Siemens IMPACT ITE User manual

IMPACT Custom
Instructions & Guidance

AIntroduction
1
Your NHS Audiologist will have guided you through the
use of your new hearing instruments; this booklet is
intended as a supplement to that information.
In this booklet you will find instructions about insertion,
removal and use of your hearing instrument. There are
also tips and information on proper handling, cleaning,
care and changing of the batteries. In addition, a
troubleshooting section is offered for your reference.
Your hearing improvement depends on the fit of the
hearing instrument, the type and degree of hearing
loss, and proper diagnostic testing. Of course, a hearing
instrument cannot restore normal hearing, and not
everyone will benefit equally.
Remember, a hearing instrument is a finely-tuned
device that has been specially designed and expertly
adjusted for your individual needs. Proper care and
handling will ensure the best possible performance of
your hearing instrument.
Your new hearing instrument
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Contents 2
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17
15
14
13
12
11
10
9
8
7
6
5
4
Your hearing instrument 4
Intended use 6
Handling batteries 7
Inserting and removing your hearing instrument 10
Turning your hearing instrument on and off 12
Changing the hearing program (optional) 13
The telecoil loop system (optional) 14
Volume control (optional) 15
e2e Wireless 2.0 16
Maintenance and care 17
Troubleshooting tips 20
General notes on safety 22
Disposal information 23
Your hearing instrument configuration 24
Tek wireless enhancement 25
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Your hearing instrument
Your hearing system is individually manufactured
according to the shape of your ear canals.
Each hearing instrument can be identified by the serial
number located on the outside of the instrument.
If the number is written in red, the hearing instrument
is for the right ear.
If the number is written in blue, the hearing instrument
is for the left ear.
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Full Shell
(battery type: 13)
Canal
(battery type: 312)
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4
5
6
12
3
4
65
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3
Feature
1 First microphone
2 Second microphone TwinMicTM (optional on Canal)
3 Battery compartment
4 Program button (optional on all models)
5 Volume control (optional on Full Shell and Canal)
6 Vent
7 Removal cord (optional on Full Shell and Canal)
CIC
(battery type: 10)
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3
6
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5

Intended use
Symbols:
Be aware of information marked with the warning symbol
WARNING, CAUTION or NOTICE!
WARNING points out a situation that could
lead to serious injuries,
CAUTION indicates a situation that could lead
to minor and moderate injuries.
NOTICE NOTICE indicates possible property
damage.
Advice and tips on how to handle your
hearing instrument better.
Instruction. Indicates that something has to
be done.
Intended use
4
Hearing instruments are intended to improve the hearing
of hearing impaired persons. Diagnosis and prescription
of a hearing instrument must be performed by hearing
health specialists, e.g. ENT doctors, audiologists.
Read and follow the instructions of this user guide to
avoid injuries or damage to the hearing instrument.
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General notes on safety 5
Handling batteries
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312
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NOTICE
Remove the tab on your
battery only when you are
ready to use it
The positive (+) side of
the battery is always
indicated
Always keep spare
batteries with you
Low battery indicator
Your hearing instrument may be programmed to inform
you when the battery should be replaced for best system
performance. You may hear an intermittent series of beeps
and/or experience low amplification power or volume.
Change the battery when either of these occur.
Using a remote control
If you have an optional remote control, the bat tery status can
be checked using the "battery read out" function. (See the
remote control user guide for more informa tion.)
actual size
NOTE
To preserve battery life turn your hearing
instrument off when not in use
Leaking batteries damage the instrument. Remove
batteries when the instrument is not in use for a
prolonged period of time
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Handling batteries
5
Inserting the battery:
Completely open the battery
compartment with your
fingernail as shown in the
illustration.
Insert the proper size battery
into the compartment, small
end first so that the "+" mark
is visible.
Close the battery compartment
by gently pressing the bottom
of the door upward with your
finger tip.
Do not force the door shut. If it
does not close easily, check to
see if the battery was inserted
properly.
When the battery door is
completely closed, your
hearing instrument is ready
for use.
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5
Handling batteries
Removing the battery:
Completely open the battery compartment.
Lightly push the battery out with your finger or a
pencil, do not use any metallic implements or tools that
may damage the battery door.
NOTICE
Batteries may contain harmful substances that
pollute the environment.
Do not throw away batteries into household
waste
Dispose batteries according to national
regulations or return to your NHS Audiologist
WARNING
Choking hazard posed by small parts
Keep batteries and instruments out ot the reach of
children. If swallowed consult a physician or a
hospital immediately
If infants, small children or disabled persons need
to wear hearing instruments ensure adequate
supervision
Check the integrity of the hearing instruments
regularly
Consult your NHS Audiologist if the housing is
deformed
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Inserting and removing
your hearing instrument
Inserting your hearing instrument:
Holding the hearing instrument with
your thumb and index finger, carefully
push the instrument in the ear canal.
Gently work it into its proper position
by slightly twisting until it is firmly
seated.
Lightly press inward for a secure and
comfortable fit.
You may find it helpful to pull your ear
slightly upward or to the back. Once
inserted, you should be able to feel
if the hearing instrument is correctly
positioned.
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6
Removing your hearing instrument:
Push lightly on the back of
your ear to help loosen it or
pull gently on your ear.
Then using your index finger,
slowly pull the hearing
instrument from your ear.
The completely-in-the-canal hearing instruments can be
removed by pulling the small removal cord toward the
back of your head. (A removal cord can be fitted as an op-
tion on other models)
WARNING
Never pull on the battery compartment door or
volume control wheel to remove the hearing
instrument, as this could cause damage to your
hearing instrument.
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Turning your hearing instrument
on and off
Using the battery compartment
Turn on:
Insert the battery and close the compartment
door completely. Your hearing instrument turns on
automatically.
Turn off:
Open the compartment completely.
Using the program button (optional)
Your NHS Audiologist can also program your hearing
instrument to be turned on and off using the
program button.
Turn on:
Press and hold the program button for approximately
3 seconds.
Turn off:
Press and hold the program button for approximately
3 seconds. If you turn your hearing instrument off this
way you must wait approximately 10 seconds before
you can turn it on again using the program button.
Power-on delay
Your hearing instrument is equipped with a "power-
on delay" feature that can be activated by your NHS
Audiologist. This allows you to turn the hearing
instrument on with an automatic delay of 12 seconds, so
that you may insert the hearing instrument into your ear
without experiencing unpleasant feedback (whistling).
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Changing the hearing program
(optional) 8
How to select programs
Your hearing instrument offers up to
five hearing programs. These programs
change the characteristics of the
sound coming through the hearing
instrument for specific listening
environments.
Select a program using the program button.
Each time you press the program button, your hearing
instrument switches to the next program, confirming
each change with a beep. The number of beeps you hear
co incides with the selected program.
Example
You turn your hearing instrument on. It is automatically in
program 1. You want to change to program 2.
Press the program button once. Your hear 2 beeps. You
are now in program 2.
Your NHS Audiologist can write down the personal
program configuration of your hearing instrument on
page 24.
NOTE
You can also use a remote control to change the
hearing program.
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The telecoil loop system
9
Your NHS Audiologist will advise you if the telecoil
loop system is available for you to use on your hearing
instrument. The telecoil system can be accessed through
the program button on your hearing instrument.
The telecoil loop system is employed in the majority of
public buildings e.g. banks, theatres, churches and public
transport stations. The following symbol indicates that a
telecoil loop system is available for you to use with your
hearing instrument:
The telecoil loop system allows the
hearing instrument user to hear
sound directly from the sound
source, removing any background
noise or distance.
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10
Volume control (optional)
The volume of your hearing instrument is controlled
automatically and there is no need to manually adjust it.
Should you prefer manual volume
control, your NHS Audiologist can
program the hearing instrument for
manual adjustment. The wheel shaped
volume control can then be used. Rotate
forwards (louder) or backwards (softer)
to select the desired listening volume.
Your hearing instrument will not exceed the maximum
volume that has been set by your NHS Audiologist. Signal
tones can be programmed to indicate when the
volume control limit is reached. Adjusting the volume
further in that direction will then have no effect.
NOTE
You can also use the remote control, if available, to
adjust and read out the volume.
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In some countries restrictions for the usage of wireless
equipment exist.
Refer to local authorities for further information
11 e2e wireless 2.0
The following section applies to binaural
fittings only.
Your hearing instrument includes e2e
(ear-to-ear) wireless™ technology. The
wireless functionality:
Automatically adjusts both hearing
instruments simultaneously to adapt to
different listening situations
Provides synchronisation of the hearing
instrument settings. If you change the
volume or program on one instrument, the
other is automatically changed
Your NHS Audiologist can activate the wireless
functionality of your hearing instruments.
NOTICE
The performance of the e2e wireless system could
be affected by electro-magnetic interference, such
as computer monitors or halogen lamp systems
controlled by a switching power supply. Move away
from the source of interference if you experience
difficulty.
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12
Maintenance and care
NOTICE
Do not put the hearing instrument in water.
Your hearing instrument is a highly sensitive system.
Proper care and handling will ensure the best possible
performance.
If soreness or skin irritation develops in the ear,
disconti nue wearing your hearing instrument, and bring
it to your NHS Audiologist. Minor fit adjustments and
polishing can often correct this condition.
If soreness persists, discontinue wearing the hearing
instrument and see your physician.
If excessive earwax accumulates when wearing your
hearing instrument, consult your NHS Audiologist.
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12 Maintenance and care
Cleaning your hearing instrument
Your hearing instrument is a sophisticated listening
instrument but without proper care and good
maintenance, it may function badly or not at all. Earwax
often causes problems for hearing instrument users as it
collects around the microphone opening, the vent and the
wax guard.
Clean your hearing instrument regularly with a soft,
dry cloth or tissue to prevent damage to the hearing
instrument and to avoid health problems.
Place your hearing instrument in a "dry aid kit" with a
special moisture-attracting capsule overnight.
The microphone opening
To remove any debris or earwax built up around the
microphone:
Use a soft, dry cloth or small soft brush to gently clean
around the opening
The vent
Your hearing instrument may have a small ventilation tube
that is visible as an opening or hole next to the sound
outlet:
Use a soft, dry cloth or small soft brush to gently clean
around the ventilation opening
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12
Maintenance and care
The wax guard
Your hearing instrument is fitted with a sieve, recess or
guard in the sound outlet. Its purpose is to prevent earwax
from entering the hearing instrument.
Use a soft, dry cloth or small soft brush to gently clean
around the sound outlet
Occasionally take your hearing instrument to your NHS
Audiologist so that the wax guard can be changed
and thorough cleaning of the ventilation channel, the
microphone and sound outlets can take place, and for
general system maintenance.
If excessive wax accumulates when wearing your hearing
instrument consult your NHS Audiologist.
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13 Troubleshooting tips
Problem Cause
Possible Solution
System has no
sound or sound
is weak
Battery polarity reversed
Weak or dead battery
Instrument not turned on
Instrument clogged
Volume too low
Make sure battery is inserted correctly
Replace with new battery
Close battery door completely or press and hold program
button (if present) for 3 seconds
Clean system/exchange wax protection guard
Turn up volume control (if present)
Instrument
whistling
Improper seating in ear
Try reinserting the instrument until it fits securely
Clogged with wax or excessive wax in ears
Clean your instruments or see your NHS Audiologist
Sound is
distorted or
intermittent
Volume control too high
Weak battery
Lower volume (if present)
Replace battery
"Buzzing" or
"whistling" sound
Battery compartment is not completely closed
Weak battery
Change to another program
Gently close the battery compartment completely
Replace battery
System is in telecoil mode
Hearing
instrument does
not work
Hearing instrument not turned on
Battery compartment is not completely closed
Dead battery
Turn on hearing instrument
Gently close the battery compartment completely
Replace with new battery
Your hearing instrument is an extremely reliable device.
Should a problem occur, it can usually be corrected quickly.
Use these troubleshooting tips to resolve simple issues.
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