LongCo EM Series User manual

LongCo: User Manual V05 / 11. Juni 2018 Page 1 of 54
USER MANUAL
Rev. V05: 11. June 2018

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Please read the following instructions carefully before the first drive. note especially the
safety instructions in chapter 1.4. Not to pay attention to the safety instructions can cause
serious injury and / or death.
Welcome to the World of
LongCo!
The LongCo is a completely new kind of transportation.
Although keeping your balance on three wheels is easy, the risk of
injury from loss of control, collisions and falls will always be present. The
manufacturer wants you to enjoy riding your new LongCo and be safe
at the same time.
This User Manual is designed to help you learn and understand how to
properly drive, control, the road traffic laws to observe and enjoy your
LongCo while minimizing risks.
This manual was developed to help them.
Always Follow National
State and local Laws!
The LongCo comply with the homologation in Europe for mopeds and
motorcycle. There is also difference in individual countries. Many other
countries are based on this registration.
Therefore, always follow the applicable local legislation concerning
the use of the LongCo on public roads and public places. In some
countries, it is forbidden to use the LongCo in public areas.
If you are uncertain regarding the local legislation, contact your local
authorities for information or contact an authorized LongCo dealer.

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Table of Contents
1. Safe Riding .........................................................................................................................................................................................................................5
1.1. Basics ..........................................................................................................................................................................................................................5
1.2. Where to Ride?..........................................................................................................................................................................................................6
1.3. Protective Gear.........................................................................................................................................................................................................7
1.4. Protective Measures ................................................................................................................................................................................................ 8
1.5. Pre-Ride Inspection.................................................................................................................................................................................................10
1.6. How to Ride .............................................................................................................................................................................................................10
2. Preparation......................................................................................................................................................................................................................13
2.1. Unfold frame ............................................................................................................................................................................................................13
2.2. Installation of Seat Enforcement ........................................................................................................................................................................23
2.3. Folding stem.............................................................................................................................................................................................................24
2.4. Unfold Stem..............................................................................................................................................................................................................24
2.5. Insert/Remove Batteries .........................................................................................................................................................................................25
3. LongCo Features ............................................................................................................................................................................................................26
3.1. Batteries ....................................................................................................................................................................................................................26
Basics ...........................................................................................................................................................................................................................26
Battery LCD Read Out ..............................................................................................................................................................................................26
3.2. Charging batteries..................................................................................................................................................................................................27
3.3. Control Features: Handlebar and TFT-Display ....................................................................................................................................................30
3.4. RFID-Key Set .............................................................................................................................................................................................................32

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3.5. TFT-Display ................................................................................................................................................................................................................33
3.6. Read TFT-Display......................................................................................................................................................................................................34
3.7. Switch buttons from the TFT-Display .....................................................................................................................................................................35
3.8. Setup-Mode TFT-Display...................................................................................................................................................................................36
3.9. Speed levels and Power Mode ............................................................................................................................................................................39
4. Consumer Information ...................................................................................................................................................................................................40
4.1. Maintenance...........................................................................................................................................................................................................40
4.2. Repairs ......................................................................................................................................................................................................................43
4.3. Warranty and Limited Liability...............................................................................................................................................................................43
Warranty Terms and Conditions ......................................................................................................................................................................43
Warranty Claims .................................................................................................................................................................................................44
4.4. Transport ...................................................................................................................................................................................................................45
4.5. Storage and Care Instructions ..............................................................................................................................................................................46
4.6. Disposal.....................................................................................................................................................................................................................47
4.7. Troubleshooting.......................................................................................................................................................................................................49
5. Inspection-Plan ...............................................................................................................................................................................................................50
5.1. Maintenance Plan ..................................................................................................................................................................................................51
6. Index.................................................................................................................................................................................................................................54

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1. Safe Riding
1.1. Basics
Driver's License /Restrictions
If required by law, you must carry a valid driver’s license that is locally accepted for riding
the LongCo
Who cannot safely operate the LongCo in the traffic due to physical or mental defects is
only allowed to ride if he himself has made provision that he does not endanger others. In
case of doubt on the ability to drive the LongCo, then order at the driver's license office a
professional medical opinion, a medical-psychological examination or an technical
expertise
Before first ride
The owner must ensure that any operator of the LongCo fully reads, understands and follows
all instructions in this manual. A demonstration to ensure that the rider understands the
operation of the LongCo is strongly advised.
Maximum Total Weight
Payload Rear Carrier
Permissible max. laden Mass: 200kg / 440lbs àBe aware, if the rider is more than 100kg
(220lbs) and want to use the seat system, the optional seat enforcement system must be
installed (see chapter 2.2.).
The maximum allowed payload for the rear carrier is 30kg / 66lbs.
No Stunts
The LongCo is not developed for any type of tricks, stunts, jumping, wheelies or racing.

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Take account of
Regardless of where you use the LongCo, operators should always show courtesy to others
and ride in a safe and suitable manner.
Insurance
Make sure you are covered with insurance for both you and your LongCo.
Modifications
Do not remove, modify or alter any components of the LongCo. Any modification can
cause malfunctions and the loss of road approval or warranty claims. Modifications can be
dangerous and lead to serious injuries. Do not open, disassemble or service the battery.
1.2. Where to Ride?
Legislation
Always pay attention to the locally applicable legislation about the use of the LongCo on
public roads and in public places. If you are uncertain regarding your local legislation,
contact your local authorities or your LongCo dealer for information.
Private property
To ride the LongCo on private property, always obtain permission from the owner to do so.
Roads
Typical bicycle lanes and side roads with low traffic (if allowed) are suitable for riding the
LongCo.

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Models with Street Tires
The Models with Street Tires (Semi slick) are only to be used on paved roads and places
with an even surface, such as asphalt, concrete, sports field pavement, etc.
Modes with All season or Off
road Tires
The Models with All season or Off road Tires can be used (if allowed) on streets and on dirt
roads which are in good condition for driving, on lawns, or beaches with compact sand.
Unsafe Conditions
• Do not ride when road and weather conditions do not allow safe use.
• Never ride on snow, ice or greasy surfaces (i.e. oil), in heavy rainfall or with poor visibility
(i.e. fog). Wet and icy weather impairs traction, braking, and visibility.
• Do not use the LongCo in water or drive through standstill water under any
circumstances.
• Do not ride on stairs, escalators or through revolving doors.
• Do not ride off curbs
1.3. Protective Gear
Note!
Important!
LongCo Recommends
Always inform yourself about local regulations regarding the use and wearing of protective
gear on public roads and areas where you are riding. In some countries/states, it is
mandatory to wear a helmet at all times.
• Helmets with chin protection, (DOT or SNELL certified)
• Good, sturdy footwear - No heels, open-backed shoes, or flip-flop type shoes
• Arm, elbow, knee and shin guards, as well as chest protection

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1.4. Protective
Measures
For maximum safety when riding the LongCo, it is extremely important to take certain protective
measures.
Throttle
Never use the throttle unless you are standing with both feet on the LongCo platform and are
fully ready to ride.
Turning Components
Turning wheels are a high risk for injury. Hands, feet, body parts and clothes should under no
circumstances be close to turning wheels. To prevent injury, never touch any moving or turning
parts.
Collapsible Frame
Special precaution must be used with the collapsible frame, especially when folding up the
folding stem into the riding position, as well as when folding out the platform for the riding
position. You risk injuring fingers, hands or other parts of your body.
Beware of Hot Brake Discs
Do not touch brake discs during or immediately after use, as they can get very hot when used.
Be Prepared to Stop
At any point in time during the use of the LongCo, the rider must be alert and prepared to stop.
Special care must be taken as soon as other people or vehicles are close by.
Normal Operational
Environment
• Temperature: -15ºC/5ºF to +45ºC/113ºF
• Humidity: 5% to 85%

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Lithium Batteries
Lithium batteries pose a risk of injury when handled improperly. Therefore:
• Do not use or leave battery near a heat source such as fire or heater
• Use only LongCo’s authorized chargers
• Do not connect battery to an electrical outlet directly
• Refer to chapter 3.1. Batteries and chapter 4.5. Storage and Care Instructions for more
detailed information
Be Aware
Adjust your riding style to your ability as well as road, traffic and weather conditions. The LongCo
is to be operated in a safe and suitable manner.
Avoid Distractions
The rider should not use a cell phone, listen to headphones, or engage in any other activity that
might distract or interfere with the ability to monitor the surroundings while driving. The attention
of the rider must be directed toward operating the LongCo.
Both Hands and Feet
While driving the LongCo, both hands should be kept on the handlebar, and both feet should
be kept on the platform.
Luggage
Do not carry objects in your hands or on the platform while driving. Use the LongCo’s carrier
equipment, such as a top case, to transport objects/luggage.
Parking
Lock the LongCo and remove battery keys (also remove main key located at the throttle, if
installed) when parking it. Activate the parking brake. Secure with an adequate lock.

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1.5. Pre-Ride Inspection
• Check the functionality of the LongCo prior to each use.
• Make sure all fastening elements are tight (bolts, quick release clamps, folding mechanism
for stem and platform, etc.).
• Do not use the LongCo if any parts are loose or damaged
• Ensure that brakes work properly
• All batteries must be firmly locked onto frame and both keys must be taken off the battery
before riding the LongCo.
• Ensure that the air pressure of the tires (see Table 1) and of the air suspension system is correct
and adjusted to the riders weight. (see Table 2)
1.6. How to Ride
1.6.1 Turn on/off
1.6.2 Practice
1. Turn on the battery (or both if equipped with two batteries)
2. Activate the TFT-Display with the blue RFID-Key (Setup A) or the black RFID-Key (Setup B)
(hold RFID-Key behind the Display).
* All details of the service can be found in chapter 3.
• Beginners must practice using the LongCo first. Training rides should be performed in a safe
place on an even and non-slippery surface, away from traffic or pedestrians.
• Always be alert and ready to use the brakes.

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1.6.3 Riding Tips
Four Speed Levels *
Beginners should use speed level 1 (6 km/h) or speed level 2 (12 km/h). Speed level 3 (20 km/h)
and 4 (max speed) only if you are an experienced LongCo user.
Braking *
Use primarily the left brake lever , to slow down, which is for the rear wheels.
Reverse *
This feature should only be used by experienced LongCo users. ,
Acceleration
Never accelerate in an uncontrolled fashion.
Terrain/Surface changes
Be aware that every terrain/surface change (i.e. from pavement to grass, a threshold or speed
bump) is a potential hazard and may require a change in driving style. Do not pull up the LongCo
handlebar when riding over obstacles.
Steep Slopes
When going downhill never exceed a speed of 20 km/h (or 45km/h for the faster LongCo XC
Models). Instead, use the brakes to slow down or push the LongCo. If driving across a slope the
driver must balance the inclination by leaning his/her body uphill.
Added Height
Because of the added height of the LongCo platform (and the driver’s helmet) special care must
be taken when driving indoors, as well as through doorways, archways, under tree branches,
signs, or other overhead obstacles.
Visibility
To ride safely, the rider must be able to see clearly and must be visible to others. Always switch
on the light , when riding the LongCo at night time or in conditions of low visibility. Follow local
legislation regarding regulations for using the LongCo at night.

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Curves
Always turn slowly and with caution - do not turn abruptly! Reduce the speed, so all 3 wheels
have always contact to the ground.
Lean into the turn to maintain balance. The body must be brought into an inclined position as on
a bicycle or motorbike. (see diagrams below)
Exceptions:
A) When driving alongside a steep hill, lean towards the hill
.
B) If you use an LongCo XC Series model, and you have enough experience in riding,
you can also lean into the curves, using following riding technic:
If there is a left curve, you push the standing platform to the left with your left leg.
Make sure, you push steady and smoothly, not with a sudden movement. If needed,
reduce the speed in order all 3 wheels having always contact to the ground.
Same for the right curve, just push down the platform to the right with your right leg.
Important: In order keeping your body balanced, never push down the handlebar in
either direction.

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2. Preparation
2.1. Unfold frame
CAUTION
Beware of Pinch point!
Keep your fingers, hands or other parts of your body away, when folding out the platform, you could
get seriously injured.
å
• Unfold the stem and turn the front wheel so it points forward.
• With the rear wheel brake (brake handle on the left side), you can unfold the LongCo simply by
pulling the handlebar forward.
1
2

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• When unfolded the LongCo about 90°, change to the rear brake (handle on the right side) and
unfold it backwards.
3
4

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5
6

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• If the LongCo is total unfolded, close the quick release on both sides of the frame. (Picture 8a to
8d). If the quick release is not tight after it is locked, then adjust the M6 Nut.
7
8

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8a
8b
8c
8d

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• Now can the platform be unfolded downwards.
• Next the rear fender can be unfolded. The rear fender can easily be pulled up, when one hand
pulls from the inner aluminum part, the other on the rear fender.
9
10

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• Once the rear fenders are in a middle position, they can ne grabbed with both hands at the
same time, push the fender to the end position over the tire.
11
12

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• At the end the rear carrier will be installed, first the rear carrier must be pushed in the lead
groove