Sky HD box User manual

Sky±HD User Guide
Welcome to our handy guide
designed to help you get the
most from your Sky+HD box.
Whether you need to make sure
you’re set up correctly, or simply
want to learn more about all the
great things your box can do, all
the information you need is right
here in one place.

Welcome to your new
Sky±HD box
An amazing piece of kit that offers you:
•All the functionality
of Sky±
•A choice of over 50 HD
channels, depending
on your Sky TV
subscription
•Up to 60 hours of
HD storage
•Follow this guide to find
out more about your
Sky±HD box

Overview page 4
Let’s get started page 9
Watching the TV you love page 17
Pausing and rewinding live TV page 27
Recording with Sky± page 29
Setting reminders for programmes page 40
Using your Planner page 41
TV On Demand page 48
Contents
Enjoying Sky Box Office entertainment page 56
Other services page 60
Get the most from Sky±HD page 63
Your Sky±HD box connections page 85
Green stuff page 90
For your safety page 94
Troubleshooting page 97
HD jargon buster page 107
Specifications page 108
1

Overview
About your Sky±HD box 5
Your Sky±HD box 6
Your Sky±HD remote 7
Complete overview of what’s on with Sky Guide 8
Let’s get started
Turning your Sky±HD box on and off 10
Your viewing card 11
Your Sky±HD remote and your TV 12
Changing the volume 13
Changing channels 13
About the Now, Next & Later banner 14
Codes used in the programme information banner 15
Overview of Sky Guide options 16
Watching the TV you love
Finding a specific channel in TV Guide 19
TV Guide Quick Links 20
Choosing your favourite channels 21
What’s on your favourite channels 22
Seeing what’s on the HD channels 23
Identifying HD programmes 23
Finding a specific programme 24
Going back to the channel you last watched 25
Finding out more about a programme with the ibutton 25
Finding and listening to radio channels 26
Pausing and rewinding live TV
Saving after pausing or rewinding live TV 28
Changing how far back you can rewind live TV 28
Recording with Sky±
Recording without interrupting what you’re watching 31
Recording from Sky Guide listings 32
Recording from anywhere you go 32
Recording a promoted programme 32
When recordings clash 33
Avoiding recordings being deleted 34
PIN protecting kept recordings 34
Cancelling current and future recordings 35
Deleting existing recordings 35
Undelete a recording 36
Keeping an eye on available disk space 37
Disk space warning 37
Recording radio channels 38
Adding extra time to the start and end of recordings 39
Setting reminders for programmes 40
Using your Planner
Managing your Planner 43
Setting the Series Link function in your Planner 44
Choosing a recording to watch 45
Picking up from where you left the last recording 46
The Play symbol 46
Checking the remaining viewing time 46
Fast forwarding and rewinding 47
Pausing 47
Slow motion 47
Stopping playback 47
TV On Demand
About TV On Demand 49
Seeing what’s available to watch On Demand 50
Watching a programme On Demand 52
About your downloaded programmes 53
Managing your usage 53
Restricting On Demand viewing 54
Opting out of On Demand 55
Full Contents
2

Enjoying Sky Box Office entertainment
Ordering Box Office programmes 57
Choosing a start time that suits you 58
Watching Box Office programmes 59
Paying for Box Office programmes 59
Ordering over the phone 59
Other services
Going interactive 61
Playing games 61
Teletext 62
Get the most from Sky±HD
Having more control over what the kids watch 65
Changing your PIN 65
About your PIN 65
Hiding adult channels 66
Restricting rated programmes 66
Restricting specific channels 67
Controlling the use of charged services 67
PIN protecting kept programmes 68
Restricting programmes in your Planner 68
Entering a PIN for pre-watershed playback 69
Turning off PIN controlled restrictions 69
Sharing your Sky±HD box 70
Watching TV with subtitles or audio description 71
Finding subtitled or audio described programmes 72
Important information about Single Satellite Feed installations 73
Your mini TV setting 74
Saving bookmarks 75
Managing and deleting bookmarks 75
Skipping to bookmarks 76
Starting playback from a bookmark 76
Setting up and resetting your remote 77
If the set up didn’t work 78
Alternative set up 78
Replacing the batteries 79
Adding additional subscriptions 80
Adding channels that aren’t listed in Sky Guide 81
Watching your added channels 81
Changing the picture settings 82
Copying programmes to video/DVD 83
Changing how the Circular Playback Display works 84
Your Sky±HD box connections
Basic set up 1 86
Basic set up 2 87
Connecting other devices 88
Switching on Dolby® Digital audio 89
Adjusting sound synchronisation 89
Green stuff
Saving energy with standby 91
… and Auto Standby 91
Recycling electrical and electronic products 92
Recycling packaging 92
Disposing of batteries 93
More information 93
For your safety
Using equipment safely 95
Warnings and cautions 95
Mains plug and fuse 96
Connecting to the mains supply 96
Troubleshooting 97
HD jargon buster 107
Specifications 108
3

Overview
3
2
4
Your Sky±HD box
Your Sky±HD remote
Complete overview of what’s on with Sky Guide
1About your Sky±HD box
4

1
Overview
About your Sky±HD box
Your Sky±HD box decodes HD
information from the satellite
With your Sky±HD box, a compatible HD ready TV and the relevant subscriptions
you can enjoy fantastic Sky entertainment in stunning high definition, as well as
all the features and benefits of Sky±.
Sky currently has the widest choice of HD channels in Europe, across sports,
movies, arts, drama and documentaries. Enjoy over 27,000 hours of HD
programmes a month – that’s more than three times the standard definition
output of the UK’s five terrestrial channels combined.
To find out more about what’s on Sky HD go to sky.com/hd
Our Sky±HD box is a video recorder and satellite receiver in one, making it
easy to record and store a collection of your favourite programmes to watch
whenever you want. The 250GB storage capacity means you can store 180 hours
of SD content and 60 hours of HD content. Sky± also allows you to record two
programmes at once, pause and rewind live TV and more. Plus you can set up TV
recordings remotely using your mobile or online at sky.com with Remote Record,
so you can record the TV you love wherever you are.
We’re always looking for ways to make improvements for our customers, and as
we make improvements and create new features we update the software you
see on screen by sending it via the satellite. We’ll let you know about these new
features as soon as they’re available.
Sky’s On Demand service gives you a library of TV On Demand once you’ve
connected your Sky±HD box to your broadband router. When connecting your
Sky±HD box to your broadband router via WiFi please ensure you have enabled
security on your wireless network and that a strong password has been set.
Please also ensure that you only share your wireless network password with
trusted people as connecting your Sky±HD box will allow certain other devices
(with Sky software or applications installed) on your wireless network to access
information on your Sky±HD box, such as a list of your Planner recordings.
5

2
Overview
Front
back up jumps back to last page or to previous
level in Sky Guide screens
tv guide shows TV listings
turns your Sky±HD box on, to standby or off
Top
ireveals more about a programme
arrows show what’s on other channels
or highlight on screen options
select confirms a menu option
Your Sky±HD box
lights when Sky± is recording
or playing back programmes
lights green when you’re online
(using the phone line)
lights yellow when there’s a network error
lights red when the remote is used
lights green when the box is on, amber
when the box is in standby and red when
the box is off
rewinds a recording or live TV
stops playing back a recording
records a programme
plays a recording
pauses a recording or live TV
fast forwards a recording
6

Overview
3Your Sky±HD remote
gives options including subtitles, favourite
channels and turning off the mini TV
provides interactive services
tells you more about a programme
changes channel or goes up/down a page
confirms a menu option
jumps back to the last page or to the previous
level in Sky Guide screens
turns on subtitles/audio description or shows
help on using Sky Guide
fast forwards a recording
stops playback of a recording
select on screen options
enter channel numbers or select menu options
press before entering a radio channel number
turns your Sky±HD box on, to standby or off and
turns your TV on and off
sets your remote to control your Sky±HD box
sets your remote to control your TV
shows Box Office programmes
shows TV and radio listings
turns your TV’s sound on and off
changes your TV’s volume
show what’s on other channels
or highlight on screen options
switches to text mode
pauses a recording or live TV
plays a recording
rewinds a recording or live TV
records a programme
7

Overview
You control what you watch on your Sky±HD box by browsing the on screen Sky Guide using your remote.
Pressing tv guide on your remote displays the following TV Guide screen:
middle menu
use left/right to highlight
the tab option you want
then press select
mini TV
(if available) showing what
you’re watching so you
don’t miss the action
bottom menu
or ‘listings’ use up/down
and left/right to highlight
the item on the page shortcuts
to get to a different
Sky Guide page or your
stored favourites, press
one of the coloured
buttons shown at the
bottom of the screen
top menu
use left/right to
highlight the option you
want then press select
Press to leave the screens and go back to what you were watching
Use or up to jump back to the previous level, e.g. from the
listings to the middle menu, from the middle menu to the top menu
to go back…
information area Press tv guide on remote
4Complete overview of what’s on with Sky Guide
8