Sony RDR-GX350 User manual

System
Laser: Semiconductor laser
Channel coverage (Except AUS,SP):
NTSC (national television system
committee)/PAL-M (Phase alternation
line-system M)/PAL-N (Phase
alternation line-system N)
VHF (very high frequency): 2 to 13
UHF (ultra high frequency): 14 to 69
CATV (cable television): A8 to A1,
A to W, W+1 to W+84
Channel coverage (AUS,SP):
Oceanian Model:
PAL/SECAM (B/G, D/K, I, L)
Except Oceanian models:
PAL/SECAM (B/G, D/K, I)/NTSC
VHF: E2 to E12, R1 to R12, Italian A
to H, Ireland A to J, South Africa 4
to 11, 13, AS0 to AS12, NZ1 to NZ11
UHF: E21 to E69, R21 to R69, B21 to
B69, AS28 to AS69
CATV: S01 to S05, S1 to S20
HYPER S21 to S41
The above channel coverage merely ensures
the channel reception within these ranges. It
does not guarantee the ability to receive
signals in all circumstances. For details, see
“Receivable channels” (page 100).
Video reception:
Frequency synthesizer system
Audio reception: Split carrier system
Aerial out:
75-ohm asymmetrical aerial socket
Timer: Clock: Quartz locked/Timer
24-hour cycle (digital)
Except (E,CND)/
12-hour cycle (digital) (E,CND)
Power back-up duration: 1 hour
Video recording format:
MPEG-2, MPEG-1
Audio recording format/applicable bit rate:
Dolby Digital 2 ch 256 kbps/128 kbps
(in EP, SLP, and SEP mode), PCM
SPECIFICATIONS
SERVICE MANUAL
RDR-GX350/HX750/HX950
RMT-D245A/D245P/D246A/D246P
Australia New
Zealand Model
RDR-GX350/HX750/HX950
Argentina Model
RDR-GX350
Brazilian Model
RDR-GX350
Canadian Model
RDR-GX350/HX750
E Model
RDR-GX350/HX750
Singapore Model
RDR-GX350/HX750/HX950
Taiwan Model
RDR-HX750
DVD RECORDER
Photo : RDR-HX750
RMT-D246P
Inputs and outputs
LINE OUT
(AUDIO): Phono jack/2 Vrms/10 kilohms
(VIDEO): Phono jack/1.0 Vp-p
(S VIDEO): 4-pin mini DIN/Y: 1.0 Vp-p,
C: 0.3 Vp-p (PAL) (AUS, SP ONLY)
C: 0.286 Vp-p (NTSC)
LINE 1/LINE 2/LINE 3*
* LINE 3 ONLY for these destinations:
(GX350: CND/HX750: TW, CND, E)
(AUDIO): Phono jack/2 Vrms/more than
22 kilohms
(VIDEO): Phono jack/1.0 Vp-p
(S VIDEO): 4-pin mini DIN/Y: 1.0 Vp-p,
C: 0.3 Vp-p (PAL) (AUS, SP ONLY)
C: 0.286 Vp-p (NTSC)
DV IN: 4-pin/i.LINK S100
DIGITAL OUT (COAXIAL): Phono jack/
0.5 Vp-p/75 ohms
COMPONENT VIDEO OUT
(Y, PB/CB, PR/CR) (Except CND):
Phono jack/Y: 1.0 Vp-p,
PB/CB: 0.7 Vp-p, PR/CR: 0.7 Vp-p
(Y, PB, PR) (CND ONLY):
Phono jack/Y: 1.0 Vp-p,
PB: 0.7 Vp-p, PR: 0.7 Vp-p
HDMI OUT: HDMI 19-pin-Standard
Connector
USB:
RDR-HX750/HX950:
USB jack Type A (For connecting
digital still camera, Memory card
reader and USB memory)
USB jack Type B (For connecting
PictBridge-compatible printers)
General
Power requirements:
220 – 240 V AC, 50/60 Hz
(AUS, SP ONLY)
110 – 240 V AC, 50/60 Hz
(E, BR, AR ONLY)
120 V AC, 60 Hz (CND ONLY)
110 V AC, 60 Hz (TW ONLY)
Power consumption:
RDR-GX350: 22W
RDR-HX750/HX950: 42W
Dimensions (approx.):
430 ×66.5 ×286 mm
(width/height/depth) incl. projecting parts
Hard disk drive capacity:
RDR-HX750: 160 GB
RDR-HX950: 250 GB
Mass (approx.):
4.4 kg (HX750/HX950)
3.6 kg (GX350)
Operating temperature: 5°C to 35°C
Operating humidity: 25% to 80%
Supplied accessories
Power cord/(Mains lead) (1)
Antenna cable/Aerial cable (1)
Audio/Video cord (1)
Remote commander (remote) (1)
RDR-HX750/HX950:
Set top box controller (1)
Size AA (R6) batteries (2)
Plug adaptor (E ONLY)
Specifications and design are subject to
change without notice.

– 2 –
RDR-GX350/HX750/HX950
SAFETY CHECK-OUT
1. Check the area of your repair for unsoldered or poorly-soldered
connections. Check the entire board surface for solder splashes
and bridges.
2. Check the interboard wiring to ensure that no wires are “pinched”
or contact high-wattage resistors.
3. Look for unauthorized replacement parts, particularly transistors,
that were installed during a previous repair. Point them out to the
customer and recommend their replacement.
4. Look for parts which, though functioning, show obvious signs of
deterioration. Point them out to the customer and recommend their
replacement.
5. Check the line cord for cracks and abrasion.
Recommend the replacement of any such line cord to the
customer.
6. Check the B+ voltage to see it is at the values specified.
7. Check the antenna terminals, metal trim, “metallized” knobs,
screws, and all other exposed metal parts for AC leakage. Check
leakage as described below.
WARNING!!
WHEN SERVICING, DO NOT APPROACH THE LASER EXIT WITH
THE EYE TOO CLOSELY. IN CASE IT IS NECESSARY TO
CONFIRM LASER BEAM EMISSION, BE SURE TO OBSERVE
FROM A DISTANCE OF MORE THAN 25 cm FROM THE SURFACE
OF THE OBJECTIVE LENS ON THE OPTICAL PICK-UP BLOCK.
CAUTION:
The use of optical instrument with this product will increase eye
hazard.
CAUTION
Use of controls or adjustments or performance of procedures other
than those specified herein may result in hazardous radiation
exposure.
SAFETY-RELATED COMPONENT WARNING!!
COMPONENTS IDENTIFIED BY MARK OR DOTTED LINE
WITH MARK ON THE SCHEMATIC DIAGRAMS AND IN THE
PARTS LIST ARE CRITICAL TO SAFE OPERATION. REPLACE
THESE COMPONENTS WITH SONY PARTS WHOSE PART
NUMBERS APPEAR AS SHOWN IN THIS MANUAL OR IN
SUPPLEMENTS PUBLISHED BY SONY.
After correcting the original service problem, perform the following
safety checks before releasing the set to the customer:
LEAKAGE TEST
The AC leakage from any exposed metal part to earth ground and from
all exposed metal parts to any exposed metal part having a return to
chassis, must not exceed 0.5mA (500 microampers). Leakage current
can be measured by any one of three methods.
1. A commercial leakage tester, such as the Simpson 229 or RCA
TW-540A. Follow the manufacturers’ instructions to use these
instruments.
2. A battery-operated AC milliammeter. The Data Precision 245 digital
multimeter is suitable for this job.
3. Measuring the voltage drop across a resistor by means of a VOM
or battery-operated AC volmeter. The “limit” indication is 0.75V,
so analog meters must have an accurate low voltage scale. The
Simpson 250 and Sanwa SH-63Trd are examples of a passive
VOM that is suitable. Nearly all battery operated digital multimeters
that have a 2V AC range are suitable. (See Fig. A)
Unleaded solder
Boards requiring use of unleaded solder are printed with the lead-free
mark (LF) indicating the solder contains no lead.
(Caution: Some printed circuit boards may not come printed with the
lead free mark due to their particular size.)
: LEAD FREE MARK
Unleaded solder has the following characteristics.
• Unleaded solder melts at a temperature about 40°C highter than
ordinary solder.
Ordinary soldering irons can be used but the iron tip has to be
applied to the solder joint for a slightly longer time.
Soldering irons using a temperature regulator should be set to about
350°C
Caution: The printed pattern (copper foil) may peel away if the
heated tip is applied for too long, so be careful!
• Strong viscosity
Unleaded solder is more viscous (sticky, less prone to flow) than
ordinary solder so use caution not to let solder bridges occur such
as on IC pins, etc.
• Usable with ordinary solder
It is best to use only unleaded solder but unleaded solder may also
be added to ordinary solder.
ATTENTION AU COMPOSANT AYANT RAPPORT
À LA SÉCURITÉ!
LES COMPOSANTS IDENTIFÉS PAR UNE MARQUE SUR LES
DIAGRAMMES SCHÉMATIQUES ET LA LISTE DES PIÈCES SONT
CRITIQUES POUR LA SÉCURITÉ DE FONCTIONNEMENT. NE
REMPLACER CES COMPOSANTS QUE PAR DES PIÈSES SONY
DONT LES NUMÉROS SONT DONNÉS DANS CE MANUEL OU
DANS LES SUPPÉMENTS PUBLIÉS PAR SONY.
To Exposed Metal
Parts on Set
0.15 F 1.5k AC
Voltmeter
(0.75 V)
Earth Ground
Fig.A. Using an Acvoltmeter to check AC leakage.

– 3 –
RDR-GX350/HX750/HX950
TABLE OF CONTENTS
SERVICE NOTE
1. Disc Removal Procedure in the Tray cannot be Ejected
(Forced Ejection) ................................................................... 5
2. Board Connection, Service Remote Controller.................... 5
3. Model Name Setting Method when Engine is replaced ....... 6
4. HOW TO DIAGNOSE HDD FAILURE ................................. 7
4-1. Defective HDD ............................................................. 7
4-2. HDD Recognition status .............................................. 7
4-3. Display [E01] on FLD with unrecognized HDD ......... 8
4-4. Display [E02] on FLD................................................... 9
4-5. When playing a video, MP3, or JPG,
the contents freeze...................................................... 9
4-6. Factory Check ........................................................... 10
4-7. Self Test ..................................................................... 10
4-8. Performance Check .................................................. 11
1. GENERAL
WARNING ........................................................................... 1-1
Precautions.......................................................................... 1-1
Quick Guide to Disc Types................................................ 1-1
Hookups and Settings ................................................................ 1-2
Hooking Up the Recorder................................................... 1-2
Step 1: Connecting the Aerial Cable .................................. 1-3
Step 2: Connecting the Video Cords/HDMI Cord ............. 1-3
Step 3: Connecting the Audio Cords/HDMI Cord ............. 1-4
Step 4: Connecting the AC Power Cord (Mains Lead)..... 1-4
Step 5: Preparing the Remote ............................................ 1-4
Step 6: Easy Setup ............................................................. 1-5
Connecting a VCR or Similar Device................................. 1-5
Connecting to a Satellite or Digital Tuner .......................... 1-6
Eight Basic Operations
—Getting to Know Your DVD Recorver ............................ 1-6
Inserting a Disc ................................................................... 1-6
Recording a Programme .................................................... 1-6
Playing the Recorded Programme (Title List)................... 1-6
Displaying the Playing Time and Play Information ............ 1-7
Changing the Name of a Recorded Programme............... 1-7
Labelling and Protecting a Disc .......................................... 1-8
Playing the Disc on Other DVD Equipment (Finalise) ...... 1-8
Reformatting a disc ............................................................. 1-9
Timer Recording ......................................................................... 1-9
Before Recording ................................................................ 1-9
Time Recording ................................................................. 1-10
Checking/Changing/
Cancelling Timer Settings (Timer List) ....................... 1-11
Recording From Connected Equipment .......................... 1-11
Playback.................................................................................... 1-11
Playing the Recorder Programme/DVD .......................... 1-11
Playing from the Beginning of the Programme You Are
Recording (Chase Play) .............................................. 1-13
Playing a Previous Recording While Making Another
(Simultaneous Rec and Play) ..................................... 1-13
Searching for a Time/Title/Chapter/Track, etc. .............. 1-13
Erasing and Editing ................................................................... 1-14
Before Editing..................................................................... 1-14
Erasing and Editing a Title ................................................ 1-14
Erasing and Editing a Chapter.......................................... 1-15
Creating and Editing a Playlist .......................................... 1-15
Dubbing (HDD <—> DVD) ......................................................... 1-16
Before Dubbing.................................................................. 1-16
HDD/DVD Dubbing ........................................................... 1-16
Dubbing Using Dubbing List ............................................. 1-16
Making a Backup Disc (DVD Backup) ............................ 1-17
DV Camcorder Dubbing ........................................................... 1-17
Before DV Camcorder Dubbing ....................................... 1-17
Dubbing an Entire DV Format Tape
(DV One Touch Dubbing)............................................ 1-18
Dubbing Selected Scenes (Manual Dubbing) ................. 1-18
Playing from a DV Camcorder ......................................... 1-18
Audio Tracks ............................................................................. 1-18
Playing Audio Tracks from CD/DVD................................ 1-18
Searching for an Audio Track .......................................... 1-19
About Jukebox .................................................................. 1-19
Preparing for Using Jukebox ........................................... 1-19
Playing Audio Tracks Using Jukebox/USB Device ........ 1-20
Managing Audio Tracks on the Music Jukebox ............. 1-20
JPEG Image Files ..................................................................... 1-21
About the “Photo Album” Function ................................... 1-21
Preparing for Using the “Photo Album” Function ............ 1-21
Using the “Photo Album” List............................................ 1-22
Managing JPEG Image Files on the HDD ....................... 1-22
Printing JPEG Image Files ............................................... 1-23
Setting and Adjustments ........................................................... 1-23
Disc Settings (Disc Setup) ............................................... 1-23
Recording Settings (Basic) .............................................. 1-23
Aerial Reception Settings (Tuner) ................................... 1-24
Video Settings (Video In/Out) ........................................... 1-25
Audio Input Settings (Audio In) ......................................... 1-25
Audio Output Settings (Audio Out) .................................. 1-25
Language Settings (Language) ........................................ 1-25
Recording Settings (Recording)....................................... 1-26
Playback Settings (Playback) .......................................... 1-26
HDMI Settings (HDMI Output) ......................................... 1-27
Other Settings (Options) .................................................. 1-28
Additional Information................................................................ 1-28
Troubleshooting ................................................................ 1-28
Resetting the Recorder..................................................... 1-30
Notes About This Recorder ............................................. 1-30
Specifications..................................................................... 1-30
Notes on MP3 Audio Tracks, JPEG Image Files,
and DivX Video Files.................................................... 1-30
About i.LINK ....................................................................... 1-30
Guide to Parts and Controls............................................. 1-31
2. DISASSEMBLY
2-1. Upper Case ......................................................................... 2-1
2-2. Tray Cover Assembly......................................................... 2-1
2-3. Front Panel Section............................................................. 2-2
2-4. FR-274 Board, FL-178 Board ............................................ 2-2
2-5. DVD Drive............................................................................ 2-3
2-6. DC FAN ............................................................................... 2-3
2-7. Hard Disk (Except GX350) ................................................ 2-4
2-8. AV-117 Board ...................................................................... 2-4
2-9. VCD-001 Board ................................................................... 2-5
2-10. Power Supply Block ............................................................ 2-5
2-11. Circuit Boards Location....................................................... 2-6
3. BLOCK DIAGRAMS
3-1. Overall Block Diagram ........................................................ 3-1
3-2 AV-117 Block Diagram........................................................ 3-3
3-3. RD-065 Block Diagram ....................................................... 3-5
3-4. FR274, FL178, VDC-001 Block Diagram .......................... 3-7
3-5. Power Line Block Diagram ................................................. 3-9

– 4 –
RDR-GX350/HX750/HX950
4. PRINTED WIRING BOARDS AND
SCHEMATIC DIAGRAMS
4-1. Frame Schematic Diagram................................................. 4-1
4-2. Printed Wiring Boards and Schematic Diagrams.............. 4-3
• Waveforms
AV-117 Board ................................................................. 4-4
VDC-001 Board .............................................................. 4-4
• AV-117 (IT Controller, IR) Schematic Diagram ........... 4-5
• AV-117 (Power/Fan Cont.) Schematic Diagram ......... 4-7
• AV-117 (Video/Audio) Schematic Diagram .................. 4-9
• AV-117 (Euro) Schematic Diagram ............................ 4-11
• FL-178 (DV, USB, Remocon Receiver, Power SW)
Schematic Diagram...................................................... 4-13
• FL-274 (FL Driver, Line 2 In, Function SW)
Schematic Diagram...................................................... 4-15
• RD-065 (Power Block) Schematic Diagram .............. 4-17
• RD-065 (Emma Block) Schematic Diagram .............. 4-19
• RD-065 (Video/Audio Block) Schematic Diagram ..... 4-21
• RD-065 (Memory Block) Schematic Diagram ........... 4-23
• RD-065 (SATA/IDE IF) Schematic Diagram .............. 4-25
• RD-065 (HDMI/DV/USB Block)
Schematic Diagram...................................................... 4-27
• RD-065 (DVD Drive) Schematic Diagram ................. 4-29
• VDC-001 (Video Encoder) Schematic Diagram......... 4-31
• Power Block (SRV2058EK) Schematic Diagram ....... 4-33
• Power Block (SRV2059WW) Schematic Diagram..... 4-35
• AV-117 Printed Wiring Board....................................... 4-37
• FL-178 Printed Wiring Board ....................................... 4-39
• FL-274 Printed Wiring Board ....................................... 4-41
• RD-065 Printed Wiring Board ...................................... 4-43
• VDC-001 Printed Wiring Board ................................... 4-45
• Power Block (SRV2058EK) Printed Wiring Board ..... 4-47
• Power Block (SRV2059WW) Printed Wiring Board ... 4-49
5. IC PIN FUNCTION DESCRIPTION
5-1. IT Control IC
(IC101:LC87F05J2A-F59AO-E (AV-117 BOARD)).......... 5-1
5-2. AV Encoder/Decoder IC
(IC1001:MC10050F1-105-LU1-A (RD-65 BOARD)) ....... 5-4
6. SERVICE MODE
6-1. SERVICE MODE MAP........................................................ 6-2
6-2. Diagnostic Mode ................................................................. 6-3
6-2-1. Model Setting .......................................................... 6-3
6-2-2. Service Mode.......................................................... 6-4
6-2-3. Version Information and Other Information
(First screen).......................................................... 6-4
6-2-4. RF Level Simplified Diagnosis (Subscreen1)....... 6-5
6-2-5. HDD Information for the HDD return sheet
(Simplified measurement mode)............................ 6-6
6-2-6. Cautions for handling the HDD.............................. 6-7
6-2-7. HDD Error Logging ................................................ 6-9
6-2-8. ATA/ATAPI History - ERR .................................. 6-10
6-2-9. How to confirm HDD Access Flow ..................... 6-10
6-2-10.ATA/ATAPI Debugging Screen Second Screen and .
LD Deterioration Judgment (for writer)............... 6-11
6-2-11.History of VR Recording-related Errors ............. 6-13
6-2-12.DV Service Mode ................................................. 6-17
6-2-13.EPG Service Mode .............................................. 6-19
6-2-14.Aging Mode ........................................................... 6-21
6-2-15.HDD Check Mode ................................................ 6-22
6-3. Setup Related Menu.......................................................... 6-23
6-3-1. Firmware Downloading ........................................ 6-23
6-3-2. Area-Specific Channel Setting............................. 6-23
6-3-3. OSD Filter Setting................................................. 6-24
7. ELECTRICAL ADJUSTMENT
7-1. Video System Adjustment................................................... 7-1
7-2. Video System Adjustment (RDR-HX730).......................... 7-3
8. REPAIR PARTS LIST
8-1. Exploded Views ................................................................... 8-1
8-1-1. Overall Section............................................................... 8-1
8-1-2. Chassis Section ............................................................. 8-2
8-2. Electrical Parts List ............................................................. 8-3

– 5 –
RDR-GX350/HX750/HX950
SERVICENOTE
1. DISC REMOVAL PROCEDURE IN THE TRAY CANNOT BE EJECTED (FORCED EJECTION)
1. Remove the upper case.
2. Insert the stiff wire in the hole and eject the tray.
NOTES DURING THE FORCED EJECTION
1. If the forced ejection is executed while a blank disc media (DVD±RW, ±R) exists on the tray
• Insert a DVD-ROM (DVD test disc, DVD software available on the market, or the like) in the tray and then close the tray.
Note1:Note1:
Note1:Note1:
Note1: If you close the tray while it is empty, ejection of the tray becomes impossible.
Note2:Note2:
Note2:Note2:
Note2: If you close the tray with a CD disc inserted in it, the CD can be ejected. However, if you close the tray while it is empty, there can be a
case that ejection of the tray becomes impossible.
Note3:Note3:
Note3:Note3:
Note3: Even if you replace the DVD drive unit while the tray remains under the state as described above, the situation cannot be improved.
2. If the tray cannot be ejected while the disc is not inserted
• Execute the forced ejection.
• Insert a DVD-ROM (DVD test disc, DVD software available on the market, or the like) on the tray and try to close the tray.
(There are cases that it recovers the trouble.)
3. Contents of forcedly ejected blank disc media (DVD±RW, ±R) can be damaged. (There can be a case that initialization is also impossible.)
2. BOARD CONNECTION, SERVICE REMOTE CONTROLLER
1 The stiff wire
Open the tray
Hole
Extension cable
(J-6090-201-A)
SERVICE REMOTE CONTROLLER
(J-6090-203-A)
AV-117 board : CN101(40core
)
RD-065 board : CN2301(40core)

– 6 –
RDR-GX350/HX750/HX950
3. MODEL NAME SETTING METHOD WHEN ENGINE IS REPLACED
Required equipment:
• Remote controller (RMT-D245A/D245P/D246A/D246P)
• Service remote controller (J-6090-203-A)
• Monitor
Model name delete method
1. Turn the main POWER ON.
2. Press the following buttons on the service remote controller in this order.:
“ESC” k“CHAP” k“1”
* Confirm that the above operation is performed in the state that the screen has exited all settings such as “Home Menu” or “Simple Setting”.
3. Turn the main POWER OFF.
4. Turn the main POWER ON. (The screen as shown in Fig. 1 appears.)
5. Select “2” on the screen by using the service remote controller.
* If “1” is selected on the screen, the machine will not work at all. Be sure to select “2”.
6. Find out the tentative model name from the Correspondence Table (Table 1) for the client machine. Then, enter the 4-digit “Input No.” on the
screen using the service remote controller.
7. The model name setting method is complete. (Screen disappears.)
* Upon completion of the model name setting, be sure to press both “ENTER” and “3” simultaneously on the service remote controller
without fail. It sets the remote control code “3”.
Fig.1 S-company/P-company selection
Table1 Correspondence table between tentative model name and final product name
[Recorder's Model Setting]
Input the number using the remote for Service
> ?
Input No. Manufacturer
[ 1 : P ]
[ 2 : S ]
Modelname
Tentative model name
AR AUS BR CND E SP TW
RDR-GX350 MRX-1610/E32 MRX-1605/AU2 MRX-1610/BR4 MRX-1610/CA2 MRX-1610/E32 MRX-1610/SP7 —
RDR-HX750 — MRX-1630/AU2 — MRX-1640CA2 MRX-1640/E32 MRX-1630/SP7 MRX-1640/TW1
RDR-HX950 — MRX-1650/AU2 — — — MRX-1650/SP7 —

—7 —
4. HOWTO DIAGNOSE HDD FAILURE
4-1. Defective HDD
There are four symptoms of defects in the HDD.
1. “E01”is displayed on the FLD.
(The HDD is not recognized or is not authorized.)
2. “E02”is displayed on the FLD.
3. When playing a video, MP3, or JPG, contents freeze.
4. Irregular noises from the HDD
4-2. HDD Recognition status
How to enter Recognition status and sub screen mode.
•While the GUI screen is not displayed, use the service remote controller and press “ESC”key followed by “DISP”key.
•While the first screen is displayed, press “DIG/ANA”key repeatedly until the desired subscreen is displayed.
The subscreens change.
MRX-1635/EC1 VERSION : 1.01
: RELEASE 104
Rev. 1. 5895
: 1.178 OK
: DVD-RW DVR-L12X OK
1.00 OK
: 000800004940
: WDC WD2500AAJS 9 250
DEVICE : E2R-FEx1.0 FLASH : 64M
REGION : 2 C: 0000400259
HDCP : 0000400259
SYSCON
TUNERCON
DRIVE
PIC SERIAL
HDD INT
•Details on HDD data are described below:
HDD : WDC1023456 # 160
Capacity of the HDD (unit: Gbytes)
HDD identification error indication
HDD model name
Service remote controller
(Part code: J-6090-203-A)
HDD identification
conditions
Failure to physically
identify the HDD (no
connection, defective
HDD, interface error).
Physical identification of
HDD possible, but not
identified
Physical identification of
HDD possible, HDD
identified, but failure in
logical formatting.
Physical identification of
HDD possible, HDD
identified, and correct
logical formatting (HDD
correctly identified).
Details on HDD data
are described below.
Blank space
WDC 10234564 # 160
WDC 10234564 ! 160
WDC 10234564 160
Remarks
Check the connection to the
SATA cable and power cable.
Replace the SATA cable or
power cable.
Replace the HDD.
Replace the FE or part in the
SATA/ATA communication.
“#”indicates that the HDD is
unauthorized.
“!”indicates an HDD
authorization error. Initialize
the HDD.
FL Display
REPAIR
E01
E02
Normal
OS Display
“Repaining the HDD”.
r
“HDD repair is
complete”.
An error occurred.
Please consult your
nearest Sony dealer.
Note that contents on
the HDD may be
erased when servicing
this unit.
The Hard Disk Drive
info is incorrect.
Use the Disk Setup
menu to reformat.

– 8 –
RDR-GX350/HX750/HX950
4-3. Display [E01] on FLD with unrecognized HDD
*For information about replacing the HDD, see
Section 2, page 2-5.
After replacing the HDD, perform “Factory Check”
on “Service Note”, page 10.
Write down the HDD information before performing
Factory Check.
Note the information on pages 6-6, 6-9, and 6-10
of Chapter 6, “Service Mode”.
Always replace the HDD with an HDD with the
same capacity.
E01
END
Is “#” displayed?
Reconnect the SATA
cable. Does the problem
still occur?
Replace the SATA cable.
Does the problem
still occur?
Replace the HDD with a new
one and perform Factory Check.
YES
Is the HDD free from
irregular noises?
YES
YES
YES
Does the problem
still occur?
Replace the Engine and reinstall the original HDD.
There may be a malfunction with the Engine. Reinstall the original HDD.
Then, follow the procedure to replace the Engine.
After replacing the Engine, perform “Setting the Model Name” on “Service Note”, page 6.
YES
Does the problem
still occur?
Another defect
has occurred.
YES
Unauthorized HDD
Replace the SATA Cable
NO
NO
NO
NO
NO
Final check
NO
Replace the HDD
Note: Performing “Final Check” will not erase the HDD data.

– 9 –
RDR-GX350/HX750/HX950
4-4. Display [E02] on FLD
4-5. When playing a video, MP3, or JPG, the contents freeze
Note: When performing Factory Check, the data saved to the HDD
by the customer is erased.
Obtain customer consent before performing Factory Check.
E02
END
Is the HDD free from
irregular noises?
YES
NO
Factory check
Final check
Replace the HDD
When playing a video, MP3, or JPG,
the contents freeze.
(An error is not displayed on the FLD.)
Display the ATA/ATAPI history by using
“HDD Access Flow” on page 6-10.
(If the symptoms do not reappear,
perform “Self Test” on page 10.)
Is the HDD free from
irregular noises?
Does Performance Check
show no problems?
YES
Does the history show
no errors?
YES
YES
NO
NO
NO
END
Final check
Replace the HDD

– 10 –
RDR-GX350/HX750/HX950
4-7. Self Test
Final Check
SELF TEST ( SMART TEST ) and Performance Check
SELF TEST
This is a simplified diagnosis for the HDD.
A serious failure in the HDD can be detected with this test.
Time required for testing: Approx. 60 sec.
How to start/terminate the diagnostic program
Use the remote control unit for servicing.
• How to start: Press the “ESC”, “CX”, “0”, and “1” keys simultaneously.
• How to terminate: Press the “ESC” key.
Execute Self-Test.
• Press the “3” key on the remote control unit for servicing while the menu screen is displayed.
• When the following screen is displayed, press the “1” key to start the Self-Test.
Diagnosis results
• Without an error: “. . . Completed” is displayed.
Then, proceed to the Extended Self-Test.
• With an error: “. . . Error” is displayed. Look at the number in Test Result.
If the place value for tens is 1 or 2, execute the Self-Test again.
If it is from 3 to 7, the HDD must be replaced.
Note: If the result of the second test is the same, replacement of the HDD is required.
Example: No error
4-6. Factory Check
1. Pull out and then reconnect the AC cable.
2. Press the “ESC” key followed by the “P.RUN” key to start Formatting.
3. When “B COMPLETE” appears, the Factory Check is complete.
4. Press the “Power” button. The unit starts normally.
When Factory Check has finished completely without error, reset the Recording Error History and the ATA/ATAPI with the Clear key.
Note: Performing “Self Test” will not erase the HDD data.
Recording Error History Display
07-03-19 12:36:06 ESFSYS INIT
07-03-19 12:36:06 HDD Zero MR
07-03-19 12:36:06 HDD Initialze
07-03-19 12:36:06 HDD Zero MR
07-03-19 12:27:27 Status NG
Note: When performing Factory Check, the data saved to the HDD by
the customer is erased.
Obtain customer consent before performing Factory Check.
Example: With an error