Sony Xperia X F5122 User manual

User guide
Xperia™X
F5122

Contents
Getting started...............................................................................7
About this User guide........................................................................7
Overview............................................................................................7
Assembly...........................................................................................8
Screen protection..............................................................................9
Starting your device for the first time.................................................9
Why do I need a Google™ account?...............................................10
Charging your device.......................................................................11
Device security.............................................................................13
Making sure your device is protected..............................................13
Screen lock......................................................................................13
Fingerprint Manager.........................................................................15
Unlocking your device automatically...............................................16
SIM card protection.........................................................................20
Using multiple SIM cards.................................................................20
Finding the identification number of your device.............................21
Finding a lost device .......................................................................21
Learning the basics......................................................................23
Using the touchscreen.....................................................................23
Locking and unlocking the screen...................................................24
Home screen....................................................................................25
Application screen...........................................................................26
Navigating applications....................................................................27
Widgets............................................................................................28
Shortcuts and folders......................................................................28
Background and themes..................................................................29
Battery and power management.....................................................30
Taking a screenshot.........................................................................31
Notifications.....................................................................................31
Icons in the status bar.....................................................................33
Applications overview......................................................................36
Downloading applications............................................................38
Downloading applications from Google Play™...............................38
Downloading applications from other sources................................38
Internet and networks..................................................................39
Browsing the web............................................................................39
Internet and MMS settings ..............................................................39
Wi-Fi®..............................................................................................40
Sharing your mobile data connection..............................................42
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Controlling data usage.....................................................................44
Selecting a SIM card for data traffic................................................45
Selecting mobile networks...............................................................45
Virtual private networks (VPNs)........................................................46
Synchronising data on your device..............................................47
Synchronising with online accounts................................................47
Synchronising with Microsoft® Exchange ActiveSync®.................47
Basic settings...............................................................................49
Accessing settings...........................................................................49
Volume settings...............................................................................49
Do not disturb mode settings..........................................................50
Screen settings................................................................................51
Application settings.........................................................................52
Resetting your applications.............................................................53
Daydream.........................................................................................54
Language settings............................................................................54
Date and time...................................................................................54
X-Reality™ for mobile......................................................................55
Super-vivid mode.............................................................................55
Enhancing the sound output............................................................55
Multiple user accounts.....................................................................56
Typing text...................................................................................59
On-screen keyboard........................................................................59
Phonepad.........................................................................................60
Entering text using voice input........................................................61
Editing text.......................................................................................61
Personalising the on-screen keyboard............................................62
Calling..........................................................................................64
Making calls.....................................................................................64
Receiving calls.................................................................................65
Ongoing calls...................................................................................67
Using the call log.............................................................................67
Forwarding calls...............................................................................68
Restricting calls................................................................................68
Multiple calls....................................................................................69
Conference calls..............................................................................70
Voicemail..........................................................................................70
Emergency calls...............................................................................71
Contacts.......................................................................................72
Transferring contacts.......................................................................72
Searching and viewing contacts......................................................73
Adding and editing contacts............................................................74
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Adding medical and emergency contact information......................75
Favourites and groups.....................................................................76
Sending contact information............................................................77
Avoiding duplicate entries in the Contacts application...................77
Backing up contacts........................................................................77
Messaging and chat.....................................................................79
Reading and sending messages......................................................79
Organising your messages..............................................................80
Calling from a message...................................................................81
Messaging settings..........................................................................81
Instant messaging and video chat...................................................81
Email.............................................................................................82
Setting up email...............................................................................82
Sending and receiving email messages..........................................82
Organising your email messages.....................................................83
Email account settings.....................................................................84
Gmail™............................................................................................84
Music............................................................................................86
Transferring music to your device...................................................86
Listening to music............................................................................86
Music home screen menu................................................................87
Playlists............................................................................................88
Sharing music..................................................................................89
Enhancing the sound.......................................................................89
Recognising music with TrackID™..................................................89
FM radio.......................................................................................91
Listening to the radio.......................................................................91
Favourite radio channels..................................................................92
Sound settings.................................................................................92
Camera.........................................................................................93
Taking photos and recording videos...............................................93
Face detection.................................................................................94
Using Smile Shutter™ to capture smiling faces..............................94
Adding geographical positions to your photos................................94
General camera settings..................................................................95
Still camera settings.........................................................................98
Video camera settings...................................................................101
Photos and videos in Album......................................................104
Viewing photos and videos............................................................104
Sharing and managing photos and videos....................................105
Editing photos with the Photo editor application...........................106
Editing videos with the Video editor application............................107
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Hiding photos and videos..............................................................107
Album home screen menu.............................................................108
Viewing your photos on a map......................................................109
Videos........................................................................................111
Watching videos in the Video application......................................111
Transferring video content to your device.....................................112
Managing video content................................................................112
Movie Creator................................................................................112
PS Video service............................................................................113
Connectivity...............................................................................114
Mirroring the screen of your device on a TV using a cable............114
Mirroring the screen of your device wirelessly on a TV.................114
Sharing content with DLNA Certified™ devices............................115
Connecting your device to USB accessories................................117
Connecting your device to a DUALSHOCK™ series wireless
controller........................................................................................117
NFC................................................................................................118
Bluetooth® wireless technology....................................................120
Smart apps and features that save you time.............................123
Using your device as a wallet........................................................123
Travel and maps.........................................................................124
Using location services..................................................................124
Google Maps™ and navigation.....................................................124
Using data traffic when travelling..................................................124
Using your device with a car infotainment system........................125
Airplane mode................................................................................125
Calendar and alarm clock..........................................................127
Calendar.........................................................................................127
Alarm and clock.............................................................................127
Accessibility...............................................................................130
Magnification gestures...................................................................130
Large text.......................................................................................130
Colour correction...........................................................................130
TalkBack........................................................................................130
Support and maintenance..........................................................132
Support for your device.................................................................132
Computer tools..............................................................................132
Updating your device.....................................................................133
Memory and storage......................................................................134
Managing files using a computer...................................................135
Backing up and restoring content.................................................135
Running diagnostic tests on your device.......................................138
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Restarting and resetting your device.............................................138
Warranty, SAR and usage guidelines............................................140
Limitations to services and features..............................................140
Legal information...........................................................................140
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Getting started
About this User guide
This is the Xperia™ X User guide for the Android™ 6.0 software version. If you're not
sure which software version your device is running, you can check it via the Settings
menu. For more information about software updates, see
Updating your device on
page 133.
To check the current software version of your device
1From your Home screen, tap .
2Find and tap Settings > About phone > Android™ version.
Overview
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1. Headset jack
2. NFC™ detection area
3. Front camera lens
4. Ear speaker
5. Charging/Notification light
6. Proximity/Light sensor
7. Power key/Fingerprint sensor
8. Volume/Zoom key
9. Camera key
10. Main loudspeaker
11. Charger/USB cable port
12. Main microphone
13. Wi-Fi/Bluetooth/GPS antenna area
14. Main camera lens
15. Main camera light
16. Second microphone
17. Nano SIM/Memory card slot cover
Assembly
Your device only supports nano SIM cards. The nano SIM card and the memory card
share the same holder but have separate slots in the holder. Make sure you don’t
confuse the two. The combined SIM/Memory card slot allows you to use either a
memory card, or an additional SIM card.
To prevent data loss, make sure you turn off your device or unmount the memory card before
you drag out the holder to remove the nano SIM card (or cards) or memory card from the
device.
To insert one or two nano SIM cards
If you drag out the SIM/Memory card holder while the device is powered on, the device
restarts automatically.
1With the screen facing down, drag out the SIM/Memory card holder using your
finger nail.
2Firmly place a single SIM card in the correct orientation in position one as
shown in the illustration.
3Firmly place the additional SIM card in the correct orientation in position two as
shown in the illustration.
4Make sure all cards are placed horizontally in the holder.
5Insert the holder into the slot, then close the cover.
To insert a memory card
1With the screen facing down, open the nano SIM/Memory card slot cover.
2Place the memory card in the memory card slot in the correct orientation, as
shown in the illustration.
3Close the cover.
To remove the nano SIM card
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1With the screen facing down, open the cover for the nano SIM card and
memory card slots.
2Using your fingernail or a similar object, drag out the nano SIM card holder.
3Remove the nano SIM card, then re-insert the holder.
4Close the cover.
To remove the memory card
1Turn off the device and with the screen facing down, open the cover for the
nano SIM card and memory card slot.
2Using a fingernail or other similar object, drag out the holder for the nano SIM
card and memory card.
3Remove the memory card from the memory card slot in the holder, then re-
insert the holder.
4Close the cover.
You can also remove the memory card without turning the device off in step 1. To use this
method, you must first unmount the memory card under Settings > Storage & memory > >
Advanced settings > Storage > next to SD card, then follow the rest of the instructions
above.
Screen protection
Before using your device, remove the transparent protection film by pulling up on the
protruding tab.
It is recommended to protect your device with a Sony-branded screen cover or
protector intended for your Xperia™ model. The use of third party screen protection
accessories may prevent your device from working by covering sensors, lenses,
speakers, or microphones and it can invalidate the warranty.
Starting your device for the first time
The first time you start your device, a setup guide opens to help you configure basic
settings, sign in to some accounts and personalise your device. For example, if you
have a Google™ account, you can sign in to it here and get set up straight away.
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To turn on the device
1Press and hold down the power key until the device vibrates.
2Enter your SIM card PIN when requested, then tap .
3Wait a while for the device to start.
To turn off the device
1Press and hold down the power key until the options menu opens.
2In the options menu, tap Power off.
It may take a while for the device to shut down.
Why do I need a Google™ account?
Your Xperia™ device from Sony runs on the Android™ platform developed by
Google™. A range of Google™ applications and services is available on your device
when you purchase it, for example, Gmail™, Google Maps™, YouTube™ and the
Play Store™ application, which gives you access to the Google Play™ online store
for downloading Android™ applications. To get the most out of these services, you
need a Google™ account. For example, a Google™ account is mandatory if you want
to:
•Download and install applications from Google Play™.
•Synchronise email, contacts and the calendar using Gmail™.
•Chat with friends using the Hangouts™ application.
•Synchronise your browsing history and bookmarks using the Google Chrome™ web
browser.
•Identify yourself as the authorised user after a software repair using Xperia™
Companion.
•Remotely find, lock or clear a lost or stolen device using the my Xperia™ or
Android™ Device Manager services.
For more information about Android™ and Google™, go to
http://support.google.com .
It is crucial that you remember your Google™ account username and password. In some
situations, you may need to identify yourself for security reasons using your Google™ account.
If you fail to give your Google™ username and password in such situations, your device is
locked. Also, if you have more than one Google™ account, make sure to enter the details for
the relevant account.
To set up a Google™ account on your device
1From your Home screen, tap .
2Find and tap Settings > Accounts & services > Account sync > Add account >
Google.
3Follow the registration wizard to create a Google™ account, or sign in if you
already have an account.
You can also sign in to or create a Google™ account from the setup guide the first time you
start your device. Or you can go online and create an account at
www.google.com/accounts .
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To remove a Google™ account
1From your Home screen, tap .
2Tap Settings > Accounts & services > Account sync > Google.
3Select the Google™ account that you want to remove.
4Tap > Remove account.
5Tap Remove account again to confirm.
If you remove your Google™ account, any security features that are linked to your Google™
account will no longer be available.
If you are lending your device to someone to use for an extended period, it is recommended
that you remove your Google™ account from the device.
Charging your device
Your device has an embedded, rechargeable battery that should be replaced only by
Sony or an authorised Sony repair centre. You should never try to open or take apart
the device yourself. Opening the device can cause damage that voids your warranty.
The battery is partly charged when the device is shipped from the factory. Depending
on how long your device was in the box before you purchased it, the battery level
may be quite low. It is therefore recommended that you charge the battery for at least
30 minutes before starting up your device for the first time. You can still use your
device while it is charging. To read more about how to improve the battery
performance, see
Battery and power management on page 30.
To charge your device
1Plug the charger into a power outlet.
2Plug one end of the USB cable into the charger (or into the USB port of a
computer).
3Plug the other end of the cable into the micro USB port on your device, with
the USB symbol facing up. The notification light illuminates when charging
begins.
4When the device is fully charged, disconnect the cable from your device by
pulling it straight outwards. Make sure not to bend the connector.
If the battery is completely discharged, it may take a few minutes before the notification light
illuminates and the charging icon appears.
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Battery notification light status
Green The battery is charging and the battery charge level is greater than 90%
Red The battery is charging and the battery charge level is less than 15%
Orange The battery is charging and the battery charge level is less than 90%
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Device security
Making sure your device is protected
You can prevent other people from using your device without your permission. For
example, if your device is lost, stolen, or wiped, only someone with your Google™
account or screen lock information can use the device. To make sure that your device
is protected, it is important that you set a secure screen lock and add your Google™
account to your device. It is crucial that you remember both your screen lock
information and your Google™ account credentials. To make sure your device is
protected, you can:
•Set a secure screen lock on your device, that is, a PIN, password, or pattern or
fingerprint screen lock to prevent anyone from resetting your device. For more
information, see
Screen lock on page 13.
•Add a Google™ account to prevent others from using your device if it gets stolen
and/or wiped. For more information, see Why do I need a Google™ account? on
page 10.
•Activate either the “Protection by my Xperia” or the Android™ Device Manager web
service. Using one of these services, you can remotely locate, lock or erase a lost
device. For more information, see Finding a lost device on page 21 .
Verifying the ownership of your device
Certain protection features require you to either unlock your screen with your PIN,
password, pattern, or enter your Google™ account information. Below are examples
of protection features and some of the required credentials:
Factory Data Reset
protection
You must unlock your screen before you are allowed to perform a Factory Data
Reset.
Protection by my
Xperia
If you remotely reset your device using this service, you must enter the
username and password for a Google™ account associated with the service.
The device must be connected to the Internet before the setup process can be
completed. Otherwise, you will not be able to use your device after the reset.
Android™ Device
Manager
If you remotely reset your device using this service, you must enter the
username and password for a Google™ account. The device must be connected
to the Internet before the setup process can be completed. Otherwise, you will
not be able to use your device after the reset.
Software repair If you use the Xperia™ Companion software to perform a software repair, you’re
asked to enter your Google™ account username and password when you start
the device after the repair is complete.
For Android™ Device Manager, it is necessary to enter information from a Google™ account.
This can be any Google™ account which you have set up on the device. If you cannot provide
the relevant account information during a setup process, you won't be able to use the device
at all.
Screen lock
Fingerprint functionality is not available in the US market.
There are several ways to unlock the screen. The security level of each lock type is
listed below in order of weakest to strongest:
•Swipe – no protection, but you have quick access to the Home screen.
•Pattern – draw a simple pattern with your finger to unlock your device.
•PIN – enter a numeric PIN of at least four digits to unlock your device.
•Password – enter an alpha-numeric password to unlock your device.
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•Fingerprint – place your registered finger on the power key to unlock your device
It is very important that you remember your screen unlock pattern, PIN or password. If you
forget this information, it may not be possible to restore important data such as contacts and
messages.
If you have set up a Microsoft® Exchange ActiveSync® (EAS) account on your Xperia™
device, the EAS security settings may limit the lock screen type to only a PIN or password.
This occurs when your network administrator specifies a specific lock screen type for all EAS
accounts for enterprise security reasons. Contact the network administrator of your company
or organisation to check what network security policies are implemented for mobile devices.
To create a screen lock pattern
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Screen lock > Pattern.
3Follow the instructions on your device.
If you enter an incorrect lock pattern five times in a row, you must wait 30 seconds before
trying again.
To change screen lock type
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security .
To change the screen lock pattern
1From your Home screen, tap .
2Find and tap Settings> Lock screen & security > Screen lock.
3Draw your screen unlock pattern.
4Tap Pattern and follow the instructions on your device.
To create a screen lock PIN
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Screen lock > PIN.
3Enter a numeric PIN, then tap Continue.
4Re-enter and confirm your PIN, then tap OK.
To create a screen lock password
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Screen lock > Password.
3Enter a password, then tap Continue.
4Re-enter and confirm your password, then tap OK.
To activate the Swipe unlock function
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Screen lock.
3Draw your screen unlock pattern, or enter your PIN or password depending on
which of these screen lock types is enabled.
4Tap Swipe.
Fingerprint unlock
Fingerprint functionality is not available in the US market.
You can use your fingerprint to quickly unlock your device. To use this feature, you
need to register a fingerprint and enable this feature in the Fingerprint Manager first.
For details on registering fingerprints, see Fingerprint Manager on page 15.
The PIN or password screen lock you set up serves as a backup unlock method if you enable
the Fingerprint unlock option. Selecting other screen lock types will clear all fingerprint
settings.
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To enable Fingerprint unlock
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Fingerprint Manager.
3Confirm your pattern, PIN or password if needed.
4Follow the instructions on your device to set up a fingerprint unlock pattern.
To unlock the device using your fingerprint
•With the lock screen active, place your finger on the power key so that the
device can scan your fingerprint and unlock the screen. Make sure that you
use a finger that you have registered in Fingerprint Manager.
If you fail to unlock the screen using your finger after five attempts, input your backup PIN or
password.
Resetting a forgotten screen lock
If you’ve forgotten your screen lock PIN, password or pattern, you might be able to
reset it using the Protection by my Xperia service. No content on your device is lost
after you have performed a screen lock reset using the Protection by my Xperia
service.
To activate the Protection by my Xperia service, see
Finding a lost device
on page 21.
To reset the screen lock using Protection by my Xperia
1Make sure you know your Google™ account username and password and that
you have enabled the Protection by my Xperia service on your device.
2Go to
myxperia.sonymobile.com using any Internet-connected device.
3Sign in using the same Google™ account that you have set up on your device.
4Click the picture of your device under Your devices.
5Select Lock or Change PIN2 to replace the current screen lock with a new PIN
code.
6Follow the on-screen instructions provided by Protection by my Xperia.
Depending on your security settings, your device may lock after a screen lock reset. You then
need to enter your Google™ account username and password in order to use the device.
Fingerprint Manager
Fingerprint functionality is not available in the US market.
Fingerprint Manager registers fingerprint information that can be used as an
additional security method for unlocking your device or authenticating purchases.
You are allowed to register a maximum of 5 fingerprints on your device.
Before using the Fingerprint sensor, make sure the sensor is clean and without any visible
moisture.
To register a fingerprint for the first time
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Fingerprint Manager.
3Follow the on-screen instructions to complete fingerprint registration.
If you have not set up a PIN or password as a Screen lock, Fingerprint Manager assists you
with setting up a PIN or password as a security backup for your fingerprint. For more
information on setting up a Screen lock, see
Screen lock on page 13.
The fingerprint sensor is on the power key and not on the screen of your device. Before using
the Fingerprint sensor, make sure the sensor is clean and without any visible moisture.
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To register additional fingerprints
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Fingerprint Manager.
3Tap and then place your finger on the power key so that the device can scan
your fingerprint and verify your identity. Make sure that you use a finger that
you have previously registered in Fingerprint Manager.
4Follow the on-screen instructions to register an additional fingerprint.
To delete a registered fingerprint
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Fingerprint Manager.
3Tap the registered fingerprint, then tap Delete > Delete.
To rename a registered fingerprint
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Fingerprint Manager.
3Tap a registered fingerprint on the list and then enter a fingerprint name.
4Tap OK.
Unlocking your device automatically
The Smart Lock feature makes unlocking your device easier by letting you set it to
unlock automatically in certain situations. You can keep your device unlocked, for
example, when it’s connected to a Bluetooth® device or when you’re carrying it with
you.
To prepare your device to unlock automatically, you first need to perform the
following steps in the order given:
•Make sure you have an active Internet connection, preferably a Wi-Fi® connection to
limit data traffic charges.
•Make sure that all your apps are updated using the Play Store™ application in order
to ensure that the Google Play™ services app is updated. Having an up-to-date
Google Play™ services app ensures that you can use the latest Smart Lock features.
•Enable Smart Lock.
•Set when you want your device to unlock automatically.
The Smart Lock feature is developed by Google™ and the exact functionality may change over
time due to updates from Google™.
The Smart Lock feature may not be available in every market, country or region.
To enable Smart Lock
1Make sure that you’ve set a pattern, PIN or password for your screen lock.
2From your Home screen, tap .
3Find and tap Settings > Lock screen & security > Trust agents.
4Drag the slider beside Smart Lock (Google) to the right.
5Tap the back arrow next to Trust agents.
6Find and tap Smart Lock.
7Enter your pattern, PIN or password. You need to enter this screen lock any
time you want to change your Smart Lock settings.
8Select a Smart Lock type.
Setting when to keep the device automatically unlocked
You can set Smart Lock to keep your device unlocked using the following settings:
•Trusted devices — Keep your device unlocked when a trusted Bluetooth® device is
connected.
•Trusted places — Keep your device unlocked when you're in a trusted location.
•On-body detection — Keep your device unlocked when you're carrying your device
with you.
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You have to manually unlock your device when you don't use it for 4 hours and after
you restart it.
Connecting to trusted Bluetooth® devices
You can designate a connected Bluetooth® device as a "trusted" device and keep
your Xperia™ device unlocked while it’s connected to it. So if you have Bluetooth®
devices that you connect to regularly, for example, a car speaker or home
entertainment system, a Bluetooth® watch, or a fitness tracker, you can add them as
trusted devices and bypass the added security of a lockscreen to save time. This
feature is suitable if you’re normally in a relatively secure place when you use these
devices. In some cases, you may still need to manually unlock your device before a
trusted device can be connected.
It is not recommended to add devices that are constantly connected to your device as trusted
devices, for example, Bluetooth® keyboards or cases.
As soon as a trusted Bluetooth® device is switched off or moves out of range, your screen
locks and you need your PIN, pattern or password to unlock it.
To add a trusted Bluetooth® device
1Make sure your device is paired and connected to the Bluetooth® device that
you want to add as a trusted device.
2In the Smart Lock menu, tap Trusted devices.
3Tap Add trusted device > Bluetooth.
4Tap a device name to select it from the list of connected devices. Only paired
devices appear in this list.
5Depending on the security of your connection, you may need to manually
unlock your device before the trusted device can keep it unlocked.
To remove a trusted Bluetooth® device
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Smart Lock > Trusted
devices.
3Tap the device that you want to remove.
4Tap Remove trusted device.
Making sure you're secure when using trusted devices
Different Bluetooth® devices support different Bluetooth® standards and security
capabilities. There's a possibility that someone could keep your Xperia™ device
unlocked by imitating your Bluetooth® connection, even if your trusted device is no
longer nearby. Your device is not always able to determine whether your connection
is secure from someone trying to imitate it.
When your device can't determine that you're using a secure connection, you'll get a
notification on your Xperia™ device and may need to manually unlock it before the
trusted device can keep it unlocked.
Bluetooth® connectivity range can vary depending on factors like the model of your
device, the connected Bluetooth® device, and your environment. Depending on
these factors, Bluetooth® connections can work over distances up to 100 meters. If
someone takes your Xperia™ device while it's near a trusted device, they may be
able to access your Xperia™ device if the trusted device has unlocked it.
Connecting to trusted places
When the Trusted places feature is set up, the lock screen security on your Xperia™
device gets disabled when you are in a designated trusted location. For this feature
to work, you must have an Internet connection (preferably over Wi-Fi®) and allow
your device to use your current location.
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To set up trusted places, first make sure that high accuracy location mode or battery-
saving location mode is enabled on your device before you add home or custom
locations.
The exact dimensions of a trusted location are an estimate and may extend beyond the
physical walls of your home or other area that you have added as a trusted location. This
feature can keep your device unlocked within a radius of up to 80 meters. Also be aware that
location signals can be replicated or manipulated. Someone with access to specialised
equipment could unlock your device.
To add your home location
1Make sure location is turned on and that you are using either the High accuracy
or Battery saving Location mode setting.
2From your Home screen, tap .
3Find and tap Settings > Security > Smart Lock > Trusted places > Home.
4Tap Turn on this location.
To edit your home location
1Make sure location mode is turned on and that you are using either the High
accuracy or Battery saving setting.
2From your Home screen, tap .
3Find and tap Settings > Lock screen & security > Smart Lock > Trusted places.
4Select your home location.
5Tap Edit.
6In the search bar, enter the location that you want to use as your home
location.
If other residences share your street address, you can add the actual location of your home
within the building complex as a custom place.
To remove your home location
1Make sure location mode is turned on and that you are using either the High
accuracy or Battery saving setting.
2From your Home screen, tap .
3Find and tap Settings > Lock screen & security > Smart Lock > Trusted places
> Home.
4Tap Turn off this location.
Using custom locations
You can add any location as a trusted, custom place where your device can remain
unlocked.
To add a custom place
1Make sure location mode is turned on and that you are using either the High
accuracy or Battery saving setting.
2From your Home screen, tap .
3Find and tap Settings > Lock screen & security > Smart Lock > Trusted places.
4Tap Add trusted place.
5To use your current location as a trusted, custom place, tap Select this
location.
6Alternatively, to enter another location, tap the magnification glass icon and
type the address. Your device searches for the entered location. To use the
suggested address, tap the address.
7To fine-tune the location, tap the back arrow next to the address, drag the
location pin to the desired location, then tap Select this location.
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To edit a custom place
1Make sure location mode is turned on and that you are using either the High
accuracy or Battery saving setting.
2From your Home screen, tap .
3Find and tap Settings > Lock screen & security > Smart Lock > Trusted places.
4Select the place that you want to edit.
5Tap Edit address.
6To enter another location, tap the magnification glass icon and type the
address. Your device searches for the entered location. To use the suggested
address, tap the address.
7To fine-tune the location, tap the back arrow next to the address, then drag the
location pin to the desired location, then tap Select this location.
To remove a custom place
1Make sure location mode is turned on and that you are using either the High
accuracy or Battery saving setting.
2From your Home screen, tap .
3Find and tap Settings > Lock screen & security > Smart Lock > Trusted places.
4Select the place that you want to remove.
5Tap Delete.
Keeping your device unlocked while you’re carrying it
Using the On-body detection feature, you can have your device stay unlocked when
you have it on you, for example, if you're carrying it in your hand, pocket or bag. The
accelerometer in your device keeps your device unlocked when it senses that it's
being carried. The device locks when the accelerometer detects that the device has
been put down.
The On-body detection feature can't distinguish whose body is connected. If you give your
device to someone else while it's unlocked using On-body detection, your device may stay
unlocked for the other user. Keep in mind that On-body detection as a security feature is less
secure than a pattern, PIN, or password.
To enable On-body detection
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Smart Lock > On-body
detection.
3Drag the slider beside Off to the right, then tap Continue.
Using On-body detection
When you use the On-body detection feature, you need to be aware of the following
behaviours:
•When your device senses that it's on your body, it stays unlocked after you unlock it.
•Any time you put your device down and it senses that it's no longer on your body,
your device locks automatically.
•After you put your device down, for example, if you place it on a table, your device
can take up to one minute to lock.
•After you get into a car, bus, train or other land vehicles, your device can take
between 5 and 10 minutes to lock.
•Note that when you get on an airplane or a boat (or other non-land based vehicles),
your device may not lock automatically, so make sure to lock it manually if needed.
•When you pick up your device again or get out of the vehicle, just unlock it once and
your device then stays unlocked for as long as you have it on you.
To turn off On-body detection
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Smart Lock > On-body
detection.
3Drag the slider beside On to the left.
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SIM card protection
You can lock and unlock each SIM card that you use in your device with a PIN
(Personal Identity Number). When a SIM card is locked, the subscription linked to the
card is protected against misuse, meaning that you have to enter a PIN every time
you start your device.
If you enter the PIN incorrectly more times than the maximum number of attempts
allowed, your SIM card will become blocked. You then need to enter your PUK
(Personal Unblocking Key) and a new PIN. Your PIN and PUK are supplied by your
network operator.
To set up a SIM card lock
1From the Home screen, tap .
2Find and tap Settings > Lock screen & security > Set up SIM card lock.
3Select a SIM card.
4Drag the slider beside Lock SIM card to the right.
5Enter the SIM card PIN and tap OK. The SIM card lock is now active and you
will be prompted to enter this lock every time you restart the device.
To remove a SIM card lock
1From the Home screen, tap .
2Find and tap Settings > Lock screen & security > Set up SIM card lock.
3Select a SIM card.
4Drag the slider beside Lock SIM card to the left.
5Enter the SIM card PIN and tap OK.
To change the SIM card PIN
1From the Home screen, tap .
2Find and tap Settings > Lock screen & security > Set up SIM card lock.
3Select a SIM card.
4Tap Change SIM PIN.
5Enter the old SIM card PIN and tap OK.
6Enter the new SIM card PIN and tap OK.
7Re-type the new SIM card PIN and tap OK.
To unlock a blocked SIM card using the PUK code
1Enter the PUK code and tap .
2Enter a new PIN code and tap .
3Re-enter the new PIN code and tap .
If you enter an incorrect PUK code too many times, you need to contact your network operator
to get a new SIM card.
Using multiple SIM cards
Your device works with one or two SIM cards inserted. You get incoming
communication to both SIM cards and you can select from which number you want
to place outgoing communication. Before you can use both SIM cards, you need to
enable them and select the SIM card that will handle data traffic.
You can forward calls that come in on SIM card 1 to SIM card 2 when SIM card 1 is
unreachable, and vice versa. This function is called Dual SIM reachability. You must
enable it manually. See
Forwarding calls on page 68.
To enable or disable the use of two SIM cards
1From the Home screen, tap .
2Find and tap Settings > Dual SIM settings.
3Drag the sliders beside SIM1 and SIM2 to the right or left.
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