Sonic Sonic Enchant series User manual

*
www.sonici.com
Enchant
ITE
User Guide * only for 2.4 GHz models

USER GUIDE ITE
Model overview
This booklet is valid for the Sonic Enchant family in
the following hearing aid models, battery sizes, and
styles:
Models
Enchant 100 - ET100
Enchant 80 - ET80
Enchant 60 - ET60
Enchant 40 - ET40
Enchant 20 - ET20
Battery size
10
312
13
2.4 GHz
Yes
No
NFMI
Yes
No
Styles
IIC Invisible-In-the-Canal
CIC Completely-In-the-Canal
ITC In-the-Canal
ITE HS In-the-Ear Half Shell
ITE FS In-the-Ear Full Shell

SONIC
Introduction to this booklet
This booklet shows you how to use and maintain your
new hearing aid. Please read the booklet carefully
including the warning sections. This will help you to
achieve the full benefit of your new
hearing aid.
Your hearing care professional has adjusted the
hearing aid to meet your needs. If you have further
questions, please contact your hearing care
professional.

USER GUIDE ITE
Important Notice
The hearing aid amplification is uniquely adjusted
and optimized to your hearing capabilities during
the hearing aid fitting performed by your hearing
care professional.
Intended use
The hearing aid is intended to amplify and transmit
sound to the ear and thereby compensate for
impaired hearing within mild to severe hearing loss.
This hearing aid is intended for use by adults and
children older than 36 months.

SONIC
Identify your hearing aid
For your in-the-ear hearing aid, there are several
different styles available with different battery
sizes. Please see the model overview for your
style and battery size. This will make it easier for
you to navigate through this booklet.

USER GUIDE ITE
Table of contents
Size 10 battery (CIC shown) 10
Size 312 battery (ITC shown) 11
Size 13 battery (ITE HS shown) 12
Identify left and right hearing aid 13
MultiTool for handling batteries
and cleaning 14
Turn the hearing aid ON and OFF 15
When to replace a battery 16
Replace the battery 17
Insert the hearing aid 19
Remove your hearing aid 20
Caring for your hearing aid 21
Filter replacement 23
Replace ProWax miniFit filter 24
Replace T-Cap filter
(hearing aids with size 10 batteries) 25

SONIC
Flight mode
(hearing aids with Bluetooth®and push button) 27
Optional features and accessories 28
Change programs 29
Change volume with push button 31
Change volume with volume wheel 32
Mute the hearing aid 33
Using hearing aids with iPhone, iPad,
and iPod touch 34
Pairing hearing aid with iPhone 35
Re-connect your hearing aids to your iPhone,
iPad, or iPod touch 38
Sonic SoundLink 2 app 39
Wireless accessories (optional) 41
Other options 42
Tinnitus SoundSupport (optional) 43
Guidelines for tinnitus sound
generator users 44
Sound options and volume adjustment 45

USER GUIDE ITE
Change volume with push button 47
Change volume with volume wheel 48
Hearing aid with Bluetooth® 49
Limitation on use time 50
Important information for hearing care
professionals about Tinnitus SoundSupport 51
Warnings related to Tinnitus SoundSupport 53
General warnings 55
Troubleshooting guide 60
Water & dust resistance (IP68) 62
Conditions of use 63
Warranty certificate 64
International warranty 65
Technical information 66
Your individual hearing aid settings 69

10 SONIC
Size 10 battery (CIC shown)
What it is and does
Components may be positioned differently on your
hearing aid.
Battery drawer
Contains the
battery and
functions as
on/off switch
Pull out string
Pull out the
hearing aid
Sound outlet
Sound out
Vent Vent
Push button
(optional)
Mute, change
volume and
program
Microphone inlet
Sound in

USER GUIDE ITE 11
Size 312 battery (ITC shown)
What it is and does
Battery drawer
Contains the
battery and
functions as
on/off switch
Sound outlet
Sound out
Vent
Push button
(optional)
Mute, change
volume and
program
Vent
Microphone inlet
Sound in
Volume
wheel
(optional)
Change
volume

12 SONIC
Size 13 battery (ITE HS shown)
What it is and does
Components may be positioned differently on your
hearing aid.
Battery drawer
Contains the battery
and functions as
on/off switch
Microphone
inlet
Sound in
Vent
Push button (optional)
Mute, change volume
and program
Volume wheel (optional)
Change volume
Sound outlet
Sound out
Vent
Wax filter
Wax protection of speaker

USER GUIDE ITE 13
Identify left and right hearing aid
It is important to distinguish between the left and
the right hearing aid as they might be shaped and
programmed differently.
A BLUE shell,
dot or text identifies
the LEFT hearing aid*
A RED shell,
dot or text identifies
the RIGHT hearing aid*
* Shell and dot is only available for IIC

14 SONIC
Important Notice
The MultiTool has a built-in magnet. Keep the
MultiTool at least 30 cm away from credit cards
and other magnetically sensitive devices.
Brush
Wire loop
Magnet
MultiTool for handling batteries
and cleaning
The MultiTool contains a magnet that makes it
easier to replace the battery in the hearing aid. It
also contains a brush and a wire loop for cleaning
and removing ear wax from your earpiece. If you
need a new MultiTool, please contact your hearing
care professional.

USER GUIDE ITE 15
Turn the hearing aid ON and OFF
The battery drawer is also used to switch the
hearing aid on and off. To preserve the battery,
make sure your hearing aid is switched off when
you are not wearing it. If you wish to return to the
standard settings of the hearing aid programmed
by your hearing care professional, simply open and
then close the battery drawer.
Turn ON
Close the battery drawer
with the battery in place
Turn OFF
Open the battery drawer
✻
Whenever the hearing instrument is not in use for
longer periods of time (e.g., at night), fully open the
battery door to allow air to circulate and to make
sure the hearing aid does not drain the battery.

16 SONIC
✻
Batteries need to be replaced more often if you are
streaming audio or music to your hearing aids.
When to replace a battery
When it is time to replace the battery, you will hear
three beeps repeated at moderate intervals until the
battery runs out.
Battery tip
To make sure the hearing aid is always working,
bring spare batteries with you, or replace the
battery before you leave home.
*If your hearing aid has Bluetooth®this will be turned off
and it will not be possible to use wireless accessories.
The Bluetooth®word mark and logos are registered
trademarks owned by the Bluetooth SIG, Inc. and any
use of such marks by William Demant Holding A/S is
under license. Other trademarks and trade names are
those of their respective owners.
Three beeps*
The battery is running low
Four beeps
The battery has run out

USER GUIDE ITE 17
1. Remove
Fully open the battery drawer.
Remove the battery.
2. Uncover
Remove the sticky label from
the + side of the new battery.
Tip:
Wait 2 minutes so that the
battery can draw air, to
ensure optimal functioning.
3. Insert
Insert the new battery into
the battery drawer.
Make sure the + side faces
the + on the battery drawer.
Replace the battery

18 SONIC
4. Close
Close the battery drawer.
The hearing aid will play a
jingle through the earpiece.
Hold the earpiece close to
your ear to hear the jingle.
Tip
The MultiTool can be used for battery change.
Use the magnetic end to remove and insert
batteries.
The MultiTool is provided by your hearing care
professional.
MultiTool

USER GUIDE ITE 19
Insert the hearing aid
Step 1
Place the tip of the hearing aid
in your ear canal.
Step 2
Gently pull your ear outwards
and push the hearing aid into
the ear canal, twisting slightly
if necessary. Follow the natural
contour of the ear canal. Push
the hearing aid to make sure it
fits comfortably in the ear.

20 SONIC
Remove your hearing aid
Hold the hearing aid by the pull-out string (if
available). Gently pull the hearing aid from the ear
canal.
If your hearing aid doesn’t have a pull-out string, you
can remove it by pulling on the edge of the hearing
aid.
Important Notice
DO NOT use the battery door as a handle to insert
or remove your hearing aid. It is not designed for
this purpose.