Sola HD S4K2U-5C Series User manual

S4K2U-5C Industrial On-line UPS
230 V, 1000 VA–3000 VA User Manual

While every precaution has been taken to ensure accuracy and completeness in this manual, EGS Electrical Group, LLC.
assumes no responsibility, and disclaims all liability for damages resulting from use of this information or for any errors or
omissions.
e SolaHD and Emerson logos are registered in the U.S. Patent and Trademark Oce. All other product or service names
are the property of their registered owners.
©2010 EGS Electrical Group, LLC. All rights reserved. Specications are subject to change without notice.

S4K2U5C SERIES USER MANUAL | iii
Contents
Important Safety Precautions 6
Save these Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Battery Safety Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Electromagnetic Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Information for the Protection of the Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Glossary of Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1.0 Product Description 9
1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.2 Available Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.3 Appearance & Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.3.1 Front Panel & Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.3.2 Rear Panel Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.4 Major Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.4.1 Surge Protection Device (SPD) & EMI/RFI Filters . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.4.2 Rectier/Power Factor Correction (PFC) Circuit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.4.3 Inverter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.4.4 Battery Charger. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.4.5 Dc-to-Dc Converter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.4.6 Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.4.7 Dynamic Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.5 Operating Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.5.1 Mains (V ac) Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.5.2 Manual Bypass Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.5.3 Battery Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.5.4 Battery Recharge Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.5.5 Frequency Converter Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

iv | Contents
2.0 Installation 15
2.1 Unpacking & Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.2 What’s Included . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.3 Preparation for Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.3.1 Installation Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.3.2 Installation Clearances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.4 Mechanical Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.4.1 Tower Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.4.2 Rack Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.5 Cable Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2.5.1 Connecting Input Plug & Loads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2.5.2 Ac Input/Output Hardwire Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2.5.3 Connecting Battery Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
2.6 Connecting Communication Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
2.6.1 Connecting USB Communication Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
2.6.2 Installing the Optional IntelliSlot Card & Communication Cables . . . . . . . . . . . . . . . . . . . . . . 25
3.0 Control & Indicators 26
3.1 Control Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3.1.1 On/Alarm Silence/Manual Battery Test Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3.1.2 Standby/Manual Bypass Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3.2 Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3.2.1 Battery Level Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3.2.2 Load Level Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3.2.3 UPS Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
4.0 Operation 29
4.1 Startup Checklist for the S4K2U-5C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
4.2 Starting the UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
4.3 Manual Battery Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
4.4 Manual Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
4.5 Shut Down the S4K2U-5C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
4.6 Disconnecting Input Power from the S4K2U-5C . . . . . . . . . . . . . . . . . . . . . . . . . 30

S4K2U5C SERIES USER MANUAL | v
5.0 Communication 31
5.1 IntelliSlot Communication Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
5.1.1 MultiLink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
5.2 USB Port Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
5.2.1 Conguration Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
5.3 Terminal Block Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
5.3.1 Any Mode Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
5.3.2 Battery Mode Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
5.3.3 On Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
5.3.4 Low Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
6.0 Battery Cabinet 35
7.0 Maintenance 36
7.1 Replacing the Internal Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
7.1.1 Battery Replacement Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
7.2 Battery Charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
7.3 Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
7.4 Checking UPS Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
7.5 Checking UPS Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
8.0 Troubleshooting 39
8.1 UPS Symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
8.1.1 Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
8.1.2 Audible Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
8.2 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
9.0 Specications 42
10.0 Registration & Warranty 45
10.1 Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
10.2 Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

6 | Important Safety Instructions
IMPORTANT SAFETY PRECAUTIONS
! WARNING
Observe all cautions and warnings in this manual. Failure to do so may result in serious injury or death.
Refer all UPS and battery service to properly trained and qualied service personnel. Do not attempt to service this product
yourself and never work alone.
Opening or removing the cover may expose you to lethal voltages within this unit, even when it is apparently not operating
and the input wiring is disconnected from the electrical source.
SAVE THESE INSTRUCTIONS
is manual contains important safety instructions that must be followed during the installation and maintenance of the UPS
and batteries. Read this manual thoroughly before attempting to install or operate this UPS.
is UPS contains no user-serviceable parts except the internal battery pack. e O/Bypass push button does not electrically
isolate internal parts. Under no circumstances should you attempt to gain internal access other than to replace the batteries
due to risk of electric shock or burn. Do not continue to use the UPS if the front panel indicators are not in accordance with
these operating instructions or if the UPS performance alters in use. Refer all faults to your local distributor, SolaHD repre-
sentative or SolaHD Technical Support.
is UPS has an internal battery, and the output receptacles of the UPS may carry live voltage even if the UPS is not
connected to mains input power.
Before moving or rewiring this UPS, disconnect mains input power and the battery and make sure that the UPS is completely
shut down. Otherwise, the output terminal may carry live voltage, presenting an electric shock hazard.
To ensure human safety and normal UPS operation, the UPS must be properly grounded before use.
When the UPS is connected to an IT power distribution system, a short-circuit protection device must be installed on the
neutral line.
Install and use the S4K2U-5C in the following environments:
♦Temperature: 0°C – 40°C (32°F – 104°F); Relative humidity: 0% – 95%, non-condensing
♦Out of direct sunlight
♦Away from heat sources
♦Stable surface, not subject to vibrations or shocks
♦Away from dust and other particulates
♦Away from corrosive substances, salts and ammable gases
Keep the air inlet and outlet of this UPS unobstructed. Poor ventilation will increase the internal temperature of the UPS and
can adversely aect the UPS and its batteries.
Keep liquid and foreign objects away from the UPS.
In case of re, use a dry chemical re extinguisher to put out the re. Using a uid re extinguisher may cause electric shock.
is UPS is not intended for use with life support and other designated critical devices. Maximum load must not exceed that
shown on the UPS rating label. is UPS is designed for data processing equipment. If uncertain, consult your local dealer or
SolaHD representative.

S4K2U5C SERIES USER MANUAL | 7
Battery Safety Notes
! CAUTION
Do not dispose of batteries in a re; they may explode.
Do not open or mutilate the batteries. Released electrolyte is toxic and harmful to skin and eyes. If electrolyte comes into
contact with the skin, wash the aected area immediately and get medical attention.
! CAUTION
A battery can present a risk of electrical shock and high short circuit current. e following precautions should be observed
when working with batteries:
♦Remove watches, rings and other metal objects
♦Use tools with insulated handles
♦Wear rubber gloves and boots
♦Wear protective eye ware (safety glasses)
♦Do not lay tools or metal parts on top of batteries
♦Disconnect charging source prior to connecting or disconnecting battery terminals
♦Determine if the battery is inadvertently grounded. If it is inadvertently grounded, remove the source of the ground.
Contact with any part of a grounded battery can result in electrical shock. e likelihood of such shock will be reduced
if grounds are removed during installation and maintenance (applicable to a UPS and a remote battery supply not
having a grounded supply circuit).
Electromagnetic Compatibility
e S4K2U-5C complies with the limits for a CLASS A DIGITAL DEVICE, PURSUANT TO Part 15 of FCC rules.
Operation is subject to the following two conditions: (1) is device may not cause harmful interference and (2) is device
must accept any interference received, including interference that may cause undesired operation. Operating this device in a
residential area is likely to cause harmful interference that users must correct at their own expense.
e S4K2U-5C Series complies with the requirements of EMC Directive 2004/108/EC and the published technical stan-
dards. Continued compliance requires installation in accordance with these instructions and use of accessories approved by
SolaHD.
Information for the Protection of the Environment
UPS Servicing: e UPS makes use of components dangerous for the environment (electronic cards, electronic components).
e components removed must be taken to specialized collection and disposal centers.
Notice to European Union Customers—Disposal of Old Appliances: is product has been supplied from an environmentally
aware manufacturer that complies with the Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/CE.
e crossed-out-wheelie-bin symbol (at right) is placed on this product to encourage you to recycle whenever
possible. Please be environmentally responsible and recycle this product through your recycling facility after the
product’s end of life. Do not dispose of this product as unsorted municipal waste. Follow local municipal waste
ordinances for proper disposal provisions to reduce the environmental impact of Waste Electrical and Electronic
Equipment (WEEE).

8 | Important Safety Instructions
Glossary of Symbols
Risk of electrical shock
Indicates caution followed by important instructions
Ac input
Ac output
Requests the user to consult the manual
Indicates the unit contains a valve-regulated lead acid battery
Recycle
Dc voltage
Equipment grounding conductor
Bonded to ground
Ac voltage
ON/Alarm Silence/Battery Test
OFF/Bypass
WEEE
!
i
PbH2SO4
-
+
R

S4K2U5C SERIES USER MANUAL | 9
1.0 Product Description
e SolaHD S4K2U-5C Series is a compact, on-line uninterruptible power system (UPS) that continuously conditions and
regulates its output voltage. It is designed to supply microcomputers and other sensitive equipment with clean sine wave
input power.
Upon generation, ac power is clean and stable. However, during transmission and distribution it is subject to voltage sags,
spikes and complete failure that may interrupt computer operations, cause data loss and damage equipment. e S4K2U-5C
protects equipment from these disturbances. e S4K2U-5C continuously charges its batteries from mains power, enabling it
to supply power to connected loads even when mains power fails.
is sections describes the UPS, its features, models, appearance and components, operating principles and operating mode.
1.1 Features
e UPS includes the following features:
♦Intelligent battery management to extend the battery life
♦Operation and display panel with LED for monitoring load percentage and battery capacity independently
♦Flexible network management with MultiLink™ software
♦Fan fault self-inspection and automated diagnostic function
♦Intelligent fan operation, automatically changing rotation speed depending on system requirements to decrease power
consumption and noise
♦Input circuit breaker to ease recovery from overloads
♦CE mark and safety approval from CE
♦Communication options: USB port, IntelliSlot® port and terminal block communication
♦Dry contacts for remote monitoring
♦Input power factor greater than 0.99
♦Output voltage selection function using the conguration software
1.2 Available Models
Available models of the UPS are shown in Table 1:
Table 1: UPS Models & Power Ratings
Model Nominal Power Rating
S4K2U1000-5C 1000 VA/900 W
S4K2U2000-5C 2000 VA/1800 W
S4K2U3000-5C 3000 VA/2700 W

10 | 1.0 Product Description
1.3 Appearance & Components
1.3.1 Front Panel & Controls
e SolaHD S4K2U-5C rack/tower models, in various power ratings, have the same general appearance, controls and features
(see Figure 1). e various rack/tower models dier largely in the type of receptacles each has.
Operation and Display Panel
Ventilation Slots
Figure 1: S4K2U-5C rack/tower models—front view
1.3.2 Rear Panel Features
e rear panel of the S4K2U-5C has these features (see Figure 2):
♦USB port
♦Cooling fan
♦Input receptacle
♦Output receptacles
♦Input circuit breaker
♦IntelliSlot port
♦Communication terminal block

S4K2U5C SERIES USER MANUAL | 11
1000 VA models
2000 VA models
C14 Input Receptacle
External Battery
Connector
Cooling Fan
Input Circuit
Breaker
C13 Output Receptacles
IntelliSlot Port USB Port
Terminal Block
Communication
C20 Input Receptacle
External Battery
Connector
Cooling Fan C13 Output Receptacles
IntelliSlot Port USB Port
Terminal Block
Communication
Input Circuit
Breaker
3000 VA models
C20 Input Receptacle
Output Circuit
Breakers
Cooling Fan C13 Output
Receptacles
IntelliSlot Port USB Port
Terminal Block
Communication
C19 Output
Receptacle
Input Circuit
Breaker
External Battery
Connector
Figure 2: S4K2U-5C 230 V rack/tower models—rear panel components

12 | 1.0 Product Description
1.4 Major Components
e operating principle of the UPS is illustrated in Figure 3.
L1
Dynamic
Bypass
Input
DC-to-DC
Converter
Rectifier /
PFC Inverter
Battery
Battery
Charger
L1 SPD & EMI/
RFI Filters
L2/N
Output
L2/N
GG
Figure 3: Operating principle diagram
e UPS is composed of mains input, SPD and EMI/RFI lters, rectier/PFC, inverter, battery charger, dc-to-dc converter,
battery, dynamic bypass and UPS output.
1.4.1 Surge Protection Device (SPD) & EMI/RFI Filters
e S4K2U-5C has surge protection and lters that protect the connected load from power surges, electromagnetic interfer-
ence (EMI) and radio frequency interference (RFI). ese features can minimize any surges or interference present in the
mains power. e lters also prevent surges or interference generated by the UPS from adversely aecting devices connected
on the same branch as the UPS.
1.4.2 Rectier/Power Factor Correction (PFC) Circuit
In normal operation, the S4K2U-5C’s rectier/power factor correction (PFC) circuit converts mains power to regulated
dc power for use by the inverter, while ensuring that the wave shape of the input current used by the UPS is near ideal.
Extracting this sine wave input current achieves two objectives:
♦Ecient power use by the UPS
♦Reduced reected harmonics
is results in cleaner power being available to other devices in the building not protected by the S4K2U-5C.

S4K2U5C SERIES USER MANUAL | 13
1.4.3 Inverter
In normal operation, the S4K2U-5C’s inverter utilizes the dc output of the PFC to produce precise, regulated sine wave ac
power. When mains power fails, the inverter receives dc power from the dc-to-dc converter. In either operation mode, the
UPS inverter is online, continuously generating clean, precise, regulated ac output power.
1.4.4 Battery Charger
e battery charger utilizes energy from the mains power and precisely regulates it to continuously oat charge the batteries.
e batteries are being charged whenever the S4K2U-5C is plugged in, even when the UPS is not turned on.
1.4.5 Dc-to-Dc Converter
e dc-to-dc converter raises the dc voltage from the battery to the optimum operating voltage for the inverter. is allows
the inverter to operate continuously at its optimum eciency and voltage, thus increasing reliability.
1.4.6 Battery
e S4K2U-5C uses valve-regulated, non-spillable, lead acid batteries. To maintain battery design life, operate the S4K2U-5C
in an ambient temperature of 0°C to 25°C (32°F to 77°F).
NOTE: Optional external battery cabinets are available to extend battery run times.
1.4.7 Dynamic Bypass
e S4K2U-5C provides an alternate path for mains power to the connected loads in the unlikely event of a UPS malfunc-
tion. Should the S4K2U-5C have an overload, overtemperature or UPS failure condition, the UPS automatically transfers the
connected loads to bypass.
NOTE: e bypass power path does not protect the connected loads from disturbances on the mains.
1.5 Operating Modes
e UPS operating modes include: Mains (V ac) Mode, Bypass Mode, Battery Mode, Battery Recharge Mode and Frequency
Converter Mode. For descriptions of indicators and control buttons, refer to “3.0 Controls & Indicators”.
1.5.1 Mains (V ac) Mode
During Mains (V ac) Mode, mains power provides energy to the S4K2U-5C. e lters, PFC circuit and the inverter process
this power to provide computer-grade power to connected loads. Meanwhile, the UPS maintains the batteries in a fully
charged state.
1.5.2 Manual Bypass Mode
Manual Bypass Mode occurs when the Standby/Manual Bypass button is pressed once, while the S4K2U-5C is in Mains
(V ac) Mode. Bypass operation is indicated by an audible alarm and illuminated amber bypass indicator. (If other indica-
tors are illuminated, refer to “8.0 Troubleshooting”). During Manual Bypass Mode, mains power bypasses the inverter and
provides energy to the connected load.
! CAUTION
Turning o the UPS in Manual Bypass Mode will result in loss of output power and dropped loads.

14 | 1.0 Product Description
1.5.3 Battery Mode
e S4K2U-5C enters Battery Mode when mains power fails or is outside acceptable values. e battery system supplies
power through the dc-to-dc converter to the inverter to generate clean ac power for the connected loads.
When the S4K2U-5C enters Battery Mode, the UPS sounds a half-second beep at 10-second intervals.
When approximately 2 minutes of run time remains, the beeps sound every 5 seconds to warn that the battery is getting low
(this low battery warning is user-congurable).
In Battery Mode, the Ac Input indicator goes o and the Battery Level indicators illuminate. Each Battery Level indicator
represents a 20% capacity level. As capacity decreases, fewer indicators remain illuminated. Refer to “8.0 Troubleshooting”.
For approximate battery run times, refer to “9.0 Specications—Table 13”. e times in Table 13 are approximate. ey are
based on resistive loads and an ambient temperature of 25°C (77°F). To increase this time, turn o non-essential loads (such
as idle computers and monitors) or add optional external battery cabinets.
! CAUTION
Turning o the S4K2U-5C while in Battery Mode will result in loss of output power. If the UPS is turned o manually, it
must be manually restarted after mains power returns. If the UPS is turned o by a communication signal or because the
batteries are depleted, it will operate as selected in the conguration program for Auto-Restart (refer to “5.2.1 Conguration
Program”).
1.5.4 Battery Recharge Mode
Once mains power is applied to the S4K2U-5C, the battery charger begins charging the batteries.
1.5.5 Frequency Converter Mode
All models of the S4K2U-5C are capable of frequency conversion. Frequency Conversion Mode can be selected using the
conguration program. Allowable frequency operating modes include:
♦Auto Sensing — 50 Hz or 60 Hz — Bypass Enabled
♦Auto Sensing — 50 Hz or 60 Hz — Bypass Disabled
♦Frequency Converter — 50 Hz — Bypass Disabled
♦Frequency Converter — 60 Hz — Bypass Disabled
NOTE: e default for all models of the S4K2U-5C is “Auto Sensing — 50 Hz or 60 Hz — Bypass Enabled.”
! CAUTION
Do not touch the ac input receptacle when the UPS is operating. Ac input voltages may still be present, even when the ac
input indicator is o.

S4K2U5C SERIES USER MANUAL | 15
2.0 Installation
2.1 Unpacking & Inspection
Unpack the UPS and conduct the following checks:
♦Inspect the UPS for shipping damage. If any shipping damage is found, report it to the carrier and your local dealer or
SolaHD representative immediately.
♦Check the accessories against the delivery list. If there are any discrepancies, contact your local dealer or SolaHD repre-
sentative immediately.
2.2 What’s Included
♦Compact disk containing: MultiLink, conguration program and user manual
♦One USB cable, 2 m (6-1/2 ft.) long
♦1000 VA models: Two, 10 A IEC C13 C14 output cables, 2 m (6-1/2 ft.) long
2000 VA models: ree, 10 A IEC C13 C14 output cables, 2 m (6-1/2 ft.) long
3000 VA models: ree, 10 A IEC C13 C14 output cables, 2 m (6-1/2 ft.) long. One, CEE 7/7 (Schuko) to IEC C20
input cable, 2.5 m (8-1/2 ft.) long. One, BS1363 (UK) to IEC C20 input cable, 2.5 m (8-1/2 ft.) long.
♦Mounting hardware, including screws and handles
♦Two plastic tower stand sets (four pieces total)
♦Warnings, Safety Instructions booklet and WEEE recycling sheet (ISO 14001 compliance)
NOTE: e S4K2U-5C external battery cabinet shipping package includes one battery cabinet, two spacers for tower
conguration and one dc power cable.
2.3 Preparation for Installation
2.3.1 Installation Environment
♦Install the UPS indoors in a controlled environment, where it cannot be accidentally turned o. e installation environ-
ment should meet the specications listed in “9.0 Specications”.
♦Place the UPS in an area of unrestricted airow around the unit, away from water, ammable liquids, gases, corrosives,
and conductive contaminants. Avoid direct sunlight.
NOTE: Operating the UPS in temperatures above 25°C (77°F) reduces battery life.
2.3.2 Installation Clearances
Maintain at least 100 mm (4 in.) clearance in the front and rear of the UPS. Do not obstruct the air inlets on the front panel
and rear panel of the UPS; blocking the air inlets reduces ventilation and heat dissipation, shortening the service life of the unit.

16 | 2.0 Installation
2.4 Mechanical Installation
e S4K2U-5C may be installed as a tower or in a rack, depending on space and use considerations. e S4K2U-5C may be
used alone, as a single UPS, or with up to four battery cabinets.
NOTE: When installing the UPS or making input/output connections, comply with all relevant safety codes and standards.
2.4.1 Tower Installation
To install the S4K2U-5C as a tower:
1. Take out support bases from the accessories (see Figure 4).
Support Bases
Spacers
Connectors
Figure 4: Support bases
2. If optional external battery cabinets will be connected to the UPS, take out the spacers shipped with the battery cabinet.
3. Connect the spacers and the support bases as shown in Figure 4. Each S4K2U-5C needs two assembled support bases,
one in the front and one in the rear.
4. Adjust the direction of the operation and display panel and logo on the S4K2U-5C.
a. Remove the front metal bezel cover as shown in Figure 5.
Front Metal Bezel Cover
Screws (2 pcs)
Figure 5: Remove the front metal bezel cover

S4K2U5C SERIES USER MANUAL | 17
b. Using the nger grips on the display panel, gently pull and rotate 90 degrees clockwise and snap it back into position
as shown in Figure 6.
Operation and Display Panel
Rotated Clockwise 90 Degrees
Figure 6: Rotate the operation and display panel
c. Replace the front metal bezel cover on the S4K2U-5C. At this point, the UPS operation and display panel and logo
have been rotated 90 degrees clockwise, which provides upright viewing for users.
5. Place the S4K2U-5C and any battery cabinets on the support bases. Each S4K2U-5C needs two support assemblies as
shown in Figure 7.
Operation and
Display Panel
Rotated for
Tower Operation
Support Bases Support Bases
S4K2U-5C UPS S4K2U-5C UPS and
External Battery Cabinet
Figure 7: Tower installation

18 | 2.0 Installation
2.4.2 Rack Installation
NOTES:
♦When the S4K2U-5C is installed in a rack, it must be supported by a shelf, brackets or slide rails on each side. e
factory-supplied ears cannot support the weight of the UPS. ey are used to move the UPS into and out of the rack
and to attach the UPS to the rack.
♦Mounting hardware and slide rails are sold separately. Contact your local SolaHD representative for these options.
To install a S4K2U-5C in a rack:
1. Unpack the two bracket assemblies and mounting hardware from the rack-mounting kit (P/N: SRS1832). Bracket
assembly includes inner member and front and rear members. ey are interchangeable between left-hand or right-hand.
Mounting hardware includes M4 screws and M5 screws.
2. Remove inner member of each bracket assembly by extending it to its outermost position, depressing the retaining latch
and then pulling inner member from bracket assembly (see Figure 8).
Inner member
Bracket assembly
Pull out
Retaining latch
Figure 8: Pulling inner member from each bracket assembly
3. Determine the S4K2U-5C’s mounting position inside the racks vertical rails.
! CAUTION
Install the S4K2U-5C as low as possible in the rack to reduce the risk of tipping.
4. Attach the rear member of each bracket assembly to the rack’s rails with two factory-supplied M5 screws (see Figure 9).
M5 screw (4 pcs)
Vertical pole
Rear member
Front member
Figure 9: Installing rear member of each bracket assembly

S4K2U5C SERIES USER MANUAL | 19
5. Extend the bracket assembly by sliding the front member forward until it touches the rack’s front vertical rails (adjustable
length: 457–813 mm/18–32 in.). Use two M5 screws to x each front member onto the front vertical rails through the
installation holes. Make sure that bracket assemblies are at the same mounting height on all four rack rails, as shown in
Figure 10.
Rear
Member
Front
Vertical
Pole
Front
Member
M5 Screw
(4 pcs)
Slide
Figure 10: Installing front member of each bracket assembly
6. Fasten rear member and front member together using four M4 screws and four M4 nuts (M4 nuts have been installed on
the rear member before delivery) per bracket assembly as shown in Figure 11.
M4 Screw (8 pcs)
Rear Member
Front member M4 Nut (8 pcs)
Figure 11: Fastening rear member and front member together

20 | 2.0 Installation
7. Fasten inner members (pulled from the bracket assemblies in Step 2) to both sides of the UPS with eight M4 screws
provided in this kit. Make sure that the retaining latch is near the rear of the UPS as shown in Figure 12.
M4 screw (8 pcs)
Retaining latch
Inner member
UPS
Figure 12: Installing inner members
8. Use M4 screws to install ears on both sides of the UPS as shown in Figure 13.
M4 screw (8 pcs)
Ear (2 pcs)
UPS
Figure 13: Installing ears
9. Insert the UPS, with inner members attached, into the bracket assemblies by inserting the top and bottom edges of the
inner members into the top and bottom curved tracks of the front members. Slide the UPS into the rack as shown in
Figure 14.
NOTE: e ends of the inner members are tapered to allow the rear of the UPS to be angled upward before insertion, if
space allows.
NOTE: e UPS should move smoothly into the bracket assemblies. If not, recheck the alignment of the front and rear
members from Steps 4 through 6.