Siemens HiPath 3000 V3.0 or later Gigaset M1... User manual

û
HiPath 3000
HiPath AllServe
Hicom 150 E/H
optiset E entry
Operating Instructions

2
Before You Begin
These operating instructions describe the optiset E entry telephone
on your HiPath 3000/HiPath AllServe.
They describe all functions you can use from your telephone. You may find that some func-
tions you wish to use are not available on your telephone. This may be due to one of the
following reasons:
• The function has not been configured for your telephone - address any questions to
Customer Support.
• Your communications platform does not support this function - contact your Siemens
sales representative to upgrade your system.
How to Use these Operating Instructions
Step by Step You will find a graphic representation of the steps
in logical sequence in the left column. Below is an
explanation of the symbols:
Lift the handset.
Replace the handset.
Conduct a call.
Enter a telephone number or code.
Enter the PIN.
or Press volume controls on the telephone.
You hear a tone.
A long tone (positive confirmation tone) confirms that
you have successfully activated a function or procedure.
A short tone (negative confirmation tone) indicates that
the function or procedure was rejected.
Press the key.
Press the illuminated key.
Press the flashing key.

3
The optiset E entry Telephone
Your service techniciancan customizethe default
assignment to meet your preferences and re-
quirements following order placement.
Keys for
telephone settings
Key pad
Hand-
set
Speaker
for ring tones
Three fixed function keys:
Redial
Consultation
Release
LEDs

4
Important Notes
CE mark
Environmental label
Do not operate the telephone in environments where there is a danger
of explosions.
Use only original Siemens accessories Æpage 58. Using other accesso-
ries may cause a hazard and will invalidate the warranty and the CE mark.
Never open the telephone or a key module. If you encounter any prob-
lems, cont act System Support.
Never allow the telephone to come into contact with staining or aggres-
sive liquids such as coffee, tea, juice, or soft drinks.
For information on telephone maintenance Æpage 59.
The device conforms to the EU guideline 1999/5/EG, as attested by the
CE mark.
This device has been manufactured in accordance with our certified en-
vironmental management system (ISO 14001). This process ensures
that energy consumption and the use of primary raw materials are kept
to a minimum, thus reducing waste production.

Accessing Functions
5
Step by Step
Accessing Functions
... With Codes
You can activate the functions of your system by
entering codes such as :
DND (do not disturb) on.
DND (do not disturb) off.
All codes to activate or enable functions are always in-
troduced by pressing the st ar key, and all codes to de-
activate, disable or delete functions are always entered
star ting with the pound key.
The codes may contain up to three digits.
An alphabetically ordered overview of all functions and
their corresponding codes can be found in the
Appendix (Quick-Reference Operating Instructions).
... With Function Keys
Functions for which a key has been set up can be
accessed directly as follows.
Press the "Consult" key. The function is executed,
provided this is possible in the current situation.
Basic and En hanced Functions
If your service technician has changed the de-
fault assignments and saved functions on keys in
accordance with your requests or requirements,
you can execute these functions by pressing the
appropriate keys.

Contents
6
Accessing Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
... With Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
... With Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
ØBasic and Enhanced Functions
Making and Answering Calls . . . . . . . . . . . . . . . . . .10
Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Using Call Wa iting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Ac cepting a Specific Call for Your Colleague . . . . . . . . . . . . . . . . . . . . . 12
Rejecting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using Mailb ox es . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using Timed Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Turning Do N ot Disturb On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Trace Call: Identifying Anonymous Callers (Not for U.S.) . . . . . . . . . . . 13
Answering Calls from the Entrance Telephone and Opening the Door . 14
Making Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Dialing Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Ca ller ID Suppress ion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Talking to Your Colleague With a Speaker Call . . . . . . . . . . . . . . . . . . . 17
Activating Tone Dialing (DTMF Suffix Dialing) . . . . . . . . . . . . . . . . . . . . 17
Automatic Connection Setup (Hotline) . . . . . . . . . . . . . . . . . . . . . . . . . 17
Reserve Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Assigning a Station Number
(Not for U .S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Trunk Fla sh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
As soc iated Dialing/ Dia ling Aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Calling Multiple Parties Simultaneously. . . . . . . . .20
Calling a Second Party (Consultation Hold) . . . . . . . . . . . . . . . . . . . . . . 20
Conduc ting a Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Transferring a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Parking a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Picking up (Retrieving) a Held Ca ll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Making Calls to Stored Destinations . . . . . . . . . . . .24
Redialing a Numb er . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Using Station and System Speed- Dial N umbers . . . . . . . . . . . . . . . . . . 24

Contents
7
Displaying and Assigning Call Charges . . . . . . . . . 25
Dia ling with Ca ll Charge As signment . . . . . . . . . . . . . . . . . . . . . . . . . . 25
If You Cannot Reach a Destination... . . . . . . . . . . . . 26
Using Ca llbac k . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Call Waiting (Ca mp-On) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Busy Ov erride - J oining a Call in Progres s. . . . . . . . . . . . . . . . . . . . . . . 27
Telephone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Adjusting the Ring Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Adjusting the Ring Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Adjusting the Rec eiving Volume During a Ca ll . . . . . . . . . . . . . . . . . . . 28
Locking the Telephone to Prevent Unauthorized Use . . . . . . . . . . . . . . 29
Saving Your PI N. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Saving Station Numbers and Appointments . . . . . 31
Storing Station S peed-D ial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Saving Appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Testing the Telephone . . . . . . . . . . . . . . . . . . . . . . . . 32
Testing the Telephone Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Using Variable Call Forw arding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Using Night Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Call Forwarding in the Carrier Network
and Forwarding Multiple Subscriber Numbers (MSN) (Not for U.S.). . . 35
Using Other Functions . . . . . . . . . . . . . . . . . . . . . . . . 36
Sending a Messa ge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using Another Telephone Like Your Own. . . . . . . . . . . . . . . . . . . . . . . 37
Change call number (relocate) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Resetting Services and Functions
(System-Wide Cancellation for a Telephone). . . . . . . . . . . . . . . . . . . . . 39
Silent Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Monitoring a Room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Activating Functions for Another Telephone . . . . . . . . . . . . . . . . . . . . . 41
Locking Another Telephone to Prevent Unauthorized Use . . . . . . . . . . 42
Using System Functions from the Outside
(DISA: Direc t Inward System Access) . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Contents
8
Controlling Connected Computers or Other Programs and TelephoneData
Service
(For HiPath 3500/3550/3700/3750 only) . . . . . . . . . . . . . . . . . . . . . . . . 44
Controlling Relays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Ra dio Paging (Not for U .S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
ØTeam and Executive/Secretary Functions
Team and Executive/Secretary Functions With
Assigned Trunk Lines . . . . . . . . . . . . . . . . . . . . . . . . .47
Forwarding Calls on Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Transferring Calls Directly to the Executive (Only in an Executive/
Secreta ry Group) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Using Other Team Functions . . . . . . . . . . . . . . . . . . .49
Turning Group Call On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Ac cepting a Call for Another Member of Your Team . . . . . . . . . . . . . . 50
Ac tivating and Dea ctivating a Ringing G roup . . . . . . . . . . . . . . . . . . . . 50
Uniform Call Distribution (UCD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
ØSystem networking via LAN (PC network)
Special Functions in the LAN (PC network) . . . . . .52
Leaving a H unt G roup/G roup Ca ll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Transferring Call F orward ing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Using Night Ans wer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Ac tivating and Dea ctivating a Ringing G roup . . . . . . . . . . . . . . . . . . . . 55
Controlling Relays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Opening the Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
ØAll About Your Telephone
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Ordering Operating Instruc tions (N ot for U.S. ) . . . . . . . . . . . . . . . . . . . 58
Ordering Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Contents
9
Fixing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Telephone Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
ØQuick-Reference Operating Instructions
(Appendix)

Step by Step
Makingand Answering Calls
10
Making and Answering Calls
Special default ring signaling is set for your telephone:
• When you receive an internal call, your telephone
rings once every four seconds (single-tone se-
quence).
• When you receive an external call, your telephone
rings twice in rapid succession every four seconds
(dual-tone sequence).
• When you receive a call from the entrance tele-
phone, your telephone rings three times in rapid
succession every four seconds (triple-tone se-
quence).
• If a call is waiting, you hear a short tone(beep) every
six seconds.
Answering a Call
The telephone rings.
Lift the handset.
or To raise or lower the volume, keep pressing the keys un-
til the desired volume is set.
Ending the call:
Replace the handset.
or
Press the key.
Using Call Waiting
Callers can still reach you while you are engaged in an-
other call. A signal alerts you to the waiting call.
You can either ignore or accept the waiting call.
When you accept the waiting call, you can either end
the first call or place it on hold and resume the call later
on.
You can also bar call waiting or the call waiting tone
Æpage 11.
Release

Makingand AnsweringCalls
11
Step by Step
Accept a waiting call (camp-on)
Precondition:You are engaged in a phone call and hear
a tone (every six seconds).
E nd in g th e fir st call an d an swer in g t he wait in g c al l:
Replace the handset. Your telephone rings.
Answer the second call. Lift the handset.
Placing the first call on hold and answering the sec-
ond call:
Press the key. LED flashes. Enter the code.
You are connected to the call waiting party immediately.
The first party is placed on hold.
Ending the second call and resuming the first one:
Pres s this key and wait two seconds.
or (depending on the configuration)
Press the key twice.
Preventing and Allowing Call Waiting
(Automatic Camp-On)
If this function has been configured (ask your service
technician), you can prevent or allow a second call
Æpage 10 from being signaled by automatic camp-on
during an ongoing call.
Lift the handset.
or Enter the code to "prevent" or "allow" call waiting .
Turning the Call Waiting Tone On and Off
You can suppress the call waiting tone (approx. every
six seconds) for external calls. A one-time special dial
tone then alerts you to the waiting call.
Lift the handset.
or Enter code for "tone off" or "tone on".
Consultation
Consultation
Consultation

Step by Step
Makingand Answering Calls
12
Accepting a Specific Call for Your
Colleague
You hear another telephone ring.
Lift the handset.
Enter the code.
Enter the number of the telephone that is ringing.
Rejecting Calls
You can reject calls which you do not wish to take. The
call is then signaled at another definable telephone
(cont act System Support).
The telephone rings.
Press the key.
If a call cannot be rejected, yourtelephone will continue
to ring.
Using Mailboxes
If there are messages waiting for you, you will hear a
special dial tone (continuous buzzing) when you lift the
handset.
Lift the handset.
Enter the code.
or
Press the illuminated key.
This connects you to the sender of the message or the
mailbox system.
Accepting calls in a team Æpage 50.
Release
Message Waiting

Makingand AnsweringCalls
13
Step by Step
Using Timed Reminders
Precondition: You must have saved a timed reminder
Æpage 31. The current time is the time stored.
Your telephone rings.
Lift the handset and replace it again.
Turning Do Not Disturb On and Off
You can activatethe do not disturb function if you do not
want the receive any calls. When do not disturb is
activated, internal callers hear a busy signal and external
callers are rerouted to a telephone assigned for this
purpose (System Support).
Lift the handset.
or Enter the code for "off" or "on".
Trace Call: Identifying Anonymous
Callers (Not for U.S.)
You can have the carrier identify malicious external call-
ers. You can save the caller’s station number during the
call or for 30 seconds after the call ends. However, it is
essential that you do not replace your handset during
this time.
You are engaged in an external call.
Press the key. LED flashes. Enter the code.
If you fail to answer the timed reminder, it
repeats five times and is then erased.
When you lift the handset, a special dial tone
(continuous buzzing) reminds you that "do not
disturb" is active.
Authorized internal callers can automatically
override the "do not disturb" function after five
sec onds.
Consultation
After you have finished tracing the call, the data
is stored on the carrier ’s system. Now contact
System Support.

Step by Step
Makingand Answering Calls
14
Answering Calls from the Entrance
Telephone and Opening the Door
If an entrance telephone has been programmed, you
can use your telephone to speak to someone at the
entrance telephone and to activate a door opener.
If you are authorized toactivate a door opener (c ontac t
System Support), visitors can open the door
themselves by entering a 5-digit code (using a DTMF
transmitter or installed keypad).
Speaking to visitors via the entrance telephone:
Precondition: Your telephone rings.
Lift the handset within thirty seconds. You are connect-
ed to the entrance telephone immediately.
or
Lift the handset after more than thirty seconds.
Dial the entrance telephone number.
Openingthe doorfrom yourtelephone duringa call
from the entrance telephone:
Press the key. LED flashes. Enter the code.
Dial the entrance telephone number.
Opening the door with a code (at the door):
After ringingthe bell, enter the five-digit code (using the
keypad or a DTMF transmitter). Depending on how the
door opener has been programmed, a doorbell call sig-
nal may or may not be forwarded.
Consultation
Special features must be taken into consider-
ation if your telephone operates with HiPath
AllServe (system networking via PC network)
Æpage 57!

Makingand AnsweringCalls
15
Step by Step
Activating the door opener:
Lift the handset.
Enter the code.
Dial the entrance telephone number.
Enter the five-digit code. Default code = "0 0000" (con-
tact System Support).
or Enter the type of door opener. 1 = enable with ring,
2 = enable w/o ring = You can also open the door with-
out a doorbell ring.
Deactivating the doo r opene r:
Lift the handset.
Enter the code.
Dial the entrance telephone number.

Step by Step
Making Calls
16
Making Calls
Dialing Numbers
Lift the handset.
Internal calls: Enter the station number.
External calls: Enter the external code and the station
number.
The called party does not answer or is busy:
Replace the handset.
or
Press the key.
Caller ID Suppression
You can prevent your station number or name from ap-
pearing on the displays of external parties you call. The
feature remains active until you deactivate it.
Lift the handset.
or Enter code for "suppress" or "restore".
Release
System Support can turn caller ID suppression
on and off for all telephones.

Ma king Call s
17
Step by Step
Talking to Your Colleague With a
Speaker Call
You can make a loudspeaker announcement through a
loudspeakerif connected (ask System Support), or to an
internal user with an optiset E system telep hone with-
out any action on their part.
Lift the handset.
Enter the code.
Enter the station number.
Activating Tone Dialing (DTMF Suffix
Dialing)
You can transmit dual-tone multifrequency (DTMF)
signals to control devices such as an answering
machine or automatic information system.
You have set up a connection.
Press the key. LED flashes. Enter the code.
You can use the keys "0" through "9", "*", a nd "#" to
transmit DTMF signals.
Automatic Connection Setup (Hotline)
If this function is configured (contact System Support),
the system automatically sets up a connection to a pre-
set internal or external destination.
Lift the handset.
Depending on the setting, the connection is either set
up im med iat el y or only after a preset period of time
(hotline after a timeout).
Consultation
Ending the call also deactivates DTMF suffix-
dialing.
Your system may be configured so that you can
start DTMF suffix-dialing immediately after
setting up a connection.

Step by Step
Making Calls
18
Reserve Trunk
If this feature is configured (contact System Support),
you can reserve a busy trunk for your own use.
When the trunk is free, you receive a call.
Lift the handset.
Enter the external cod e. The external trunk is busy; you
hear a busy signal tone. approx. about 5 seconds until
the busy tone ends.
The trunk is reserved.
Replace the handset (on-hook).
When the reserved trunk becomes free:
Your telephone rings.
Lift the handset. You hear the CO dial tone.
Enter the number of the external station.
Assigning a Station Number
(Not for U.S.)
If this function has been configured (contact System
Support), you can selectively assign a specific number
(DID number) to your telephonebefore making an exter-
nal call. The assigned number then appears on the
called par ty’s display.
Lift the handset.
Enter the code.
Enter the DID number you wish to use.
Dial the external numb er.

Ma king Call s
19
Step by Step
Trunk Flash
To activate ISDN-type services and features through the
network carrier’s analog trunks or those of other com-
munications platforms (such as "consultation hold"), you
must send a signal to the trunks before dialing the ser-
vice code or telephone number.
Precondition: You have set up an external connection
via an ana log line.
Press the key. LED flashes. Enter the code.
Enter the service code and/or telephone number.
Associated Dialing/Dialing Aid
If this function has been configured (contact System
Support), you can use your telephone as a dialing aid for
other telephones.
Lift the handset.
Enter the code.
Enter the internal station number of the party for whom
you want to dial.
Enter the number you wish to dial (external number
with external code).
Consultation

Step by Step
Call ing Multiple Parties Simultaneously
20
Calling Multiple Parties
Simultaneously
Calling a Second Party (Consultation
Hold)
You can call a second party while engaged in a call. The
first party is placed on hold.
Press the key. LED flashes.
Call the second station.
Re tur n to t he first party:
Press this key and wait two seconds.
or (depending on the configuration)
Press the key twice.
Switching to the Party on Hold (Toggle)
Press the key. Enter the code. LED continues to flash.
Combining the calling parties into a three-party
conference
Press the key. Enter the code. The LED goes out.
Co nnecting the other parties to each oth er
Replace the handset.
Consultation
Consultation
Consultation
Consultation
Consultation