Sharp ROUVO V User manual

ROUVO V

Have questions about your Prepaid phone?
You’re in the right place.
Find out how to set up and use your phone, access special features,
get help and lots more. We’re here to help.

About your phone
NOTE: Devices and software are constantly evolving. The screen images
and icons you see here are for reference only.
USB-C/
Charger
port
Power/Lock
key
Front camera
Headset
port
SIM &
microSD
card slot
Rear camera
Volume
Up/Down
About your phone
Fingerprint
sensor
Flash
Microphone
Speaker
Proximity /
Light sensor

Your phone already has a SIM card installed. For an optimal wireless
experience, use the SIM installed in your new phone.
However, if you purchase this phone without SIM card pre-installed, or if
you wish to replace your SIM card for any reason, follow the steps below.
The following steps also guide you to install your microSD card.
1. Use the SIM ejector tool.
Use the supplied SIM ejector tool to insert into the small hole on the SIM/
SD Card tray.
2. Pull the tray out to place SIM/microSD card.
Pull the tray out and place your Nano SIM card and microSD card on the
tray. Make sure you align the cards as designated by the tray.
3. Push the tray back into its place.
Slide the tray attached with your Nano SIM card and microSD card all the
way into the slot.
NOTE: The microSD card is sold separately.
Setting up your phone
Setting up your phone
SIM card tray
microSD Nano SIM

4. Charge your phone.
Before turning on your phone, charge it fully.
1. Plug in the USB-C connector (the smaller end) of the USB charging
cable into the USB-C/Charger port of your phone.
2. Plug in another end of thecable (the larger end) into the USB
connector of the supplied AC adapter.
3. Plug the AC adapter into an available power outlet.
WARNING: Only use approved chargers with your device. Incompatible
chargers or tampering with the charger port could damage your device
and void the warranty.
5. Turn your phone on/off.
To turn your phone on, press and hold the Power/Lock button until the
phone vibrates.
NOTE: The first time you turn on your phone, you will need to activate it.
See the Welcome Guide included with your phone.
To turn your phone off, press and hold the Power/Lock key and then tap
Power off.
Locking/unlocking the screen
To turn on your screen, press the Power/Lock key. Then swipe up on the
screen to unlock it.
To turn off your screen and prevent accidental key presses, press the
Power/Lock key.
Setting up your phone
Power/Lock
key

Using your phone
Starting your phone for the first time
1. Once you have turned on and initialized your phone, tap to select
your preferred language for your phone, then tap .
2. From the Phone Activation screen, tap Next (assuming you have
activated your SIM card as instructed in the Welcome Guide).
3. You will be prompted to connect to a wireless network. If you have a
SIM card, you can use mobile network for setup, or connect to an
available Wi-Fi network. Enter password if required.
4. To Copy apps & data from another device, tap Next, or tap Don’t
copy to continue. If you tap Next, follow the on-screen steps.
5. To Sign in with your Google™ account, enter your account
information and tap Next, or tap Skip to skip to the next step. If you
sign in your Google™ account, tap I agree to the Google Terms and
Services shown on the screen.
6. From the Google services screen, tap More and then Accept if you
agree to the default selection of these Google services settings. You
may turn on/o the services later with the toggle switch.
7. Set PIN for screen lock, or tap Skip to continue.
8. Set your Verizon Services. Tap ACCEPT to use the default settings
for the services.
9. Set your Verizon Cloud, tap NEXT to enter Verizon Cloud Setup.
Select what to backup and then tap NEXT.
10. Choose Wi-Fi only or Both Wi-Fi and Mobile Networks to back up
your content on Verizon Cloud. You may change it anytime in Settings.
11. When you see Ready to go, tap GOT IT to complete the initial setup.
Touch screen tips
Use touch gestures to move around the screen, open menus, select items,
zoom in and out of web pages, apps and more.
There are several touch gestures recognized by your phone:
• Tap—Gently touch the touch screen with your fingertip to select items.
• Tap & Hold—Tap and hold on an item or a space to open menus.
• Swipe—Gently slide your finger on the touch screen like a mouse
scroll.
• Drag—Hold onto an item and drag it to a new position.
• Pinch & Spread—Pinch and spread with your thumb and index finger
to zoom in or out.
Accessing Apps from Home Screen
You can access all your apps, whether pre-installed by default, transferred
from your last phone or downloaded, from the Home Screen. Simply swipe
up from the Home Screen and you will be able to view and access all your
apps.
Using your phone

Setting up voice mail
1. Dial *86 and press Send.
2. When you hear a greeting, press #to interrupt.
3. Follow the setup instructions.
Checking voice mail
From your phone:
1. Dial *86 and press Send.
2. Follow the instructions.
From other phones:
1. Dial your mobile number.
2. When you hear the greeting, press #to interrupt.
3. Follow the instructions.
NOTE: Voice mailboxes not set up within 45 days will be canceled. Your
voice mailbox is not password protected until you create a password by
following the setup tutorial. Voice mail may not be available in some areas.
Follow the setup instructions to password protect your Verizon voice
mailbox. Verizon is not responsible for missed messages or deletions of
messages from your voice mailbox, even if you havesaved them.
Using your phone
Making a call
1. From the Home Screen, tap the Phone icon.
2. Tap the Dialpad icon.
3. Enter the number you want to call.
4. Tap the Call icon to place the call.
You may also
• Tap a saved contact in Contacts
• Tap a recent call log in Recents
• Tap a favorite contact in Favorites
• Tap voice search function to find the contact
Answering or Declining a call
During an incoming call,
• Tap ANSWER on the call window to answer the call.
To decline the call
• Tap DECLINE on the call window to reject the call.
Tap on the incoming call window to open it as full screen.
On the full screen,
• Tap or swipe up on the screen to answer the call.
• Tap to decline the call by sending a quick response message. The
list of preset quick response messages will appear and tap on one of
the messages to send to the caller.

Services and features
Calling features
• Domestic Long Distance
• Caller ID
• Call Waiting
• 3-Way Calling
• Call Forwarding
Text messaging
1. From the Home Screen, open the Message app
2. Tap Start Chat to compose text message, enter the recipient’s
information and attach emoji, GIF, stickers or more.
3. Press Send to send your SMS message.
Picture and video messaging
Take pictures or videos and send them to almost any email address, or to
other phones.
1. From the Home Screen, open the Message app
2. Tap Start Chat to compose text message, enter the recipient’s
information and attach emoji, GIF, stickers or more.
3. Use the Attach to attach photos or video files to your message.
4. Tap the Camera icon if you wish to use the phone camera to shoot
photos or videos for your message.
4. Press Send to send your MMS message.
Web browsing
From the Home Screen, tap Chrome™.
Enter the information you want to browse in the Search bar or use voice
search, then press .
Services and features

Apps and more
Play it up with music, ringtones, wallpapers and games.
Keep up with Twitter™ and Facebook. We’ve got apps that help
you do it all. Data charges may apply.
Installing apps
From the Home Screen, tap Play™ Store.
Google Assistant™
Google Assistant™ is an AI-empowered voice assistant that allows you
to execute commands, open on-device apps, or activate functions by
speaking to your device.
To use Google Assistant™,
1. Press and hold onto the Home button .
2. Once activated, speak to Google Assistant about your request.
Remeber to speak clearly.
Verizon Cloud
Verizon Cloud offers secure online storage to back up your contacts and
sync them with your other Cloud-connected devices.
To learn more, go to vzw.com/cloud
Services and features

International services
Keep in touch with family or friends while at home and abroad with our
Prepaid International plans.
TravelPass
Take your domestic talk, text and data allowances with you for a low daily
rate. You’re only charged on the days you use your wireless plan abroad.
For additional details, including rates, visit vzw.com/prepaidglobal
Location-based services
This phone can determine its location, which is useful for services such as
navigation, shopping and weather. For your safety, it’s defaulted to acquire
your location only when you dial 911. To use location-based services, go to
Settings > Location and then use the toggle switch to enable it.
International services

Support and more
The Help app gives you tips, videos and other information on how to use
your phone, including:
Making calls
Voice mail
Sending texts
Getting apps
Taking photos
Accessibility settings
[NOTE: Use this list as is; omit an item only if it is not covered at all
anywhere within the Help app. Refer to page 7 in QRG Style Guidelines
for a populated example.]
From your computer, visit
verizon.com/support
Customer service
Call 800.922.0204
Twitter @VZWSupport
Download a User Guide from
verizon.com/support
Support and more

Important customer information
The services described in this guide are only for your personal use.
Services are subject to the Customer Agreement which can be found
at vzw.com/csa, your Plan, and the Verizon Privacy Policy. For more
information about our privacy practices, visit verizon.com/privacy
Device recycling program
For information visit verizon.com/support/how-to-recycle-device
Warranty replacements
If you’re having a problem with your wireless device, just contact
Verizon toll-free at 866.406.5154 from another phone.
Important customer information

Using RTT or TTY
Real-time text (RTT) is a feature that can make it easier for customers to
carry on a live conversation through text (or text and simultaneous voice)
during a call, with each text character transmitted immediately as it is
typed. Unlike text telephony (TTY), there’s no need for a separate device.
The person you are calling must have either RTT or TTY enabled on their
device for the text capability to work.
If your device instead uses TTY and TDD (Telecommunications Device
for the Deaf) technology that allows similar text-based communications
by telephone, you must have a TTY-compatible phone and be in the TTY
mode to place or receive calls.
For additional information, visit the Verizon Accessibility Resource Center
at verizon.com/accessibility
Hearing aid compatibility information
This phone has been tested and rated for use with hearing aids for some
of the wireless technologies that it uses. However, there may be some
newer wireless technologies used in this phone that have not been tested
yet for use with hearing aids. It is important to try the different features of
this phone thoroughly and in different locations, using your hearing aid or
cochlear implant, to determine if you hear any interfering noise. Consult
your service provider or the manufacturer of this phone for information on
hearing aid compatibility. If you have questions about return or exchange
policies, consult your service provider or phone retailer.
Important customer information

© 2022 Verizon PKTTM55002A V1.0

SHARP ROUVO V
Product safety and warranty information

Thank you for choosing SHARP ROUVO V (Model Num. STTM21VAPP).
We recommend you read the following sections regarding safety and
compliance thoroughly before use. The manufacturer is not liable for
malfunctions or damages resulted from misuse of the handset.
Read before Use
This product meets applicable national SAR limits
of 1.6 W/kg. The specific maximum SAR values
can be found in the radio waves section. When
carrying the product or using it while worn on your
body, either use an approved accessory such as
a holster or otherwise maintain a distance of 10
mm from the body to ensure compliance with RF
exposure requirements. Note that the product may
be transmitting even if you are not making a phone
call. www.sar-tick.com
Refer to the Specific Absorption Rate (SAR) section
of this guide for details about the SAR value of this
phone.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at
high volume levels for prolonged periods. Exercise
caution when holding your phone near your ear
while the loudspeaker is in use.
Consult with local authorities like CDC or the device
manufacturer for detailed advices about hearing
protections and noise reduction measures.

Airplane Mode
Switch your phone off when you are on an airplane, as the radio
waves from your device may aect in-flight piloting instruments, which
may impact safety during the flight. The use of phone functions on
an aircraft is against the laws and be sure to follow the regulations
imposed by your government. If you need to use your phone device
on the aircraft, be sure to enable Airplane Mode to switch o the radio
frequency of your phone.
Safety Precaution
Pay full attention to the following safety precautions. The classes of
Danger, Warning, and Caution address the levels of damages or risks
resulted from improper use of the phone and its accessories.
Danger
• Use specified charger and USB cable only.
• Do NOT disassemble or modify the handset device.
• Prevent wetness from penetrating internal handset parts or
charger.
• Do NOT charge or leave the device under extreme heat (list
all types of scenario or environments, like cars under the sun
without AC on).
• Shut down handset and disconnect charger at places with fire/
explosion risks (like gas stations).
• Do NOT dispose of handset in fire.
• Do NOT short-circuit the battery.
Warning
• Keep your handset or charger away from cooking appliances.
• Do NOT place handset in places with heated atmosphere (dryer,
sauna, hot water).
• Avoid strong physical impact (heavy objects or excessive force).
• Keep your handset or charger away from liquid or conductive
materials.
• Do NOT charge handset when either handset or charger is wet.
• If battery fluid contacts skin or clothes, discontinue handset use
and rinse with clean water immediately.
• Prevent the display glass and the camera from strong impact
(heavy objects or excessive force).
• Power off the handset when near medical equipment or high-
precision control systems.

• Charge with specified voltage only.
• Do NOT touch charger plug or connector with wet hands.
• Do NOT charge handset in a wet environment (bathtub, sauna).
Caution
• Avoid placing handset on unstable surface to prevent damage.
• Do NOT pull the cord when disconnecting the charger.
• Keep handset and charger away from children and pets.
• Handset must be disposed of in accordance with the locally
applicable. environmental regulations.
• Keep handset from magnetic items.
• Avoid prolonged use of handset in warm places.
• Do NOT store handset in a wet or warm environment.
Maintenance & Care
• Avoid extreme temperature or direct sunlight
• Clean handset with soft, dry cloth. Do NOT use alcohol solvent
(color may fade)
• Handset and internal battery may become warm during operation
or charging. This is normal.
• Warranty does not cover malfunctions caused by misuse.
• Do NOT power off while transferring data (may result in data
loss)
• The handset and the battery are unibody designed. Do NOT
attempt to remove the battery compartment.
• Use only specified cables or products to connect with handset.
Other devices may damage the handset.
• If handset has stopped processing or won’t respond to
operations, force handset to power o.
• If your SIM card or handset is lost, suspend your service
immediately and contact our Customer Support.
• Handset transmissions may be disrupted inside buildings, tunnels
or underground.
• Switch the phone off when you are in health care facilities or
other environments except in designated areas. As with many
other types of equipment now in regular use, phones can
interfere with other electrical or electronic devices, or equipment
using radio frequency.

Privacy
Users are responsible for abiding the privacy acts enforced by
jurisdiction(s) or government(s) where they will use their phones. The
manufacturer, the seller, the distributor or the operator assumes no
liability for any consequence resulted from improper use of the phone.
Safe and Responsible Driving
Abide the laws and regulations on the use of wireless phones in the
jurisdictions where you drive. It is users' sole responsibility to pay full
attention to driving. Use a hands-free accessory if available.
In some places where phone use is strictly prohibited during driving,
pull over or park the car before making or taking a call.
Your phone is identified with an IMEI (International Mobile Equipment
Identity) number printed on the package label and shown in the
phone's memory. We recommend you enter #06# (the USSD code
to check your phone's IMEI number) and record the number in a safe
place. Your IMEI number may be requested by the policy or your
service carrier if your phone is stolen. This number allows your phone
to be blocked, which prevents an unauthorized third person from using
it with a dierent SIM card. You may contact your service provider for
details.
Protection against Theft
Portrait Rights
Portrait rights protect individuals’ right to refuse to be photographed or
to refuse unauthorized publication/use of their photographs. Portrait
rights consist of the rights to privacy, which is applicable to all persons,
and the rights to publicity, which protects the interests of public
figures. Therefore, photographing others and publicizing/distributing
their photographs without consent are considered invasion of privacy
and violation of portrait rights. Use phone camera responsibly.

Copyrights
Copyright laws protect sounds, images, computer programs,
databases, other materials and copyright holders. Duplicated material
is limited to private use only. Use of materials beyond this limit or
without consent from copyright holder may constitute copyright
infringement, and be subject to penalty enforced by the jurisdiction(s)
where you infringe the copyright of others. Abide copyright laws when
using the phone.
The software contained in this handset is copyrighted material.
Copyright, moral right, and other related rights are protected by
copyright laws. Do not copy, modify, disassemble, decompile or
reverse-engineer the software, and do not separate it from the
hardware in whole or part.
Important Notes about Bluetooth and
Wi-Fi
Bluetooth
Verizon is not liable for any data/information leakage due to use of
handset Bluetooth function. Users are advised to ensure no other
radio stations sharing the same frequency band are in use nearby. In
the event that interference occur between handset and other radio
stations, move to another location or disable Bluetooth functions
immediately.
Wi-Fi
Wi-Fi (Wireless LAN) uses radio waves to enable communication
between compatible devices within range. However, it is advisable
for the user to configure security settings to avoid risk of data
interception. Verizon is not liable for any data interception due to use
of handset Wi-Fi function.