Siemens GIGASET C470 IP User manual

s
Gigaset
Gigaset C470 IP / C475 IP
Issued by
Siemens Home and Office Communication Devices GmbH & Co. KG
Schlavenhorst 66
D-46395 Bocholt
© Siemens Home and Office Communication Devices GmbH & Co. KG 2007
All rights reserved. Subject to availability.
Rights of modification reserved.
www.siemens.com/gigaset
BA Cover C470 IP/C475 IP.indd 2-3BA Cover C470 IP/C475 IP.indd 2-3 25.07.2007 10:19:57 Uhr25.07.2007 10:19:57 Uhr
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1
The handset at a glance
Gigaset C470-475 IP / EN for IM-Ost / A31008-xxxx-xxxx-x-xxxx / overview.fm / 16.8.07
Version 2.1, 08.01.2007
The handset at a glance
Handset keys
1 Display in idle status (example)
2Charge status of the batteries
eVU(1/3 charged to fully charged)
= flashes: batteries almost flat
eVUflashes: batteries charging
3Display keys (page 33)
4Message key
Opens calls and message lists
Flashes: new message or new call
5End call key, On/Off key
End call, cancel function, go back one menu
level (press briefly), back to idle status (press
and hold), activate/deactivate handset
(press and hold in idle status)
6Hash key
Keypad lock on/off (press and hold,
page 31)
Switch between upper/lower case letters
and digitsfor text input (page 160)
7Call-by-call list key (not for VoIP)
Open call-by-call list
8Microphone
9Recall key
Fixed line network:
enter flash (press briefly)
insert a pause (press and hold)
VoIP: enter Flash (adjustable, page 133)
10 Star key
Idle status: ringer tones on/off (press and
hold)
Fixed line network: switch between dial
pulsing/touch tone dialling
Editor: open special characters table
11 Connection socket for headset (page 21)
12 Key 1 (press and hold)
Answer machine (Gigaset C475 IP only)/
call network mailbox
13 Talk key
Accept call, open last number redial list
(press briefly in idle status), select connec-
tion type and start dialling (press briefly/
press and hold after entering the number,
page 26)
SMS editor: send SMS
14 Handsfree key
Change between speaker/handsfree mode
Lights up: handsfree talking activated
Flashes: incoming call
15 Control key (page 32)
16 Answer machine icon
(Gigaset C475 IP)
Answer machine switched on;
Flashes: answer machine is recording a mes-
sage or is being operated by another inter-
nal party
17 Signal strength
Ò Ñ i (low to high)
| flashes: no reception
2
3
5
4
6
7
15
14
12
9
10
8
1
13
ÐÃV
INT 1
15.11.07 09:45
INT SMS
11
17
16
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2
The base station at a glance
Gigaset C470-475 IP / EN for IM-Ost / A31008-xxxx-xxxx-x-xxxx / overview.fm / 16.8.07
Version 2.1, 08.01.2007
The base station at a glance Base station key
1Paging key
Lights up:
LAN connection active (phone is connected
to router)
Flashes:
data transfer to LAN connection
Press briefly:
start paging (page 89), display IP address on
handset
Press and hold:
set base station to registration mode
(page 88)
1
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3
Contents
Gigaset C470-475 IP / EN for IM-Ost / A31008-xxxx-xxxx-x-xxxx / C470-475-IPIVZ.fm / 16.8.07
Version 2.1, 08.01.2007
Contents
The handset at a glance . . . . . . . . 1
The base station at a glance . . . . 2
Safety precautions . . . . . . . . . . . . 6
Gigaset C470 IP/C475 IP –
More than just a telephone . . . . . 8
VoIP –
making calls via the Internet . . . . 9
First steps . . . . . . . . . . . . . . . . . . . 10
Pack contents . . . . . . . . . . . . . . . . . . . 10
Setting up the handset for use . . . . . . 10
Installing the base station . . . . . . . . . 13
Connecting the base station . . . . . . . 14
Making settings for VoIP telephony . . 16
Belt clip and headset . . . . . . . . . . . . . 21
Menu trees . . . . . . . . . . . . . . . . . . 22
Phone menu . . . . . . . . . . . . . . . . . . . . 22
Web configurator menu . . . . . . . . . . . 25
Making calls with VoIP and the
fixed line network . . . . . . . . . . . . 26
Making an external call . . . . . . . . . . . 26
Ending a call . . . . . . . . . . . . . . . . . . . . 28
Accepting a call . . . . . . . . . . . . . . . . . 29
Calling Line Identification . . . . . . . . . 29
Handsfree talking . . . . . . . . . . . . . . . . 30
Muting the handset . . . . . . . . . . . . . . 31
Operating the handset . . . . . . . . 31
Activating/deactivating the handset . 31
Activating/deactivating the
keypad lock . . . . . . . . . . . . . . . . . . . . . 31
Control key . . . . . . . . . . . . . . . . . . . . . 32
Display keys . . . . . . . . . . . . . . . . . . . . 33
Reverting to idle status . . . . . . . . . . . . 33
Menu guidance . . . . . . . . . . . . . . . . . 34
Correcting incorrect entries . . . . . . . . 34
VoIP telephony via Gigaset.net . 35
Search for subscribers in the Gigaset.net
directory . . . . . . . . . . . . . . . . . . . . . . . 36
Entering, editing and deleting
own entry . . . . . . . . . . . . . . . . . . . . . . 38
Calling a Gigaset.net subscriber . . . . . 38
Network services – fixed line . . 39
Settings for all calls . . . . . . . . . . . . . . . 39
Functions during a call . . . . . . . . . . . . 40
Network services – VoIP . . . . . . 41
Settings for all calls . . . . . . . . . . . . . . . 41
Functions during a call . . . . . . . . . . . . 42
Using the directory and lists . . 43
Directory/call-by-call list . . . . . . . . . . . 43
Last number redial list . . . . . . . . . . . . 47
Opening lists with the message key . . 48
Making cost-effective calls . . . . 51
SMS (text messages) . . . . . . . . . 52
Writing/sending an SMS . . . . . . . . . . . 53
Receiving an SMS . . . . . . . . . . . . . . . . 56
Notification by SMS . . . . . . . . . . . . . . . 58
SMS mailboxes . . . . . . . . . . . . . . . . . . 59
Setting SMS centres . . . . . . . . . . . . . . 61
SMS on a PABX . . . . . . . . . . . . . . . . . . 62
Activating/deactivating SMS function . 62
SMS troubleshooting . . . . . . . . . . . . . 62
Operating the base station answer
machine . . . . . . . . . . . . . . . . . . . 64
Operation via the handset . . . . . . . . . 64
Activating/deactivating call screening 69
Setting up the answer machine . . . . . 70
Resetting fast access for the
answer machine using key 1 . . . . . . . 71
Operating when on the move
(remote operation) . . . . . . . . . . . . . . . 71
E-mail notifications . . . . . . . . . . 73
Opening the incoming mail list . . . . . 73
View the message header of
an e-mail . . . . . . . . . . . . . . . . . . . . . . . 75
View e-mail sender's address . . . . . . . 75
Messenger . . . . . . . . . . . . . . . . . 76
Establishing a connection,
going online . . . . . . . . . . . . . . . . . . . . 77
Changing/checking your personal status,
going offline . . . . . . . . . . . . . . . . . . . . 78
Opening the buddy list . . . . . . . . . . . . 79
Receiving messages . . . . . . . . . . . . . . 81
Writing and sending messages . . . . . . 83
Calling a buddy . . . . . . . . . . . . . . . . . . 84
Self-help with errors . . . . . . . . . . . . . . 85
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4
Contents
Gigaset C470-475 IP / EN for IM-Ost / A31008-xxxx-xxxx-x-xxxx / C470-475-IPIVZ.fm / 16.8.07
Version 2.1, 08.01.2007
Using the network mailbox . . . . 86
Configuring fast access for the network
mailbox . . . . . . . . . . . . . . . . . . . . . . . . 86
Network mailbox message . . . . . . . . . 87
Using several handsets . . . . . . . . 88
Registering handsets . . . . . . . . . . . . . 88
De-registering handsets . . . . . . . . . . . 89
Locating a handset ("paging") . . . . . . 89
Changing a handset's internal number 90
Changing the name of a handset . . . . 90
Making internal calls . . . . . . . . . . . . . 91
Using a handset as a room monitor . . 93
Handset settings . . . . . . . . . . . . . 95
Changing the display language . . . . . 95
Setting the display . . . . . . . . . . . . . . . 95
Setting the screen picture . . . . . . . . . 96
Setting the display backlight . . . . . . . 96
Quick access to functions . . . . . . . . . . 97
Activating/deactivating
auto answer . . . . . . . . . . . . . . . . . . . . 97
Changing the handsfree/earpiece
volume . . . . . . . . . . . . . . . . . . . . . . . . 98
Changing ringer tones . . . . . . . . . . . . 99
Activating/deactivating advisory
tones . . . . . . . . . . . . . . . . . . . . . . . . . 100
Setting the alarm clock . . . . . . . . . . . 101
Restoring the handset to the factory
settings . . . . . . . . . . . . . . . . . . . . . . . 102
Base station settings . . . . . . . . 103
Protecting against unauthorised
access . . . . . . . . . . . . . . . . . . . . . . . . 103
Restoring the base station to the
factory settings . . . . . . . . . . . . . . . . . 103
Activating/deactivating music
on hold . . . . . . . . . . . . . . . . . . . . . . . 104
Activating/deactivating repeater
mode . . . . . . . . . . . . . . . . . . . . . . . . 104
Setting the default connection . . . . 105
Updating the base station firmware 105
Making VoIP settings . . . . . . . 106
Using the connection assistant . . . . 107
Changing settings without the
connection assistant . . . . . . . . . . . . . 107
Setting the phone's IP address
in LAN . . . . . . . . . . . . . . . . . . . . . . . . 109
Activating/deactivating display of
VoIP status messages . . . . . . . . . . . . 110
Checking the base station MAC
address . . . . . . . . . . . . . . . . . . . . . . . 110
Operating the base station
on the PABX . . . . . . . . . . . . . . . 111
Changing the dialling mode . . . . . . . 111
Setting recall . . . . . . . . . . . . . . . . . . . 111
Setting pauses . . . . . . . . . . . . . . . . . . 111
Switching temporarily to touch tone
dialling (DTMF) . . . . . . . . . . . . . . . . . 112
Web configurator . . . . . . . . . . . 113
Configuring the phone via your PC . . 113
Connecting PC with Web
configurator . . . . . . . . . . . . . . . . . . . 113
Logging in, setting the Web configurator
language . . . . . . . . . . . . . . . . . . . . . . 114
Logging off . . . . . . . . . . . . . . . . . . . . 114
Structure of the Web pages . . . . . . . 115
Opening Web pages . . . . . . . . . . . . . 117
Setting phone with
Web configurator . . . . . . . . . . . . . . . 117
IP Configuration . . . . . . . . . . . . . . . . 118
Configuring telephone connections . 120
Optimising voice quality for
VoIP connections . . . . . . . . . . . . . . . . 127
Assigning send and receive numbers to
handsets . . . . . . . . . . . . . . . . . . . . . . 130
Assigning answer machine receive
numbers (Gigaset C475 IP) . . . . . . . . 131
Call Forwarding to activate
VoIP connections . . . . . . . . . . . . . . . . 132
Setting DTMF signalling for VoIP . . . 132
Defining recall key functions for VoIP
(hook flash) . . . . . . . . . . . . . . . . . . . . 133
Defining local communication ports
for VoIP . . . . . . . . . . . . . . . . . . . . . . . 133
Configuring call forwarding via VoIP 134
Setting Area Code Predialling . . . . . . 134
Defining dialling plans –
cost control . . . . . . . . . . . . . . . . . . . . 135
Loading and deleting directories to/
from the PC . . . . . . . . . . . . . . . . . . . . 137
Saving messenger access data . . . . . 139
Making e-mail settings . . . . . . . . . . . 141
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5
Contents
Gigaset C470-475 IP / EN for IM-Ost / A31008-xxxx-xxxx-x-xxxx / C470-475-IPIVZ.fm / 16.8.07
Version 2.1, 08.01.2007
Activating/deactivating info services 142
Defining the server for firmware updates,
starting the update . . . . . . . . . . . . . . 142
Activating/deactivating the automatic
version check . . . . . . . . . . . . . . . . . . 143
Activating VoIP status message
display . . . . . . . . . . . . . . . . . . . . . . . . 144
Copy date and time from time server 144
Querying the phone status . . . . . . . 145
Appendix . . . . . . . . . . . . . . . . . 146
Care . . . . . . . . . . . . . . . . . . . . . . . . . 146
Contact with liquid . . . . . . . . . . . . . 146
Questions and answers . . . . . . . . . . 146
Checking service information . . . . . 153
Service (Customer Care) . . . . . . . . . 154
Authorisation . . . . . . . . . . . . . . . . . . 155
Warranty certificate . . . . . . . . . . . . . 155
Specifications . . . . . . . . . . . . . . . . . . 156
Icons . . . . . . . . . . . . . . . . . . . . . . . . . 157
Example of a menu input . . . . . . . . . 158
Example of multiple line input . . . . . 159
Writing and editing text . . . . . . . . . . 160
Gigaset C470 IP/C475 IP –
Free software . . . . . . . . . . . . . . . . . . 162
Accessories . . . . . . . . . . . . . . . 169
Glossary . . . . . . . . . . . . . . . . . . 172
Index . . . . . . . . . . . . . . . . . . . . . 184
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6
Safety precautions
Gigaset C470-475 IP / EN for IM-Ost / A31008-xxxx-xxxx-x-xxxx / security.fm / 16.8.07
Version 2.1, 08.01.2007
Safety precautions
Warning:
Read the safety precautions and the user guide before use.
Explain their contents and the potential hazards associated with using the telephone to your children.
Only use the mains adapter supplied, as indicated on the underside of the base
station or charging cradle.
Only use the recommended, rechargeable batteries (page 156), i.e. never
use a conventional (non-rechargeable) battery or other battery types as this
could result in significant health risks and personal injury.
Batteries should not be disposed of in general household waste. Observe the
local waste disposal regulations, details of which can be obtained from your
local authority or the dealer you purchased the product from.
The operation of medical appliances may be affected. Be aware of the technical
conditions in your particular environment, e.g. doctor's surgery.
Do not hold the rear of the handset to your ear when it is ringing or when the
handsfree function is activated. Otherwise you risk serious and permanent dam-
age to your hearing.
The handset may cause an unpleasant humming noise in hearing aids.
Do not install the base station or charging cradle in bathrooms or shower rooms.
The handset, base station and charging cradle are not splashproof (page 146).
Do not use the phone in environments with a potential explosion hazard,
e.g. paint shops.
If you give your Gigaset to someone else, make sure you also give them the user
guide.
Please remove faulty base stations from use or have them repaired by Siemens
Service, as they could interfere with other wireless services.
All electrical and electronic equipment must be disposed of separately from gen-
eral household waste using the sites designated by local authorities.
If a product displays this symbol of a crossed-out rubbish bin, the product is sub-
ject to European Directive 2002/96/EC.
The appropriate disposal and separate collection of used equipment serve to
prevent potential harm to the environment and to health. They are a require-
ment for the re-use and recycling of used electrical and electronic equipment.
For further information on disposing of your used equipment, please contact
your local authority, your refuse collection service or the dealer you purchased
the product from.
$
ƒ
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7
Safety precautions
Gigaset C470-475 IP / EN for IM-Ost / A31008-xxxx-xxxx-x-xxxx / security.fm / 16.8.07
Version 2.1, 08.01.2007
Warning:
When the keypad lock is active, you cannot call emergency numbers.
Please note:
Not all of the functions described in this user guide are available in all countries.
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8
Gigaset C470 IP/C475 IP – More than just a telephone
Gigaset C470-475 IP / EN for IM-Ost / A31008-xxxx-xxxx-x-xxxx / starting.fm / 16.8.07
Version 2.1, 08.01.2007
Gigaset C470 IP/C475 IP – More than just a telephone
Your phone lets you make calls both via the fixed line network and (cost effectively) via the
Internet (VoIP) without using a PC. – Your phone can do much more besides:
uPress a button each time you make a call to indicate whether you want to call via the
fixed line network or the Internet (page 26).
uRegister up to six handsets on your base station. With your base station, you can simul-
taneously conduct two calls via VoIP and one call via the fixed line network.
uMultiline: Create up to six VoIP accounts with different VoIP providers. Together with
your fixed line number and the Gigaset.net number, your phone can then be reached
via up to eight different phone numbers.
uAssign each handset its own VoIP number as a send and receive number. If a member
of your family is called on their VoIP number, only their handset will ring (page 130).
uYou can also use the VoIP accounts with different providers for cost control purposes.
When dialling, specify the VoIP connection/the VoIP account you want to use for its
lower rates (page 27).
uSetting dialling plans for phone numbers or area codes enables you to automate the
selection of the most cost-effective VoIP connection (page 135).
uDetermine which of your phone numbers should be answered by the Gigaset C475 IP
answer machine (page 131).
uUse Gigaset.net for VoIP calls. Connect your phone to the mains power supply and the
Internet, and enjoy free phone calls on Gigaset.net – without making any further set-
tings (page 35).
uConfigure the phone connection for VoIP without a PC. Your phone's connection assist-
ant downloads general data about your VoIP provider from the Internet and guides you
through entering your personal data (VoIP/SIP account). This makes it easy for you to
start using VoIP (page 16).
uIf necessary, make any further VoIP settings on a PC. The phone features a Web interface
(Web configurator) that can be accessed via your PC's Web browser (page 113).
uUse instant messaging on your handset. Go online and see which of your messenger
contacts (buddies) are also online. Exchange SMS messages with your buddies or simply
give them a call (page 76). A free messenger account is already set up for you on the
Gigaset.net Jabber server (page 140).
uLet your phone tell you, without requiring a PC, about new e-mail messages in your
mailbox (page 73). Use your handset to delete old e-mail messages from your mailbox.
uMake sure your phone is always up-to-date. Keep yourself informed about firmware
updates on the Internet and download them onto your phone (page 105).
Enjoy using your new phone!
Your Gigaset C470 IP/C475 IP has a protected operating system that offers increased security
against viruses from the Internet.
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9
VoIP – making calls via the Internet
Gigaset C470-475 IP / EN for IM-Ost / A31008-xxxx-xxxx-x-xxxx / starting.fm / 16.8.07
Version 2.1, 08.01.2007
VoIP –
making calls via the Internet
With VoIP (Voice over Internet Protocol), your calls are not made via a fixed connection as
in the telephone network, but rather they are transmitted via the Internet in the form of
data packets.
You can take advantage of all the benefits of VoIP with your phone:
uYou can make cost-effective calls in high voice quality with callers on the Internet, the
fixed line network or the mobile phone network.
uVoIP providers will give you personal numbers, with which you can be reached from the
Internet, the fixed line network and any mobile phone network.
To be able to use VoIP, you need the following:
uA broadband Internet connection (e.g. DSL) with flat rate (recommended) or volume-
based price.
uInternet access, i.e. you need a router that will connect your phone to the Internet.
You can find a list of recommended routers on the Internet at:
www.siemens.com/gigasetcustomercare
Once you are on the Web page, open the FAQ page and select "Gigaset C470 IP" or
"Gigaset C475 IP". Search for "Router", for example.
uAccess to the services of a VoIP provider. You can open up to six accounts with different
VoIP providers.
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10
First steps Pack contents
Gigaset C470-475 IP / EN for IM-Ost / A31008-xxxx-xxxx-x-xxxx / starting.fm / 16.8.07
Version 2.1, 08.01.2007
First steps
Pack contents
The pack contains:
uone Gigaset C470 IP/C475 IP base station
uone Gigaset C47H handset
uone mains adapter for the base station
uone charging cradle incl. mains adapter
uone phone cable
uone Ethernet cable (LAN cable)
utwo batteries
uone battery cover
uone belt clip
uone quick guide
Setting up the handset for use
The display is protected by a plastic film. Please remove the protective film!
Inserting the batteries
Firmware updates:
Whenever there are new or improved functions for your Gigaset C470 IP/C475, base station firmware
updates will be made available for you to download to your phone (page 105). If this results in oper-
ational changes to your phone, a new version of this user guide will be published on the Internet at
www.siemens.com/gigaset
Warning:
Only use rechargeable batteries (page 156) recommended by Siemens Home and Office Communi-
cation Devices GmbH & Co. KG. Never use a conventional (non-rechargeable) battery or other battery
types as this could result in significant health risks and personal injury. For example, the batteries
could explode. The phone could also malfunction or be damaged as a result of using batteries that
are not of the recommended type.
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11
Setting up the handset for use First steps
Gigaset C470-475 IP / EN for IM-Ost / A31008-xxxx-xxxx-x-xxxx / starting.fm / 16.8.07
Version 2.1, 08.01.2007
¤Insert the batteries the right way round (see figure).
The polarity is indicated in/on the battery compartment.
The handset switches on automatically. You will hear a confirmation tone.
Closing the battery cover
¤First insert the battery cover at the top.
¤Then press the cover until it clicks into place.
Opening the battery cover
¤Place your fingertip in the cavity on the casing and pull the battery cover upwards.
Connecting the charging cradle
The charging cradle is designed to be operated in enclosed, dry areas at temperatures
ranging from +5 °C to +45 °C.
Instructions on how to connect the charging cradle and mount it on the wall (if required)
can be found at the end of this user guide.
¤To charge the batteries, leave the handset in the charging cradle.
For questions and problems see page 146.
Please note:
– Only place the handset in the charging cradle that is intended for it.
– If the handset has turned itself off because the batteries are flat and is then placed in the charging
cradle, it will turn itself on automatically.
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12
First steps Setting up the handset for use
Gigaset C470-475 IP / EN for IM-Ost / A31008-xxxx-xxxx-x-xxxx / starting.fm / 16.8.07
Version 2.1, 08.01.2007
Initial charging and discharging of batteries
If the handset is activated, the flashing battery icon ein the top right of the display indi-
cates that the batteries are being charged.
During handset operation, the battery icon indicates the charge status of the batteries
(page 1).
The correct charge status can only be displayed if the batteries are first fully charged and
discharged through use.
¤To do this, leave the handset in the charging cradle without interruption until the bat-
tery icon stops flashing in the display (around 5 hours).
¤Once the batteries are fully charged, remove the handset from the charging cradle and
do not put it back again until the batteries are fully discharged.
Please note:
uAlways repeat the charging and discharging procedure if you remove the batteries from
the handset and reinsert them.
uThe batteries may warm up during charging. This is not dangerous.
uAfter a while the charge capacity of the batteries will decrease for technical reasons.
Setting the date and time
The date and time must be set in order to have the correct time for incoming calls and to
be able to use the alarm clock and calendar.
If the date and time on the phone have not yet been set, the §Time§ display key will appear.
Please note:
After the first battery charge and discharge, you may place your handset in the charging cradle after
every call.
Please note:
You will find explanations for the symbols and typographical conventions used in this user guide in
the appendix, page 157.
Please note:
The address of a time server on the Internet is stored on your telephone. The date and time are taken
from this time server provided that the base station is connected to the Internet and synchronisation
with the time server is activated (page 144). Manual settings are overwritten in this case.
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13
Installing the base station First steps
Gigaset C470-475 IP / EN for IM-Ost / A31008-xxxx-xxxx-x-xxxx / starting.fm / 16.8.07
Version 2.1, 08.01.2007
Manual setting:
You can use the menu at a later point to enter the date and time.
¤Press §Time§ or open the v¢ÐSettings ¢Date/Time menu.
¤Change multiple line input:
Date:
Enter the day, month and year in 6-digit format, e.g. Q M Q QM for
7/10/2007.
Time:
Enter hours and minutes as 4 digits, e.g. Q M 5 for 07:15 a.m.
§Save§ Press the display key
The date and time are shown in the handset's idle display (page 1).
Registering the handset to the base station
Your handset is registered to the base station by default.
Instructions on how to register additional handsets with the base station and make free
internal calls can be found from page 88.
Installing the base station
The base station is designed for use in closed, dry rooms with a temperature range of +5 °C
to +45 °C.
¤Place or hang the base station in a central position in your flat or house.
You can find instructions on how to mount the base station on the wall at the end of this
user guide.
Please note:
uNever expose the telephone to heat sources, direct sunlight or other electrical appli-
ances.
uProtect your Gigaset from moisture, dust, corrosive liquids and vapours.
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14
First steps Connecting the base station
Gigaset C470-475 IP / EN for IM-Ost / A31008-xxxx-xxxx-x-xxxx / starting.fm / 16.8.07
Version 2.1, 08.01.2007
Connecting the base station
In order to be able to make calls with your phone via the fixed line network and via VoIP,
you must connect the base station to the fixed line and the Internet, see Figure 1.
1 Internet connection:
Router and modem (shown here) or router with integrated modem.
2 Gigaset C470 IP or C475 IP base station
3 Gigaset C47H handset
4PCinLAN
Follow the steps in the order given below:
1. Connect the base station to the fixed line phone port
2. Connect the base station to the mains power supply
3. Connect the base station to the router
Figure 1 Connecting the phone to the fixed line and the Internet
Internet
Fixed line network
1
2
LAN
4
3
1
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15
Connecting the base station First steps
Gigaset C470-475 IP / EN for IM-Ost / A31008-xxxx-xxxx-x-xxxx / starting.fm / 16.8.07
Version 2.1, 08.01.2007
Connecting the base station to the fixed line and the mains power supply
¤Please first connect the phone jack and then the mains adapter, as shown below.
Push the cables into the cable duct.
1 Rear view of base station.
2 Phone jack with phone cord
3 Mains adapter 230 V
Please note:
uKeep the mains adapter plugged in at all times for operation, as the phone does not
work without mains connection.
uOnly use the mains adapter and phone cord supplied.
uIf you buy a replacement phone cord from a retailer, pay attention to the wiring of the
phone jack.
You can now use your phone to make calls via the fixed line network and can be reached
on your fixed line number.
The answer machine on the Gigaset C475 IP has a standard announcementwhen recording
mode is active (page 64).
Correct phone jack assignment
1unused
2unused
3a
4b
5unused
6unused
23
1
3
2
1
4
5
6
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16
First steps Making settings for VoIP telephony
Gigaset C470-475 IP / EN for IM-Ost / A31008-xxxx-xxxx-x-xxxx / starting.fm / 16.8.07
Version 2.1, 08.01.2007
Connecting the base station to the router
For Internet access you need a router connected to the Internet via a modem (this may be
integrated in the router).
1 Side view of the base station
2 Network plug (LAN) with network cable
3 Network plug on the router
As soon as the cable connecting the phone and router is plugged in, the paging key lights
up on the front of the base station (page 2).
You can now establish VoIP connections within Gigaset.net (page 35).
Making settings for VoIP telephony
Before you can use the Internet (VoIP) to phone any other numbers on the Internet, the
fixed line network or the mobile phone network, you need the services of a VoIP provider
who supports the VoIP SIP standard.
Precondition: You have registered with such a VoIP provider (e.g. via your PC) and set up
at least one VoIP account.
The following phone settings are necessary in order for you to use VoIP. You can obtain the
following information from your VoIP provider:
uYour user name with the VoIP provider, if this is required by the VoIP provider
uYour registration name
uYour password with the VoIP provider
uVoIP provider general settings
The connection assistant will help you with the settings.
Starting the connection assistant
Precondition: The base station is connected to the mains power supply and a router. Your
router is connected to the Internet (page 16).
Tip: Leave VoIP activated as the default connection for your telephone (default setting,
page 105). The telephone then attempts to establish a connection directly to your VoIP pro-
vider's server after the connection assistant is closed. If incorrect/incomplete information
means that the connection cannot be established, messages will be displayed (page 19).
1
2
3
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17
Making settings for VoIP telephony First steps
Gigaset C470-475 IP / EN for IM-Ost / A31008-xxxx-xxxx-x-xxxx / starting.fm / 16.8.07
Version 2.1, 08.01.2007
As soon as the handset battery is sufficiently charged, the message key f on the handset
will flash (approx. 20 minutes after you have put the handset in the charging cradle). Press
the message key fto start the connection assistant.
You will see the following display:
§Yes§ Press the display key to start the connection assistant.
~Enter the system PIN (default is 0000) and press §OK§.
If you press §No§, the procedure that follows is described under "Entering your name in the
Gigaset.net directory" on page 18.
Downloading VoIP provider data
The phone establishes a connection with the Siemens server on the Internet. Various pro-
files with general access data for different VoIP providers can be downloaded here.
After a brief period you will see the following display:
qSelect country (press up/down on the control key) and press §OK§. VoIP providers
for which VoIP profiles are available will be displayed.
qSelect your VoIP provider and press §OK§.
Please note:
Your phone is preconfigured for dynamic assignment of the IP address. In order for your router to "rec-
ognise" the phone, dynamic IP address assignment must also be activated on the router, i.e. the
router's DHCP server is activated. Turn to page 109 to find out how to assign your phone a static IP
address if necessary.
Please note:
The connection assistant will also start automatically if you try to establish a connection via the Inter-
net before you have made the necessary settings.
You can also call up the connection assistant at any time via the menu (page 107).
Connection Assist.
Start assistant
for entry of VoIP
connection data?
No Yes
Select Country
Germany
England
France
Netherlands, the
ÝOK
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18
First steps Making settings for VoIP telephony
Gigaset C470-475 IP / EN for IM-Ost / A31008-xxxx-xxxx-x-xxxx / starting.fm / 16.8.07
Version 2.1, 08.01.2007
The necessary general access data for your VoIP provider will be downloaded and saved on
the phone.
Entering user data for your first VoIP account
Enter the VoIP user data for the first VoIP account. Your VoIP provider will supply you with
this data.
Username:
Enter the user name and press §OK§ if this is required by your provider.
Authent. Name:
Enter the registration name and press §OK§.
Authent. Password:
Enter password and press §OK§.
If you have made all the required entries, the message "Connection data complete" will appear
on the display.
Then the Gigaset.net assistant is started.
Entering your name in the Gigaset.net directory
With Gigaset.net you can call other Gigaset.net users directly over the Internet free of
charge, without setting up an account with a VoIP provider and without making any further
settings. You can find Gigaset.net subscribers by carrying out a name search in the
Gigaset.net directory (page 36).
The following appears in the handset's display:
If the data for your VoIP provider is not available for download, press the ”display key twice. You
can then carry out the following steps with the connection assistant.
You must then make the settings needed for the VoIP provider using the Web configurator
(page 121). Your VoIP provider will supply you with this data.
You can enter five additional VoIP accounts (VoIP phone numbers) via the Web configurator at a later
stage (page 120). Your phone (together with your fixed line number) can then be reached on up to
seven different phone numbers. You can assign the phone numbers to the individual handsets that
are registered with the base station as send and receive numbers (page 130).
Please note:
When making these entries, please remember the VoIP user data is case sensitive. When you enter
text, the first letter is capitalised by default. If necessary, press and hold the #key to switch
between upper and lower case and numbers.
Connection Assist.
Start assistant
for Gigaset.net?
No Yes
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19
Making settings for VoIP telephony First steps
Gigaset C470-475 IP / EN for IM-Ost / A31008-xxxx-xxxx-x-xxxx / starting.fm / 16.8.07
Version 2.1, 08.01.2007
§Yes§ Press the display key.
Enter your Gigaset.net name:
Enter the name that you would like to be listed under in the Gigaset.net direc-
tory and press §OK§. The name may contain up to 25 characters.
A connection to the Gigaset.net server is established.
If there is already an entry under this name, you will receive a message to this effect and
you will be asked to enter a name again.
If an entry in the Gigaset.net directory is successful, the message "Your user name is success-
fully added to Gigaset.net!" is displayed briefly.
Completing the VoIP settings
After the entries have been completed, the handset reverts to idle status.
If all the settings are correct and if the phone can establish a connection to the VoIP server,
then the internal name of the handset will be displayed (example):
You can now use your phone to make calls via the fixed line network and the Internet.
Callers can reach you on your fixed line number and your VoIP number.
No connection to the Internet/VoIP server
If one of the following messages is displayed instead of the internal name after the con-
nection assistant is closed, errors have occurred:
uServer not accessible!
uProvider registration failed!
Below you will find possible causes and measures you can take.
If the attempt to create the entry fails (e.g. because the phone is not connected to the Internet), a
message to this effect is displayed briefly (see page 20). You can then create the entry later via the
Gigaset.net directory (see page 38).
Please note:
To ensure that you can always be reached via the Internet, the router must be permanently connected
to the Internet.
ÐÃV
INT 1
INT SMS
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