Silk'n SatinGlow H3301 User manual

SatinGlow
Beautiful Technology
TM
INSTRUCTIONS FOR USEINSTRUCTIONS FOR USE
INSTRUCTIONS D’UTILISATIONINSTRUCTIONS D’UTILISATION
INSTRUCCIONES DE USOINSTRUCCIONES DE USO
MANUALE OPERATIVOMANUALE OPERATIVO
BEDIENUNGSANLEITUNGBEDIENUNGSANLEITUNG
NL
ES
PT
EN
EN
EN
DE
FR
NL GEBRUIKSINSTRUCTIESGEBRUIKSINSTRUCTIES
IT
ES
www.silkn.eu [email protected]
Donk 1b, 2991 LE Barendrecht, The Netherlands
InnoEssentials International
H3301
Freedome UM SatinGlow 2998A cover ED163-03.indd 1 02/08/2017 13:42:28

2
3
5
6
4
7
9
88
13
14
15
10
11
12
1-5 1-5 1-31-4 1-2 X
Energy Energy Energy Energy Energy
Freedome UM SatinGlow 2998A cover ED163-03.indd 2 02/08/2017 13:42:29

1
ENEN
Copyright 2017 © Home Skinovations Ltd.
All rights reserved.
Legal Notice
Home Skinovations Ltd reserves the right to make changes to its products or specications to improve
performance, reliability, or manufacturability. Information furnished by Home Skinovations Ltd is
believed to be accurate and reliable at the time of publication. However, Home Skinovations Ltd
assumes no responsibility for its use. No license is granted by its implication or otherwise under any
patent or patent rights of Home Skinovations Ltd.
No part of this document may be reproduced or transmitted in any form or by any means, electronic or
mechanical, for any purpose, without the express written permission of Home Skinovations Ltd. Data is
subject to change without notication.
Home Skinovations Ltd has patents and pending patent applications, trademarks, copyrights, or
other intellectual property rights covering subject matter in this document. The furnishing of this
document does not give you any license to these patents, trademarks, copyrights, or other intellectual
property rights except as expressly provided in any written agreement from Home Skinovations Ltd.
Specications are subject to change without notice.
SILK’N and the SILK’N logo are registered trademarks of Home Skinovations Ltd, Tavor Building, Shaar
Yokneam POB 533,Yokneam 2069206, ISRAEL.
Freedom UM Satin Glow EU 2998A ED163-13 release.indd 1 06/08/2017 10:25:24

2
ENEN
Table of Contents
1. Before you start............................................................................... 3
2. Intended use.................................................................................... 5
3. Safety with Silk'n SatinGlow .......................................................... 5
4. Contraindications ........................................................................... 6
5. Do not use Silk’n SatinGlow if:.....................................................10
6. Avoid using Silk’n SatinGlow if:...................................................11
7. Possible side eects......................................................................12
8. Long term hair removal with Silk’n .............................................14
9. Get started!....................................................................................16
10. Maintenance..................................................................................23
11. Troubleshooting ...........................................................................25
12. Customer service...........................................................................27
13. Warranty........................................................................................28
14. Disposal .........................................................................................28
15. Specications ................................................................................29
16. Signs and Symbols........................................................................30
Freedom UM Satin Glow EU 2998A ED163-13 release.indd 2 06/08/2017 10:25:24

3
ENEN
Before using Silk’n SatinGlow for the rst time, please read this manual in full. Pay particular
attention to sections on device procedures, device operation, and after-use procedures.
We recommend you re-familiarize yourself with this manual before each use of Silk’n
SatinGlow. Silk’n SatinGlow is a powerful electrical device. As such, it should be used with
special attention to safety. Please read all warnings and safety precautions before use, and
follow them strictly.
1. Before you start
Silk’nSatinGlowisalight-based deviceforpermanenthairreduction designed for home-use.
1.1 Device description
Your Silk’nSatinGlow consistsofahair removal unit with a controlpanel andadisposablelamp
cartridge. On the Silk’n SatinGlow hair removal unit handle you can nd the pulse button.
The disposable lamp cartridge is located at the tip of the hair removal unit.
1.2 Package contents
Your package contains:
USilk’n SatinGlow hair removal unit
UAdapter
UUser manual
Freedom UM Satin Glow EU 2998A ED163-13 release.indd 3 06/08/2017 10:25:24

4
ENEN
Refer to the diagram at the front of this manual to see the location of each feature.
1 Control panel 8 Skin tone warning indicator lights
2 Disposable lamp cartridge 9 Replacement cartridge indicator light
3 Treatment surface 10 Energy level setting buttons
4 Skin colour sensor 11 Power on indicator light
5 Pulse button 12 On / Standby button
6 Adapter cable socket 13 Standby indicator light
7 Ready indicator light 14 Energy level indicator lights
15 System warning indicator light
1.3 Disposable lamp cartridge
The Silk’n SatinGlow all-purpose disposable lamp cartridge can re a limited and pre-set
number of light pulses (regardless of the energy level of these pulses).
For your information a complete series of full-body treatments typically requires 7,000-
10,000 light pulses.
The type of disposable lamp cartridge included with your system, and the number of light
pulses in them, is specied on the package of your Silk’n SatinGlow.
Freedom UM Satin Glow EU 2998A ED163-13 release.indd 4 06/08/2017 10:25:24

5
ENEN
2. Intended use
Silk’n SatinGlow is intended for removal of unwanted hair. Silk’n SatinGlow is also intended
to eect long term, or permanent hair reduction. Permanent hair reduction is dened as
a long-term stable reduction in the number of hairs re-growing after a treatment regime.
Silk’n SatinGlow may be used to remove unwanted body hair.
Ideal body areas for Silk’n SatinGlow use include the underarms, bikini line, arms, legs, back
shoulders and chest.
3. Safety with Silk'n SatinGlow
With Silk’n SatinGlow safety comes rst
Home Pulsed Light™ technology is able to achieve long-term hair removal results at a
fraction of the energy level used in other light-based hair removal equipment. The low
energy used in Silk’n SatinGlow reduces its potential to cause harm or complications, and
contributes to your overall safety.
Silk’n SatinGlow protects your skin
Light based hair removal is not suitable for naturally darker skin tones or tanned skin.
Silk’n SatinGlow comes with a built-in skin colour sensor that is designed to measure
the complexion of the applied surface and enable application only on suitable skin
complexions. This unique safety feature will not let you treat where your skin is too dark or
too tanned. Furthermore, the treatment surface through which pulses of light are delivered
is recessed inside the lamp cartridge. This enables Silk’n SatinGlow to protect your skin by
avoiding direct contact between the treatment surface and the skin.
Freedom UM Satin Glow EU 2998A ED163-13 release.indd 5 06/08/2017 10:25:24

6
ENEN
Silk’n SatinGlow protects your eyes
Silk’n SatinGlow has a built-in safety feature for eye protection. It has been designed so that
a light pulse can not be emitted when the treatment surface is facing open air. The safety
button enables treatment only when the treatment surface is in contact with the tissue.
4. Contraindications
Silk’n SatinGlow is not designed for everyone. Please read and consider the information in
the following section before use. For further information and personalized advice you may
also visit www.silkn.eu or your local Silk'n domain.
If you are unsure if Silk’n SatinGlow is safe for you to use, please ask your doctor or
dermatologist!
Warning Possible Result SafetyTip
Do not use Silk’n
SatinGlow on naturally
dark skin complexion.
See the skin colour
chart on the inner
cover.
Treating dark skin with Silk’n
SatinGlow can result in adverse
eects such as redness and skin
discomfort.
A unique skin colour sensor is
embedded in Silk’n SatinGlow
to measure the treated skin
complexion at the beginning of
each session and occasionally
during the session. The skin colour
sensor ensures that pulses will only
be emitted on suitable skin tones.
Not Safe!
Freedom UM Satin Glow EU 2998A ED163-13 release.indd 6 06/08/2017 10:25:24

7
ENEN
Warning Possible Result SafetyTip
Do not use Silk’n
SatinGlow on tanned
skin or after recent sun
exposure (including
articial tanning
machines).
Do not expose treated
areas to the sun.
Treating with Silk’n SatinGlow
before or after any sun exposure
can result in adverse eects such
as redness and skin discomfort.
Tanned skin particularly following
sun exposure, contains large
quantities of the pigment Melanin.
This applies to all skin types and
complexions, including those
which don’t seem to tan quickly.
The presence of large quantities
of Melanin exposes the skin
to higher risk when using any
method of light based hair
removal.
Avoid exposure to the sun for 4
weeks before your Silk’n SatinGlow
treatment!
Sun exposure includes
unprotected exposure to direct
sunlight of over 15 minutes
constantly, or unprotected
exposure to diused sunlight of
over 1 hour constantly.
To protect recently treated skin
when exposed to sunlight, be sure
to thoroughly apply sunscreen SPF
30 or higher, for 2 weeks after each
hair removal session.
Never use Silk’n
SatinGlow around or
near the eyes.
Although, Silk’n SatinGlow can
be used for the treatment of facial
hair, extra caution should be used
on the face to avoid the eyes.
Possible hazardous optical
radiation is emitted from
this device. Do not look at the
operating lamp. Eye
injury may result.
Silk’n SatinGlow has a built-in
safety feature for eye protection.
It has been designed so that a
light pulse can not be emitted
when the treatment surface is
facing open air.The safety button
enables treatment only when the
treatment surface is in contact with
the tissue.
Freedom UM Satin Glow EU 2998A ED163-13 release.indd 7 06/08/2017 10:25:24

8
ENEN
Warning Possible Result SafetyTip
Do not treat on tattoos
or permanent makeup,
dark brown or black
spots, (such as large
freckles, birth marks,
moles or warts), nipples,
genitals or lips.
Treating any area with the Silk’n
SatinGlow that is dark in colour
or has more pigment can result
in adverse eects such as burns,
blisters, and skin colour changes
(hyper- or hypopigmentation).
Cover area with material that will
not absorb the light such as a
white cloth or white medical tape.
Do not treat on active
eczema, psoriasis,
lesions, open wounds
or infections (cold
sores), abnormal skin
conditions caused by
systemic or metabolic
deseases (diabetes for
example).
Light based treatments can cause
adverse reactions on already
sensitive areas.
Wait for the eected area to heal
before using Silk’n SatinGlow.
A treatment area that
has a history of herpes
outbreaks.
Light based treatments can cause
adverse reactions on already
sensitive areas.
Consult your physician to received
preventative treatment before
using Silk’n SatinGlow.
Do not treat with Silk'n
SatinGlow if you are
pregnant or nursing.
Hormonal changes during
pregnancy could increase skin
sensitivity and the risk of adverse
eects.
Do not treat on areas
where you may want
hair to grow.
Results are permanent.
Freedom UM Satin Glow EU 2998A ED163-13 release.indd 8 06/08/2017 10:25:24

9
ENEN
Warning Possible Result SafetyTip
Keep Silk'n
SatinGlow away
from water! Do not
place or
store Silk’n
SatinGlow where
it can fall, be pushed
or placed
into a tub, sink or
any other
vessel containing water.
This may cause severe
electrocution.
Do not use Silk’n SatinGlow while
bathing or if it becomes
damp or wet.
Unplug immediately if it has fallen
into water.
Do not attempt to
open or repair your
Silk’n SatinGlow device.
Opening Silk’n SatinGlow may
expose you to dangerous
electrical components and to
pulsed light energy, either of
which may cause serious bodily
damage and/or permanent eye
injury. It may also damage your
device and will void your warranty.
Please contact Silk'n Customer
Service if you have a broken or
damaged device in need of repair.
Freedom UM Satin Glow EU 2998A ED163-13 release.indd 9 06/08/2017 10:25:24

10
ENEN
5. Do not use Silk’n SatinGlow if:
the disposable lamp cartridge is damaged, or if its
treatment surface is cracked, chipped or missing.
Stop use
immediately
and contact
Silk'n
Customer
Service.
the attachments or accessories are not
recommended by Home Skinovations Ltd.
it has a damaged cord or plug. Keep the power cord away
from heated surfaces.
you see or smell smoke when it is in use.
it is not working properly or if it appears to be
damaged.
its skin colour sensor is cracked or coming apart.
the outer shell is cracked or coming apart.
Freedom UM Satin Glow EU 2998A ED163-13 release.indd 10 06/08/2017 10:25:24

11
ENEN
6. Avoid using Silk’n SatinGlow if:
you have a history of kelodial scar formation.
Consult with your
physician prior to
using the Silk’n
SatinGlow.
you suer from epilepsy.
you have a disease related to photosensitivity, such as porphyria,
polymorphic light eruption, solar urticaria, lupus, etc.
you have a history of skin cancer or areas of potential skin malignancies.
you have received radiation therapy or chemotherapy treatments within
the past 3 months.
you have any other condition which in your physician’s opinion would
make it unsafe for you to be treated.
your skin was treated with a physician-prescribed drug within the past 6
months, please consult with your physician.
Freedom UM Satin Glow EU 2998A ED163-13 release.indd 11 06/08/2017 10:25:24

12
ENEN
7. Possible side eects
When used according to the instructions, side eects and complications associated with
use of Silk’n SatinGlow are uncommon. However every cosmetic procedure, including
those designed for home use, involves some degree of risk. Therefore, it is important that
youunderstandandaccepttherisks and complicationsthatcanoccurwithpulsedlighthair
removal systems designed for home use.
Adverse Reaction
Minor skin discomfort
Although home pulsed light hair removal is generally very well-tolerated, most users do feel some
mild discomfort during use, usually described as being a mild stinging sensation on the treated
skin areas.The stinging sensation usually lasts during the time of the application itself or for a few
minutes thereafter.
Anything beyond this minor discomfort is and means that either you should not continue to use
Silk’n SatinGlow because you are unable to tolerate the hair removal application, or that the energy
level setting is too high.
Skin redness
Your skin may become red right after using Silk’n SatinGlow or within 24 hours of using Silk’n
SatinGlow. Redness generally clears up within 24 hours. See your doctor if redness does not go
away within 2 to 3 days.
Increased skin sensitivity
The skin of the treated area is more sensitive so you may encounter dryness or aking of the skin.
Freedom UM Satin Glow EU 2998A ED163-13 release.indd 12 06/08/2017 10:25:24

13
ENEN
Adverse Reaction
Pigment changes
Silk’n SatinGlow targets the hair shaft, in particular the pigmented cells in the hair follicle and
the hair follicle itself. Nevertheless there is risk of temporary hyperpigmentation (increased
pigment or brown discolouration) or hypopigmentation (whitening) to the surrounding skin.
This risk of changes in skin pigmentation is higher for people with darker skin tones. Usually
discolouration or changes to skin pigment are temporary and permanent hyperpigmentation or
hypopigmentation rarely occur.
Excessive redness and swelling
In rare cases treated skin may become very red and swollen. This is more common in sensitive
areas of the body.The redness and swelling should subside within 2 to 7 days and should be
treated with frequent applications of ice. Gentle cleansing is OK, but one should avoid exposure to
sun.
MHair removal by lasers or intense pulse light sources can cause increased hair
growth in some individuals. Based upon currently available data, the highest risk
groups for this response are females of Mediterranean, Middle Eastern and South
Asian heritage treated on the face and neck.
Freedom UM Satin Glow EU 2998A ED163-13 release.indd 13 06/08/2017 10:25:24

14
ENEN
8. Long term hair removal with Silk’n
A typical full hair growth cycle may take 18-24 months. During this time multiple Silk’n
SatinGlow sessions may be required in order to achieve permanent hair removal.
The eciency of hair removal varies from person to person according to body area, hair
colour, and how Silk'n SatinGlow is used.
Typical Silk’n SatinGlow hair removal plan during a full hair growth cycle:
UTreatments 1-4: Plan two weeks apart
UTreatments 5-7: Plan four weeks apart
UTreatments 8 +: Treat as needed, until desired results are achieved.
Expected Treatment Outcome for Hair Removal
Fitzpatrick
skin type
Hair Color Light
Fluence
[J/cm2]
Anatomic area
of the body
Average Number of
Treatments
Eectiveness
of Hair
Removal 
I - IV Light brown
to brown
2.5 - 4 Lower
or upper legs Session 10-12,
approx.
four weeks apart.
60%
Arms 50%
Bikini line 60%
Underarm 55%
Freedom UM Satin Glow EU 2998A ED163-13 release.indd 14 06/08/2017 10:25:24

15
ENEN
Fitzpatrick
skin type
Hair Color Light
Fluence
[J/cm2]
Anatomic area
of the body
Average Number of
Treatments
Eectiveness
of Hair
Removal 
I - IV Brown to black 2.5 - 4 Lower
or upper legs
Session 8-10, approx.
four weeks apart.
70%
Arms 60%
Bikini line 70%
Underarm 65%
1. Individual response depends on hair type as well as biological factors that may aect hair
growth patterns. Some users may respond quicker or slower than the average number of
treatments.
2. One cannot expect permanent epilation in a single or even double treatment sessions. The
duration of the resting period for hair follicles also depends on the body area.
Freedom UM Satin Glow EU 2998A ED163-13 release.indd 15 06/08/2017 10:25:24

16
ENEN
9. Get started!
1. Remove the Silk’n SatinGlow hair removal unit and other components from box.
2. Verify that the disposable lamp cartridge is inserted properly at the tip of the device
and that it is not damaged.
3. Plug the adapter cord into the Silk’n SatinGlow hair removal unit socket.
4. Plug the adapter into an electrical outlet. The standby indicator light will turn on.
Your Silk’n SatinGlow is now ready to start.
ETreat with Silk’n SatinGlow safely and properly!
J
Choose areas to treat that have not had recent exposure to the sun.
5. The skin of the treatment areas should be shaved, clean, dry and free of any powders,
antiperspirantsordeodorants. Do not wax, pluck or tweeze the hair out. Shaving
is an important step to get the results you want!
6. Press the On/Stdby button. The power on indicator light (orange) will turn on and a fan
sound (similar to the sound of a hairdryer) will start.
7. Approximately3.5 secondsafter pressingtheOn/Stdbybutton,thereadyindicatorlight
(green) will turn on. The device is then ready for you to trigger the rst pulse at the
lowest energy level.
Freedom UM Satin Glow EU 2998A ED163-13 release.indd 16 06/08/2017 10:25:24

17
ENEN
8. If this is your rst treatment - Choose the energy level. Silk’n SatinGlow oers 5 levels
of energy from 1 (the lowest) to 5 (the highest). To choose the right energy level for
your rst treatment, test each treatment area separately.
»Place the treatment surface on the skin and press the pulse button to deliver one
pulse. If you did not experience abnormal discomfort press the + energy level
setting button onceand deliver one pulse on a dierent spot at energy level 2.
»Continue testing at increased energy levels until you have reached the highest
level that you feel comfortable with. If within one hour you experience no adverse
eects, you can start your full treatment at that energy level.
»Repeat this test for each body part you intend to treat.
9. Set the energy level. If the energy level should be higher than the lowest, press the
energy level setting buttons using the “-“ or “+” to respectively decrease or increase the
energy level, until the desired energy level is set and represented by 3 energy level
indicator lights (refer to section "9.1 Energy levels").
10. Apply the treatment surface to the skin, making sure the skin is spread evenly and
smoothly. As soon as the treatment surface is in full contact with the skin, the ready
indicator light will start blinking.
11. Press the pulse button. The device will rst determine the colour of your skin. If the
colour of the skin is light enough for safe application, the device will ash a pulse of
light onto your skin, and the ready indicator light will turn o.
»You will see a bright ash of light and simultaneously hear a subtle pop sound,
which is a normal noise for the device.You will feel a mild sensation of warmth and
tingling. Silk’n SatinGlow will immediately recharge for the next pulse.
»After 3.5 seconds the ready indicator lightwill turn on again.
Freedom UM Satin Glow EU 2998A ED163-13 release.indd 17 06/08/2017 10:25:24

18
ENEN
12. Remove the treatment surface from the treated area of skin.
13. Move the treatment surface to another area of skin. Use the pressure marks the device
justmadeonyourskintoguide you forproper positioningofthenextpulse,avoiding
both gaps and overlaps between pulses.
MSilk’n SatinGlow pulses should be administered in rows, starting at one end of each
row and progressing sequentially towards the other end. This technique allows
better control of skin coverage, and helps you avoid treating the same area more
than once or overlapping skin areas.
ETry to avoid overlapping pulses.
EDo not treat the same area of skin more than once per hair removal session.
14. Repeat the process until the entire treatment area is covered.
EIf your skin blisters or burns, stop use immediately!
9.1 Energy levels
The energy level determinestheintensity ofthe Silk’nSatinGlowlightpulse delivered toyour
skin, from the lowest level (-) to the highest level (+). As energy level increases, so does hair
removal results as well as the risk of possible side eects and complications.
Silk’n SatinGlow oers 5 levels of energy from 1 (the lowest) to 5 (the highest), represented
by 3 energy level indicator lights:
ULevel 1 (lowest): The left indicator light is steadily lit.
ULevel 2: The left indicator light is steadily lit and the central indicator light is
blinking.
Freedom UM Satin Glow EU 2998A ED163-13 release.indd 18 06/08/2017 10:25:24