SMC Networks TigerStore SMCNAS04 User manual

USER GUIDE
SMCNAS04/
SMCNAS24
TigerStore™
SMB Network Attached Storage Server

SMCNAS04 / SMCNAS24
User’s Guide
March 2007

TRADEMARKS
all brand and product names are trademarks or registered trademarks of their respective
companies.
NOTE
the information in this manual is subject to change without notice.

i
SMC Networks, Inc. Warranty Statement
This SMC Networks, Inc. product comes with a 2-year limited warranty from the date of purchase.
SMC Networks, Inc. warrants in good operating condition for the warranty period. This warranty
does not include non-SMC Networks, Inc. installed components. If SMC Networks, Inc. product
malfunctions during the warranty period, SMC Networks, Inc. will, at its discretion, repair or
replace the product at no charge, provided the product has not been subjected to misuse, abuse or
non-SMC Networks, Inc. authorized alterations, modifications or repairs. When returning a
product, include your original proof of purchase. Return requests cannot be processed without
proof of purchase. Shipment of returned product to SMC Networks, Inc. is the responsibility of
the purchaser. All expressed and implied warranties for the SMC Networks, Inc. product line
including, but not limited to, the warranties of merchantability and fitness for a particular purpose,
are limited in duration to the above period.
Under no circumstances shall SMC Networks, Inc. Be liable in any way to the user for damages,
including any lost profits, lost savings or other incidental or consequential damages arising out of
the use of, or inability to use, the SMC Networks, Inc. products. SMC Networks, Inc. reserves the
right to revise or update its products, software, or documentation without obligation to notify any
individual or entity.
Important Notice
Please have your proof of purchase receipt to get warranty support. All defective products shall be
returned with a copy of proof of purchase. In no event shall SMC Networks, Inc. 's liability exceed
the price paid for the product from direct, indirect, special, incidental, or consequential damages
resulting from the use of the product, its accompanying software, or its documentation. SMC
Networks, Inc. does not offer refunds for any product.
All rights reserved. SMC Networks, Inc. devices are designed for home or office use. SMC
Networks, Inc. cannot be made liable for any damages, loss of data or damage following thereof
(including, without limitation, damages for loss of business profits, business interruption, loss of
business information, or other pecuniary loss) arising out of the use of or inability to use this SMC
Networks, Inc. product, even if SMC Networks, Inc. has been advised of the possibility of such
damages.
We reserve the right to upgrade our products in keeping with technological advances.
SMC Networks, Inc. warrants your product against any defect in material and workmanship,
under normal use, for the designated warranty period. The warranty becomes effective from the
date of shipment. In the event this product is found to be defective within the warranty period,
SMC Networks, Inc. will, at its discretion, repair or replace the defective product.

This warranty is void if:
•The product was operated/stored in abnormal use or maintenance conditions
•The product is repaired, modified or altered
•The product was subjected to abuse, neglect, electrical fault, improper packaging,
accident or acts of nature
•The product was installed improperly
•The serial number of the product is defaced or missing
For storage products: Under various circumstances, such as damage from extreme conditions like
floods, power fluctuations, damage caused during the installation of the drive, damage caused by
improper or improperly used packaging, or physical misuse or abuse, the data on a disk drive may
be inaccessible through normal operations. However, the data may be recoverable through
extraordinary means offered through a specialized data recovery service.
SMC Networks, Inc. does not perform any data recovery services. If you are unable to access data
on your drive due to damage such as that mentioned above, you may wish to consider contacting
an independent data recovery service. The disk drives used in this product are covered under the
original manufacturer’s warranty.
SMC Networks, Inc. cannot be made liable for any damages or loss of data as a result of improper
use or damage to the disk drives. The disk drives used in this product are covered under the
original manufacturer’s warranty.
ii

iii
Safety Information
zWARNING:Before connecting to power, set the Voltage
Switch on the rear of your system to the voltage matching your area –
voltage rating 100~127 / 200~240 Vac. Device could be damaged when
the Voltage Switch is at the wrong position.
zMaximum operating ambient temperature 40 oC degree

iv
Model Information
Before accessing SMCNAS04 / SMCNAS24, please download JAVA Runtime
Environment (JRE) 6 “jre-6-windows-i586.exe” (click the link
http://java.sun.com/javase/downloads/index.jsp) and
install through your computer first. Otherwise, the NASDiscovery tool will not
work.
zSMCNAS04
NAS system without hard disk drives installed.
NOTE: Please follow SMCNAS04 / SMCNAS24 User’s Guide to do software/hardware
installations and start SMCNAS04 storage system management.
zSMCNAS24
NAS system with 4 hard disk drives installed with RAID configuration 5.
NOTE: Please skip software/hardware installations and go directly to Storage System
Management (3.2 of Chapter 3), or if you wish to change the preferred RAID configuration
click on “Back to Zero Disk” on the “Advanced” page of the NAS Discovery Tool and follow
the instructions (3.7 of Chapter 3).

v
Table of Contents
Safety Information............................................................................. iii
Model Information ............................................................................. iv
Chapter 1 Introduction....................................................................... 1
1.1 Package Contents...........................................................................2
1.2 Specifications ..................................................................................3
Hardware.........................................................................................3
Software ..........................................................................................3
1.3 System View ...................................................................................4
Front Components ..........................................................................4
Front Components (Compartment Door Open) ..............................6
Right-Side Components ..................................................................7
Left-Side Components ....................................................................8
Rear Components ...........................................................................9
Chapter 2 Setting Up........................................................................ 11
Step 1. Install the Hard Disks....................................................................11
Step 2. Connect to the Network ................................................................14
Step 3. Connect to Power .........................................................................15
Step 4. Configure Your Storage System...................................................16
Chapter 3 Configuring Your Storage System................................. 17
3.1 Installing the Storage System Management .................................18
3.2 Starting Storage System Management .........................................25
3.3 My NAS Page................................................................................27
System Setting ..............................................................................28
Network Setting.............................................................................30
3.4 Users & Groups Page ...................................................................32
Users.............................................................................................32
Groups ..........................................................................................36
Quota Management ......................................................................38
3.5 Shared Folders Page ....................................................................40
Add Shared Folder ........................................................................41
Assign Access...............................................................................42
3.6 Disk Page......................................................................................43
3.7 Advanced Page.............................................................................44
Alerts .............................................................................................45
Firmware .......................................................................................47

iTunes Server............................................................................... 49
Media Server................................................................................ 50
Printer Server ............................................................................... 52
UPS (Uninterruptible Power Supply)............................................ 53
USB Backup ................................................................................. 55
System Log .................................................................................. 56
Shut Down.................................................................................... 57
Reboot.......................................................................................... 59
Back to Zero Disk......................................................................... 61
3.8 Logging Out of Storage System Management............................. 63
Chapter 4 MAPPING SHARED FOLDER........................................... 65
4.1 The Input Limitation...................................................................... 66
Administrator Name ..................................................................... 66
Administrator Password ............................................................... 66
Host Name *................................................................................. 66
Workgroup Name *....................................................................... 67
CIFS User Name.......................................................................... 67
CIFS Group Name ....................................................................... 67
NFS Computer Description .......................................................... 67
NFS Computer Name (IP or Domain Name) ............................... 68
Shared Name ............................................................................... 68
SMTP Server Name ..................................................................... 68
Email Address .............................................................................. 68
IP, Subnet Mask, Gateway, DNS Address................................... 69
NTP Server Name........................................................................ 69
SMTP User Name ........................................................................ 69
vi

Chapter 1 Introduction
Your SMCNAS04 / SMCNAS24 is a storage solution for small and medium
business and home network environments. With its high-speed networked
storage, network users can easily access and share music, pictures, and video
files. Also, it has a program for discovering the storage system automatic
assigned IP address.
Your SMCNAS04 / SMCNAS24 storage system can accommodate up to four
hard disks with standard RAID 0, 1, 4, 5, and JBOD (future option) in BIG
configurations, providing up to 3 TB (terabytes) of shared network storage.
Supporting industry-standard protocols, you can easily add your storage device
into your existing network. In addition, network management and security are
extremely simplified through the Web-based User Interface (UI).
Additional features include:
zRAID Mode
zRAID Degrade
zRAID Rebuild
zQuota Management
zHW (hardware) Health Monitor
zUPS (uninterruptible power supply)
zReset to Factory Default Setting
zBackup
zEvent Log
zMedia Server
zMulti-language (future option)
zSoftware Shutdown by using Storage System Management
zFunction as a FTP server and printer server
zDHCP client support
1

1.1 Package Contents
Includes the following:
zSMCNAS04 / SMCNAS24 Storage System with Key
zPower Cord
zRJ-45 Ethernet Cable
zUtility Disc
zQuick Installation Guide
zWarranty Card
2

1.2 Specifications
NOTE: Specifications are subject to change without notice.
Hardware
Cabinet Form Factor
Small Tower
Processor
Agere NAS401
System Memory
128 MB of DDR2 SDRAM
Flash Memory
8 MB
Hard Disk Drive Bay/Type
Up to four 3.5-inch SATA (Serial ATA)
Storage Capacity
Using 750 GB drives provides up to 3.0 TB
USB-UPS Support
HID power device standard
Network
Auto MDIX Ethernet Port (10/100/1000 Mbps)
Power Supply
100~127/200~240 V 50/60 Hz 128 W
Dimension
(H)230 x (W)187 x (D)288 mm
Weight
6.3 kg (without HDD installed)
Environment
•Operating temperature:
0 0C (32 0F) to 40 0C (104 0F)
•Storage relative humidity:
5 % to 95 % non-condensing
Software
Network Client Support
•Microsoft Windows
•UNIX/Linux (future option)
•Macintosh (future option)
Network Protocol
•TCP/IP
•HTTP
•FTP
•SMB/CIFS
•NFS (future option)
RAID Migration (future option)
RAID Expansion (future option)
File Backup (under Microsoft Windows only)
•USB storage device to SMCNAS04 /
SMCNAS24
•PC to SMCNAS04 / SMCNAS24 (and vice
versa)
Hardware Monitor
Temperature Sensor
Disk Configuration
JBOD in BIG (future option), RAID 0/1/4/5
Application for NAS Management
•Data Sharing, Protection
•Data Backup and Recovery (optional)
•Web User Interface
Support Browser :
•Internet Explorer 6.0
•Firefox 2.0
Others
•English language support
•Simplified Chinese / Traditional Chinese /
Japanese / German / French / Italian / Spanish
language support (future option)
•Real Time Clock (RTC)
•Programmable system clock
•Network time protocol support
•Software power off
•Firmware upgradeable
•FTP server and printer server support
•Event logs and email alerts
3

1.3 System View
Front Components
Ref Component Description
nPower Button Turns the power on and off.
Power Indicator Shows the current power status.
POWER
ON
Glows blue when the power is on.
o
STANDBY Glows red when the system is in Standby mode
(power cord is connected to the outlet but storage system
is at standby situation).
4

Ref Component Description
Shows the current network status.
Glows green at 10/100 Mbps or blue at 1000 Mbps when
system is connected to the network.
pNetwork Indicator
Blinks green or blue to indicate system is trying to
establish a network connection.
RAID Indicator Shows the current RAID status.
Glows blue to indicate RAID function is implemented.
RAID
Blinks blue to indicate RAID function is rebuilding the
hard disk drive.
q
DIAG Glows red to indicate RAID function is inactive or
malfunctioning.
rHard Disk Drive
Compartment
Contains four hard disk drive slots.
Disk Information
Indicator
Shows the current hard disk drive status.
Glows blue to indicate hard disk drive/s is standby.
STATUS
Blinks blue to indicate hard disk drive/s read/write
function.
s
DIAG Glows red to indicate hard disk drive is inactive or
malfunctioning.
5

Front Components (Compartment Door Open)
Ref Component Description
nHard Disk Tray
Door Handle
Opens the hard disk tray.
6

Right-Side Components
Ref Component Description
nDoor Lock Locks the hard disk drive compartment door for security.
7

Left-Side Components
Ref Component Description
nUSB Port Connects a USB device, such as a USB disk, printer, or
USB-UPS.
8

Rear Components
Ref Component Description
nPower Connector Connects to the power cord.
oVoltage Switch Select the voltage matching your local standard setting.
pVentilation
Opening
Maintain proper operating temperature. Do not cover or
block the openings.
qReset Switch Allows you to reset the system to the factory default
username, password, and HDCP
rRJ-45 Connectors
0/1/2/3
Connects the LAN cable to any of the four connectors.
sUSB Ports Connects USB devices, such as a USB disk, printer,
and/or USB-UPS.
9

Chapter 2 Setting Up
Step 1. Install the Hard Disks
1. Insert the key and turn clockwise (n) to unlock and open the door (o).
2. Slide the latch toward the right to release the handle.
11

NOTE: Install the first hard disk on the lowest level tray first, the second hard disk on the
second lowest level tray, and so forth.
3. Pull the handle to slide the hard disk tray forward. Then, pull the hard disk
tray out of the device.
4. Unfasten four screws from each side of the hard disk tray and remove the
metal bracket.
NOTE: Store the metal bracket well in a safe place for future use.
12