Sony Xperia M5 E5603 User manual

User guide
Xperia™M5
E5603/E5606/E5653

Contents
Getting started............................................................................... 7
About This User Guide........................................................................ 7
Overview.............................................................................................7
Assembly............................................................................................ 8
Screen Protection............................................................................... 9
Starting Your Device for the First Time...............................................10
Why Do I Need a Google™ Account?............................................... 10
Device security.............................................................................12
Making Sure Your Device is Protected...............................................12
Screen Lock......................................................................................12
Unlocking Your Device Automatically.................................................14
SIM Card Protection..........................................................................17
Finding the Identification Number of Your Device...............................18
Finding a Lost Device ....................................................................... 19
Learning the basics...................................................................... 21
Using the touchscreen...................................................................... 21
Locking and Unlocking the Screen.................................................... 23
Homescreen..................................................................................... 23
Application screen.............................................................................25
Navigating Applications..................................................................... 26
Widgets............................................................................................ 27
Shortcuts and folders........................................................................27
Background and Themes..................................................................28
Taking a screenshot.......................................................................... 28
Notifications...................................................................................... 29
Icons in the status bar.......................................................................31
Applications Overview....................................................................... 33
Battery and Maintenance............................................................. 35
Charging Your Device........................................................................35
Battery and power management....................................................... 36
Updating Your Device........................................................................38
Maintenance Using a Computer........................................................ 39
Storage and Memory........................................................................ 40
Backing Up and Restoring Content................................................... 42
Downloading applications............................................................45
Downloading Applications from Google Play™..................................45
Downloading Applications from Other Sources..................................45
Internet and networks.................................................................. 46
Browsing the web............................................................................. 46
2
This is an Internet version of this publication. © Print only for private use.

Internet and MMS Settings ...............................................................46
Wi-Fi................................................................................................. 47
Sharing your mobile data connection................................................ 49
Controlling data usage...................................................................... 51
Selecting mobile networks................................................................ 52
Virtual private networks (VPNs)..........................................................52
Synchronizing data on your device..............................................54
Synchronizing with Online Accounts..................................................54
Synchronizing with Microsoft® Exchange ActiveSync®.....................54
Basic settings...............................................................................56
Accessing settings............................................................................ 56
Volume settings.................................................................................56
Do Not Disturb Mode........................................................................ 57
Screen settings................................................................................. 58
Application settings........................................................................... 59
Resetting Your Applications...............................................................60
Daydream......................................................................................... 61
Language Settings............................................................................ 61
Date and time................................................................................... 62
Mobile BRAVIA® Engine................................................................... 62
Enhancing the sound output............................................................. 62
Multiple User Accounts..................................................................... 63
Typing text....................................................................................66
On-Screen Keyboard........................................................................ 66
Phonepad......................................................................................... 67
Entering text using voice input...........................................................68
Editing text........................................................................................68
Personalizing the On-Screen Keyboard............................................. 69
Calling.......................................................................................... 71
Making calls...................................................................................... 71
Receiving calls.................................................................................. 72
Ongoing calls.................................................................................... 74
Using the call log...............................................................................74
Forwarding Calls............................................................................... 75
Restricting Calls................................................................................ 75
Multiple calls..................................................................................... 76
Conference calls............................................................................... 76
Voicemail...........................................................................................77
Emergency calls................................................................................77
Contacts.......................................................................................79
Transferring contacts.........................................................................79
Searching and viewing contacts........................................................80
3
This is an Internet version of this publication. © Print only for private use.

Adding and editing contacts..............................................................81
Adding medical and emergency contact information......................... 82
Favorites and groups.........................................................................83
Sending contact information..............................................................84
Avoiding duplicate entries in the Contacts application....................... 84
Backing up Contacts.........................................................................84
Messaging and chat.....................................................................86
Reading and sending messages....................................................... 86
Organizing your messages................................................................ 87
Calling from a message.....................................................................87
Messaging settings........................................................................... 88
Instant messaging and video chat..................................................... 88
Email.............................................................................................89
Setting up email................................................................................ 89
Sending and Receiving Email Messages........................................... 89
Organizing your email messages....................................................... 90
Email account settings...................................................................... 91
Gmail™.............................................................................................92
Music............................................................................................93
Transferring Music to Your Device......................................................93
Listening to Music............................................................................. 93
Music Menu...................................................................................... 94
Playlists.............................................................................................95
Sharing music................................................................................... 96
Enhancing the sound........................................................................ 96
Recognizing Music with TrackID™.................................................... 96
FM radio....................................................................................... 98
Listening to the radio.........................................................................98
Favorite radio channels..................................................................... 99
Sound settings..................................................................................99
Camera.......................................................................................100
Taking Photos and Recording Videos.............................................. 100
General camera settings................................................................. 101
Still camera settings........................................................................ 105
Video camera settings.....................................................................108
Photos and videos in Album...................................................... 111
Viewing Photos and Videos.............................................................111
Sharing and Managing Photos and Videos......................................112
Editing photos with the Photo editor application..............................113
Editing videos with the Movie Creator application............................114
Hiding photos and videos................................................................114
Album Homescreen Menu...............................................................115
4
This is an Internet version of this publication. © Print only for private use.

Viewing your photos on a map........................................................ 116
Videos.........................................................................................118
Watching videos in the Video application.........................................118
Transferring Video Content to Your Device.......................................119
Managing video content..................................................................119
Movie Creator................................................................................. 119
PlayStation™ Video Service............................................................ 120
Connectivity............................................................................... 121
Mirroring the Screen of Your Device Wirelessly on a TV................... 121
Sharing Content with DLNA Certified™ Devices.............................. 121
Connecting Your Device to USB Peripherals....................................123
NFC................................................................................................ 124
Bluetooth® Wireless Technology.....................................................126
Smart apps and features that save you time............................. 129
Controlling Accessories and Settings with Smart Connect™........... 129
Using your device as a wallet.......................................................... 131
Travel and maps......................................................................... 132
Using Location Services.................................................................. 132
Google Maps™ and navigation....................................................... 132
Using data traffic when traveling......................................................133
Airplane mode.................................................................................133
Calendar and alarm clock.......................................................... 134
Calendar......................................................................................... 134
Alarm and Clock............................................................................. 135
Accessibility............................................................................... 138
Magnification Gestures....................................................................138
Large Text....................................................................................... 138
Color Correction..............................................................................138
Simple Homescreen........................................................................138
Hearing Aid Compatibility................................................................ 139
TalkBack......................................................................................... 139
TTY (Teletypewriter) Mode............................................................... 139
Support and Legal......................................................................140
Support Application........................................................................ 140
Xperia™ Tips.................................................................................. 140
Help in menus and applications.......................................................140
Running Diagnostic Tests on Your Device........................................140
Restarting, Resetting, and Repairing............................................... 141
Help us improve our software..........................................................142
Using Your Device in Wet and Dusty Conditions..............................142
Warranty, SAR, and Usage Guidelines.............................................143
Recycling Your Device.....................................................................143
5
This is an Internet version of this publication. © Print only for private use.

Legal information.............................................................................144
6
This is an Internet version of this publication. © Print only for private use.

Getting started
About This User Guide
This is the Xperia™ M5 User Guide for the Android™ 6.0 software version. If you're not
sure which software version your device is running, you can check it in the Settings
menu.
System and application updates can present the features in your device in another way than
described in this User Guide. The Android™ version might not be affected in an update. For
more information about software updates, see Updating Your Device on the 38 page.
To check the current software version of your device
1From your Homescreen, tap .
2Find and tap Settings > About phone > Android™ version.
Limitations to Services and Features
Some of the services and features described in this User Guide may not be supported in
all countries or regions, or by all networks or service providers. The GSM International
Emergency Number can always be used in all countries, regions, networks and by all
service providers, provided that the device is connected to the cellphone network.
Please contact your network operator or service provider to determine the availability of
any specific service or feature and whether additional access or usage fees apply.
The use of certain features and applications described in this guide may require access
to the Internet. You may incur data connection charges when you connect to the Internet
with your device. Contact your wireless service provider for more information.
Overview
7
This is an Internet version of this publication. © Print only for private use.

1. Charging/Notification light
2. Headset jack
3. Proximity/Light sensor
4. Ear speaker/Second loudspeaker
5. Front camera lens
6. Power key
7. Volume/Zoom key
8. Camera key
9. Main microphone
10. Charger/USB cable port
11. Main loudspeaker
12. Main camera lens
13. Camera light
14. Second microphone
15. Wi-Fi/Bluetooth/GPS antenna area
16. Nano SIM/Memory card slot cover
17. NFC™ detection area
Assembly
Your device only supports nano SIM cards. Only use factory original nano SIM cards that are
specifically designed to fit the nano SIM card slot in your device.
8
This is an Internet version of this publication. © Print only for private use.

To insert the nano SIM card
Your device only supports nano SIM cards. Make sure you use the nano SIM card holder and
don’t confuse the nano SIM card slot with the memory card slot.
1Insert a fingernail into the gap between the top of the nano SIM card slot cover
and the device, then open the cover.
2Using the tip of an unfolded paper clip (or other similar object with a long, fine tip),
press the button next to the nano SIM card slot (as illustrated) to make the nano
SIM card holder pop out.
3Drag out the nano SIM card holder fully.
4Place the nano SIM card in the holder, then re-insert the holder.
5Close the cover.
If you insert a nano SIM card while the device is powered on, the device restarts automatically.
To insert a memory card
1Insert a fingernail into the gap between the top of the memory card slot cover and
the device, then open the cover.
2Using the tip of an unfolded paper clip (or other similar object with a long, fine tip),
press the button next to the memory card slot (as illustrated) to make the memory
card holder pop out.
3Drag out the memory card holder fully.
4Place the memory card in the holder, then re-insert the holder.
5Close the cover.
Make sure you insert the memory card in the correct orientation.
To Remove the Nano SIM Card
1Open the cover for the nano SIM card and memory card slots.
2Drag out the nano SIM card tray using your fingernail.
3Remove the nano SIM card, then re-insert the tray.
4Close the cover.
To Remove the Memory Card
1Either turn off the device, or unmount the memory card under Settings >Storage
& memory > , next to SD card.
2With the screen facing up, open the nano SIM/Memory card slot cover.
3Drag out the memory card tray using your fingernail.
4Remove the memory card, and then push the tray into the slot until it fits into
place.
Screen Protection
Before using your device, remove the protective film by pulling up on the protruding tab.
It is recommended to protect your device with a Sony-branded screen cover or a
protector intended for your Xperia™ model. The use of third-party screen protection
accessories may prevent your device from working correctly by covering sensors, lenses,
speakers, or microphones and can invalidate the warranty.
9
This is an Internet version of this publication. © Print only for private use.

Starting Your Device for the First Time
It is recommended that you charge the battery for at least 30 minutes before starting up
your device for the first time. You can still use your device while it is charging, see
Charging Your Device on page 35.
The first time you start your device, a setup guide helps you to configure basic settings,
personalize your device, and sign in to your accounts, for example a Google™ account.
To turn on the device
1Press and hold down the power key until the device vibrates.
2Enter your SIM card PIN when requested, and then tap .
3Wait a while for the device to start.
To Turn off the Device
1Press and hold down the power key until the options menu opens.
2In the options menu, tap Power off.
It may take a while for the device to shut down.
Why Do I Need a Google™ Account?
Your Xperia™ device from Sony runs on the Android™ platform developed by Google™.
A range of Google™ applications and services is available on your device when you
purchase it, for example, Gmail™, Google Maps™, YouTube™, and the Play Store™
application which gives you access to the Google Play™ online store for downloading
Android™ applications. To get the most out of these services, you need a Google™
account. For example, a Google™ account enables you to do all of the following:
•Download and install applications from Google Play™.
•Synchronize your email, contacts, and calendar using Gmail™.
•Chat with friends using the Hangouts™ application.
•Synchronize your browsing history and bookmarks using the Google Chrome™ web
browser.
•Identify yourself as the authorized user after a software repair using Xperia™ Companion.
•Remotely find, lock, or clear a lost or stolen device using the my Xperia™ or Android™
Device Manager services.
For more information about Android™ and Google™, go to http://support.google.com .
It is crucial that you remember your Google™ account username and password. In some
situations, you may need to identify yourself for security reasons using your Google™ account.
If you fail to give your Google™ username and password in such situations, your device is
locked. Also, if you have more than one Google™ account, be sure to enter the details for the
relevant account.
10
This is an Internet version of this publication. © Print only for private use.

To Set Up a Google™ Account on your Device
1From your Homescreen, tap .
2Find and tap Settings > Account sync > Add account > Google.
3Follow the registration wizard to create a Google™ account, or sign in if you
already have an account.
You can also create a Google account using the setup guide when you first start your device,
or go online later and create an account at www.google.com/accounts .
To Remove a Google™ Account
1From your Homescreen, tap .
2Tap Settings > Account sync > Google.
3Select the Google™ account you want to remove.
4Tap > Remove account.
5Tap Remove account again to confirm.
If you remove your Google™ account, any security feature that are link to your Google™
account will no longer be available.
If you are lending your device to someone to use for an extended period, it is recommended
that you remove your Google™ account from the device.
11
This is an Internet version of this publication. © Print only for private use.

Device security
Making Sure Your Device is Protected
Your device includes several security options strongly recommended in case of loss or
theft.
These options are as follows:
•Set a secure screen lock on your device using a PIN, password, or pattern to prevent
anyone from accessing or resetting your device. For more information, see
Screen Lock
on the 12 page.
•Add a Google™ account to prevent others from using your device if it gets stolen or
wiped. For more information, see
Why Do I Need a Google™ Account? on the 10 page.
•Activate either the “Protection by my Xperia” or the Android™ Device Manager web
service. Using one of these services, you can remotely locate, lock, or clear a lost device.
For more information, see
Finding a Lost Device on the 19 page.
Verifying the Ownership of Your Device
Certain protection features require you to either unlock your screen with your PIN,
password, or pattern, or enter your Google™ account information. Below are examples
of protection features and some of the required credentials:
Factory Data
Reset protection
You must unlock your screen before you are allowed to perform a Factory Data Reset.
Protection by my
Xperia
If you remotely reset your device using this service, you must enter the username and
password for a Google™ account associated with the service. The device must be
connected to the Internet before the setup process can be completed. Otherwise, you will
not be able to use your device after the reset.
Android™
Device Manager
If you remotely reset your device using this service, you must enter the username and
password for a Google™ account. The device must be connected to the Internet before
the setup process can be completed. Otherwise, you will not be able to use your device
after the reset.
Software repair If you use the Xperia™ Companion software to perform a software repair, you’re asked to
enter your Google™ account username and password when you start the device after the
repair is complete.
For Android™ Device Manager, it is necessary to enter information from a Google™ account.
This can be any Google™ account which you have set up on the device. If you cannot provide
the relevant account information during a setup process, you won't be able to use the device
at all.
Screen Lock
There are several screen lock options available. The security level of each lock type is
listed below in order of weakest to strongest.
•Swipe
– no protection, but you have quick access to the homescreen.
•Pattern
– draw a simple pattern with your finger to unlock your device.
•PIN
– enter a numeric PIN of at least four digits to unlock your device.
•Password
– enter an alpha-numeric password to unlock your device.
It is very important that you remember your screen unlock pattern, PIN, or password. If you
forget this information, it may not be possible to restore important data, such as contacts and
messages.
If you have set up a Microsoft® Exchange ActiveSync® (EAS) account on your Xperia™
device, the EAS security settings may limit the lockscreen type to only a PIN or password.
This occurs when your network administrator specifies a lockscreen type for all EAS accounts
12
This is an Internet version of this publication. © Print only for private use.

for security reasons. Contact the network administrator of your company or organization to
check what network security policies are in effect for mobile devices.
To Change Your Screen Lock Type
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Screen lock.
3Follow the instructions on your device.
To Create a Screen Lock Pattern
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Screen lock > Pattern.
3Follow the instructions on your device.
If you enter an incorrect lock pattern five times in a row, you must wait 30 seconds before
trying again.
To Change the Screen Lock Pattern
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Screen lock.
3Draw your screen unlock pattern.
4Tap Pattern and follow the instructions on your device.
To Create a Screen Lock PIN
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Screen lock > PIN.
3Enter a numeric PIN, then tap Continue.
4Re-enter and confirm your PIN, then tap OK.
To Create a Screen Lock Password
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Screen lock > Password.
3Enter a password, then tap Continue.
4Re-enter and confirm your password, then tap OK.
To Activate the Swipe Unlock Function
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Screen lock.
3Draw your screen unlock pattern, or enter your PIN or password depending on
which of these screen lock types is enabled.
4Tap Swipe, then tap Yes, remove.
Resetting a Forgotten Screen Lock
If you forgot your screen lock PIN, password, or pattern, you may be able to reset it
using the Protection by my Xperia service. No content on your device is lost after you
perform a screen lock reset using this service.
To activate the Protection by my Xperia service, see
Finding a Lost Device on the 19
page.
13
This is an Internet version of this publication. © Print only for private use.

To Reset the Screen Lock using Protection by my Xperia
1Make sure you know your Google™ account username and password and that
you have enabled the Protection by my Xperia service on your device.
2Go to
myxperia.sonymobile.com using any Internet-connected device.
3Sign in using the same Google™ account you have set up on your device.
4Click the picture of your device under Your devices.
5Select Lock or Change PIN2 to replace the current screen lock with a new PIN
code.
6Follow the on-screen instructions provided by Protection by my Xperia.
Depending on your security settings, your device may lock after a screen lock reset. You then
need to enter your Google™ account username and password in order to use the device.
Unlocking Your Device Automatically
The Smart Lock feature makes unlocking your device easier by letting you set it to unlock
automatically in certain situations. You can keep your device unlocked, for example,
when it’s connected to a Bluetooth® device or when you’re carrying it with you.
To prepare your device to unlock automatically, you first need to perform the following
steps in order:
•Make sure you have an active Internet connection, preferably a Wi-Fi connection to limit
data traffic charges.
•Make sure all your apps are updated using the Play Store™ application in order to
ensure the Google Play™ services app is updated. Having an up-to-date Google Play™
services app ensures that you can use the latest Smart Lock features.
•Enable Smart Lock.
•Set when you want your device to unlock automatically.
•The Smart Lock feature is developed by Google™ and the exact functionality may change
over time due to updates from Google™.
•The Smart Lock feature may not be available in every market, country, or region.
To Enable Smart Lock
1Set a pattern, PIN or password as a screen lock if you have not already done so.
2From your Home screen, tap .
3Find and tap Settings > Lock screen & security > Trust agents.
4Tap the Smart Lock (Google) slider to enable the function.
5Tap the back arrow next to Trust agents.
6Find and tap Smart Lock.
7Enter your pattern, PIN, or password. You need to enter this screen lock every
time you want to change your Smart Lock settings.
8Select a Smart Lock type.
Setting When to Keep the Device Automatically Unlocked
You can set Smart Lock to keep your device unlocked using the following settings:
•Trusted devices – Keep your device unlocked when a trusted Bluetooth® device is
connected.
•Trusted places – Keep your device unlocked when you're in a trusted location.
•On-body detection – Keep your device unlocked when you're carrying your device with
you.
•Trusted face – Unlock your phone by looking at it.
•Trusted voice – Set up voice recognition to search in any screen.
You have to manually unlock your device when you don't use it for 4 hours and after you
restart it.
Connecting to trusted Bluetooth® devices
You can designate a connected Bluetooth® device as a trusted device and keep your
Xperia™ device unlocked while it’s connected to it. So if you have Bluetooth® devices
that you connect to regularly, such as a car speaker or home entertainment system, a
14
This is an Internet version of this publication. © Print only for private use.

Bluetooth® watch or a fitness tracker, you can add them as trusted devices and bypass
the added security of the lockscreen to save time. This feature is suitable if you’re
normally in a relatively secure place when you use these devices. In some cases, you
may still need to manually unlock your device before a trusted device can be connected.
It is not recommended to add devices that are constantly connected to your device as trusted
devices, such as Bluetooth® keyboards or cases.
As soon as a trusted Bluetooth® device is switched off or moves out of range, your screen
locks and you need your PIN, pattern, or password to unlock it.
To Add a Trusted Bluetooth® Device
1Make sure your device is paired and connected to the Bluetooth® device you
want to add as a trusted device.
2Find and tap Settings > Lock screen & security > Smart Lock > Add trusted
device > Bluetooth.
3Tap a device name to select it from the list of connected devices. Only paired
devices appear in this list.
4Depending on the security of your connection, you may need to manually unlock
your device before the trusted device can keep it unlocked.
To Remove a Trusted Bluetooth® Device
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Smart Lock > Trusted devices.
3Tap the device you want to remove.
4Tap Remove trusted device.
Making Sure You're Secure when Using Trusted Devices
Different Bluetooth® devices support different Bluetooth® standards and security
capabilities. There's a chance someone could keep your Xperia™ device unlocked by
imitating your Bluetooth® connection, even if your trusted device is no longer nearby.
Your device is not always able to determine whether your connection is secure from
someone trying to imitate it.
When your device can't determine whether you're using a secure connection, you'll get a
notification on your Xperia™ device and may need to manually unlock it before the
trusted device can keep it unlocked.
Bluetooth® connectivity range can vary depending on factors like the model of your device,
the connected Bluetooth® device, and your environment. Depending on these factors,
Bluetooth® connections can work over distances up to 100 meters.
Connecting to Trusted Places
When the Trusted places feature is set up, the lockscreen security on your Xperia™
device gets disabled when you are in a designated trusted location. For this feature to
work, you must have an Internet connection, preferably over Wi-Fi, and allow your device
to use your current location.
To set up trusted places, first make sure that high accuracy location mode or battery-
saving location mode is enabled on your device before you add home or custom
locations.
The exact dimensions of a trusted location are an estimate and may extend beyond the
physical walls of your home or other areas you have added as trusted locations. This feature
can keep your device unlocked within a radius of up to 80 meters. Also be aware that location
signals can be replicated or manipulated. Someone with access to specialized equipment
could unlock your device.
15
This is an Internet version of this publication. © Print only for private use.

To Add Your Home Location
1Make sure Location services are turned on and that you are using either the High
accuracy or Battery saving Location mode setting.
2From your Home screen, tap .
3Find and tap Settings > Lock screen & security > Smart Lock > Trusted places >
Home.
4Tap Turn on this location.
To Edit Your Home Location
1Make sure Location services are turned on and that you are using either the High
accuracy or Battery saving setting.
2From your Home screen, tap .
3Find and tap Settings > Lock screen & security > Smart Lock > Trusted places.
4Select your home location.
5Tap Edit.
6In the search bar, enter the location you want to use as your home location.
If other residences share your street address, you can add the actual location of your home
within the building complex as a custom place.
To Remove Your Home Location
1From your Home screen, tap .
2Find and tap Settings > Location, and then tap the slider to enable location
services.
3Tap Mode, and then choose High accuracy or Battery saving location mode
setting.
4From your Home screen, tap .
5Find and tap Settings > Lock screen & security > Smart Lock > Trusted places >
Home.
6Tap Turn off this location.
Using Custom Locations
You can add any location as a trusted, custom place where your device can remain
unlocked.
To Add a Custom Place
1Make sure location mode is turned on and you are using either the High accuracy
or Battery saving setting.
2From your Home screen, tap .
3Find and tap Settings > Lock screen & security > Smart Lock > Trusted places.
4Tap Add trusted place.
5To use your current location as a trusted, custom place, tap Select this location.
6Alternatively, to enter another location, tap the magnifying glass icon and type the
address. Your device searches for the entered location. To use the suggested
address, tap the address.
7To fine-tune the location, tap the back arrow next to the address, drag the location
pin to the desired location, and then tap Select this location.
16
This is an Internet version of this publication. © Print only for private use.

To Edit a Custom Place
1From your Home screen, tap .
2Find and tap Settings > Location, and then tap the slider to enable location
services.
3Tap Mode, and then choose High accuracy or Battery saving location mode
setting.
4From your Home screen, tap .
5Find and tap Settings > Lock screen & security > Smart Lock > Trusted places.
6Select the place you want to edit.
7Tap Edit address.
8To enter another location, tap the magnifying glass icon and type the address.
Your device searches for the entered location. To use the suggested address, tap
the address.
9To fine-tune the location, tap the back arrow next to the address, drag the location
pin to the desired location, and then tap Select this location.
To Remove a Custom Place
1Make sure location mode is turned on and you are using either the High accuracy
or Battery saving setting.
2From your Home screen, tap .
3Find and tap Settings > Lock screen & security > Smart Lock > Trusted places.
4Select the place you want to remove.
5Tap Delete.
Keeping Your Device Unlocked while You’re Carrying It
Using the On-body detection feature, you can keep your device unlocked while you're
carrying it in your hand or in a pocket or bag. The accelerometer in your device keeps
your device unlocked while it senses that it's being carried. The device locks when the
accelerometer detects that the device has been put down.
When you use the On-body detection feature, you need to be aware of the following
behaviors:
•Any time you put your device down and it senses that it's no longer being carried, it
locks automatically.
•The device can take up to one minute to lock.
•After you get into a car, bus, train, or other land vehicle, your device can take between 5
and 10 minutes to lock.
•Note that when you get on an airplane or a boat (or another non-land-based vehicle),
your device may not lock automatically, so be sure to lock it manually if needed.
•When you pick up your device again or get out of the vehicle, just unlock it once and
your device then stays unlocked for as long as you have it on you.
The On-body detection feature can't distinguish whose body is connected. If you give your
device to someone else while it's unlocked using On-body detection, your device may stay
unlocked for the other user. Keep in mind that On-body detection as a security feature is less
secure than a pattern, PIN, or password.
To Enable or Disable On-Body Detection
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Smart Lock > On-body
detection.
3Tap the slider to enable or disable the function.
SIM Card Protection
You can lock and unlock each SIM card that you use in your device with a PIN (Personal
Identification Number). When a SIM card is locked, the subscription linked to the card is
protected against misuse, meaning you have to enter a PIN every time you start your
device.
17
This is an Internet version of this publication. © Print only for private use.

If you enter the PIN incorrectly too many times, your SIM card will get blocked. You then
need to enter your PUK (Personal Unblocking Key) and a new PIN. Your PIN and PUK
are supplied by your service provider.
To Set Up a SIM Card Lock
1From the Homescreen, tap .
2Find and tap Settings > Lock screen & security > Set up SIM card lock.
3Tap the Lock SIM card slider to enable or disable the SIM card lock.
4Enter the SIM card PIN and tap OK. The SIM card lock is now active and you will
be prompted to enter the PIN every time you restart the device.
To Change the SIM Card PIN
1From the Home screen, tap .
2Find and tap Settings > Lock screen & security > Set up SIM card lock.
3Tap Change SIM PIN.
4Enter the old SIM card PIN and tap OK.
5Enter the new SIM card PIN and tap OK.
6Retype the new SIM card PIN and tap OK.
To unlock a blocked SIM card using the PUK code
1Enter the PUK code and tap .
2Enter a new PIN code and tap .
3Re-enter the new PIN code and tap .
If your device requires a PUK code, please contact Verizon Wireless Customer service for the
code.
Finding the Identification Number of Your Device
Your device has a unique identification number. This number is referred to as the IMEI
(International Mobile Equipment Identity). You should keep a copy of this number. You
may require it, for example, when you access the Xperia™ Care support service to
register your device. Also, if your device is stolen, some network providers can use this
number to stop the device from accessing the network in your country or region.
To view your IMEI number on the label tray
1Insert a fingernail into the gap between the top of the memory card slot cover and
the device, then open the cover.
2Using the tip of an unfolded paper clip (or other similar object with a long, fine tip),
press the button next to the nano SIM card slot to make the nano SIM card holder
pop out.
3Drag out the nano SIM card holder fully.
4Using the same tool as in step 2, drag out the label tray from the nano SIM card
slot. The IMEI number is displayed on the label tray.
For more information about how to pop out the nano SIM card holder, refer to the instructions
on how to insert a nano SIM card. If a SIM card is already inserted in the device, the device
restarts automatically when the holder pops out.
To view the IMEI number, you can also open the phone dialer and enter *#06#.
18
This is an Internet version of this publication. © Print only for private use.

To View Your IMEI Number via the Device Settings
1From your Home screen, tap .
2Find and tap Settings > About phone > Status > IMEI information.
Finding a Lost Device
If you have a Google™ account, the “Protection by my Xperia” web service can help you
locate and secure your device if you ever lose it. If you have activated this service on your
device, you can:
•Locate your device on a map.
•Sound an alert even if the device is in Do not disturb mode.
•Remotely lock the device and make the device display your contact details to anyone
who finds it.
•Remotely clear the internal and external memory of the device as a last resort.
If you’ve cleared the internal memory of the device using the “Protection by my Xperia” web
service, you must sign in to a Google™ account that was previously synced on this device the
next time you turn on the device.
The “Protection by my Xperia” service may not be available in all countries or regions.
To Deactivate Protection by My Xperia
1Make sure you have an active data connection, and enable location services on
your device.
2From your Home screen, tap .
3Find and tap Settings > Lock screen & security > Protection by my Xperia >
Activate.
4Mark the checkbox to agree to the terms and conditions of the service, then tap
Accept.
5If prompted, sign in to your Google™ account, or create a new account if you
don’t already have one.
6To verify that Protection by my Xperia can locate your device, go to
myxperia.sonymobile.com and sign in using the Google™ account you are using
on your device.
If you are sharing a device with multiple users, note that the Protection by my Xperia service is
only available to the user who is logged in as the owner.
Finding a lost device using Android™ Device Manager
Google™ offers a location and security web service called Android™ Device Manager.
You can use it in parallel with, or as an alternative to, the my Xperia service. If you lose
your device, you can use Android™ Device Manager to:
•Find and show where your device is located.
•Ring or lock your device, erase everything on it, or add a phone number to the lock
screen.
19
This is an Internet version of this publication. © Print only for private use.

For additional information about Android™ Device Manager, go to
www.support.google.com .
Android™ Device Manager does not work if your device is turned off or if it does not have a
connection to the Internet. The Android™ Device Manager service may not be available in all
countries or regions.
To Activate Android™ Device Manager
1If you are sharing a device with multiple users, make sure you are logged in as the
owner.
2Make sure you have an active data connection and that location services are
enabled.
3From your Home screen, tap .
4Find and tap Settings > Google > Security.
5Tap the sliders beside Remotely locate this device and Allow remote lock and
erase to enable both functions.
6If prompted, agree to the terms and conditions by tapping Activate.
7To verify that Android™ Device Manager can locate your device after you activate
the service, go to
www.android.com/devicemanager and sign in using your
Google™ account.
20
This is an Internet version of this publication. © Print only for private use.