Skytech 5320 User manual

Skytech: 5320 REV. 7-25-18 Page 1
Model: 5320
INSTALLATION AND OPERATING INSTRUCTIONS
IF YOU CANNOT READ OR UNDERSTAND THESE INSTALLATION
INSTRUCTIONS DO NOT ATTEMPT TO INSTALL OR OPERATE
INTRODUCTION
This SKYTECH remote control system was developed to provide a safe, reliable, and user-friendly remote control system
for gas heating appliances. The system can be operated thermostatically or manually from the transmitter. The system
operates on radio frequencies (RF) within a 20-foot range using non-directional signals. The system operates one of
1,048,576 security codes that are programmed into the transmitter at the factory; the remote receiver’s code must be
matched to that of the transmitter prior to initial use. This is a dry contact switch designed for millivolt systems.
Review COMMUNICATION SAFETY SECTION under TRANSMITTER section and THERMO SAFETY SECTION
under REMOTE RECEIVER section. These signal/temperature safety features shut down the replace system when a
potentially unsafe condition exists.
PM
ROOM
SET
TIMER
OFF
OFF
MODE/SET
BATTERY
COMPARTMENT
BACK
FRONT
The transmitter operates on (4) AAA-size 1.5V batteries. It
is recommended that ALKALINE batteries always be used
for longer battery life and maximum operational
performance. IMPORTANT: New or fully charged
batteries are essential for proper operation of the
multi-function transmitter. Insert (4) AAA size 1.5 V
batteries into the battery compartment on the back of the
transmitter, positioning the (+) and (-) ends of the batteries
as indicated on the casing. When the batteries are
inserted, the screen at right (with similar numbers) will
display.
PM
ROOM
SET
TIMER
OFF
OFF
AM
Note: On initial start up if a LOW battery icon appears on the screen, check the position
of the batteries.
Note: Due to the sensitive temperature-monitoring components in the transmitter, it
may be necessary to allow the transmitter to stabilize to room temperature before
accurate room temperatures are displayed on the screen. If the transmitter is
activated from a severe cold condition, it can take up to 15-minutes for accurate
temperature readings to appear.

Skytech: 5320 REV. 7-25-18 Page 2
PM
ROOM
SET
TIMER
ON OFF
ON OFF
THERMO
AM
LCD DISPLAY SCREEN
1
9
6
35
7
2
4
8
1. BATTERY ICON - Battery power is low. Replace batteries within two
weeks.
2. TIMER- Indicates time remaining before system shuts OFF, when timer-
programmed; 9-hour maximum setting.
3. MODE- Indicates operation MODE of system. ON indicates the system is
ON, either manually or thermostatically. OFF indicates the entire system
is turned OFF THERMO indicates the system will automatically cycle ON/
OFF, depending on programmed
4. SET- Indicates desire SET room temperature for THERMO operation
5. FLAME – Indicates burner/valve in operation.
6. CLOCK – Indicates the current time in AM/PM
7. ROOM – Indicates CURRENT room temperature.
8. ° F indicates degrees Fahrenheit (ºC indicates degrees Celsius).
9. LOCK – Child lock out.
OPERATION FUNCTIONS
Note: Touch anyplace on the screen and the screens blue
back light will light up and stay on 5-seconds.
To operate the system, press the MODE/SET button or
press the MODE SECTION on the LCD screen on the front
of the transmitter to select the operational MODE desired.
• ON indicates the system is ON, either manually, timed
or thermostatically.
• THERMO indicates the system will automatically cycle
ON/OFF, depending on programmed set temperature.
• OFF indicates the entire system is turned OFF.
PM ROOM
SET
TIMER
OFF
OFF
AM
OFF
MODE/SET
Mode/Set Button
NOTE: When setting the clock the transmitter must be in the OFF position
1. Press the word TIMER on the LCD screen of the transmitter for more
than two seconds. The hour digit(s) will begin ashing.
2. Press the UP or DOWN buttons until the desired hour is displayed in
AM or PM.
3. After setting the desired hour, press and release the word TIMER
again and the minutes digits will begin ashing.
4. Press the UP or DOWN buttons until the desired minutes are
displayed.
5. Press the word TIMER again for more than two seconds then release.
The minute digits will cease ashing, indicating the clock has been
successfully set.
SETTING THE CLOCK
PM
ROOM
SET
TIMER
OFF
OFF
OFF
MODE/SET
NOTE: Flashing numbers on the display indicate the system is awaiting user input, such as using the UP and DOWN
buttons to program a new setting. If no change is made to ashing digits within 15 seconds, the system will complete the
procedure last programmed and reset the display to its normal state.

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SETTING °F/°C SCALE
The factory setting for temperature is °F. To change this setting to °C, rst press and hold the UP button and the DOWN
button on the transmitter at the same time. Follow this same procedure to change from °C back to °F. When changing
between the °F and °C scales, the temperature in the SET frame defaults to the lowest temperature (45°F, or 6°C). The
highest SET temperature is 99° Fahrenheit (32° Celsius).
SETTING DESIRED ROOM TEMPERATURE
This remote control system can be thermostatically controlled when the transmitter
is in the THERMO mode (THERMO must be displayed on the screen). To set the
DESIRED room temperature, press the MODE/SET button to place the transmitter into
THERMO mode, then press the UP or DOWN button to select the desired room
temperature. The highest SET temperature is 99° Fahrenheit (32° Celsius).
OPERATIONAL NOTE: TO CONSERVE BATTERY POWER, CHANGES IN ROOM
TEMPERATURE ARE AUTOMATICALLY UPDATED EVERY TWO MINUTES TO THE
TRANSMITTER.
PM
ROOM
SET
TIMER
OFF
ON THERMO
AM
SETTING THE TEMPERATURE SWING (TEMPERATURE DIFFERENTIAL)
PM
ROOM
SET
TIMER
OFF
ON
The Thermo Mode on the transmitter operates the appliance whenever the ROOM
TEMPERATURE varies a certain number of degrees from the SET TEMPERATURE.
This variation is called the “SWING” or TEMPERATURE DIFFERENTIAL.
1. To change the temperature “SWING” setting (1º- 3º), press the TIMER and DOWN
buttons simultaneously to display the current “SWING” setting in the SET TEMP
frame. The letter “S” will display in the ROOM TEMP frame on the LCD screen.
2. Press the UP or DOWN button to change the temperature differential or “SWING”
(1º- 3º).
3. To store the “swing number press the MODE/SET button or allow 15 seconds to
lapse, and the new “swing number’ will be automatically programmed.
MANUAL CHECK OF “ SWING” OR TEMPERATURE DIFFERENTIAL
The operation of the factory set “THERMO SWING” can be checked by adjusting the SET TEMP 2º F above or below the
room temperature. This will cause the system to turn ON or OFF. Normally the system will only respond to temperature
changes every two minutes. Manually changing the SET temperature will activate the system in less than 10 seconds. IF
the “SWING” is changed, then a new room temperature differential will respond. Factory setting of “SWING” temperature
is 2º F.

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SETTING THE COUNTDOWN TIMER
This remote control system can operate with a built-in countdown timer when the
transmitter is in the ON or THERMO modes (THERMO or ON must be displayed on the
screen).
1. Touch the word TIMER on the LCD screen of the transmitter for more than two
seconds on the transmitter. The minimum 0:15 minute setting on the will begin to
ash.
2. Press the UP or DOWN button on the transmitter to begin advancing through
each of the countdown time options. Available countdown times are 15 minutes,
30 minutes, 45 minutes, 1 hour, 1 hour 30 minutes, 2 hours, 2 hours 30 minutes,
and each additional half-hour up to nine hours.
3. To set the TIMER press the MODE/SET button on the transmitter if the system is
ON. It will remain on until the time has expired. If the system is in the THERMO
mode, it will cycle ON and OFF, as the room temperature requires until the “time”
has expired.
OPERATIONAL NOTE: When the timer is used in the THERMO mode, the THERMO
operation will discontinue when the “time” has expired. System will return to the
THERMO OFF position.
PM ROOM
SET
TIMER
ON
ON
LOW/BATTERY INDICATOR
The battery ICON on the right side of the LCD screen will appear when battery power
has dropped signicantly. At this time, approximately two weeks of battery power
remains until the transmitter may experience partial or complete loss of functions.
PM ROOM
SET
TIMER
OFF
ON
CHILDPROOF “LOCK-OUT” – (CP)
This remote control includes a CHILDPROOF “LOCK-OUT” feature that allows the
user to “LOCK-OUT” operation of the appliance from the TRANSMITTER.
SETTING “LOCK-OUT” – (CP)
1. To activate the “LOCK-OUT” feature, press and hold the UP button and
touch the word TIMER on the LCD screen of the transmitter together, for
5 seconds. The lock icon will appear on the LCD screen.
2. To disengage the “LOCK-OUT”, press and hold the UP button and
touch the word TIMER on the LCD screen of the transmitter together for
5 seconds or more, and the lock icon will disappear from the LCD screen
and the transmitter will return to its normal operating condition.
NOTE: If the appliance is already operating in the ON or THERMO MODES,
engaging the “LOCK-OUT” will not cancel the operating MODE. Engaging the
“LOCK-OUT” prevents only the manual operation of the TRANSMITTER. If in
the auto modes, the THERMO operation will continue to operate normally. To
totally “LOCK-OUT” the operation of the TRANSMITTER’S operating signals;
the transmitter’s MODE must be set to OFF.
PM
ROOM
SET
TIMER
OFF
ON
THERMO
AM

Skytech: 5320 REV. 7-25-18 Page 5
TRANSMITTER
The remote control operates, on RF (radio frequency) signals that are sent by the TRANSMITTER (remote) to the
RECEIVER that operates the appliance. It is recommended that the TRANSMITTER always be located within the 20-foot
operating range, preferably in the same room in which the appliance is located.
THERMO UPDATING FEATURE –TRANSMITTER – (T/S –TX)
This SKYTECH remote control has a THERMO UPDATING Feature built into its software. The THERMO UPDATING
Feature operates in the following manner, but only in the THERMO MODES:
The transmitter normally reads the ROOM temperature every 2 minutes checking the ROOM temperature against the SET
temperature and then sends a signal to the receiver.
COMMUNICATION – SAFETY – TRANSMITTER – (C/S – TX)
This remote control has a COMMUNICATION –SAFETY function built into its software. It provides an extra margin of
safety when the TRANSMITTER is out of the normal 20-foot operating range of the receiver.
The COMMUNICATION – SAFETY feature operates in the following manner, in all OPERATING MODES – ON/ ON
THERMO/ ON TIMER.
At all times and in all OPERATING MODES, the transmitter sends an RF signal every fteen (15) minutes, to the receiver,
indicating that the transmitter is within the normal operating range of 20-feet. Should the receiver NOT receive a
transmitter signal every 15 minutes, the IC software, in the RECEIVER, will begin a 2-HOUR (120-minute) countdown
timing function. If during this 2-hour period, the receiver does not receive a signal from the transmitter, the receiver will
shut down the appliance being controlled by the receiver. The RECEIVER will then emit a series of rapid “beeps” for a
period of 10 seconds. Then after 10 seconds of rapid beeping, the RECEIVER will continue to emit a single “beep” every
4 seconds until a transmitter MODE button is pressed to reset the receiver. The intermittent 4-second beeping will go on
for as long as the receiver’s batteries last which could be in excess of one year.
To “reset” the RECEIVER and operate the appliance, on the 5301 there two (2) methods
(1) press the MODE/SET button or (2) press the top of the LCD screen on the transmit-
ter. The word ON must display on the LCD screen. By turning the system to ON, the
COMMUNICATION -SAFETY operation is overridden and the system will return to
normal operation depending on the MODE selected at the transmitter. The
COMMUNICATION – SAFETY feature will reactivate should the transmitter be taken out
of the normal operating range or should the transmitter’s batteries fail or be removed.
OFF
MODE/SET
Mode/Set Button

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NOTE: This product is designed for use with an attended hearth appliance or re feature. Adults must
be present when the Control System is operating. DO NOT program or thermostatically set this
Control to operate a hearth appliance or re feature when Adults are not physically present.
Furthermore, DO NOT leave the hearth appliance or re feature burning unattended; it may cause
damage or serious injury. If an Adult is going to be away from the hearth appliance or re feature for
any length of time, then the handheld/wall mount, receiver/control module and application should be in
the “OFF” position.
LEARN
ON
REMOTE
OFF
REMOTE RECEIVER
When plugged into a standard 110-120 VAC receptacle, the remote
receiver operates on commands from the transmitter or from the slide
switch on the face of the receiver (This switch is to be used during a power
outage to operate the appliance manually). The remote receiver is
manufactured with a “dry contact” relay in its circuitry that operates like an
on/off switch, however, no power or current passes from the 110-120 VAC
input side to the wires leading from the output side of the remote receiver.
This 5320 remote control system can be used in simplied installations to
control a millivolt gas valve without any additional relays or components.
The remote receiver houses the microprocessor that responds to
commands from the transmitter to control system operation. It emits one
beep when it receives an ON or OFF command manually, but no beep
when cycling ON and OFF automatically in THERMO mode. The remote
receiver has a 3-position slide switch for selecting the MODE of operation:
ON/REMOTE/OFF
• With the slide switch in the ON position (toward the LEARN button),
the system will remain on until the slide switch is placed in the OFF or
REMOTE position.
• With the slide switch in the REMOTE position (centered), the system
will only operate if the remote receiver receives commands from the
transmitter.
• With the slide switch in the OFF position (away from the LEARN
button), the system is OFF.
• Place the receiver in the OFF position if you will be away from
your home for an extended period of time. If the remote receiver
is mounted out of children’s reach, placing the slide switch in the
OFF position also functions as a safety “lock-out” by both turning
the system OFF and rendering the remote receiver inoperative.
LOCATING THE RECEIVER
PROTECTION FROM EXTREME HEAT IS VERY IMPORTANT. Like any piece of electronic
equipment, the remote receiver should be kept away from temperatures exceeding 130° F. Exposure
to extreme temperatures can damage the electronic components or cause the plastic case to become
deformed and is not covered under warranty.

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WIRING INSTRUCTIONS
A qualied electrician or a gas technician who is familiar with the gas appliance and gas valves that will be operated by
this remote should install the remote control system. Incorrect wiring connections WILL cause damage to the gas valve or
electronic module operating the gas appliance and may also damage the remote receiver.
WIRING MILLIVOLT VALVES
The remote receiver is connected to the millivolt valve using the TH (thermostat) terminals on the terminal block on the
millivolt gas valve. Connect 18 gauge stranded or solid wires from the remote receiver to the gas valve.
REMOTE RECEIVER
TERMINAL BLOCK
ON MILLIVOLT
GAS VALVES
TH
TP TP TH
THERMOPILE/
PILOT LIGHT
Operation of the remote receiver is similar to that of a
thermostat in that both turn the gas valve ON and OFF based
on input signals. A thermostat’s input signals are different
temperatures. The remote receiver’s input signals come from
the transmitter.
Connect each of the two wires leading from the TH and TH/
TP terminals on the millivolt gas valve to either of the two wire
terminals on the remote receiver. Normally it does not matter
which wires go to which terminal.
WIRING ELECTRONIC SPARK IGNITIONS
Most electronic systems operate on a 110 VAC/24VAC power
transformer used to power the system electronic ignition
module and electronic gas valve, which can be controlled by
the 5320 remote receiver as, illustrated.
NOTE: THE 110-120 VAC/ 24VAC, transformer may be
purchased from your appliance dealer, or an electronic parts
distributor.
The remote control receiver can be connected, in series, to
a 24VAC transformer to the TR (transformer) terminal on
the ELECTRONIC MODULE. Connect the hot wire from
the 24VAC transformer to either of the wires on the remote
receiver. Connect the other wire from the receiver to the TH
(thermostat) terminal on the ELECTRONIC MODULE.
ELECTRONIC MODULE
TR TH
neutral wire
24VAC
hot wire
110/24VAC
Transformer
REMOTE RECEIVER

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LEARNING TRANSMITTER TO RECEIVER
Each transmitter uses a unique security code. It will be necessary to press
the LEARN button on the receiver to accept the transmitter security code
upon initial use, if batteries are replaced, or if a replacement transmitter is
purchased from your dealer or the factory. In order for the receiver to
accept the transmitter security code, be sure the slide button on the
receiver is in the REMOTE position; the receiver will not LEARN if the slide
switch is in the ON or OFF position. The LEARN button in located on the
front face of the receiver; inside the small hole labeled LEARN. Using a
small screwdriver or end of a paper clip gently press and release the black
LEARN button inside the hole. When you release the LEARN button the
receiver will emit an audible “beep”. After the receiver emits the beep press
the transmitter MODE/SET button and release. The receiver will emit
several beeps indicating that the transmitter’s code has been accepted into
the receiver.
The microprocessor that controls the security code matching procedure is controlled by a timing function. If you are
unsuccessful in matching the security code on the rst attempt, wait 1-2 minutes before trying again – this delay allows
the microprocessor to reset its timer circuitry – and try up to two or three more times.
SYSTEM CHECK
MILLIVOLT VALVES
Light your gas appliance following the lighting instructions that came with the appliance. Conrm that the pilot ame is
ON; it must be in operation for the main gas valve to operate.
• Slide the 3-position button on the remote receiver to the ON position. The main gas ame (i.e., the re) should ignite.
• Slide the button to OFF. The ame should extinguish (the pilot ame will remain on).
• Slide the button to REMOTE (the center position) then press the MODE/SET button on the transmitter to change the
system to ON. The main gas ame should ignite.
ELECTRONIC IGNITION SYSTEMS
• Slide the 3-position button on the remote receiver to the ON position. The spark electrode should begin sparking to
ignite the pilot (the pilot may ignite after only one spark). After the pilot ame is lit, the main gas valve should open
and the main gas ame should ignite.
• Slide the button to OFF. The main gas ame and pilot ame should BOTH extinguish.
• Slide the button to REMOTE (the center position), and then press the MODE/SET button on the transmitter to change
the system to ON. The spark electrode should begin sparking to ignite the pilot. After the pilot is lit, the main gas
valve should open and the main gas ame should ignite.
WARNING
THIS REMOTE CONTROL SYSTEM MUST BE INSTALLED EXACTLY AS OUTLINED IN THESE INSTRUCTIONS.
READ ALL INSTRUCTIONS COMMPLETELY BEFORE ATTEMPTING INSTALLATION. FOLLOW INSTRUCTIONS
CAREFULLY DURING INSTALLATION. ANY MODIFICATION OF THIS REMOTE CONTROL OR ANY OF ITS
COMPONENTS WILL VOID THE WARRANTY AND MAY POSE A FIRE HAZARD.
LEARN

Skytech: 5320 REV. 7-25-18 Page 9
GENERAL INFORMATION
THERMO FUNCTION
When the transmitter is in the THERMO mode, it should be kept away from direct sources of heat such as replaces, in-
candescent lighting, and direct sunlight. Leaving the transmitter in direct sunlight, for example, will cause its heat-sensing
diode to read the room temperature higher than it actually is; if in THERMO mode, it may not turn on the appliance even if
the ambient ROOM temperature is below the SET temperature.
BATTERY LIFE
Life expectancy of alkaline batteries in the SKYTECH 5320 should be at least 12 months. Check and replace all batteries
annually. When the Transmitter no longer operates the receiver from a distance it did previously (i.e., the
transmitter’s range has decreased) or the remote receiver does not function at all, the transmitter batteries should be
checked. The Transmitter should operate with as little as 5.0 volts of battery power, measuring total voltage of the
(4) 1.5-volt batteries.
TRANSMITTER WALL MOUNT
The transmitter can be placed on a wall using the mount provided.
Wood - Drill 1/8’’ pilot holes and install with screws provided.
Plaster/Wallboard - Drill 1/4’’ holes, use a hammer to tap in the two plastic
anchors. Then install with the screws provided.

Skytech: 5320 REV. 7-25-18 Page 10
TROUBLE SHOOTING
Should you encounter problems with your replace system, the problem may be with the replace itself or it could be with
the SKYTECH remote control. Review the replace manufacturer’s operation manual to make sure all connections are
properly made. Then check the operation of the SKYTECH remote in the following manner:
1. Be sure the transmitter’s batteries are properly installed and that the battery output is 5.0-volts or more.
2. Check to see if the receiver is connected to a 110-120 VAC power source.
3. Check to make sure the transmitter is communicating with the receiver.
• If the receiver beeps when the MODE button is depressed on the transmitter they are communicating.
• If the receiver does not beep when the MODE/SET button is depressed on the transmitter, you will need to teach
the receiver the code of the transmitter. PRESS AND RELEASE the LEARN button on the receiver and depress the
MODE/SET button on the transmitter. A change in the beeping pattern, at the receiver indicates the transmitter’s code
has been programmed into the receiver.
4. Make sure the transmitter is within the 15 to 20-feet range of the receiver.
5. Positioning of the receiver is important. If the receiver is “enclosed” in a metal surround, the operation of the receiver
may be affected as noted below. Reposition the receiver to improve operating range. It is suggested that a heat shield be
installed to protect the receiver from extreme heat. If the receiver is “enclosed” in a metal surround, this can:
• Cause the RF signal to get lost and not communicate with the receiver.
• Cause the working distance to be shorter than normal.
NOTE: A receiver located in an area, where the ambient temperature inside the case exceeds 130°F, will cause
THERMO-SAFETY feature to cut in, requiring you to reposition the receiver to stop the warning beeps, and to “reset” the
receiver’s operation.
SPECIFICATIONS
BATTERIES: Transmitter 6V- 4 ea. AAA 1.5V, Alkaline
Remote Receiver 110-120 VAC FCC ID No.’s: transmitter – K9L5001;
Operating Frequency: 303.8MHZ Canadian IC ID No.’s: transmitter –2439A-5001;
FOR TECHNICAL SERVICE, CALL:
U.S. INQUIRIES CANADIAN INQUIRIES
[phone] or [phone] [phone]
Sales Support: [phone]
Website: www.skytechpg.com
MANUFACTURED EXCLUSIVELY FOR SKYTECH II, INC
FCC REQUIREMENTS
NOTE: THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV
INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS
EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY
TO OPERATE THE EQUIPMENT.

LIMITED WARRANTY
1. Limited Warranty. Skytech II, Inc. (“Skytech”) warrants that each new Skytech Control System, including all
hardware, parts and components (the “System”), when used in accordance with the instructions furnished by Skytech
provided with each System, shall be free in all material respects, of defects in materials and any workmanship under
normal use, subject to proper installation (“Limited Warranty”). This Limited Warranty is non-transferrable and sets
forth our sole and exclusive liability and the sole and exclusive remedies available in relationship to any non-
conformity, defect or similar claim. This Limited Warranty only extends to the original retail purchaser of the System
(the “Customer”) and expires upon any sale or transfer of the home where the System is installed by the Customer.
2. System Sold As Is. Subject to this Warranty and any applicable state law, each System is sold by Skytech to a
Customer on an “as is” basis. In addition, each System and Skytech’s obligations are and remain subject to all
additional disclaimers, limitations, reservations of rights, exclusions, and qualifications set forth on Skytech’s website,
www.skytechpg.com, all of which are considered part of the Warranty and are incorporated herein (collectively, the
“Additional Terms”). Each Customer, by purchasing and/or using any System or any portion thereof, does so subject
to the Warranty and the Additional Terms.
3. Installation and Use of System. Improper Installation, adjustment, alteration, service, or maintenance can cause
property damage, personal injury, or loss of life. Thoroughly read the installation and operating instructions of this
Control as well as the appliance it will be used in conjunction with as a system. If applicable, read the maintenance
instructions before installing this control. This product is designed for use with an attended hearth appliance or fire
feature. Adults must be present when the Control System is operating. DO NOT program or thermostatically set this
Control to operate a hearth appliance or fire feature when Adults are not physically present. Furthermore, DO NOT
leave the hearth appliance or fire feature burning unattended; it may cause damage or serious injury. If an Adult is
going to be away from the hearth appliance or fire feature for any length of time, then the handheld/wall mount,
receiver/control module and application should be in the “OFF” position.
4. Repair or Replacement of System or Parts. Should any System, or any hardware, components and/or parts
contained therein fail due to a defect in workmanship or material provided by Skytech after the purchase of a System
by a Customer, Skytech shall repair or, at its option, replace the defective System or part, hardware or component,
subject to the Customer’s compliance with all terms and conditions contained herein governing service and claims
under the Warranty. Skytech shall provide replacement parts at no charge for the first (5) five years of this warranty, and at
market cost for the Lifetime of the product to the original Customer. Gas valve and gas valve components will be available
at no charge for one (1) year. If Skytech does not have the parts for an individual model, then a comparable replacement
System will be provided at no charge within the first (5) five years after purchase, and then at market cost for the Lifetime of
that product to the Customer.
5. Warranty Claims; Skytech Service. To submit a valid claim under the Warranty (each, a “Valid Claim”), a Customer
must comply with the following:
a) Obtain a Return Material Authorization (“RMA”) number from Skytech by calling [phone]; and
b) Provide written notice to a Skytech or an Authorized Dealer (“Dealer”) and provide the Name, House Address, Email
Address and Telephone Number of the Customer;
c) Describe the System model number and nature of the defect, nonconformity, or other problem with the System;
d) Provide such notice within thirty (30) days of discovery of such defect, nonconformity, or problem;
e) securely pack and ship the defective Skytech Product to Skytech II, Inc. ATTN: Warranty Department at 9230 Conservation
Way, Fort Wayne, IN 46809. Customer assumes all costs and risks associated with transportation to Skytech (i) the RMA
number is only valid for thirty (30) days from the date the RMA was issued, (ii) the RMA number should be clearly marked
on the outside of each box being returned. Skytech may refuse shipments that DO NOT meet all of the Valid Claim
requirements. Skytech is not responsible for any refused shipments or any damage caused due to shipping, whether or not
it was a Valid Claim. Skytech shall be responsible for return shipment charges. Compliance with these requirements is a
condition to coverage under this Limited Warranty.
Skytech may refuse any shipment(s) that does not meet all of the Valid Claim requirements. Skytech is not responsible for
any refused shipments or any damage caused due to shipping, whether or not it was a Valid Claim. Skytech shall be
responsible for reasonable return shipment charges for any Skytech System returned whether or not Skytech
determines there is no defect with the System, reject for failure of the Customer to submit a Valid Claim, or otherwise
determine is not eligible for service under the Warranty.
Upon receipt of a Valid Claim and the properly-returned System, Skytech shall, at its option, either (a) repair the System,
at no charge to the Customer, or (b) replace the returned System with a new comparable System, at no charge to the
Customer, or (c) provide the Customer with a refund in an amount equal to the price paid by the Customer for the
defective System not including any service or labor cost associated with the installation or otherwise. Any System or

hardware, component or part repaired by Skytech hereunder, or any replacement System, hardware, component or
part shall be shipped to the Customer by Skytech at Skytech’s cost and the Warranty, the Additional Terms, and all
other terms and conditions set forth herein shall extend to such repaired or replacement System, hardware,
component or part. Skytech shall pay no refund before Skytech from the Customer receives the defective System,
hardware, component and/or parts. Any obligation of Skytech under this Section 4 shall be and remain subject to
Skytech’s right to physically inspect the defective System, hardware, component and/or part returned to Skytech by
the Customer. Some States do not allow the exclusion or limitation of incidental and consequential damages or limitation
on how long an implied warranty lasts, so the above limitation may not apply to you. This warranty gives you specific rights
and you may have other rights, which vary from state, province, or nation. To the extent allowable under any law, the liability
of Skytech is limited to the express terms of this warranty, and Skytech expressly disclaims any and all implied warranties,
including any warranties of fitness for a particular purpose or merchantability
REV. 2-24-17
Print information and detach at dotted line for return to: Skytech, ATTN WARRANTY DEPT., 9230 Conservation Way, Fort Wayne, IN 46809
Telephone: [phone]
Warranty Information
Purchase Date: Model: Date Code:
Purchased From:
Customer Name: Phone:
Back of remote Date Code Sample
16’
17’
1-12 is Month remote was produced
15-16 is Year remote was produced
Sample date code above is 1611
Address:
Email Address: ____________________________________________________________________
City: State/Prov. Zip/Postal Code:
Please send a Proof of Purchase (original receipt) copy along with your Warranty form.