Smartlink Medi-Link 100-824 User manual

MEDI-LINK GPRS/GSM
INSTALLATION MANUAL
Medi-Link GPRS/GSM Installation Manual Rev1.30
Part No. 100-824
Part No. 100-825
Part No. 100-827

“A division of NESS CORPORATION PTY LTD”
© Copyright SmartLink
November 2013
Unit 4/56 Norcal Rd,
Nunawading VIC 3131 Australia
Tel: [phone] Facsimile: [phone]
Email: smartl[email protected]om.au
Web Site: www.smartlink.com.au
Smartlink Medi-Link GPRS/GSM Installation Manual Rev1.30
Document Part Number: 890-438
For products: 100-824 Medi-Link GPRS/GSM Unit
100-825 Medi-Link 3G Unit
100-827 Medi-Link 3G + PSTN Unit
© 2012 Ness Corporation Pty Ltd ABN 28 069 984 372
Specifications may change without notice.
Ness Corporation manufacturing processes are accredited to ISO9001 quality standards and all possible care and diligence has been
applied during manufacture to ensure the reliable operation of this product. However there are various external factors that may
impede or restrict the operation of this product in accordance with the product’s specification.
These factors include, but are not limited to:
1. Erratic or reduced radio range. Ness radio products are sophisticated low power devices, however the presence of in-band radio
signals, high power transmissions or interference caused by electrical appliances such as wireless routers, cordless phones,
computers, TVs and other electronic devices may reduce the range performance. While such occurrences are unusual, they are
possible. In this case it may be necessary to either increase the physical separation between the Ness receiver and other devices or if
possible change the radio frequency or channel of the other devices.
2. Unauthorised tampering, physical damage, electrical interruptions such as mains failure, electrical spikes or lightning.

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1. Contents
1. Contents.......................................................................................................... 1
2. Equipment List.............................................................................................. 2
3. Overview..........................................................................................................2
4. SIM Card.......................................................................................................... 3
5. SIM Card Installation....................................................................................4
6. Quick Setup Guide....................................................................................... 5
7. Programming Using the Cancel & Help Button................................... 6
8. Product Type (Default = ADEMCO)..........................................................6
9. Programming Medi-Link GPRS/GSM Unit............................................. 7
9.1 To Enter Program Mode................................................................................... 7
9.2 Programming CLIENT ACCOUNT.................................................................. 7
9.3 Programming PHONE NUMBERS “GSM” – “If Required”.......................... 7
9.4 Programming SERVER “GPRS” – “If Required”........................................... 8
9.5 Programming SYSTEMS.................................................................................. 8
9.6 Programming CELLULAR................................................................................ 9
9.7 Programming REPORTS................................................................................10
9.8 To EXIT PROGRAM Mode............................................................................ 10
10. Signal Quality/Strength.......................................................................... 11
11. Setting the Time and Date..................................................................... 11
12. Up/Download Programmer Software..................................................12
13. Medi-Link UDP/SERVER Reporting.................................................... 13

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2. Equipment List
Medi-Link GPRS/GSM Unit (NB: Sim Card not included)
Antenna
Waterproof Pendant (Wristwatch & Neck Chain included)
17V AC 300mA Plug Pack (with integral earth)
Medi-Link GPRS/GSM User Manual
Medi-Link GPRS/GSM Installation Manual
3. Overview
The Medi-Link GPRS/GSM unit uses a Cellular Module to report using the mobile
network. The Cellular Module requires a SIM to connect to a particular network. The SIM
itself has various attributes that can be set by the network provider.
Some of these options are available for Medi-Link GPRS/GSM use, some can only be
viewed and some only the network provider can access. The Medi-Link GPRS/GSM unit
connects up to the mobile network so some aspects are similar to your everyday mobile
phone.

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4. SIM Card
NB: Sim Card not included in the Medi-Link GPRS/GSM unit. Caution should be taken
when purchasing SIM cards so that they have the desired network features available
for Medi-Link GPRS/GSM unit to function correctly. *Pin number must be Disabled*
The Medi-Link GPRS/GSM unit requires a SIM card (just like any mobile phone) from a
service provider.
Likewise, Medi-Link GPRS/GSM unit has ‘Program 10. CELLULAR-> SIM Identity’ to view
the unique international mobile equipment identity (IEMI) number.
The SIM itself is a small memory card that stores information about usage, account, and
network. When the Medi-Link GPRS/GSM unit is powered the cellular module uses the
information from the SIM to determine the type of communication the network provider has
allowed for the particular SIM. As a result some features may not be available due to
network restrictions.
The mobile network offers specific channels designed to efficiently communicate in a
particular manner.
The most common of these is the ‘Voice channel’. This channel assumes the
communication is voice in nature and thus processes the signal by sampling, slicing into
packets and compressing before transmitting,… and on the other side ….. uncompressing,
joining the packets back together and converting back to some sort of analogue voice signal.
This is ideal for voice as once it has been processed the voice can not deteriorate in the
transmission process. However this can process out the fine detail that is transmitted in the
modem signal.
For this reason the service providers have introduced the ‘Data channel’ where data can be
transmitted without the voice processing. When the Medi-Link GPRS/GSM unit reports, it
generates GPRS through the airways and or DTMFs through the voice channels. Again the
network processes can affect these signals, as such Medi-Link unit uses network generated
DTMFs on alternate reports in GSM mode only. Some networks may attempt to recognise
DTMF on voice channel and convert the signal to network generated DTMFs.