Siemens Octiv Custom+ User manual

Life sounds brilliant.
www.siemens.co.uk/hearing
Octiv™Custom+
User Guide

2Content
Content
Welcome 4
Your hearing instruments 5
Getting to know your hearing instruments 5
Components and names 6
Controls 8
Settings 10
Battery size 12
Service information 13
Batteries 14
Replacing batteries 14
Daily use 16
Turning on and off 16
Inserting 18
Removing 19
Adjusting the volume 20
Changing the hearing program 21
Using two hearing instruments 22
On the phone 23
Telephone program 23
Automatic program switch (AutoPhone) 23
Audio induction loops 26
Telecoil program and remote control 27

3Content
Maintenance and care 28
Cleaning 28
Drying 29
Storage 29
Troubleshooting 30
Important information 32
Intended use 32
Explanation of symbols 32
Transport and storage conditions 32
Disposal information 33
Technical information 33
Conformance information 35
Important safety information 36
Personal safety 36
Product safety 38
Tinnitus noiser 39
Country-specic information 43

4
This document, along with support from your NHS Provider,
will help you. You will quickly come to appreciate the
advantages and greater quality of life your hearing
instrument offers.
CAUTION
Read this user guide thoroughly and completely
and follow the safety information in this document
to avoid damage or injury.
To benet most from your hearing instrument, wear it
daily and all day long. Especially after longer periods of
living with hearing loss.

Your hearing instruments 5
Getting to know your hearing instruments
It is recommended to familiarise yourself with your new
hearing instruments. With the instruments in your hand
try using the controls and note their location on the
instrument. This will make it easier for you to feel and
press the controls while wearing the hearing instruments.
If you have problems pressing the controls of your
hearing instruments while wearing them, you
can ask your NHS Provider about a remote control
option.
Your hearing instruments

Your hearing instruments6
Components and names
This user guide describes several types of hearing
instruments. Use the following pictures to identify the
type of hearing instrument that you use.
Note that the push button, the volume control wheel
and the vent are individually positioned on your hearing
instrument to best suit your ear.
ITE (In The Ear)
૜ ૝
૞
૟
ૠ
ૡ
➊Microphone
➋Second microphone (optional)
➌Battery compartment
➍Push button (optional)
➎Volume control wheel
(optional)
➏Vent

Your hearing instruments 7
ITC (In The Canal) with controls
૜૞
૟
ૠ
ૡ
૝
➊Microphone
➋Push button (optional)
➌Second microphone (optional)
➍Battery compartment
➎Volume control wheel
(optional)
➏Vent
ITC (In The Canal) without controls
૝
૜
૞
➊Vent
➋Battery compartment
➌Microphone
CIC (Completely In the Canal)
૜
૝
૞
૟
➊Vent
➋Battery compartment
➌Microphone
➍Removal cord

Your hearing instruments8
Controls
With the controls you can, for example, adjust the volume
or switch hearing programs. Your hearing instruments
either have a push button, a volume control wheel - or no
control at all.
Your NHS Provider has assigned your desired functions to
the push button.
Ask your NHS Provider to mark your controls and
their functions on the following pages.
Control Left Right
Push button
Volume control wheel
No control
You can also use a remote control.

Your hearing instruments 9
Push button
Function Left Right
 
Program change
Volume up
Volume down
Standby/turn on
press briey, press 2 seconds
Volume control wheel
Function
Volume up Rotate wheel forward.
Volume down Rotate wheel backward.

Your hearing instruments10
Settings
Ask your NHS Provider to mark your individual
settings on the following pages.
Hearing programs
1
2
3
4
5
6
Read more in section "Changing the hearing program".

Your hearing instruments 11
Features
Power-on delay enables whistle-free insertion of
hearing instruments.
Read more in section "Turning on and off".
e2e wireless enables simultaneous control of both
hearing instruments.
Read more in section "Using two hearing
instruments".
AutoPhone automatically switches to the telephone
program when the telephone receiver approaches the
ear.
Read more in section "On the phone".
A telecoil is built into the instrument, so it can
connect with audio induction loops.
Read more in section "Audio induction loops".
Accessories
Remote control Audio streamer

Your hearing instruments12
Battery size
Batteries
Non-rechargeable (size 10)
Non-rechargeable (size 312)
Non-rechargeable (size 13)

Your hearing instruments 13
Service information
Serial numbers
Left:
Right:
Service dates
1:
2:
3:
4:
5:
6:
Your NHS Provider
Date of purchase:

Batteries14
When the battery is low the sound becomes weaker or
you will hear an alert signal. It depends on the battery
type how long you have until you have to replace the
battery.
Replacing batteries
Remove empty batteries immediately and dispose of
according to local regulations.
Remember to have your replacement batteries
with you at all times.
Removing:
uOpen the battery
compartment.
The battery falls out
when the compartment
is completely open.
Batteries

Batteries 15
Inserting:
uRemove the protective lm from the
new battery.
uInsert the battery.
Make sure the "+"
symbols on the battery
and compartment are
aligned.
uCarefully close the battery compartment. If you feel
resistance, the battery is not inserted correctly.
Do not attempt to close the battery compartment by
force. It can be damaged.

Daily use16
Turning on and off
You have several options to turn your hearing
instruments on or off.
Via battery compartment:
uTurning on: Close the battery compartment.
The default volume and hearing program are set.
uTurning off: Open the battery compartment.
Via push button:
uTurning on or off: Press the push button for 2 seconds.
Refer to section "Controls" for your personal settings.
After turning on, the previously used volume and
hearing program are set.
Via remote control:
uFollow the instructions in the remote control's user
guide.
After turning on, the previously used volume and
hearing program are set.
Daily use

Daily use 17
■ When wearing the hearing instruments, an
optional signal can indicate when an instrument
is turned on or off.
■ Remove the batteries if the hearing instruments
are not used for several days.
When the power-on delay is activated, the hearing
instruments turn on after a delay of several seconds.
During this time you can insert the hearing instruments
without experiencing unpleasant whistling.
The "power-on delay" can be activated by your NHS
Provider.

Daily use18
Inserting
uCarefully push the
hearing instrument into
the ear canal.
uTwist it slightly until it sits
well.
Open and close your mouth
to avoid accumulation of air
in the ear canal.
■ Insert the right hearing instrument with the
right hand and the left hearing instrument with
the left hand.
■ If you have problems inserting the hearing
instrument, use the other hand to gently pull
your earlobe downwards. This opens the ear
canal and eases insertion of the hearing
instrument.

Daily use 19
Removing
NOTICE
Never pull on the battery compartment door
or volume control wheel to remove the
hearing instrument. This could damage
your hearing instrument.
uPush lightly on the back of your ear to loosen the
hearing instrument.
uIf your hearing instrument is equipped with a removal
cord, remove the hearing instrument by pulling the
removal cord towards the back of your head.
uFor all other hearing
instruments: Grip the
hearing instrument in
the ear canal with two
ngers and pull it
carefully out.
Clean and dry your hearing instruments after usage.
Read more in section "Maintenance and care".

Daily use20
Adjusting the volume
Your hearing instruments automatically adjust the volume
to the listening situation.
uIf you prefer manual volume adjustment, rotate the
volume control wheel, press the push button briey,
or use a remote control.
Refer to section "Controls" for your personal settings.