Smart Meter iScale SMSC2104-G-001 User manual

version: 1.0
Contact Information
Please contact Smart Meter Customer Support Monday-Friday 9 AM- 5 PM EST at
1-844-445-8267 or by emailing [email protected]
Manufactured for Smart Meter, LLC
5501 W. Waters Ave. Suite 401 Tampa, FL 33634
Model: SMSC2104-G-001
Thank you for choosing iScale!
Please read this manual thoroughly to learn how to use your iScale
safely and correctly. Keep this manual for future reference.
USER MANUAL
Cellular Weight Scale
Designed for Smart Meter

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TABLE OF CONTENTS
Device Components
LCD Display
General Instructions
Insert Batteries and Pair-up
Daily Measurement
Error Prompt
When Measuring
Select Measurement Unit
Your iScale and Its Environment
Ecient Use of Your iScale
What's Included
OVERVIEW
INITIAL SET-UP
START MEASURING
TROUBLESHOOTING
SPECIFICATIONS
MAINTENANCE
WARRANTY
SAFETY INFORMATION
SYMBOL MEANINGS
FCC REGULATIONS
APPENDIX
EMC Guidance
Warning
How to Check and Re-install the SIM Card
1

The symbols below may be in the user manual, labeling or other components. They are the
standard requirement of use.
On a silppery floor such as tile floor,
Near a cell phone or microwave oven.
Place the iScale on a flat, hard surface. Soft surfaces such as carpet may aect the performance
of the iScale.
Weigh yourself at least two hours after getting up or eating.
Avoid measurement immediately after strenuous exercise, sauna or bath, drinking, and eating.
Always start measurement in the same time slot and on the same iScale located on the same
flat, hard surface.
This device is not intended for use in an oxygen rich environment.
Any information provided by this iScale is in no way meant to cure or prevent any disease
or illness from happening. If in doubt, contact your physician.
The device is designed for use in a home healthcare environment.
Immediately after bathing or with wet feet,
SYMBOL MEANINGS
CAUTION
SAFETY INFORMATION
INDICATIONS FOR USE
The iScale is intended for adults and children (10-17 years old) to measure weight at home.
Your iScale and Its Environment
Ecient Use of Your iScale
To ensure your safety as well as the service life of your iScale, DO NOT use the iScale:
Where there is water.
Where the device may be exposed to extreme temperatures, humidity, moisture,
direct sunlight, dust, or salt air.
Where there is risk of shock or falling.
Where you store chemicals or where there are corrosive gases.
Where in reach of infants or children under the age of 10.
To ensure the accuracy of measurement, please follow the below instructions
when you start measurement.
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Avoid storage in the following locations:
Refer to instruction manual/booklet
To signify that the instruction manual/booklet must be read.
General symbol for recovery/recyclable
The symbol indicates that the product
should not be discarded as unsorted
waste but must be sent to separate
collection facilities for recovery and
recycling.
Serial Number
Direct Current
Type BF applied part
Humidity limitation
Date of Manufacture
Temperature limit
Atmospheric pressure limitation
The symbol indicates that caution is
necessary when operating the device or
control close to where the symbol is placed,
or that the current situation needs operator
awareness or operator action in order to
avoid undesirable consequences.
The iScale oers you a way to manage your health. Please be aware that this device is designed for self-monitoring in
adults and children between the ages of 10-17. Any information provided by this device is in no way meant to cure or
prevent any disease or illness from happening.
The iScale is equipped with data transmission functionality. It may emit electromagnetic energy so as to perform its
intended function. Nearby portable and mobile RF communications equipment can aect the performance of the device.
Portable and mobile RF communications equipment can aect the measuring accuracy of the iScale.
Kindly note that the use of accessories, transducers or cables other than those specified, with the exception of transducers
and cables sold by the manufacturer as replacement parts for internal components, may result in increased EMISSIONS or
decreased IMMUNITY of the device.
Be aware that misuse of electrical equipments can cause electric shock, burns, fire and other hazards. Please do not use
the device in flammable gas environment.
Warning that the iScale should not be used adjacent to or stacked with other equipment.
The glass surface of the iScale is type BF Applied part.
The device does not need to be calibrated for the first 5 years of its lifetime.
Do not touch the output of batteries when using the iScale.
You can use this device to take your own measurement, no third-party operator is required.
Please use the device under the conditions which are outlined in the user manual. Otherwise, the performance and lifetime
of the device may be impacted and reduced.
Store your device in a clean and dry place. Never store any heavy objects on it.
Dispose of accessories, detachable parts, and the device according to the local guidelines.

LCD Display
What's Included
54
OVERVIEW OVERVIEW
Device Components
1. iScale (SMSC2104-G-001)
2. Four AA-size Batteries (1.5V per each)
3. User Manual
4. QuickStartGuide
LCD Display
Battery Compartment
Measurement Unit Button
Signal symbolKilogram
Stone
Pound
Battery symbol
Data transmitting
Data pending to transmit
No SIM card information

The unit switch button is on the back of the iScale. The default measurement unit is “ lb”.
You may press the button to choose among “pound”, “kilogram” and “stone”. Place the
iScale on the ground and it will trun o in 10 seconds.
How to Check and Re-install the SIM Card
Flip your iScale over to find the SIM card compartment door inside the battery compartment
labeled “SIM”. Open the SIM card door with a screwdriver and then you can check and
re-install the SIM card.
DO NOT open it unless it is necessary!
DO NOT replace it with other SIM card!
76
INITIAL SET-UP
General Instructions
iScale (SMSC2104-G-001) applies SENSE ON technology. It's not necessary to turn the
iScale on or o before measuring, just stand on the iScale for measurement.
* The LCD display will light up.
Insert Batteries
Open the battery door in the back of the iScale.
Insert the batteries (4 x 1.5V AA) according to the polarity indications (+/-) marked
inside the battery compartment.
When symbol “ ” blinks, the device will power o. Replace with a new set of batteries. Please replace all four
batteries at the same time. Do NOT mix the old batteries with the new ones.
Worn batteries are hazardous waste. Do NOT dispose of them together with the household garbage.
Please refer to the local ordinances and recycling instructions regarding disposal of the worn batteries and
scrapped device.
Do not mix alkaline, standard (carbon-zinc), or rechargeable (Ni-Cd, Ni-MH, etc) batteries.
If you do not intend to use this unit for a prolonged period of time, it is recommended to remove the batteries before
storing.
The lifetime of the batteries is one year with use up to three times a day.
Select Measurement Unit
CAUTION

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After connecting to the cellular network, the weight data will be transmitted. When data is
successfully transmitted, “OK” will be displayed and “ ” appears.
With patented SENSE ON technology, the iScale will
automatically switch on as you step on the platform
barefooted.
TROUBLESHOOTINGDAILY MEASUREMENT
Error Prompt
If the iScale connection fails, “ ” will be displayed.
If the data transfer fails, “ ” will be displayed.
Symbol & Code Description How to solve
Hardware error
No cellular coverage or
Cellular connection error
The pre-loaded SIM card is
replaced or the cellular
service subscription
suspended / terminated.
No signal
Data transmission error
Server connection error
Certificate error
Hardware error (such as the
communication between the
MCU and the module is
abnormal.)
SIM error
Overload
Retake measurement.
If the issue persists, please check if your weight
is out of measurement range (11 lb to 440 lb /
5 kg to 200 kg / 0 st : 11 lb to 31 st : 1 lb)
Retake measurement.
If the issue persists, contact customer support.
Move to another area, preferably closer to a
window.
Use the device at a location where you get
strong cellular signal with your mobile phone.
Move to another area, preferably closer to a
window, try again.
Use the device at a location where you get
strong cellular signal with your mobile phone.
If the issue persists, contact customer support.
Contact customer support.
Make sure the SIM card in the device is the
original one pre-loaded. DO NOT replace it
by yourself.
If the issue persists, contact customer support.
Retake measurement.
If the issue persists, contact customer support.
Move to another area, preferably closer to a
window.
Use the device at a location where you get
strong cellular signal with your mobile phone.
Check and re-install the SIM card.
If the issue persists, contact customer
support.
1. Move the iScale to a strong signal place.
2. Contact customer support.
then the weight is locked. Then the iScale automatically connects to the cellular network.
Stand still and keep full contact with the iScale, the weight data on the LCD will blink twice,

1110
Problem Root Cause Solution
Batteries not yet installed
Worn batteries
Worn batteries
Replace all four batteries at the same time.
Please purchase the authorized batteries
for replacement
The device powers
o automatically
No display on LCD
when the device
powers on Replace all four batteries at the same time.
Please purchase the authorized batteries
for replacement
Install the batteries.
(Please refer to the Insert the Batteries
section of this manual)
Cellular Weight Scale
Approximately 4.76 lb (Excluding the drycells)
Digital LCD
Pound / Kilogram / Stone
TROUBLESHOOTING SPECIFICATIONS
When Measuring ...
About the Accuracy of This Product
This product passes strict inspection before delivery and therefore its accuracy is guaranteed
by the manufacturer. Please refer to the table for the descriptions on accuracy.
This product is specially designed for weight measurement.
It should NOT be used by anyone during the process of transaction for verification of goods’ weight.
Dimension
Net Weight
Product Name
Display
Measurement Unit
Measurement Range
Division
Accuracy
Working Environment
Storage Environment
Power Source
Auto-ON
Auto-OFF
Accessories
Mode of Operation
Protection Against
Ingress of Water
Degree of protection
IP21 (The first number 2: Protected against solid foreign objects of 12.5 mm
Ф
and greater. The second number 1 : Protection against vertically falling
water drops.)
11 lb to 440 lb / 5 kg to 200 kg / 0 st : 11 lb to 31 st : 1 lb
Approx 12.6x12.6x1.12 inches
0.1 kg / 0.2 lb
6V (Four AA-size Batteries)
SENSE ON technology
About 10 seconds while showing 0.0
Continuous Operation
Type BF applied part
1. Four AA-size Batteries
2. User Manual
3.QuickStartGuide
110.2 lb：109.6 lb~110.6 lb; 220.4 lb: 219.6 lb~221.0 lb;
Relative Humidity: ≤90% RH
Atmospheric pressure: 860 hPa to 1060 hPa
Temperature: -4°F to 140°F Relative Humidity: ≤90% RH
Atmospheric pressure: 500 hPa to 1060 hPa
330.6 lb：329.8 lb~331.4 lb; 440.8 lb：439.8 lb~442.0 lb
Temperature: 41°F to 104°F

1312
FCC User Guide Information
Radio Frequency Interface Requirements - FCC
Radio Transmitters (Part 15)
FCC SAR statement
Note: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However there is no
guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment o and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
Reorient or relocate the receiving antenna;
Increase the separation between the equipment and receiver;
Consult the dealer or an experienced radio / TV technician for help.
Connect the equipment into an outlet on a circuit dierence from that to which the receiver
is connected;
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party res ponsible for compliance
could void the user’s authority to operate the equipment.
This warranty does NOT cover damages caused by misuse or abuse, including but not limited to:
Failure caused by unauthorized repairs or modifications;
Damage caused by shock or drop during transportation;
Failure caused by improper operation inconsistent with the instructions stated in this user manual;
Malfunction or damage from failure to provide the recommended maintenance;
Damage caused by improper use of power supply.
MAINTENANCE
Warranty
FCC REGULATIONS
DO clean the device after use.
DO use a dry soft cloth to wipe o the dust.
DO use a wet soft cloth, dipped into water and wrung out, to wipe o the dirt. Then use a dry soft
cloth to dry the device.
DON’T wash the device with water or immerse it in water.
DON’T use propellant, abrasive or other chemicals to wipe o the dirt in avoidance of discoloration
or malfunction.
DON'T attempt to repair the device or replace components (e.g., transducers, LCD, etc.) by
yourself. If you suspect incorrect operation, contact customer support for further assistance.
At the request of authorized service personnel, circuit diagrams, component part lists,
descriptions, and calibration procedures will be made available by the manufacturer or
distributor.
DON'T disassemble this device. If you have problems, contact customer support (Please refer to
the section of “Warranty” for customer support information).
DON'T service or provide maintenance while in use.
When carrying out usual maintenance, please ensure practice of the following Do’s and Don’ts:
The manufacturer guarantees its products' materials and assembly in normal use will remain free
of defects for a period of FIVE years from the date of purchase.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment.
End user must follow the specific operating instructions for sat isfying RF exposure compliance.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
The portable device is designed to meet the requirements for exposure to radio waves
established by the Federal Communications Commission (USA).
These requirements set a SAR limit of 4.0 W/kg averaged over one gram of tissue.
The highest SAR value reported under this standard during product certification for use when
properly worn on the extremity (hands/feet/ankle/wrist).

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Warning
EMC Guidance
APPENDIX APPENDIX
Table 1
Table 2
Guidance and manufacturer’s declaration-electromagnetic immunity
Immunity Test IEC 60601-1-2
Test level Compliance level
Guidance and manufacturer’s declaration - electromagnetic emissions
Emissions test Compliance
Warning: Don’t near active HF surgical equipment and the RF shielded room of an ME system
for magnetic resonance imaging, where the intensity of EM disturbances is high.
Warning: Use of this equipment adjacent to or stacked with other equipment should be avoided
because it could result in improper operation. If such use is necessary, this equipment and the
other equipment should be observed to verify that they are operating normally.
Warning: Use of accessories, transducers and cables other than those specified or provided by
the manufacturer of this equipment could could result in increased electromagnetic emissions
or decreased electromagnetic immunity of this equipment and result in improper operation.
Warning: Portable RF communications equipment (including peripherals such as antenna
cables and external antennas) should be used no closer than 30 cm (12 inches) to any part of
the iScale, including cables specified by the manufacturer. Otherwise,
degradation of the performence of this equipment could result.
RF emissions
CISPR 11 NOTE UTis the a.c. mians voltage prior to application of test level.
±8 kV contact
±2 kV, ±4 kV, ±8 kV, ±15 kV air
Not applicable
Not applicable
Not applicable
Not applicable
30 A/m
50 Hz/60 Hz
10 V/m
80 MHz-2.7 GHz
80% AM at 1 kHz
±8 kV contact
±2 kV, ±4 kV, ±8 kV, ±15 kV air
Not applicable
Not applicable
Not applicable
Not applicable
30 A/m
50 Hz/60 Hz
10 V/m
80 MHz-2.7 GHz
80% AM at 1 kHz
field
Electrostatic discharge (ESD)
IEC 61000-4-2
Electrical fast transient/burst
IEC 61000-4-4
Voltage dips, short
interruptions and voltage
variations on power supply
input lines
IEC 61000-4-11
Surge
IEC 61000-4-5
Power frequency magnetic
IEC 61000-4-8
Conducted RF
IEC 61000-4-8
Radiated RF
IEC 61000-4-3
Group 1
Class B
Not applicable
Not applicable
RF emissions
CISPR 11
Harmonic emissions
IEC 61000-3-2
Voltage fluctuations/flicker
emissions
IEC 61000-3-3
The ME EQUIPMENT or ME SYSTEM is suitable for home healthcare environments.
Guidance and manufacturer’s declaration-electromagnetic emissions and lmmunity.

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APPENDIX
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Table 3
Service Modulation
Guidance and manufacturer’s declaration - electromagnetic immunity
Test
Frequency
(MHz)
Maximum
Power
(W)
Compliance
level
(V/m)
IEC
60601-1-2
Test Level
(V/m)
Band
(MHz)
Distance
(m)
Pulse
modulation
18 Hz
FM ±5k Hz
deviation
1 kHz sine
Pulse
modulation
217 Hz
Pulse
modulation
217 Hz
Pulse
modulation
217 Hz
Pulse
modulation
217 Hz
Pulse
modulation
18 Hz
TETRA
400
GMRS 460,
FRS 460
LTE Band
13,
GSM
800/900,
TETRA 800,
iDEN 820,
CDMA 850,
LTE Band 5
GSM 1800;
CDMA 1900;
GSM 1900;
DECT;
LTE Band 1,
3, 4, 25;
UMTS
Bluetooth,
WLAN,
802.11
b/g/n, RFID
2450, LTE
Band 7
WLAN,
802.11
a/n
380-390
430-470
704-787
800-960
1700-
1990
2400-
2570
5100-
5800
385
450
710
745
780
810
870
930
1720
1845
1970
2450
5240
5500
5785
0.3 271.8
2 0.3 28
0.2 0.3 9
2 0.3 28
2 0.3 28
2 0.3 28
0.2 0.3 9
27
28
9
28
28
9
28
Radiated RF
IEC61000-4-3
(Test
specifications
for
ENCLOSURE
PORT
IMMUNITY to
RF wireless
communica-
tions
equipment)