SMART-AVI HDR-4X4-PLUS-V2 User manual

HDR-4x4 PLUS V2
4 Port 4K 30Hz HDMI Matrix Switch
USER MANUAL
Designed and Manufactured in the USA
1-800-284-2131
www.smartavi.com

4-Port HDMI KVM Switch with USB 2.0 and Audio Sharing 2
OVERVIEW
TECHNICAL SPECIFICATIONS_________________________________________________________________
WHAT’S IN THE BOX?_________________________________________________________________________
FRONT AND BACK___________________________________________________________________________
INSTALLATION____________________________________________________________________________________________
EDID SETTING________________________________________________________________________________
REMOTE CONTROL___________________________________________________________________________
RS232 COMMANDS__________________________________________________________________________
TROUBLESHOOTING__________________________________________________________________________
TECHNICALSUPPORT________________________________________________________________________
LIMITED WARRANTY STATEMENT_____________________________________________________________
3
4
4
5
6
6
7
8
8
9

4-Port HDMI KVM Switch with USB 2.0 and Audio Sharing 3
Technical Specifications
VIDEO
Video Amplier Bandwidth 1.65 Gbps
Input Video Signal 1.2 volts
Input DDC Signal 5 volts
Max Resoluon 3840x2160 (4K)
HDMI Connector HDMI Type A 19 pin female
CONTROL
Front Panel 4 buons and DIP switch
IR Remote control
DB9 Female RS232 or RS422 @ 9600bps
OTHER
Power Requirements 12V
Power Connector 2.1mm DC jack (center +ve)
Dimensions 7.1” W x 1.1” H x 2.8“ D
Weight 4.05 lbs

4-Port HDMI KVM Switch with USB 2.0 and Audio Sharing 4
What’s in the box?
Front and back
PART NO. Q-TY DESCRIPTION
HDR-4X4-PLUS-V2 1 HDMI 4x4 Router
Remote Control 1
12V 1 Power Adapter
1User Manual
Front panel
Back panel

4-Port HDMI KVM Switch with USB 2.0 and Audio Sharing 5
INSTALLATION
1. Turn o all input devices and displays.
2. Connect male to male HDMI cables to the input devices or sources and the “IN” ports on
the HDR-4X4 Plus V2.
3. Connect the displays to the “OUT” ports on the HDR-4X4 Plus V2.
4. Power on the input devices and the displays.
5. Connect the power cord and power-on the HDR-4X4 Plus V2.
Note: Each input and output can support up to 12V. Do not connect extenders that are powered by
HDMI.
HDMI IN
HDMI OUT
RS232
OFF/ON
DC/12V
HDR-4x4 Plus V2
Blu-Ray Player Blu-Ray Player Blu-Ray Player Blu-Ray Player

4-Port HDMI KVM Switch with USB 2.0 and Audio Sharing 6
edid setting
REMOTE CONTROL
NOTE: The dial switch to dial downward is 1, dial upward is 0.
1. Switch to one specic Input port
2. Return to last Input port
3. Move forward one Input port
4. Output port
4X4 matrix supports IR control and there are four sets of control buon to
use to switch & control the four Output port;
②, ③ are used to move back or forward one Input port;
① is used to directly switch to one Input port.
Posion 1 Posion 2 Posion 3 Funcon
0 0 0 3D 4K 60 Hz HDR 2 CH
0 0 1 3D 4K 60 Hz 7.1 CH
0 1 0 3D 4K 30 Hz 2 CH
0 1 1 3D 4K 30 Hz 7.1 CH
1 0 0 2D 1080p stereo 2CH
1 0 1 2D 1080p 7.1CH
1 1 0 3D 1080p stereo 2CH
1 1 1 2D 1080p DVI
1234
OUTPUT 1
HDMI MATRIX
1234
OUTPUT 2
1234
OUTPUT 3
1234
OUTPUT 4
1
234

4-Port HDMI KVM Switch with USB 2.0 and Audio Sharing 7
RS232 commands
Command HEX Feedback Descripon
cir 1e\r\n 63 69 72 20 31 65 0D 0A s1x\r\n “x” is 0~3 Output port 1: select the input port plus 1
cir 1d\r\n 63 69 72 20 31 64 0D 0A s 1 x \ r \ n “ x ” i s 0 ~ 3 Output port 1:Select the input minus 1
cir 00\r\n 63 69 72 20 30 30 0D 0A s10\r\n output 1 select input 1
cir 01\r\n 63 69 72 20 30 31 0D 0A s11\r\n output 1 select input 2
cir 02\r\n 63 69 72 20 30 32 0D 0A s12\r\n output 1 select input 3
cir 03\r\n 63 69 72 20 30 33 0D 0A s13 \r\ n output 1 select input 4
cir 06\r\n 63 69 72 20 30 36 0D 0A s2x\r\n "x" is 0~3 Output port 2: select the input port plus 1
cir 05\r\n 63 69 72 20 30 35 0D 0A s2x\r\n "x" is 0~3 Output port 2:Select the input minus 1
cir 08\r\n 63 69 72 20 30 38 0D 0A s20\r\n output 2 select input 1
cir 09\r\n 63 69 72 20 30 39 0D 0A s21\r\n output 2 select input 2
cir 0a\r\n 63 69 72 20 30 61 0D 0A s22\r\n output 2 select input 3
cir 0b\r\n 63 69 72 20 30 62 0D 0A s2 3\r \n output 2 select input 4
cir 0e\r\n 63 69 72 20 30 65 0D 0A s3x\r\n "x" is 0~3 Output port 3: select the input port plus 1
cir 0d\r\n 63 69 72 20 30 64 0D 0A s 3 x \ r \ n " x " i s 0 ~ 3 Output port 3:Select the input minus 1
cir 10\r\n 63 69 72 20 31 30 0D 0A s30\r\n output 3 select input 1
cir 11\r\n 63 69 72 20 31 31 0D 0A s31\r\n output 3 select input 2
cir 12\r\n 63 69 72 20 31 32 0D 0A s32 \r\ n output 3 select input 3
cir 13\r\n 63 69 72 20 31 33 0D 0A s33\r\n output 3 select input 4
cir 16\r\n 63 69 72 20 31 36 0D 0A s43x\r\n "x" is 0~3 Output port 4: select the input port plus 1
cir 15\r\n 63 69 72 20 31 35 0D 0A s4x\r\n "x" is 0~3 Output port 4:Select the input minus 1
cir 18\r\n 63 69 72 20 31 38 0D 0A s40\r\n output 4 select input 1
cir 19\r\n 63 69 72 20 31 39 0D 0A s41\r\n output 4 select input 2
cir 1a\r\n 63 69 72 20 31 61 0D 0A s4 2\r\n output 4 select input 3
cir 1b\r\n 63 69 72 20 31 62 0D 0A s43\r\n output 4 select input 4
bc \r\n 63 69 72 20 31 62 0D 0A
s1x\r\n, s2x\r\n,
s 3 x \ r \ n , s 4 x \ r \ n
"x" is 0~3
Read the status of the matrix
mrp 0 0\r\n 6D 72 70 20 30 20 30 0D 0A mrp 00 00\r\n Output 1 select IR input 1
mrp 0 1\r\n 6D 72 70 20 30 20 31 0D 0A mrp 00 01\r\n Output 1 select IR input 2
mrp 0 2\r\n 6D 72 70 20 30 20 32 0D 0A mrp 00 02\r\n Output 1 select IR input 3
mrp 0 3\r\n 6D 72 70 20 30 20 33 0D 0A mrp 00 03\r\n Output 1 select IR input 4
mrp 1 0\r\n 6D 72 70 20 31 20 30 0D 0A mrp 01 00\r\n Output 2 select IR input 1
mrp 1 1\r\n 6D 72 70 20 31 20 31 0D 0A mrp 01 01\r\n Output 2 select IR input 2
mrp 1 2\r\n 6D 72 70 20 31 20 32 0D 0A mrp 01 02\r\n Output 2 select IR input 3
mrp 1 3\r\n 6D 72 70 20 31 20 33 0D 0A mrp 01 03\r\n Output 2 select IR input 4
mrp 2 0\r\n 6D 72 70 20 32 20 30 0D 0A mrp 02 00\r\n Output 3 select IR input 1
mrp 2 1\r\n 6D 72 70 20 32 20 31 0D 0A mrp 02 01\r\n Output 3 select IR input 2
mrp 2 2\r\n 6D 72 70 20 32 20 32 0D 0A mrp 02 02\r\n Output 3 select IR input 3
mrp 2 3\r\n 6D 72 70 20 32 20 33 0D 0A mrp 02 03\r\n Output 3 select IR input 4
mrp 3 0\r\n 6D 72 70 20 33 20 30 0D 0A mrp 03 00\r\n Output 4 select IR input 1
mrp 3 1\r\n 6D 72 70 20 33 20 31 0D 0A mrp 03 01\r\n Output 4 select IR input 2
mrp 3 2\r\n 6D 72 70 20 33 20 32 0D 0A mrp 03 02\r\n Output 4 select IR input 3
mrp 3 3\r\n 6D 72 70 20 33 20 33 0D 0A mrp 03 03\r\n Output 4 select IR input 4
mrp 4 0\r\n 6D 72 70 20 34 20 30 0D 0A mrp 04 00\r\n All output select IR input 1
mrp 4 1\r\n 6D 72 70 20 34 20 31 0D 0A mrp 04 01\r\n All output select IR input 2
mrp 4 2\r\n 6D 72 70 20 34 20 32 0D 0A mrp 04 02\r\n All output select IR input 3
mrp 4 3\r\n 6D 72 70 20 34 20 33 0D 0A mrp 04 03\r\n All output select IR input 4

4-Port HDMI KVM Switch with USB 2.0 and Audio Sharing 8
Troubleshooting
Technical support
No Power
• Make sure that the power adapter is securely connected to the power connector of the unit.
• Check the output voltage of the power supply and make sure that the voltage value is around
12VDC.
• Replace the power supply.
No Video
• Check if all the video cables are connected properly.
• Connect the computer directly to the monitor to verify that your monitor and computer are
funconing properly.
• Restart the computers.
Keyboard is not working
• Check if the keyboard is properly connected to the unit.
• Check if the USB cables connecng the unit and the computers are properly connected.
• Try connecng the USB on the computer to a dierent port.
• Make sure that the keyboard works when directly connected to the computer.
• Replace the keyboard.
Mouse is not working
• Check if the mouse is properly connected to the unit.
• Try connecng the USB on the computer to a dierent port.
• Make sure that the mouse works when directly connected to the computer.
• Replace the mouse.
No Audio
• Check if all the audio cables are connected properly.
• Connect the speakers directly to the computer to verify that the speakers and the computer
audio are funconing properly.
• Check the audio sengs of the computer and verify that the audio output is through the
speakers.
For product inquiries, warranty quesons, or technical quesons, please contact [e-mail].

4-Port HDMI KVM Switch with USB 2.0 and Audio Sharing 9
Limited warranty statement
A. Extent of limited warranty
SmartAVI, Inc. warrants to the end-user customers that the SmartAVI product specied above will
be free from defects in materials and workmanship for the duraon of 1 year, which duraon begins
on the date of purchase by the customer. Customer is responsible for maintaining proof of date of
purchase.
SmartAVI limited warranty covers only those defects which arise as a result of normal use of the
product, and do not apply to any:
a. Improper or inadequate maintenance or modicaons
b. Operaons outside product specicaons
c. Mechanical abuse and exposure to severe condions
If SmartAVI receives, during applicable warranty period, a noce of defect, SmartAVI will at its
discreon replace or repair defecve product. If SmartAVI is unable to replace or repair defecve
product covered by the SmartAVI warranty within reasonable period of me, SmartAVI shall refund the
cost of the product.
SmartAVI shall have no obligaon to repair, replace or refund unit unl customer returns defecve
product to SmartAVI.
Any replacement product could be new or like new, provided that it has funconality at least equal to
that of the product being replaced.
SmartAVI limited warranty is valid in any country where the covered product is distributed by
SmartAVI.
B. Limitaons of warranty
To the extant allowed by local law, neither SmartAVI nor its third party suppliers make any other
warranty or condion of any kind whether expressed or implied with respect to the SmartAVI product,
and specically disclaim implied warranes or condions of merchantability, sasfactory quality, and
tness for a parcular purpose.
C. Limitaons of liability
To the extent allowed by local law the remedies provided in this warranty statement are the customers
sole and exclusive remedies.
To the extant allowed by local law, except for the obligaons specically set forth in this warranty
statement, in no event will SmartAVI or its third party suppliers be liable for direct, indirect, special,
incidental, or consequenal damages whether based on contract, tort or any other legal theory and
whether advised of the possibility of such damages.
D. Local law
To the extent that this warranty statement is inconsistent with local law, this warranty statement shall
be considered modied to be consistent with such law.

4-Port HDMI KVM Switch with USB 2.0 and Audio Sharing 10
NOTICE
The informaon contained in this document is subject to change without noce. SmartAVI makes
no warranty of any kind with regard to this material, including but not limited to, implied warranes
of merchantability and tness for parcular purpose. SmartAVI will not be liable for errors contained
herein or for incidental or consequenal damages in connecon with the furnishing, performance or
use of this material. No part of this document may be photocopied, reproduced, or translated into
another language without prior wrien consent from SmartAVI, Inc.
20180109
Tel: (800) AVI-2131 • [phone]
2455 W Cheyenne Ave, Suite 112
North Las Vegas, NV 89032
www.smartavi.com
Designed and Manufactured in the USA