Shoprider Venturer User manual

Owner’s Manual
VENTURER
ATTENTION
Please read your
owner’s manual before
driving your scooter.

2
CONTENTS
INTRODUCTION .....................................................................................................3
FEATURE GUIDE ....................................................................................................3
SAFETY ADVICE ....................................................................................................4
EMI Warning ...........................................................................................................6
ADJUSTMENT ........................................................................................................8
SCOOTER TILLER CONTROLS .............................................................................10
FREE WHEEL OPERATION ...................................................................................12
STARTING TO DRIVE YOUR SCOOTER.................................................................13
EXTRA GUIDELINES IN THE CONTROL OF YOUR SCOOTER ...........................14
BATTERIES AND BATTERY CHARGER ...............................................................15
MAINTENANCE ......................................................................................................16
TROUBLE SHOOTING GUIDE ...............................................................................17
WARRANTY TERMS & CONDITIONS ....................................................................18
TECHNICAL SPECIFICATIONS...............................................................................20
DISCLAIMER ............................................................................................................21
NOTES .....................................................................................................................22

3
INTRODUCTION
Congratulations on your purchase of the Shoprider®scooter. This scooter incorporates the
latest innovative designs patented and only available on a Shoprider®scooter. This
scooter can be used in confined spaces both indoors and outdoors. Direct drive
transaxles and electromagnetic brakes give a safe and efficient ride. This Shoprider®
scooter is designed for persons with limited mobility.
Please read this manual carefully and thoroughly before using your scooter and
make sure you understand all the instructions.
FEATURE GUIDE (Venturer)
1. Tiller Handle Bar
2. Rear Mirror (option)
3. Black Vinyl Captain Seat (option)
4. Armrests
5. Seat Reclining
6. Black PU Solid Tire
7. Footrest Mat
8. Front Bumper (Replaceable
Independently)
9. LED Headlight
10. Detachable Basket (option)
11. LED Front Indicators
12. LED Rear Indicators & Hazard Lights
13. LED Taillights
14. Anti-tip Wheels
15. Rear Bumper (Replaceable
Independently)
14
12
13
15
7
7
7
6
5
4
3
1
9
8
10
2
11

4
SAFETY ADVICE
• Do not carry passengers.
• This mobility Product is intended to assist you. For your own safety, please read the
Owner’s Manual before using the Scooter. If in any doubt, contact your supplier directly for
advice.
• Do not exceed inclines over 9 degrees (15% grade).
• Driver weight may exceed weight of the unit, speed must be reduced when turning.
• Do not get on or off the scooter unless the brake is on and the scooter is switched off.
• Do not switch off the scooter while the scooter is moving.
• Do not drive the scooter where you can not safely or legally walk.
• Do not attempt to drive over curbs greater than 1.5 inches in height. Doing so could cause
your scooter to turn over, causing personal injury or damage to the scooter. For curbs
less than 1.5 inches, always approach them at an angle of 90 degrees and at a low
speed.
• Do not drink or use a mobile phone when driving your scooter.
• Do not exceed the suggested user weight limit to use the product. Doing so, could cause
personal injury and invalidate the warranty.
• Always keep your feet on the scooter when moving.
• Please make sure that you are physically fit to operate this unit. Consult your
dealer/doctor for advice.
• Always slow down and proceed carefully when traveling over rough or uneven ground.
• For individuals with balance problems, practice getting on the scooter with the assistance
of a qualified healthcare professional.
• Do not operate the scooter without anti-tip wheels installed.
• Do not use an escalator to move a scooter between floors or serious injury could occur.
• Do not drive the scooter on an incline that has oil, water or ice film on it.
• Do not try to lift the scooter by its seat, tiller, rear chassis cover, or any removable parts.
Any of these could cause injury to the user or damage to the scooter.
• Do not use parts or accessories that are not authorized by the original manufacturer of the
scooter.
• Before sitting in or exiting the scooter, REMOVE the key from the ignition. This will insure
the POWER is off and the scooter can not move under its own power. As a general
precaution, always remove the key from the ignition while the scooter is not in use. This
will prevent the use by untrained and unauthorized persons.

5
• Do not connect any foreign device to the scooter battery or charging port. This could
cause failure of the device, the scooter and personal injury.
• Make sure the tiller is properly adjusted and locked to the user or damage and injury could
result.
• It is not allowed to have any person sitting in the scooter when transported by a vehicle,
otherwise any injury or damage that might result.
• Do not use the scooter in the rain, near a shower or in a damp bathroom. Direct exposure
to rain or dampness could cause the scooter to electrically malfunction and prematurely
rust.
• Do not lean against or pull forward on the tiller while mounting or dismounting the scooter.
Otherwise, injury may occur.
• Do not operate the unit or turn the key on while charging.
• Whenever a center bolt of the wheel assembly has been loosened, please replace a
specified new bolt from authorized dealers and secure with a torque of 240 ± 5 kg-cm
together with Loctite 271 adhesive (or equivalent).
• Charge batteries daily after use.
• Charging plug has to be removed from the scooter after charging.
• Battery cables must be securely fastened onto battery terminals by the authorized dealers
before using the unit.
• Batteries must be tied down correctly and securely.
• Any loose cable can not be allowed when the unit is driving.
• Must check the battery charge remained before operating the unit.
• Always charge the batteries of the unit in a well ventilated area.
• If the unit went over or sank into deep water, please switch off power of the unit and
consult with your authorized dealer for help right away.
• Switch off power of the unit while not in use or before charging, removing and installing
the batteries. Otherwise, injury and/or damage to the unit or surrounding property may
occur.
• Do not operate the unit in the way of exceeding to the product’s specification listed in this
owner’s manual.
• Do not use the thumb/finger lever before the key switch is turned on, or the operation will
be prohibited until to turn key switch off and then on.

6
EMI Warning
Shoprider®scooters may be susceptible to electromagnetic interference (EMI), which is a
kind of interfering electromagnetic energy (EM) emitted from sources such as radio stations,
TV stations, amateur radio (HAM) transmitters, two-way radio, and cellular phones. The
interference (from radio wave sources) can cause the scooter to release its brakes, move
by itself, or move in unintended directions. It can also permanently damage the scooter’s
control system. The sources of radiated EMI can be broadly classified into three types:
1. Hand-held portable transceivers (transmitters-receivers) with the antenna mounted
directly on the transmitting unit. Examples include: citizens band (CB) radios, “walkie
talkie”, security, fire and police transceivers, cellular telephones, and other personal
communication devices.
NOTE! Some cellular telephones and similar devices transmit signals while they are
ON, even when not being used.
2. Medium-range mobile transceivers, such as those used in police cars, fire trucks,
ambulances, and taxis. These usually have the antenna mounted on the outside of the
vehicle.
3. Long-range transmitters and transceivers, such as commercial broadcast transmitters
(radio and TV broadcast antenna towers) and amateur (HAM) radios.
NOTE! Other types of hand-held devices, such as cordless phones, laptop
computers, AM/FM radios, TV sets, CD players, and cassette players, and small
appliances, such as electric shavers and hair dryers, so far as we know, are not
likely to cause problems to the scooter.
Scooter Electromagnetic Interference (EMI)
Because EM energy rapidly becomes more intense as one moves closer to the transmitting
antenna (source), the EM fields from hand-held radio sources (transceivers) are of special
concern. It is possible to unintentionally bring high levels of EM energy very close to the
scooter’s control system while using these devices. This can affect scooter movement and
braking. Therefore, the warnings listed below are recommended to prevent possible
interference with the control system of the scooter.

7
WARNINGS
1. Do not operate hand-held transceivers (transmitters-receivers), such as citizens band
(CB) radios, or turn ON personal communication devices, such as cellular phones, while
the scooter is turned ON.
2. Be aware of nearby transmitters, such as radio or TV stations, and try to avoid coming
close to them.
3. If unintended movement or brake release occurs, turn the scooter OFF as soon as it is
safe.
4. Be aware that adding accessories or components, or modifying the scooter may make it
more susceptible to EMI.
NOTE! There is no easy way to evaluate the overall immunity of the scooter.
5. Report all incidents of unintended movement or braking to your Shoprider®dealer, and
note whether there are sources of EMI nearby.
WARNING: The original manufacturer and the importer of the scooter is not
responsible for damage or injury incurred due to improper and unsafe use of our
scooter.

8
ADJUSTMENTS
Tiller Angle Adjustment (Fig. 1)
The tiller of your scooter is uniquely designed to
allow you to position it to a comfortable driving position.
Your scooter’s tiller is very versatile, and can be
adjusted to different positions. To decide which position
best fits your needs, carefully push the black lever that
is located on the right side of tiller, and gently lower or
raise the tiller. Once you are satisfied with the position
of the tiller, simply release the black lever and the
tiller will automatically lock for your safety.
Seat Slide & Swivel Adjustment (Fig. 2)
Pulling up on the seat slide lever allows the
seat position to be adjusted forward or
backward. Release the lever and the seat
will lock in that position. Under the right
side of the seat there is a spring loaded red
lever. Pulling up on the lever allows the seat
to swivel, when released the seat will lock
into one of 4 positions.
Seat Removal (Fig. 3)
Fold down the back of the seat. Pull up the
swivel seat adjustable lever (fig. 2) and lift
seat off.
Seat Height Adjustment (Fig. 3)
Remove seat as described above. Loosen
seat tightening bolt by hex key wrench.
Remove the locking pin that secures the seat
adaptor. Lift the seat adaptor out of the seat
post. The seat height can be adjusted to 4
different settings by inserting the steel locking
pin in the required hole. Retighten the bolt and
replace the seat.
Swivel Seat
Adjustable Lever
Seat Slide
Lever
Fig. 2
Seat Tightening
Bolt
Seat Locking Pin
Seat Adaptor
Fig. 3
Tiller Angle
Adjustable Lever
Fig. 1

9
Armrest Width Adjustment (Fig. 4)
On the underside of the seat there are two
hand knobs, one either side. Loosening the
hand knob allows the arm rest to be adjusted
to the required width, or removed for
transportation.
Do not use the scooter without the arms
being fitted.
Armrest Angle Adjustment (Fig. 5)
Flip up the armrests to allow access to the
adjustable bolt and lock nut, unscrew the
lock-nut and screw the bolt in or out to
increase or decrease the angle. Re-tighten
the lock-nut. Your scooter is dispatched from the
factory with the armrests set parallel to the floor.
Armrest Height Adjustment (Fig. 6)
The vertical square tube connected with
the armrest can be reset to the desired
position by re-tightening the hand knob
for armrest height adjustment.
Armrest Adjustable
Tightening Knob
Fig. 4
Lock-Nut
Adjustable
Bolt
Fig. 5
Armrest Adjustable
Hand Knob
Fig. 6

10
SCOOTER TILLER CONTROLS (Fig. 7)
(1 & 2) Speed Controls
The speed control allows you to set a speed between 1 (minimum) and 10 (maximum).
Turn the dial knob counter-clockwise to “minimum” to decrease speed, and clockwise
towards “maximum” to increase your speed. The “High / Low” switch for extra speed.
Please use extra caution when using the scooter in “High” mode.
NOTE: When attempting to climb slopes, you will need to set the dial to “high” setting.
Remember the higher the number you set your speed dial to, the faster your scooter will
travel.
(3) Battery Level Indicator
The gauge is marked from “E” empty, to “F” full. For extra clarity there is a colored
graduated scale ranging from RED, (E) through YELLOW to GREEN, (F).
GREEN indicates ready for use.
YELLOW indicates batteries to be charged as soon as possible.
RED indicates charge batteries immediately.
(4) Lights
A blue colored button operates the LED headlights.
(5) Horn
A yellow button operates the horn.
1
4
8
9
3
2
5
6
7
Fig. 7
8

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(6) Thumb/Finger Lever Controls
The left thumb/finger lever controls the reverse and the right thumb/finger lever controls the
forward motion. The amount of pressure applied to each lever will determine the speed the
scooter travels at. Release the lever and the scooter will slowly come to a stop and the
electromagnetic brake will be applied.
Electromagnetic Brake
The brake is automatically operated when the control levers are released. There is a slight
delay when the scooter decelerates; this allows the scooter to come to a smooth stop.
(7) On/Off Key Switch
Insert the key in the right side of the tiller. Turn the key on and the needle arm indicator will
indicate the battery charge. There is a delay before the thumb/finger lever control can be
operated, while the controller is checking the circuits.
(8) Indicator Switch
Two yellow triangle buttons operate the Right or Left indicator respectively. To depress the
button again will turn off the indicator.
(9) Hazard Warning Switch
A red button operates all indicators flashing.

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FREE WHEEL OPERATION (Fig. 8)
The free wheel release lever (yellow handle) is located inside the right / left rear wheel. To
disengage the motor, lift up the lever (the scooter can now be pushed). To re-engage the
motor push down on the lever.
WARNING! Always re-engage the free wheeling device after use.
Failure to do so may result in injury.
Anti-tip wheels
The anti-tip wheels are located at the rear of the scooter frame. The scooter should not be
used unless the anti-tipping wheels are in place.
The original manufacturer and the importer of the scooter is not responsible for
damage or injury incurred due to improper or misuse of the scooter.
Anti-tip wheels
Circuit Breaker
Freewheel
Release Lever
Fig. 8

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STARTING TO DRIVE YOUR SCOOTER
Getting Started
• Select a level area with plenty of space.
• Mount the scooter, either by lifting the arm and sliding on to the seat or rotate the seat
outwards and then rotate the seat back to face the tiller.
• Adjust the tiller and seat as described previously.
Starting Scooter Movement
• Ensure that you are seated in a comfortable position.
• Turn the key to the ON position.
• Your speed setting should be on 1 or 2.
• Pull your right hand finger lever, the scooter will move forward slowly. The harder you pull
the faster the scooter goes but will only reach the speed level that has been selected.
• Release the lever and the scooter will slowly come to a stop and the magnetic brake will
be applied.
Steering
Steering the scooter is light and easy. Ensure when starting off you give a wide clearance
when turning so that the rear wheels clear any obstacle that you are passing. When
steering through limited spaces such as a doorway or when turning around, turn the tiller
handles where you want to go and apply power gently. The scooter will turn very tightly, but
will still move with complete stability as long as the speed is not too high.
Reversing
Before reversing ensure that the area behind is free from any hazards or obstructions.
Adjust your speed setting to a low setting before you reverse. Pull/press the left
thumb/finger lever, and steer wide of all corners and obstacles.
Dismounting
Before dismounting ensure that the key is turned to the off position.
CAUTION: Please ensure that care is exercised when entering or leaving the scooter
and that the tiller and foot rest is not used for support.

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EXTRA GUIDELINES IN THE CONTROL OF YOUR SCOOTER
Ramps
The stability of your scooter is governed by several factors such as the seating position, the
angle of the slope and your height and weight. When approaching an incline, do so directly
and not at an angle and whenever possible avoid making turns. When going down a ramp or slope
keep the speed settings to slow. This will ensure there is a safe controlled descent. When
the finger levers are released the scooter will slowly stop.
Safe Climbing Angle
Always follow the guidelines of the safe climbing angle shown as shown in figure 9.
Caution - Do not turn off the control key while the unit is in motion
Grass and Gravel
Please follow the guidelines given previously and your scooter will perform admirably over
many surfaces. Avoid long grass, loose gravel and sand.
NOTE: You should not operate your scooter in wet weather or on wet surfaces. This
may cause the motor to sort out.
Angles and weights shown here for this scooter indicate the safe working angles for the
user and equipment. Any scooter used outside these parameters may be unsafe and or
cause future problems with the electrical systems
(Single user)
Fig. 9

15
BATTERIES AND BATTERY CHARGER
The Shoprider®scooter is supplied with maintenance free, sealed lead acid batteries.
Battery performance can be affected by temperature, terrain, condition of battery, type of
battery charger, the weight of the user, wind speed, etc. The battery level indicator is only a
guide and is most effective when the scooter is moving, only then is the true discharge level
displayed.
• When the scooter stops the battery level indicator may indicate full.
• An active user can use up to 30% of battery capacity or more per day.
• Inactive users may only use 50% of battery capacity in a week.
• In both these instances the battery should be put on charge over night.
Battery Charger
The battery charger supplied is special to your scooter, and may not be suitable for any
other power mobility product. Use only the charger supplied with your scooter; other marks
of chargers may permanently damage your scooter batteries, and would void the warranty.
All the information of battery charger and its operation instruction shall be referred to the
user manual attached with the charger in its packaging paper box.
First Time Use
Prior to using your Portable scooter for the first time, you must charge the batteries fully
(refer to Battery Charging Procedures). Charging may take up to 12 hours. Charging the
batteries completely prior to first time use will benefit battery efficiency. Failure to do so may
cause damage.
Charging
To charge the batteries connect the 3-pin male plug lead into the 3-pin female
battery-charging socket located on the battery pack. Plug the A/C cord plug into the wall
socket and the other end into the charger (2-pin). Please refer to the LEDindicatordescription
based on charging status of the charger’s manual. Once the batteries are completely charged,
unplug the A/C cord from the wall then unplug the 3-pin lead from the battery pack.
WARNING: Only use the original Shoprider®approved charger!
This charger is for indoor use only. DO NOT expose it to rain or water spray.
Do not leave the charger plugged into the charger port if the charger is not charging.

16
MAINTENANCE
Lubrication
At six-month intervals you should lubricate the following parts with a light oil or similar
lubricant:
• Seat pivot post.
• Seat release lever pinion.
• Wheel bearings.
• Axle of scooter.
CAUTION – DO NOT USE WD40 TO LUBRICATE PARTS!! DO NOT LUBRICATE
TRANSAXLE/GEAR BOX!! In the event of any difficulties please consult your dealer.
Cleaning
Your scooter should be cleaned as required however as with all electrical equipment you
must ensure that extreme care is used to not water damage any sensitive parts.
Read the following warnings
•Only use a soft damp cloth.
•Never use a hose to wash your scooter.
•Do Not use abrasive cleaning products – Mild detergents only should be used. .
Tyres
Since your tires are flat free tyres, there is no need to ever worry about tyre air pressure.
If your tyres become worn overtime and require replacement please consult your closest
Shoprider dealer.

17
TROUBLE SHOOTING GUIDE
Circuit Breaker
Your scooter is fitted with the latest in electronic controls that are programmed to protect
the electrical system from abnormal overloads. Fitted for extra protection is a circuit breaker,
should there be a situation that your scooter stops for no apparent reason please check
that the circuit breaker has not popped out. The circuit breaker can be found under the rear
chassis cover accessible through a port hole under the seat.
Check List
If your scooter fails to operate, please check the following:
• Unit is switched on.
• All plugs and connectors are firmly fixed.
• Battery level shows full charge.
• Drive/Freewheel device is in the drive position.
If the free wheel device has been operated with the scooter left switched on, then the
scooter will not operate until the ignition key has been switched off and then on again.
Please consult your dealer if your scooter does not run after checking these points.
Please consult your selling Shoprider provider if your scooter does not run after
checking these points.

18
Warranty Terms & Conditions
The Warranty Terms and Conditions noted below provide your Shoprider® scooter with
excellent coverage against possible defective parts or possible faulty workmanship. If at
anytime you have a warranty issue YOU MUST contact the selling Shoprider® dealer
as they are required to undertake the diagnosis and labour content of the warranty.
Shoprider® will as noted below supply spare parts as required as part of this agreement.
Structural Frame – 3 Years
Shoprider Australia warrants that the frame will be free from defects under normal use, for a
period of three (3) years from the date of purchase by the original customer.
Shoprider Australia will repair or replace, at our option free of charge any part found on
examination by Shoprider Australia to be defective in material and or workmanship within
the warranty period.
All parts claimed under warrant must be returned to Shoprider Australia in their present
condition. Only an authorised “Warranty Dealer” of Shoprider Australia can undertake
warranty work.
Always contact the selling Shoprider® dealer to arrange all work and assess if warranty applies.
Drive Train Assembly – 18 months
Shoprider Australia warrants that the drive trainAssembly will be free from defects under
normal use, for a period of eighteen (18) months from the date of purchase by the original
customer.
Shoprider Australia will repair or replace, at our option free of charge any part found on
examination by Shoprider Australia to be defective in material and or workmanship within
the warranty period.
All parts claimed under warrant must be returned to Shoprider Australia in their present
condition. Only an authorised “Warranty Dealer” of Shoprider Australia can undertake
warranty work.
Always contact the selling Shoprider® dealer to arrange all work and assess if warranty applies.
Drive Train Components include
Transaxle, Motor and Magnetic Brake only

19
Warranty Terms & Conditions continued
Other Parts – 12 months
Shoprider Australia warrants that the other parts will be free from defects under normal use,
for a period of eighteen (12) months from the date of purchase by the original customer.
All parts claimed under warrant must be returned to Shoprider Australia in their present
condition. Only an authorised “Warranty Dealer” of Shoprider Australia can undertake
warranty work.
Always contact the selling Shoprider® dealer to arrange all work and assess if warranty applies.
Exclusions
1. All transportation cost associated with the submission and return of the repair or
replacement under warranty (as determined by Shoprider Australia) are the
responsibility of the original customer.
2. Normal wear items are not covered under warranty. These items include such items as
brushes, tyres, tubes, brake pads, upholstery, seating and armrests.
3. Damage caused by
- Excessive, abusive, misuse, negligence, accident or water
- Improper maintenance, maintenance carried out by a non approved “Warranty
Dealer”
- Improper operation & storage
- Any commercial use what so ever
4. Where an authorised dealer has not lodged all required documentation at the
appropriate time, the warranty is Void
5. All warranties provided do not extend to purchasers of used or secondhand equipment
(Warranty’s are not transferable)
Please Note
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement part for a major failure and for compensation for any other reasonable foreseeable
loss or damage. You are entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and failure does not amount to a major failure
NOTE: In the event of a warranty issue, Always contact your selling Shoprider® dealer who will
arrange any work and return any faulty parts. Parts will be assessed and replaced within 3-5
working days.

20
TECHNICAL SPECIFICATIONS
Models
Venturer
Overall Dimensions: L1x W x H
mm
1250 x 600 x 1200
Front Tyre Diameter
Front
2 x 10”
Rear Tyre Diameter
Rear
2 x 10”
Suggested User Weight
(on the Level Road)
Kg
136
Total Weight (w/ Batteries, Basket,
Seat)
Kg
93
Battery Capacity
_V_Ah x Pcs
12V 50Ah x 2
Charger
Amp
5A
Output Power of Motor (Reference
Only)
W/Hp
780/1.0Hp
Max. Speed2
Kph
7-8
Safe Climbing Angle
Degrees (%)
Fig. 9
Range3(Per charge w/ standard
battery)
Km
38-42
Turning Radius
mm
1420
***ALL SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE***
1. To include the anti-tip wheels
2. Driver weight may exceed weight of the unit; although the speed must be reduced when
turning.
3. The actual driving range varies with the factors shown below:
a) the weight of occupant
c) battery conditions
d) type of charger
e) ambient temperature
f) the way of driving
g) terrain
h) the wind speed
i) etc.