SmartRG SR506n User manual

/ Gateway User Manual
Model: SR506n
Release 1.0 December 2016
501 SE Columbia Shores Boulevard, Suite 500
Vancouver, Washington 98661 USA
[phone] / smartrg.com

Table of Contents
Introduction 4
Disclaimer 4
Copyright and Trademarks 4
Safety Warnings 4
FCC Information 5
Welcome! 6
Purpose & Scope 6
Intended Audience 6
Getting Assistance 6
Getting Familiar with your Gateway 7
LED Status Indicators 7
Connections 8
Buttons 9
On/Off Button 9
Reset Button 9
WPS Button 9
WiFi Button 9
Installing your SR506n Gateway 10
Logging in to your Gateway's UI 11
Device Info 12
Summary 12
WAN 13
Statistics 15
LAN 15
WAN Service 16
xTM 16
xDSL 17
References 21
Route 21
ARP 23
DHCP 24
Advanced Setup 25
Layer2 Interface 25
ATM Interface 25
PTM Interface 28
ETH Interface 30
WAN Service 31
PPP over Ethernet 31
IP over Ethernet 39
Bridging 48
LAN 51
IPv6 Autoconfig 55
Ethernet Config 56
NAT 58
Virtual Servers 58
Port Triggering 60
DMZ Host 62
Security 62
IP Filtering - Outgoing 63
IP Filtering - Incoming 64
MAC Filtering 66
Adding a MAC Filtering Rule 67
Parental Control 67
Time Restriction 68
URL Filter 69
Quality Of Service 70
QoS Config 70
Supported DSCP Values 71
QoS Queue Config 72
Wlan Queue 74
QoS Classification 74
QoS Port Shaping 78
Routing 80
Default Gateway 80
Static Route 80
Policy Routing 81
RIP (Routing Information Protocol) 82
DNS 83
DNS Server 84
Dynamic DNS 85
Static DNS 86
DSL 87
UPnP 89
DNS Proxy 90
Storage Service 90
Storage Device Info 90
User Accounts 91
Interface Grouping 92
IP Tunnel 94
IPv6inIPv4 94
IPv4inIPv6 95
IPSec 95
Advanced IKE Settings 98
Certificate 99
Local 99
Trusted CA 101
Multicast 102
Wireless 106
Basic 106
Security 109
Open and Shared Network Authentication 111
802.1X Network Authentication 112
WPA2 and Mixed WPA2/WPA Network Authentic-
ation 114
WPA2-PSK and Mixed WPA2/WPA-PSK Network
Authentication 115
MAC Filter 117
Wireless Bridge 118
Advanced 119
Station Info 124
Diagnostics 125
Diagnostics 125
Ping Host 126
Trace Route to Host 127
Management 127
Settings 128
Backup 128
Update 128
Restore Default 129
System Log 130
Security Log 131
SNMP Agent 132
Management Server 133
TR-069 134
STUN Config 136
Internet Time 137
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Table of Contents
Access Control 138
Accounts 138
Add an Account 138
Modify or Delete an Account 140
Default Passwords 141
Services 141
Passwords 143
Access List 144
Logout Timer 145
Update Software 146
Reboot 147
Logging Out 148
Q&A 149
Appendix A: Advanced Features 150
Connect-and-Surf (Automatic Broadband Con-
nection Configuration) 150
Activation (Automatic ACS Connection Con-
figuration) 150
TR-069 Remote Management: Automated Con-
figuration Server Support 150
Appendix B: Gateway Feature Comparison 152
Appendix C: FCC Statements 154
FCC - Part 68 154
REN (RINGER EQUIVALENT NUMBERS)
STATEMENT 154
IC-CS03 statement 154
FCC Statement 155
FCC Radiation Exposure Statement 155
Canada Statement 155
5GHz 156
Revision History 157
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Introduction
Disclaimer
SmartRG does not assume any liability arising out of the application or use of any products, or software described herein. Neither
does it convey any license under its patent rights nor patent rights of others. SmartRG further reserves the right to make changes to
any products described herein without notice. This publication is subject to change without notice.
Any trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective
owners.
Copyright and Trademarks
Copyright © 2016 by SmartRG, Inc.
The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, trans-
lated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, pho-
tocopying, manual, or otherwise, without the prior written permission of SmartRG, Inc.
Published by SmartRG, Inc. All rights reserved.
Safety Warnings
For your safety, be sure to read and follow all warning notices and instructions.
lTo reduce the risk of fire, use only No. 26 AWG (American Wire Gauge) or larger telecommunication line cord.
lDo NOT open the device or unit. Opening or removing covers can expose you to dangerous high voltage points or other risks.
ONLY qualified service personnel can service the device. Contact your vendor for further information.
lUse ONLY the dedicated power supply for your device. Connect the power cord or power adapter to the correct supply
voltage (110V AC in North America or 230V AC in Europe).
lDo NOT use the device if the power supply is damaged as it might cause electrocution.
lIf the power supply is damaged, remove it from the power outlet.
lDo NOT attempt to repair the power supply. Contact your local vendor to order a new power supply.
lPlace connecting cables carefully so that no one will step on them or stumble over them.
lDo NOT allow anything to rest on the power cord and do NOT locate the product where anyone can walk on the power cord.
lIf you wall mount your device, make sure that no electrical, gas, or water pipes will be damaged.
lDo NOT install nor use your device during a thunderstorm. There may be a remote risk of electric shock from lightning.
lDo NOT expose your device to dampness, dust, or corrosive liquids.
lDo NOT use this product near water, for example, in a wet basement or near a swimming pool.
lMake sure to connect the cables to the correct ports.

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lDo NOT obstruct the device ventilation slots, as insufficient airflow may harm your device.
lDo NOT store things on the device.
lConnect ONLY suitable accessories to the device.
FCC Information
See Appendix C: FCC_Statements.

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Welcome!
Thank you for purchasing this SmartRG product.
SmartRG proudly brings you the best, most innovative broadband gateways available. SmartRG enables service providers to monitor,
manage, and monetize the connected home through the design and production of reliable and highly interoperable hardware and
software solutions.
As an early innovator in TR-069 remote management technology, SmartRG offers the finest in managed broadband and home net-
working solutions. Our products leverage various broadband access technologies and are outfitted with highly customizable soft-
ware, meeting diverse service provider requirements. Based in the USA, SmartRG provides local, proactive software development
and customer support. In the rapidly evolving broadband market, SmartRG helps service providers keep their businesses on the cut-
ting edge through its laser-focused product line, leveraging the very latest in broadband access and home networking technologies.
SmartRG solutions enable service providers to improve their bottom line by reducing service costs and increasing customer sat-
isfaction.
Learn more at www.SmartRG.com.
Purpose & Scope
The purpose and scope of this document is to provide SmartRG customers with installation, configuration and monitoring information
for the SR506n CPE.
Intended Audience
This document is intended for Network Architects, NOC Administrators, Field Service Technicians, and other networking pro-
fessionals responsible for deploying and managing broadband access networks. Readers of this manual are assumed to have a basic
understanding of desktop computer operating systems, networking concepts and telecommunications.
Getting Assistance
Subscribers: If you require help with this product, please contact your service provider.
Service providers: If you require help with this product, please open a support request.

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Getting Familiar with your Gateway
This section contains descriptions of the SR506n gateway's lights, ports, and buttons.
LED Status Indicators
Your SmartRG gateway has several indicator lights (LEDs) on its exterior. The LED indicators are described below (from left to right).
INDICATOR ACTION DESCRIPTION
Power Device is powered on and operating normally.
Software is syncing.
The device is powered off.
DSL DSL link is established.
The DSL line is training.
The device is powered off.
Internet Internet link is established.
Data is being transmitted.
Internet interface is disconnected.
Authentication has failed.
LAN 1-4 Ethernet interface is connected.
Data is being transmitted.
Ethernet interface is disconnected.
USB 3G or USB flash disk is connected.
Data is being transmitted.
No signal is detected.

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Connections
Below is an illustration of the connectors located on the back of the SR506n gateway.
1 2 3
The buttons and ports located on the gateway are described below.
Feature Description
Top
WiFi Button used for enabling or disabling the 5 GHz wireless function.
WPS Button used for enabling or disabling the 2.4 GHz wireless function.
Rear panel
DSL The grey RJ11 port is used to connect your gateway to an Internet provider via a DSL service.
LAN 1 - 4 The yellow RJ45 ports can be used to connect client devices such as computers and printers to your gateway.
Power Use only the power supply included with your gateway. Intended for indoor use only.
On/Off Power switch.
Left side
USB Can transfer data, act as a printer interface, and handle a 3G accessory.
Reset The Reset button is a small hole in the gateway's enclosure with the actual button mounted behind the surface. This
style of push-button prevents the gateway from being inadvertently reset during handling. Reset must be actuated
with a paper clip or similar implement.
The Reset button is located on the left side of the unit. Press the button for at least 1 second and release. The factory
default settings are restored.

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Buttons
On/Off Button
The On/Off button is located on the back of the gateway and turns the gateway on and off.
Reset Button
The Reset button is a small hole in the gateway's enclosure with the actual button mounted behind the surface. This style of push-
button prevents the gateway from being inadvertently reset during handling. Reset must be actuated with a paper clip or similar
implement.
The Reset button is located on the backleft side of the unit.
This pin-hole sized reset button has three functions. The duration for which the button is held dictates which function is carried
out.
Hold Duration Effect
Less than 6
seconds
Performs a modem reset that is equivalent to the Reboot function in the gateway software.
6-20 seconds Performs the software equivalent to the Restore Defaults function in the gateway software.
20 or more seconds Changes the POWER LED to red and the gateway enters CFE mode which is a state associated with performing
firmware updates via Internet browser.
WPS Button
The WPS button is located on the top of the unit. It triggers WPS (Wi-Fi Protected Setup™) mode. WPS is a standard means for cre-
ating a secure connection between your gateway and various wireless client devices. It is designed to simplify the pairing process
between devices.
If you have client devices that support WPS, use this button to automatically configure wireless security for your network. For spe-
cific instructions, refer to the Quick Start Guide included with your gateway. Also see the Wireless section of this manual.
WiFi Button
The WiFi button is located on the top of the unit and toggles the WiFi radio on and off.
To activate the WiFi radio, press and hold the WiFi button for 3-5 seconds and then release. Repeat this step to deactivate the WiFi
radio.

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Installing your SR506n Gateway
1. Plug the power adapter into the wall outlet and then connect the other end to the Power port of the gateway.
2. Connect the LAN port of the gateway to the network card of the PC using an Ethernet cable.
3. Turn on the unit by pressing the On/Off button on the side of the gateway.
Note: If you use 3G WAN service, connect the 3G USB data card to a USB port of the gateway. If you use the Ethernet uplink, connect
to the WAN interface using an Ethernet cable. You cannot use the xDSL uplink, 3G WAN service, and Ethernet uplink all at the same
time.
Your gateway is now automatically being set up to connect to the Internet. This process may take a few minutes to complete before
you can begin using your Internet applications (browser, email, etc.).
If you are unable to connect to the Internet, confirm that all cable connections are in place and the router’s power is turned on.

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Logging in to your Gateway's UI
To manually configure the SmartRG SR555acSR655ac gateway, access the gateway's embedded UI.
1. Open a Web browser on your computer.
2. Enter http://192.168.1.1 (the default IP address of the DSL gateway) in the address bar. The login page appears where you
can access the gateway's GUI or view the system log. For more information about configuring system logs, see the System Log
topic in this User Manual.
3. Click the Manage gateway (advanced) link at the top right of the page.
4. Enter the admin user name and password. The default admin username/password are admin/admin. The default user-
name/password of the common user are user/user. It is recommended that you change these default values after logging in
to the DSL gateway for the first time.
5. Click OK. The gateway interface appears, showing the Device Info summary page.

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Device Info
In this section, you can view information about your gateway's setup, status or nature of its connection with the provider and with
LAN devices. You cannot interact with or change the settings in this section.
Summary
When you log into the gateway interface, the Device Info summary page appears. This page displays details about the hardware and
software associated with your gateway. In addition, the current status of the WAN connection (if present) is shown.

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WAN
On this page, you can view information about the connection between your ISP and your gateway. The WAN interface can be DSL or
Ethernet and supports a number of Layer 2 and above configuration options (explained later in this document).

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In the left navigation bar, click Device Info >WAN. The following page appears.
The fields on this page are explained in the following table.
Field Name Description
Interface The connection interface (Layer 2 interface) through which the gateway handles the traffic.
Description The service description such ipoe_0_0_1, showing the type of WAN and its ID.
Type The service type. Options are PPPoE,IPoE, and Bridge.
VlanMuxId The VLAN ID. Options are Disabled or 0-4094.
IPv6 The state of IPv6. Options are Enabled and Disabled.
Igmp Pxy The IGMP proxy.
Igmp Src Enbl The IGMP source option is enabled for this connection.
MLD Pxy The MLD proxy.
MLD Src Enbl The MLD source option is enabled for this connection.
NAT The state of NAT. Options are Enabled and Disabled.
Firewall The state of the Firewall. Options are Enabled and Disabled.
Status The status of the WAN connection. Options are Disconnected,Unconfigured,Connecting, and
Connected.
IPv4 Address The obtained IPv4 address.
IPv6 Address The obtained IPv6 address.

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Statistics
In this section, you can view network interface information for LAN, WAN Service, xTM and xDSL. All data is updated in 15-minute
intervals.
LAN
On this page, you can view the received and transmitted bytes, packets, errors and drops for each LAN interface configured on your
gateway. Data is provided for the total bytes, packets, errors and drops as well as bytes and packets for multicast transmissions, and
packets for unicast and broadcast transmission. All local LAN Ethernet ports, Ethernet WAN ports and w10 (Wireless Interface) are
included.
In the left navigation bar, click Device Info >Statistics. The Statistics - LAN page appears where you can view detailed information
about the status of your LAN.
To reset the counters, click Reset Statistics near the bottom of the page.
The fields on this page are explained in the following table.
Field Name Description
Interface Available LAN interfaces. The only avalable option is LAN1.Options are LAN1 -LAN4,WAN (if con-
figured on your device), Wireless, and 2.4 Ghz and 5 Ghz.
Received &Transmitted columns
Bytes Number of packets in bytes.
Pkts Number of packets.
Errs Number of error packets.
Drops Number of dropped packets.

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WAN Service
On this page, you can view the received and transmitted bytes, packets, errors and drops for each WAN interface for your SmartRG
Gateway. Data is provided for the total bytes, packets, errors and drops as well as bytes and packets for multicast transmissions, and
packets for unicast and broadcast transmission. All WAN interfaces configured for your gateway are included.
In the left navigation bar, click Device Info >Statistics >WAN Service. The Statistics - WAN page appears where you can view
detailed information about the status of your WAN.
To reset the counters, click Reset Statistics near the bottom of the page.
The fields on this page are explained in the following table.
Field Name Description
Interface Available WAN interfaces. Options are: atm,ptm, and eth.
Description Service description. Options are: pppoe,ipoe, and bridge.
Received &Transmitted columns
Bytes Number of packets in bytes.
Pkts Number of packets.
Errs Number of error packets.
Drops Number of dropped packets.
xTM
On this page, you can view the ATM/PTM statistics for your gateway. All WAN interfaces configured for your SmartRG gateway are
included.
In the left navigation bar, click Device Info >Statistics >xTM. The Interface Statistics page appears.
To reset these counters, click Reset near the bottom of the page.

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The fields on this page are explained in the following table.
Field Name Description
Port Number Statistics for Port 1, or both ports if Bonded.
In Octets Total quantity of received octets.
Out Octets Total quantity of transmitted octets.
In Packets Total quantity of received packets.
Out Packets Total quantity of transmitted packets.
In OAM Cells Total quantity of received OAM cells.
Out OAM Cells Total quantity of transmitted OAM cells.
In ASM Cells Total quantity of received ASM cells.
Out ASM Cells Total quantity of transmitted ASM cells.
In Packet Errors Total quantity of received packet errors.
In Cell Errors Total quantity of received cell errors.
xDSL
On this page, you can view the DSL statistics for your gateway. All xDSL (VDSL or ADSL) interfaces configured for your SmartRG gate-
way are included. The terms and their explanations are derived from the relevant ITU-T standards and referenced accordingly.

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1. In the left navigation bar, click Device Info >Statistics >xDSL. The Statistics - xDSL page appears.
2. To run an xDSL Bit Error Rate (BER) test which determines the quality of the xDSL connection:
a. Scroll to the bottom of the page and click xDSL BER Test. The ADSL BER Test dialog box appears.
b. In the Tested Time field, select the duration in seconds and click Start. Options range from 1second to 360 seconds.
The default is 20 seconds.
The test transfers idle cells containing a known pattern and compares the received data with this known pattern.

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Comparison errors are tabulated and displayed in the dialog box.
3. To reset the counters, click Reset Statistics at the bottom of the page.
The fields on this page are explained in the following table.
Field Name Description
Mode xDSL mode that the modem has trained under, such as ADSL2+, G.DMT, etc.
Traffic Type Connection type. Options are: ATM and PTM.
Status Status of the connection. Options are: Up,Disabled,NoSignal, and Initializing.
Link Power State Current link power management state (e.g., L0, L2, L3).
Downstream and Upstream columns
Line Coding (Trellis) State of theTrellis Coded Modulation. Options are On and Off.
SNR Margin (dB) The signal-to-noise ration margin (SNRM) is the maximum increase (in dB) of the received
noise power, such that the modem can still meet all of the target BERs over all the frame
bearers. [2]
Attenuation (dB) The signal attenuation is defined as the difference in dB between the power received at the
near-end and that transmitted from the far-end. [2]
Output Power
(dBm)
Transmission power from the gateway to the DSL loop relative to one Milliwat (dBm).
Attainable Rate
(Kbps)
The typically obtainable sync rate, i.e., the attainable net data rate that the receive PMS-TC
and PMD functions are designed to support under the following conditions:
lSingle frame bearer and single latency operation
lSignal-to-Noise Ratio Margin (SNRM) to be equal or above the SNR Target Margin
lBER not to exceed the highest BER configured for one (or more) latency paths
lLatency not to exceed the highest latency configured for one (or more) latency paths
lAccounting for all coding gains available (e.g., trellis coding, RS FEC) with latency
bound

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Field Name Description
lAccounting for the loop characteristics at the instant of measurement [2]
PhyR Status Physical Layer Retransmission feature status. Options are Inactive and Active.
G.inp Status The status of video data retrieval from the buffer. Options are Inactive and Active.
Rate (Kbps) The current net data rate of the xDSL link. Net data rate is defined as the sum of all frame
bearer data rates over all latency paths. [2]
Downstream and Upstream columns for DSL-specific fields only
B (# of bytes in Mux
Data Frame)
The nominal number of bytes from frame bearer #n per Mux Data Frame at Reference Point A
in the current latency path.
M (# of Mux Data
Frames in FEC Data
Frame
The number of Mux Data Frames per FEC Data Frame in the current latency path.
T (Mux Data Frames
over sync bytes)
The ratio of the number of Mux Data Frames to the number of sync bytes in the current
latency path.
R (# of check bytes
in FEC Data Frame)
The number of Reed Solomon redundancy bytes per codeword in the current latency path.
This is also the number of redundancy bytes per FEC Data Frame in the current latency path.
S (ratio of FEC over
PMD Data Frame
length)
The ratio of FEC over PMD Data Frame length.
L (# of bits in PMD
Data Frame)
The number of bits from the latency path included per PMD.
D (interleaver
depth)
The interleaving depth in the current latency path, used to manager error correction.
I (interleaver block
size in bytes)
The block sizeused for interleaving data transmissions.
N (RS codeword
size)
The size of the Reed-Solomon (RS) codeword used for managing error correction.
Delay (msec) The PMS-TC delay in milliseconds of the current latency path (or the lowest latency path
when running dual-latency paths).
INP (DMT symbol) The input level for DMT-managed DSL environments.
(End of DSL-specific field group)
OH Frames The number of xDSL OH Frames transmitted/received.
OH Frame Errors The number of xDSL OH Frames transmitted/received with errors.
RS Words The number of Reed-Solomon-based Forward Error Correction (FEC) codewords trans-
mitted/received.
RS Correctable
Errors
The number of Reed-Solomon-based FEC codewords received with errors that have been cor-
rected.
RS Uncorrectable
Errors
The number of Reed-Solomon-based FEC codewords received with errors that were not cor-
rectable.
RS Codewords
Received
(Visible only for gateways connected via DSL) Total number of Reed-Solomon Codewords
received.
RS Codewords Cor-
rected
(Visible only for gateways connected via DSL) Total number of Reed-Solomon Codewords cor-
rected.