Sony Walkman NW-WS413 Installation guide

FAQ
The cover at the base of the neckband is detached. If the cover of the neckband becomes
detached, reattach it as follows: Align the groove on the cover of the neckband with the
projecting portion on the headphone and fit them together. Fit the cover firmly to the
Support on Music Center for PCMusic center for PC is an application for organizing and
transferring music on audio devices manufactured by Sony How to use Note If you are
using a WALKMAN that arrived in stores in or before December 2013, you
Is my audio device aptX enabled?
To find out whether your audio device is aptX enabled, you may refer to the following
website: https://www.aptx.com/products?field_product_brand_tid=25
Cannot play songs on the Walkman player. (NW-Series Walkman)IMPORTANT: If
model-specific information is required to complete any of the steps in this solution, refer
to the operating instructions supplied with the product. Connect your Walkman player to
your computer and
How many portable speakers can be connected simultaneously using SongPal Multi-
Room?Up to ten speakers can be connected and play music simultaneously using
SongPal Multi-Room feature.
I want to manage multiple albums and songs as an album using Media Go.Songs that
have the same album name and album artist name are grouped as an album. Songs that
have the same album name but different album artist names are sorted into separate
albums. To put multiple albums such

I cannot install Media Go from Setup stored in my Walkman.Download Media Go from
the following website and install it. Media Go download website:
http://mediago.sony.com/enu/download NOTE: A list of devices supported for use with
the Media Go software is available at:
I want to take my Walkman onto an airplane.The built-in lithium-ion battery meets
International Air Transport Association (IATA) regulations, however some airlines may
have different standards. Consult with your airline company for details.
I want to convert audio file formats using Media Go.Music content transferred to Media
Go can be converted to AAC, MP3, or FLAC. Try the following procedures. Select the
song whose format you want to convert from the Library. NOTE: If you want to convert
a song stored
I want to play High-Resolution Audio songs using Media Go.NOTE: A list of devices
supported for use with the Media Go software is available at:
http://mediago.sony.com/enu/supported-devices/. The Media Go software may also work
with other devices not on this list. However
I want to check where the songs managed by Media Go are stored.Follow these steps to
check the location. On the Media Go screen, right-click the song whose storage location
you want to check, and then click Properties. Check the storage location in File in the
Audio Properties
I want to convert the file format and bit rate of songs using Media Go only when
transferring them to my Walkman.You can change the settings of Media Go to convert all
songs or only specified songs when transferring them to your Walkman. NOTE: A list of
devices supported for use with the Media Go software is available at:

Can I manage Libraries (Music, etc.) separately for each computer user with Media
Go?Media Go allows you to manage Music Library for every user account. Add a
personal folder for each user account to Media Go Library. Click File - Add/Remove
Media from Library... in the menu at the top of the Media
I want to combine or trim music files using Media Go.You can combine or trim music
files using Combine Files... or Trim File... in the Tool menu. See below for details.
NOTE: A list of devices supported for use with the Media Go software is available at:
http://mediago
Useful information about Walkman.This page introduces useful links for Sony's
Walkman player. Click on the icon/topic to view the link. NOTE: Depending on the
model feature, some of the information listed below may not be available. Please refer
How to check the Device Manager for proper installation of the portable audio driver.A
device driver allows the computer to recognize devices. If the device driver is not
recognized properly by the computer, the computer will be unable to recognize the
Walkman. Check if the device driver is recognized
What is Automatic Firmware Update?Automatic firmware update is one of the methods
that an Walkman can be booted automatically and updated easily via the application
Media Go on a PC, by following the on-screen instructions. When Media Go is running
Battery life is short even when the Walkman is fully charged.Try the following methods
to expand the battery life. Using settings/functions which prevent battery drain only when
you need them also helps to expand the battery life. NOTE: Depending on the model,
some of the

How to transfer music to a Walkman using a computer.This page introduces how to
transfer music to a Walkman. Select the method that matches with your environment and
intended uses. Using Sony software to transfer the music to your Walkman Manage the
music using Sony
Bluetooth connection and troubleshooting for audio productsThis page introduces
Frequently Asked Questions about the Bluetooth for audio products. Technology
Overview What is Bluetooth wireless technology? Which Bluetooth profiles are
supported? Pairing/Connection Basic
What is the memory capacity of the digital music player?You can find information
regarding memory capacity of the digital music player in: 1. Specifications On your
model support page, click on "Specifications" You will be able to find the memory
capacity of the device
How long does it take to charge the built-in battery of the audio speaker or player?The
charging time will vary depending on remaining battery power and battery condition. For
information about the charging time, see the specifications and the manual supplied with
your audio speaker or player.
How to transfer music files to the portable player using the Windows Media® Player
software.When you start the Windows Media Player software for the first time, it
automatically searches certain default folders on your computer for audio, video and
picture files and then adds those files to your library
How to transfer Audio to the portable player using the Windows Explorer interface.You
can transfer data to the portable player by directly dragging and dropping the files using

the Windows Explorer interface on your computer. NOTE: If you have the Windows
Media Player version 10 or lower installed
Error: FORMAT ERROR or NO DATA message is displayed or heard.Follow these
steps to troubleshoot why the message FORMAT ERROR or NO DATA flashes in the
display of the Walkman player when trying to play a song. IMPORTANT: If model-
specific information is required to complete
What is One-touch function?The One-touch function by Sony incorporates Near Field
Communication (NFC) technology. By using Sony devices with the One-touch function,
users can easily and instantly register and pair their Bluetooth devices
Walkman MP3 Players Windows 8/8.1 Compatibility InformationWalkman MP3 Players
Application Software Regarding the operating environment: OS must be factory installed
on your PC. Operation cannot be guaranteed if an upgrade to Windows 8 from another
OS has been performed
Can I transfer music or pictures into the Media Go Software via Drag and Drop?You can
drag and drop existing supported media files from Windows Explorer or iTunes into
Media Go to add them to your Media Go library, playlist, photo album, or device, or to
begin playing the items. If you drag
What points should be noted when using a microSD card? (For the Walkman models that
support microSD cards)Refer to the following items. NOTE: The operating procedures
and confirmation methods described in each item vary depending on your Walkman. For
details on operations, refer to the manual supplied with the product
How to create playlists and transfer them to a device using Media Go.Refer to the
following procedure for creating playlists and transferring them to a compatible device,

such as the Walkman, using Media Go. NOTE: A playlist is a list of tracks/songs to be
played. You can collect
How to determine if a song in the Apple iTunes software has Digital Rights Management
(DRM) copy protection.In the iTunes software, click to select the song you wish to
verify. On the main menu, click File and then click Get Info. On the Summary tab, under
Kind, if the file has copyright protection, it may say (for example)
Repair Cost & Service ChargesFor repair cost and service charges, please visit:
https://www.sony.co.in/microsite/warranty-repair/warranty-info/#service-charge
The Walkman cannot connect to or pair with a Bluetooth device.The Walkman cannot
connect to or pair with a Bluetooth device. A Bluetooth connection cannot be established
between the Walkman and speakers. Check the items below before you start pairing Be
sure to place the Bluetooth
How to prevent the Walkman from different types of water damages.Damages caused by
contact with liquids are subject to expensive reparation fees. Also, there are many cases
where important data were not recoverable and were lost. The following are some
examples of problematic
Can I use my Walkman while charging it?Depending on the charging procedure. Check
as follow: If you use an AC adapter (sold separately) to charge You can use your
Walkman while charging it. NOTE: If you use (play music etc.) your Walkman while
charging
How to transfer music from Mac OS to a Walkman player.You can transfer music by
drag-and-drop directly from Finder of Mac OS or the Music library screen of iTunes to

the MUSIC folder on your Walkman. NOTE: If you import music from the Music library
screen of iTunes
I want to transfer music to a Walkman by drag-and-drop from iTunes for Windows.Open
Music folder in the Walkman, then transfer music by drag-and-drop from iTunes to your
Walkman. NOTE: You can only drag-and-drop music managed by iTunes when using a
Walkman that supports drag-and-drop function
How to troubleshoot a Walkman player that does not turn on or function properly.Refer
to the below troubleshooting steps if you encounter the following: The Walkman player
does not turn on when pressing the power button even when fully charged. The Walkman
player does not turn on even after
How do you replace the built-in battery?Since technical knowledge is required to replace
the built-in rechargeable battery, customers will not be able to do it by themselves. You
will need to disassemble the player to replace the built-in battery. Also
Windows 10 Compatibility InformationThank you for choosing Sony products. For the
compatibility status of Sony products with Windows 10, which is scheduled to be
released by Microsoft Corporation on July 29, 2015, and upgrade information, please
refer
Media Go fails to install on my computer. An error message says that the mglyricsPS.dll
failed to register.To resolve this issue, try installing the Visual C++ Redistributable
Packages for Visual Studio 2013. NOTE: Visit the Media Go™ website for additional
information and Frequently Asked Questions (FAQs).
What is an NFC compatible smartphone?The NFC compatible smartphones are
smartphones with built-in Near Field Communication (NFC) function. These

smartphones have Android 2.3.3 operating system or newer. Look for the NFC logo on
the smartphone or mobile
The Walkman battery cannot be charged.IMPORTANT: If model-specific information is
required to complete any of the steps in this solution, refer to the operating instructions
supplied with the product. If you have an older model that does not connect
What is the passcode, or password, for pairing with another Bluetooth device?The
passcode of your device is set to 0000 (four zero). When paring with another Bluetooth
device, if the passcode of your device is required on the screen of another Bluetooth
device, please enter 0000 (four zero)
How to test the speed of your Internet connection.You must have a working Internet
connection connected to a computer and use a website to test your connection speed.
Your speed may change over time, so the results of your test may not be the same from
day to day
How to transfer tracks from an Audio CD to the Portable Player in the Media Go
Software.Transfer your music from the CD into the Media Go software library Start the
Media Go software. Insert the audio CD you wish to rip (transfer) into the CD/DVD drive
of the computer. In the left pane, right click
What is NFC?Near Field Communication (NFC) is a standards-based connectivity
technology that makes it more convenient to make transactions, exchange digital content
and connect devices. It is a technology enabling short-range
What is one-touch listening?1IMPORTANT: Not all Sony products are compatible with
one-touch listening. To check whether your product is compatible with one-touch
listening, refer to the manual supplied with your product. One-touch listening

Which Walkman models does Content Transfer (for Mac) support?Content Transfer (for
Mac) Ver.1.0 supports the following Walkman models. Model name: USA NWZ-W273*
NWZ-W274S NWZ-E383/E384/E385 Canada NWZ-W273* NWZ-W274S NWZ-
WH303 NWZ-E584 NWZ-E383/E384/E385 Latin America NWZ-W273*
Are Apple iPhones mobile device compatible with the NFC feature?Current Apple
iPhone mobile device and other Apple iOS devices do not support the Near Field
Communication (NFC) feature. Look for the NFC logo on a Smartphones or mobile
device to ensure that it is NFC compatible
The Walkman player is not recognized by the computer.The following solution is applied
when you experience the following symptoms: The Walkman player is not displayed on
Windows Explorer. The Walkman player is not displayed on Mac Finder. The Walkman
is not displayed
How can I compare Sony product specifications?If you're interested in comparing Sony
product specifications, this is the way to do it! Visit the Sony website Go to the
Electronics tab and choose a product category Choose the products you want to compare
Where can I buy genuine Sony products?Wondering where to buy Sony products? Click
on the links below to find retail stores near you. Australia Hong Kong India Indonesia
Korea Malaysia New Zealand Phillipines Singapore Taiwan Thailand Vietnam Middle
Location of service & repair centers in IndiaYou can find our repair and service centers
here.
How do I register a Sony product for the standard manufacturer's warranty?For Alpha
customers, click here to register. For all other products, registration is not required.

Online registration does NOT affect the warranty of your unit. You will need to
ensure the safe keeping of your
Let us help you find what you are looking for...manuals, firmwares, drivers,
specifications and moreThe best way to find your information is to first reach your
Product Page before you start searching with other keywords. 1. Getting to your Product
page The product page is the best platform to start your journey:
What are the differences in DLNA device classes?DLNA Certified televisions, Blu-ray
Disc™ (BD) players, computers and mobile phones are not all the same. While the
certification assures that the devices will operate to a certain standard, the DLNA®
capabilities
Warranty InformationFor information on Sony warranties, please refer to your
local website in the Asia Pacific Region. Australia India Indonesia Korea Malaysia
Middle East & Africa area New Zealand Phillipines Singapore Taiwan Thailand
Environmental Policy & Electronic Waste (“E-Waste”) Management
Contact Sony India
Support by Sony mobile app: stay informed about news, software/firmware updates and
more!Want to be informed about the latest firmware / drivers that you need? Or maybe
you want to know the best picture settings for your camera? Well, the Support by Sony
app* keeps you informed about the latest updates
Discontinuation of Media Go - Welcome Music Center for PC! - 4th October 2017As of
end December 2017, downloading the Media Go application will no longer be possible.
The Music Center for PC app is available since August 2017, and offers enhanced
support for your WALKMAN device(s) and Hi-Res

Windows 8 Compatibility InformationFor the compatibility status of Sony products with
Windows 8, which is scheduled to be released by Microsoft Corporation on October 26,
2012, and upgrade information, please refer to the relevant product category
What is Bluetooth wireless technology?What is Bluetooth? Bluetooth is a wireless
communication technology that can be used for close-range data transmission from one
digital device to another. Bluetooth is essentially a one-to-one wireless connection
Understanding digital audio –an A-Z guideConfused by some of the language used to
describe audio equipment? We’ve created a quick guide to help you out. The basics: how
digital audio is recorded Because real-world sound varies continuously, digital recording
How to listen to music from a mobile device through an NFC-capable device using one-
touch connection.NOTE: Not all mobile devices are supplied with the Near Field
Communication (NFC) function. To see if your device is compatible with the NFC
function , check the operating instructions of the mobile device. By
Windows 10 information - 28th July 2015 UpdateAs announced by Microsoft on June 1,
2015, Windows 10 - their latest operating system - is scheduled to launch on July 29,
2015. Please refer to Microsoft website for details. Sony is now testing Windows 10 and
Check my service & repair job statusTo check and track your repair / service job status,
visit to the following: https://web.sony-asia.com/in/track-repair/
Repair & Service related FAQs
Notes on connecting to the internet with products manufactured by SonyWhen you
connect a product manufactured by Sony such as a TV or Blu-ray recorder to the internet,
use a router to connect, or connect the product to a LAN port with a router function.
Wired/wireless connection via

Do products that use magnets affect medical devices such as pacemakers?Medical
devices such as pacemakers, defibrillators, or variable pressure shunts for hydrocephalus
treatment may be affected depending on the magnetic field of the magnet in the product.
If you use one of these medical