an “SD Card” or “memory card.”
How to Use This Guide
You can easily navigate this user guide, which is displayed in a browser window that is divided into three
areas.
These topics will teach you how to navigate the guide and use the features for each area.
Header and Toolbar Areas
[content from Flare project]
Search This Guide
[content from Flare project]
Introduction 1

Topic Area
[content from Flare project]
Contents and Index Area
[content from Flare project]
Resizing Areas
[content from Flare project]
Access Instructions on Phone
[content per instructions of each carrier]
These topics will help you find help on your new phone and will introduce the basics of using your
phone’s touchscreen if you are a new user.
Launch the Guide
[customize content]
Launch the Guide from the Notifications Window
[customize content]
Hide Status Bar Indicators
[customize content]
Using the Phone Guide
[customize content]
Check Basic Operations
[customize content]
Screen Use for First-Time Users
[customize content]
Introduction 2

Get Started
The following topics give you all the information you need to set up your phone and wireless service the
first time.
Parts and Functions
These topics illustrate your phone’s primary parts and key functions.
Phone Layout
The following illustration outlines your phone’s primary external features.
Part
Description
3.5 mm Headset Jack
Allows you to plug in either a stereo headset or an optional headset for
convenient, hands-free conversations.
Direct Wave Receiver
The touchscreen vibrates to create sound waves.
Back Key
Lets you return to the previous screen, or close a dialog box, options
menu, the Notifications panel, or onscreen keyboard (for keyboard,
changes to ). Drag or swipe up to open Google/Assistant.
Home Key Returns you to the Home screen. Drag or swipe up to open
Google/Assistant.
Get Started 3

Part
Description
Self Camera Lens
Takes pictures and records videos while facing the screen, and allows
you to video conference.
Touchscreen
Displays all the information needed to operate your phone, such as the
call status, the Contacts list, and the date and time. Also provides one-
touch access to all of your features and applications.
Recent Apps Key Displays recently-used applications. Drag or swipe up to open
Google/Assistant.
LED
Displays a phone notification, charging status, or alert.
Misoperation
Prevention/Light Sensor
Detects ambient light level and prevents touchscreen misoperation
during call.
Camera
Lets you take pictures and videos.
Charger/Accessory Jack
Allows you to connect the AC adapter or the USB cable (included).
Mic (Recorder Mic)
Captures ambient sounds while recording videos.
Flash
Helps illuminate subjects in low-light environments when the camera is
focusing and capturing a picture or video.
Battery Cover
Accesses SIM card and SD card.
Speaker
Lets you hear the different ringtones and sounds. The speaker also
lets you hear the caller’s voice in speakerphone mode.
Mic
Talk to other party through this.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
Get Started 4

Keys
The following illustration outlines your phone’s keys.
Part
Description
Power Key
Lets you turn the phone on or off or turn the screen on or off, or switch
your phone to silent mode, vibration mode, or airplane mode.
Volume Key
Allows you to adjust the ringtone or media volume or adjust the voice
volume during a call.
Direct Wave Receiver
The phone is equipped with a “Direct Wave Receiver” which transmits sound by vibrating the display area.
You can use the phone normally although there is no hole in the receiver.
Holding the Phone to Your Ear
As shown below, hold the receiver so that it covers your ear and blocks out surrounding noise for clearer
sound. Adjust the position of the phone up, down, left or right to suit your hearing and the surrounding
environment.
[illustration]
Get Started 5

●Make sure not to cover the mic with your finger etc. when you talk on the phone.
●When an earphone (commercially available) is connected to the phone, sound is from the
earphone instead of by the Direct Wave Receiver.
●Do not put a sticker, sheet, etc. on the display. The other party’s voice may become hard to hear.
●How well sound can be heard differs with each individual.
●How well sound can be heard depends on the surrounding environment.
SIM Card
The SIM card is an IC card containing phone number and other customer information.
Handling SIM Card
Keep the following in mind when handling a SIM card.
●Customer is responsible for any damage caused by inserting SIM card in another-brand IC card
reader, etc. The company is not responsible in such case.
●Always keep the IC chip clean.
●Wipe clean with a dry, soft cloth.
●Avoid applying labels. May damage SIM card.
●See instructions included with SIM card for handling.
●SIM card is the property of the company.
●SIM card is replaceable (at cost) in case of loss/damage.
●Return SIM card to the company when cancelling subscription.
●Returned SIM cards are recycled for environmental purposes.
●Note that SIM card specifications and performance may change without notice.
●It is recommended that you keep a separate copy of information that is stored on SIM card. The
company is not responsible for damages from stored information that is lost.
●Always follow emergency procedures to suspend service if your SIM card or phone (SIM card
inserted) is lost/stolen. For details, contact Customer Service.
●Always power off phone before inserting/removing SIM card.
Insert SIM Card
Follow these instructions to insert a SIM card. Remember to power off your phone before inserting a SIM
card.
Get Started 6

If your phone has become warm, insert after it has cooled. May cause burns.
1. Remove the battery cover.
Lift where marked ○(indent) and create a gap between the battery cover and the phone.
Continue by sliding your finger completely around the phone under the battery cover to
remove.
2. Insert SIM card in SIM card slot.
Insert gently being careful of SIM card orientation (notch/(gold) IC chip facing downward).
Get Started 7

3. Attach the battery cover.
Press firmly where marked ○so there are no gaps. Be careful not to press excessively and
damage the battery cover.
Phone Memory/SD Card
Your phone supports the use of an optional SD card (not included) to expand its storage capacity. It
supports cards up to 32 GB. Some cards may not operate properly with your phone.
The phone’s memory is also available for storing data such as system data, apps, and captured
pictures/videos.
SD Card Cautions
Content saved in phone memory/SD card:Content stored in the phone’s memory/SD card may be
altered/lost due to accidents, malfunctions, repairs, phone replacement, or other handling. Back up
important information regularly. The company is not responsible for damages from stored information
that is lost/altered.
Reading/Writing Data: Never power off or remove Battery while reading or writing data.
SD cards used on other mobile phones:A message indicating there is app data on the SD card
may appear if the SD card was used on another mobile phone (a device prior to model upgrade, etc.).
First transfer the data on the SD card to your phone with the following steps to use the data.
Drag the status bar down and open the Notifications panel > Follow the instructions in the message.
If there are folders and files with the same names in phone memory as on the SD card, a prompt
appears for whether to overwrite folders/files. Use adequate caution, as overwritten data in phone
memory cannot be restored.
Battery Level:A low battery charge may prevent reading/writing to the SD card.
Phone memory: By default, pictures, videos, and other media files captured on your phone are
saved in phone memory. Applications (third-party) you download may indicate that files are saved to
an SD card, however, they are saved to your phone’s memory.
Handling SD Card:Use/store SD cards away from the reach of infants. May cause choking if
swallowed.
Get Started 8

Insert SD Card
Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before
inserting or removing an SD card.
If your phone has become warm, insert after it has cooled. May cause burns.
1. Remove the battery cover.
Lift where marked ○(indent) and create a gap between the battery cover and the phone.
Continue by sliding your finger completely around the phone under the battery cover to
remove.
2. Insert SD card.
Insert SD card gently all the way in without bending and with terminals facing downward.
Get Started 9

3. Attach the battery cover.
Press firmly where marked ○so there are no gaps. Be careful not to press excessively and
damage the battery cover.
Unmount SD Card
Always unmounts the SD card before removing it from your phone.
1. From home, touch > Settings .
Get Started 10