SoftBank 920SH User manual

Introduction
Thank you for purchasing SoftBank 920SH.
.For proper handset use, read this guide beforehand.
.Keep this guide in a convenient place for reference.
.Accessible SoftBank services may vary by service area, subscription, etc.
SoftBank 920SH is compatible with both 3G and GSM network technologies.
Notes
.Copying this guide in whole or part without authorization is prohibited.
.Guide content is subject to change without prior notice.
.Efforts have been made to ensure the accuracy and clarity of this guide. Please contact
Customer Service, General Information (P. 1 4 - 3 8 ) about unclear or missing information.

i
1
2
3
4
5
6
7
8
9
10
11
12
13
14
Chapter Contents
At A Glance
Getting Started
Basic Operations
Calling
Messaging
Yahoo! Keitai & PC Site Browser
Digital TV
Camera & Imaging
Media Player & S! Applications
Handy Extras
Communication Services
Handset Security
Connectivity & File Backup
Handset Customization
Appendix

ii
Guide Usage Notes
Notes
Most operation descriptions are based on default settings with
handset in portrait position (P. 1 - 2 ) in Standby (P. 1 - 8 ).
Operations and results may differ by handset status.
Sample screenshots, etc. are provided for reference only.
Actual handset windows, menus, etc. may differ in appearance.
."(Japanese)" appears next to functions or applications which require
Japanese ability to use as intended.

iii
Table of Contents
Guide Usage Notes .......................... ii
Table of Contents ............................ iii
Accessories ...................................... v
Safety Precautions.......................... vi
Handset Parts ................................ 1-2
Display ........................................... 1-4
Charging Battery ........................... 1-7
Power On/Off ................................. 1-8
Keypad Lock .................................. 1-9
My Details .................................... 1-10
Cycloid Position .......................... 1-11
Mobile Manners ........................... 1-12
Security Codes ............................ 1-13
Menu Operations........................... 2-2
Multi Job ........................................ 2-3
Simple Menu .................................. 2-4
Font Size ........................................ 2-5
Standby Display Options.............. 2-6
Custom Screens............................ 2-8
Handset Responses...................... 2-9
Text Entry..................................... 2-10
User Dictionary............................ 2-15
Phone Book ................................. 2-16
Mail Groups ................................. 2-19
Data Folder .................................. 2-20
Memory Card ............................... 2-23
Additional Functions .................. 2-25
Voice Calling .................................. 3-2
Video Calling.................................. 3-4
Speed Dial ...................................... 3-5
Call Log .......................................... 3-6
Call Time & Call Cost .................... 3-7
Optional Services .......................... 3-8
Additional Functions................... 3-10
Emergency Calls ......................... 3-14
Messaging...................................... 4-2
Sending Messages ........................ 4-4
Additional Functions..................... 4-8
Incoming Messages .................... 4-10
Additional Functions................... 4-12
Handling Messages..................... 4-14
Chat Folder .................................. 4-16
Additional Functions................... 4-17
Internet Services ........................... 5-2
Yahoo! Keitai.................................. 5-3
PC Site Browser ............................ 5-4
Browsing ........................................ 5-5
Bookmarks & Saved Pages .......... 5-7
S! Quick News ............................... 5-8
S! Town & S! Loop......................... 5-9
Additional Functions................... 5-10
Digital TV........................................6-2
TV Player ........................................6-6
TV Timer .........................................6-8
Additional Functions.....................6-9
Camera ...........................................7-2
Photo Camera ................................7-4
Video Camera ................................7-5
Shooting Modes ............................7-6
Editing Images...............................7-8
Printing.........................................7-11
Additional Functions...................7-12
Media Player...................................8-2
Music ..............................................8-4
Video...............................................8-6
Playlists .......................................... 8-8
Editing Video .................................8-9
S! Applications ............................8-12
Additional Functions...................8-14
Pen Light ........................................9-2
Calendar & Tasks...........................9-3
Notepad ..........................................9-8
Expenses Memo ............................9-9
Voice Recorder ............................9-10
Osaifu-Keitai®/S! FeliCa ..............9-11
1Getting Started
2Basic Operations
3Calling
4Messaging
5
Yahoo! Keitai & PC Site Browser
6Digital TV
7Camera & Imaging
8
Media Player & S! Applications
9Handy Extras

iv
Table of Contents
Calculator .................................... 9-14
Alarms.......................................... 9-15
Wakeup TV................................... 9-17
Hour Minder................................. 9-19
World Clock ................................. 9-20
Stopwatch.................................... 9-21
Countdown Timer ....................... 9-22
S! Cast.......................................... 9-23
Document Viewer........................ 9-24
e-Books........................................ 9-25
Scan Barcode .............................. 9-26
Create QR Code .......................... 9-27
Scan Card .................................... 9-28
Text Scanner................................ 9-29
Additional Functions .................. 9-30
S! Friend's Status ....................... 10-2
S! Circle Talk................................ 10-5
Near Chat ..................................... 10-8
Handset Security......................... 11-2
Infrared......................................... 12-2
Bluetooth®................................... 12-6
Mass Storage............................. 12-10
Backup ....................................... 12-11
S! Addressbook Back-up (SAB) ..... 12-14
Phone Settings............................ 13-2
Display ......................................... 13-3
Ringtones & Sounds................... 13-5
Text Entry & Phone Book ........... 13-6
Calling .......................................... 13-7
Messaging.................................... 13-8
Yahoo! Keitai & PC Site Browser ... 13-10
Digital TV ................................... 13-11
Camera & Media Player ............ 13-13
S! Applications.......................... 13-14
Handy Extras ............................. 13-15
Communication Services ......... 13-16
Connectivity .............................. 13-17
Reset .......................................... 13-18
USIM Card .................................... 14-2
Battery.......................................... 14-4
Software Update.......................... 14-5
Troubleshooting .......................... 14-6
Key Assignments ........................ 14-9
Pager Codes .............................. 14-11
Character Codes ....................... 14-12
Specifications............................ 14-18
Menus......................................... 14-23
Index........................................... 14-29
Warranty & Service ................... 14-37
Customer Service ..................... 14-38
10 Communication Services
11 Handset Security
12 Connectivity & File Backup
13 Handset Customization
14 Appendix

v
Accessories
QBattery (SHBBG1)
QHeadphones (with Microphone) (Black, SHLBG1)
QUSB Cable (Complimentary sample)
QUtility Software (Japanese) (Complimentary sample)
Use specified Charger (sold separately) only.
Accessories
. For accessory-related information, please contact SoftBank Customer Center, General Information ( P. 1 4 - 3 8 ).
.In this guide, Headphones (with Microphone) is referred to as "Headphones."
.Utility Software is designed exclusively for 920SH. Download newest versions via SOFTBANK MOBILE Corp. Website (P.14-21).

vi
Safety Precautions
.Read safety precautions before using handset.
.Observe precautions to avoid injury to self or others, or damage to property.
.SoftBank is not liable for any damages resulting from use of this product.
QSymbols
Make sure you thoroughly understand these symbols before reading on. Symbols and their meanings are described below:
Safety Precautions
Before Using Handset
aDANGER Great risk of death or serious injury from improper use
aWARNING Risk of death or serious injury from improper use
aCAUTION Risk of injury or damage to property from improper use
Prohibited Actions Compulsory Actions Attention Required
bcdef
gh
a

vii
g
Use specified battery and Charger
only (P.v, P. 1 - 7 ).
Non-specified equipment use may cause
malfunctions, electric shock or fire due to
battery leakage, overheating or bursting.
b
Do not short-circuit Charger
terminals.
Keep metal objects away from Charger
terminals. Keep handset away from jewelry.
Battery may leak, overheat, burst or ignite
causing injury. Use a case to carry battery.
b
Prevent injury from battery leakage,
breakage or fire. Do not:
.Heat or dispose of battery in fire
.Open/modify/disassemble battery
.Damage or solder battery
.Use a damaged or warped battery
.Use non-specified charger (P. 1 - 7 )
.Force battery into handset
.Charge battery near fire or sources of
heat; or expose it to extreme heat
.Use battery for other equipment
g
If battery fluid gets in eyes, do not
rub; rinse with water and consult a
doctor immediately.
Eyes may be severely damaged.
b
Do not insert foreign objects into
the handset or Charger.
Do not insert metal or flammable objects into
handset or Charger; may cause fire or
electric shock. Keep out of children's reach.
d
Keep handset out of rain or extreme
humidity.
Fire or electric shock may result.
b
Keep handset away from
liquid-filled containers.
Keep the handset and Charger away from
chemicals or liquids; fire or electric shock
may result.
b
Do not place battery or handset in
ovens, microwave ovens, etc.
Battery or other parts may leak, burst,
overheat or ignite; may cause malfunction,
accident or injury.
c
Do not disassemble or modify
handset or related hardware.
.Do not open handset or Charger; may
cause electric shock or injury. Contact
SoftBank Customer Center, Customer
Assistance for repairs.
.Do not modify handset or Charger; fire or
electric shock may result.
b
Do not use Mobile Light near
people's faces.
Eyesight may be temporarily affected
leading to accidents.
CAUTION:
Use of controls, adjustments
or performance of procedure
other than those specified
herein may result in
hazardous radiation
exposure. As the emission level from Mobile Light
LED used in this product is harmful to the eyes, do
not attempt to disassemble the cabinet. Servicing is
limited to qualified servicing station only.
QMobile Light LED Properties
a) Emission Duration: Continuous
b) Wavelength
White: 400 - 700 nm
c) Maximum Emission Output
White: 240 μW (1.2 mW inside handset)
DANGER
Handset, Battery & Charger
Battery
WARNING
Handset, Battery & Charger
Mobile Light

viiiviii
h
If an abnormality occurs, or water/
foreign matter is inside handset:
If handset emits an unusual sound, smoke
or odor, or if water or foreign matter is inside
it, discontinue use; may cause fire or electric
shock. Turn off handset, remove battery and
unplug AC Charger; contact SoftBank
Customer Center, Customer Assistance.
g
Keep handset off and Charger
disconnected near gas stations or
places with fire/explosion risk.
Handset use near petrochemicals
or other flammables may cause fire/
explosion; turn handset off before
using S! FeliCa at gas stations
(cancel IC Card Lock beforehand).
b
Do not subject handset or Charger
to strong shocks or impacts.
.Avoid strong shocks to AC Charger while it
is plugged into the outlet; may cause
malfunction or injury.
.Strong shocks or impacts to handset or
Charger may cause malfunction or injury.
Should handset be damaged, remove
battery then contact SoftBank Customer
Center, Customer Assistance. Discontinue
handset use; fire or electric shock may
occur.
b
Take measures to prevent
accidents.
.Do not use handset while driving; park
beforehand. Phone use while driving is
prohibited by the Road Traffic Law
(revised November 1, 2004).
.Do not use Headphones while driving or
cycling. Accidents may result.
.Moderate volume outside, especially near
road/rail crossings, etc. to avoid accidents.
b
Do not swing handset by
Headphones or strap.
May result in injury or breakage.
g
Turn handset power off before
boarding aircraft.
Using wireless devices aboard aircraft may
cause electronic malfunctions or endanger
aircraft operation.
b
Do not remove protective film.
Display is protected with safety film;
removing/damaging film may cause injury in
case of Display breakage.
g
Adjust vibration and ringtone
settings:
Users with a heart condition/pacemaker/
defibrillator should adjust handset settings
accordingly.
g
During thunderstorms, turn power
off; find cover.
There is a risk of lightning strike or electric
shock.
b
Use only the specified voltage.
Non-specified voltages may cause fire or
electric shock.
.AC Charger: AC 100V-240V Input
,SoftBank is not liable for problems
resulting from charging battery abroad.
b
Do not use power adapters.
Using AC Charger with step-up/step-down
transformer may cause fire, electric shock or
damage.
e
Charger care
.Do not touch with wet hands. Electric
shock may occur. b
.Pull AC Charger straight out to unplug it;
may cause malfunction or injury.
.Do not use multiple cords in one outlet;
may cause excess heat/fire.
.Do not bend, twist, pull or set objects on
cord. Exposed wire may cause fire or
electric shock.
b
Do not short-circuit Charger terminals.
May cause overheating, fire or electric
shock. Keep metal away from terminals.
g
Damaged AC Charger cord:
May cause fire or electric shock; discontinue
use and purchase a new Charger.
h
During thunderstorms:
Unplug AC Charger to avoid damage, fire or
electric shock.
g
Charger use and children:
May cause electric shock/injury; keep out of
reach.
Handset Charger

ix
g
.If battery does not charge properly, stop
trying. Battery may overheat, burst or
ignite.
.At signs of a battery leak, avoid fire
sources. It may catch fire or burst.
g
If there is abnormal odor, excessive
heat, discoloration or distortion,
remove battery from handset.
It may leak, overheat or explode.
This section is based on "Guidelines on the Use of
Radio Communications Equipment such as Cellular
Telephones and Safeguards for Electronic Medical
Equipment" (Electromagnetic Compatibility
Conference, April 1997) and "Report of Investigation
of the Effects of Radio Waves on Medical
Equipment, etc." (Association of Radio Industries
and Businesses, March 2001).
g
Persons with implanted pacemaker/
defibrillator should keep handset
more than 22 cm away.
Radio waves can interfere with implanted
pacemakers or defibrillators causing such
devices to malfunction.
g
Turn handset off in crowds or trains
where persons with implanted
pacemaker/defibrillator may be near.
Radio waves can interfere with implanted
pacemakers or defibrillators causing such
devices to malfunction.
g
Observe these rules inside medical
facilities:
.Do not enter an operating room or an
Intensive or Coronary Care Unit while
carrying a handset.
.Keep handset off in hospitals, including
lobbies.
.Obey medical facility rules on mobile
phone use.
g
Consult electronic medical
equipment vendor on radio wave
effects.
a
Handset care
.Place handset on stable surfaces to avoid
malfunction or injury.
.Keep handset away from oily smoke or
steam. Fire or accidents may result.
.Cold air from air conditioners may
condense, resulting in leakage or burnout.
.Keep handset away from heat/direct
sunlight (e.g., inside vehicles, etc.).
Warping, discoloration or fire may occur.
Battery shape may be affected.
.Keep handset out of extremely cold places
to avoid malfunction or accidents.
.Keep handset away from fire sources to
avoid malfunction or accidents.
a
Usage environment
.Excessive dust may prevent heat release
and cause burnout or fire.
.Avoid using handset on the beach. Sand
may cause malfunction or accidents.
.Keep handset away from credit cards,
telephone cards, etc. to avoid data loss.
Battery Handset Use & Electronic Medical Equipment
CAUTION
Handset, Battery & Charger

xx
a
Handset temperature
Handset may become hot while in use.
Avoid prolonged contact with skin especially
at high temperature. May cause burn
injuries.
b
Avoid leaving handset in extreme
heat (inside vehicles, etc.).
Handset may become hot to the touch,
leading to burn injuries.
a
Volume settings
Moderate handset volume; excessive
volume may damage ears or hearing.
a
Headphones
.Do not force plugs or pull on cord; may
damage plugs or cord.
.Keep plugs clean to avoid noise and
malfunction.
b
Inside vehicles
Handset use may cause electronic
equipment to malfunction.
g
If you experience any skin irritation
associated with handset use,
discontinue handset use and
consult a doctor.
Metal and other materials (P. 1 4 - 1 8 ) may
cause skin irritation, rashes, or itchiness
depending on your physical condition.
b
AC Charger cord
.Grasp plug (not cord) to disconnect AC
Charger. May cause fire/electric shock.
.Keep cord away from heaters. Exposed
wire may cause fire or electric shock.
g
.Stop use if plug is hot or improperly
connected. May cause fire/electric shock.
b
Always charge handset in a
well-ventilated area.
Avoid covering/wrapping Charger; may
cause damage/fire.
h
During periods of disuse
Always unplug AC Charger after use.
h
Handset maintenance
Always disconnect AC Charger when
cleaning handset.
b
Do not throw or abuse battery. Battery may
overheat, burst or ignite.
b
Do not leave battery in direct sunlight or
inside a closed vehicle; may reduce battery
performance or overheat. An overheated
battery may cause fire.
f
Do not expose battery to liquids.
Performance may deteriorate.
g
If battery fluid contacts skin or clothes, rinse
with clean water immediately.
b
Do not dispose of an exhausted battery with
ordinary refuse; always tape over battery
terminals before disposal. Take battery to a
SoftBank shop, or follow the local disposal
regulations.
g
Keep battery out of children's reach.
a
.Charge battery in ambient temperatures
between 5oC and 35oC; outside this range,
battery may leak/overheat and
performance may deteriorate.
.If your child is using handset, explain all
instructions and supervise usage.
.If there is abnormal odor or excessive
heat, stop using battery and call SoftBank
Customer Center, Customer Assistance.
.Charge battery at least once every
six months; an uncharged battery may
become unusable.
Handset Charger Battery

xi
.SoftBank is not liable for any damages resulting
from accidental loss/alteration of handset or
Memory Card data. Keep a copy of Phone Book
entries, etc. in a separate place.
.Handset transmissions may be disrupted inside
buildings, tunnels or underground, or when
moving into/out of such places.
.Use handset without disturbing others.
.Handsets are radios as stipulated by the Radio
Law. Under the Radio Law, handsets must be
submitted for inspection upon request.
.Handset use near landlines, TVs or radios may
cause interference.
.Beware of eavesdropping.
Because this service is completely digital, the
possibility of signal interception is greatly reduced.
However, some transmissions may be overheard.
Eavesdropping
Deliberate/accidental interception of
communications constitutes eavesdropping.
.Never use handset while driving.
.Do not park illegally to use handset.
.Handset use may affect a vehicle's electronic
equipment.
Never use handset aboard aircraft (keep power off).
Handset use may impair aircraft operation.
.If handset is left with no battery or an exhausted
one, data may be altered/lost. SoftBank is not
liable for any resulting damages.
.Use handset between 5oC - 35oC (35% - 85%
humidity).
.Avoid extreme temperatures and direct sunlight.
.Exposing lens to direct sunlight may damage color
filter and affect image color.
.Clean handset with dry, soft cloth. Using alcohol,
thinner, etc. may damage it.
.Avoid scratching handset Display.
.When closing handset, keep straps, etc. outside to
avoid damaging the Display.
.Function Usage Limits
These functions are disabled after handset
upgrade/replacement or service cancellation:
Camera; Media Player; S! Applications; TV.
After a period of disuse, these functions may be
unusable; retrieve Network Information (P. 1 3 - 1 7 )
to restore usability.
.Handset is not water-proof. Avoid exposure to
liquids and high humidity (e.g., precipitation,
perspiration, beach, cold air from air conditioning,
toilet, bathroom, etc.).
.Avoid heavy objects or excessive pressure. May
cause malfunction or injury.
,Do not sit on handset in back pants pocket.
,Do not place heavy objects on handset inside
handbags, packs, etc.
.Connect only specified products to Headphone
Port. Other devices may malfunction or cause
damage.
.Always turn off handset before removing battery.
General Notes
General Use Inside Vehicles
Aboard Aircraft
Handset Care

xiixii
For body-worn operation, this phone has been
tested and meets RF exposure guidelines when
used with accessories containing no metal, that
position handset a minimum of 15 mm from the
body. Use of other accessories may not ensure
compliance with RF exposure guidelines.
.This device complies with part 15 of the FCC
Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that
may cause undesired operation.
.Changes or modifications not expressly approved
by the manufacturer responsible for compliance
could void the user's authority to operate the
equipment.
Your handset is a radio transmitter and receiver. It is
designed and manufactured not to exceed the
emission limits for exposure to radio frequency (RF)
energy set by the Federal Communications
Commission of the U.S. Government. The guidelines
are based on standards that were developed by
independent scientific organizations through
periodic and thorough evaluation of scientific
studies. The standards include a substantial safety
margin designed to assure the safety of all persons,
regardless of age and health. The exposure
standard for wireless handsets employs a unit of
measurement known as the Specific Absorption
Rate, or SAR. The SAR limit set by the FCC is
1.6 W/kg.
Highest SAR value:
This device was tested for typical body-worn
operations with the back of the handset kept 1.5 cm
from the body. To maintain compliance with FCC RF
exposure requirements, use accessories that
maintain a 1.5 cm separation distance between the
user's body and the back of the handset. The use of
beltclips, holsters and similar accessories should not
contain metallic components in its assembly.
The use of accessories that do not satisfy these
requirements may not comply with FCC RF
exposure requirements, and should be avoided.
The FCC has granted an Equipment Authorization
for this model handset with all reported SAR levels
evaluated as in compliance with the FCC RF
emission guidelines. SAR information on this model
handset is on file with the FCC and can be found
under the Display Grant section of
http://www.fcc.gov/oet/ea/ after searching on the
corresponding FCC ID (see table above).
Additional information on Specific Absorption Rates
(SAR) can be found on the Cellular
Telecommunications & Internet Association (CTIA)
Website at http://www.phonefacts.net.
Your mobile device is a radio transmitter and
receiver. It is designed not to exceed the limits for
exposure to radio waves recommended by
international guidelines. These guidelines were
developed by the independent scientific organization
ICNIRP and include safety margins designed to
assure the protection of all persons, regardless of
age and health.
The guidelines use a unit of measurement known as
the Specific Absorption Rate, or SAR. The SAR limit
for mobile devices is 2 W/kg.
As mobile devices offer a range of functions, they
can be used in other positions, such as on the body
as described in this user guide*.
Highest SAR value:
As SAR is measured utilizing the device's highest
transmitting power the actual SAR of this device
while operating is typically below that indicated
above. This is due to automatic changes to the
power level of the device to ensure it only uses the
minimum level required to reach the Network. The
World Health Organization has stated that present
scientific information does not indicate the need for
any special precautions for the use of mobile
devices. They note that if you want to reduce your
exposure then you can do so by limiting the length of
calls or using a handsfree device to keep the mobile
phone away from the head and body.
*Please see Electromagnetic Waves on the left for
important notes regarding body-worn operation.
**Measured in accordance with international
guidelines for testing.
Electromagnetic Waves
FCC Notice
FCC RF Exposure Information
Model FCC ID At the Ear On the Body
920SH APYHRO00062 0.375 W/kg0.308 W/kg
European RF Exposure Information
Model At the Ear** On the Body
920SH 0.871 W/kg0.331 W/kg
Hereby, Sharp Telecommunications of Europe Ltd, declares
that 920SH is in compliance with the essential requirements
and other relevant provisions of Directive 1999/5/EC.
A copy of the original declaration of conformity for each
model can be found at the following Internet address:
http://www.sharp.co.jp/k-tai/
Declaration of Conformity

xiii
Copyright laws protect sounds, images, computer
programs, databases, other materials and copyright
holders. Duplicated material is limited to private use
only. Use of materials beyond this limit or without
permission of copyright holders may constitute
copyright infringement, and be subject to criminal
punishment. Comply with copyright laws when using
images captured with handset camera.
Licensed by QUALCOMM Incorporated under one
or more of the following United States Patents
and/or their counterparts in other nations:
4,901,307 5,490,165 5,056,109 5,504,773
5,101,501 5,506,865 5,109,390 5,511,073
5,228,054 5,535,239 5,267,261 5,544,196
5,267,262 5,568,483 5,337,338 5,600,754
5,414,796 5,657,420 5,416,797 5,659,569
5,710,784 5,778,338
Video recording and playback are based on MPEG-4 .
This product is licensed under the MPEG-4 Visual
Patent Portfolio License for the personal and
non-commercial use of a consumer to (i) encode
video in compliance with the MPEG-4 Video
Standard ("MPEG-4 Video") and/or (ii) decode
MPEG-4 Video that was encoded by a consumer
engaged in a personal and noncommercial activity
and/or was obtained from a licensed video provider.
No license is granted or implied for any other use.
Additional information may be obtained from MPEG
LA.
See http://www.mpegla.com.
This product is licensed under the MPEG-4 Systems
Patent Portfolio License for encoding in compliance
with the MPEG-4 Systems Standard, except that an
additional license and payment of royalties are
necessary for encoding in connection with (i) data
stored or replicated in physical media which is paid
for on a title by title basis and/or (ii) data which is
paid for on a title by title basis and is transmitted to
an end user for permanent storage and/or use. Such
additional license may be obtained from MPEG LA,
LLC.
See http://www.mpegla.com for additional details.
Handset employs RSA®BSAFE=
software developed by RSA Security
Inc.
RSA is a registered trademark of RSA
Security Inc.
BSAFE is a registered trademark of
RSA Security Inc. in the United States
and/or other countries.
This product is equipped
with JBlend=designed to
accelerate the
performance of Java=
Application.
Powered by JBlend=.
Copyright 1997-2007 Aplix
Corporation.
All rights reserved.
JBlend and JBlend-related brands are trademarks or
registered trademarks of Aplix Corporation in Japan
and other countries.
Java and Java-related brands are trademarks or
registered trademarks of Sun Microsystems, Inc. in
the United States and other countries.
microSD=and miniSD=are trademarks of the SD
Card Association.
This product employs NetFront Browser (Internet
browser) and NetFront SMIL Player developed by
ACCESS Co., Ltd.
Copyrightc1996-2007 ACCESS Co., Ltd.
ACCESS and NetFront are trademarks or registered
trademarks of ACCESS Co., Ltd. in Japan or other
countries.
This product includes a module developed by
Independent JPEG Group.
IrSimple=, IrSS=and IrSimpleShot=are
trademarks of the Infrared Data Association®.
Copyrights
The software contained in handset is copyrighted
material; copyright, moral right and other related
rights are protected by copyright laws. Do not
copy, modify, alter, disassemble, decompile or
reverse-engineer the software, and do not
separate it from hardware in whole or part.

xivxiv
Bluetooth is a registered trademark of the Bluetooth
SIG, Inc.
The Bluetooth word mark and logos are owned by
the Bluetooth SIG, Inc. and any use of such marks
by SHARP is under license.
The frequency band utilized by handset Bluetooth®
function is shared with industrial, scientific or
medical equipment, including household microwave
ovens, etc., and used by radio stations, amateur
radio stations, etc. (hereinafter "other radio
stations").
1 Before using Bluetooth®, visually confirm that no
other radio stations sharing the same frequency
band are in use nearby.
2 Should interference occur between handset and
other radio stations, move or cancel Bluetooth®
function immediately.
3 For additional information and support, contact
us at the following number.
SoftBank Customer Center, General Information
From a SoftBank handset, call toll free at 157 for
General Information.
From landlines, see P. 1 4 - 3 8 "Customer Service."
This radio station utilizes 2.4 GHz band with FHSS
modulation. Maximum transmission radius is
10 meters (32 feet).
Microsoft®Word is a product name of Microsoft
Corporation in the United States.
Microsoft, PowerPoint and Excel are registered
trademarks of Microsoft Corporation in the United
States and/or other countries.
Powered by Mascot Capsule®/Micro3D Edition=
Mascot Capsule is a registered trademark of HI
Corporation.
c2002-2007 HI Corporation. All rights reserved.
FeliCa is a contactless IC card technology
developed by Sony Corporation.
FeliCa is a registered trademark of Sony
Corporation.
mis a registered trademark of FeliCa Network, Inc.
Osaifu-Keitai is a registered trademark of NTT
DoCoMo, Inc.
QR Code is a registered trademark of DENSO
WAVE INCORPORATED.
This product employs Adobe®
Flash®Lite=technology developed
by Adobe Systems Incorporated.
Copyrightc1995-2007 Adobe
Macromedia Software LLC. All
rights reserved.
Adobe and Flash are either trademarks or registered
trademarks of Adobe Systems Incorporated in the
United States and/or other countries.
Document Viewer is enabled
by Picsel Technologies.
Picsel, Picsel Powered, Picsel
Viewer, Picsel File Viewer,
Picsel Document Viewer, Picsel PDF Viewer and the
Picsel cube logo are trademarks or registered
trademarks of Picsel Technologies Ltd.
Cycloid is a registered trademark of SHARP
Corporation.
Chaku-Uta and Chaku-Uta Full are registered
trademarks of Sony Music Entertainment (Japan)
Inc.
BookSurfing®is a registered trademark of CELSYS
Inc., Voyager Japan, Inc. and INFOCITY Inc.
SOFTBANK, SoftBank and the SoftBank logo are
trademarks or registered trademarks of SOFTBANK
CORP. in Japan and other countries.
Yahoo! and the Yahoo! and Y! logos are trademarks
or registered trademarks of Yahoo! Inc.
CP8 PATENT
Video Call, S! Application, Custom Screen, Sky Mail,
Movie Sha-mail, Sha-mail, 3D Pictogram, Input
Memory, Near Chat, Multi Job, S! Mail, Arrange Mail,
Feeling Mail, S! Cast, S! Town, S! Loop, PC Site
Browser, Weather Indicator, S! Quick News,
S! Addressbook Back-up, S! Circle Talk, S! Friend's
Status, Lifestyle-Appli, S! Familiar Usability, S! Music
Connect and Secure Remote Lock are trademarks
or registered trademarks of SOFTBANK MOBILE
Corp.
Other company and product names mentioned
herein are trademarks or registered trademarks of
their respective owners.

xv
920SH meets the government's requirements
for exposure to radio waves.
These requirements are based on scientific basis to
assure that radio waves emitted from mobile phones
and other handheld wireless devices do not affect
human health. They require that the Specific
Absorption Rate (SAR), which is the unit of
measurement for the amount of radiofrequency
absorbed by the body, shall not exceed 2 W/kg*.
This limit includes a substantial safety margin
designed to assure the safety of all persons,
regardless of age or health, and meets the
international standard set by International
Commission on Non-Ionizing Radiation Protection
(ICNIRP) in cooperation with World Health
Organization (WHO).
All mobile phones, prior to product launch, must be
certified as compliant with government requirements
as stipulated by the Radio Law. 920SH has been
granted Technical Regulations Conformity
Certification by TELECOM ENGINEERING
CENTER. Its highest SAR value is 0.496 W/kg. This
value was obtained by TELECOM ENGINEERING
CENTER as part of the certification process. SAR
tests were conducted with handset transmitting at its
highest certified power level in accordance with
testing methods set by the government. While there
may be differences between the SAR levels for
various handsets, they all meet the governmental
requirements for safe exposure. The actual SAR
level of the handset while operating can be well
below the highest value. This is because the
handset is designed to operate at multiple power
levels so as to use only the power required to reach
the Network.
Additional information on SAR can be obtained on
the following Websites.
Ministry of Internal Affairs and Communications
http://www.tele.soumu.go.jp/e/ele/index.htm
Association of Radio Industries and Businesses (ARIB)
http://www.arib-emf.org/initiation/sar.html (Japanese)
*Requirements are stipulated in Radio Law
(Ordinance Regulating Radio Equipment, Article
14-2)
Specific Absorption Rate (SAR)

1
1- 1
Getting Started
P. 1 - 2
Handset Parts ................................. 1-2
Display ............................................ 1-4
Indicators ......................................... 1-4
Viewing Display ............................... 1-6
Charging Battery............................ 1-7
Power On/Off .................................. 1-8
Keypad Lock................................... 1-9
My Details ..................................... 1-10
My Number.....................................1-10
Cycloid Position........................... 1-11
Mobile Manners............................ 1-12
Security Codes ............................ 1-13

1- 2
Handset Parts
1Earpiece
2Light Sensor
3Display
4Speaker
5Microphone
6Memory Card Slot (with Slot Cover)
7Charger Terminal
8Strap Eyelet
9Headphone Port (with Port Cover)
aInfrared Port
bExternal Device Port (with Port Cover)
cInternal Antenna Location
dExternal Display
eSmall Light
fAntenna (for TV reception)
gExternal Camera (lens cover)
hMobile Light
imLogo
jBattery Cover
Handset is closed.
Handset is open. Place or
answer calls, enter text, etc.
Open handset and rotate Display
90 degrees clockwise.
Do not forcefully rotate Display; damage
may result.
Handset Parts
4
5
c
d
e
1
2
3
i
j
g
h
b
a
6
79
8
f.Do not cover or place stickers, etc. over
Light Sensor or Internal Antenna area.
.Replace Port/Slot Cover after Port/Slot
use.
Display Positions
Closed Position
Portrait Position
Cycloid Position
When Carrying Handset
.Keep Display in closed position to avoid
damaging the handset/Display.

Getting Started
1- 3
Handset Parts
Keys are indicated in this guide as shown.
1Multi Selector (right) d
Open records of Received Calls.
2Multi Selector (up) a
Open Standby Window.
3Center Key %
Open Main Menu. Long Press to activate/
cancel Keypad Lock.
4Multi Selector (left) c
Open records of Dialled Numbers.
5Mail Key B
Open Messaging menu. Long Press to
open S! Mail Composition window.
6Start Key !
Open records of All Calls.
7Clear/Back Key $
Play Answer Phone messages. Long
Press to activate/cancel Answer Phone.
8Shortcuts & A/a Key '
Open Shortcuts menu.
9Keypad 0- 9
Enter numbers to place calls or access
functions (Quick Operations). Long Press
to use function shortcuts.
anKey (
Long Press to open My Status.
bMulti Job/Manner Key )
Toggle handset modes. Long Press to
activate/cancel Manner mode.
cYahoo! Keitai Key A
Connect to Yahoo! Keitai portal. Long
Press to open Yahoo! Keitai menu.
dPower On/Off Key "
Toggle Standby display. Long Press to
turn handset power off.
eMulti Selector (down) b
Open Phone Book. Long Press to create
new Phone Book entries.
fTV/Text Key &
Activate TV. Long Press to open Change
Menu window.
g# Key #
Long Press to activate/cancel Manner
mode.
hS! Circle Talk Key H
[Portrait] Use S! Circle Talk.
.Happears next to S! Circle Talk
Key.
iVolume Up/Zoom Key E
[Portrait] Increase Earpiece Volume.
[Closed] Scroll indicators on External
Display. Long Press to check S! FeliCa
balance.
jVolume Down/Zoom Key F
[Portrait] Decrease Earpiece Volume.
[Closed] Scroll indicators on External
Display.
kRecord/Shutter Key D
[Portrait] Long Press to activate mobile
camera.
[Closed] Toggle Clock view. Long Press
to illuminate Mobile Light.
Handset Keys
1
2
3
4
5
d
e
f
g
c
6
8
7
9
a
b
h
i
j
k
Side Keys

1- 4
Display
QBasic Status
*The more bars the better.
QFunction Status
QNotifications
QWarnings
QTransmissions
Indicators
Display Indicators
1!Signal strength* (i: within 3G
range, j: within GSM range)
2"Packet transmission available
30Battery strength (Kmay appear
instead.)
1
FActive S! Application
<Paused S! Application
gMusic playback in progress
HTV recording in progress
2
7Memory Card in use
8Memory Card formatting
OTV Timer/TV Recording Timer set
3rMusic playback in progress (via
Bluetooth®)
47 Multiple functions (Multi Job) active
13
2
1
2
3
4
1CUnread mail
BUnread Delivery Report
2
:Answer Phone active & message
recorded
lAnswer Phone canceled &
message recorded
3NNew Voicemail
4
EUnread S! Cast info
9Software Update result
5Unread S! Quick News info
5SContents Key received
6eUnread S! Friend's Status
notification
1AMail memory low
2OMessage delivery failure
3; Memory Card unusable/misinserted
2
3
1
5
4
6
2
3
1
1
BWaiting/packet transmission in
progress
MSSL browsing in progress
4Packet transmission protocol
ready
2
CReceiving mail
DSending mail
DS! Friend's Status online
dS! Friend's Status registration
request received
38Software Update in progress
4%Infrared transmission ready
5
IUSB Cable connected
:USB transmission in progress
fInfrared transmission in progress
gBluetooth®transmission ready
hBluetooth®transmission in
progress
hBluetooth®talk in progress
9S! Addressbook Back-up
transmission in progress
CPC Site Browser in use
6UWeather Indicator
2
1
6
5
4
3