SMART Board 6000S Series User manual

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SMARTBoard®
6000Sand6000SProseries
interactive displays
USER GUIDE
SBID-6265S |SBID-6275S |SBID-6265S-PW |SBID-6275S-PW

smarttech.com/kb/171415
Learn more
This guide and other resources for SMARTBoard 6000S and 6000S Pro
series interactive displays are available in the Support section of the
SMARTwebsite (smarttech.com/support). Scan this QRcode to view these
resources on your mobile device.
Licenses
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United
States and other countries.
The Bluetooth word mark is owned by the Bluetooth SIG, Inc. and any use of such marks by SMARTTechnologiesULC is under license.
Trademark notice
SMART Board, SMART Notebook, SMART Meeting Pro, Pen ID, HyPr Touch, Object Awareness, Silktouch, ToolSense, smarttech, the SMART logo and all SMART
taglines are trademarks or registered trademarks of SMART Technologies ULC in the U.S. and/or other countries. The Bluetooth word mark is owned by the
Bluetooth SIG, Inc. and any use of such marks by SMART Technologies ULC is under license. The Adopted Trademarks HDMI, HDMI High-Definition Multimedia
Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries. All other
third-party product and company names may be trademarks of their respective owners.
Copyright notice
© 2020SMARTTechnologiesULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or
translated into any language in any form by any means without the prior written consent of SMARTTechnologiesULC. Information in this manual is subject to change
without notice and does not represent a commitment on the part of SMART.
This product and/or use thereof is covered by one or more of the following U.S. patents:
www.smarttech.com/patents
January 29, 2020

i smarttech.com/kb/171415
Important information
NOTE
Refer to the SMARTBoard 6000S and 6000S Pro series interactive displays installation and
maintenance guide (smarttech.com/kb/171414) for important information about installing and
maintaining the display.
WARNING
lDo not open or disassemble the display. You risk electrical shock from the high voltage
inside the casing. Opening the casing also voids the warranty.
lDo not stand (or allow children to stand) on a chair to touch the surface of the display.
lTo reduce the risk of fire or electric shock, do not expose the display to rain or moisture.
lDo not insert objects inside the cabinet ventilation holes, because they could touch
dangerous voltage points and cause electric shock, fire or product damage which may not
be covered by the warranty.
lDo not place heavy objects on the power cable. Damage to the cable could cause shock,
fire, or product damage which may not be covered by the warranty.
lIf the glass is broken, do not touch the liquid crystal. To prevent injury, handle glass
fragments with care when disposing of them.
lDisconnect the display’s power cable from the wall outlet and seek assistance from
qualified service personnel if any of the following occur:
oThe power cable or plug is damaged
oLiquid is spilled into the display
oObjects fall into the display
oThe display is dropped
oStructural damage, such as cracking, occurs
oThe display behaves unexpectedly when you follow operating instructions

IMPORTANT INFORMATION
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ENERGYSTAR®
ENERGY STAR is the government-backed symbol for energy efficiency, providing
simple, credible, and unbiased information that consumers and businesses rely on to
make well-informed decisions. ENERGY STAR-certified products are the simple
choice for energy efficiency, making it easy for consumers and businesses to make
purchases that save them money and protect the environment. The U.S. EPA ensures that each
product that earns the label is independently certified to deliver the quality, performance, and
savings that users have come to expect.
As shipped, your display delivers ENERGY STAR performance and savings. However, changing
some settings may increase energy consumption beyond the limits required for ENERGY STAR
certification. For example, increased brightness and contrast will increase power consumption.
Please consider the environment when you choose non-ENERGY STAR settings.
Federal Communication Commission
interference statement
FCC
Supplier’s Declaration of Conformity
47 CFR § 2.1077 Compliance Information
Unique Identifier: IDS665-1, IDS675-1, IDS686-1
Responsible Party – U.S. Contact Information
SMART Technologies Inc.
2401 4th Ave, 3rd Floor
Seattle, WA 98121
[e-mail]
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.
NOTE
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.

IMPORTANT INFORMATION
iii smarttech.com/kb/171415
CAUTION
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate this equipment.
Restriction
Operations in the 5.15-5.25GHz band are restricted to indoor usage only.
IEEE 802.11b or 802.11g operation of this product in the USA is firmware limited to channels 1 through 13.
Radiation exposure statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should
be installed and operated with minimum distance of 20 cm between the antenna of this device and all nearby persons. This
transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
Innovation, Science and Economic Development
Canada statement
This device complies with RSS-210 of the Innovation, Science and Economic Development Canada Rules. Operation is subject
to the following two conditions:
1. This device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.
CAUTION
(i) the device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference
to co-channel mobile satellite systems;
(ii) the maximum antenna gain permitted for devices in the bands 5250-5350 MHz and 5470-5725 MHz shall comply with
the e.i.r.p. limit; and
(iii) the maximum antenna gain permitted for devices in the band 5725-5825 MHz shall comply with the e.i.r.p. limits specified
for point-to-point and non point-to-point operation as appropriate.
(iv) Users should also be advised that high-power radars are allocated as primary users (i.e., priority users) of the bands
5250-5350 MHz and 5650-5850 MHz and that these radars could cause interference and/or damage to LE-LAN devices.
Radiation exposure statement
This equipment complies with ISED radiation exposure limits set forth for an uncontrolled environment. This equipment should
be installed and operated with minimum distance of 20 cm between the antenna of this device and all nearby persons. This
transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
Innovation, Science et Développement
économique Déclaration du Canada
Cet appareil est conforme à la norme ISED CNR-210 pour les appareils radio agréés. Son fonctionnement est soumis aux deux
conditions suivantes:
1. le dispositif ne doit pas produire de brouillage préjudiciable, et
2. ce dispositif doit accepter tout brouillage reçu, y compris un brouillage susceptible de provoquer un fonctionnement
indésirable.

IMPORTANT INFORMATION
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AVERTISSEMENT
(i) les dispositifs fonctionnant dans la bande 5 150-5 250 MHz sont réservés uniquement pour une utilisation à l’intérieur afin
de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux;
(ii) le gain maximal d’antenne permis pour les dispositifs utilisant les bandes 5 250-5 350 MHz et 5 470-5 725 MHz doit se
conformer à la limite de p.i.r.e.;
(iii) le gain maximal d’antenne permis (pour les dispositifs utilisant la bande 5 725-5 825 MHz) doit se conformer à la limite de
p.i.r.e. spécifiée pour l’exploitation point à point et non point à point, selon le cas.
(iv) De plus, les utilisateurs devraient aussi être avisés que les utilisateurs de radars de haute puissance sont désignés
utilisateurs principaux (c.-à-d., qu’ils ont la priorité) pour les bandes 5 250-5 350 MHz et 5 650-5 850 MHz et que ces radars
pourraient causer du brouillage et/ou des dommages aux dispositifs LAN-EL.
Déclaration d’exposition aux radiations
Cet équipement est conforme aux limites d’exposition aux rayonnements ISED établies pour un environnement non contrôlé.
Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre
corps. Cet émetteur ne doit pas être co- implantés ou exploités conjointement avec une autre antenne ou émetteur.
EU Declaration of Conformity
Hereby, SMART Technologies ULC declares that the radio equipment type Interactive Display IDS665-1,IDS675-1,IDS686-1
and the OPS AM50,PCM8, are in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following Internet address: smarttech.com/compliance
WARNING
Operation of this equipment in a residential environment could cause radio interference.
The frequency band and the maximum transmitted power in EU are listed below:
Regulatory models: IDS665-1, IDS675-1, IDS686-1
Transmitting Band (MHz) Maximum Transmit Power dBuV/m @ 10m
13.56 -9
Transmitting Band (MHz) Maximum Transmit Power dBm
2402–2483.5 20
5150–5350 22
5470–5725 22
Restrictions in: AT/BE/BG/CZ/DK/EE/FR/DE/IS/IE/IT/EL/ES/CY/LV/LI/LT/LU/HU/MTNL/NO/PL/PT/RO/SI/SK/TR/FI/SE/CH/UK/HR –
5150MHz-5350MHZ is for indoor use only.
Regulatory models: OPS AM50, PCM8
Transmitting Band (MHz) Maximum Transmit Power dBm
2402–2483.5 20
5150–5350 22

IMPORTANT INFORMATION
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Transmitting Band (MHz) Maximum Transmit Power dBm
5470–5725 22
5745–5875 13
Restrictions in: AT/BE/BG/CZ/DK/EE/FR/DE/IS/IE/IT/EL/ES/CY/LV/LI/LT/LU/HU/MTNL/NO/PL/PT/RO/SI/SK/TR/FI/SE/CH/UK/HR –
5150MHz-5350MHZ is for indoor use only.
For optimal performance any support equipment connected to this device must be CE compliant.
Microsoft® statement regarding Windows® 10
operating system
Windows 10 is automatically updated, which is always enabled. ISP fees may apply. Additional requirements may apply over
time for updates.

vii smarttech.com/kb/171415
Contents
Important information i
ENERGYSTAR ii
Federal Communication Commission interference statement ii
Innovation, Science and Economic Development Canada statement iii
Innovation, Science et Développement économique Déclaration du Canada iii
EU Declaration of Conformity iv
Microsoft statement regarding Windows 10 operating system v
Chapter 1: Welcome 1
About this guide 1
About the display 2
Identifying your specific model 7
Accessories 8
More information 9
Chapter 2: Using basic features 11
Waking up the display and putting it back to sleep 11
Using the Home button 12
Using the convenience panel 13
Using the remote control 14
Using touch 16
Using the pens and erasers 18
Adjusting the volume 20
Freezing or hiding the screen 21
Chapter 3: Using the iQ apps 23
Using the Apps Library 23
Using the SMARTSensors app 24
Using the Files Library 24
Using kapp Whiteboard 25
Using SMARTNotebook Player 25
Using Browser 25
Using Screen Share 25
Using screenshots 26
Installing third-party apps 26
Cleaning up the display 26
Chapter 4: Connecting computers and other devices 29
Installing and using SMART software 29

CONTENTS
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Connecting room computers and guest laptops 31
Connecting a SMART OPS PC module 34
Connecting USB drives, peripherals, and other devices 35
Chapter 5: Troubleshooting 37
The display isn’t turning on 37
The display is turning on when it shouldn’t 38
The screen is blank or there’s a problem with the image on the screen 38
There’s no sound or there’s a problem with the sound 40
Touch isn’t working as expected 41
The pens and erasers aren’t working as expected 41
iQ apps aren’t working as expected 42
SMART software on connected computers isn’t working as expected 42
The SMART OPS PC module isn’t working as expected 43
Contacting your reseller for additional support 43

Chapter 1
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Chapter 1: Welcome
About this guide 1
About the display 2
Touch 3
Writing, drawing and erasing 3
Support for additional pens and tools 3
iQ experience 3
Display 4
Audio 4
Network connectivity 4
Room computers and guest laptops 5
Accessory slot 5
Convenience panel 5
Proximity sensor 6
Ambient light sensor 6
Remote control and IR sensor 6
Temperature and humidity sensors 7
Mounting hardware 7
Accessory mounting points 7
Identifying your specific model 7
Accessories 8
Pen accessory kit 8
SMART OPS PC module 8
SBA-100 projection audio system 9
Stands 9
USB extenders 9
More information 9
This chapter introduces the SMARTBoard® 6000S and 6000S Pro series interactive displays.
About this guide
This guide explains how to use a SMARTBoard 6000S or 6000S Pro series interactive display.

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WELCOME
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This guide is for people who use SMART Board interactive displays. Documentation and resources
for those who install and maintain displays is also available (see More information on page9).
About the display
The SMART Board 6000S or 6000S Pro series interactive display with iQ is the hub of your
classroom or meeting room.
The display includes an extensive set of features and components:

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WELCOME
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Touch
You can do everything on the display that you can do at your computer—open and close
applications, meet with others, create new documents or edit existing ones, visit websites, play
and manipulate videos, and so on—by touching the display’s surface.
You can use an array of gestures within applications, including panning, scaling, rotating and
zooming in and out.
The display’s advanced HyPr Touch™ (HybridPrecisionTouch) with InGlass™ touch technology
provides a natural, intuitive writing and touch experience with high accuracy and low latency. In
addition, its Silktouch ultra-smooth finish allows you to use the display for hours without finger burn.
For more information, see Using touch on page16.
Writing, drawing and erasing
The display comes with a black pen and a red pen
that you can use to write or draw on the screen.
The display also includes two erasers, which you can
use to erase digital ink.
With Object Awareness, the display responds
automatically to the tool or object you’re using,
whether it’s a pen, finger, eraser, or palm. The
display’s Pen ID and Simultaneous Tool Differentiation
technologies allow multiple people to write independently and simultaneously, using different
colored ink.
For more information, see Using the pens and erasers on page18.
Support for additional pens and tools
The SMART Board 6000S features ToolSense™ technology, which enables you to use other
SMART–authorized pens and tools in addition to those supplied with the display. No additional
configuration is required: just pick up a pen or tool and start using it.
For more information about available tool kits, see smarttech.com/accessories.
iQ experience
If enabled, the iQ embedded computer provides one-touch access to collaborative tools, such as
a whiteboard, wireless screen sharing, and a web browser. There’s no need for wires, cables, or

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WELCOME
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manual software and firmware updates.
NOTE
Some features, such as Browser and Screen Share, require a properly configured network
connection.
Press the Home button on the display (pictured) or the remote
control to open the Home screen. From the Home screen, you can
open the iQ apps, switch inputs, and adjust settings.
For more information about the Home button and the Home
screen, see Using the Home button on page12.
For more information about the iQ apps, see Chapter 3: Using the
iQ apps on page23.
Display
The 4K ultra-high-definition LED display provides optimal image clarity and wide viewing angles.
The size of the display varies by model:
Models Size (diagonal)
SBID-6265S, SBID-6265S-PW 65"
SBID-6275S, SBID-6275S-PW 75"
Audio
The display includes two 20 W integrated speakers, which are designed to provide sound at the
front of a room.
For more information about configuring the speakers, see configuring-audio.htm.
TIP
You might want to connect an external audio system if you’re providing sound in a larger space
(see connecting-other-devices.htm).
Network connectivity
The display requires a network connection for downloading software and firmware updates, and a
number of the iQ apps require a network connection as well.

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WELCOME
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You can connect to a network using Wi-Fi or an Ethernet cable:
lThe Wi-Fi module supports both 2.4 and 5 GHz bands.
lThe two RJ45 jacks allow you to connect the display and an external device, such as a
computer, to a Gigabit Ethernet network.
Room computers and guest laptops
You can connect room computers and guest laptops to the display and view and interact with their
inputs.
The display comes with SMART software that you can install on connected computers to take full
advantage of the display’s features while using the connected computers.
For more information, see Connecting room computers and guest laptops on page31.
Accessory slot
You can install an OPS-compatible device, such as a SMART OPS PC module, in the accessory slot.
The PCM8 series of SMARTOPS PC modules provides a complete Windows 10 Pro installation.
For more information about the SMART PCM8 series OPS PC, see SMART OPS PC module on
page8.
NOTE
Unlike with previous SMART Board interactive displays, the SMART Board 6000S and 6000S Pro
interactive displays don’t require an AM30, AM40, or AM50 appliance in the accessory slot. The
iQ experience is embedded on these interactive displays (see iQ experience on page3). For this
reason, SMART doesn’t recommend installing AM30, AM40, or AM50 appliances in these
displays’ accessory slots.
Convenience panel
The convenience panel provides buttons for turning the display on
and off, controlling the volume, freezing and unfreezing the screen,
and showing and hiding a screen shade. It also includes
connectors for USB peripherals and a computer or other input
source.
For more information about the convenience panel, see Using the
convenience panel on page13.

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Proximity sensor
The proximity sensor is located in the top-left corner of the display’s frame.
The proximity sensor can detect people up to 16' (5 m) away when the
display is in Standby mode.
When the proximity sensor detects people in the room, the display turns on
or enters ready mode, depending on how its configured.
If the room is empty for a specified period, the display returns to Standby mode.
For more information, see Waking up the display and putting it back to sleep on page11.
Ambient light sensor
The ambient light sensor is located in the top left corner of the display’s frame.
The ambient light sensor detects the room’s brightness and adjusts the
brightness of the screen accordingly.
You can enable, disable, and adjust this feature. Refer to the SMART Board
6000S and 6000S Pro series interactive displays installation and maintenance
guide
(smarttech.com/kb/171414) for more information.
Remote control and IR sensor
You can use the remote control to turn the display on and off, adjust display
settings, and so on.
The display’s IR sensor is located in the top-left corner of the display’s
frame.
For more information about the remote control, see Using the remote
control on page14.

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Temperature and humidity sensors
The display features integrated temperature and humidity sensors that enable
real-time measurement and recording of the environmental conditions
surrounding the display. This data is easily accessible using the temperature
and humidity app in the display’s App library.
NOTE
Temperature and humidity sensors are available only when iQ is enabled.
For more information, see Using the SMARTSensors app on page24.
Mounting hardware
The display comes with a WM-SBID-200 wall mount, which your organization can use to mount the
display on a wall.
You can also mount the display on a wall or mobile stand (see Accessories on the next page).
Accessory mounting points
The display features M4 mounting points located at the top, bottom, left, and right for SMART
approved accessories.
Identifying your specific model
SMART offers a variety of models of the SMARTBoard 6000S and 6000S Pro series interactive
display:
Model Frame style Screen size
(approximate)
iQ embedded
computing
SMARTNotebook
® Player
SBID-6265S White 65" Yes Yes
SBID-6275S White 75" Yes Yes
SBID-6265S-PW White 65" Yes No
SBID-6275S-PW White 75" Yes No
Refer to the specifications for detailed technical information for these models, including product
dimensions and weights (see More information on page9).

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Accessories
Accessories for the display include:
lPen accessory kit
lSMART OPS PC module
lSBA-100 projection audio system
lStands
lUSB extenders
NOTE
For more information about these and other accessories, see smarttech.com/accessories.
Pen accessory kit
The pen accessory kit includes blue, green, purple, and orange pens and a holder that you can
mount on the side of the display.
SMART OPS PC module
SMART Open Pluggable Specification (OPS) PC modules provide a
hassle-free Windows® 10 Pro installation based on eighth generation
Intel® Core™ processors and are designed specifically to work with a
SMART display. Available in two standard configurations, all OPS PC
modules in the PCM8 series are WHQL certified and fully licensed with
Windows 10 Pro. Install the OPS PC module in adisplay’s OPS slot to
provide a complete 4K UHD Windows 10 installation at your fingertips,
without the need for an external PC or additional cables.
Install familiar Windows applications, such as SMARTNotebook®, SMARTTeamWorks™, and
SMARTMeetingPro® software, and access the internet directly through your display’s network
connection. Upgrades and service for the OPS PC module are easy to perform without removing
the display from its mounting.
NOTE
Refer to an application’s specifications for information about its computer requirements.

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WELCOME
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SBA-100 projection audio system
Available for education models, the SBA-100 projection audio system consists
of two 14 W speakers designed for wall-mounted displays. You can control
volume using the display’sconvenience panel or the volume controls on a
connected computer.
Stands
If you want to move the display from place to place, you can install it on a SMART mobile stand. If
you are installing the display on a wall that cannot support the display’s full weight, you can install
the display on a SMART floor stand.
USB extenders
As noted in the display’s specifications, there is a maximum length for USB cable connections
between the display and computer.
When using USB 2.0, the cable should be no longer than 16'(5m).
When using USB 3.0, the cable should be no longer than 9'(3m).
Use one of the following USB extenders if you need a longer USB connection:
Extender Specifications
USB-XT smarttech.com/kb/119318
CAT5-XT-1100 smarttech.com/kb/170202
NOTE
For more information about extending USB connections, see USB cable extenders.
More information
SMART provides a variety of other documents for this display in the Support section of the SMART
website (smarttech.com/support). Scan the QR code on the cover of this guide to view links to
SMARTBoard 6000S and 6000S Pro series interactive display documents and other support
resources.