Sky Sky+HD User manual

Sky±HD User Guide
Welcome to our handy guide
designed to help you get the
most from your Sky±HD box.
Whether you need to make sure
you’re set up correctly, or simply
want to learn more about all the
great things your box can do, all
the information you need is right
here in one place.

Welcome to your new
Sky±HD box
An amazing piece of kit that offers you:
•All the functionality
of Sky±
•A choice of over 60 HD
channels, depending
on your Sky TV
subscription
•Up to 60 hours of
HD storage on your
Sky±HD box or up
to 350 hours of HD
storage if you have a
Sky±HD 2TB box
•Easy access to On
Demand with built-in
Wi-Fi® connectivity
(selected models only)
Follow this guide to find out more about your Sky±HD box

Sky±HD 2TB with built-in Wi-Fi
Model: DRX895W
Sky±HD with built-in Wi-Fi
Model: DRX890W
Sky±HD Models
The information in this User Guide applies to the
following Sky±HD models
Our latest Sky±HD boxes now come with built-in Wi-Fi
To find out if your Sky±HD box has built-in Wi-Fi, check whether there is a WPS button on the front panel
Sky±HD box models without built-in Wi-Fi
Sky±HD 2TB and Sky±HD 1TB
Model: DRX895
Sky±HD
Model: DRX890, DRX780, Samsung HD, Pace HD
This user guide does not apply to Sky±HD boxes manufactured by Thomson.
*All references to the Sky±HD box in this guide also apply to the Sky±HD 2TB box and Sky±HD 1TB, and the product images in this user guide reflect the
Sky±HD box with built-in Wi-Fi.
Wi-Fi Protected
Setup
(WPS) button
for quick and easy
connection to your
broadband router
1

Overview page 5
Let’s get started page 10
Watching the TV you love page 19
Pausing and rewinding live TV page 30
Recording with Sky± page 32
Setting reminders for programmes page 43
Using your Planner page 44
TV On Demand page 51
Contents
Enjoying Sky Store entertainment page 59
Other services page 63
Get the most from Sky±HD page 66
Your Sky±HD box connections page 88
Green stuff page 94
For your safety page 98
Troubleshooting page 101
Jargon buster page 111
Specifications page 112
2

Overview
About your Sky±HD box 6
Your Sky±HD box 7
Your Sky±HD remote 8
Complete overview of what’s on with Sky Guide 9
Let’s get started
Turning your Sky±HD box on and off 11
Your viewing card 12
Your Sky±HD remote and your TV 13
Changing the volume 14
Changing channels 14
About the Now, Next & Later banner 15
Codes used in the programme information banner 16
Overview of Sky Guide options 17
Connecting your Sky±HD box to your broadband router 18
Watching the TV you love
Finding a specific channel in TV Guide 21
TV Guide Quick Links 22
Choosing your favourite channels 23
What’s on your favourite channels 24
Seeing what’s on the HD channels 25
Identifying HD programmes 25
Searching for programmes 26
Going back to the channel you last watched 28
Finding out more about a programme with the ibutton 28
Finding and listening to radio channels 29
Pausing and rewinding live TV
Saving after pausing or rewinding live TV 31
Changing how far back you can rewind live TV 31
Recording with Sky±
Recording without interrupting what you’re watching 34
Recording from Sky Guide listings 35
Recording from anywhere you go 35
Recording a promoted programme 35
When recordings clash 36
Avoiding recordings being deleted 37
PIN protecting kept recordings 37
Cancelling current and future recordings 38
Deleting existing recordings 38
Undelete a recording 39
Keeping an eye on available disk space 40
Disk space warning 40
Recording radio channels 41
Adding extra time to the start and end of recordings 42
Setting reminders for programmes 43
Using your Planner
Managing your Planner 46
Searching for programmes in your planner 46
Setting the Series Link function in your Planner 47
Choosing a recording to watch 48
Picking up from where you left the last recording 49
The Play symbol 49
Checking the remaining viewing time 49
Fast forwarding and rewinding 50
Pausing 50
Slow motion 50
Stopping playback 50
TV On Demand
About TV On Demand 52
Seeing what’s available to watch On Demand 53
Watching a programme On Demand 55
About your downloaded programmes 56
Managing your usage 56
Restricting On Demand viewing 57
Opting out of On Demand 58
Full Contents
Connecting your Sky± HD box to your broadband router 3

Enjoying Sky Store entertainment
Ordering entertainment from Sky Store 60
Watching Sky Store programmes 61
Paying for Sky Store programmes 61
Ordering Box Office programmes 62
Other services
Going interactive 64
Playing games 64
Teletext 65
Get the most from Sky±HD
Having more control over what the kids watch 68
Changing your PIN 68
About your PIN 68
Hiding adult content 69
Restricting rated programmes 69
Restricting specific channels 70
Controlling the use of charged services 70
PIN protecting kept programmes 71
Restricting programmes in your Planner 71
Entering a PIN for pre-watershed playback 72
Turning off PIN controlled restrictions 72
Sharing your Sky±HD box 73
Watching TV with subtitles or audio description 74
Finding subtitled or audio described programmes 75
Important information about Single Satellite Feed installations 76
Your mini TV setting 77
Saving bookmarks 78
Managing and deleting bookmarks 78
Skipping to bookmarks 79
Starting playback from a bookmark 79
Setting up and resetting your remote 80
If the set up didn’t work 81
Alternative set up 81
Replacing the batteries 82
Adding additional subscriptions 83
Adding channels that aren’t listed in Sky Guide 84
Watching your added channels 84
Changing the picture settings 85
Copying programmes to video/DVD 86
Changing how the Circular Playback Display works 87
Your Sky±HD box connections
Basic set up 1 89
Basic set up 2 90
Connecting other devices 91
Switching on Dolby® Digital audio 92
Adjusting sound synchronisation 93
Green stuff
Saving energy with standby 95
… and standby modes 95
Recycling electrical and electronic products 96
Recycling packaging 96
Disposing of batteries 97
More information 97
For your safety
Using equipment safely 99
Warnings and cautions 99
Mains plug and fuse 100
Connecting to the mains supply 100
Troubleshooting 101
Jargon buster 111
Specifications 112
4

Overview
3
2
4
Your Sky±HD box
Your Sky±HD remote
Complete overview of what’s on with Sky Guide
1About your Sky±HD box
5

1
Overview
About your Sky±HD box
Your Sky±HD box decodes HD
information from the satellite
With your Sky±HD box, a compatible HD ready TV and the relevant subscriptions
you can enjoy fantastic Sky entertainment in stunning high definition, as well as
all the features and benefits of Sky±.
Sky currently has the widest choice of HD channels in Europe, across sports,
movies, arts, drama and documentaries. Enjoy over 27,000 hours of HD
programmes a month – that’s more than three times the standard definition
output of the UK’s five terrestrial channels combined.
To find out more about what’s on Sky HD go to sky.com/hd
Our Sky±HD box is a video recorder and satellite receiver in one, making it easy to
record and store a collection of your favourite programmes to watch whenever
you want. The 250GB personal storage capacity of the Sky±HD box means you
can store 180 hours of SD content and 60 hours of HD content. If you have a
Sky±HD 2TB the 1.5TB personal storage capacity means you can store 1180 hours
of SD content and 350 hours of HD content. Sky± also allows you to record two
programmes at once, pause and rewind live TV and more. Plus you can set up TV
recordings when you’re not in front of your TV using your mobile or online at
sky.com with Remote Record, so you can record the TV you love wherever you are.
We’re always looking for ways to make improvements for our customers, and as
we make improvements and create new features we update the software you
see on screen by sending it via the satellite. We’ll let you know about these new
features as soon as they’re available, or you can go to sky.com/skyguide to find
out more about the latest features.
Sky’s On Demand service gives you a world of TV to watch whenever you’re
ready once you’ve connected your Sky±HD box to your broadband router. You
can connect your Sky±HD box to your broadband router using the built-in Wi-Fi
capability (DRX890W and DRX895W models only).
6

2
Overview
Front
back up jumps back to last page or to previous
level in Sky Guide screens
tv guide shows TV listings
turns your Sky±HD box on, to standby or off
Top
ireveals more about a programme
arrows show what’s on other channels or
highlight on screen options
select confirms a menu option
Your Sky±HD box
lights when Sky± is recording
or playing back programmes
Wi-Fi Protected Setup (WPS) button
for quick and easy connection to your
broadband router (selected models only)
lights white when a wireless connection
is established
lights green when you’re online
(using the phone line)
lights red when the remote is used
lights green when the box is on, amber
when the box is in standby and red when
the box is off
rewinds a recording or live TV
stops playing back a recording
records a programme
plays a recording
pauses a recording or live TV
fast forwards a recording
7

Overview
3Your Sky±HD remote
gives options including subtitles, favourite
channels and turning off the mini TV
provides interactive services
tells you more about a programme
changes channel or goes up/down a page
confirms a menu option
jumps back to the last page or to the previous
level in Sky Guide screens
turns on subtitles/audio description or shows
help on using Sky Guide
fast forwards a recording
stops playback of a recording
select on screen options
enter channel numbers or select menu options
press before entering a radio channel number
turns your Sky±HD box on, to standby or off and
turns your TV on and off
sets your remote to control your Sky±HD box
sets your remote to control your TV
shows Box Office programmes
shows TV and radio listings
turns your TV’s sound on and off
changes your TV’s volume
show what’s on other channels
or highlight on screen options
switches to text mode
pauses a recording or live TV
plays a recording
rewinds a recording or live TV
records a programme
8