Siemens WK14D320GB User manual

SIEMENS
Installation and operating instructions
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Please read the Installation and operating instructions and all the other
information supplied and handle the appliance accordingly.
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Washer-dryer

2
Table of contents
Operating instructions
General safety information ......................................................... 3
Environmental protection/economy tips .................................. 4
Your new washer-dryer ............................................................... 5
Before washing for the first time ................................................ 7
Preparing and sorting the laundry ............................................. 7
Detergents and Care Products................................................... 9
Programmes.................................................................................11
Washing and drying options .................................................13
Washing and drying ..................................................................15
Cleaning and care ......................................................................17
What to do if... ............................................................................19
After-sales service .....................................................................22
Installation instructions
Installation instructions ........................................................23
Appendix
Table of programmes.................................................................28
Consumption rates......................................................................29
Index ..............................................................................................30

3
General safety information
Intended use
The washer-dryer is designed for:
– domestic use only.
–washingmachine-washable fabrics in detergent solution and drying
these fabrics.
– operation with cold drinking water and commercially available
detergents and care products that are suitable for use in washing
machines.
This washer-dryer complies with the relevant safety regulations.
Hazard warnings
– Keep packaging and packing materials out of the reach of children.
Risk of suffocation from plastic film and collapsible boxes.
– When an appliance is worn out, unplug it from the mains. Cut through
the mains cable and remove it together with the plug. Destroy the lock
on the door. This will prevent children from getting locked in and
putting their lives in danger.
Do not use the washer-dryer if the laundry:
– has been treated with solvents, oil, wax, fat or dye (e.g. stain remover,
cleaning solvent, hairspray, nail varnish remover).
– has come into contact with hairspray, nail varnish remover, or similar
substances. Risk of fire or explosion!
– contains dust residues, e.g. coal dust or flour Risk of explosion!
–containsfoam/rubber.
Before using for the first
time
– Set up the washer-dryer according to
the installation instructions →page23.
– Remove the transport safety bolts and keep them in a safe place.
– Do not operate the washer-dryer if it has any visible damage. If you are
in any doubt, please consult our after-sales service or your retailer.
When washing and
drying
– Remove all objects from pockets, particularly sources of ignition
(e.g. lighters, matches, etc.).
– Do not leave children unsupervised near the washer-dryer.
– The washer-dryer must not be used by children or persons who have
not been instructed in its use.
– Keep pets away from the washer-dryer.
– Take care when emptying hot detergent solution.
– The door can become very hot during operation.
– Condensed water is not drinking water quality and may be
contaminated with fluff.
To protect the washer-
dryer
– Do not climb onto the washer-dryer.
– Do not lean on the door of the washer-dryer when it is open.
– Do not install the washer-dryer in areas that are at risk of frost.
– Do not transport the washer-dryer without the transport safety bolts in
place.
WEEE
)
This appliance is labelled in accordance with European Directive
2002/96/EC on Waste Electrical and Electronic Equipment - WEEE.
The directive provides an EU-wide framework for the return and recycling
of used appliances.

4
Environmental protection/
economy tips
– Separate out the various waste materials of the packaging and take
them to the nearest collection point.
– Always fill the appliance with the maximum amount of laundry for each
programme.
– Wash normally soiled laundry without a prewash.
–InsteadofCottons 90 °C, choose the programme
Cottons 60 °C, XIntensiv →page11. Similar cleaning performance
with considerably lower energy consumption.
– Measure the detergent according to the manufacturer's instructions
and in line with the local water hardness.
– If the laundry is subsequently dried in a tumble drier, select the spin
speed according to the tumble drier manufacturer's instructions.

5
Your new washer-dryer
Description of the
washer dryer
The washer-dryer can be used
in 3 ways →page15:
– washing only,
– drying only,
– successive washing and drying.
The successive wash-dry programme shifts automatically from the wash
cycle to the dry cycle without further intervention.
Drying is achieved using the condensation principle. The condensate that
is produced during drying runs via the drain hose into the drain tank.
Caution: the water supply hose and water drain hose must be correctly
connected during washing and drying →page26. The water hose must
be open.
A safety device prevents the door from being opened during operation.
Before opening
Make sure that there is no water in the drum and that the drum is not
moving.
Door

6
Control panel
Indicator lamps
Indicate the settings that have been
selected for:
– Spin speed: $ - 1400 rpm
(depending on the model).
– Washing options / signal.
Display panel
Shows the settings that have been selected (e.g. spin speed,
drying time), the progress of the current programme and the
programme status.
Programme progress
! N' B ˆPrewash, main wash, rinse,
final spin, drying.kg
Auxiliary displays
0 ! @
? kg
Finished in Time, Start of the program,
childproof lock,
fluff-removal cycle , recommended load.
Indicator lamps Display
Washing and drying options →page13
–Spin rpm : individual adjustment of the spin speed.
–Option: setting the washing options.
–Select: activation/deactivation of the selected
washing options.
–Delay Start :delays the start of the programme.
–Dry: setting the drying time.
Start/Pause:
starts and stops the washing programme →page13.
Buttons
Programme selector →page11
For switching the washer-dryer on
and off and for selecting the
programme, can be turned in both
directions. Do not adjust the
programme selector while washing/
drying is in progress.
Programme selector

7
Before washing for the first time
Preparing and sorting the laundry
The washer-dryer was tested before leaving the factory.
To remove any water that may be left over from the test, do not load any
laundry the first time that you run a wash programme.
Make sure that the transport safety bolts on the rear of the washer-
dryer have been removed →page24.
Do not load any laundry.
Close the door.
Turn on the tap.
Pull out the detergent drawer.
Add ½ a measuring cup of detergent to compartment II →page9.
Do not use detergents for wool or delicates (these cause foam to be
created).
Close the detergent drawer.
Turn the program selector to a 60°C programme.
Press the Start button.
At the end of the programme, set the programme selector to Off.
Open the door.
Leave the door open to allow the inside of the washer-dryer to dry.
Sorting laundry for
washing
– Wash white laundry separately from coloureds.
– Unhemmed or torn items should not be washed in the appliance, as
they may fray.
– The laundry may be damaged if you do not observe the fabric care
symbols.
Only wash laundry with the following care labels:
Laundry with care symbol Do not wash.
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Sorting laundry according to
the information on the care
labels
Care label Type of laundry
<; Cottons 90°C
:98 Coloureds 60°C, 40°C, 30°C
BA> Easy-care 60°C, 40°C, 30°C
uFAE> Hand- and machine-washable silk and wool, cold,
40 °C, 30 °C.

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Sorting laundry for
drying
Only dry laundry that is labelled "suitable for tumble-drying" or which
has the following care symbols:
Do not wash the following fabrics in the washer-dryer:
– Laundry with the care symbol b.
– Airtight fabrics (e.g. rubber-coated fabrics).
– Delicate materials (silk, curtains made from synthetic fabrics) - they
may crease.
– Dripping-wet laundry - high energy consumption
– Wool or fabrics containing wool.
Preparing laundry for
washing
Loose foreign bodies (e.g. coins, paper-clips, needles, nails) may damage
the laundry and components of the washer-dryer (e.g. the drum).
Empty the pockets of all items.
Brush any sand out of pockets and collars.
Pretreat any stains.
Close zips, do up cover buttons.
Remove curtain fittings or place curtains in a laundry bag.
Wash the following in a laundry bag/pillowcase:
– Delicates, e.g. tights, curtains,
– Small items, e.g. socks or handkerchiefs,
– Underwired bras (the underwiring may come loose during the
washing process and cause damage).
Turn trousers, knitwear and jersey fabrics, e.g. hosiery,
T-shirts or sweatshirts, inside out.
Preparing laundry for
drying
– Only dry fabrics that have already been washed, rinsed and spun.
– Also spin delicate fabrics before drying.
– Sort the items for washing according to material and desired level of
dryness to ensure even drying.
Loading the laundry
Before loading the washer-dryer, make sure that there are no foreign
bodies or pets in the drum.
Risk of explosion. Items that have been treated with cleaning agents
containing solvents, e.g. stain removers, must be carefully rinsed out by
hand before they are loaded into the washer-dryer.
Unfold the laundry and place it loosely in the drum. Load a mixture of
small and large items.
Observe the maximum drum loads,
Programme table →page28.
Take care no t to trap items of laundry between the door and the rubber
seal.
Close the door. You will hear it click shut.
Measure out and add detergent and care products for just a washing
programme or a combined washing and drying programme.
Turn on the tap.
Sorting laundry according to
the information on the care
labels
Care label Type of laundry
aDry at normal temperature.
`Dry at low temperature (delicate drying).

9
Detergents and Care Products
Detergent drawer
The detergent drawer is divided into three compartments
Compartment I : detergent for prewash.
Compartment II : detergent for main wash,
Compartment i :Liquid additives, such as starch or fabric softener.
Additives are automatically dispensed during the final rinse cycle.
– Do not exceed the maximum capacity, otherwise compartment i may
be emptied too early.
– Dilute viscous additives with water to prevent blockages.
Liquid detergent insert: this must be folded down before liquid
detergents are used.
To do this:
Pull out the detergent drawer as far as the stop.
Press on the zone labelled PUSH and take out the detergent drawer.
Pull the insert in compartment II forwards as far as the stop and push
it down.
Insert the detergent drawer.
Descaler can be added to compartments Iand II according to the
manufacturer's instructions. Add detergent first, followed by the descaler.
Detergents and care
products
Risk of poisoning
Keep detergents and care products out of the reach of children.
Risk of chemical burns
Take care when opening the detergent drawer. There may still be
detergent residues in the drawer.
Select the correct dosage for the detergent according to:
– the amount of laundry,
– the instructions of the detergent manufacturer,
– how dirty the laundry is,
– the water hardness. You can find out about water hardness in your area
from your local waterworks.
Using the correct dosage reduces the impact on the environment and
gives a good washing result.
Only use pH-neutral wool detergent for woollens programmes.
II
I
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Descaler
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Normally soiled laundry
Set the programme.
Do not select !(Prewash) →page13.
Add all the detergent, according to the manufacturer's instructions, to
compartment II of the detergent drawer.
Heavily soiled laundry
Set the programme.
Select !(Prewash) →page13.
Add 1/4 of the recommended amount of detergent to compartment I
of the detergent drawer and 3/4 of the detergent to compartment II.
Only use liquid detergent for the main wash cycle with no prewash.
To do this:
Add the recommended amount of detergent to a liquid detergent
measuring aid and place it in the drum.
or
After folding down the liquid detergent insert, add the liquid detergent
to compartment II of the detergent drawer.
Use the scale on the liquid detergent insert as a guide for the dosage of
liquid detergent.
If compartment II is used for washing powder, the liquid detergent insert
must be folded up.
Measuring washing powder
Measuring liquid detergent
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Programmes
Programme selector
The programme selector is used to set the washing and drying
programmes.
The time remaining until the end of the programme and the recommended
load are shown on the display panel.
Washing programmes
Cottons/Coloureds
Suitable for hard-wearing fabrics, heat-resistant fabrics made from cotton
or linen.
– Coloureds up to 60 °C.
– Whites 60 °C to 90 °C.
Easy-Care
Washing programme for less hard-wearing fabrics made from cotton,
linen, synthetic fibres or blended fabrics. It is advisable to sort the laundry
by colour.
Delicates
Gentle programme for delicate, washable fabrics, e.g. silk, satin,
synthetics or blended fabrics (e.g. curtains). Gentle spinning between the
rinse cycles and reduced final spin speed.
Wool u
Wool becomes matted when subjected to heat, moisture and movement.
The woollens programme takes these qualities into account and finds a
compromise between standing still and movement.
Suitable for hand- and machine-washable fabrics made from wool or a
wool blend.
Mixed Fabrics
For mixed items of laundry made of various hard-wearing and easy-care
fabrics.
Drying programmes Intensive Dry
Intensive drying for a (robust fabrics), drying is performed at 90°C.
Gentle Dry
Gentle drying for ` (easy-care fabrics), 60°C.
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(Depends on the model)

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Special programmes Fluff Clean
This programme is executed to clean the drying circuit of any fluff
deposits. The time at which the programme needs to be run is determined
automatically by the washer-dryer and indicated by the (Fluff Clean) l
symbol on the display panel. The l (Fluff Clean) symbol remains lit until
the programme has been successfully completed.
To run the Fluff Clean programme, proceed as follows:
Make sure that the drum is completely empty and close the door.
Set the programme selector to Fluff Clean.
Press the Start/Pause button.
At the end of the programme, the Fluff Clean symbol goes out.
You can also run the Fluff Clean programme at any time without
prompting from the appliance.
Rinse + Spin:
An additional rinse cycle with a final spin. If the laundry is to be removed
dripping wet, set the spin speed to $(Rinse stop) before starting the
programme →page13.
Empty + Spin:
Drain the rinsing water following a programme with $ (Rinse stop)
→page13.
Turn the programme selector to Empty + Spin.
Set the spin speed to $(Rinse stop).
Press the Start/Pause button.
or
Drain and spin at the desired spin speed:
Turn the programme selector to Empty + Spin.
Press the Spin rpm button repeatedly until the desired spin speed is
set.
Press the Start/Pause button.
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Washing and drying options
Spin rpm button
The spin speed can be individually adjusted for each programme.
To set the spin speed, press the Spin rpm button repeatedly until the
required spin speed is displayed.
$(Rinse stop) deactivates the spin function.
The laundry remains in the rinsing water.
The automatic unbalanced load detection system ensures that the laundry
is evenly distributed using several initial spins. If the laundry is extremely
unevenly distributed, the speed of the final spin is reduced or the spin
cycle is not performed for safety reasons.
Option button
Select button
The set washing programmes can be individually adjusted.
To choose the required washing option:
press the Option button repeatedly until the required washing option
is selected (indicator lamp flashes).
Press the Select button to switch the washing option on or off
(indicator lamp is lit/not lit).
If you press and hold the Option button, the appliance scrolls through all
the washing options.
Washing options
! -(Prewash) Prewash at 35 °C. Suitable for heavily soiled laundry.
X - (Intensive) Prolonged washing time. Suitable for heavily soiled laundry with dried-on
stains. Cannot be combined with RFlexi Time.
Q- (Easy-iron) Special spin sequence with subsequent fluffing. Gentle final spin at
reduced speed. Slightly increased residual moisture in the laundry.
Reduces creasing and laundry is easier to iron.
R- (Water Plus) Increased water level and additional rinse cycle. For regions with very soft
water or for further improving the rinsing result. Any detergent residues
are better removed.
R- Flexi Time Sets the washing time: normal-medium-short.
C - Signal Activates or deactivates the audible signal.
Delay Start button
You can postpone the start of the programme before it begins. Using the
remaining time, you can determine when the selected programme is to
end. The remaining time can be set in one-hour increments, up to a
maximum of 24 hours. Press the Delay Start button repeatedly until the
required number of hours is displayed.
Then press the A(Start/Pause) button. The programme will start after a
delay according to the set remaining time. The time required until the end
of the programme is shown on the display.
Rinse Hold
Unbalanced load
detection system
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Dry button
The drying programmes →page11 can be individually adapted by
selecting the drying time.
– Press the Dry button repeatedly until the required drying time is shown
on the display panel.
– To deactivate, press the Dry button repeatedly until is shown
on the display panel.
Drying option
Time-controlled
drying
The required drying time can be set to between 2:40 and 0:00 by repeatedly pressing
the Dry button.
Start/Pause button
Press Start/Pause to start the selected programme.
The 0(Remaining time) is shown on the display panel. The
! (start of the programme) symbol is lit.
The programme progress is shown on the display panel:
!- Prewash
N- Main wash
'- Rinse
B- Final spin
ˆ- Drying
To change the programme:
Select a new programme.
Press Start/Pause.
The new programme starts from the beginning.
Press and hold the Start/Pause button while the programme is in
progress until appears on the display panel. and 0
(Remaining time) appear alternately while the programme is paused.
Press Start/Pause to continue with the programme.
Press and hold Start/Pause until is displayed.
For washing programmes at high temperatures:
– Cooling down laundry: choose Rinse + Spin.
– Press Start/Pause.
For programmes at low temperatures:
– choose Empty + Spin.
– Press Start/Pause.
Caution! if you cancel the drying programme, the laundry may still be very
hot.
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Programme progress
Changing the
programme
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Pausing the programme
Cancelling the
programme

15
Washing and drying
Washing only
Set the programme selector to the desired programme,
e.g. Cottons/Coloureds 60°C.
–0(Remaining time) and the recommended load in kg are shown
alternately on the display panel. The !symbol flashes.
If necessary, adjust the spin speed and select any washing options for
your individualised programme →page13.
–TheDry function must not be activated.
Load the laundry →page8.
– Observe the maximum load,
Programme table →page28.
Press the Start/Pause button.
–0(Remaining time) is shown in the display.
The !(Programme start) symbol lights up.
– The washing programme starts.
Drying only
Set the programme selector to the desired drying programme.
– The display panel alternately shows 2(remaining time) and the
recommended load in kg.
Press the Dry button to set the drying time →page14.
Load the laundry →page8.
– Observe the maximum load,
Programme table →page28.
Press the Start/Pause button.
–0(Remaining time) is shown on the display panel and the ˆand
!symbols light up.
– The drying programme starts.
Washing and drying
Successive washing and drying.
Set the programme selector to the desired programme,
e.g. Cottons/Coloureds 60°C.
–0(Remaining time) and the recommended load in kg are shown
alternately on the display panel. The ! symbol flashes.
If necessary, adjust the spin speed and select any washing options for
your individualised programme →page13.
Press the Dry button to set the drying time →page14.
Load the laundry →page8.
– Observe the maximum load in kg,
Programme table →page28.
Press the Start/Pause button.
The drying programme that is carried out is automatically determined by
the washing programme, see the Programme table →page28.
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End of the programme
The washing and drying programmes are ended automatically.
appears on the display panel.
Set the program selector to Off.
Remove the washing from the drum.
Leave the door open so that the inside of the washer-dryer can dry out.
Turn off the tap (not necessary on models with Aqua-Stop).
If the spin function was deactivated at the start of the wash cycle,
$ (no final spin = laundry remains in last rinsing water), the washing
programme is automatically stopped after the final rinse. The display
panel shows alternating with .
In order to drain the rinsing water and, if required, spin the laundry:
Press the Spin rpm button repeatedly until the required spin speed is
set. The water is drained and the washer-dryer spins the laundry. The
programme is completed when appears in the display field.
The maximum spin speed depends on the selected wash programme.
If you do not wish to spin the laundry:
Set the spin speed to $ (Rinse hold) . The water is drained, but the
washer-dryer does not spin the laundry. The programme is ended
when appears in the display field.
Set the program selector to Off.
Remove the laundry.
Leave the door open so that the inside of the washer-dryer can dry out.
Turn off the tap (not necessary on models with Aqua-Stop).
Childproof lock
For preventing the washer-dryer functions that you have set from being
changed inadvertently.
Activate/Deactivate: Press the Option and Select buttons at the same
time to activate or deactivate the childproof lock. When the childproof lock
is activated, @lights up on the display.
Rinse
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Cleaning and care
Safety information
Risk of electric shock
You must disconnect the appliance from the mains first. Never clean the
washer-dryer with a water jet!
Risk of explosion.
Never clean the washer-dryer with solvents.
Risk of scalding
Hot washing water must be cooled before draining.
Housing and control
panel
Wipe with a soft, damp cloth.
Remove detergent and cleaning agent residue immediately.
Do not clean with a jet of water.
Drum
Remove any foreign bodies from the drum and rubber seals.
Descaling the drum:
– Only use a proprietary brand of descaler with corrosion inhibitor for
washing machines for descaling the washer-dryer.
– Observe the manufacturer's instructions regarding use and dosage.
– After descaling and removing rust from the drum,
run the Rinse + Spin programme several times to remove any
remaining acid.
If any remaining metal objects (e.g. coins, paper clips, needles, nails)
have caused rust spots:
– Use a chlorine-free cleaning agent; observe the manufacturer's
instructions. Never use steel wool.
Detergent drawer
If there are detergent or care product residues:
Pull out the detergent drawer as far as the stop.
Press on the zone labelled PUSH and take out the detergent drawer.
Clean the detergent drawer guide in the washer-dryer.
Remove the fabric softener compartment insert.
Clean the detergent drawer and fabric softener compartment insert
under running water.
Insert the fabric softener compartment insert.
Insert the detergent drawer.

18
Drain pump
Take the drain hose out of the retainer.
Remove the plug from the drain hose and release the washing water.
– The container for the drained water may have to be emptied several
times.
– When no more water runs out, replace the plug.
Place the drain hose into the retainer.
Unscrew the pump cover.
– Clean the pump housing and remove any foreign objects.
– Make sure that the impeller can turn freely.
Replace the pump cover and screw firmly in place.
Place the kick panel in the 4 clip-in slots and secure to the housing
using the lock pins.
Filter in the water
supply hose
If no water runs into the washer-dryer, or only an insufficient amount, you
must first reduce the water pressure in the supply hose:
Turn off the tap.
Choose any programme (except Rinse + Spin / Empty + Spin).
Press the Start/Pause button.
Allow the programme to run for approximately 40 seconds.
Set the program selector to Off.
Unplug the mains plug from the socket.
Unscrew the water supply hose from the tap.
Clean the filter with a small brush.
Reconnect the hose.
Turn on the tap.
Check whether water comes out of the end of the hose.
If water is escaping, check that the filter is correctly seated.
Descaling the
washer-dryer
This should not be necessary if the correct detergent dosage has been
used. If it is necessary, however, proceed according to the descaler
manufacturer's instructions. Suitable descalers can be purchased from
our web site or via our after-sales service →page22.
Turn the programme selector to Off.
Use a screwdriver to release the lock pins.
Tip the kick panel and pull upwards to remove.
Draining the water
Cleaning the drain pump

19
What to do if...
Risk of electric shock.
Repairs must only be carried out by customer services or authorised
technicians.
If repairs are needed, or if you cannot rectify a fault yourself with the help
of the following table:
Set the program selector to Off.
Disconnect the washer dryer from the power supply.
Turn off the tap.
Call the after-sales service →page22.
Other fault codes are only for use by the after-sales service.
Make a note of the fault code to inform the after-sales service.
Fault Possible cause Remedial action
Programme does not start. The Start/Pause button has not been
pressed.
Press the Start/Pause button.
A delayed start time has been
selected.
Washer dryer starts on completion of
the delay period.
If required, change the remaining time.
Power failure.
The delayed start time that was
selected has been cleared.
Reselect the delayed start time or start
the programme immediately.
Press the Start/Pause button.
The door is not properly closed. Close the door.
Plug not inserted properly into socket. Insert plug correctly.
The maximum spin speed
cannot be set.
The maximum spin speed depends on
the programme selected.
Change programme as required.
The water is not drained. Drain hose is twisted. Fit the drain hose correctly.
Detergent pump is blocked. Clean the drain pump →page18.
Detergent residues in the
detergent drawer.
Damp or lumpy detergent. Clean and dry the detergent drawer
→page17.
Use the measuring aid for liquid
detergent.
Fault code Description of the problem
The door is not properly closed. Close the door.
The water control system has been activated. Disconnect the appliance from
the mains, turn off the tap and advise the after-sales service.
The washing water is not entering the appliance. See the fault Water is not
flowing in.
The water is not drained. See the fault Water is not drained.
Maximum or minimum drying load not taken into account. HI/End or LO/End
flash alternately in the display. See the fault Drying result not satisfactory.

20
Water is not flowing in. The mains plug is not correctly
plugged in.
Plug in the mains plug correctly.
The door is not properly closed. Close the door.
The tap is not turned on. Turn on the tap.
The filter in the water supply hose is
blocked.
Clean the filter in the water supply hose
→page18.
The water supply hose is pinched or
kinked.
Check the water inlet hose.
Intense vibrations during
spinning.
The washer-dryer is not correctly
levelled.
Level the washer-dryer →page25.
The transport safety bolts have not
been removed.
Remove the transport safety bolts
→page24.
Washer dryer fills with water
and continuously drains it
away.
Drain hose fitted too low. Fit the drain hose correctly →page27.
No water can be seen in the
drum.
Not a fault. During certain programmes the water
level is below the visible range.
Water leaks from the bottom
of the appliance.
Supply hose screw connection is
leaking.
Tighten the screw connection.
Drain hose is leaking. Have the drain hose replaced by the
after-sales service.
Foam escapes from
detergent drawer.
Too much detergent has been used. Only use detergent which is correct for
textiles, and suitable for use in
automatic washing machines.
Make sure that you use the correct
dosage.
Several attempts to start
spinning.
Not a fault.
The unbalanced load detection system
attempts to redistribute an unbalanced
load by starting to spin several times.
Always wash large and small items
together.
Washing is not spun
properly.
Large items of laundry are not evenly
distributed in the drum. The spin speed
is automatically reduced for safety
reasons.
Always wash large and small items
together.
Washing results not
satisfactory.
Uncleaned areas worse than expected. Select a suitable programme, e.g. a
programme with prewash. Pretreat
stains if necessary.
Too little or incorrect detergent used. Use the correct dosage of a suitable
detergent, in accordance with the
manufacturer's instructions.
Maximum load exceeded. Select the correct load for the
programme.
Detergent residues on the
washing.
Some phosphate-free detergents
contain water-insoluble residues which
appear on washing as light specks.
Rinse the laundry again or change to
using liquid detergent. Brush the
laundry after it has dried.
Grey residues on the
washing.
Soiling caused by ointments, grease or
oil.
Wash the laundry using the maximum
detergent dosage and the maximum
permissible temperature – see the
care label.