SoftBank 004Z User manual

Introduction
Thank you for purchasing SoftBank 004Z wireless broadband modem.
•SoftBank 004Z is referred to as "modem" in this guide.
•Read this guide thoroughly beforehand for proper usage.
•Accessible services may be limited by contract conditions or service area.
•This modem is compatible with 3G network technologies.
Notes
· Unauthorized copying of any part of this guide is prohibited.
· Contents are subject to change without prior notice.
· Steps have been taken to ensure the accuracy of descriptions in this guide. If you find inaccurate or missing
information, contact SoftBank Mobile Customer Center, General Information (P.7-3).

ii
Getting Started 1
Setup (Windows PC) 2
Windows Utility Operation Guide
Setup (Mac)
Mac Utility Operation Guide
Troubleshooting
Appendix
3
4
5
6
7
Chapter Contents
At a Glance

iii
Contents
Contents..........................................iii
Introduction.................................... iv
Safety Precautions........................... v
General Notes................................. ix
Trademarks ...................................... x
1 Getting Started
Getting Started.............................1-2
Package Contents..........................1-2
Parts & Functions...........................1-2
USIM Card......................................1-3
SD Card ..........................................1-4
2 Setup (Windows PC)
Setup (Windows PC).....................2-2
Device Recognition
(Windows PC) ................................2-2
Software Installation
(Windows PC) ................................2-2
Device Removal (Windows PC).....2-9
3 Windows Utility Operation Guide
SoftBank 004Z Utility Operations
Guide (Windows PC) ....................3-2
Overview........................................3-2
Packet Communication Settings ..3-3
Connecting/Disconnecting............3-4
Connection Record........................3-5
4 Setup (Mac)
Setup (Mac)...................................4-2
Device Recognition (Mac).............4-2
Software Installation (Mac)..........4-2
Device Removal (Mac)...................4-6
5 Mac Utility Operation Guide
SoftBank 004Z Utility Operations
Guide (Mac) ..................................5-2
Overview........................................5-2
Packet Communication Settings ...5-3
Connecting/Disconnecting............5-4
Connection Record........................5-5
Conrming Settings......................5-6
6 Troubleshooting
Troubleshooting ...........................6-2
7 Appendix
Appendix ......................................7-2
Specications.................................7-2
Warranty & Service .......................7-2
Customer Service..........................7-3

iv
Operating Environment
Use modem in any of these operating environments:
•Compatible Operating Systems:
Windows XP Home Edition (Service Pack 2 or later)
Windows XP Professional (Service Pack 2 or later)
Windows Vista Home Basic (32-bit or 64-bit)
Windows Vista Home Premium (32-bit or 64-bit)
Windows Vista Business (32-bit or 64-bit)
Windows Vista Ultimate (32-bit or 64-bit)
Windows 7 Starter Edition (32-bit)
Windows 7 Home Premium (32-bit or 64-bit)
Windows 7 Professional (32-bit or 64-bit)
Windows 7 Ultimate (32-bit or 64-bit)
Mac OS X 10.4 to 10.6 (Intel)
Compatible OS includes both English and Japanese versions.
•Memory Requirements:
Windows XP: 256MB (512MB+ recommended)
Windows Vista: 512MB (1GB+ recommended)
Windows 7 (32-bit): 1GB+
Windows 7 (64-bit): 2GB+
Mac OS X: 256MB (512MB+ recommended)
•Available Hard Disk Capacity:
50MB required (100MB+ recommended)
•PC Interface: USB 2.0
Use outside these environments may affect performance.
Operating environment (hardware, connected peripherals,
installed applications, etc.) may also affect performance.
• For PC support, OS version upgrade information, etc., see
corresponding manufacturer's product support documentation.
Usage Conditions
•This modem is for use within SoftBank Mobile service areas/areas
covered by SoftBank Mobile Global Roaming Service.
•Even within service area, transmissions may be disrupted inside
buildings, aboard trains, inside tunnels, underground, behind
buildings, in valleys, etc. Signal may be weak in some areas.
•Extremely strong or weak signals may disrupt transmissions.
•Modem transmissions are highly secure, however, eavesdropping
can occur. Please use accordingly.
•This modem is a radio as stipulated by the Radio Law. Under this
law, it must be submitted for inspection upon request.
•In public places please use modem without disturbing others.
•USIM Card must be installed for modem use.
•SoftBank Mobile is not liable for any damages/recovery costs
associated with modem use.
Read Safety Precautions before using modem.
User Guide
•Read Safety Precautions before using modem.
•Observe precautions to avoid injury or property damage.
•SoftBank Mobile is not liable for any damages from modem use.
Introduction

v
Labels
These labels indicate the degree of risk from improper use.
Make sure you thoroughly understand meanings before
reading on.
Great risk of death or serious injury1
Risk of death or serious injury1
Risk of injury2or damage to property3
1 Includes blindness, wounds, low/high heat burns, electric
shock, bone fractures, poisoning or other physical harm with
aftereffects, or requiring hospitalization or ongoing hospital
visits.
2 Includes wounds, burns, electric shock or other physical harm
not requiring hospitalization or ongoing hospital visits.
3 Includes damage to home, furniture, livestock, pets, etc.
Safety Precautions
Symbols
These symbols indicate prohibited or compulsory actions.
Make sure you thoroughly understand meanings before
reading on.
Prohibited
Prohibited actions
Do Not
Disassemble
Disassembly prohibited
Avoid Liquids
Or Moisture
Exposure to liquids prohibited
Compulsory
Compulsory actions
Safety Precautions

vi
Limitation of Liability
•SoftBank Mobile is not liable for any damages arising from
natural disasters such as earthquakes, lightning, storms and
floods, as well as fires through no fault of SoftBank Mobile,
acts by third parties, other accidents, improper use by the user,
whether intentionally or negligently, or use under other
abnormal conditions.
•SoftBank Mobile is not liable for incidental damages arising
out of the use or inability to use the product, including, but
not limited to, corruption or loss of data, lost business revenue
or suspension of business operations.
•SoftBank Mobile is not liable for any damages arising from
improper use not conforming to the instructions in the
instruction manuals.
•SoftBank Mobile is not liable for any damages arising from
malfunctions caused by use in combination with connection
equipment or software that is not authorized for use by
SoftBank.
•SoftBank Mobile is not liable for any damages resulting from
accidental loss/alteration of any downloaded data.
•SoftBank Mobile is not liable for corruption or loss of stored
data resulting from failures or malfunctions of the product,
regardless of the cause. Make sure to keep a separate memo
of important data to limit damage caused by data corruption
or loss to a minimum.
Device & USIM Card
Do Not
Disassemble
Do not disassemble, modify or solder device or related
hardware.
May cause fire, injury, electric shock or malfunction.
Avoid Liquids
Or Moisture
Do not expose to liquids.
Do not leave device or related hardware wet after
exposure to water, pet urine, etc., and do not insert wet
device into PC. May cause overheating, electric shock,
fire, injury or malfunction. Use them in an appropriate
place properly.
Prohibited
Do not use or expose device or related hardware to
extreme heat (e.g., near fire or sources of heat, in direct
sunlight, inside vehicles, etc.).
May cause warping or malfunction. Device or related
hardware may become hot and lead to burn injuries.
Prohibited
Do not place device in/on ovens, microwave ovens,
pressure cookers, induction stoves or other cooking
appliances.
May cause malfunction.
Compulsory
Stop using this device near gas stations or places with
fire/explosion risk. Device use near petrochemicals or
other flammables may cause fire/explosion.
Gases may ignite.
Using device near petrochemicals or other flammables may
cause fire or explosion.
Prohibited
Do not apply strong shocks or impacts.
May cause malfunction.
Compulsory
If any unusual sounds, odors, smoke or other
abnormalities occur while using or storing, turn off the
PC connected with device.
Continued use may cause fire or electric shock.

vii
Prohibited
Do not place device on unstable surfaces.
Device or related hardware may fall, resulting in injury,
malfunction, etc.
Compulsory
Keep device out of infants' reach.
Infants may choke from swallowing device or related
hardware or be injured, etc.
Compulsory
If your child is using device, explain all instructions and
supervise usage.
Misuse may cause injury, etc.
Handling Device
Compulsory
Power off nearby electronic devices employing high
precision control systems or weak signals.
May cause electronic malfunctions, etc.
*Be especially careful near the following devices:
Devices that may be affected:
Hearing aids, implanted cardiac pacemakers, implanted
defibrillators and other electronic medical equipment;
fire alarms, automatic doors and other automatic control
devices.
Compulsory
Because device radio waves may impair aircraft
operations, please power off device while aboard.
When device use aboard aircraft is allowed, please
follow instructions of airline personnel.
Compulsory
If thunder is heard while outdoors, turn power off; find
cover.
There is a risk of lightning strike or electric shock.
Compulsory
If you experience any skin irritation associated with device
use, discontinue device use and consult a doctor.
Metal and other materials may cause skin irritation,
rashes, or itchiness depending on your physical
condition.
Parts Material/Finishing
Main Unit
Unit PC resin/UV coating
Unit metal part Stainless steel
Beryllium bronze/gold coating
Package External package OPP bag
Prohibited
Keep this device away from magnetic cards, etc.
Data on bank cards, credit cards, telephone cards, floppy
disks, etc. may be lost.
Compulsory
Device may become hot while in use, especially at high
temperature.
Prolonged contact with skin may cause burn injuries.

viii
Handling USIM Card & SD Card
Prohibited
Do not insert objects other than SD Card into SD Card
Slot.
May cause overheating, electric shock or malfunction.
Prohibited
Do not shake, subject to shocks or remove SD Card
while writing or reading SD Card data.
May cause data loss or malfunction.
Prohibited
Do not use SD Card other than the corresponding one.
May cause data loss or malfunction. Device supports SD
Card with a storage capacity of up to 32 GB.
Prohibited
Do not use excessive force when inserting or removing
USIM Card.
May cause malfunction. Be careful not to injure a hand
or finger when removing USIM Card.
Prohibited
Do not use USIM Card other than specified one.
May cause data loss or malfunction.
Electronic Medical Equipment
This section is based on “Guidelines on Safeguarding Medical
Equipment from Electromagnetic Waves from Mobile Phones
and Other Devices“ (Electromagnetic Compatibility
Conference Japan), and “Research Report on the Influence of
Electromagnetic Waves on Medical Equipment“ (Association
of Radio Industries and Businesses, March 2001).
Compulsory
Keep device a minimum of 22 centimeters from
implanted cardiac pacemaker or implanted defibrillator.
Radio waves may interfere with implanted pacemakers or
defibrillators.
Compulsory
If you intend to use electronic medical equipment other
than implanted pacemaker/defibrillator outside medical
facilities, consult the vendor on radio wave effects.
Radio waves may interfere with electronic medical
equipment.
Compulsory
Observe the following in medical institutions. Radio
waves from device may affect electronic medical
equipment.
•Do not enter an operating room or an Intensive or
Coronary Care Unit while carrying the device.
•Power off PC in hospitals.
•Even in lobbies or other places where device use is
permitted, turn off the PC near electronic medical
equipment.
•Obey medical facility rules on use.
Compulsory
Do not use in crowds/trains. People with implanted
pacemaker/defibrillator may be near.
Radio waves may interfere with the operation of
implanted cardiac pacemakers or implanted defibrillators.

ix
Usage Basics
•Device transmissions may be disrupted inside buildings, tunnels,
or underground, or when moving into/out of such places.
•Use device without disturbing others. Theaters and public
transportation systems may or may not allow use of the device.
•Devices are radios as stipulated by the Radio Law. Under the
Radio Law, devices must be submitted for inspection upon
request.
•Files may be lost or damaged in the following situations.
SoftBank Mobile is not liable for damages incurred due to lost or
altered information. To minimalize damages, back up data and
store separately.
• When using the device incorrectly.
• When affected by static electricity or electrical noise.
• When the power is turned Off while the device is operated.
• When the device breaks down or is submitted for repair.
•The Ordinance of the Ministry Specifying Goods and
Technologies Pursuant to Provisions of the Appended Table 1 of
the Export Trade Control Order and the Appended Table of the
Foreign Exchange Order documents might be needed depending
on what kinds of devices are taken overseas, but if this device is
taken abroad on trips or short business trips for personal usage,
they essentially are not needed when bringing it back in.
However, if this device is used by other individuals or handed
over to them, an export license may be required.
In addition, if the device is taken to countries (Cuba, North
Korea, Iran, Sudan and Syria) which are subject to U.S.
government stipulated export restraints, then U.S. government
export licenses might be required.
For details on the particulars of regulations for export laws and
ordinances and procedures visit the Ministry of Economy, Trade
and Industry’s Security Export Control Division’s website.
•Do not use this device in the proximity of areas where explosive
materials are handled. An explosion may be induced. In addition,
explosive devices might be affected.
•USIM Cards used by this device cannot be used with some models
(includes models previously sold by SoftBank).
APN Settings
•The access point which corresponds to the predetermined
flat-rate plan is configured by the device’s utility software
SoftBank 004Z Utility (factory default configuration).
Appropriate access points conduct bandwidth controls via
SoftBank’s network.
•For contracted price plans besides the predetermined plans such as
the Data Value Pack, use the below listed access point after
additionally configuring the SoftBank 004Z Utility. When the
following access point is used with a predetermined plan,
corresponding transmissions are all charged on a pay-as-you-go
basis, and since the billing might be expensive, please use the access
point which corresponds to the predetermined plan that was
configured in advance for the predetermined plan that is used.
Access point for pay-as-you-go plans such as the
Data Value Pack
Access Internet
APN: softbank
ID: ai@softbank
Password: softbank
Aboard Aircraft
•Radio waves may impair aircraft operations; power off the device
while aboard aircraft. If device use is allowed, follow the
instructions of airline personnel.
Handling
•Do not expose device to rain, snow, or high humidity. This device
is not waterproof. Avoid extreme temperatures/direct sunlight/
dusty area.
• Avoid extreme temperatures/direct sunlight/dusty areas.
•Do not drop or subject device to shocks.
•USIM Cards used by this device cannot be used with some models
(includes models previously sold by SoftBank).
General Notes

x
Trademarks
microSD Logo is a trademark of SD-3C, LLC.
microSDHC Logo is a trademark of SD-3C, LLC.
Parts of this product protected under some or all of these United States
Patents:
5,515,013 5,629,960 5,845,216 5,847,553 5,878,234
5,890,057 5,929,815 6,169,884 6,191,741 6,199,168
6,339,405 6,359,591 6,400,336 6,516,204 6,561,851
6,643,501 6,653,979 6,697,030 6,785,830 6,845,249
6,847,830 6,876,697 6,879,585 6,886,049 6,968,171
6,985,757 7,023,878 7,053,843 7,106,569 7,145,267
7,200,512 7,295,171 7,287,162 D442,170 D459,303
D599,256 D560,911
Other patents pending.
Technology license is provided by QUALCOMMR®3G
Licensed by QUALCOMM Incorporated under one or more of the following
United States Patents/their counterparts in other nations:
4,901,307 5,056,109 5,101,501 5,109,390 5,228,054
5,267,261 5,267,262 5,337,338 5,414,796 5,416,797
5,490,165 5,504,773 5,506,865 5,511,073 5,535,239
5,544,196 5,568,483 5,600,754 5,657,420 5,659,569
5,710,784 5,778,338
ZTE, ZTE中興 and ZTE logo are trademarks or registered trademarks of
ZTE Corporation in China/other countries.
Copyright © 2010 ZTE Corporation. All rights reserved.
SOFTBANK, SOFTBANK’s equivalent in Japanese and the SOFTBANK logo
are registered trademarks or trademarks of SOFTBANK CORP. in Japan and
other countries.
Microsoft Windows Operating System is indicated in its abbreviated form
as Windows.
Apple and "Apple" logos (Mac, Mac OS, Macintosh, QuickTime) are
registered trademarks or trademarks of Apple Inc. in the United States/
other countries.
The names of the companies, products and services used in this guide are
registered trademarks or trademarks of the respective companies.

1
Getting Started
Getting Started ............................................................................................................... 1-2
Package Contents......................................................................................................... 1-2
Parts & Functions.......................................................................................................... 1-2
USIM Card..................................................................................................................... 1-3
SD Card ......................................................................................................................... 1-4

1-2
Getting Started
1
Getting Started
Package Contents
The following items are included in the package.
Please confirm package contents before use.
Contact SoftBank Mobile Customer Center, General
Information (P.7-3) for missing items.
•004Z
•Documentation
クイックスタート
004Z
保 証 書
商品名 004Z本体
商品コード ZEAAE1
※
製造番号
お
客
さ
ま
お名前
様
ご住所
〒
TEL
保証期間 お買上げ日から１年間
※
お買上げ日 平成 年 月 日
※販売店名
※販売店にて記載
持込修理
1. 本保証 書は、裏面の無 料修理規 定に
基づき 無料修理を 行うことをお 約束
するものです。
2. 本書は 再発行いた しませんの で、大
切に保管してください。
3. 保証対象部分は本体です。
お客さまへお願い
お手数 ですが、お 名前・ご住所・電 話
番号をわかりやすくご記入ください。
保証書にご 記入いただ いたお客さ まの
お名前、ご住 所、電話番 号などの 個人
情報は、無料修 理の対象 可否の確 認お
よび修理業 務の管理 のために使用 いた
しますので、予めご了解願います。
※印欄に記入のな い場合は無効と なり
ますので必ずご記入ください。
●
ソフトバンクモバイルお客さまセンター
紛失・故障受付
ソフトバンク携帯電話から１１３(無料 )
一般電話からおかけの場合
０８００−919 −０１１３
●発売元 ( 保証責任、保証履行）
ソフトバンクモバイル株式会社
東京都港区東新橋１−９−１
●製造元：ZTE コーポレーション
2011年 2 月第 1 版
Quick Start Guide
(Japanese)
Warranty
• SoftBank 004Z is referred to as "modem" in this guide.
• This modem accepts microSD™/microSDHC™ Memory Card
(sold separately). Purchase one to use SD Card functions.
• Keep Warranty in a safe place.
Parts & Functions
Part Names & Functions
SIM
a
b
c
e
d
f

USB Plug: Insert into PC USB port.

LED Status Lamp: Lights during transmissions.

External Antenna Port: Attach External Antenna* here.
SD Card Slot: Insert SD Card here.

USIM Card Tray: To insert USIM Card.

Cover: Remove to access USIM/SD Card Slot.
*SoftBank Mobile does not offer nor support External Antenna.

1-3
Getting Started
1
LED Status Lamp
LED lamp shows communication status.
LED Status Lamp Network Connection Status
Lights Red Network not connected
Lights Green 2GB Network connecting
Flashes Green 2GB Network connected (data
received)
Lights Blue 3GB Network connecting
Flashes Blue 3GB Network connected (data
received)
USIM Card
USIM Card is the property of SoftBank Mobile. The IC chip
contains customer information including phone number.
USIM Card must be installed for use. For details, see USIM
Card guide (Japanese). Do not remove USIM Card while in
use; may damage card/device. If USIM Card comes loose,
follow steps below:
Close SoftBank 004Z Utility
Remove modem from PC
Insert USIM Card
Reinsert modem into PC
USIM Card Installation
Remove Cover
Insert USIM Card into USIM Card Tray with IC chip down
Confirm USIM Card installation and replace Cover
SIM
Removing USIM Card
Remove Cover
Remove USIM Card
Replace Cover
SIM
• Do not apply excessive force when inserting/removing USIM
Card; may cause injury or damage card/modem.
• Do not misplace removed USIM Card. Keep it away from
infants to avoid injury (swallowing hazard)/damage.
• If USIM Card IC chip is dusty, clean with a soft cloth.

1-4
Getting Started
1SD Card
004Z accepts SD Card (microSD or microSDHC) up to 32GB.
SoftBank Mobile does not guarantee compatibility with any
specific software. Install SD Card to use SD Card functions.
Do not remove SD Card while in use; may cause data loss/
malfunction. If SD Card comes loose, follow these steps:
Close SoftBank 004Z Utility
Remove modem from PC
Insert SD Card into modem
Reinsert modem into PC
SD Card Installation
Remove Cover
Insert SD Card with contacts up
Replace Cover
SIM
Removing SD Card
Remove Cover
Push SD Card lightly until it clicks; when it pops out,
remove it
Replace Cover
SIM
• Do not insert USIM Card or SD Card with excessive force. May
cause damage. Do not misplace a removed SD Card.

2
Setup (Windows PC)
Setup (Windows PC) ....................................................................................................... 2-2
Device Recognition (Windows PC) .............................................................................. 2-2
Software Installation (Windows PC) ........................................................................... 2-2
Device Removal (Windows PC).................................................................................... 2-9

2-2
Setup (Windows PC)
2
Setup (Windows PC)
Device Recognition (Windows PC)
With USIM Card installed, insert modem USB plug into PC
USB port. PC should automatically recognize modem
within approximately 45 seconds.
System message appears upon modem recognition. See
"Software Installation (Windows PC)" to install SoftBank
004Z Utility.
• Modem may fail if PC enters sleep mode, etc. with it connected.
Remove modem before leaving a PC unattended, etc. Modem
may malfunction if connected before PC starts/restarts. Remove
modem before starting or restarting PC.
Software Installation (Windows PC)
Use this modem to access Network or adjust settings.
All screenshots and procedures based on Windows 7.
Installing SoftBank 004Z Utility
• Do not remove modem during installation. May cause
installation failure, system malfunction or other system errors.
• Login using administrator privilege.
Power on PC and initiate Windows
Insert modem into PC
Utility installer and device driver are stored on modem.
Modem installs as USB mass-storage device at first use.
(Device recognition takes approximately 45 seconds.)
Utility installer starts, device driver and utility software
install automatically
• If an older version of SoftBank 004Z Utility is already installed a
message appears. Remove old version before installation (See
"Uninstalling SoftBank 004Z Utility" on P.2-8.).

2-3
Setup (Windows PC)
2
"AutoPlay" dialog box appears. Click "Run AutoRun.exe"
For Windows XP, "AutoPlay" does not appear.
"User Account Control" dialog box appears. Click "Yes"
For Windows Vista, click "Continue."
Installer starts automatically
"設定言語の選択" (Language Setting) dialog box appears.
Select "英語" (English) and click "OK."
• PC recognizes modem in about 45 seconds upon connection.
• For manual installation, see P.2-5,P.2-6, and P.2-7.
「"Welcome to the InstallShield Wizard for SoftBank
004Z Utility" dialog box appears. Click "Next"

2-4
Setup (Windows PC)
2
"License Agreement" appears
If agreed, click "I accept the terms of the license agreement"
and click "Next."
"Choose Destination Location" dialog box appears
Specify a folder and click "Next."

2-5
Setup (Windows PC)
2
When dialog box below appears, click "Finish"
SoftBank 004Z Utility shortcut icon appears on
desktop
• Restart PC if it does not function correctly.
Manual Installation*(Windows 7)
If installer fails to start automatically, follow these steps:
*Always power on PC before inserting modem USB plug.
In Start Menu, click "Computer"
Double click "SoftBank 004Z"
"User Account Control" dialog box appears. Click "Yes"

2-6
Setup (Windows PC)
2
󱳡Select language and click "OK"
"Welcome to the InstallShield Wizard for SoftBank
004Z Utility" dialog box appears. Skip to Step 7 on P.2-3
Manual Installation*(Windows Vista)
If installer fails to start automatically, follow these steps:
*Always power on PC before inserting modem USB plug.
In Start Menu, click "Computer"
Double click "SoftBank 004Z"
"User Account Control" dialog box appears. Click
"Continue"