SMART-AVI SM3-UHX-2D User manual

SM3-UHX-2D
2-Port Dual Head DP/HDMI to HDMI KVM Switch with USB 3.0
Designed and Manufactured in the USA
1-800-284-2131
www.smartavi.com
USER MANUAL

2-Port Dual Head DP/HDMI to HDMI KVM Switch with USB 3.0 2
OVERVIEW
INTRODUCTION______________________________________________________________________________
FEATURES___________________________________________________________________________________
TECHNICAL SPECIFICATIONS________________________________________________________________
HARDWARE DESCRIPTION__________________________________________________________________
INSTALLATION_______________________________________________________________________________
OPERATION__________________________________________________________________________________
TROUBLESHOOTING_________________________________________________________________________
TECHNICAL SUPPORT________________________________________________________________________
LIMITED WARRANTY STATEMENT____________________________________________________________
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2-Port Dual Head DP/HDMI to HDMI KVM Switch with USB 3.0 3
introduction
features
The SM3-UHX-2D KVM Switch allows the control of two computers with 4K dual HDMI video output
via a single console set of USB keyboard/mouse/hub, microphone, speaker and display. The SM3-UHX-
2D KVM Switch has built-in USB 3.2 gen 1 compliant and 3.5mm mini stereo ports allow sharing of the
USB keyboard/mouse/hub, speaker, and microphone among the connected computers. The switching
between the connected computers is executed by using the front panel or keyboard hotkey commands.
Product set-up is quick and simple with no soware to install, so you’re ready to go right out of the
box.
• Control two computers via one USB console
• Support the computer with resoluon up to 4K UHD (3840 x 2160 @ 60 Hz) dual-head HDMI
video output
• HDMI 2.0 & HDCP 2.2 compliant
• Includes two USB 3.2 gen 1 and one USB Type C ports
• DisplayPort 1.2 compliant
• Flexible and easy switching
• Computers and devices can be unplugged and re-plugged without having to shut down the KVM
switch
• Indicate the connected computers’ statuses clearly
• Control the computer conveniently & easily
• USB transparency suitable for variety of peripherals
• Support the computer’s audio line in/out
• Perform under no soware installaon

2-Port Dual Head DP/HDMI to HDMI KVM Switch with USB 3.0 4
VIDEO
Format HDMI2.0
Maximum Pixel Clock 165 MHz
Input Interface (2) DisplayPort, (2) HDMI
Output Interface (2) HDMI
Resoluon 3840 x 2160 @ 60 Hz
Color Mode 24-bit
DDC 5 volts p-p (TTL)
Input Equalizaon Automac
Input Cable Length Up to 20 .
Output Cable Length Up to 20 .
Data Rate 1.65 Gbps per color
Console Monitors Supports both digital and analog monitors
AUDIO
Input Interface (2) 3.5 mm Stereo Audio, (2) 3.5 mm Stereo Microphone
Output Interface (1) 3.5 mm Stereo Audio, (1) 3.5 mm Stereo Microphone
Impedance 600 Ohm
Frequency Response 20 Hz to 20 kHz
Nominal Level 0-1.0 V
Common Mode Rejecon at 60 dB
SOFTWARE COMPATIBILITY
Operang Systems Operates with virtually any OS including Windows, DOS, Linux, Unix, Sun, Mac, etc.
USB
Signal Type USB 3.0, 2.0, 1.1, and 1.0 w/ internal hub
Input Interface (2) USB Type B
Output Interface (2) USB 1.1 Type A for KM Devices, (2) USB 3.0 Type A Transparent, (1) USB Type C
OTHER
Power Input: 100-240 VAC, 50/60Hz, 0.8A, Output: 12V, 2A
Dimensions 6.57”W x 3.31”D x 1.26”H
Weight 0.5 lb
Approvals UL, CE, ROHS Compliant
Operang Temperature +32 to +104°F (0 to +40°C)
Storage Temperature -4 to 140°F (-20 to +60°C)
Humidity Up to 80% (No Condensaon)
Emulaon Keyboard and Mouse
technical specifications

2-Port Dual Head DP/HDMI to HDMI KVM Switch with USB 3.0 5
Hardware Description
Front Panel
Rear Panel
No. Component Descripon
1 Audio jack Microphone port at console
2Reset push buon Press to reset system to default
3 Audio jack Speaker/Earphone port at console
4 HDMI connector HDMI-2 output at console
5 HDMI connector HDMI-1 output at console
6, 9 Selected PC/server indicator Light to indicate that the PC/server connected to the corresponding port
is being accessed by the KVM console
8PC port switch push-buon Press once to switch the console port connecon between the two
connected PC/server cyclically
7, 10 On-line PC/server indicator Light to indicate that the PC/server connected to the corresponding port
is up and running
11 USB Type C connector USB port at console
12 USB Type A connector x 2 USB keyboard & mouse ports at console
13 USB Type A connector x 2 USB hub ports at console for peripherals
No. Component Descripon
1 Power DC jack Connect the power supply to the KVM switch here
2 Audio jack Microphone port for PC-1
3 Audio jack Speaker/Earphone port for PC-1
4 HDMI connector HDMI input for PC-1
5 USB Type B connector USB port for PC-1
6 DisplayPort connector DisplayPort input for PC-1
7 Audio jack Microphone port for PC-2
8 Audio jack Speaker/Earphone port for PC-2
9 HDMI connector HDMI input for PC-2
10 USB Type B connector USB port for PC-2
11 DisplayPort connector DisplayPort input for PC-2
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2-Port Dual Head DP/HDMI to HDMI KVM Switch with USB 3.0 6
installation
Refer to the following steps and diagram to set up your dual-head KVM switch installaon.
1. Connect HDMI monitor to the “HDMI Out” console ports on the front panel of the KVM switch.
2. Connect your USB keyboard and USB mouse directly to the USB keyboard and mouse ports on the
front panel of the KVM switch.
3. Connect the microphone and speaker to the corresponding 3.5 mm Mini Stereo console jacks on
the front panel of the KVM switch.
4. Connect your USB devices into the USB ports. (Oponal).
5. Be prepared with the related cables, plug the HDMI, USB, microphone, and speaker connectors into
their corresponding sockets on the back panel of the KVM switch
6. At the other end of the cable set, plug the HDMI, USB, microphone, and speaker connectors into
their respecve ports on the rst computer (PC-1).
7. Repeat above steps to add the second computer (PC-2).
8. Connect the power supply to the KVM switch, and then plug it into an appropriate power source.
9. Turn on the power to all connected devices.
HDMI IN
HDMI OUT
DP IN
USB IN
USB K/M OUT
USB 2.0 OUT
AUDIO IN
AUDIO OUT
MICROPHONE IN

2-Port Dual Head DP/HDMI to HDMI KVM Switch with USB 3.0 7
operation
PC Port Switching
There are two ways of accessing computers and devices connected to the KVM switch:
• Manual Push-buon
• Hotkey
Manual Pushbuon
• Press the push-buon once to switch the selected PC port between the two connected
computers cyclically
Hotkey
• Hotkeys are executed using the keyboard
• The following describes the hotkey funconality availability
Hotkey Execuon Procedure:
1. Press [Scroll Lock] key twice connuously to enter “Hotkey” mode.
When entering or exing from “Hotkey” mode, the buzzer of the KVM switch sounds with beep.
2. Pressing [Scroll Lock] key twice connuously MUST be completed within 5 seconds.
3. Keying hotkey command MUST be completed with 10 seconds, or it will be aborted if exceeding
** KVM switch will remain hotkey seng values when it restarts.
# Hotkey Command Descripon Funcon
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[Scroll Lock] [Scroll Lock] [Enter]
or
[Ctrl] [Ctrl] [Enter]
PC-1 ◄ ► PC-2 PC port cyclic switch-
ing
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[Scroll Lock] [Scroll Lock] [B] [Number]
or
[Ctrl] [Ctrl] [B] [Number]
Number : 0 / 1
0 : Disable
1 : Enable (Default)
Buzzer switch ON/
OFF
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[Scroll Lock] [Scroll Lock] [S]
or
[Ctrl] [Ctrl] [S]
How to stop Auto-Scan when
it’s on:
1. Press any key of the
keyboard
2. Press once the pushbuon
When Auto-Scan stops, PC
port is switched to the one
being scanned.
Auto-Scan enabling
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[Scroll Lock] [Scroll Lock] [I] [Number] [Enter]
or
[Ctrl] [Ctrl] [I] [Number] [Enter]
Number : 5~99 (Default : 8) Auto-Scan me inter-
val seng

2-Port Dual Head DP/HDMI to HDMI KVM Switch with USB 3.0 8
Troubleshooting
Technical support
No Power
• Make sure that the power adapter is securely connected to the power connector of the unit.
• Check the output voltage of the power supply and make sure that the voltage value is around
12VDC.
• Replace the power supply.
No Video
• Check if all the video cables are connected properly.
• Connect the computer directly to the monitor to verify that your monitor and computer are
funconing properly.
• Restart the computers.
Keyboard is not working
• Check if the keyboard is properly connected to the unit.
• Check if the USB cables connecng the unit and the computers are properly connected.
• Try connecng the USB on the computer to a dierent port.
• Make sure that the keyboard works when directly connected to the computer.
• Replace the keyboard.
Mouse is not working
• Check if the mouse is properly connected to the unit.
• Try connecng the USB on the computer to a dierent port.
• Make sure that the mouse works when directly connected to the computer.
• Replace the mouse.
No Audio
• Check if all the audio cables are connected properly.
• Connect the speakers directly to the computer to verify that the speakers and the computer
audio are funconing properly.
• Check the audio sengs of the computer and verify that the audio output is through the
speakers.
For product inquiries, warranty quesons, or technical quesons, please contact [e-mail].

2-Port Dual Head DP/HDMI to HDMI KVM Switch with USB 3.0 9
Limited warranty statement
A. Extent of limited warranty
SmartAVI, Inc. warrants to the end-user customers that the SmartAVI product specied above will
be free from defects in materials and workmanship for the duraon of 1 year, which duraon begins
on the date of purchase by the customer. Customer is responsible for maintaining proof of date of
purchase.
SmartAVI limited warranty covers only those defects which arise as a result of normal use of the
product, and do not apply to any:
a. Improper or inadequate maintenance or modicaons
b. Operaons outside product specicaons
c. Mechanical abuse and exposure to severe condions
If SmartAVI receives, during applicable warranty period, a noce of defect, SmartAVI will at its
discreon replace or repair defecve product. If SmartAVI is unable to replace or repair defecve
product covered by the SmartAVI warranty within reasonable period of me, SmartAVI shall refund the
cost of the product.
SmartAVI shall have no obligaon to repair, replace or refund unit unl customer returns defecve
product to SmartAVI.
Any replacement product could be new or like new, provided that it has funconality at least equal to
that of the product being replaced.
SmartAVI limited warranty is valid in any country where the covered product is distributed by
SmartAVI.
B. Limitaons of warranty
To the extant allowed by local law, neither SmartAVI nor its third party suppliers make any other
warranty or condion of any kind whether expressed or implied with respect to the SmartAVI product,
and specically disclaim implied warranes or condions of merchantability, sasfactory quality, and
tness for a parcular purpose.
C. Limitaons of liability
To the extent allowed by local law the remedies provided in this warranty statement are the customers
sole and exclusive remedies.
To the extant allowed by local law, except for the obligaons specically set forth in this warranty
statement, in no event will SmartAVI or its third party suppliers be liable for direct, indirect, special,
incidental, or consequenal damages whether based on contract, tort or any other legal theory and
whether advised of the possibility of such damages.
D. Local law
To the extent that this warranty statement is inconsistent with local law, this warranty statement shall
be considered modied to be consistent with such law.

2-Port Dual Head DP/HDMI to HDMI KVM Switch with USB 3.0 10
NOTICE
The informaon contained in this document is subject to change without noce. SmartAVI makes
no warranty of any kind with regard to this material, including but not limited to, implied warranes
of merchantability and tness for parcular purpose. SmartAVI will not be liable for errors contained
herein or for incidental or consequenal damages in connecon with the furnishing, performance or
use of this material. No part of this document may be photocopied, reproduced, or translated into
another language without prior wrien consent from SmartAVI, Inc.
20180109
Tel: (800) AVI-2131 • [phone]
2455 W Cheyenne Ave, Suite 112
North Las Vegas, NV 89032
www.smartavi.com
Designed and Manufactured in the USA