Siemens Hicom 300 optiset E Standard User manual

Hicom 300
optiset E basic
s

2

3
User Guide
Introduction ..............................................................................................5
Standard Features ...................................................................................6
Internal and External Dialling ...................................................................6
Dialling the Switchboard ...........................................................................6
Call Transfer .............................................................................................7
Enquiry Call..............................................................................................8
Toggling between Calls.............................................................................9
8 Way Conference ..................................................................................10
Call Pickup .............................................................................................11
Transfer a Second Caller ........................................................................12
Call Park.................................................................................................13
Call Back ................................................................................................14
External Line Reservation ......................................................................16
Call Diversion Features ........................................................................17
Fixed Call Forwarding.............................................................................17
Variable Call Forwarding.........................................................................18
PIN Features ..........................................................................................19
Electronic Telephone Lock......................................................................19
Mobile Class of Service..........................................................................20
Follow Me ...............................................................................................21

4
Optional Features ..................................................................................22
Individual Abbreviated Dialling................................................................22
System Abbreviated Dialling...................................................................23
Stored Number Redial............................................................................24
Timed Reminder.....................................................................................25
Night Service..........................................................................................26
Key Settings (+/–)...................................................................................27
Quick Reference ......................................................................................28
User Guide - Cont’d

5
Introduction
This guide is designed to assist extension users on a Siemens Hicom 300
Communications System to use all authorised features.
Your extension may not be authorised∗∗
∗∗
∗to use all features. The Siemens
representative can confirm features that are available to you.
Yourextensionmayalsobesubjecttotrunkbarringthusrestrictingwhereyou
may dial.
The optiset E basic digital telephone has 8 preprogrammed keys:-
Programme Mailbox
Transfer Call Forward
Release Call Pickup
Park Toggle
All other System features are accessed from this telephone by dialling codes
and/or programme keys.
The basic telephone is not equipped with a microphone but does have a
loudspeaker for hands-free dialling.
Please refer to the separate instruction manuals for the optiset E entry,
standard, advance/advance plus and memory telephones.
∗∗
∗∗
∗- authorised features are those features that your company has designated
for your use and may vary from extension to extension.

6
Internal and External Dialling
Handset operation
- lift handset, listen for internal dial tone
- dial the required extension number or external number preceded by
line access code (code is normally 0)
Handsfree operation
- do not lift handset
- dial the required extension number or external number preceded by
line access code (code is normally 0)
- lift handset when called party answers
VV
VV
VYour telephone may have restricted dialling facilities, e.g. trunk calls
may not be permitted.
Dialling the Switchboard
Handset operation
- lift handset, listen for internal dial tone
- dial code for switchboard (code is normally 9)
Handsfree operation
- do not lift handset
- dial code for switchboard (code is normally 9)
- lift handset when operator answers
Standard Features

7
CallTransfer
You may transfer an internal or external call from your extension to any other
extension or to the switchboard.
Transfer to a Free Extension (Announcing the Call)
- press Transfer key, listen for internal dial tone
- dial the required extension or switchboard
- when the extension or the switchboard answers, announce
the call and replace handset
- if called party does not answer
- press Release key to return to original call
Transfer to a Free Extension (Call not Announced)
- press Transfer key, listen for internal dial tone
- dial the required extension or switchboard
- when you hear ring tone, replace handset
The call has now been transferred. If the ringing extension does not answer
within a predetermined time the call will automatically be transferred back to
your extension.
Transfer to a Busy Extension
- press Transfer key, listen for internal dial tone
- dial the required extension number
- when you hear busy tone, replace handset
Thecallhasnowbeentransferredtothebusyextension.Ifthebusyextension
terminates the call within a predetermined time and replaces the handset the
transferred call will ring the extension. If the extension remains busy the call
will automatically be transferred back to your extension.

8
Enquiry Call
This feature allows you to hold an existing call, dial another extension or even
an external number, conduct a conversation without the original caller
overhearing, and then return to the original caller.
Activate Enquiry Call
- press Transfer key, listen for internal dial tone
- dial the required extension number or dial 0and then
the required external number
- conduct your conversation
- press Release key to return to the original call
YoumayusetheTogglekeytoswitchbetweentheoriginaland3rdpartycalls.
In each case the other party is automatically placed on hold.
YoucanonlyusetheTogglefeatureonanoptisetEbasicifyouhaveaToggle
key.
The Toggle code ∗∗
∗∗
∗27 will not function on an optiset E basic.

9
Toggling between Calls
You have a call on the line and wish to make a second call and want to toggle
between both calls.
Activate Toggle
- you are engaged on a call
- press Transfer key, listen for internal dial tone
- dial the required extension or external number
or
Youhaveacallonthelineandwishtoanswerasecondcallandwanttotoggle
between both calls.
- press Call Pickup key
YoumayusetheTogglekeytoswitchbetweentheoriginaland3rdpartycalls.
In each case the other party is automatically placed on hold.
Disconnect either Party
- toggle to the party you wish to disconnect
- press Release key to disconnect either party
- you will now be connected to the remaining caller
YoucanonlyusetheTogglefeatureonanoptisetEbasicifyouhaveaToggle
key.
The Toggle code ∗∗
∗∗
∗27 will not function on an optiset E basic.
VV
VV
VThe waiting party cannot hear your conversation.

10
8Way Conference
Thisfeatureallowsyoutobringupto7partiesintoanexistingconversationon
your extension. The 7 parties could be external, internal or a mix of both.
Activate Conference
- you are engaged on a call
- press Transfer key, listen for internal dial tone
- dial the required extension or 0and the external number
- dial ∗∗
∗∗
∗31
- conference tone is heard and 3 parties are connected.
Repeat the procedure to add more parties to the conference.
Consult with an internal or external party when busy with a conference
- press Transfer key, listen for internal dial tone
- dial the required extension or 0and the external number
- consult with party
- press Release key
- you are now reconnected to the conference.