Siemens HIPATH 2000 User manual

Communication for the open minded
Siemens Enterprise Communications
www.siemens.com/open
Documentation
HiPath 2000, HiPath 3000, HiPath 5000
HiPath OpenOffice
OpenStage 40, OpenStage 40 G
OpenStage Key Module 40
OpenStage Busy Lamp Field 40
User Guide

Important information
2
Important information
Trademarks
For safety reasons, the telephone should only be supplied
with power:
• using the original power supply unit.
Part number: L30250-F600-C14x (x: 1=EU, 2=UK,
3=US) or
• in a LAN with PoE (Power over Ethernet) which com-
plies with the IEEE 802.3af standard.
Never open the telephone or a key module. Should you en-
counter any problems, contact the responsible service per-
sonnel.
Use only original Siemens accessories. The use of other ac-
cessories may be hazardous and will render the warranty,
extended manufacturer’s liability and the CE marking in-
valid.
The device conforms to the EU directive 1999/5/EC as at-
tested by the CE marking.
All electrical and electronic products should be disposed of
separately from the municipal waste stream via designated
collection facilities appointed by the government or the lo-
cal authorities.
Proper disposal and separate collection of your old appli-
ance will help prevent potential damage to the environ-
ment and human health. It is a prerequisite for reuse and
recycling of used electrical and electronic equipment.
For more detailed information about disposal of your old
appliance, please contact your city office, waste disposal
service, the shop where you purchased the product or your
sales representative.
The statements quoted above are only fully valid for equip-
ment which is installed and sold in the countries of the Eu-
ropean Union and is covered by the directive 2002/96/EC.
Countries outside the European Union may impose other
regulations regarding the disposal of electrical and elec-
tronic equipment.
Q

Important information
3
Location of the telephone
• The telephone should be operated in a controlled environment with an
ambient temperature between 5•C and 40•C.
• To ensure good speakerphone quality, the area in front of the micro-
phone (front right) should be kept clear. The optimum speakerphone
distance is 50 cm.
• Do not install the telephone in a room where large quantities of dust
accumulate; this can considerably reduce the service life of the tele-
phone.
• Do not expose the telephone to direct sunlight or any other source of
heat, as this is liable to damage the electronic components and the
plastic casing.
• Do not operate the telephone in damp environments, such as bath-
rooms.
Software update
Product support on the internet
Information and support for our products can be found on the Internet at:
http://siemens-enterprise.com/.
Technical notes, current information about firmware updates, frequently
asked questions and lots more can be found on the Internet at:
http://wiki.siemens-enterprise.com/.
To view and print documentation in PDF format, you require
Acrobat Reader (free software):
http://www.adobe.com.
During a software update, the phone must not be disconnected
from the power supply unit, the LAN line or the phone line.
An update action is indicated by messages on the display and/or by
flashing LEDs.

4
Contents
Contents
Important information . . . . . . . . . . . . . . . . . . . . . . . . . .2
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Software update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Product support on the internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
General information. . . . . . . . . . . . . . . . . . . . . . . . . . .11
About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Telephone type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Voice encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . 12
Multi-line telephone, executive/secretary functions . . . . . . . . . . . . . . . 13
Team functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Getting to know your OpenStage phone . . . . . . . . .14
The user interface of your OpenStage 40/40 G. . . . . . . . . . . . . . . . . . . 14
Ports on the underside of the phone. . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Using network ports more efficiently . . . . . . . . . . . . . . . . . . . . . . . 16
Key Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
OpenStage Key Module 40 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
OpenStage Key Module 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
OpenStage Busy Lamp Field 40 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Function keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Audio keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
5-way navigator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Programmable sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Idle mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Telephony dialogs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Caller list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Program/Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

5
Contents
Control and monitoring function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Basic functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Answering a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Answering a call via the loudspeaker (speakerphone mode) . . . . . . 34
Accepting a call via the headset. . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Switching to speakerphone mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Switching to the handset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Open listening during a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Dialing with the headset connected . . . . . . . . . . . . . . . . . . . . . . . . 37
Dialing with DDS keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Dialing with DDS keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Redialing a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Ending a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Rejecting calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Turning the microphone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Calling a second party (consultation) . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Switching to the held party (alternating) . . . . . . . . . . . . . . . . . . . . . 41
Transferring a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Using variable call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Using call forwarding no reply (CFNR) . . . . . . . . . . . . . . . . . . . . . . . 44
Call forwarding in the event of telephone failure (CFSS) . . . . . . . . . 45
Call forwarding in the carrier network and
forwarding multiple subscriber numbers (MSN) (not for U.S.). . . . . 46

6
Contents
Using callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Storing a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Accepting a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Viewing and deleting a stored callback . . . . . . . . . . . . . . . . . . . . . . 48
Enhanced phone functions. . . . . . . . . . . . . . . . . . . . .49
Answering calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Accepting a call with the headset . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Accepting a specific call for your colleague . . . . . . . . . . . . . . . . . . . 49
Using the speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Answering calls from the entrance telephone and opening the door51
Accepting a call from an answering machine . . . . . . . . . . . . . . . . . 52
Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
En-bloc dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Using the caller list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Dialing a number from the internal directory . . . . . . . . . . . . . . . . . . 55
Using the LDAP directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Making calls using system speed-dial numbers . . . . . . . . . . . . . . . 58
Dialing with speed-dial keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Talking to your colleague with a speaker call. . . . . . . . . . . . . . . . . . 59
Talking to your colleague with discreet calling. . . . . . . . . . . . . . . . . 60
Automatic connection setup (hotline) . . . . . . . . . . . . . . . . . . . . . . . 60
Reserving a trunk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Assigning a station number (not for U.S.) . . . . . . . . . . . . . . . . . . . . 61
Associated dialing/dialing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
During a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Using call waiting (second call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Preventing and allowing call waiting (automatic camp-on) . . . . . . . 63
Turning the call waiting tone on and off. . . . . . . . . . . . . . . . . . . . . . 63
Saving a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Parking a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Holding external calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Conducting a conference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Activating tone dialing/DTMF suffix-dialing . . . . . . . . . . . . . . . . . . . 67
Recording a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Transferring a call after a speaker call announcement in a group . . 69

7
Contents
Sending a trunk flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
If you cannot reach a destination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Call waiting (camp-on) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Busy override – joining a call in progress . . . . . . . . . . . . . . . . . . . . . 71
Using night answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Programming sensor keys . . . . . . . . . . . . . . . . . . . . . 73
Configuring function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Overview of functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Programming a procedure key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Configuring repdial keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Changing the label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Deleting sensor key programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Displaying and assigning call charges . . . . . . . . . . 83
Displaying call charges (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Displaying call charges for another telephone (not for U.S.) . . . . . . . . . 84
Dialing with call charge assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Privacy/security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Voice encryption
(only for HiPath 2000/3000/5000/HiPath OpenOffice EE) . . . . . . . . . . . 86
Notes on voice encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Turning ringer cutoff on and off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Activating/deactivating "Do not disturb". . . . . . . . . . . . . . . . . . . . . . . . . 87
Caller ID suppression. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Monitoring a room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Trace call: identifying anonymous callers (not for U.S.). . . . . . . . . . . . . 89
Locking the telephone to prevent unauthorized use . . . . . . . . . . . . . . . 90
Locking another telephone to prevent unauthorized use . . . . . . . . . . . 91
Saving your PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
More functions/services . . . . . . . . . . . . . . . . . . . . . . 93
Appointments function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Saving appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Using timed reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Sending a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Creating and sending a message. . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Viewing and editing incoming messages. . . . . . . . . . . . . . . . . . . . . 95
Leaving an advisory message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Deleting advisory messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Displaying the number of waiting calls/overload display . . . . . . . . . . . . 97
Using another telephone like your own for a call. . . . . . . . . . . . . . . . . . 98

8
Contents
Using a mobile phone number at a random phone . . . . . . . . . . . . . . . 99
Logging on to the "guest telephone" . . . . . . . . . . . . . . . . . . . . . . . . 99
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Moving the connection to the next telephone. . . . . . . . . . . . . . . . 100
Logging off the "guest telephone" . . . . . . . . . . . . . . . . . . . . . . . . . 100
Fax details and message on answering machine . . . . . . . . . . . . . . . . 101
Resetting services and functions
(system-wide cancellation for a telephone) . . . . . . . . . . . . . . . . . . . . . 101
Activating functions for another telephone . . . . . . . . . . . . . . . . . . . . . 102
Using system functions from outside
DISA (direct inward system access) . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Using functions in ISDN via code dialing (keypad dialing) . . . . . . . . . . 104
Controlling connected computers/programs/telephone data service . 105
Communicating with PC applications over a CSTA interface . . . . . . . 106
Controlling relays (only for HiPath 3000) . . . . . . . . . . . . . . . . . . . . . . . 107
Sensors (HiPath 33x0/35x0 only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Radio paging (not for U.S.). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Making calls in the team/executive/secretary
configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Line utilization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Line seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Answering calls with the trunk keys . . . . . . . . . . . . . . . . . . . . . . . 111
Dialing with trunk keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Placing a call on hold on a trunk key and retrieving the held call . . 111
Making calls on multiple lines alternately . . . . . . . . . . . . . . . . . . . 112
MULAP conference release. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Direct station selection key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Using DSS keys to answer calls . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Calling a team member directly . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Transferring a call in progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Accepting a call for another team member . . . . . . . . . . . . . . . . . . 114
Forwarding calls on trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Transferring calls directly to the executive phone . . . . . . . . . . . . . . . . 117
Using team functions. . . . . . . . . . . . . . . . . . . . . . . . .118
Activating/deactivating a group call . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Accepting a call for another member of your team . . . . . . . . . . . . . . . 120
Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Uniform Call Distribution (UCD). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

9
Contents
Special functions in the LAN. . . . . . . . . . . . . . . . . . 123
Leaving hunt group/group call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Setting up "follow me" call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . 124
Using night answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Controlling relays (only for HiPath 3000) . . . . . . . . . . . . . . . . . . . . . . 127
Opening a door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Individual phone configuration . . . . . . . . . . . . . . . 129
Adjusting display settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Adjusting the display to a comfortable reading angle . . . . . . . . . . 129
Setting contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Adjusting displays on the Open Stage Key Module . . . . . . . . . . . . . . 129
Adjusting audio settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Adjusting the receiving volume during a call . . . . . . . . . . . . . . . . . 130
Adjusting the ring volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Adjusting the ring tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Adjusting the attention ring volume. . . . . . . . . . . . . . . . . . . . . . . . 131
Adjusting the speakerphone to the room acoustics . . . . . . . . . . . 131
Activating/deactivating the ringer. . . . . . . . . . . . . . . . . . . . . . . . . . 131
Setting headset port use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Local dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Language for system functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Testing the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Phone functions, testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Checking the key assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Differing display view
in a HiPath 4000 environment . . . . . . . . . . . . . . . . . 136
Web interface (WBM). . . . . . . . . . . . . . . . . . . . . . . . 137
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Calling up the Web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Administratorseiten . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
User pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
User menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Fixing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Responding to error messages on the screen . . . . . . . . . . . . . . . . . . 140
Contact partner in the case of problems . . . . . . . . . . . . . . . . . . . . . . . 141

10
Contents
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Caring for your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Labeling keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Overview of functions and codes . . . . . . . . . . . . . .148
Display icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

General information
11
General information
About this manual
This document contains general descriptions of the technical options,
which may not always be available in individual cases. The respective fea-
tures must therefore be individually defined in the terms of the contract.
If a particular function on your phone is not available to you, this may be
due to one of the following reasons:
• The function is not configured for you or your telephone. Please con-
tact your system support representative.
• Your communications platform does not feature this function. Please
contact your Siemens sales partner for information on how to upgrade.
This user guide is intended to help you familiarize yourself with OpenStage
and all of its functions. It contains important information on the safe and
proper operation of your OpenStage phone. These instructions should be
strictly complied with to avoid operating errors and ensure optimum use of
your multifunctional telephone in the network.
These instructions should be read and followed by every person installing,
operating or programming an OpenStage phone.
This user guide is designed to be simple and easy to understand, providing
clear step-by-step instructions for operating your OpenStage phone.
Administrative tasks are dealt with in a separate manual. The Quick Refer-
ence Guide contains quick and reliable explanations of frequently used
functions.
Service
If you experience problems or defects with the phone, please dial the ser-
vice number for your country.
For your own protection, please read the section dealing with safety
in detail. Follow the safety instructions carefully in order to avoid en-
dangering yourself or other persons and to prevent damage to the
unit.
The Siemens service department can only help you if you experi-
ence problems or defects with the phone.
Should you have any questions regarding operation, your specialist
retailer or network administrator will gladly help you.
For queries regarding connection of the telephone, please contact
your network provider.

General information
12
Intended use
The OpenStage phone is a desktop or wall-mounted unit designed for
speech transmission and for connection to the LAN. Any other use is re-
garded as unauthorized.
Telephone type
The identification details (exact product designation and serial number) of
your telephone can be found on the nameplate on the underside of the
base unit. Specific details concerning your communications platform can
be obtained from your service technician.
Please have this information ready when you contact our service depart-
ment regarding faults or problems with the product.
Voice encryption
Your OpenStage 40/40 G, software release 2 (V1 R2.xxxx) and later, sup-
ports voice encryption on HiPath 2000/3000/5000 (R 4 and later) and
HiPath OpenOffice EE (V1). This allows you to use your OpenStage to per-
form tap-proof calls. Voice transmission is encrypted and data is decrypted
at the other call party’s phone and vice versa.
If "Secure Mode" is enabled on your phone (consult your service person-
nel), and a connection is established to a phone that does not support
voice encryption, the call is not encrypted and thus unsecured.
Your service personnel can define at the communication system whether
you are notified of unencrypted calls and how Æpage 86.
Speakerphone quality and display legibility
• To ensure good speakerphone quality, the area in front of the telephone
(front right) should be kept clear.
The optimum handsfree distance is 20 in. (50 cm).
• Proceed as follows to optimize display legibility:
– Turn the phone to tilt the display. This ensures you have a frontal view
of the display while eliminating light reflexes.

General information
13
Multi-line telephone, executive/secretary functions
Your OpenStage 40/40 G is a "multi-line telephone". This means that your
service personnel can configure multiple lines on your phone, which is not
the case with single-line phones. Each line is assigned an individual phone
number which you can use to make and receive calls.
The programmable sensor keys function as line keys on multi-line phones
Æpage 110.
When using a multi-line phone to make and receive calls, certain particu-
lars must be taken into account Æp a g e 111 ff.
The executive-secretary configuration is a special case. This is a multi-line
telephone with special features (e.g. "Ring Transfer" and "Accept call"), con-
figured especially for executive/secretary use Æpage 109 ff.
Team functions
To increase the efficiency of telephony, your service personnel can config-
ure various Team functions such as pickup groups, hunt groups, and call
distribution groups.

Getting to know your OpenStage phone
14
Getting to know your OpenStage phone
The following sections describe the most frequently used operating ele-
ments and the displays on your OpenStage phone.
The user interface of your OpenStage 40/40 G
1 You can make and receive calls as normal using the handset.
2Thedisplay permits intuitive operation of the phone Æpage 25.
3 You can customize your telephone by assigning phone numbers and
functions to the programmable sensor keys Æpage 22.
4 You can use function keys when conducting a call to access frequent-
ly used functions (such as, Disconnect) or to open the Program/Ser-
vice menu and mailbox Æpage 20.
5Audio keys are also available, allowing you to optimally configure the
audio features on your telephone Æpage 20.
6The5-way navigator is a convenient navigation tool Æpage 21.
7Thekeypad can be used to enter phone numbers and text
Æpage 23.
8 Incoming calls are visually signaled via the call display.
5
7
1
6
4
8
23

Getting to know your OpenStage phone
15
Ports on the underside of the phone
Properties of your OpenStage 40/40 G
OpenStage 40 40 G
LCD display, 40 x 6 characters ;;
Illuminated display ;;
Programmable sensor keys 6 6
Full-duplex speakerphone function ;;
Headset ;;
10/100 Mbps Ethernet switch Æpage 16 ;-
1000 Mbps Ethernet switch Æpage 16 -;
Interface for key modules ;;
Wall mounting ;;
Power supply unit PC
Network switch
Headset
Busy Lamp field
key module Handset
Local
cable type

Getting to know your OpenStage phone
16
Using network ports more efficiently
OpenStage 40 has a built-in 10/100 Mbps Ethernet switch.
OpenStage 40 G has a 1000 Mbps Ethernet switch. This means that you
can connect a PC to the LAN directly via the phone. The telephone-PC con-
nection option must first be activated on the telephone by service person-
nel.
Using this connection option saves one network port for each switch used
and requires fewer or shorter network cables when arranged correctly.
OpenStage 40/40 GNetwork switch PC

Getting to know your OpenStage phone
17
Key Module
OpenStage Key Module 40
The OpenStage Key Module 40 is a key module attached to the side of the
phone that provides 12 additional illuminated, programmable keys.
Like keys on the phone, these keys can be programmed and used accord-
ing to your needs Æpage 22.
You can attach up to two OpenStage Key Module 40s to your
OpenStage 40/40 G.

Getting to know your OpenStage phone
18
OpenStage Key Module 15
The OpenStage Key Module 15 is a key module attached to the side of the
phone that provides an additional 18 illuminated, programmable sensor
keys.
Like keys on the phone, these keys can be programmed and used accord-
ing to your needs
You can only attach one OpenStage Key Module 15 to your OpenStage 40.
Yo u cannot mix the OpenStage Key Module 15 with the
OpenStage Key Module 40.

Getting to know your OpenStage phone
19
OpenStage Busy Lamp Field 40
The OpenStage Busy Lamp Field 40 is a key module attached to the side
of the phone, that provides 90 illuminated, programmable keys.
Like keys on the phone, these keys can be programmed and used accord-
ing to your needs Æpage 22.
You can attach one OpenStage Busy Lamp Field 40 to your OpenStage 40/
40 G.
Key label
Your OpenStage Busy Lamp Field 40 is delivered with label strips. Write
functions or names in the white fields on the label strips.
Alternatively, you can use the Key Labeling Tool to conveniently create new
label strips. You can find this including instructions at http://wiki.siemens-
enterprise.com/index.php/Key_Labelling_Tool .
Lay the labeled strips on the key fields and place the transparent cover over
them (rough side up).
Your OpenStage 40/40 G can be configured as an attendant console
in conjunction with an OpenStage Busy Lamp Field 40 (ask your ser-
vice personnel).

Getting to know your OpenStage phone
20
Keys
Function keys
Audio keys
Key Function when key is pressed
sEnd (disconnect) call Æpage 40.
,Redialing Æpage 39.
rButton for call forwarding (with red LED key)[1] Æpage 43.
[1] If the LED key flashes on the phone, your phone was configured as a forwarding destina-
tion.
OOpen mailbox (with red LED key) Æpage 29.
NOpen Program/Service menu (with red LED key) Æpage 31.
Key Function when key is pressed
oActivate/deactivate the headset Æpage 49.
pActivate/deactivate microphone (also for speakerphone mode)
Æpage 40.
-Set volume lower and contrast brighter Æpage 129.
nTurn speaker on/off (with red LED key) Æpage 34.
+Set volume louder and contrast darker Æpage 129.